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McDaniels Subaru of Columbia
490 Killian Rd #2, Columbia, SC 29203, United States
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McDaniels Subaru of Columbia
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Pe
Review №1

Overall experiences at McDaniels Subaru have been favorable. When booking my service appointment I specifically delayed date to assure they would reserve a loaner car. In spite of that clear discussion with the scheduler 2 weeks earlier. There was no loaner car available when I arrived, and I was told they had no record of my request. My appointment was at 08:00. I did not leave the shop until after 17:00. Like Dopey the Dwarf said when he was misidentified Im not Happy.

Da
Review №2

I brought a really nice used vehicle from here, the team was excellent in sales, however I noticed the tires were different brands and requested new ones before I purchased. Three days later the salesman picked my car from my job to have the tires replace(great) hands were tied up, Thanks to the salesman Abel for reaching back out, to see if things were better. Thanks to Angel for the finance manager for job well done, thanks to William Holmes for making sure things were going good.

It
Review №3

One of the honest dealers out here in Columbia. So many dealers have gimmicks or will not price things fairly. This place is great and no games needed. Just an easy buying experience. Thank you!

Ha
Review №4

Just finished purchasing a vehicle from McDaniels Subaru. Everyone that I worked with was very professional, very personable and they made the entire process easy. Buying a vehicle is generally not a fun process but everyone was great to work with and I left with a smile on my face. James (sales) Mike (manager) and Angel (finance) all went above and beyond to make it a really great experience and took care of everything. I cant say enough good things about the folks I worked with other than to say that I would highly recommend using them for any of your new/used car needs.

Ro
Review №5

Angel was superb and helped my family get the perfect Ascent for us! He was patient and understanding. This is our second purchase with McDaniels, and we will definitely come back! My vehicle had the wrong floor mats in it and Angelhelped make sure they were replaced with no fuss. We really appreciate how easy he made everything.

De
Review №6

Treated like a Queen when I was buying my Subaru but the service department has always been a disappointment. I love my Subaru but if I ever buy another one I’ll use an out of town dealer.

Br
Review №7

Absolutely top-notch experience! From the moment I reached out to this dealership, I received nothing but the best customer service. I cant say enough positive things about my salesperson Angel. He was so knowledgeable, professional, and kind. Angel made this experience hassle-free, fast, and actually pretty fun. He had most of the work done before I even stepped into the dealership. Speaking of the dealership, it was very clean and everyone was very personable. Highly recommend!

Br
Review №8

Awesome experience and our sales person Angel was very helpful, responsive, and knowledgeable. I would recommend anyone looking for a vehicle, give Angel a call. We started the process online because our son is located out of state. Angel reached out to us right away and stayed with us until he personally delivered the vehicle to our son. Angel volunteered to drive the vehicle and drop it off and did so after a very long day. That is above and beyond service. One of the best experiences we’ve had buying a vehicle. Thank you!

Wa
Review №9

Fantastic service. Didnt know how to handle updates and had issues reprogramming power windows. Took care of everything and worked me in even though the next appointment wasnt until late August. Got the car back washed and vacuumed. Definitely recommend this dealership.

El
Review №10

I had a wonderful car buying experience at McDaniels. Danrick did a great job as my salesperson and helped make the entire process simple and straightforward. They helped me get the color and trim level I wanted too!

Vi
Review №11

My experience with McDaniels Subaru was great. Abel Aguilar was very patient with me and made sure I was informed and comfortable with each step of the process. In the end, I felt I got exactly what I was looking for, without feeling pressured in any way. Thanks for all the help!

ke
Review №12

If you need a new vehicle, Subaru or used, go see Dennis and Ray! These guys are fantastic just like the rest of the McDaniels Subaru team. I guarantee you’ll enjoy your purchase as well as your time spent with these wonderful people.

Mi
Review №13

Ms. Jaime was very helpful and a Pleasure to talk to, she let me know that if I needed help just let her know very Professional!!

Mi
Review №14

Not pleased with the service department. Purchased a used Ascent in December and was told several times the first oil change was free by several people. The tag on the windshield said to bring it in for a complimentary first oil change as well.I was informed several times that I did not need to make a reservation for a simple oil change but when I went in on Monday they did not have room for my vehicle.My wife came in today for an oil change and they charged her $62 for an oil change that eas supposed to be free and that told her it was for new vehicles only.I can’t believe I almost purchased two vehicles from this dealership. I’ll never be back. I am fuming.

Av
Review №15

Yesterday, I had an very satisfying experience with McDaniels Subaru and it was primarily thanks to the excellent service of one of their newest sales representatives Angel. I had to trade in my car for something that could tow a trailer, and Angel knew exactly what we needed and helped us find a great deal on a 2017 Colorado. The process was easy and they worked with me to come up with agreeable terms for both parties. Would highly recommend and will be purchasing from them in the future. If you go to McDaniels Subaru, be sure to ask for Angel as your sales representative to find the best deal.

Sa
Review №16

We just bought our second Subaru from McDaniels, and once again the experience was quick and PAINLESS. I hate the whole car buying process, but Abel (who we asked for by name this second time around) and the Finance Manager (sorry, fella, I forgot your name) turned this into an efficient and satisfying morning. I cannot say enough positive things about these guys. They are awesome!!! And Abel? When we need another vehicle, were coming back to you!!!! Thank you McDaniels Subaru!

Ru
Review №17

McDaniels has been a pleasure to work with. Ive made use of service and sales. Each has been great. Service has always come out to greet me when I arrive with my car. They are polite and informative. Thanks, Darrel! The waiting room is very comfortable with plenty of snacks and drinks available.I just bought my 3rd Subaru, a Crosstrek Sport. James Graham was very polite and helpful in the purchase of my car. He found just what I wanted by checking the lot for vehicles that had not been put into inventory yet.I feel like I will have a lifetime relationship with this dealership.My follow up Love Encore visit with Allison was great. She was prompt, courteous, knowledgeable and a pleasure to talk to.

An
Review №18

Went for an oil change. The service was AWESOME! Glad we chose to be a part of the Subaru family.

PA
Review №19

Finished our repair in record time!!! Great atmosphere and staff was 2nd to none thanks for a great experience.

Mi
Review №20

I worked with Abel and he made the whole experience a breeze, he was able to find the exact car I wanted, got it to the dealership within 2-3 days and had no issues with the car or him at all. Would definitely recommend him to friends and family and would encourage anyone thinking of looking for a subaru to find Abel because hell do whatever you need to make you feel comfortable throughout the process

wi
Review №21

Bought a car from Mcdaniels Subaru a couple months back and by far one of the best Buying experiences I have ever had! Iv bought many cars in my life time but my salesman Abel went above and beyond! the courtesy and professionalism of this place is unmatched! I recommend Mcdaniels Subaru if you are in the market!

Re
Review №22

Angel was AMAZING helping us get into a new Subaru. 10/10 Definitely would recommend buying from him.

Na
Review №23

Worst service department ever. No one knows how to pick up a phone and return a phone call. No one knows how to call to let you know that your car is going to take longer than expected. No one knows anything about Subarus. I recommend nobody buy a car from Deb McDaniels Subaru. It is the worst

ja
Review №24

Great people. i went in just looking for a used forester and left with a 2021 for almost the same price and they even found the color and package i wanted in les than a day

Du
Review №25

Awesome customer service. Helpful people. Lounge is pretty good!

Da
Review №26

Very friendly staff. Very reasonable prices. James and the owner both made our transaction very easy. My daughter loves her new car. Would shop there again.

Ka
Review №27

My husband and I had a wonderful experience at McDaniel Subaru. Our salesperson was Angel. Angel is knowledgeable about cars, honest as they come, and genuinely friendly. He made the whole process so easy for us. Angel is a shining star!

Gi
Review №28

GREAT experience today. So happy Dennis made our car buying process so easy and stress free. Very refreshing to have a dealership deliver on their service and pricing without a fight the least stressful purchase weve made yet! Plus we love our Ascent!

Ja
Review №29

We had a great experience with McDaniel’s Subaru. Angel, our salesman, was very responsive and helpful throughout the process.

La
Review №30

Very professional staff - from beginning to end. Dan, my sales guy was very knowledgeable, friendly and professional - and made this a very easy and relaxed visit, test drive and eventual purchase. No slick sales gimmicks, and no sales pressure(s) - As much as I hate any car buying experience, they made this an overall pleasant car buying experience.

Al
Review №31

We had a great experience at McDaniels Subaru working with Dennis G. We were able to work out a deal on a very negative trade in that fit both parties. Would highly recommend this dealership! Thanks for taking care of my family!

Se
Review №32

Angel Mestey did an awesome job getting me into a 2021 Subaru Outback Limited!!! Angel was very kind and patient when it came to drawing up a great deal on my NEW vehicle. The entire dealership worked with me to provide me with excellent service!!!😊😊😊

Ви
Review №33

This location has great customer service! When traveling through the area, an emergency repair was urgently needed. They got the car in right away, even though we didnt have an appointment (I do recommend making appointments), and service was performed without delay. The entire facility (including the restroom) was so clean; I was shocked to learn that dogs are allowed in the waiting area as well! The price was very reasonable and then the staff, without being asked, gave an additional discount on labour costs just to be helpful. Their follow-up has been great as well. I highly recommend them to anyone in the area.

Al
Review №34

Great dealership I have Had the pleasure of buying a car from, always answered my questions with a straight answer and didnt give me the run around. Bought a 2021 forrester sport and they showed me around the car talking about all the sweet specs it came with. Couldnt be happier with the car, and were very patient with me and was able to drive off in my new car. I will be recommending people to the dealer for sure.

Ro
Review №35

I had to have some warranty repairs to my 2019 Subaru Outback. The guys in the service dept. were very kind and kept me up to date of their progress.They got me back into my Outback and it runs like a top! You guys Rock!!I will be using McDaniels Subaru for all my future scheduled maintenance.Thanks guys!

Ki
Review №36

I had a fantastic experience and wanted to thank my salesman, Angel Mestey as well as the entire staff at McDaniels Subaru. Angel has a great personality and was very helpful explaining the process.Thanks again for the great service and ease of business.

ri
Review №37

The service advisor,Harden,was first rate.He was both professional and patient with us.He was able to assist us and was very informative.We wouldnt take our Subaru anywhere else.

Be
Review №38

Angel was fantastic and patient the entire time. He went out of his way to do great work and offer excellent service for both myself and my Mom. Id recommend him anytime for anyone looking to buy a car.

Ur
Review №39

Angel did a wonderful job getting me in a car... He worked very hard and I am super satisfied with his and Jamie’s service!! Will be a Subaru owner for life now!!

Be
Review №40

Great company to work with. Got a vehicle for both my husband and I. Mike and Danrick are a pleasure to work with. If I decide to upgrade, I hope I can work with them again.Added**Allyson does a great job of going over all the added extras so I know what my vehicle is capable of doing.

Le
Review №41

My husband and I drove and hour and a half to Columbia, SC to (hopefully) buy my dream car and both Michael and James Harper made the experience worth our drive! Not only did I go home with my dream car, the dealers were kind and patient enough to help me after their closing hours (they close at 8pm and stayed until the sale was complete). As a first time buyer, they helped me with every question I had and made the process surprisingly easy for me. So grateful for the dealers to help me and make my dreams come true. Definitely recommend checking them out if youre looking for a nice set of Subaru wheels!

Ju
Review №42

It was a pretty good experience buying my first ever car at McDaniels Subaru! Amazing costumer service! Friendly, nice and polite people. James Graham was very informative, helped me through the whole process and by the end of the day I had the car in my parking lot. Thank you McDaniels Subaru for such a pleasant experience!

Be
Review №43

Bought a car from them this weekend, had a great experience. Initially went in to test one car, but ended up driving and loving another. No pressure along the way, just information and good attitudes. Worked with me on trade-in. Everyone I interacted with had a good attitude and was willing to go over the top to help. Highly recommend!

Wi
Review №44

The service department fit me in when I had my service days mixed up, they did the recall and 12 month service in exactly the time estimated and I was on my way. First time in a long, long time Ive walked away pleased. Great job yall.

Gr
Review №45

I am giving a ONE STAR for VERY POOR CUSTOMER SERVICE! The funny thing is I actually haven’t personally been to the dealership and/or interacted with anyone there.I just moved here from Texas and need an oil change. I went online to try to schedule it. I used their chat to speak with someone and Victoria was nice, took my name/number AND said Katie would call me. I did not receive a phone call. The next day I called, went to voicemail. Still haven’t been able to personally speak to anyone about making an appointment.I am making this review because if this is how you virtually deal with customers then I’m not sure what you guys are doing is good customer service. I’m sure it might be different if I was there in person but I’m questioning why it has to be difficult when I’ve used your chat/messaging online so I could make an appointment even after you asked for my name/number so Katie can call me.

Ka
Review №46

McDaniels Subaru offered stellar service. Nik supplied a courtesy vehicle immediately for the lengthy service and an estimated finish time for the service. He phoned later to supply an accurate completion time.The service lobby is neat and clean with restrooms, assorted seating, and drinks and snacks.The repair was complete and the vehicle neat on return.Everyone I met treated me with courtesy and respect. Since I live an hour from Columbia, such excellent service makes the trip worthwhile.

Da
Review №47

I worked with Abel Aguilar and he was great. It was my first time buying by myself and he made it so much easier than I expected. I test drove and looked at a couple cars on a Saturday and walked away without any pressure to buy that day. When I went back, I had done a lot of research and the vehicle price they gave was fair and straightforward. There were hiccups with my trade it that couldve caused a lot more issues but Abel went above and beyond to get that figured out and did the leg work for me, which I much appreciated. Everyone I interacted with there was friendly and helpful with my abundance of questions since I was new to the buying process. Overall great experience and somewhere I would recommend for sure.

Re
Review №48

Thank you so much Angel!! I love my new car!!! Come and see Angel for all your car needs

Ju
Review №49

Great place, great team. I went in knowing more or less what I wanted, and Jim Harper helped me drive out same day in a beautiful 2019 Subaru Forester. I had lapsed credit because my last car was paid off over a year ago and I dont have any other line of credit, but they still hooked me up.

Na
Review №50

I drive a 2017 Subaru Outback 2.5i Limited. I had been having issues with multiple battery failures/ replacements and eyesight disabling. After a nearly $200 diagnostic charge, and a suggestion to recalibrate the eyesight for $270 or replace the windshield for $1000, it was clear to me that the technicians did not bother to open the hood, but merely plug in for codes.If they had opened the hood, they would have found a discharged battery, a non-factory battery harness, and a software update. Only after taking the vehicle to Subaru South Blvd (who didnt have the gall to dismiss my concerns), was the issue resolved. Had I continued to be serviced at this dealership, I might have had a system failure while driving. Their customer service is lacking!

St
Review №51

Mike is great to work with. Got what I wanted in the price range I wanted. Very happy with both my vehicles.

Ra
Review №52

I am very pleased with my experience at McDaniels Subaru. I test drove a Crosstrek on Wednesday and Friday I drove it off the lot! The staff was friendly and polite. The salesman offered us water and even let me use his phone charger. There was a lot of hassle since I live out of state but they took it all in stride. Of course you have to do the price dance like at any car dealership. I recommend spending a day just test driving and getting an idea of your budget. When you are ready, make an appointment and stick to your price plan. Dont be afraid to say no. Even if I had not gotten my Subaru from McDaniels I would still recommend them! Great experience!

Fr
Review №53

I had some recall work and again I had a very pleasant experience with my service advisor Darrell. He greeted me by name and had a loaner ready. As always Darrell kept me informed of the progress on my vehicle and let me know when it was done; and the work was done well. I have never had a problem with any maintenance or repair work done at McDaniel Subaru. This is the best dealership I’ve dealt with in terms of quality of service, friendliness and customer care. I bought my Forester while living out of state and am certainly glad I found this dealership when I moved back home to SC. If I could give more than five stars I would!

Ti
Review №54

Great dealership friendly people great prices, but some salesmen are very shady on terms of what comes with a vechical and prices of remote start be careful.

Ja
Review №55

They do a great job. And it is a totally friendly place. I enjoy my time there.

Ro
Review №56

My first purchase at McDaniels Subaru was a great experience. Danrick was very helpful and was able to read me quickly and we got along very well. He was very patient and responsive by email and phone to all my questions. I had tried to purchase here 11 years ago but I went elsewhere due to pricing. I was not disappointed this time around as they were very competitive in pricing my new Outback Touring XT. Everyone was great to work with and Danrick Davis made the process enjoyable. Yes, purchasing a new car should be enjoyable and they did not disappoint. The come highly recommended by me for sales and service as we have been taking our Subarus here for years.

Wi
Review №57

We bought a new Subaru Forester from McDaniels Subaru in Columbia, SC, going this dealer because they participated in the Costco Auto Program. It was a great experience and we got the exact car we wanted at a good price. We took advantage of Subarus generous financing option. We enjoyed working with an excellent salesman James Harper. Great experience!

De
Review №58

Car valet David was really charming. The two ⭐ is they didnt use fare and just practices.

To
Review №59

Excellent service and friendly staff. Dropped my Forester off in the morning for recall work and oil change and it was ready to pick up by noon as scheduled. Also, vechile was washed and looks great. Waiting area was very clean and stocked with a great selection of complimentary snacks and coffee! Really appreciated the ability to communicate via text message; very convenient. Thank you service advisor Olivia and staff at McDaniels Subaru; Exceeded my expectations.

La
Review №60

This is the place you want to come to if you are looking for a car! Both Dean and Danny took such good care of me w/ buying my car. I cannot find words to express my gratitude other than to say - if you need a car, go w/ them. They are the absolute best!

To
Review №61

Service department is extremely courteous

Te
Review №62

Wonderful experience! Genuinecaring, considerate, and very nice. Thank you!

Ty
Review №63

Salesman wasted our time and did not listen to what we wanted. Waited 20 minutes for salesman to get keys for test drive. We weren’t checked on or anything. Salesman ignored our financial plan and wanted us to spend more money at higher interest rate. Unacceptable customer service. This experience negatively affected my view on the Subaru family. We went down the road to KIA and were treated like royalty.

Sa
Review №64

Angel did amazing!! Love the car

Ga
Review №65

McDaniels Subaru was an easy place to buy a car. There was no pressure.

Ju
Review №66

Great experience! Ray & Roger were both super awesome & friendly. They helped me find exactly what I wanted and made the entire process super easy!

Ra
Review №67

The service department was friendly and fast.

Ro
Review №68

Professional. Knowledgeable..customer focused staff....exceptional experience from start to finish!!

La
Review №69

Thanks to Michael Ramesar, James Graham, Victoria, and the gentleman who greeted me at the door for reaching out and going above and beyond for customer satisfaction. That means a lot more than getting the car I wanted. Thank you!

C.
Review №70

I think I am now driving the best car I have ever owned. Bought a 2020 Outback last week! Brian V. is likely the most pleasant car salesman I have ever come across. I could not ask for a better vehicle or a better purchasing experience. My Outback is about to be perfect once the hitch and remote start are installed. If you are in the market for a new vehicle go see Brian at McDaniels Subaru, he. Able, and all the folks there are intelligent, efficient, and caring. Thanks for a great experience!

Is
Review №71

Angel did a great job! Thank you for your help!!

Mi
Review №72

I would like to say that Edgar was a great help in getting my mother and myself into a brand new car. He was very respectful and easy going. We really couldn’t be more pleased with the experience he gave us and the help he offered in getting us in the car the same day. Thank you Edgar!!

Jo
Review №73

So, I posted a bad review a year and a half ago. I have to say they are so much better!!! You can definitely tell they have changed, they will go out of the way to make sure you are happy and important. They contacted me to schedule my recall appointment. They offered a curtesy car which I had been told before was not aloud. I live 40 min. away and dont have a day to sit and wait for a car to be repaired. Everything was quick, friendly and very efficient. The department has great waiting area with many refreshments, comfy seating and work space. Nik & Darrell went out of their way to help me make sure everything was perfect. I cant thank them enough. I have had an issue with the radio, Android Auto, sound system since I bought my new Ascent and every time I have been to the department they would always give me an excuse and not really care that it didnt work. Nik & Darrell finally took the time to fix it. I cant thank them enough. THANK YOU!!!!!!!

Ly
Review №74

If you own a Subaru, do not take it anywhere other than to those knowledgeable people at McDaniel Subaru. Believe me, I speak from experience. They know what they are doing and they stand behind it. They are always ready to answer any questions you may have. A Subaru is a very fine vehicle and if you take care of it, it will take care of you. Those at Subaru encourage preventive maintenance and I agree with them.

IZ
Review №75

The best Subaru dealership Ive ever dealt with great service great prices I rate it five stars

An
Review №76

Great service department. Definitely buying my next Subaru here.

na
Review №77

I loved my experience here with Taylor. She was thorough, professional, fun to work with, and just awesome overall. I was in the market for a new car and came here. I’m so happy to have gotten to work with her and if she did not present herself the way she did I may have chosen another dealership. But she was awesome. She took good care of me and I’m walking out today with a new car that’s reasonably priced and I couldn’t be happier. I would definitely recommend coming here and having her work with you if you’re in the market for a new vehicle. Exceptional customer service! She is the best!!

Ja
Review №78

Very Blessed to be part of the team here at McDaniels, where customers become friends. Though you cant always make everyone happy 100% of the time we strive for a Customer-Centric team here 100% of the time!

Mi
Review №79

Clean. Pleasant customer service. Great snacks water, coffee.

Ma
Review №80

We absolutely loved our experience here! We purchased a used car and Edgar made our experience the best ever. He not only answered all of our questions, he went above and beyond. He even texted us from his OWN cell phone. Awesome job and so friendly!

Ga
Review №81

Always friendly and professional and they get me in and out in reasonable time. They explain everything being done and then give my car a quick wash. A great place!

Mi
Review №82

I have had my Outback serviced at McDaniels Subaru for the past couple of years and theyve always taken good care of me. One day during a service visit, I decided to look at the new Ascent. Both Nate and Jared were wonderful to work with and so helpful. There was no pressure, they took the time to answer all my questions, and simplified the process since this was my first brand new vehicle. Mr. McDaniels and his staff are everything as advertised...committed to quality and integrity. I love my new Ascent!!

Ch
Review №83

Service is the best in the auto industry!

Et
Review №84

Had a great experience here at McDaniels Subaru. Bought my first brand new car right off the showroom floor from Edgar Palucho, Ray, and Abel. They really worked with me to find the best deal and were very transparent. I’d recommend this place to anyone trying to get any car whether it’s new or used.

Ja
Review №85

Friendly service, but HOLY MOTHER OF GOD do they take forever for service. Oil changes (three so far (have taken 3-5 hours). Had them look at my clutch today, they guaranteed it would be 2-3 hours. Now they need to hold the car until Monday.UPDATE: Thank you for taking the time to respond to my comment! I will be glad to speak with the Service Manager on Monday when I return to discuss my vehicle options.

Sh
Review №86

Dealership was AMAZING! When my 2017 Forester wouldnt start in Kroger parking lot at 6:20 pm Aug 30 while on drive from Pittsburgh, PA to Florida, Lynn at McDaniels Subaru dealership went above and beyond to help us ! Service manager and tech from Porsche dealership were FANTASTIC and came over immediately to jump start our battery and inform us of Auto Zone location for new battery since service department at Subaru closed at 6 pm.Thanks to the dealerships caring staff that Thursday evening, one family from Pennsylvania was able to continue on toward Florida and not get stranded on the road !

RI
Review №87

My wife and I just purchased a new Subaru Forester, and were very pleased with the professional and courteous treatment we received.Kudos to Mr Harper for handling of theTransaction.Much like a Dr.being a difficult patient,I am not the easiestCustomer,because of my years of experience in the Automotive field,However these people made us feel comfortable to do business with andI applaud them for it.

Ri
Review №88

Great experience at Subaru. I’ve always known how amazing this car manufacture is, but to make it even better, McDaniels has a superb customer service. Edgar Palucho is a great sales representative, very approachable, listened to to what I wanted and helped me get there. To all the employees at McDaniels, thank you for the experience and for making me a customer, again!If you are thinking about getting a car and/or trading your old one, stop at McDaniels Subaru, you will be happy and grateful that you did.Thank you! Go Gamecocks!!!

RO
Review №89

My wife and I always done business with McDaniels Subaru will continue to do so and have always been satisfied. I just wanted to say the man in service by the name of David is fantastic and showed concern when my wife had to call last minute to arrange a loaner. He said he’d give us a call immediately and it was not even 15 minutes later he reached back out to us! Great communication, and went above and beyond to accommodate us and easy to deal with. Now that’s convenience! 5 stars to this dealership

Ro
Review №90

Ray Brown and Jonathan were both great on helping me with my purchase. I love the 2010 Ford Escape that I got. They helped me get it to fit my budget. I would recommend this dealership for any car buying.

Ma
Review №91

I had a very good experience at McDaniels Subaru. Edgar Palucho was the perfect salesperson. He wasnt pushy and took me seriously as a buyer. Everyone Ive met at the dealership so far has been professional but also personable. I also appreciated getting a phone call a couple of days after my purchase to see if I wanted to go over any of the cars features. I had to wait longer than expected to have the car readied, otherwise Id give the experience 5 stars.

Ni
Review №92

Todays experience was exceptional! I reached out to this dealership via phone regarding a vehicle that I was interested in for my daughter. I was assigned to work with Taylor Brown. She was very personable and professional from the initial call and throughout the entire process. Ms. Brown had the vehicle ready for us to look over and test drive upon our arrival. She even reached out to us via text just to follow up on our status as we were traveling some distance to reach them. She wasnt pushy in the least, but quite refreshing to work with offering exceptional customer service with patience. If I am ever in the market in the future, I would definitely work with her. If you are looking for the same great experience go to McDaniel Subaru to let Ms. Brown put you in your first/next car. And while we didn’t spend as much time with him Ray Brown/Pre-Owned Sales Manager handled the negotiation. He too was professional and friendly. The two of them together offered service with a smile. They even saved us some money. Sidebar: This establishment is very clean and provides a pleasant and modern waiting lounge that is stocked with adequate complimentary snacks/water/coffee/hot tea.

Ch
Review №93

My experience at McDaniels Subaru was outstanding! I love my new 2019 Subaru Forester. Sales Consultant Roger Hamilton provided me with excellent customer service. He checks back with me regularly to make sure all is well. If you’re looking for excellent customer service in a friendly environment with a great product, then McDaniel Subaru is the place for you.

An
Review №94

Typical car dealership! Not much difference between the personnel of McDaniels than politicians. Ah the salesman did me a nice favor but soon as the papers were signed, it was a different story. I financed my car, then decided to pay for it. Asked over and over to pay it off. I was told by many on several occasions I had to wait till the first payment to do so. That is completely wrong. Absolutely the same with extended warranties. Though it took me three days to cancel that warranty. I left message after message. They are still holding $2400 plus of my money. I was told they had to process the return and it would take this time.(6 to 8 weeks )Subarus are great cars but go some where else to buy one. Sorry I ever went there. Now I wonder how the service is going to be...sorry I bought this car !!!

La
Review №95

Edgar was a great salesman! He sold me a 2018 nissan rouge and still has been accessible for any questions or concerns since then. I would highly recommend him.

mo
Review №96

I had a good experience here. The facility is very clean. Jonathan is a great sales person. He didn’t aggravate me. I knew what I wanted and how much I wanted to pay and it all worked out well.

Mo
Review №97

Awesome dealership staff like Edgar Palucho should be the example of true sales man he worked with us from beginning to end, he will look out for your best interests, friendly, knowledgeable, kind, humble and most important he will do everything in his power to make your dreams a reality with the help of James Brown one of the best supervisors I had the treat to deal with. He is backed up by a great team also. A++ service. Thank you!

Br
Review №98

I had an excellent time at McDaniels Subaru! McDaniels himself was there and was extremely helpful in find me a brand new Subaru. The staff was very polite and the prices here are so low I almost did a double take. I am happy with my purchase and will try not to drive off a bridge. I do question the work place dress code though. The receptionist was dressed walrus, and McDaniels was wearing a suit 5 sizes to short. Im pretty sure there was an actual chicken in there as well. The chicken was undercooked Id say. So undercooked, that as Gordon Ramsay once said, it was so undercooked it was still walking around. Luckily I did not have to eat it to join the Illuminati, bit they let in anyways. Overall if I could I would put 10/5 stars on yelp. But since This is Google and Im bad at math, I will just put 5 stars.

Li
Review №99

Purchased a car here from out of state. Edgar Palucho and his sales manager Ray were both extremely helpful throughout the process. We negotiated the terms of the deal over the phone. They were true to their word and had everything ready when I arrived to the dealership. I recommend you see Edgar if you’re looking to purchase a new car!

Ja
Review №100

My wife, Mary Catherine Garner, and I were interested in a used vehicle from this dealership. We were told that another couple were already coming to look at it. They decided not to purchase it. Edgar Palucho from this dealership called us from his own cell phone to tell us that the vehicle was still available. He told us straight up that the vehicle is used and has some minor scratches and thats why the previous customers decline to buy it. I appreciated the honesty from Edgar and he made the car buying experience great. We had a 5pm appointment two days before Christmas and we got approved, good financing and drove the car off the lot before 7:30pm. Ill be looking at this dealership again for my next car purchase.

Information
100 Photos
100 Comments
4 Rating
  • Address:490 Killian Rd #2, Columbia, SC 29203, United States
  • Site:https://mcdanielssubaru.com/
  • Phone:+1 803-461-0257
Categories
  • Auto broker
  • Subaru dealer
  • Auto repair shop
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
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