Just recently brought my beloved 22 Civic with Chris. We worked out a deal over text and came in to the car ready to go! Very easy process and no pressure. I’m very satisfied with my car and the buying process. Thanks Chris!

Patrick Crow was my service representative and I sent him my need of new tires and alignment and oil change via email for him to price everything out for me. He got right on it and within 30 minutes I had my price quote and an appointment to have the work done. Patrick always gives me excellent service and I appreciate that. He will definitely get my business in the future. Thank you Patrick!

We have dealt with Isaac Powell in the service department for years and refuse to see anyone else! He has always gone far beyond what we expected, always took time to explain things to me, got us in and out in a timely manner, happy to help family that comes into town with their vehicles and most of all, he knew and cared about our family. Isaac is amazing at his job and a truly caring person. If you need service, make the appointment with him!

The Honda location in Concord is amazing!! My mother and I often visit this location to get my car serviced. Mr. Patrick Crow always greats and welcomes us with open arms. He makes sure to see that we are taken care of and provides excellent customer service. I had problems with the factory digital system after purchasing my car. He took the time to give me a price, set my appointment, and even sent a text as a reminder. Mr. Crow even takes the time to call and see how my car is doing every time it’s serviced. He deserves a RAISE!! His wonderful customer service is what keeps us coming back. Blessings, K. Palmer😇

Tanisha was an outstanding salesperson. She sold customer service and not the car persay. Her easy going straight forward nature is what drew me to her. Her energy alone made up my mind at first contact. I knew I was going to purchase the car and I knew it would be through her. I highly recommend her if you plan to visit Honda or Concord. The absolute best in my eyes.

We worked with Chris Cook on our purchase. Chris was patient, attentive and answered all of our questions. When Chris didn’t have an answer he found someone on the Hendrick staff who did. No pressure, honest answers and a straight price. (Additional points for Chris waiting in the rain for us while we field tested the parking and safety features at the dealership). ***Ask for Chris Cook***

I has the pleasure of working with Chris Cook regarding my lease being up for renewal. He was very knowledgeable and super helpful in walking me through the process. He made the process so easy. He is one off the best. He will always be my go to person for any of my Honda questions or needs.

Isaac Powell is extremely patient, professional and explains repair information thoroughly! He adds a level of integrity that is hard to find in the car repair industry. He always makes it a good experience even if it’s an expensive repair which I think is a true skill.

Best experience I’ve ever had buying a vehicle. Everyone was extremely friendly and helpful. Sean made getting my dream car as quick and stress free as possible. Everyone went above and beyond for me and I’m super thankful for everything!!

Steve Parker was most helpful with getting my Honda taken care of. They realize how important it is to have a working, reliable car when you work a lot. Now I’m not worrying any longer and it’s running great!

I really enjoyed my visit to the dealership and my Service Advisor, Joseph Pelham was thorough and thoughtful during my appointment. He was able to figure out what was wrong with my car and took the time to walk me through everything that was needed for future appointments. Great service!

I finally had my first positive experience at Honda of concord. While car shopping in the past, I have been there for 5-6 hours, dealing with VERY pushy car salesmen. I was PLEASANTLY surprised when I arrived at 4pm and was out the door, WITH a car, by 6:30!! Everyone was super friendly, very patient with my needs, and were able to work with me to great ends. I’m obsessed with my new car, and will go back to this location in the future. Great job!!

We just leased a new pilot here, Daniel Farkas was our salesman and he was amazing. He went way above and beyond the call of duty, he even came to our house the next day to go over everything about the vehicle again. Who does that? It’s great to know that there are still great people out there who truly understand customer service. Daniel did everything and then some to make this a great experience, we’re beyond pleased and would certainly recommend him to family and friends. We will come back for our next car.

Daniel Farkas and the team at Honda of Concord did a great job of getting our family a new Odyssey. They were able to work with us to find a solution that was beneficial for all parties. I would highly recommend Honda of Concord to anyone searching for a new vehicle!

CHRIS COOK WAS A PLEASURE TO WORK WITH, HE MADE MY CAR PURCHASING EXPERIENCE WITH HONDA OF CONCORD FEEL SIMPLE AND EASY WITH NO HAGGLE.. IT WAS A QUICK AND EASY CHOICE, HE DIDNT TRY TO FORCE ME IN A CAR THAT I DIDNT LIKE, LIKE SOME OF THE SALES REPS IN THE PAST.. HE HAS A TREMENDOUS KNOWLEDGE IN HIS FEILD OF EXPERTISE.. I WOULD HIGHLY RECOMMEND HIM TO THE NEXT CUSTOMER LOOKING TO BUY A VEHICLE.. THANKS HONDA OF CONCORD, THANKS FOR THE COURTEOUS PLEASURE YOU PROVIDED THROUGHOUT THIS PURCHASE..

I highly recommend Daniel Farkas here at Honda! It’s been a long time since I’ve purchased a car, and Daniel was very professional about the whole process, from showing me the options that were available to answering any questions I had during his days off. Car buying is never easy and can be stressful, but Daniel did a great job with everything! Thank you!

Isaac was very courteous and kept me informed of both diagnoses and costs. He saved me money by being proactive with coupons. Tech that cleaned my car took his time. The car was very dirty due to dog fur and turned out like new. I always take my car here for repairs and have never been disappointed. I would recommend this dealership to anyone.

Good environment to service your car. I like the outdoor seating area.. They provided ice cream at no cost.. which is nice. The Service specialist Stephen was very nice and helped me with all the information needed to make the right decision. He called to update me with the status of my back order parts. He gave me all the available discounts as well.. He was very helpful.

This was excellent service all around.Getting appointment: Called Honda and nice lady accommodated one that afternoon.Check in: Easy. The nice lady (Laticia) i think, quickly checked me in.Work: no delay and appears to be fine afterward.Check out: David was excellent. He was thorough while discussing some other maintenance but was not pushy. I had a couple questions about a problem and David was again thorough and knowledgeable.

Isaac Powell is excellent and knowledgeable at his job. He is very detailed with his answer to any question that I ask. He is a great asset to your company.

Robin Owens at Hendrick Honda (Concord) was extremely patient and helpful during my car buying process. I didnt feel rushed or pressured. She was very informative and thorough. I will be a repeat customer going forward.

Daniel Smith is the greatest service advisor that I have had here. He went above and beyond to ensure that all my needed services were completed in one visit. I appreciate how attentive he was throughout the process and kept me informed about my vehicle and when everything would be completed. Needless to say I have found my new service advisor and would definitely recommend him to anyone going here to get their vehicle serviced!!!

I’ve been coming here since I bought my Civic last year and my service advisor Will N. Has taken great care of me! He is consistently providing excellent customer service and giving great advice. He has gone out of the way to help me upgrade my car with leather seats and always has stellar recommendations for any changes I want to make to my car. He is one of the main reasons I won’t take my car to be serviced anywhere else. Keep up the great work! My entire family appreciates it.

Always great service at Honda of Concord! It’s easy to make an appointment, no high pressure sales, the Service Advisor (Joe Pelham) is very professional and makes me feel like a valued customer. Thank you!!

Had a great experience at Honda of Concord! My advisor Daniel was very informative and explained everything in detail about my battery in which I thought was defective but when they checked it shows the battery test good... Hopefully it will last me a bit longer.. I feel that they are honest at this dealership and dont force you into unnecessary work... I dont necessarily like a diagnostic charge which I did NOT have but would have to have if they had to really go into further testing of just a battery... I dont understand how that would work on just a simple battery and feel a charge like that should not apply to a battery, so I declined further diagnosis since Daniel said the test was good... I thought it was great when they walk to every customer in waiting room to ask if they would like a bottle of water or a snack!! Great dealership, will go back again when needed...

Honda of Concord was wonderful! Never once did I feel pressured, and they worked with me on the price even in this shopping environment. The finance officer was very honest and transparent.Tanisha Hampton was absolutely the best part of the entire experience besides driving my new Odyssey home. She was extremely knowledgeable about what she was doing and made sure I was comfortable with my new vehicle before sending me on my way. If you need a salesperson who is going to work on your behalf, Tanisha is the best choice.Thanks for everything!

Will Nicholson was amazing! He took care of all of my car care needs! Everyone in my family goes to Honda of Concord to be taken care of by him. He finishes my car early and accommodates me. He is very patient and goes over everything with me, that the dealership assesses. He is very kind and professional. I would definitely recommend him!

Tanisha Hampton was very professional and not pushy at all. Usually sales reps in the car industry are vultures, she was not at all. She gave us plenty of space. Let us test drive all the cars we wanted multiple cars without her on multiple days so we could get the full experience. I highly recommend Hendrick Honda in concord. Lester Leader the business manager was very easy to deal with as well.

Today I dealt with Robin at Honda of Concord and she was amazing! She was very informative and thorough in explaining key functions and details about my brand new car. She showed a level of care that ensures I am not only receiving a high quality product, but am also receiving high quality customer service and maintenance. Ms. Robin made the car buying process much easier and more convenient. I highly recommend asking for Robin when you visit Honda of Concord for high quality service!

I worked with Tanisha to buy a new Honda Civic. From the beginning she was very helpful and friendly with the test drive and answering questions I had in the weeks while I was thinking through my options. Tanisha worked with me to reserve the car I wanted from the factory due to the car shortage and really worked with me to get the exact model and color I wanted. She was always available and willing to answer an questions I had. I never felt rushed and always felt heard and like what I wanted mattered. Lester in the finance department helped me with all the financials and answered all of my questions. I would recommend any of my friends to work with her and Honda of Concord.

Great Speedy Quality Service with Excellent Customer Service. Highly recommend giving your pride n joy to the hands of Professionals. Ask for Daniel.

Just had a pleasant conversation with Jeremy C. ☺️ Made an appointment and he answered all my questions! Very knowledgeable and accommodating!

I wasn’t in the market to by a car but to no fault of my own my car was totaled. It was a very upsetting experience but Honda of Concord was amazing, the entire team especially our salesperson Peter! If you are in the market to purchase a car, visit Peter at Honda of Concord. He works to satisfy his clients, you will be his main concern. With the car shortage he kept us up to date with the entire process. GREAT, GREAT, GREAT EXPERIENCE!!

Just wanted to give a shout out to Isaac Powell in the Service department. He has taken care of my Hondas for many years, at least the last 11 years, and I wouldn’t take my Honda anywhere else for service! Honda of Concord is lucky to have him on their team!

Worst customer experience. I recently went for a car servicing and they offered free car wash. I drove to the car wash center and kept my vehicle in the neutral, so that the Car wash get started. When the car wash was done, I was shocked to see my right side mirror got broken. I have been going to this dealer for almost 2 years and have been using the free car wash service with out any issues. When I reported to the management, they said it will be handled by 3rd party and they are not responsible for the damage. I tried to explain and requested for covering me the full repair charges but they did not listened and promised me they will give it with low cost and told me that, avoid going to insurance claim as they are giving with less cost and suggested that if I go to insurance the amount will be doubled. Definitely 2 lessons learnt from this incident.1) If some thing happens, they will try to manage the situation by passing some time so that we lose time to take this incident to police/insurance. Here in this situation, they pretended like they are supporting me for less repair charges (they did not mentioned the amount though). This is my first mistake, where I did not called the cops or insurance to report about the incident2) Second mistake is I would not have agreed to their suggestion that I need to pay less amount for repair charges(at that time, they did not revealed the amount).I agree that these are my failures and lessons learnt from this incident, dont ever trust anyone when these situations happen and take what ever proofs that are available with mail communication on everything.The next day or so, one person called me and offered for 400$ to replace the mirror and I negotiated to $346 and said that i am fine to pay the quoted price. Since then I have been 3 times, when i went first time they said the part is not ordered yet, second time they ordered only mirror but no the back pastic cover and when i went 3rd time, they asked me about the price i was told earlier. I told them $346 but the billed for $396 when i asked why there is price difference, One gentleman named Cureal Arrington, said that he dont know what I am discussed with earlier representatives and started claiming the damage was caused by my mistake. I told him clearly that I was close to the left side cleaning brush, then how come the right mirror broken. He has given a great answer where even the most notable scientists also not aware of this. He said since I was close on the left side, it is common that right side mirror broken. I dont think even Einstein can prove this logic.I asked him where did he got this knowledge, because I want to research on this (definitely for sure I was not taught this concept in my school/college/Graduation period).One more thing I did not understand is, once i am at the Car wash center, we need to place the car exactly on the belt and we will not move the car (I generally keep in neutral) while the cleaning is in progress. The belt under the tires will take control and move the car forward/backward while cleaning. As per my previous experience, the car wash wont start unless we position our vehicle on the belt as per the guidelines. As I placed my car exactly as per the guidelines and the belt is moving the car, how can Mr. Cureal Arrington says the mirror got damaged by my mistake. I am sure he is having some super natural powers that the others cant imagine or think of.As I am questioning them, they were saying that I am screaming. Who in the world will take the blame and bear the charges which he supposed not to be and did not question the injustice. Complete waste of time and be aware of car wash scam !!!. It is looking like they are offering free car wash, but they are using to their advantage.They wont even deserve 1 rating and I wont be considering as my car dealer any more.

Chris Cook....was our dealer he was Great! He was open honest and didnt try to fast talk us into a deal. He worked with me and to find what works in our budget. He was really nice and patient answered all questions. He also knew his stuff he made it work out for me so a big THANKS! Chris

I have been a loyal customer to Honda of Concord for several years now, despite not having a Honda vehicle. This a great establishment and they have always served their customers well and with respect. A major factor in my loyalty is the outstanding service we always receive from Jessica incustomer service and the excellent work from Craig in the service lane. My last time there two weeks ago was a very pleasant and seamless experience. Thank you!

I have been coming to Honda Of Concord for the last 4 years to purchase cars and My Salesman is Seeram, he is straight to the point and always gets the deal done! He has helped me and my family out tremendously from start to finish. He makes the whole process easy and comfortable, i will come back to him always! Its nice to see REAL customer service still exists!

I think two stars is being generous. I am pretty sure some of these reviews have to be fake. I purchased my Honda due to my Hyuandi blowing a gasket while being inspected here for its trade in value. The process was pretty long. I told my sales adviser what price range I wanted to stay at. In the end-READ YOUR CONTRACT before signing anything. Its all digital, so they try to fast talk you through initialing and signing. Pay attention. I realized in the beginning of signing this contract that they were sneaking in extra fees that would put my vehicle payment way over what I told them I would be willing to pay. When I stopped signing and told them I was not going to purchase my sales agents face went from friendly to upset in less than a minute. Walk away if you have to but if you decide to buy----Read carefully through everything before you initial and sign. Also--- have an expert or someone familiar with cars during the test drive. Dont open the windows/sunroof/or play music until the test drive is over to hear any strange noises coming from the vehicle...and to pay more attention to what may be going on with the vehicle. Negotiate and be willing to say no. I will NEVER purchase a vehicle from Hendrick again...

Great service offered by Chris Cook and his coworker (also Chris) today. I appreciated the straightforward info about car buying these days. Covid has made things different! Thanks for all your effort and Im sure I will love my new car!

Came in today for a simple walk around on a car I wanted, which was a Honda, soon as we pulled in the parking lot Andi was already outside our truck before the truck was even off and was asking us questions about specific cars and what we were looking for, the whole process took about 15 minutes and we were already hooked on the accord we wanted well I wanted, sadly things didn’t go as planned took a test drive fell in love with the car but it was way out of my price range, Andi found a other option which was a Corolla, took it for a spin felt way better then the accord and a few signatures later I’m walking away with a brand new 2020 Toyota Corolla, I want to thank Andi, joy, will and the whole Honda of concord staff for being super friendly and helpful with the whole process of purchasing my first vehicle

Since purchasing my Honda a few years ago, I use Honda of Concord as the sole place to service my vehicle. The service associates are knowledgeable and the wait time is okay. I like the addition of the vehicle inspection delivered via text and the way we can communicate with the service associates using that feature. Keep up the great work Issac! Would recommend again!

My experience was great at Honda Cars of Concord. I really liked our salesperson Seeram Kirpaul. He was attentive and friendly. The whole process was easy and I did not feel pressured.

Worked with Jessica Poteet on my routine service. She is always a pleasure and looks after the customer. Very pleased,

Great service experience as usual. Patrick Crow exceeded my expectations again. Fast efficient service.

Visited many dealerships trying to find the right car for a fair price and finely found one at Honda of Concord. Worked with Nick Caldwell he was great! He was very nice and helpful.

I go to Honda Hendrick to get my Civic serviced every time I need something done. Each time I go, I always request to have Daniel Smith help me. He is always so willing to answer all my questions and does it will a smile! He is very knowledgeable about the work he does! Always a great experience when I go.

They did it again :)! My husband and I went to check out the same vehicle that I had prior to finding out about our twins (kid 3+4). I had to trade my favorite car (Blue Honda Accord in for a third row SUV). 1.5 later we have a bigger SUV and no longer needed the highlander and high payments. I returned to speak to Robin Owens who is awesome! During the search we actually found a vehicle that I fell in love with more than the blue accord. We rushed back to the dealership and Glenn helped us this time. With people like Glenn and Robin its no wonder why we continue to come back to the same dealership. We literally didnt buy cars elsewhere because the salesman/saleswoman didnt seem as personable as these two. Neither one rushed us and wanted us to make the right decision and most importantly OUR decision. They didnt force things on us or just push us to get us back out of the door. We plan on keeping our Honda for a very long time and possibly hand it down to our oldest once he’s ready so buying what we were happy to keep long term was huge. We walked away with a 2.0 sport instead of the 1.5 thanks to their fairness and willingness to not have us second guessing later. It is very much appreciated and we absolutely love the car!!! Every Rep we dealt with was awesome. Thanks Kevin, Ted, Robin, and Glenn!!!!

Had a pleasant experience with chris (cook) who approached quickly and offered to help in anyway he can. He made the process quick and informative which as a first time buyer was awesome. I asked many questions and he was patient and helpful throughout the process. Definitely recommend the service here is impeccable.

As a repeat customer, Honda of Concord never lets me down and always lives up to my expectations. They are always very coordinated and very clear with the services they performed on my vehicle every time. The advisor that I had at this appt. is Dennis. He is very thorough and takes time with his customers to ensure they are completely satisfied before leaving the shop. He always goes above and beyond to ensure all items are explained and checked off. I rate Honda of Concord 5 STARS.

My past experience was great. The service rep was very helpful and attentive. He provided me with very good excellent customer service. However, which this is minor, the sticker that is placed in the windshield as a reminder for the next oil change and mileage, was not properly applied. It came off the very day.

I worked with Jeremiah Vasquez and he was very upfront and and honest with me. Really appreciate it, would 100% come to him again.

Daniel Leimbach was my service representative for years ! He has always gone far beyond what we expected, very knowledgeable and always took time to explain things to me, I would strongly recommend making an appointment with him and looking forward to work with him in the future.

Great job- My sons Dodge Challenger was brand new and unfortunately was hit with entire drivers side damage.Car came back perfect. Looked just like new!Great communication throughout.Thanks GuysHope we do not need your services again but if we do, we will return

Patrick Crow is great! The technician I scheduled with had already left for the day, but Patrick made sure my car was taken care of and kept me informed.

I have but positive things to say about Honda of Concord. Always friendly customer service and my service advisor, Daniel Leimbach Is the best! Stop by and see him!

As a repeat customer, Honda of Concord does an Excellent job! Chis Cook was wonderful to work with and made this a great car buying experience. I appreciate all the time and effort he spent working with me. A BIG THANKS again Chris!!

Tanisha was extremely helpful and knowledgeable, was here to answer every question and extremely assisting with making sure this process went as smooth and easy as possible

I needed a car and quickly! Chris (Mr. Magoo) was super helpful while looking for a car. We came in this weekend and he helped us get our dream car instantly! Thank you Chris for your help and professionalism 🙏🏼

Everything was quick and great. Easy check in and easy check out. Took care of me very well. Didnt tried to over sell me anything which is not required unlike other dealers service centers which tend to do that. So far no issues.

This is Amanda, I worked with Tom Tierro and Andi Rathavongsa at Concord Honda today and purchased my first honda. It was an awesome experience working with both. They were very knowledgeable helpful and willing to go the extra mile and steps to find and answer all my questions for my new Honda. I would recommend and send others here in the future.. Thank you very much for all the help and knowledge in my new purchase. Amanda

Everyone is so nice and helpful! Jim Doyle is awesome! 10/10 experience

Great Service, appointment on time and fast. Very informative information on my cars maintenance.

Had a scheduled appointment for a simple oil change on my 2019 vehicle. Took 3 hours for the service to be done!!! Then to top it off I was charged almost $100 instead of the advertised $64.99 because I have a Nissan Rogue and not a Honda. Which was NOT explained to my wife at checkout. Completely unacceptable. Needless to say we won’t be going back even tho it’s 4 miles from our new home. Rather drive more and get better service. Do not recommend. And this wasn’t my first time, last time it took 2 hours so I thought I’d give another shot… never again!!! MODERN NISSAN OF CONCORD HERE I COME.

Oh what a pleasure. Our salesman, Chris Ross,, was so helpful and did everything possible to to get us the best deal. I would rate him an 11 out of 10 if possible. The Manager, Will, and Finance agent, Lester, were wonderful as well. We have been a customer 2003 and we 100% recommend Honda of Concord for any of your automobile needs.Thank you much F&P

Chris Cook made car buying simple. He has a great deal of knowledge of all the cars and was very polite and worked as hard for my needs as he did the dealerships. He was an honest young man which is hard to find now days. Thanks Chris for Everything!!

Ahmed did a wonderful job servicing me in the process of purchasing my new Honda Accord. Excellent customer service, he explained everything to me, and was very professional and kind. Would definitely recommend doing business with him, and would refer anyone I know to him who would be purchasing from Honda of Concord. Thank you Ahmed!!

Jeremiah Vasquez made my car buying experience one of the best Ive ever had. I was apprehensive about getting a new car, even though I needed one, because it had been 10 years since I bought a car. Prices have definitely gone up since then and I definitely had sticker shock. Jeremiah made the process simple and easy for me. He found the exact car I needed for my recently extended family. There was no pressure. He was transparent, energetic, and honest. Jeremiah was knowledgeable and the epitome of excellent customer service. If I had to do it all over again, the only sales person I would want is Jeremiah. Im very pleased with the car my husband and I chose. The entire process was effortless thanks to Jeremiah!

Patrick Crow@Honda of Concord always goes above and beyond to help with any concerns or questions that I have. Thanks for always making my service experience great!

Everyone was nice, courtesy, and caring. Great experience. I’ve had service at least 3 times and Patrick crow has Gone above and beyond It’s impressive to see this type of fun professionalism each time I visit. I actually look forward to these trips Thank you

I have made 3 purchases with Chris Cook (16’,18’,21’) he has made all 3 very easy and a pleasant experience. This store in particular is special, all 3 deals are 5 years apart and all 3 deals were with Chris along with same used car managers and finance rep. I personally will only buy cars from here especially after seeing the same service advisors as well over the years. You truly get a family atmosphere here.

Bought a new CRV on 10/30/21 from Honda of Concord from Seeram Kirpaul. He was very knowledgeable, incredibly personal, and not pushy in any way. He made the entire process smooth, timely, and dare I say enjoyable. Great experience, and highly recommended.

Bought several vehicles from the Hendrick family over the years (Honda and Toyota). Always feel appreciated by the staff. This time we needed a vehicle for my wife and Chris Cook helped us pick the right vehicle and Brian Emmerich was great with the financing. Thanks, gentlemen!

If i could the rate would be 0 stars, Mechanic was rude and i was sold a car with check engine light on and USB ports not working and cut up seats.. they wouldnt take the car back after me having to come back constantly. dont get a car from here !!!

Had the Pleasure of working with Daniel Red Bull Farkas! Start to finish the buying process was stress less and easy. Thank you so much Daniel for taking time out of your day to find the perfect vehicle for me! 10/10 would recommend buying from the Red Bull himself!

Recently visited Honda of Concord to have my vehicle serviced. As always they did an excellent job. Daniel Laimbach was my serviced advisor. He is my go to guy whenever I need my vehicle serviced. He did an great job also and always does. He always courteous and very helpful. Also very informative. Would not hesitate for a second to come back whenever my vehicle needs service.

I purchased an Infiniti from this dealership. On multiple test drives, car handled really well and seemed to check out. I requested to have the car for half a day to give it a thorough test drive but was told no. As I prepared to drive it off the lot, the car wouldnt start. After a second push start, it stayed on. The next day the car wouldnt start multiple times and we were stranded about 20 miles from home. After repeated attempts the car finally started. Will, the sales manager, has made a lot of promises to take care of it and to make sure were happy but has not actually done anything yet. No resolution has been provided by dealershipSalesperson A.G. is really great to work with. Very helpful and responsive.Update: Ive raised my rating due to the help I received from David the service director. He took ownership of my situation and was very upfront and honest. David is very professional and worked to get situation resolved.

I visited Honda of Concord after an oil change service at a Jiffy Lube went horribly wrong. I had my car towed in on Sunday night and was contacted promptly on Monday morning by Daniel Leimbach, a dealership service advisor. Daniel was phenomenal! He was very polite, professional, and kept me regularly updated throughout the entirety of my service and repair. He did a fantastic job at thoroughly explaining my vehicle’s issues, walking me through the findings and next steps and answering all of my questions. Thanks to Daniel and the Honda of Concord service team, my vehicle is functional and is operating and running very well. I highly recommend this Honda location for your service needs and will definitely be back for regular maintenance and service. Thanks Daniel, keep up the great work!

Damien Boomer is an excellent salesperson. We have purchased three Honda Pilots from him over the past few years. Today he sold us a beautiful 2021 Black Edition Honda Pilot.He remembers our car color preferences and terms of the deal. We have been satisified customers of Honda Cars of Concord since 1989.

The service department is top notch. Our service guy Patrick Crow was phenomenal. He went above & beyond for our needs and kept us informed every step of the way. You wont go wrong having your vehicle serviced at Hendrick and adk for Patrick in service. I also like that at Hendrick they can text you to keep you updated. Highly recommend. 👍😊👍

My wife and 9yr old daughter have always been treated professionally at Honda of Concord. They dropped our 2017 pilot off for routine servicing today and Jason Dalrymple greeted them with a smile. They took the shuttle to Concord Mills for some back to school shopping. When the Pilot was completed, they were picked up and on their way home. The system used for service concerns is really great and I was able to click from my phone as to what I wanted to complete today and what I wanted to do at a later time. Honda of Concord really respects peoples time and has a low pressure service experience. They are the best. Thank for keeping my wife and daughters safe and in the road.

Excellent service. Courteous reception; timely requested service.Gracious help with new cell telephone compatibility with GPS in car.

Lots of safety measures due to COVID. Everyone is wearing masks inside and out. Plastic shields on desks. Antibacterial stations. Very clean.Also very nice and knowledgeable sales staff and managers.

Service here is professional, courteous and most helpful in providing answers to all questions, and their responsibility to care about the safety of your vehicle goes above most of all. The quality of care and service is well worth every dollar. Thank you, guys and gals, for making my 2005 salvaged Accord safe again.

Chris Cook was our salesman and when I tell you he’s the goat! Very patient, answer any questions you may have, give you all your options and most of all he’s very helpful and trustworthy! Please go see this young man for your next purchase! Chris we appreciate you and thanks for everything!

I just moved to Concord and my first experience was calling because I need the code for my car radio, after having to reset the car battery. I can’t remember who I’d talk to, but they were very helpful over the phone. However, I would love to especially point out Stephen! He was very pleasant and helpful when I went to get an oil change. Also on point with giving me the details I needed in order to get my car fixed. I would highly recommend Honda of Concord on Bruton Smithe. Thanks for all you do and I’ll see you in a couple of months 😊

Jason Dalrymple is a great and makes it so painless to bring my car in for service! I switched to this dealership from a different Honda earlier this year and Jason quickly made me realize this was the dealership for me! Hes for sure my go-to guy now in the service department!

Chris Ross at Honda of Concord Hendrick Group assisted me in buying an Audi. He helped make the transaction feel smooth and painless. He worked with his sales manager to get my payment exactly where I needed it to be, even if it meant compromising on their end. Brian wrapped up our transaction and also kept moving it along seamlessly. They ensured the car was fully detailed AND filled the gas tank. I am smitten with my new vehicle. Thank you Chris and Hendrick Auto Group! I’ll be sending others your way. :)

Dropped car off for an oil change and ended up get several other items serviced. An expensive visit - but staff was courteous and helpful, and car has been “tuned up” 😁

Great service. Even though my on-line appointment didn’t cross to the calendar, I was added to the waiting queue and was done in about an hour. Jason Dalrymple was extremely helpful.

I had the absolute pleasure to buy a brand new CR-V EX from Robin and Brian. Robin was beyond phenomenal and took the time to explain and walk me through all of the features of my new car. Brian made the process super quick, easy, and exciting! He walked me through all of my options in regards to warranties, monthly payments, and car accessories. Both Robin and Brian went above and beyond in their customer service. This is my second purchase from them and definitely not my last! 😀

My service manager Cereal is amazing! I explained to him to the best of my ability what was wrong with my vehicle & he nailed the issue. I love how well Im always taken care of. My visit is always pleasant & all the service reps are always nice & helpful 😀

John Pelham was my advisor and this was my first service for my 2021 Honda Civic Hatchback Sport. He made everything efficient and easy! Is very friendly! Highly recommend the service team here.

Michael Bell of Hendrick Collision was fantastic to work with when it came to the repair needs of my vehicle. Scheduling the repair & communication throughout were all excellent as was the finished product. Very pleased w/ the the way my needs were met overall including the 3 day turnaround time..

EXCELLENT service. They were able to fit me in the same week I called and the service was phenomenal. They took care of all of my needs. David Wilson was very professional, knowledgeable and patient with me, making sure that I understood the process and the results. Thank you David & Hendrick Team!

The service was awesome. I worked with Noah. He responded on weekends and actually beat the projected completion date. He was the ultimate professional! Thanks Team

Honda of Concord is the absolute best! Our entire experience was nothing short of perfection. From the text messages, emails, viewing, test driving, purchasing and driving away completely satisfied; the staff always had a smile on their face and the personalities you just love! We have visited many dealerships but I have to honestly say, Honda of Concord tops our list. A special THANK YOU to Nick, Christian, Will and Joy for being such great people and making our experience one we will never forget!!!

Young Man that serviced my car was William N..very Nice and concerned about my needs as a customer concerning my car,,,, I love this location they have always kept my Honda’s running in great condition also area is great to go eat walking or personal business while u wait .... Thanks for quality Service🙏🏾💫

I bought my new car from Katie and she helped restore my trust in Honda of Concord again. Prior to my experience with Katie I was not sure if I ever wanted to do business at this dealership ever again. Katie was HONEST and she listened to what I wanted and what my needs were. Thank you, Katie, for your integrity.Ms. Paige

Robin was very helpful during my vehicle search. Definitely very personable and took the time to make sure I had everything needed to complete the process. Also, this dealership has nice cars and a nice selection despite the current shortage. I will for sure be back to shop here.