Dura Flooring now has a customer for life. Their staff was responsive, friendly, professional and answered my long list of questions thoroughly. They handled a materials mixup quickly, went above and beyond during the install and finished the job a day ahead of schedule. I couldnt be happier with my new floors and baseboards.
From consultation to installation, Jose provided us with excellent service. He arrived on time with samples in hand. His team moved our heavy office furniture as well as computer equipment. Accommodating our staff during working hours without causing any business interruption. The project finished ahead of schedule and the quoted price never changed. The installation of both carpet and flooring was an effortless transition with a beautiful outcome. We are more than pleased with the quality of materials, craftsmanship and service we received from Dura Flooring.
I was searching for a well-priced (aka: low price), high-quality, single plank with attached underlayment, light brown wood tone with just the right amount of texture, not too shiny, waterproof vinyl floor for a Flip house. Id been to a number of places and hadnt found flooring that met all the criteria. While driving by, saw the Dura sign and pulled in.Kathy was super friendly, even after I read off my long list of requirements and told her not to show me anything over $1.99 (that was in March before all the manufacturers raised their prices). She happily showed me a few options that met my criteria, explained the difference (offered stock items with no re-stocking fee) and slightly cheaper flooring (which are special ordered and therefore their vendors charge restocking fee).I purchased a stock floor and trim pieces. It installed easily and looks terrific. They took back the 2 unopened boxes and gave me a credit.The entire staff was friendly and helpful. Im already planning to purchase more flooring and can conveniently place the order with Kathy over the phone.They also have installers and I would bet, they only have the best people installing flooring and carpet for them.(Photo cred: Inview-Media.com)
We want to compliment Manny Del La Torre and the installers who put new carpet in our home. Manny gave us a fair proposal, and we accepted the deal. We’re happy to say that the project was completed as represented. It’s very nice to get what was expected. Manny was a ‘strait shooter’ who delivered on all his promisesWe also want to compliment Roberto Benitez and Tony for the fine job they did in installing our new carpet. They were very professional throughout the job. Roberto and Tony worked cleanly and quietly. They were fast and very efficient. They moved our furniture safely in and out of the various rooms. We were completely satisfied with their overall performance. I’d describe them as real “Old Pros”. They are the kind of people I’d love to have helping me with any project. They made a really challenging job look so easy. We would be happy to recommend your firm to anyone.Regards,Stan and Judy Jones
Our purchase at Dura Flooring was a great experience! Kathy was a great help to us in choosing our flooring. Kathy was very resourceful and patient as we were trying to choose what we wanted in our home. Throughout the whole process Kathy was knowledgeable as she went over our choices with us. Kathy is a great asset to Dura Flooring and we are happy to have had the privilege of working with her. We will recommend Dura Flooring and Kathy when we come across people who might be looking for flooring. We would like to thank you for your assistance during this project and hope to work with Kathy and Dura Flooring again in the future.Ernie & Gina Vela
We recently had hardwood floors installed in our home by Dura Flooring and were extremely satisfied with the work completed. The job was done efficiently, professionally and in the time frame quoted. The final product looks beautiful and the quality of materials used were excellent. I would highly recommend using Dura Flooring.
We had just purchased a condo and we’re looking to replace all the floors prior to moving in. After doing some research, I came across this company and had briefly spoken with project manager Israel. They had provided the most reasonable quote so far, so I followed through with getting an on-site estimate. Israel was very honest, upfront, and friendly. He was very communicative throughout the whole project. There wasn’t a time that he didn’t make himself available for questions. The crew that he brought over to complete the work were excellent. I was the most of the days and I was able to observe them working. They were extremely hard working and you could see how much pride they take in their work. They wanted the end result to be as perfect as we did. And truly, the end result was better than we expected. This company was truly great to work with from the first day to the last day. I would highly recommend them for anyone looking for dependability, communication, timeliness, fairly priced, and high quality work.
Your men were terrific, meticulous in their profession in every way. They were very eager to satisfy their customer by presenting various options. Also, it was greatly appreciated working on the weekend. We were very impressed. My beautiful kitchen came to reality when my floor was accomplished. Nicely done!Thank you so much.The Cramonds from Azusa, California
Thank you Dura Flooring for bringing the kitchen floor to life! The process was so painless from the sales representative coming out and giving us a quote, then booking us for the installation. Would definitely recommend them for all your flooring needs.
I came across this company through a quick google search. They were very professional throughout the entirety of the project. I had carpet removed and vinyl plank installed in a 3 story condo. I’m a bit of a perfectionist so I made it clear that I needed them to pay attention to details. They were easy to work with and the price was reasonable. The final product came out looking awesome, I have no complaints.
We’re absolutely satisfied with everything from sales to installation! Both Mr. Maldonado and Israel were incredibly personable and patient. Our floors came out great!
Installers actually arrived earlier than expected! Thats very unusual in todays business environment. Another carpet company actually didnt even show up for an estimate!The installers worked like a well oiled machine! Yes, Ill be recommending them to others.
On time and competitively priced.Installers arrived on time and communication were excellent.Nice carpet well installed.Only issue, and it is a serious issue for me, was the installers were way too quick to want to leave, to beat traffic.They left furniture they had moved into other rooms, as well as heavy items from China cabinet all over the house, that I had to put back myself. They needed to take an extra 5 to 10 minutes to put everything back where they found them and they would have gotten 5 stars.
Dura flooring did amazing work. They have the hardest working guys. They completed the job sooner than expected and I had no issues with their work. They were very accommodating with our tight schedule. I would recommend them for any flooring needs.
I was very happy with Dura Floorings professional and warm attitude. Manuel De La Torre was a pleasure to deal with. Very patient and communicative with all my endless questions. His crew, especially Francisco, Joaquin and Jose Luis were wonderful installers. They worked diligently and tirelessly. I felt the the company was very fair in their pricing. I highly recommend them and will certainly be using them again.
Installers were great. Very helpful and I would highly recommend this company.
Israel was knowledgeable, and friendly. We got very fast installation and the installers did a great job!
Superb service and products! found them through Google Map and now am writing to say how great they are! Family owned and operated and boy does it make a difference. I would recommend this place to anyone who is looking for fantastic flooring and great customer service!
Very solid flooring company. Their pricing is slightly higher than some other vendors you might come across, but that is because they are using a big name brand Shaw as their materials, as they are an authorized Shaw dealer. And like with most things, you pay for the name. However, even with that, it has been far more convenient to use them than other non-authorized Shaw dealers. They can tell you precisely how much of any Shaw material is in stock, where its in stock, and how long it will take to ship the stock if from Georgia. I can always count on them to deliver a quick estimate, and just as quick get me scheduled for installation. The install quality has always been on point, and have never had any issues with their installation. My point person Manny, has always been very easy to work with and has worked very well with me to accommodate my property owners needs.
Service was excellent as soon as you walk into their door. Vanessa and Rey as well as the installer were very professional and a pleasure to do business with. Thank you !
My 2nd installation by Dura Flooring went as the 1st, excellent. I know several other homeowners in my condo complex have used them, too, based on my experience.
We were really pleased with the attention, guidance, suggestions that Mr. Jose Serpas gave us as we considered the options available, the quote and then the install details to consider-----so that the install went faster than anticipated and was done just perfectly. So I can recommend the prompt service and professionalism we experienced with Dura Flooring. Our office looks new! It looks good! Thank you Jose and Dura Carpets!
If you are looking for installers to put in flooring these are your folks. Everything, from the management and the scheduling of the appointment to the installers themselves all performed professionally, promptly, and they made sure every detail of the installation was ironed out before the job was finished. Were I to do another floor installation I would choose them without hesitation.
Had the entire house carpeted. Dura did a wonderful job
Great place to find flooring. Great knowledgeable staff. Easy to work with installations are great. Very welcoming place.
Amazing customer service. Prices you cant beat for the quality of their service and experience. Their installers are all highly experienced and super professional. Dura Carpet will be my go-to for all my home flooring needs.
Called Saturday morning, got new carpet installed the same day. Price was reasonable, friendly service, these guys are legit.
Lisa was very helpful and knowledgeable and answered all our questions and concerns. Will be back in the future and recommend it everyone
You guys are great, first Manuel Delatorre came to my house very professional and gave me a great deal on 3 rooms, then a few days latter Marcelo and his son came to my house to install the carpeting they were the best, I would recommend this company big time. YOU GUYS ROCK, thanks again Dura Flooring inc. BRANDON
Great services nice people great price on all floor work
Best costumer service, beautiful people, great stock, cant be better place...
Very good experience. Never had such wonderful people working with us on our project Manual, Kathy very professional The installers came in got to work right awayCleaned upLooking forward to working with them again on another project !!Thank you again!!
Very helpful people... great selections..
Best customer service, been to other places and this place has been by far the most helpful to find what I need.Coming back here again Forsure!
Wonderful staff. Great product.
Love this store great people and awsome materials.
Good customer service
Great customer service
Very helpful
Too expensive