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Concord Mazda
1891 Market St, Concord, CA 94520, United States
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Concord Mazda
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Al
Review №1

My husband Marcos and I just bought a new CX-5 a few days ago. Nathaniel helped us through the process which went fairly smooth. He was very knowledgeable and friendly. He showed us all the cars we requested to see, and explained the differences between them. We came to the dealer in the morning and back later in the afternoon, so by the time we could take our car home was well past their closing time, and he stayed there until we left, making sure we were satisfied with everything and that he answered any questions that we still had.

je
Review №2

Can is the man! He is super friendly and helpful and made my car buying experience easy. Would highly recommend him to anyone interested in buying a Mazda. Got a CX-5 that was the exact color and in my price range, he even drove to Vallejo to pick the car up for me! Someone give Can a raise!

An
Review №3

Just wanted to thank Nathaniel and concord Mazda for the fantastic experience I had purchasing my brand new CX 30.Nathaniel was very friendly and knowledgeable. I highly recommend purchasing your next car from Concord Mazda and dont forget to ask for Nathaniel!!!

Le
Review №4

Great experience at Concord Mazda. The new space is beautiful, and the staff did a lot of work to get us the best numbers. Very appreciative!

Ki
Review №5

Gregory Miller was excellent sales rep and made my new car search/purchase very easy. He made a big decision of buying a car painless, low stress and FUN! I felt immensely prepared to embark on buying this car after getting such wonderful information upfront and throughout my experience. I could not be happier with my new Mazda CX-5, and its all thanks to Gregory!

Ca
Review №6

Horrible customer service. Was pushed from sales person to sales person and not one person including the manager could get information on a car from one of their sister dealers. This is insane because all they do is promote their multiple locations and sister dealerships as to why they are better than other establishments. Don’t buy from here, waste of time and resources.

Br
Review №7

Adrian was wonderful, and the rest of the staff were also very helpful during the car-buying process. We had some issues with the debit card spending limit, and Adrian followed me to my house to get a check so we didn’t have to go home and back to the dealership. Great customer service.

Do
Review №8

Marie Ang and the rest of the concord Mazda crew went out of their way to make sure I got the best possible car and deal possible. The CX5 is much more than I expected to get for the price. Concord Mazda is the Best. It is the Second time I bought a car from them, and both times it was a excellent experience. I would give them 10 Stars.

O'
Review №9

Chris was more than helpful during the process of helping me purchase a car. He held a high level of professionalism, showed an exceptional level of knowledge regarding his role in sales, and took the initiative to make sure everything was properly handled with the car before I purchased it. It was a pleasure doing business with the young man, and would like to give him high praise for his work. Highly recommend anybody to work with him if youre looking for a car!

He
Review №10

I drive a lot and get my oil changed every 2ish months. This place has gone WAY downhill since they moved to their new location by the freeway. It looks fancy and nice, but thats a facade. It does not take 3 plus hours to do an oil change and tire rotation. If it does, you guys are doing it wrong. Further, dont take me out to my car to teach me what needs to be done to it and try to sell me everything under the book. Moreover, when I book the appointment and tell you I need the car done in 2 hours and 45 minutes at the latest because I have school pick up, dont wait until 30 minutes after Ive been there waiting, and THEN tell me you wont be able to finish until 3 hours. My time is as valuable as yours, and youve just lost a long time customer that is there every 2 months.EDITED TO ADD: No loaner vehicle was offered. In fact, none of the offers management responded saying they offered were actually offered. The dishonesty in their response is actually even more disheartening. Things come up - I get it. There are times I can be flexible and times I cannot. I called ahead to let them know that I would not be able to be flexible this time. They agreed that the car could be finished 10 minutes earlier than they normally quote. The fact that I was there for 30 minutes BEFORE being told they could not get my oil changed in the 2 hours and 50 minutes we had mutually agreed upon is the problem. The fact that they had not even STARTED on my vehicle 30 minutes in is a problem as well...

pa
Review №11

We had a very positive experience at Concord Mazda. Robert started the process and was not pushy, and was very helpful and forthcoming with his information. Then we had Nathaniel, who helped us finish the process and was also helpful and responsive to all of my questions. I feel good about the deal we got and would work with Concord Mazda again in the future.

Ry
Review №12

I purchased from this dealership in 2017 (plus my routine maintenance). Really good experience.Now, I needed to replace a car for our growing family. Again, I returned now in 2021 to the same dealership (at their new location). Again the purchase experience was excellent. Shout outs to Robert Turner (he helped me with the 1st car), Can Nguyen (who closed the deal on the current car), and Paul Howard (who did the financial work / trade in / contracts). They all went the extra mile for us (myself and my wife).Highly recommended!

Ni
Review №13

Can was the first person I met at Concord Mazda. Then I met Alessandro and the rest of the team when purchasing my first new Mazda CX-5 2021. I visited other dealerships but i truly wanted to buy from this one as Can and Alessandro were so determined to help find the right vehicle for me. They listened carefully to what I wanted and eventually we found the perfect one.If you are hesitant about buying a car from pushy dealers, this Mazda team is anything but aggressive. I watched them work hard, be honest, and really make sure the buying experience was top-notch for me every step of the way.

Sh
Review №14

We had a great experience buying our Mazda last week, thanks to Marquis Agee. He listened to our requirements, clarified our queries and helped us pick out the right vehicle for our family. The whole process was very smooth and the team took care of everything promptly. Would definitely recommend Concord Mazda.

Ke
Review №15

This was my first car buying experience and it was wonderful. Their no brainer pricing on their website saves you time in advance and they are transparent with their pricing. Everyone I dealt with was extremely accommodating and not overly pushy.Shout out to Marie who was excellent at answering any questions I had about my vehicle. Paul was also excellent to deal with. He was able to set me up with a better financing plan than I was expecting. Thanks Concord Mazda!

L
Review №16

I visited several dealerships and this one is absolutely the best. Can and Sam are so welcoming, nice, and non-rushing in every step. They are honest and responsible people. The price is fair compared to many other dealerships in the bay area. I ended up closing a new car with them 2 hours after a test drive. Thank you!Plus, this showroom is so large and new.

ra
Review №17

I was looking for leasing a Mazda6 2021 Carbon Edition. Both Marie and Scott helped were very helpful throughout the process. Initially when I went to pick up the car (which is round 1.5hrs drive from South Bay) I realized that the specific car I was getting had a scratch so I told Marie and Scott. They then told me they will get another one from their inventory the next day and deliver it to me in the South Bay, which was very nice of them (although in the end Scott and I had to drive back again to Concord due to some banking paperwork issues). They are very nice folks, they matched the leasing deal I had from two other places. They have also been helpful in answering the questions I had in the weeks after I leased the car. I had pretty much the dame offer from another dealer in South Bay but I drove (thrice!) to Concord to sign the deal with Scott and Marie because I enjoyed my interaction with them.

La
Review №18

My car buying experience was top-notch this Sunday! Can Nguyen helped me to find the right car for my lifestyle with my wish list of features. Im in LOVE with my new 2021 CX-5. Can and the whole team made me feel like family in the showroom. I had a great experience, got a great deal, and made some friends. I highly recommend working with this dealership and ask for Can!

ka
Review №19

I went into this dealership last Sunday just to poke around, and made the mistake of bringing the title from my old car with me. I didnt know Id see a CX-30 and fall in love!Adrian took a lot of time with me and was really patient through it all. He was great to kill an afternoon with. When it came to paperwork time, Jamil was fun to work with and made it painless. I really enjoyed Concord Mazda - they were so nice that it made it hard to be pushy with them =)

xa
Review №20

Marie Ang, Sam & Paul were really friendly and helpful. Buying a car is stressful enough and they made it really fairly easy and tried their best to get the best deal possible. Appreciate the staff!

Re
Review №21

Great experience with Anibal. He didnt try to oversell me into anything and instead helped me go with the route that was best for me. Highly recommend.

Gu
Review №22

This was my second purchased vehicle from this dealer, and I must say it was my second pleasant experience. My sales executive Robert Turner was knowledgeable, courteous, attentive, and low pressure. The desk manager Sam was extremely busy, but made it a point to keep me informed about my deal and was apologetic for the wait. Paul the finance manager was also low pressure, explained the paperwork concisely, and wrapped up my signing quickly.Overall I rate the experience as a 4.8 simply because of the length of the transaction, however; if you are looking for a quality new or used vehicle I would highly recommend this dealership and team for your purchase.

Ka
Review №23

I cant say enough good things about this place. Go see Nate, a wonderful salesperson, who knows the product, follows through on requests and can always find the answer if he doesnt know. This dealership is one of the few that doesnt work off of commission and it shows. If youre in the market for a Mazda, come here- dont waste your time at any other dealership (we experienced TERRIBLE customer service elsewhere).

Al
Review №24

Matt, Aimal, and Jamil made the buying process a breeze! From the moment we stepped in the door, they were very helpful, knowledgeable, and personable. Ive purchased cars from the past from other dealerships, but Concord Mazda was the most pain free!

An
Review №25

Great dealership! Scott helped us buy our CX-30 and he was very professional, knowledgeable, and kind. Our car buying process was smooth and we would definitely recommend this dealership to our friends and family.

da
Review №26

Thanks to the Concord crew who helped with our 2021 CX-5, including Jalil, FJ, Aimal, Greg, but most of all I want to shout out Robert, who went above and beyond to take care of us. Just a great guy, and a pleasure to know. Most of all, hugs to Sammy — get well soon!

Ch
Review №27

If you know you want a specific car Concord Mazda has in their lot I would highly recommend doing all of your paperwork online before you visit. After I filled out everything, including my credit application I received a call from Scott Kavanaugh, one of the sales team. We agreed on a time to visit and, since I did my paperwork already, he sent the car to detailing so it would be ready before I arrived. The rest of the process was smooth and unusually fast. I was out the door with my new car and a smile on my face. A happy customer is gold but a happy returning customer is a diamond. I’ll be returning next time I’m in the market for another car and I will definitely ask for Scott.

ar
Review №28

Ive had multiple Mazdas and Ive dealt with different dealerships in the area but Id say Concord Mazda is the most flexible of the bunch. Thanks to Chris Mendoza we were able to lease a new Mazda 3 This July. He was very patient and helpful and the new dealership is much better than the old one. Highly recommend

An
Review №29

My wife and I bought CX-5 touring awd today from Concord Mazda and was helped by Sammy Seminario and his manager Alessandro from the sales department and very happy with the level of service they provided throughout the sales process. This is our 10th Mazda over the last 20 years and we have always had a pleasant experience with the Mazda teams. The Mazda vehicle we purchased today has everything we need for a family car and it’s great to drive too. We would definitely go back to Concord Mazda in future.

Ju
Review №30

I recently worked with Can (Kahn) Nguyen at Concord Mazda while I was searching for a new SUV. He was a really attentive and professional product specialist during my three visits. He was always ready for our appointments, ensured I had all the information I needed for my search. Also big thanks to Jalil who was doing some really competitive pricing for the car I was interested in. Overall, Concord Mazda has always run a tight ship and between having my car maintained there for 8 years and this experience with a new purchase, its a great place to do business and they will earn your business with their honesty and attention to detail.

Ky
Review №31

It was such a great experience from the beginning. I really enjoyed working with this dealership especially working with Jahil, Greg and Paul. I was in the market looking to trade-in my car and I got a great deal. It was an easy transaction. They were honest and not pushy with the sale at all. They made me feel comfortable from the start and not own Mazda CX30 select version. I couldnt be happier.

ib
Review №32

Concord Mazda crew is super friendly! I liked their professional attitude and being transparent policy. They explained all these steps in detail. Matt is absolutely amazing! He helped me to find the right car without making me feel pressured.

Io
Review №33

This was my first lease. Jalil and Marie were awesome in helping me out with my leasing options. Also their office space is great. Definitely recommend it if you want to have an enjoyable car dealer experience.

Ky
Review №34

Can and the whole team were very helpful in my purchasing of my new car. Looking forward to seeing them again for my future car services!

Gr
Review №35

We had a wonderful experience purchasing our new Mazda 3 from Concord Mazda, especially because of our salesperson, Scott Kavanaugh. He went above and beyond, doing everything he could to get us the car we wanted. He guided us through each step of the process, and we felt he truly cared about us. We highly recommend Concord Mazda and Scott for the best car shopping experience.

kr
Review №36

This was my first time buying a new/used car and Marquis Agee was super helpful! He made this experience easy and stress free. Answered all the question and concerns I had. I went on a Sunday which was surprisingly busy so I would suggest going in the morning.

Me
Review №37

My experience at this dealership was the best as a first time buyer, all thanks to Scott Kavanaugh and his team who were able to guide me through the whole buying process, he is very knowledgeable & patient as he answered all our questions and concerns, he was straight to the point. I am extremely happy with my car purchase & I highly recommend Scott for anyone who is looking for a car at Concord Mazda.

Ce
Review №38

I worked with Robert and I had the easiest car buying experience ever! Robert was very attentive, helpful, communicative, and kind. He was not pushy, and listened to what my wants and needs were as a car buyer. He gave me a 5 star experience at the Concord Mazda dealership and I am so grateful! He also told me to contact him anytime after which I have already done 2x and he was quick and responsive! I really appreciate that the service goes beyond when you sign the paperwork here.He gave a full tour of my Mazda Cx3 and even put a bow on it when I came to pick it up. What a nice touch! Robert and the DGDG Mazda really made this a different car buying experience that made it fun and stress free.Thanks so much Robert!10/10 would recommend!*** I also worked with Marie online before I came to the dealership and she was very helpful as well! Thanks Marie!

Al
Review №39

I went to Concord Mazda after having a very poor experience at another dealership (not a Mazda dealership) and Marquis made me feel comfortable during my time at Concord Mazda. After some thought I ended up going with the 2021 CX-30 — which I highly recommend. The car is so luxurious for its price range.My overall experience at Concord Mazda was amazing. Marquis made me feel excited about my new car.If you’re interested in buying a brand new car stop at Concord Mazda and ask for Marquis you won’t be disappointed.

Jo
Review №40

Excellent buying experience for a new crossover SUV at Concord Mazda. Fraidoon Jalal, sales specialist at the dealership, delivered an exemplary customer service from the initial response to my on-line inquiry, price negotiation, and completion of the final purchase paperwork. I would recommend giving this dealership a consideration if youre in the market for a Mazda vehicle. The entire buying process was very seamless.

ra
Review №41

Ask for Can he said s one of the best.

Is
Review №42

Marquis Agee is an excellent sales man. I was treated exceptionally. I had excellent experience buying Mazda CX-5.

Ze
Review №43

Had a good experience at this dealership, Marie from Sales was extremely helpful and took care of us like a family. Overall, honest & friendly staff.

Ki
Review №44

I was searching for a Mazda CX5 for my daughter and Adrian and his sales manager were very helpful in streamlining the process and making it quick and efficient for me. Not something that happens often when looking for cars.!

Ka
Review №45

I worked with Sammy and would highly recommend him and the Concord Mazda dealership. We called and they matched a lower price we had been quoted from another dealership much further away. We were very happy with the service we received. Sammy was very friendly, knowledgeable, professional and not a high pressure salesperson. We had a great experience and the whole process took less than 3 hours which included a test drive, financing paperwork and the car detailing.

Be
Review №46

I recently purchased a used CX-5 from Paul Howard and Concord Mazda. The price was great and the car was exactly as advertised. Paul was both both fun and easy to work with. The CX-5 was certified and was missing a number of items on the service checklist. Paul and Concord Mazda quickly remedied the situation by sending the car to the Service Dept and having the additional items completed while we did purchase paperwork. Best car buying experience EVER!

Cl
Review №47

Or Product Specialist was very professional, efficient and courteous. We are delighted with the new CX 30 that we purchased.

Br
Review №48

I recently leased a CX-30 from Concord Mazda with the help of both Paul Howard and Rob Turner. After going to several different dealership, both Paul & Rob were able to best help me find a great deal for a great car. Not only was the process made easier by them, but they were extremely communicative and excited to answer any questions or concerns I had. I love my CX-30 and appreciate knowing I have them in my corner regarding any future questions or purchases.Id highly recommend stopping by Concord Mazda and speaking with their team about your new car!

A
Review №49

Staff were very nice and professional. Had a hassle-free, pressure-free purchase with Marie.

Fr
Review №50

We had a very positive experience at Concord Mazda. They had pleasant smiles and kindness. There was no pressure and so willing to answer question and fulfill requests. We took a CX-5 test drive on Friday, requested a certain model and options, and they had it on Saturday. Marie was great as was Kathleen in Finance.

Ju
Review №51

Terrible place. My sales guy never introduced himself. The most egregious part was that the sheet I filled out with my DL, personal info and signature (to complete a test drive), was left sitting face face up on a table while I drove the area. The nameless sales person was nowhere to be found when I returned with the key. But the paper was still sitting on a table for everyone to see/photograph... Shameless disregard for client privacy. As a 7 year CX5 owner, I will not be purchasing my new car from this location.

Jo
Review №52

Paul and Kathleen were both a pleasure to work with. My husband and I both got our cars from them, and would definitely do it again!

Ra
Review №53

I had an amazing experience leasing a Mazda3 hatchback from Concord Mazda dealership. I was assisted by Fraidoon Jalal who was very cordial, professional and helpful throughout the buying process. I would highly recommend this dealership for anyone looking to get a Mazda.

Al
Review №54

I had a great experience with Paul Howard who set me up with a great price on a new lease. He even answered his phone on his days off and was easy to negotiate with and was very knowledgeable on the car itself and all of its features. Love my new car!

Em
Review №55

I had a great experience leasing my first car from Mazda Concord. The team could not have been more helpful throughout the process and after!

Ch
Review №56

Paul Howard helped me get through the car buying process with ease. He was upfront, courteous, and helpful and that was why I decided to proceed with the purchase. Simply put, I would buy a car from him again.

G
Review №57

I would recommend Concord Mazda, for buying a Vehicle. Marie was our Salesperson, and was very friendly, and thorough throughout the process. She had to locate the Vehicle with the specific Model & options we were looking for and did so enthusiastically. The buying process was quick and easy. And of course we thought the price was good also! So give them a try, ask for Marie you will be pleasantly surprised.

An
Review №58

When we visited Concord Mazda yesterday, we were not planning to purchase a vehicle. We knew we liked the Mazda CX5. Our product specialist was Marquis Agee. Though it was close to closing time, he did not rush us and patiently answered all our questions. We felt at ease and not pressured to purchase a vehicle. Needless to say, we bought the Mazda CX5. Thank you Marquis for a wonderful experience at Concord Mazda.

Ca
Review №59

I highly RECOMMEND Concord Mazda because of this three fine gentlenman namely, Aimal FJ and Robert Turner who help us facilitating the purchased. Special shout out for Robert Turner and FJ for going aboved and beyond. Robert delivers an exceptional customer service during the face to face visit. I am extremely thankful and grateful for all the help he extended to us during the visit.⭐⭐⭐⭐⭐👍😊

Jo
Review №60

I found my next mazda here. Convenient website, secure the car on-line after hours, drove down the next day 3 hours away.. Paul had my car washed, detailed and top off with fuel before I arrived on a Friday night. The car was EVERY thing that was promised, the GM even got me a better interest rate than my credit union... I am enjoying my 2017 Mazda6, almost new.. very clean car. Thanks Paul!!!

Be
Review №61

I had a great experience shopping and purchasing a used vehicle from Marie Ang at Concord Mazda. She was a pleasure to work with along with Greg (GM) and Kathleen from the finance office. We hope to comeback and look at the beautiful Mazda CX-5 with the Zin colored interior. ;)

Mo
Review №62

I recently bought a used Mazda 3 from Concord Mazda and the entire experience was great. Marie Antoinette was so nice and patient with all my questions. I really appreciated the low pressure sales environment after a negative experience at another dealership. Highly recommend Concord Mazda!!!

Sa
Review №63

I bought a certified preowned Mazda 3 from this location over three years ago and it was the best purchase I’ve ever made. The financing process was very easy and I absolutely love my car and will purchase Mazda again in the future.

Ma
Review №64

Have just purchased a 2021 CX-5 from Concord Mazda, and I would HIGHLY recommend them to anyone!! Worked with Robert, FJ, and Aimel, and they all were great. Special thankx to Robert for going the extra mile to start us off on the right foot, and wrap up our experience in a terrific manner!! 😃👍

Jo
Review №65

First Time Buyer...This Finda Be A BREEZE!Concord Mazda did me a Huge Solid! I really appreciate Paul & the rest of the team for making my purchase nice & smooth. Paul never pressured me into anything. He was very attentive & gracious during this WHOLE PROCESS! Definitely grateful for his help. Ran into a few problems but patience & diligent are key! Thank you!! Highly Recommended!

An
Review №66

I had a great experience working with Concord Mazda -- be sure to ask for Sultan Azizi! He was informative, kind, transparent, and provided helpful detail on the cars I was most interested. Cannot recommend the service here enough!

Jo
Review №67

So after spending a better part of the last week researching makes/models, searching for them within 200 miles, and then haggling with five different dealerships we made three-hour journey down from Chico to the bay area to pick up a car at a previously agreed upon price. Much to our dismay the car at the Honda of Hayward dealership had sold the night before, but the kind sales people I had talked with for over 5 hours the day before neglected to mention anything to me. And I know what youre going to say. Josh, you idiot! You should have called the day of before you left to make sure it was still there! I did. Several times. I called the main line (twice) and texted BOTH numbers I had been in communication with the day before, but conveniently no one was available to answer during their open business hours until I was just 20 minutes away.I was pissed, ladies and gentlemen. Just shy of livid and a hairs breadth from tearing into the poor unsuspecting kid who had the whole ordeal dumped into his lap. Needless to say they were unable to satisfy me.Thankfully this story has a happy ending. There just so happened to be the same year/make/model/trim/color roughly 25 miles away at Concord Mazda, with HALF of the mileage. I walked in, visibly grumpy from the previous ordeal, but Shawn Oliver went the extra mile to turn my day around. After a little mix up with stock numbers and a little running around town to find the phantom car that I wanted he got it all figured out and set me up with this lovely black beauty: a 2015 Black Honda Civic EX Sedan. I got exactly what I wanted at the exact price I wanted. The entire staff worked tirelessly to make sure my experience was as pleasant as possible. Everyone was friendly, processed my trade-in (and gave me more than any other dealer that I had talked with), and never tried to push anything I wasnt interested in. They made the entire trip worth it.

Er
Review №68

Best experience Ive had buying a car in a long time. Gregory Miller and the rest of the guys made it a very low pressure and straightforward experience. Two thumbs up!

sa
Review №69

My husband and I just bought a 2020 Mazda 3 at Concord Mazda. Sultan was our salesman and he did a terrific job, going out of his way to work with our schedule and get us into the model we wanted. I recommend this dealership! Low Key, friendly— you can see they care about their customers and doing the best they can for them. We are very happy with our beautiful new Mazda!

Ra
Review №70

I thoroughly enjoyed my car leasing experience at Concord Mazda! Marie Antoinette Ang helped me through the process and was very personable, funny and most of all helpful! I LOVE my CX-5!

Ro
Review №71

Purchased an CX-30 with/for my Mom, Sharon, on 2/12/21. Gregory Miller was excellent. Helped find the car we wanted without the super-annoying high pressure tactics usually used by car salesman. None of that here is the deal if buy the car right now, which wont be good if you come back later, which is alwasy BS. Kudos to Gregory. Definately ask for him if you come Concord Mazda looking for a car.

Br
Review №72

Purchased a CX-5 from Concord Mazda, salesperson Sultan Azizi. This was a terrific car buying experience. There was none of the creepy feelings you sometimes get at a car dealership. Everyone was pleasant, straightforward, and helpful. The website is high quality and accurately represents the cars they have in stock. You can also begin your transaction online to save time. Highly recommend this dealership.

He
Review №73

Went in to buy a Mazda 3 today, and everything was great with the sales team, but as soon as contracts needed to be signed, they helpfully added over $3k to the price of the car as unauthorized service contracts and extended warranties.So that put me on edge.And *then* after making them stick to the original pricing, they wouldnt let me sign a contract that didnt include binding arbitration.So theyre lying, and trying to take advantage of me. I thought this would be a pleasant retail experience, but they are shady! Dont trust them.

Om
Review №74

I had a good experience with Khan

Ge
Review №75

I just purchased a new Miata from Concord Mazda and my experience was excellent. My sales person was Robert Turner. Robert made the process so pleasant. He was more than accommodating right from my initial phone contact, through the test drive, and through the purchase. I never felt any pressure from Robert to purchase the vehicle. I have purchased several new vehicles over the years, and this was unlike any other experience. There was no haggling over prices, and no long drawn out buying process. It was all so quick and easy after I made my decision to purchase. Robert made buying a car a painless experience. He is such a nice guy and I know he will be available if I need any future assistance with navigating my new Miata. I highly recommend this dealership and Robert Turner for your car purchase.

Ja
Review №76

My experience buying from Concord Mazda was great!! Robert was the sales person who set the appointment up. The car was as advertised when I seen it and Robert was very helpful and professional. I recommend Concord Mazda to anyone looking to buy a car at a reasonable price!! Ask for Robert for great service!!

Ro
Review №77

Incredible experience, start to finish! I worked with Barry from the sales team, who fought to get me the best price while keeping everything communicative, fun and easy. I’ll be working with him again!

Li
Review №78

I visited Concord Mazda on Saturday, 6/20/20, without an appointment, and they were swamped, but we were greeted right away and then introduced to Robert Turner. Robert was amazing and helped me to purchase a CX-5. He made us feel welcomed and was very knowledgeable. Also, a special shout out to Jamil on the financing side made everything so painless and seamless.

Ta
Review №79

We bought a new Miata from Concord Mazda using the Costco purchase deal. The price was excellent as was the whole purchasing experience, friendly and competent with no undue pressure to buy extras or fudge on the price. There were no attempts at pressure tactics or the control the sale efforts that drive customer crazy at other dealerships. We had gone through dealer hell with two other dealerships in previous attempts to buy this car, where we walked away from both in disgust, and Mazda of Concord was a very welcome change from all that. Highly recommended!

Cl
Review №80

Have an awesome staff there at Concord Mazda! All very accommodating and friendly. They knew which car I wanted and Mr. Barry Baker helped me through the process to take it home the same day. Thank you!

Le
Review №81

We had a great experience purchasing a new car from Mazda Concord. We found a car we liked online, we asked for more info online, and were contacted by Paul Howard (one of their sales people). Super professional, he was available and responsive to our questions, with none of the non-sense you sometimes get. We wound up buying the car, and the whole process was smooth and efficient. No pressure, no endless conversations about buying extended Warranties or special protection plans, no upselling. We interacted with other folks at the dealership and they were all quite easy to deal with.The only downside is the location, it is not an inviting place, and it seems like they will move to a better location, which would be great.

Br
Review №82

My partner and I visited concord Mazda in hopes of finding the new 2021 Mazda CX5 in the color red. Sultan Azizi was our sales rep and helped walked us through the sales process and was very clear about our options. It was hard to get our hands on the exact model, trim, and color we wanted but Sultan and his team persisted in finding us the perfect car and made sure to even get it to us early! We are so in love with our new car and would recommend concord Mazda to anyone.

Sa
Review №83

Went in to switch my lease to a loan and the team was professional and pleasant throughout the whole process. Very real people who do not hesitate to go out of their way to meet your needs.Thanks Fraidoon for all the help 😉

Gr
Review №84

Couldnt have asked for a better car purchasing experience! Robert Turner, Greg Kinney and staff at Concord Mazda made the whole process easy and Im very happy with the car! Well worth the drive from Lodi!

Je
Review №85

Easy, direct and transparent transaction. Thanks Sultan Azizi for your excellent customer service.

Mi
Review №86

Excellent sales and support staff (Marie!). We bought our CX-9 with no pressure and honest sales talk. Highly recommend!

Me
Review №87

Concord Mazda has a bad reputation. My brother wants to buy a Nissan Sentra 2017. The prize on the ad is $10950. Then I called them how much all in price with tax. The next day my brother came to pay and pick up the car, the manager said it was wrong price. And they don’t allow us with that price. They want $14000 instead of $10950. They are lier. Please be careful if buying a car at concord Mazda.

El
Review №88

Its unusual to have a FANTASTIC experience buying a used car, especially during a worldwide pandemic...but thats exactly what I had! I found the perfect Mazda 3 online, filled out some info on the website to expedite the purchase, immediately got a call from Robert to set up an appointment for a test drive the same day, and when I got there ALL the paperwork was ready to go. From start to finish, the process took less than one hour, and my son drove home in his new car! Everyone was wearing masks, the car was sanitized and beautifully detailed (full tank of gas!), there were appropriate plexiglass barriers and hand sanitizer...Both Robert and Alan the finance guy were warm, friendly and professional. The car was priced LESS than the Kelley Blue Book value, and I feel like I got a great deal. I highly recommend purchasing a car at Concord Mazda!

Lo
Review №89

We had a 5 star car buying experience at Concord Mazda thanks to Robert Turner. He goes above and beyond to deliver excellent service. Concord Mazda gave us the best price in the Bay Area. It was fast and easy to complete our purchase. I couldnt be happier with my new CX5.

rt
Review №90

We had a great buying experience at Concord Mazda with Barry as our salesman. No high pressure and plenty of friendliness. The buying process was quick and easy. Thats all you can ask for when buying a new car!

Mi
Review №91

Saw some crazy good deals right now and decided to buy a new car and trade in my old one. We worked it all out over the phone and by email. Since they are currently not allowing people on the lot to buy cars, they actually brought the car to me so I could test drive and finalize the paperwork. Great services so far.

Ph
Review №92

Marie was great to work with. She guided us through the process and helped us get the best deal. We are very happy with our new cx-5

Ka
Review №93

I just bought the 2020 Mazda Cx-30 from Concord Mazda and would highly recommend them! Every step of the process went smoothly and everyone involved was very professional and attentive - from Sultan in Sales, Jalil in Finance and Paul who delivered the car. All were great!

Am
Review №94

Robert Turner at Concord Mazda was excellent, kind, easy to work with and speedy. Great service, great new car.

J
Review №95

Paul Howard and the rest of the team at Concord Mazda made the experience of buying a new vehicle pleasant...I highly recommend.

Ku
Review №96

Marie and the rest of the team were very helpful in getting me my car a couple of days ago. Recently purchased a 2020 Mazda 3 and Marie and each team member had a positive attitude in getting me in and out as quickly as possible despite the limitations of social distancing.

Mi
Review №97

The location of this dealership is a little odd, but the sales associate, Marie, was great. These are not high pressure sales associates. I will be going back!

Pe
Review №98

Buy the MX-5, Its the most fun car ever built

Gr
Review №99

Exceptional service and value. Barry spent a fair amount of time explaining the CX-5 features in depth. I thoroughly enjoyed my experience buying this vehicle and didn’t feel pressured to buy. I highly recommend purchasing a vehicle here if you’re seeking quality car and experience presented with integrity.

Ba
Review №100

Big thanks and shout-out to Concord Mazda! After deciding upon a 2021 Mazda CX 30, Select trim, Deep Crystal blue, I went shopping online inquiring about pricing. After getting the usual runaround, I contacted Sultan Azizi at Concord Mazda through the DGDG No Brainer Price quote. He immediately responded and was very helpful in getting the right deal started. Greg Kinney, the general manager, followed through in locating and securing the exact car that I wanted. Both Sultan and Greg were honest, transparent, professional and a pleasure to deal with.Finalizing the purchase, we met with Kathleen Ingrim, who was also very helpful, understanding, and professional through the whole process.Sultan, Greg and Kathleen, were a great team to help me decide upon and procure a great car at a great price during a stressful time. I could not be happier!If you want a completely hassle free, no pressure, friendly, professional car buying experience, there is no better choice than Sultan Azzizi, GM Greg Kinney and Kathleen Ingrim of Concord Mazda.

Information
81 Photos
100 Comments
4.5 Rating
  • Address:1891 Market St, Concord, CA 94520, United States
  • Site:https://concordmazda.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 925-326-3000
Categories
  • Auto broker
  • Mazda dealer
  • Auto market
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Motor vehicle dealer
  • Used car dealer
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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