Look up, look down, look all around... So much to see! The women were helpful + fun! We thought we were going to leave without our dining fixture BUT there it was...above my head! Love it, bought it (on sale!). Thanks to all. See you soon.
The Lite House has quality lights for everyones budget. All of the lights and ceiling fans in our new home came from the Lite House. We worked with sales associate Dawn. She was very patient, knowledgeable and kind to us. She understands that lights and fans are a big part of building a new home. Please ask for Dawn when visiting the Lite House.
The lady appeared to know the products well and was very gracious in sharing her knowledge and assistance
Great service, Tracie was excellent, she helped me choose lighting for our new home and the lighting turned out awesome. There were a couple of lights I chose, then had doubts and questioned my selection, she assured me they would look great and they do.
Pretty light fixtures. Nice people.
Great customer service! We built a house and our builder sent us here to choose all of our light fixtures. Patti Rabon helped us and was SO friendly. She took her time going through the whole store with us. We never felt rushed or pressured. When our house was done, we had one light that wouldnt work in our space and Patti was nice enough to refund us for that item. We are thrilled with everything we chose and all of the lights look beautiful in our home!
Very helpful staff.
Great selection, very knowledgeable.
The Lite House has, by far, the best selection of lighting Ive visited thus far.
The hospitality is wonderful and it was a blessing being helped by awesome people. Highly recommend the Lite House. Thank you very much Tracie for your expertise experience.
Miss them on Two Notch Rd. The most knowledgeable staff. I go there and purchase the lightbulbs for my entire house from can lights to fluorescent garage fixtures.
Found an awesome vanity light. Cecilia was very helpful.
Dawn was attentive and helpful from the time I stepped in until I left. She was also very knowledgeable of the products. She knew her stuff. Thanks!
If you are in the market for lighting, I cant recommend The Lite House enough. Cecilia helped my wife and I find the perfect upgrades to our den, breakfast area, and dining room. We changed our minds many times including an exchange at the last minute. She showed a lot of patience and professionalism throughout!! Thanks Cecilia for everything! Brian and Jill
I understand these are hard times with Covid however, after shopping in other lighting companies without issue, But we decided to go to The Lite house for all our lighting fixtures for our new home being built in Ascot.. not a small home. My husband is recovering from 9/11 related throat cancer and the radiation destroyed his throat all the way up to his sinuses, which he’s had surgery for without success. He has a hard time breathing on a good day and wearing a mask is out of the question for him.We explained this to two of the nice women that originally helped us and then a man came to the desk and told my husband if he doesn’t wear a mask we have to leave. My husband explained he had a medical condition and the man told us it didn’t matter and we needed to leave.If I came in wearing a mask, we were OBVIOUSLY not trying to be defiant!
Nice little place, the sales crew jump right on you though, definitely put on the pressure to buy, prices vary most items are marked down 40 to 50% of original price on tag I suppose this is for show, clearance items are about 30% of original price and seem more realistic in price. The website states below internet pricing.. This is not the case but you can see the product here before you buy it. We ended up ordering a chandelier online that matches the one in store and saved 240$ .
I called the Litehouse about replacing a glass globe on a fixture and Cecilia checked on the part and had it ordered for me withing minutes! Customer service has been excellent! A lot of our electrical customers use the Litehouse as well and I have only heard great feedback.
Excellent customer service. We were helped today by Emily and her product knowledge was impressive. She did a great job explaining different features and answering our questions. Purchased a ceiling fan for an office and a large light for our dining room. Very satisfied and plan to return as we replace additional fixtures.
Have always loved getting my lighting fixtures from here. Great prices and great customer service!
Emily is my go-to person for all of my lighting needs. She is knowledgeable, efficient & very nice to work with. Great selection & good prices for the excellent quality.
Excellent selection and service.
Love JJ! He is very knowledgeable and helpful. I thought the prices might be high as they are specialists, which I prefer, but I found lower prices than elsewhere. Great combination of knowledge and price. Cant beat it!
Friendly, helpful staff. Great selection of lighting.
They are very customer oriented and not pushy!
Nice stuff. Polite stuff. Gotta you I believe is there catch phrase.
They couldnt help me, they got a little cranky about my continued questions, i wont go back. It doesnt have to be a miserable experience.
Great selection and service!
Great customer service!!
Great place for quality lamps and lighting at reasonable prices
Really nice lots of lighting choices employees are friendly.
Been.a great place for many years my mom shopped here when I was a kid so now so do i
Absolute worst customer service, i had to call twice on my order and each time whoever answers the phone is so rude and short. And all the lights are way overpriced.JJ Mackey, it was the location on Bush River Road
Great selection - everyone there knows their products!!!!
They were absolutely rude, useless at offering options, and racist
Smart solution app
Very nice people
Staff was friendly and helpful.
Huge selection. .staff knows lighting!
One of the biggest selections ive seen
Tracie is the best!