Top of the line dealer with great customer service. Marcus helped me out and was great. He even went out of his way to help me drop off my old car so I could purchase the new one. Highly recommend

Credo Bizimana at Mercedes-Benz of Easton is absolutely AWESOME!! Very prompt and professional from beginning to end. Even though I live over 800 miles away, Credo and his associates made the process of purchasing my Mercedes-Benz easy. He kept me informed and updated every step of the way. He really went above and beyond to make my car-buying experience a memorable one. Best of the best!!

Marcus was awesome! Super personable and enjoyable to work with. It’s clear he’s passionate about what he does. We’ve been car hunting and were getting super burnt out from our experiences, but Marcus turned our whole search around. Would definitely recommend finding your next car here!!

CW Williams is not the typical car salesman. He’s BETTER! We had an honest conversation about my needs and expectations. He was so easy to talk to. Almost like we were family! He gave me a great education about Merceds and was so kind with his responses to me. I decided not to make a purchase that day but he treated me so well that I’m considering coming back just to work with him. It was a pleasant experience and I appreciate his professionalism. Thank you, CW!

Eric and Michael were both very helpful! This was such a great experience and I couldn’t be more excited about my purchase. I would HIGHLY recommend purchasing your vehicle from this location and I promise you will be taken care of with the highest level of professionalism.

Special thanks to Marcus for taking exceptional care of me during my visit to Mercedes Easton. He was knowledgeable, patient, transparent and showed grace under pressure to put together a deal I would be happy with. I highly recommend him.

EXCEPTIONAL CUSTOMER SERVICE!!! The team at MB of Easton has gone above and beyond to help me get the right car, at the best price and in the easiest way possible.Jessie has been my single point of contact at Easton. I found this car online from another state outside of Ohio and she has done everything to make me feel comfortable and confident to close this deal (videos and detailed pictures of the car). She was always prompt about any inquiry I had about the car or the process on how I will close this out remotely. A BIG THANK YOU Jessie.

The service I received at this particular location was nothing short of impeccable. The salesman I worked with, Credo Bizimana was superb! Credo was very knowledgeable on the vehicles at the dealership and made my shopping experience pleasant. The customer service that I received was one of a kind and I will truly value that! The environment was clean and the process went very smooth! I am very excited to be apart of the Mercedes Benz family! Thank you for such a great experience. Credo, you rock!

Joe did a tremendous job helping me with my service a few weeks ago. I brought it in for a 10k service and he noticed that I had a crack in my windshield. I was planning on going through insurance for it soon, but he offered to handle the whole thing. He called the insurance and had it replaced within a few days. Highly recommend going to see Joe Struewing!

While traveling to Ohio to move my family member back to Florida, I had the most amazing service experience from Mercedes of Easton and the Silky and Professional Sales Consultant, Credo Bizimana! I mean we are a BMW family but my Ohio family member owns a Mercedes from MB of Easton… Credo’s service has us thinking about buying 2 Mercedes for Christmas….from him in Ohio vs Florida! MB of Easton… you have a star on your hands! 😁

Best buy experience i have had in decades. Mr Marcus was very understanding, he is actually took the time to listen to my concerns, that help a lot. Excellent communication skills they kept me posted on everything from start to finish. Manager is very nice he actually took the time to come over and say talked to us asked us if we had any issues or concerns real genuine guys. Thank you guys i appreciate your hospitality

Spencer in the service department did a great job taking care of my car. He was able to work my car into their busy schedule and got it looked at ASAP. He was honest with me about what ~really~ needed to be fixed and didnt force me to approve unnecessary repairs. Thanks, Spencer!

Mercedes-Benz of Easton is the best dealership we’ve ever been to! Spencer in the service department goes above and beyond every single time we need a service call. He takes the time to follow up post service and can always fit us in when needed. We also love working with Eric in sales. Congratulations to such an amazing team! Highly recommend this place of business

Spencer Stewart has gone above all expectations regarding my last two service appointments, really exceeding what I would expect from a customer that has not had to come in for service very often. He kept me informed of the service progress, advocated for my extended coverage and generally gave me outstanding service. Damon Bower

We didnt plan to buy a car today...were just looking! Marcus Miller came out and introduced himself and it was the instant connect for me! He was personable, he worked hard without making it seem like work; it was a fun transaction--the best car-buying experience Ive ever had. Everyone, and I mean everyone--at this dealership offered assistance, spoke in passing and made us feel welcome. You will not be disappointed if you consider this location to buy a quality vehicle. Thank you Marcus, you are definitely appreciated! Thank you MB of Easton, I am proud to be a part of the MB family! You guys ROCK!!!

Service department is attentive & great especially Andy (Sprinter service) and Jessy (1st floor sales). The entire dealership is very responsive & do exceptional work. When/if you decide to “wait” the waiting area is second to none. All employees are attentive and ensure customers have a positive experience. I will not go to any other dealership in the Columbus Ohio area for service on our vehicle Trust/service/value is everything! 👍👍

Absolutely love Marcus Miller!! I had to come in for a service appointment and needed to leave for another appointment… but there were no available loaner cars, so he gave me a ride in one of the cars we’re interested in instead of having to wait for a Lyft/Uber and possibly being late. Bless his heart! He is always so helpful and consistently will go the extra mile to provide me and my family stellar service. Thank you Marcus!

Spencer is the best ever. He was the one who got my stupid rattle fixed. He’s very attentive and he is communicative. I appreciate him. He’s an asset to the company.

This was my first time taking our 4x4 Sprinter van in for service and I was extremely impressed with Mercedes-Benz of Easton. The person that greeted me was pleasant & Andy & team were pleasant to deal with & explain things to me clearly. The lounge room, snacks, & coffee/tea station were the added bonus. Thanks guys!

I definitely recommend the team at Mercedes Benz of Easton in Columbus, Ohio.Specifically, Mason Hritz in their Sales Department. He is top shelf in working with his customers, even if they live 600 miles away.Again, the whole team treated us wonderfully through the whole process.

Best service I’ve ever experienced at a dealership. They were able to schedule me in quickly. My advisor Chris cared about the repairs of my vehicle as if it were his own. He was extremely timely with response to all questions I had, as well as updates he had. The service team sent me videos of repairs in real time as they were finished. Couldn’t ask for more. Mercedes Benz of Easton is the best! Thanks again Chris :)

Our experience at Mercedes-Benz of Easton was nothing short of exceptional, and our sales associate Jessie DeAngelis made us feel like family from the moment we arrived. Her main goal was ensuring we had a positive experience, and she did whatever possible to answer our questions and make us happy. She was exactly the sales associate we needed in order to make the commitment. Buying a Mercedes was a once in a lifetime purchase for my husband and me, and Jessie made it a once in a lifetime adventure! We look forward to seeing her soon. 😊

I had a really great experience at Mercedes Benz of Easton. My sales consultant Jessie DeAngelis was awesome and answered all our questions with ease. Jessie is extremely personable and a delight to work with. She went above and beyond to make sure we were happy with our experience. I would definitely recommend Jessie if you are looking for a great car buying experience.

Marcus Miller was the best to work with! If your in need of a car deal with him directly! best experience

My experience with them being ready for me to pick up the car was very prompt. Staff was friendly and very helpful. Great experience.

Mercedes-Benz of Easton is absolute. This dealership presents itself with the highest form of integrity and honesty. Every sales representative is eager to present an experience that will 100% leave you more than satisfied. Leadership at this dealer is astounding. With great communication and nothing less than a try hard-professional attitude, my experiences have been amazing! I would suggest everyone to pursue their dream German cars here.

My wife and I are new to town, having come from California, and not knowing anyone or any place we of course have a breakdown.Thank god we were only minutes away from the dealership. Chris, the first person we met, was courteous, knowledgeable, honest and straight forward. He deliver on his word ten fold exceeding my already high expectations. As a result the car was repaired in record time, and I have made a new friend!Thank you Chris, and thanks to Germain for being in the right place at the right time. You have both earned my business!

On Christmas day in 2020, my car skid on some black ice in Columbus and hit the curb. The right front wheel absorbed all the damage from the impact, and the car was not drivable. The damage was deep, all the way to the steering shaft.I called the Mercedes Benz of Easton after the accident and got connected to Drew Weinberg. After speaking to him, per his advice I had my car towed to the shop, and my car was looked at very quickly. They sent me a video of my car explaining what needs to be replaced. And I could see this was not an easy job.Even during the holiday season, Drew took care of all my concerns in a very timely and assuring manner. Drew was very involved in the whole process, and really quick to work with my insurance. He would update me every day with the progress made, which I appreciated.As a Mercedes Benz customer, I really felt that my car was in great hands. The work they did on my car is superb. My car is again driving like a cloud, and I have to say - they did a very nice job on my car. Overall, I was impressed with Drews service, client-focused attitude, and attention to detail.You can see the photos attached of my right front wheel out of place, and of the serviced car as well.If youre looking for the Mercedes Benzs world-class experience, the Mercedes Benz of Easton is the perfect place to go. And be sure to ask for Drew Weinberg.

My husband and I popped over to Mercedes-Benz of Easton to take a test drive of a few cars we’d spotted online and let’s just say our recon mission turned into a VERY happy purchase!I blame Vaughn in sales & Chuck the business manager for the purchase as they were exceptionally accommodating, efficient, professional, entertaining, and made it feel like we were working with our friends. People make all the difference in these important decisions and Benz of Easton clearly employs the best of the best 💖Thank you Vaughn and Chuck for the laughter and your genuine kindness, working with you was a pleasure, now get outside and enjoy the sunshine, you deserve it! Cheers ✨

Recently purchased a brand new Mercedes GLE, Chris Anders helped me find the car and reserved it as it was being built. He was super helpful and very attentive to what I wanted, updated me every step. When the car arrived he called right away and made the whole process so easy and stress free, he was awesome and super understanding made sure I was taken care.Also Cody Gestrich who was the person who helped me with understanding the car teaching me the functions of the vehicle and everything I needed to know about my new car. He was so patient and kind as I was tryna learn everything with the car and the Mercedes app. I 100% recommend Chris and Cody to anyone who wants to purchase a car or even have questions, they are your guys. I really love my brand new car, they helped so much!!!!

Drew did an awesome job of keeping me updated during the whole time my car was being serviced. Just got it all washed & looking brand new!

My sales person, Eric Gray was extremely professional, courteous and true gentleman. Extremely knowledgeable and went out of his way to keep me informed throughout the entire buying process. I would definitely recommend.

Mercedes-Benz of Easton set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Mason Hritz was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Mr. Hritz’s attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!

Everyone at the Easton location is so friendly (always smiling) and helpful but Marcus went above and beyond my expectations to make me feel comfortable and make sure I was happy with my purchase. He even followed up with me several times and answered any questions I had. I highly recommend them.

I recently purchase a vehicle from this dealership from salesmen CW he was so professional and didn’t pressure me and explained everything to me it’s the best experience I”ve ever had purchasing a vehicle Love my purchase!!! Thank you so much CW!!! You were Awesome!👍🏾

Chris Anders did a wonderful job under difficult circumstances. He was honest, responsive and helpful. Thank you Chris and the team at Mercedes Benz of Easton.

A very smooth process without a lot of time wasted. Salesperson I worked with was Credo Bizimana

I wrecked my car in March 2021! Instead of taking it to the dealer (dumb on my end) I took it to a local respected garage! They had my car until the end of September to only give it back still not fixed 😭!! I called Germain and worked with Chris he was a sigh of relief without a doubt ! With in a week my car was fixed and returned to me !! I was so grateful for how quick they were able to get this resolved .

I had an amazing time purchasing my first Mercedes Benz from Marcus Miller. Everyone was very happy to see me visit the dealership and tried to assist in any way they could. I recommend this dealership and anyone you come in contact with. ; )

This is my 2nd time working with Spencer. Hes very professional, personable, quick to help, and upfront about what needed to be done. Spencer is the guy to go to.

We went into MB Easton with a pretty tight timeline since we had reduced to one car during the pandemic. Vaughn was amazing. He listened to what we were looking for and made some recommendations. We got to test drive and check out a few options and my wife fell in love with a car. That’s when Vaughn really went to work, back and forth quickly on the details until 9pm one night. The next day he had the car shined up and ready and we surprised her with exactly what she wanted. The finance dept was quick and responsive and Germain honored an agreement they had made to me a year earlier. I’m elated with our experience. Thanks Vaughn and the whole team at Mercedes-Benz of Easton!

What a beautiful dealership with such generous and assisting people! I had the pleasure of working with Marcus and am beyond impressed with his service! I recommend that anyone looking for a Mercedes go see Marcus, for not only a wonderful car but great overall experience!!!!! Thanks Marcus!

I just moved to the area, so this was my first visit to this dealer. The service department here is outstanding! I had my car towed here unexpectedly, which was a stressful situation. But Spencer took great care to communicate regularly with me about my vehicle through phone and the dealers text message system. He was polite, professional, and sensitive to my situation. Everyone I interacted with at this dealership was friendly and helpful. They really went above and beyond by taking clear photos of the damage at my request for my records.The technician sent me a video overview of my car while it was up on the lift and informed me about upcoming service needs I should plan for in the future. He was pleasant and informative, taking time to explain what he was showing me and to emphasize that the upcoming service does not need to be done for a little while and that he was just putting it on my radar for my planning.When I arrived to pick up my car, they had the paperwork ready and quickly helped me get on my way.Truly, this was the best experience Ive had at a mechanic that I can remember. They made everything easy and pleasant. As a bonus, the dealership is sparkling clean.This will be my regular service center from now on. They are honest, courteous, thorough, helpful, and all-around easy to work with.

Eric Gray was so helpful and knowledge and I was greeted by two other sales managers who stopped in to say hello and make sure I was taken care of. The facility is beautiful! And the newly remodeled service section outstanding!

We’re a Benz family, so when it was my turn to purchase my new ‘22 cla, I was nervous to get sharked into settling for options that were most convenient for the dealership. Credo Bizimana quickly changed my nervous mind by listening to my needs, criteria, and preference. He and his team worked relentlessly to find me my best options. I can be quite picky and tiresome so the fact that Credo, his managers Robert, and Michael were patient, understanding, made me feel at ease, not judged, or rushed, I simply felt like I was coming to drink tea with a friend and pick out my dream car. And it was about me. That was important.When it came down to finding THE ONE, Credo did an inCREDible job in getting all the paperwork, insurance info signed and completed during our LUNCH break. This team came together and crushed it for us. AMAZING!!Also, from before the moment you enter the building, the staff are already pulling the doors for you with big smiles. This is adds to how an experience of buying luxury is just different.The classes of cars were beautifully kept; so you knew whatever you ended of leaving with, it would be nothing short of pure class! Thank you to the team of Mercedes-Benz of Easton for my luxury experience in car buying!!Honorable mention: Credo graciously listened to my playlist during the world’s most fun test drive.Thank you!!

Drew provided impeccable service. Recall handled fast, and thru his car inspection he found a few other issues. He provided clear video of all the problems, outlined options and made solid recommendations to extend the life of my vehicle. Outstanding communication, guidance and service.

Eric Gray and the team at Mercedes-Benz of Easton are top notch. The sales process was smooth and it didn’t take all day! I highly recommend.

Marcus and Cody did a wonderful job of providing phenomenal customer service. They made the experience both enjoyable and educational. Kudos to both of those gentlemen.

This dealership has great staff and expert to work with. Since my purchase I have been really happy with the service they provided me and my family. Recently, I did not got the tile on time and due to which I was not sure how I would drive my car. We called the dealership and they immediately issued us the new extended temporary tags. Erik really helped us with the tags. In addition, he also helped us re-set our navigation system which I was not able to get it right since our purchase. It was very quick and easy! Erik’s expertise and quick help made us drive the vehicle more safely! He is the best! I must say this dealership has a a great staff who is always there to help the customer. So glad, we called and got help in no time! Thanks much!

Ive been to a few Mercedes dealerships and Mercedes-Benz of Easton is by far the best one. Andy Culver was the associate behind the great experience. He walked me through each step of the process and continuously gave me updates on my vehicles status. I cant thank Andy and Mercedes-Benz of Easton enough.

I initially was reviewing 2 models of the C300 online. Kimberly Knight contact me and gave me all the information I was looking for on these models. She also provided very useful information on current specials going on. She was very helpful, and courteous and I appreciated all her assistance with information and setting up my test drive appointment. I then worked with Chris Anders during my test drive appointment. I loved his no pressure technique and mad em very comfortable at the dealership. We looked over both of the cars I was interested in. he detailed as many of the features as he could. The negotiating went as expected but wasnt high pressure, which helped me enjoy the experience more than any other dealership I have been to. We can to a solid agreement on pricing and I ended up with an awesome C300 Mercedes. I felt the whole staff was very courteous but the 2 mentioned above went above and beyond my expectations. I am really enjoying my new car and hope to do more business there in the future.

Jessie was phenomenal. She was polite, respectful, informative without being pushy and she made a trip to the dealership a pleasant experience. She was friendly, and very helpful. Highly recommend Jessie and would go back to work with her again.

While on a cross country trip in our Leisure Travel Van, our right rear wheel speed sensor stopped working. We called ahead and spoke with Andy Culver, who after checking his parts inventory for a 2017 Sprinter, was able to give us a repair appointment 2 days later. He greeted us at the door, insured us Mercedes would pick up the bill for the warranty service and showed us to the high class waiting area. After a couple of hours, the new part was installed and we were back on the road to complete our trip. Andy provided us world class service from my initial phone call to set up the appointment, to handing back our keys to send us on our way. Thanks Andy for all you did to get us back home safely.

I started the process of looking for my GLC 43 about two months ago. I worked with Eric throughout the process and he couldn’t have made it more painless. Truly, couldn’t have been better to work with. He gave me constant updates and honestly just called to talk. Very gratifying to see someone who doesn’t just care about making a sale. Highly recommend!!!!!!!!

We dealt with Eric Gary on Ashkon Shayani car issue, he was very respectful and helped us a great deal. Thank you Eric!

Marcus was so helpful in helping my mum and I purchase a car. He was patient with was for week. It felt like we were speaking with a friend who was on our side and not a car salesman. Were glad we were able to meet him and embark on our journey to find the right car with him!

My experience here was phenomenal. I was assisted by Ron Roberts and he was so helpful and answered all my questions. I purchased the new S class and the process went smoothly. I will be recommending Ron to anyone I know interested in purchasing a Benz.

The guy Mason at the Easton Mercedes Benz is the man he help me get a new car from my E 350 to a new E 300 the he made the process so easy I will recommend this guy to anyone looking to buy a car stop by and check him out

I just purchased a GLS450 from Mercedes Benz Easton. Marcus Miller made the sale and all the paperwork flawless. Thank you so much Marcus for being so kind and knowledgeable. Will be back (but not for a while 🤗). Again thank you Bill and Suzette Crawford with Crawford Mechanical.

Love love my experience at the Easton Mercedes Benz. All the workers are very professional. Made my experience easy and fast. I was assisted by Eric then Cody helped me understand my car. The manager Robert is a very nice person and helped make my process easy. I’m definitely a Mercedes fan for life !

Kristin Robbins was the one that helped me with all my service request and she is phenomenal. She was always happy to help answer any questions I had and was quick/efficient. When I would drop my car off even if there wasn’t a loaner vehicle available she would work hard and find a way to get me one so I was never stuck without a vehicle for work. A great personality, friendly, kind, knowledgeable and one of the best at Mercedes Benz.

I found my car on cars.com and I was fortunate to deal with Mercedes-Benz of Easton. I appreciate their transparency and fair dealing. Their quality work and dealing over the phone is excellent, I dealt with Cris who was amazing and I will give them my business again. I will give them 10/10. Keep up the good work. I am thankful to the entire team. 🙌

We first started looking at Mercedes SUVs in April, and immediately chose Germain! We placed our order and just had to wait, but the staff kept us up to date every step of the way. When our SUV arrived our sales guy Eric Gray reached out and since our schedule was crazy, made the process easy. We have spoken to several staff at this dealership and honestly, they are all top notch! We are loving our new GLE 450!

Lisa Vann was a wonderful sales representative! She went above and beyond explaining lease terms, car features, and the car buying process. As a first time car buyer in the USA I was not so used to the process but everything went in the best possible way for me!Looking forward to maintaining this lease and potential future purchases with Mercedes Benz of Easton. Absolutely the best Mercedes centre in the area 👍🏽 After my purchase I spent good time celebrating in the local café around, there’s so great atmosphere!

Chris did an excellent job getting my cars taken care of and in a timely manner. He was very professional and I recommend Mercedes of Easton for anyone who appreciates quality care of their vehicles.

Cody is phenomenal, Did such a fantastic job explaining features while entertaining us as well. There is so much to know about a Mercedes now days and having Cody is such a benefit. Overall this dealer provided great service. Highly recommend

Mason Hritz over at Mercedes was such a wonderful help when I was looking for a new car. Very informative and insightful when it came to the ins and outs of the different models and he helped me find exactly what I was looking for and wanting. I highly recommend going through them, and especially through Mason, when looking for a new car. Thanks again Mason!

Cody at the Easton location was AMAZING. I had some questions about my car and the Mercedes app that a different location could not figure out and Cody was about to. He was very informative and helpful. Thank you so much Cody! Will defiantly come get for all my car needs.

Great experience at this location! They were able to send car info via email, credit app done electronically which saved a lot of time. They provide a link so you can look at a range of monthly payment options with various down payment amounts which was very helpful. Vaughn was terrific to work with and prompt in getting back to me!

What a great person to do a deal with. Thanks Eric gray and Robert debolt.

Honestly have had an amazing experience with this dealership. I cannot praise and recommend Drew enough. He truly goes above and beyond and always kept me up to date throughout my entire experience with the dealership. He helped me through various maintenance appointments and car repair issues with professionalism and an urgency that you definitely don’t see everywhere.

My sister and I came in to ask questions about a Benz she owns. Mason and Cody were very helpful! They were friendly and knowledgeable. Wonderful service thanks guys!

The service I received at this location was excellent. I was well received, the employees were extremely helpful and pleasant. Chris especially patiently explained what services will be performed, and upon my request, I was provided a quiet place to study while my car was worked on. The tech completed the job on time and their service in general was outstanding!

My husband bought me my first Mercedes yesterday. I must say, I was beyond impressed with the level of customer service.Cody G was who showed me all the functions and options in my car. He was extremely knowledgeable, easy to talk to, and happily answered any and all questions I had. He spent time showing me each and every function and feature. Unlike other dealerships I’ve encountered in the past, he never rushed and made sure I understood each function/feature (which I really appreciated). His excitement about all the features made me feel even more excited about my new car! I look forward to my next visit at your dealership and the amazing customer service that your employees give. Not only did Cody welcome me to the Mercedes family, he treated me like family. Amazing service, love my car, can’t say enough great things about my experience at your dealership!

Completely satisfied with my experience. Chris helped us through the entire process start to finish. Cody was such a help showing me all the details of my car. Thank you both!

We worked with Ron Roberts and he was very knowledgeable and helpful. He made the purchase very seamless. He delivered it home and was very patient and walked us through all the features.

Definitely 5 stars!! This center has made me feel very comfortable purchasing my new CLA 250! Marcus is a phenomenal salesman. Ask for him!! When I came in he immediately gave me a positive vibe! Unfortunately I had to bring my 4 year old daughter and she wanting to go to Starbucks sooo bad. I just said maybe another Car shopping day..Nope! Marcus literally got us Starbucks! I mean I’ll never forget that.. Long story short his customer service sold me and I brought my new baby ! I Love Mercedes! They have the best employees and customer service! Don’t forget ask for Marcus!!

Took my car to Easton for service, my rep was Spencer Stewart. Very pleasant young man to meet. He keep me up on everything about my car via text after I left. My loaner car was clean and waiting for me. The service tech sent me a video on a walk through of my car explaining the things they discovered which was AWESOME. It was 5 star service. Thank you Spencer and Mercedes-Benz.

Brought my S600 in for some minor work and Chris Wilkoski and the team were awesome! Very efficient, professional and kept me in the loop along the way. The inside waiting area was a perfect balance of lounge and privacy to get work done while I waited.

So, I purchased this awesome 2021 Mercedes E450 Cabriolet and needed a little help with all the new updated. I had the option of going back to the dealership or having someone come train/help me at my home. Cody, my specialist was so helpful. I was able to get a lot of the cars setting tailored to my driving preference. I mostly enjoyed Cody’s down to earth attitude, his ability to make things easy to understand, and a great listener. Cody was a joy to work with. Thanks again Cody and thanks to Mercedes for their continuous outstanding service of Excellence!Sincerely,A Very Happy Customer!

Initially had a slight issue with the promised deadline for my vehicle, but after speaking with Neil Gallagher, Service Manager who compassionately helped by offering me an alternative option of having Mobile Tech Services come to my home to assess, I immediately felt that on behalf of the dealership they truly want to go above and beyond for their customers.Andrew Spicer was sent out to assess my car. He is an awesome tech and highly knowledgeable. And thank you to Melissa for assisting with coordinating the process.

I have taken in my Mercedes twice for maintenance at Easton in Columbus Ohio and Kristin Robbins is the one that took care of me. She is very professional, courteous, respectful and has time to listen to your concerns about your car so she makes sure u get top of the class service. She always wears a smile and ready to attend to u. I always feel comfortable going to have my repairs done because I always know I am in good hand. Thanks for all u do Kristin Robbins.- Andy A. Columbus Ohio.

I had an outstanding experience with Vaughn Lockett and the dealership staff. They were very focused on a positive customer experience, and willing to address any questions posed. I would very much recommend Vaughn and MB of Easton. Well done team.

Marcus & Cody were awesome! Great service from beginning to end. I love my new GLE.

Spencer provided me wonderful service when my car had a recall. He supplied me with a very nice loaner while my car was being worked on and texted me updates about my car everyday!! Which was greatly appreciated as my car is my baby. I also liked that they provided me with a video walk through sent to my phone on what could use some work on my car!! All in all I always have a great experience with Mercedes of Easton.

I had a young man named Mason help me a few days ago. Knew exactly what he was talking about. Didn’t try to drive up the price. Super nice and made me feel welcome even though I don’t know a whole lot about cars. 10/10 for the whole experience.

My experience with Mercedes-Benz of Easton has been outstanding. I am new to Mercedes (former BMW X7 and Lincoln Navigator). I purchased a GLS 580. I stopped by the night before my purchase and briefly looked at the vehicle. I then went home and went online to do my diligent review. I made an online inquiry about a specific vehicle and was contacted by Sophia. She was very nice and followed my experience through out the process. She was able to connect me with Vaughn. Vaughn was outstanding to work with. It was a very friendly, no pressure visit. He was able to answer questions and help me make an informed decision about my purchase. Once I decided that the GLS was for me, the process to complete the paperwork went seamlessly. I did have prior approval for a car loan at 2.19% that I thought there was no way they could beat - but, they proved me wrong and found a better offer. After all was complete, Vaughn and I reviewed much of the tech in the vehicle. There is a huge learning curve. This is where Cody steps in and worked very hard to help my learning process. It is very obvious that Cody is very enthusiastic about his role. He went above and beyond what I would consider adequate. Together we explored the Mercedes system and he was able to provide many helpful tips. I left feeling I will have a continued resource for any future questions. Every time I entered the show room floor, people acknowledged my presence and made sure I was directed in the right direction. Overall, I had a great first experience. I feel confident that the staff at Mercedes-Benz of Easton were genuinely there to help and make the experience all that much better and for that - I THANK YOU!!

Just wanted to share a great experience I had with the folks at Mercedes Benz of Easton and, in particular, my service writer, Chris Wilkoski. My wife and I had traveled to the Columbus area from our home in the DC area the day before. When we arrived we noticed a loud screeching noise coming from one of my wheels. Next day I visited MB Easton hoping to have someone look at the car. Even though they were booked solid, Chris understood my predicament and was able to squeeze our car in for service. The service team addressed problem quickly and capably and got us on our way. Many thanks to Chris and the Mercedes-Benz Easton team for a great service experience. Bob Woodard, Potomac, MD

Thank you Eric and Ryan for making our car buying experience a pleasant one! You both followed through with everything you promised and are both very knowledgeable about the cars you sell. We drove 3 hours one way to make this purchase so trust was very important to us. Thank you both for a job well done!! We definitely recommend this dealership when buying a car. Be sure to see Eric as your salesman!

I’m so happy I came to visit this dealership. Marcus Miller was so wonderful to work with. He provided me with excellent service and I could not be more excited to drive away with my new vehicle.

Decided to come here instead of the Dublin location and this Mercedes did not disappoint. The service here is amazing. We came on Saturday an hour before closing due to our busy schedule and everyone here was so nice. We ended up getting a Glc43 and are very happy with the purchase! I would definitely recommend people to come to the easton location and ask for Vishal Kumar for help he was very patient and friendly 👍👍

I just purchased my first Mercedes and Michael and his team went above and beyond exceeding my expectations!Michael, Kumar and Cody….THANK YOU for you exceptional customer service!

Jack Mitrey in Sprinter sales is nothing short of amazing to work with. I purchased my first sprinter from him, and he is the only person I trust to purchase my next one from. I am out of state and I still insist on working with him, exclusively! Its not easy to find a car salesman you trust, and he is simply lightyears above any other salespeople I have worked with. Highly recommend!

Marcus was very simple to work with. He was funny and engaging. He assisted me with my first new Mercedes Benz. Im so happy I chose this dealership

HelloI few days ago, I took my vehicle in for a scheduled service. I have been going to the dealership for a few years and I didn’t expect anything different, especially from Drew, service consultant. This visit was very different!! I didn’t expect to be without my vehicle for 5 days 😳. Based on expectations, I didn’t reserve a loaner car. Day 2 came about and at the end of the day, Drew called asking could he keep the car for another day. I asked reasonable questions, like why am I receiving a call, after hours of knowing my vehicle would not be serviced within a 48 hour timeframe. Drew failed to answer the questions because he didn’t have a good answer. The true dilemma at the time was I didn’t have a vehicle for the weekend. The phone call between Drew and I had ended. Drew for the first time has failed to deliver excellent service. Things were not going typically well for the service department who was short of staffing for the day. Drew called me back within 5 minutes with a solution for a loaner for the weekend!! I’m not sure how he did it, but I arrived early the following morning and he was true to his word where I had a vehicle until my car was ready for pickup.GREAT JOB DREW!!

I had to take my GLE in for service with a busy schedule at there service center. Chris Wilkoski worked me in. I love the ability to text directly versus going through a phone tree. He was very responsive and had great communication. Great experience. Thanks Chris!

The experience at Mercedes-Benz of Easton was smooth and elegant. Exceptional customer service from Chris Anders; from greeting us at the door, asking the right questions, and getting us into our perfect vehicle.The experience was effortless on our part. The staff at Mercedes-Benz of Easton took care of every detail. It was a true pleasure doing business with the phenomenal team. We look forward to working with Chris and his team in the future.

Drew was absolutely amazing throughout our car buying experience. I absolutely love my Mercedes and I have Drew to thank for making our purchase so much fun !!! * I would Highly Recommend Mercedes of Easton and be sure to ask for Drew!

Marcus Miller was amazing! Made me feel extremely comfortable with my sale. I would recommend him to anyone. Thank you Marcus.Andy in the service department was great!! He went above and beyond to service my car! I am definitely smiling, Andy took great care of me and my car! Thanks Andy!Ashley

Ask for Credo Bizimana, he’s the best! Amazing service, smooth transaction, and very helpful. Thanks to Credo, Chuck, and the entire team at Mercedes-Benz of Easton.