They do their job but can’t seem to fix my check engine light problem. “I think” is not a good answer, “I know” what the problem is what makes an intelligent and capable auto mechanic. Peter has an attitude but to be fair he is busy, just tone it down and learn to work with the customer and not against. I will take my money elsewhere for now on. It’s disappointing because they usually do a good job, but no more money down the drain and finding someone who who can say “I know” will be the solution.

Pete always does excellent work. He is reliable and trustworthy, and has kept our cars running smoothly for years. We value his expertise and opinion.

Pete did a pre-sale inspection and was a life saver; he fit me in toward the end of the day and helped me make an informed decision with the diagnostics they preformed. Im indebted! Great business!

Reasonable time getting vehicle returned, prices are great and the guys there are always nice!

Costs less than I expected. Quick friendly service

Best Mechanic Shop Around!! Best service, Best Prices and Best guys around. Very knowledgeable and very fair across the board. Factory service repairs, maintenance to custom jobs Pete and his crew do a great job. Pete and the guys are very clear to give you honest options and explain the pros and cons of your decisions about servicing your car. I have been taking my cars to Hefti for over 10 years now and everything from simple fixes on newer vehicles to custom disc brake conversion on classic old trucks has been handled professionally and correctly and fairly. Without question I would trust Pete to handle any of my auto repair needs on any of my vehicles, new or custom.

These guys are knowledgable, friendly and customer focused. They provide honest and prompt diagnosis of problems. You will not be disappointed!

Acted like they didnt want to help me out I was going of there Internet ad but I was told to go somewhere else and they had another car out there just like mines guess they didnt want to be bothered I dont know and I left messages twice and they never returned my call

Pete and his team always take care of my business and personal car service.

Peter Hefti and his workers get the job done quickly and correctly. Service is very good. Pricing is very fair.

Great staff, knowledge and professional. Reasonably priced! Sent me texts with photos all through the process which helped a lot!!!

This was the first time taking my car here. Everything was straightforward from pricing with the choice of vehicle manufacturer parts or off brand. Availability of staff and the time to complete the wheel bearing replacement was excellent. The price to complete the work was competitive. I will definitely be back.

I did a lot of searching, checking out small to large business, inquiring about their expertise and prices. Disappointed with the big box names and a lot of independent businesses had only so and so performance record.I was not disappointed. Customers should take time to give these guys a positive review.Outstanding crew! First one recognizes the crew is top notch and has a great sense of humor. Should you be a clean freak, you will find the auto bays clean and neat compared to the rest of the established competition. The crews tools are always well taken care of and not strewn all over the place to include their massive tool chests.They consistently displayed exemplary service and work.Overall the the quality of the work is above reproach and the crew are, till hell freezes over, professional!

Great work and fair. I have known some of these people for years and trust them with my vehicles. Pete and his crew do a great job and are always friendly. You will always know where you stand because they are through and trustworthy.

Always have positive experiences here. Ive been coming here for years with several car projects. Fair and reliable service, clean waiting room and friendly staff 😁

I highly recommend Hefty Auto for all your auto needs. They are VERY reliable and I trust them to get the work done. I have found them to be honest and have integrity, which is most rare in today auto repair shops. Their prices are fair. They are knowledgeable about the whole car. They got my car part the same afternoon! It was going to take the GM dealership 3 days to get it. The work is done on time! They are my #1 GO TO when I need service!

These guys do great work! I had my ford at another shop trying to fix a wiring issue, basically the previous owner had chopped the wiring up so bad for a aftermarket alarm system. I do most of my own work on this truck but electrical is where I am bad at. The wiring was cut and spliced a few times and looked like a jungle, it was so bad the first shop said I had to gut and replace the whole wiring harness and even then they didnt want to touch it. which I understood, so I called Tuesday after I got the news and asked if hefi does electrical which they do. They were very polite and did an amazing job. Although it was going to be a tough job they took care of me and charged me a very fair price for the nightmare I had going on. They replaced the burnt wire causing my electrical issue, no extra labor or new harness needed. although they said it was bad under the hood I should be fine just to be careful and unplug and rerun the wires of the tangled mess (which I was planning on doing myself). I planned on the truck getting looked at on Thursday but I got a call Wednesday afternoon letting me know it was done. I have to say I am hard to impress but these guys did an amazing job.

This is by far one of the best places to get your car worked on. Pete and his crew do an excellent job. Prices of fair and they are honest. I no longer worry about taking my car in for repairs.

Very smart and reliable mechanics here. Always willing to help out at very reasonable prices. Nobody else has touched any of my 3 vehicles in 7 years.

Called and took my car in for a front and rear differential service. Fast and friendly and very affordable!

Was referred by an old friend who also owns a classic car. But my experience wasn’t too pleasant. Lousy/irritated customer service on both calls w/ a particular employee...whose last name happened to be on his business cards...and on the building O_o, probably a sign of things to come. This gentleman was not transparent as he said he would be in analyzing the vehicle, so i had a change of heart. Had an issue explaining to me what i was being charged for (diagnostic), and went as far as to ask if i had a problem paying. He later apologized for his shortcomings, but once i got my vehicle home and looked through it, i noticed some wiring that had not been properly put back together. It was a diagnostic disaster.

This is one of the cleanest most efficient and effective shops within 50 miles

Staff goes above and beyond to make sure your vehicle gets the service it needs, and that it is finished properly the first time.

Nice clean shop. Good service and they do not take a long time to get your vehicle in to be looked at. Ask for Pete, hes a nice guy and will take care of you.

I went in to get my rear brake line replaced something I can do on my own, but because it is a pain to do I figured I would pay to get it done out of convenience. They were going to try and charge me $500 to $1200. I just got done doing it on my own for $85 in parts. They will try to rip you off if they think they can.

Brought in a knuckle for Pete to install a New bearing hub and ball joint. He was very knowledgeable and patient. Also, pricing is very fair and reasonable. Thank you

My experience and impression was they are good honest mechanics and perform work at fair prices.

Great job, didnt overcharge. They were able to schedule me in the same day I called.

Willing to rip you off in a heartbeat.. manager doesnt know the difference between a 4 wheel drive and a 2 wheel drive!! Know what you are getting into before getting any work done here!

Ive been bringing my trucks to Hefti Automotive for years now, and Ive always felt like I get great service at reasonable prices there. Theyre excellent at diagnosing problems, as my trucks have made many funny noises over the years. In addition they were a great help when deciding which new (used) truck to buy when I was in the market. They looked over each potential vehicle for me, and aided in my decision (an awesome Chevy Silverado 3500 diesel dually!) I would recommend this shop to anyone looking for hardworking, honest, skilled mechanics.

I have all of my familys cars worked on at Heftis. Pricing is fair, and I never feel like I am getting ripped off when our cars are being repaired there. Thanks Pete!! Keep up the good work!!

Top notch shop! Very knowledgeable.

I recently took in my car for my 100k mile maintenance and an oil change. Hefti was able to squeeze me in at the last minute (I dont live in Concord but I have family there that recommended them for a time when I was in town). I just have to say WOW, the service was fantastic! Not only did they get my maintenance done, but they were able to fix a few other small issues as well all at the same time. They even did my inspection without me asking them to do so after they saw that I was due this month, saving me an extra trip! The price was very reasonable and everyone I dealt with was very friendly. I would highly recommend them to anyone!

Great place to get your vehicle worked on friendly,honest and knowledgeable guys great place wouldnt take my car anywhere else

Honest people who want to help you.Highly recommended

Ive had a great success with Pete at Hefti. They are very reasonably priced.

Called a day ahead to make an appointment for an inspection. I was in and out on the day of my appointment. Service was fast and friendly.

Honest, competent, personable, easy to deal with, great service. Definitely choosing them for future needs.

Best mechanics around. If you want it done right go to Hefti Automotive.

Worst customer service I’ve ever had. Period. Never taking my car here again. Charged over $800 when I found another place for $475. But the main part is terrible customer service Pete said minimal words and acted like he wanted no part of me.

These guys are the greatest....I have had several so called mechanics look at my vette and none could figure out the problem....Pete and his crew figured it out and my car has not ran thisgood since i bought it....thank you.....

Very honest people awesome customer service and they know exactly what to fix as soon as you describe a problem!!!!!

Great service. Fair price.

Great shop, and very professional service.

Very reliable, good service and great people...

Half decent customer service, I had car worked on a few weeks ago, to fix one problem, and as soon as I left with my vehicle, three more problems showed up. Never going here again.

Thank you for the great service.

Great service and staff

Great service.

Fair pricing, great service.

One word...Fast!