Initially I had the best experience purchasing my vehicle. Robert was great and I had no issues up until making the final payment. The young lady who answers the phone, she claim she’s the manager lied about my title being mailed out by the DMV about three months after final payment. Checked with her a few weeks from that and she claimed she mailed it, however it must have gotten lost in the mail. Note none of their note payment statement never ever got lost in the mail. My address didn’t change. I called her back but her story was never consistent. She finally told me to come pick up a lien release form so they could reprint the title…how are they do to that if it wasn’t release to begin with. What is the purpose of she giving me a lien release form if I only required a reprint. It made absolutely no sense. I called the DMV only to be told they had not received any lien release from the dealership so there was no way one could have been issued in the first place. On my way to the dealership I called her explaining my conversation with the DMV but this girl claimed the DMV is lying as she herself printed out the title…like are you the DMV? Long story short I told her she was lying and I wanted to speak to someone senior because by now I was annoyed. She had the audacity that I can only go through her to get it so if I wanted it I could come get it or not. She hung up the phone. This is very poor customer service and I am appalled that someone who requires customers to eat could be so dishonest and rude. Her behavior has made me question doing any business with this place moving forward. Why lie about the something like that? To what end. I am totally confused as to the motives.
Very nice people and good business
Never buy a car from them horrible customer service, They will take your money and sell you a pice a junk won’t fix nothing even after u purchase a warranty.. The owner knows nothing about cars... I don’t recommend anyone to go here...
This operation relied upon spurious information in order to deprive an 81 year old lady of the vehicle she was purchasing.Like thieves in the night they wrongfully repossed such a vehicle.Let us all bring light to this situation to ensure that this egregious action never occurs again.Let us proceed with a heightened and spirited social media campaign !
Got my car in Apr 2015 from Mark. He was very professional and knowledgeable. He worked with me to get a good price for my car. Great company!
Great place!!! They had a great selection to choose from. I did a trade in and they offered me a great deal with affordable payments.
They will really work with you! I highly recommend Capital City Auto!
This is a great place to buy a car, they have luxury cars with low miles at affordable prices. With all of Chris hard work I was able to get the car I always wanted.Thanks.....CaptialAutoSports
In and out very friendly
Friendly service however, one sales person lacked knowledge of many of the vehicle options and needs I desired to know before I purchases such as engine size and the fact that the brakes were stuck, tire flat therefore, I was unable to test drive. Also refused to pop the hood so I could ID the engine.
Good buying experience
Terrible place sold me a bad car
Great people
Owner racist and disrespectful towards women
Mark is awesome
Fantastic place to purchase a vehicle!!!! 5 stars!!!!!!!