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AD Farrow Harley-Davidson East
5840 Scarborough Blvd, Columbus, OH 43232, United States
Comments
Da
Review №1

Awesome dealer, fast service, fun events. Check out their lounge for QR code’s of some of the coolest rides in the area. Amazing selection of bikes, great merchandise, and some of the friendliest employees. I do hope to return soon

An
Review №2

My husband and I will never go back to the North Star location. The manager ( blonde - short hair in the clothing department is nasty ! Also another girl with longer brown hair, treated us so poorly, believe her name is Shanon. I’m sad farrows let’s employees, treat customers this way. I have said it once & I’ll say it again, we always pick convenience over customer service .. this is what I told my husband. Never again! I absolutely hate coming to this location.I miss the downtown location. The girls there were always so kind & helpful & the inventory had something for everyone .We won’t be back unfortunately. I hope you find better managers and staff to take care of us riders in the future.

Ka
Review №3

Greeted as soon as you walk in. Staff super friendly. Wide selection of merchandise. Would go again.

st
Review №4

I recently bought a bike from here, what great people, from the sales staff to the service department they treat you great

Er
Review №5

I stopped in while traveling. The location is right off of the highway. The sign was visible from the highway so I exited. I purchased a t-shirt. Everyone was friendly and the saleswoman who helped me was nice. The restroom was also clean. 👍🏾

Mi
Review №6

Staff was very professional and nice looking. lol They took good care of my bike not to mention Donald think thats his name but he really fixed my shock problem. Mechanics are very Knowledgeable when it comes to the new bikes. Great job

He
Review №7

Excellent bike night! Great turn out.

Ro
Review №8

Great people here at this location. Thank you for making me welcome to Ohio!!

Za
Review №9

Fantastic service. Nice, quiet professional atmosphere. Huge selection of all models. Alison was great. I was worried that a dealership was going to be nothing but showroom brand new stuff, but she was able to show me exactly what I was looking for, get me prices, and inside an hour I know exactly which bike I want.

Am
Review №10

Nice dealership. Staff was very nice and knowledgeable. Will return if I am in the area again.

M
Review №11

I came in from out of town. They got me in took care of my problem without any issues!! Thanx very much for the great service you provided for a person that needed help while on the road. Service staff were fantastic! I did venture in to the motor clothes department. I asked one young lady about a product in her department and she acted really strange without giving me a direct answer. So I moved on and left back to the service area where I supposed to be. Lol.

Ge
Review №12

Very nice new building. But much like the Downtown store, walked around for about 45 minutes and no employee ever spoke to me. Not even a hows it going. Bet they would have been all over me if I wanted to by a $38,000 dollar bike.

Ro
Review №13

Highly recommend this dealer! Amazing selection and amazing staff. Salesperson Jess was very patient and nice with helping me choose my first Harley and got me hooked up with a brand new sportster. Jess and the rest of the crew have done an amazing job making one of my life dreams a reality. Highly recommend.

Ro
Review №14

Coolest place since i got my first Harley back 1992 who knew Oldest Harley in USA Got my shirt Great Place Folks too!!!

ro
Review №15

Great customer service. Made purchasing easy . They didn’t have bike I was looking for an right away starting searching to find one an worked a deal to get bike from another other dealer.

ma
Review №16

Nick was awesome, the staff was great and comfortable to be around

Mi
Review №17

Great staff. Excellent showroom. Lots to look at.

Da
Review №18

Great selection and friendly service as always !

Pe
Review №19

Great dealership, everyone was friendly and helpful. If youre interested in a harley Davidson this is the place. See Nick

Ja
Review №20

Decent Harely Davidson shop, plenty to choose from whether looking for new or used motorcycles, nice selection of paraphernalia riding accessories gear parts and apparel, not a hod idea to take a tractor trailer to location but big empty lot on opposite side of street about 20 yards just before u arrive.

Tr
Review №21

Amazing guys, if you are looking for a bike or just waisting time be sure to stop by.

Tr
Review №22

There GREAT place to buy a Harley they go on and beyond exceptions very nice group of people whos goal is to get you on a Motorcycle

Je
Review №23

No selection at all for clothes I was very disappointed.

Re
Review №24

Well I was surprised when I went here they were open on a SundayThey have poker chips

Ch
Review №25

Staff is very friendly and personalized every transaction. Great new location and the selection of motorcycles is enormous. Since the downtown location is closes this will be our new dealership we go to.

Ra
Review №26

Awesome dealership and great people! Highly recommend that if you are looking for a Harley Davidson new or used, this is the place to go!

Ro
Review №27

New location, cool layout, lots of bikes and accessories. They have an odd driveway and parking lot, so slow down and turn left😎

Du
Review №28

Great selection of bikes.

Be
Review №29

Very rude staff. Unlike any other Harley I have ever been to! Definitely will not be going back to this location and do not recommend wasting your time stopping in.

Ch
Review №30

I love going here to shop and look around so many accessories to buy for that beautiful motorcycle enthusiast who wants a little more flare to the bike.

Ho
Review №31

Very nice service staff! Text system for updates on repair while waiting is a nice feature.

Pa
Review №32

Really nice shop with a friendly and knowledgeable staff.

St
Review №33

Girl with long blonde hair that works here needs an attitude check. Not sure what her problem was but she was very rude. Everyone else was super nice though and the dealership was cool.

Sh
Review №34

Awesome shopping experience!!! Management was great! Thanks Nick. My sales guy was great! Thanks Johnny. Now I cant wait to fell the Heritage Classic Purrrrr...

Se
Review №35

Their staff is incredibly friendly and helpful. Very pleased with my experiences here so far.

ji
Review №36

Great place helpful staff great selection

De
Review №37

Youll have a long walk to the entrance If youre not on a motorcycle when you go here. Not disabled customer friendly.

To
Review №38

Friendly staff. Large merchandise selection.

Ja
Review №39

Large selection of bikes and merchandise. Very friendly works and their price are all on point.

Ro
Review №40

Great place, clean, friendly, and well worth the stop!

Da
Review №41

Very friendly and helpful staff with no pressure and laid back approach. I was really impressed with the amount of bikes for sale, inventory, apparel & accessories available. They had a tourpak accessory in stock that three other dealers I visited did not. Best experience at a Harley dealer yet!

Ga
Review №42

Great Dealership. I have experience with motorclothes and parts. I have not purchased a bike from them. Myah in clothes and Buff in parts are great folks. Great location for the new location.

mi
Review №43

Nice shop. They were very helpful in getting me the parts I needed to prep my bike for spring.

Jo
Review №44

Employees don’t care about customers. Manager was not wearing his mask appropriately and we had to leave because we are unable to wear one.

CL
Review №45

They have got the new store put together well

Je
Review №46

Just went there to buy a one sleeve button-up shirt but the appearance in everything is outstanding

Mi
Review №47

Wonderful service, staff even gave me a tour! Fair prices and great services 😁👍

Bo
Review №48

Nice place, HUGE, friendly, and courteous staff. Decent supply of parts and trinkets for your motorcycle. Could use a bit more selection in the add ons department. All in all a nice place, with knowledgeable and friendly folks!

De
Review №49

Great place good deals

Da
Review №50

Their prices was outrageous unbelievable never be back

Da
Review №51

Cool good maybe soon.

Br
Review №52

Im not a fanboy. That being said, my experience here was top notch. While most dealers try to get every dollar they can from you, Centennial Park treated me very respectfully. Thanks to this crew for making my first Harley purchase a positive one.

Ma
Review №53

Very helpful parts and service departments

St
Review №54

Truly amazing dealer. Nick was so absolutely awesome. We flew from Las Vegas to purchase a specific bike. They set everything up and took care of us the entire time. Wonderful guys. Wonderful dealership.

Te
Review №55

Everyone was nice and helpful

Je
Review №56

Unfriendly staff. Sorry won’t be back.

Sc
Review №57

Super cool dealership

An
Review №58

The staff is amazing and really make you feel welcome. They are helpful and not pushy and take the time to listen to you instead of selling you what they think you need. Definitely recommend them to everyone!!

Bi
Review №59

100% satisfaction everytime I deal with someone from here. They go out of their way to make me feel welcome at both the new place and on broad. Been going to Farrows for several years and wont stop.

Jo
Review №60

Really live

Ju
Review №61

Love this dealership, have been dealing with this place for over a year now. Really helpful staff who care about you being happy walking out the door. Jessie is one if the best sales people that Ive worked with in a long time! They Gave me the best deal on a trade in for my motorcycle, and set me up on the bike Ive been wanting for a long time. Gotta say man this place is awesome and I cant wait for them to move to thier new location to keep doing business with them on accessories for the bike and badass clothing.

St
Review №62

Great and very friendly.staff. I would recommend it to anyone who is looking to buy a motorcycle or have one repaired

pa
Review №63

Newly opened. Not much there but staff is great

Tr
Review №64

Great place great prices

Da
Review №65

Pretty cool. Just bought my 1st motorcycle. Staff was great to work with. Thanks guys!!

To
Review №66

Very friendly and they are steelers fans whoot whoot

Mr
Review №67

Always good here, everyone is very helpful

cl
Review №68

I bought my used 1200 sportster here a few years ago … a very big mistake… it was in the shop almost the whole first year I had it... I will never buy anything at this location again the parts department was descent but it’s sad when the whole staff got to know you by name for all of the wrong reasons… the service department supportable went over the bike before it was sold to me, after months of problems. (Oil leaks and break downs) I was told that parts of the bike wasn’t even assembled right. After fixing a few things they said there was nothing else they could do and that there was nothing wrong with the bike… yet ive been stranded on the side of the road several times… I still have problems with the bike to this day… this dealership talks the talk but for sure does not walk the walk… as soon as your out the door they don’t care… will never buy here again..now they have moved to a new location and im sure it is the same

Ja
Review №69

Typical Harley-Davidson dealer with a bunch of snobs that dont want to help a customer

St
Review №70

I just bought some spark plugs. The dealership and the people working there that I talked to were very nice. The dealership was very clean.

Bu
Review №71

Just purchased my very first Harley Davidson.Super impressed by the quantity and pleasant people who work there.

Ro
Review №72

Very cool Harley Davidson

Ro
Review №73

So far so good. Just dropped my bike off for service. Very friendly staff. Great location. Just far enough outside of Columbus to be a nice ride. Update. Downgraded to 3 stars. Picked up my bike and one of the mirrors was flopping around. Made it home and took two minutes to tighten. Not a major problem but makes me wonder what else was overlooked. I expect the bike to be ready to ride after a $700 service. Had very good luck with Carsons Harley in Lancaster. The service manager Dave is good to work with. Taking my bike back there for next service.

Do
Review №74

Great place great customer service. Love it

wi
Review №75

Very helpful and found the exact bike I was looking for

Ti
Review №76

Stopped in to look at a few used bikes. Made a great deal on the bike that I wanted. Centennial park is my local go to harley shop!

Th
Review №77

Great choice of bikes but just bought tee shirts

Ja
Review №78

Hi nice place

Ro
Review №79

Nice little dealership. Stopped in to pick up a shirt. Always try to get a shirt with town/state name on it when visiting from out of state

he
Review №80

Dropped off my 2001 Electra Glide for repairs. The bike would not shift into 2nd gear. They recommended the spring service in order to give it a good going over. The shifting problem was fixed, clutch was properly adjusted, fluids changed and belts inspected and adjusted. The bike rides great. Feels new. And did i mention the clutch? Big improvement. Great job!

Jo
Review №81

Awesome staff! Great place to purchase! 10/10

Am
Review №82

The new facility is very nice and spacious, and the staff is helpful and welcoming!

Sq
Review №83

Where i got my used bike and they made sure it was right for me and fixed it up right for me. Ill go back there and send all people looking for a bike there. People there know there stuff or get you to somebody who can help you there! Great place,

He
Review №84

Wide selection and friendly staff.

Ja
Review №85

Wow is all I can say about the changes that have been made at this location can definitely tell that the employees seem to be happier a lot more helpful cant wait to do business there in the future

Ja
Review №86

From my initial encounter with Nyokka W, to selecting my Fresh Ride, a 100% first class operation! Harley Davidsons pride!

De
Review №87

Always friendly staff always greets you with a smile. Treat you like family Everytime 😉

Fa
Review №88

Great service and people . Will definitely be a repeat customer

Da
Review №89

Checking check book to decide.

Er
Review №90

Aesome

La
Review №91

Nice selection of bikes. Staff was knowledgeable and friendly. Unless youre looking for a custom bike I would definitely give this place first choice to buy from.

Ma
Review №92

The staff are motorcyclists, that matters. I live in Central Florida and broke down in Columbus on Wed they had me back up and running that afternoon.

Mi
Review №93

Nice bike shop everybody everybody was friendly service tech pretty pretty good with problems on the older Im ever down that way again stop in and have another chat

Do
Review №94

Just there @ about 1:30pm today. NO CUSTOMERS were wearing masks. Only about 1/2 of the employees were wearing masks. No signs and no social distancing was being enforced inside. We WILL NOT BE BACK. Hopefully the state fines them so they get the message.

Ta
Review №95

I feel so lucky to have gone out to Centennial HD.I expressed interest in a couple of bikes. I was contacted back by Nick, sales mngr. much info on phone. Made appointment. No hassles, exceptional service on all levels from entrance thru to sale and financing. But the service continued until my bike was in my garage.Thanks so much Nick, Jeremy, Nathan, Jessie, Matt, and anyone else I left out at parts counter and motorwear shop. This was an amazing experience and great time with Centennial

Ma
Review №96

I bought my 03 Dyna wide glide there in 2013. I was never informed about the Cam tensioner failure. The bike had 13,000 when I bought it and after having back surgery I only put a little over 2,000miles on it. I paid 10,000 for the bike. Now Im worried that the tensioner shoes are going to cost me a lot of money to replace! This is a supposed issues with the 88 CI engine. I guess they just wanted to sell to you no matter what. 😣😣😣😣😣😣Not very happy about it! The bike is sitting in my garage. Afraid to ride it now

Jo
Review №97

Absolutely phenomenal service, all of the staff are incredibly friendly, service staff are very helpful, management is extremely friendly, Brian in sales is helpful and friendly. I never leave reviews but I felt this was a must. I traveled over an hour just to come to this dealership highly recommended

Ka
Review №98

Just ran in to get poker chips. For what I got it was great service.

pa
Review №99

I want to thank Myah for all her help today she went extra mile trying to order a pair of boots for me including sending the ip to my email so I could order from my computer when it would not allow her to complete order from her terminalSincerelyPamala Davis

Ma
Review №100

The maintenance staff is awesome. They are very helpful and understanding. If I have any maintenance issues with my Harley Davidson there isnt anywhere else that I would take it.

Information
100 Comments
Rating
  • Address:5840 Scarborough Blvd, Columbus, OH 43232, United States
  • Phone:+1 614-212-4665
Categories
  • Motorcycle dealer
Working hours
  • Monday:11AM–4PM
  • Tuesday:Closed
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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