I have used Spring Hill H&C for various services over the past several years.Consistently professional and reliable service. Payton was the technician on my most recent call and I could not have been more pleased. He was knowledgeable, helpful and very thorough.
Great company in my opinion. Honest, dependable and I appreciate their honesty. I used them numerous times and have never felt as i have been raked over the coals.
The technician, Payton, was able to come on Sunday and arrived on time. They were courteous and professional. Quickly and efficiently diagnosed the issue, explained the problem, and discussed the resolution. Took the stress out of having the a/c stop in the middle of July and gave me a fair price to boot! Would recommend to anyone in the area!
The two gentlemen that came out and repaired our unit were terrific. I believe their names were Stephen and Taylor. They were on time, very professional, answered all my questions and were able to get our unit fully repaired and cooling the house in no time. I cant recommend them highly enough!
Air went out and 90 degrees in house. Called Spring Hill Heating and cooling they went out of their way to make sure the air was fixed before they left me even driving to Nashville to pick up the part. Gave me no hassles with warranty. They are the best and would recommend them every time. They have been my go to for HVAC for 8 years now and never disappoint.
Spring Hill Heating and Cooling replaced two old units with new American Standard models. Both units were installed in less than a day working through 95 degree temperature. The three installation personnel were very responsive and professional.
89 in the house and of course my elderly parents came to visit. They were prompt and had to bypass the board. Got the house cooled down and had a nice visit. Very, very grateful.
Quick response they are always on time ..no pushy salesman. Good explanation of problems. Professional and courteous. They always wear shoe coverings.
Payton was very knowledgeable and fixed the problem quickly. The charge was reasonable and I will use this company again. Very pleased, Jon Fellner
Its simple. They are customer oriented, they do what they say and the semi annual inspections are apparently thorough as they were here inspecting inside and out for about an hour. They also cleaned the outside unit. The tech was polite. What more could you ask for.
Taylor was very personal and professional. A wonderful ambassador for your company. He took his time. Was very thorough And answered all my questions.
The service was honest. They respond very quick to after hours calls. The tech was very professional and helpful.
Spring Hill Heating and Cooling did my 6 month tune up and as always this customer is beyond happy. Made sure that everything is in working order and that we did not have any questions or concerns. I would highly recommend them for any tune up or heating/cooling job needed.
Service was really good. Though the packages for deep cleaning of the unit are pretty expensive they offered affordable services that also help keep maintenance on your unit. Definitely recommend for annual check-ups.
4.5 isnt an option so 4 it is. They were able to fit me in on the same day I called. I called around noon and told them my heat was out and explained what was happening. They said theyd be there between 2pm and 6pm. I got a call around 1pm to confirm they could show up early. They were there by 1:30pm and done by 2pm. My only reason for not a full 5 stars is that there was a $75 service call fee, and then another $135 to do the repair (fuse replacement). In my past experiences with other places, if you hire them to actually do the repair instead of just diagnosing the problem, they waive the service call fee. To be clear, they did not say this was the case for them, I just assumed it would be. They were very respectful, answered all my questions, and were able to take payment over the phone. That was helpful to me because my renter was at the house, but I was not.
Extremely efficient and found the problem with our AC within minutes. Our upstairs went from 85 to 70 degrees in less than 30 minutes after the tech arrived. We would definitely recommend
Our Tech was knowledgeable and honest. He told us what we needed and prepared us for future needs. I was pleased with the service provided.
They are working hard to get my air up in this heat and have gone out of their way to help keep us comfortable. The techs have been so professional and extremely kind.
Tyler and Jacob did a fantastic job of installing my new electric water heater. Spring Hill Heating & Cooling is the best!!
Great service and excellent work! Highly recommend this company
We had some major problems with our AC not working. Thanks to Springhill Heating and Cooling those burdens are gone. All of their employees that we have dealt with, are nice and good, at what they do.
All of my experiences have been positive. They do a great job from start to finish.
Spring Hill heating & air comes out the time they tell you. No waiting all day. Matthew came out today & did an inspection & tune up. Great service
I hear excellent things.
Mathew did a great job. Very polite, attentive to detail and completed the work as expected. Worked through a few obstacles that were not expected with new parts for the unit. Thank you for having him so the work. Would be great to have Mathew do all of our service and repair woek.
I’ve used Spring Hill Heating and Cooling’s services for many years now. My usual technician, Matthew is super great... friendly, professional and especially knowledgeable. I just purchased a new central unit and am counting on years of good service from the unit as well as the maintenance crew. I would definitely recommend Kevin and his company and here’s a 5+ star rating for you, Matthew.
Off hours call, very fast response and repair on a very hot day.
I was having heating issues on very cold day and received same day service. The office and technician provided excellent communication. The repair fast and economical. Highly recommended!
Matthew worked quickly to find the problem with our heating unit and came back a couple of hours later with the part needed.Got the job done the same day! Friendly and polite. Highly recommend
Quick, friendly. Got the job done. Matthew was great.
Chase was extremely thorough today. He was conscientious about the not bringing mud in, and took extra time to clean and inspect everything.
Great service. Very professional. Will definitely keep using them in the future
Have not had any problems with SH/heating & cooling. Always very professional, friendly. Shout out to the office lady, she’s very nice as well. As long as I live in this area in which they serve, they will be my go to for AC/Heating probs.
Very pleased with Spring Hill Heating and Cooling. They were so responsive to my issue with my hot water tank going out completely. Taylor came over in the morning to diagnose and it was determined it was not repairable due to the age and the leaking. Taylor made a point to get me into the schedule and came with Matt in the afternoon to replace it. They did a remarkable job and I am very pleased. I will definitely be using them again for any future needs. GREAT GREAT Work!!
Mathew was open to questions about each unit and gave me a thorough understanding of each unit & the work being performed. Provided purchase options vs repair. No pressure sales but clear as to benifits of replacement.
Matthew Karban was very knowledgeable, personable & professional. I would recommend him to neighbors and friends.
Mathew was professional and very knowledgeable. Found the problem quickly and corrected it as quick.
I have used Spring Hill Heating and cooling twice now. Both times have been a great experience. My heat was completely out and they were able to come out the same day. The tech was very transparent and resolved the issue quickly.
Professional, respectful and always makes things right. They came in for one problem, ended up being a few problems and double checked their work until all problems were fixed. They didn’t hurry through their work or stick me with a high bill. I HIGHLY recommend Spring Hill Heating and Cooling to anyone. I wouldn’t change companies if you paid me!
Very professional, friendly, knowledgeable, trustworthy. Great service, dependable and affordable. I love supporting local companies, and Spring Hill Heating & Cooling have always been above and beyond in all ways.
They did a wonderful job installing our new HVAC system. I highly recommend their services.
Always great service, on time, and they take care to keep your property clean
My heat went out and a tech came out at 5 pm on a Friday evening and worked in dark for 2 hrs to get me up and running. Charge was incredibly reasonable and the nicest young man had to go to his date late. A++
Our Technician was quick and efficient. My wife very much appreciated his use of shoe coverings. I appreciate your email and telephone reminders. I also appreciate the preventive measures on the collector drain. Good job!
PROOOO- Fessional! Assessed all correctly. Assisted with my warranty work, helped explain safety measures and completed the task timely and safely. CLEAN work... thanks!
Service performed was great, very thorough for our mini split units. The guys were professional. Definitely would recommend them.
Amazing customer service and the technician were friendly and knowledgeable! We would absolutely recommend Spring Hill Heating and Cooling 100%!
Great company to work with. Honest.
Technician was very knowlegible, and an excellent diagnostitian.
Matthew Karban is awesome. He is very professional and knowledgeable.
Payton did a great job in replacing the compressor. Would be happy to have him back to work for us again!
Excellent service, great and knowledgable people. I will definitely continue to use their services.
We had Spring Hill Heating and Cooling install our heating and air conditioning system. They were reasonably priced and completed quality work. The guys on the install team were friendly and professional and made a point to communicate with us throughout the install. Kevin, Tyler, and team were great to work with. Happy to recommend Spring Hill Heating and Cooling!
Matthew on time, polite and went over things with me.
I have a semi-annual checkup for HVAC System with Spring Hill plumbing. Tech arrived within the allotted time. Got right to work. Was professional and polite.Excellent service. I would not use a anyone else! Highly recommend.
Matthew was great! He explained our problem, offered options, and got us taken care of as quickly as possible. We will keep Spring Hill Heating and Cooling on our list!
Thank you, he did a good job, and he check everything, I am satisfied, and will use him in the future
Overall, everything went great installing our new air conditioning and heating unit. Everyone was very nice and friendly! Answered any questions we had and finished the job in one day. Got an interest free loan!!!😊
Awesome service!! Fixed my unit and replaced the bad breaker in my panel box!
Always do a great job and really respectful. They are a pleasure to do business with.
Great job from a very professional team! All the boys were awesome! And Matthew Karban got it all going! Thanks yall!! :)
Awesome company, great employees, great product. I highly recommend!
The young man was courtious and pleasant to talk with. Appeared to know his business did a good and complete job. I will continue to use your company and would recommend you to anyone.
Much better than earlier service from Spring Hill. Charges were a bit high, but hoping this will have unit running well for long time
Matthew was great to work with, on time, professional and did the job right.
January 29th update based on response from the owner. I called your company on the morning of the 28th prior to writing this review.I spoke to your Office Manger. She offered no suggestions other than asking her Manager if he would lower the price by $5,000. I told her no because I wasnt interested in being a customer of a company that can magically lower the price of their products and services by over 50%.That obviously implies that your factors that influence your pricing are quite variable. Im having the same product installed at my home Monday, February 1st, by a local Williamson county HVAC company.The 2 other companies that I received bids from were within $200 of each other and both were over $5,000 less than your bid. I would suggest that you compare your prices to your competitors and seek to understand why you believe your company is entitled to such a hefty markup. I believe that your customers deserve to receive fair pricing for the exact same product that your competitors are selling at a significantly lower price.Yesterday, January 27th, a technician from Spring Hill Heating and Cooling came out to my house because my heater wasnt working. They checked the system and advised me that major repairs would be needed that amounted to more than $2,000. Since the system is over 10 years old, I asked for a quote to replace it. The quote sounded high based on my prior experience with replacing HVAC units. I have now received quotes from 2 other Williamson county HVAC companies for the same product and installation. Both quotes are $5,000 (50%) cheaper than Spring Hill Heating and Cooling. Obviously, I wont be using them to do this work and wont be calling them in the future. I would advise you to shop around based on my experience.
Quick, efficient and professional. Glad I went with these folks.
This business has always been responsive and efficient!
The technician that came out and serviced our unit was very friendly and efficient in his work.
I really appreciate the service I get from Spring Hill Heating and Cooling.
Great job knowing. You can depend on company that delivers great service
Great customer service, fast response time.
Excellent very pleasant and polite.
Efficient and on time. Nice guys and the air in my house feels so clean!!
Person that came out was generally personable and respectful but was a little pushy when it came to suggesting extra service and didn’t explain what was actually done in the “tune up”
The best decision ever to go with this company 7 yrs ago- exceptional service!!
Tyler S. was polite and thorough. Thank you! Great service as always.
Great service as always. Highly Recommended
They arrived earlier than expected. I was kept informed throughput the process. The technician was courteous and knowledgeable. The rate was fair. This is the second time they did a great job for me. They have earned a long term customer.
Matthew Karban handled our repair. He was polite, professional, and was prompt on his arrival. He solved our problem and did the work required. He wore a mask and observed social distancing. He wore foot coverings and left the work area clean.I would highly recommend your company for HVAC needs, and Mr. Karban.Roger Trover
I was extremely pleased with the service from Spring Hill Heating & Cooling! The technicians were so nice & friendly. They fixed my AC fast, and the price was better than expected. I’ll definitely use them again if needed. Highly recommend! Thank you!
Prompt service, professional staff, and exceptional quality work! I most strongly recommend Spring Hill Heating and Cooling for anyone needing HVAC work! We had vast temperature differences in our house due to an addition that was built on by the previous owners and the existing HVAC ductwork used. We had our ductwork replaced and redesigned and have already noticed a marked difference in uniform temperatures throughout the house! I would not hesitate to call or recommend them to anyone for HVAC work!
Jacob was very helpful and Professional fixing our furnace. They are highly recommended by me.
Very Professional Service
Professional and polite. And showed up on time at at the beginning of the appointment time block.
Outstanding service and communication! Matthew called to advise his arrival time. Performed diagnosis and explained the problems with my unit. The result was installation of a new system by the end of the day despite the guys getting some rain showers. Couldnt ask for better service. Highly recommend Spring Hill Heating & Cooling on price and service.
Thanks to the two guys that fixed my unit. Very professional Matthew in your diagnostics and quick turn around. Thanks Tyler for getting blower motor out in fast. Spring Hill heating and cooling guys are the best. Sheri
HVAC tech Jacob arrived on time and proved himself to be very professional, courteous and informative.Jacob performed a diagnosis, prepared an estimate and completed the repair.From the initial call to the final repair Spring Hill HVAC proved themselves to be class act company.B J Dorrien
The technician was very professional and friendly. He did a great job.
Emma took my call, moved the earth to respond to our need of an AC that wasn’t cooling. Same day service. Taylor did the service call. Complete honesty and transparency about our issue. Great pricing. Couldn’t be happier with the integrity from this company!
Matthew, as well as all of the employees at Spring Hill Heating and Cooling are always professional and courteous. We have our unit maintained in the Spring and Fall, they remind us when it is time and work with our schedule to ensure it is convenient for us. They are detailed and validate the service they provide is to our standards. We love to have Matthew, he is very personable and respectful. Our experience is, and always has been, very positive.
Quick and professional.
Install techs, Colton and Jacob, were excellent. Very professional and worked well as a team. Went to work promptly and installation completed in under 4 hours. Cleaned up after the job and left Area just as they found it. Highly recommend company and these two techs.
No one likes having an issue with heating or cooling. But, Spring Hill Heating and Cooling were extremely professional and receptive when I called for service. There was no delay on sending a technician. When he arrived, he placed a mat our door and covered his shoes before entering. He was very friendly and knowledgeable. I would highly recommend.
It is refreshing to do business with customer-friendly people. I have found Spring Hill Heating and Cooling to be consistently customer-focused, professional, courteous and thorough. Our technician was Matthew. We received a call prior to his arrival. He was very meticulous and detailed in inspecting both our units. He took time to review his service and conclusions. I highly recommend Spring Hill Heating and Cooling.
Wow, the service here is the best I have EVER experienced with an A/C repair company. They arrived within 40 minutes of original service call, in the afternoon! Then, the next day, my air was fixed by noon! Great company and super grateful to have them! Thank you so much Spring Hill Heating and Air!
Got an appointment quick and easy spoke with Becky on the phone. Shes great. Matthew came to my home to tune up my old unit. He was very friendly and knowledgeable without being pushy about anything. Before service he explained what he was going to do. Then after the service he explained what he did, what he found and emailed me a report with pictures. I love the carpet at the door and the shoe covers to make sure they dont dirty up your house! Great service!
Very professional, they came out early and worked through the cold weather to get us fixed! Thanks!
You won’t find better customer service anywhere. We had a little problem with our new HVAC that Spring Hill Heating and Cooling installed but they were quick to help us address the issue and went above and beyond the call of duty to make things right for us. They have proven to me they back their products and value customer satisfaction. I highly recommend this company.
Matt was professional and knowledgeable. As usual, job well done. Great Company and great team members.Jeff R.