I would have to say the experience last night was the worst that I have experienced at any store. The whole reason for going there is to take back an item that was bought there about 3 days ago and it was bad. Called and talked to a manager who stated that we only had to bring the item to Customer Service and would receive a refund.When getting to the service area, there was about 10 people in line and only 2 employees working. When we got to the counter and explained what we wanted to do and what we were told (as it was all written down), the clerk refused and said that he could not refund without a receipt. The sign which I pointed out to him stated refund with or without receipt within 90 days would be approved. We ask to speak with a manager on duty. After explaining it to the manager, a cash refund was given.Then we went to the electronic department as we were told that that is where we could purchase a rechargeable battery. The clerk there had no idea what we were talking about and kept giving us regular batteries, even after he was showed what I was looking for.Was going to buy a DVD player but the experience so far was so bad that I just threw my hands in the air and left. Never would I step into another Walmat. Change your training!

Nice store associates. Very helpful and caring. Has everything for your house all in one spot. And great prices. Definitely recommend

The line for customer service was really long! The employees got us through efficiently as possible. Thanks gals!

Everybody knows Walmart is the fall back so dont hate on Walmart even though they are Corporation we need them in the long run I gave them legitimate credit

This is Walmart on the intersection of nether and sawmill road. This store is big but it won’t have auto center compared to other Walmart. It has all departments except auto. This store from inside looks big as you can see all departments from one place. You will get whatever you need as it’s spacious especially deli and vegetables. This store will suffice all your needs at Walmart.

Found everything! Thank you! But please stock your shoes! And boots! And more english speaking persons. No one in appropriate positions knew english. And all clothing booths closed a half hour early! And the non english speaking lady said it was closed! That was just as the person speaking perfect english said it didnt close for a half hour!

Walmart is Walmart and the Walmart on Bethel and Sawmill is more Walmarty then most Walmarts.

This is a very clean Walmart! This place has a large selection and variety of all the different things I want. Although Im finding more and more often that grocery stores these days are limiting the amount of cashiers at a register and just using the automated ones which I find very inconvenient! I do not blame the low paid employees who work there! I blame the people who own the companies!

I waited for 30 minutes, after multiple pages for customer service, after I had to track an employee down on the other side of the store multiple times to actually make the page, to the Sporting Goods counter before finally getting some help. Customer Service scores a 0. This is not the first time either. Step it up Walmart. Sam Walton is rolling in his grave.

Always favorite and affordable. But they need to improve their customer service. Most of their staffs doesnt know how to guide any customers if they are looking for any specific product ( e.g. which aisles etc). Also some of them are rude with the customer.

They never have carts near the entrance. You need to go back all the way to parking lot to get them.

Limited Halloween items remaining but has some. Also has some items that I hadnt seen at some of the other Walmarts

Cant go wrong with Walmart

Horrible! Go with Whole Foods, Kroger, or basically any other store. We ordered grocery delivery. An hour and a half after groceries were supposed to be delivered, still no groceries. Called the store and they refused to help. Told us to call help line, which is useless and likely non US based, and they told us that they could not get in contact with the store so there is nothing they could do. The order included frozen items, including an ice cream birthday cake, which could not have survived this long unfrozen. Just flat refusal to even tell us or help us when we could expect our order. We are done with them. Will be ordering from Whole Foods or Kroger from now on. Learned our lesson. Hopefully this can help others avoid headaches.

Self check out didn’t given me all my money back I went to the customer service the lady Deb was very slow it’s took me long time to get my cash back it’s not professional .

Product would not scan. Scan machine says item not found. Monitor person comes over, hits some buttons and scans item. This should work better.

This Walmart has the best Pharmacy and staff. I will never use CVS again. The associates at this store offer hospitality and very nice to do business with.

The Walmart at this location May rate four stars. But the phone department doesnt even rate one. I was just in there trying to buy a phone and the guy wanted to sell me one from another carrier I said no I want to stay where Im at he basically said all I can sell you is one from T-Mobile. I wanted one for Verizon which is a service I use. So I walked out.

Always love Walmart though I wish there was a dress code-for real.

My cashier Antonio was AMAZING! He was engaging the entire transaction. Truly a delight!Unfortunately, the store was absolutely trashed. 😔My star rating is solely for Antonio!

So tired of going in here and product is out of stock. The employees will look at you and tell you that they’re too busy to check the back-stock for a product. It’s ridiculous. Don’t trust the website saying “in stock” because theyre too good to check the backroom for you and the shelves are empty.

Called several times after instructed by app to call. The person to come to the vehicle was perfect. It was the front customer service staff, that hung up on me twice. Manager Michael was never available to discuss the issues and substitutions were not notified until pick up. Horrible staff . If I could leave a negative review of 0 zero stars I would.

I had a pick up order placed and they canceled my order 10 minutes before I was to pick it up this is the 3rd time this has happened to me will never ship here again manager could careless. customer service is awful

Cross eyed guy in electronics is not very friendly. Yelling loudly. I guess typical for Walmart. Pro is that it’s the best Walmart in Columbus because employees aren’t the usual and Taha in electronics was quite nice to make up for the other guy

I have had several terrible experiences with this Walmart within the last year. A few times I came to pick up groceries for my mother and I sat in the designated area and waited nearly and hour for her 3 or 4 bags of things that she ordered the day before. This happened with my own order as well this summer when I ordered a pool for pick up and a few other things to fill up the price needed. I waited an hour for the things to come out and then when it was finally brought to me there was no pool! I didn’t get a single notification that they sold out of the pools despite me having reserved one for pick up otherwise I would have canceled my order. This is very poor notification and planning on Walmart’s part.Most recently, as in this last weekend, my partner and I made a grocery order to be delivered to the house, two blocks from the Walmart center itself. We placed the order Saturday evening for it to be delivered Sunday from 12-1. Well it’s Monday at 7:30 am and the groceries still haven’t arrived. There is no reason why the delivery is delayed and there is no estimated time the delivery will be made. The app says to check back for updates… they must have a different definition of update from the normal citizen. I do not suggest ordering grocery delivery from them ever.My experience inside the store hasn’t been great either. There’s hardly a person to be found for help. It smells bad inside and I have accidentally bought things that were broken inside the packaging and they don’t simply refund you for your damaged purchase. You have have the refund in the form of a Walmart gift card. What if I don’t want to buy it from there again? My mother at this point has boycotted Walmart in favor of Winco because everything is self check-out and honestly I’m with her on that. Sometimes it’s better to have a cashier.It’s safe to say I will be taking my shopping yo Fred Meyer from now on. This is ridiculous.

Good organized clean. Was able to get what I want and out with out waiting long

The shelves actually had stock on them I was extremely happy for a change

I do have to say... Even though you see the craziest people here they do have such a wide variety of items that you cant seem to find anywhere else. Especially toys! I cannot find a toy store other than Walmart these days. But it makes my kiddos happy lol.

Its a Walmart! lol hopefully some day Ill be able to go in and find all the groceries on my list.

Had a cash purchase return that walmart handled with an existing card. When I tried to use it at 2 different walmarts, no one knew how to handle it to pay for my purchases.

Literally chased the short dark hair guy around electronic department pretty much begged him to go get me a phone. He just kept saying he would be with me shortly for like 30 minutes while helping a man and woman pick out covers for their lap top

Nice clean store. Typical Walmart with a hundred check out lanes and none open.

Just ran in at 5 minutes to closing to grab a few items. Found them and made a mad dash for the registers.Ive heard, but not confirmed, that the resisters shut down AT closing and keeping them open is out side of what a cashier and even store manager can rectify

Of the Walmarts in the Columbus area this is my favorite. Its the only one I go to and always seems to be clean and not crazy busy.

Thank you for all the well stocked shelves! For some reason I can never find a shopping basket here.

This Walmart is always busy which makes me wonder why department heads have trouble keeping their department shelves stocked with popular items people purchase every day. Cant use the ever decreasing pandemic forever to cover up for incompetence.

Very clean store and adequate parking spaces available. One of the best store for online pickup.

Im a Hotwheels and diecast collector. No stock and the late night pallet raiders take everything. Sad empty pegs. I give up and just order thru eBay!

Best detail shop in town! Check it out people 😎

As good as you can ever expect a Wal-Mart best-case-scenario experience to be I guess.

Not as trashy as others but also seems to lack the diversity in inventory as well.

I am always grateful when I go to a Wal-Mart in a new town that I can find things. Each one is a little different but it feels familiar.

The atmosphere of Walmart is fantastic. Open area, many products, great for shopping for last minute!

Horrible customer service from the CSR and his manager and then when I wanted to report them I was given the run around. The number I called I waited on the phone for a half hour and someone only to pick the phone up and hang up on me then I called back and no one answered. I will not return to that Walmart. Customer service at mostly all Walmart is horrible.😫😑🤔

It was very very pleasant to be with them they took the time to Spain and help me out whatever thing I need to help do it I appreciate it very much but a time it took me to Whitney

Optician in Vision Center was so prompt, courteous, and helpful! She put the lenses back into the frames of my prescription eyeglasses with no waiting!!I so dreaded dealing w often busy optical centers. However, my allergies demanded I take a break from the contact lenses. I appreciate the quick fix!!

I got scammed by walmart at 2700 bethel rd Columbus Ohio after arriving in Columbus as international student. I bought or I thought I bought a brand new Hisense TV as it was displayed in the box. However, after opening the box in my home I was shocked that what I bought was not new nor in a good condition as I found that the screen was broken. I tried returning the TV but once more I was shocked again to find out that the product I bought was different than the TV that I wanted to buy and different than what was displayed in the box, the box was for Hisense TV while the actual TV was a broken westinghouse TV. I also tried contacting customer service but they kept ignoring me and are not trying to find a solution for my issue!!! THIS IS THE WORST STORE!!!

Better than some walmarts worse than others something i want it always outta stock never enough open lanes open to checkout has to be intended no employee care at all

Needed copys of family pictures easy peasy in and out

Walmart is fine. Inexpensive and convenient but heavily infested with slovenly, inarticulate women riding aggressively on electric carts, madly screeching children of unknown origin and other types of undesirables. Their app has no damn idea what any of their products are or where they might be located, so you may as well delete that thing.

Its always CLEAN unlike other Walmarts in Columbus and the Employees are nice and dont wanna scream at you when you ask for help...Probably my favorite Walmart

Busy for time of day. The fishing section was pretty much wiped out. I got maybe half of what I went in for instead of ordering online. Live and learn.

I know the purpose of chain stores is that they should all be the same, but I swear this walmart is worse than the rest. Their garden center is almost nonexistent and their party supplies are incredibly lacking, which are just about the only things I go to walmart for...

At wal- mart Bethel Rd.CUSTOMER SERVICE IS CLOSED...WHAT IS GOING ON AT THIS WAL- MART?????IM HERE BECAUSE I GOT CHARGED FOR 2 PAIR OF SHOES, INSTED OF 1..POTTY CHAIR IS BROKEN NEEDS RETURNED..

Very busy and out of stock on allot of items. But this was expected for time of day, day of week, and location.

Went for 1 item. Used self checkout. Quick in and out.

Most check outs are self Scan. Area is to small to ring up a cart full of items but wait is to long for the 2 or 3 non self Scan registers. Store has moved to online pick up which is great but employee have these carts in aisles and there is hardly any room for all the customers to shop and be socially distant. . I also had a few items ring up at the incorrect price. Customer service was nice and took care of the pricing issue but these three issues have now been the norm for this store. Their customer service team is only thing keeping this from being a 1 star review.

Its Walmart, theres always some good people watching but the prices have gone so high lately. I used to be able to get out under $300. These days its $500 or $600 minimum. I generally shop here for animal food/treats/litter and bulk food buys. Doubling up on pricing is not a good way to keep people coming back. 🤔

Usually has what I want and need. Its a big store with a lot of stuff

I didnt go but I hope the guy that stole my phone had a nice time

Management rude and hard to understand. Cashier was great.

Highly upset that I purchased some tomatoes from here, and though I admit it was my fault for not looking at them, but they was spoiled when I bought them. I got home and was putting the groceries away when I noticed them being molded on the bottom. What makes it worse is how many more was there left that same way, and why wasnt anyone working there checking them?! I will definitely be taking more time to thoroughly look at ALL of my items before placing them in the cart before I randomly trust picking them up and just purchasing them.

Always disappointed with online ordering. Many missing/out of stock items, only to go into the store and find them immediately. I mean they said they were out of Walmart brand waterbottles and offered no replacement, went inside and the isle was fully stocked, 3 palettes of waterbottles. Employees are too lazy to carry the water. Other items missing like sweet potatoes, found those as well on my trip inside. Basically your online order will get most of it if youre lucky but good luck figuring out what they missed or screwed up and plan to have to head inside anyway when they surely disappoint. Never had a 100% correct order.

Bro - its Walmart. What do you want me to say? The people are always friggin weird and the prices are always low.

This Walmart location is always busy, and sometimes you may not find the items you’re looking for. I like the self checkout points

It had some of what I was looking for. I specifically went in to get a carton of jumbo eggs. They were completely sold out so I ended up getting a carton of large eggs. The extra large eggs were also sold out in the 12 packs. I was able to get distilled water, though I had to buy the baby department distilled water as the regular was sold out. I also picked up a 2 pack of ballpoint pens. The checkout was relatively quick. I used one of the self checkout registers.

Place where you can maybe find what you want in some cases but the help is inexistant and they dont care about giving help to customers who need it

Everything youd expect, and one of the cleaner and safer locations!

A pretty good Wal-Mart; lots of parking and it’s easy to navigate inside.

Clean, spacious store; adequate parking; short wait time for cashier. Everything I wanted was in stock.

Within the city Walmart stores can be very ethnically diverse, and finding many almost any items you would want to buy at almost any Walmart store, at any hour of day.

Exactly what you would expect from a Walmart

I never have any problems with this location. Im always in and out without delay.

Neat and employees are nice and helpful!

Cashiers is slow as sloths but other than that they are cool walmart

Typical Walmart....messy stock...low prices if youre a smart shopper and look around...

They didnt have the Herrs sweetcorn flavored popcorn but everything else was good

Hate Walmart but this one wasnt too bad

Great multi purpose store. Thay have everything you may need, at a lower price than others.

Walmart is the best place to find all kinds of different kinds of products.

Nice clean Walmart, plenty of parking. Some household items out of stock, such as storage containers, but plenty of grocery products.

All you need in one place. They cut their hours last month, I dont want to speculate, but I wonder if tariffs have anything to do with it. Hmmm! Love flowers. 😍

Shevles were stocked decent

This place is all right, not the best Walmart in town, but it’s relatively clean. It’s just some of the staff in the building that don’t really care about their jobs. Only compared to other Walmarts, customer service is number one so I just don’t get it at this Walmart. I compare this Walmart to the one on sawmill with the lack of customer service from their employees. You’re representing Walmart, not yourself, some of the employees just need to be happier or find a different position.

Not bad went 2 bakery got everything french bread. They slice the bread great 4 sandwichs

I am an American with a disability. I was mistreated,by an employee. In my opinion.

The selection of merchandise is the best of Any Walmart i have been in.Where they seriously fail is customer service and checkout.The checkout lines are always much too long!! This is a failure of management

This location is much smaller than 99% of the locations that Ive visited. They have a little of everything, but not nearly as many options. Overall, the staff has been super friendly and I have been greeted joyfully every time Ive visited. If not for the location size my review would be much different

WalMart has EVERYTHING! You can get your cell phone needs taken care of.. Get a pre paid bank card.. its GREAT! I LOVE WALMART!

Walmart is a great place to shop if you bring a list with you. Big selection on dog food reasonable priced.Im impressed with their ladies clothes. Quite stylish if you look for the right items.Great place overall if you keep to yourself.

Easy to find everything I needThe store are clean fresh fruits vegetables I like to shop at Walmart save a lot of money too easy parking lot good service thank you

Pretty decent Walmart its a little rocky but its good

The best walmart.

It’s a Walmart you know what you’re getting. I will say I hate that they have salespeople cruising the aisles trying to get you to sign up for companies like Spectrum and AT&T while you’re trying to shop. Should be illegal if you ask me.

Its Walmart... The people are nice, but dont really enjoy working there. So, the store isnt front and faced nor is the customer service the speediest.

Shelves empty. Place is a mess. I only needed a few things and had to compromise on a lot. Only two registers open. Be a long time before I go back there.

Clean enough but WalMart it totally going downhill. Its sad.

Only 1 (one) cashier on a Sunday afternoon and he was slow as molasses. Unbelievable!!!

Wallymart go there when I need to. This store is clean and new.

Walmart....where Facebook memes are born