Love this place! Quality rugs at a great price compared to retail stores. So glad I found it on my way to work.

The quality of this rug is great. I love the way it feels so soft on my feet and it is 100% cruelty free. No animal had to die for this great luxurious rug. The pill is good and it has firm backing. That is important for me so when my dog jumps off my bed, she has a a cushioned landing. I have washed this rug a few times, dry it gently, and it is still in great condition. Its a great stylish rug/runner. I highly recommend!

Had a great experience with this place. Very good service and quality. My rug goes so well in my room and has lasted for a long time. Highly recommend.

Absolutely WONDERFUL, And Beautiful Rugs, Fine quality.

Great selection of rugs and wonderful customer service! Highly recommend.

They used to have a lot more variety.

Walked in no one helped me was there for 15 minutes

I work here and I also find the best rugs for my family they love it when I surprise them with a new rug

I went to this place to buy rugs for Living room and Dinning room to my home. The manager, I dont remember his name, but of medium height with curly hair is very unprofessional and provided wrong information about the quality, size and thread density of carpet. I bought carpet, and when i laid it down in Living room, it is too short. I called him immediately, and asked him why did he lie .. and he said this is the biggest size we have. what the hell is that... if this is the biggest size you have why didinot you tell me the true size before. I asked to return my money.., and he said we dont return once we sell it. ... He is big a## hole.. NEVER EVER GO THIS PLACE. This stupid guy behaves like this is the only one store in the whole world. When i later checked the tag, the thread density (point class) is 100,000. but had said 1 million (1,000,000).. There are bunch of Rug whole sellers and retailers in Los Angeles Downtown, in 6th street and Lon Angeles street. If you want worst service, spoil your money, and big headache, go to this place.- Yuma

Good service and quality

Best price and service in town

Best rug store in Southern California

Nice rugs and very friendly people

DO NOT PURCHASE A RUG FROM HERE!!!I bought a rug from here in June for my new house. I was originally going to buy one that was cheaper and more common, but I saw a beautiful one there that the girl that worked there told me it was hand made but was more expensive. I liked it so much, I decided to buy it even though it was twice as much as the other one I was going to buy.Every day I did notice little fibers/lint coming off from the rug, but I just thought it was normal. Against my better judgement, I didnt take it back. Then two weeks ago I noticed there were patches of missing rug. I called the company, the receptionist told me to bring it in so the owner could see it. I took it yesterday and he said he needed the receipt. I went back home to look for it, found it, and took it to him. He says he can only give me a discount on another rug and then accuses me of doing something to the rug. Even asks me if I washed it (even though it says on his website its very durable and to have it proffessionally washed) I told him I would only vaccum it. He asks me what kind of vaccum I use. (dirtdevil) He says he has never seen this before on any rug, yet he just showed me a rug someone returned that started having the fibers come off also but they were smart to return it right away.Then I ask for the manufacturers information so I can call them, first he says they are the manufacturers, then he says its a company in China,that he is just a distributor, I ask him to give me the number, He says he cant. Then he tells me he will send a picture of the rug to them and asks me for my number and to call him in 2-3 wks. I checked on their website and it says they manufacture this rug.So save yourself some money and anger. GO SOMEWHERE ELSE! Customer Service is awful (except for the girl who helped me when I bought it.

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Not friendly owner, only option was Shags