We took my computer in for a possible new power port because it was not charging the computer. About 30 mins to an hour later, he called to say it was ready to be picked up. He cleaned out the port and the computer was charging perfectly. No charge for free diagnostic. Wow! These guys are pretty awesome! I would take my computer back to them even if it did cost something, because I know they would be fair. Thanks for the great service today!

Told me it would take a week and had it done in three days!!! I highly recommend, very informative and were the cheapest that I could find.

They were great to work with. Very fast responsive and did a great job.

I had no idea this place actually existed until it was recommend to me from Batteries Plus. Most of the workers here are very professional and have great insight about the company. I highly recommend Matt or Tyler; both are very respectful, patient, and understanding throughout many visits. I absolutely love a company that focuses on customer satisfaction/ quality rather than sales, and Matt and Tyler strongly hit that mark. Repair wise, they were very fast with foreign parts delivered in < a week. The repair for my phone took under 30 minutes and was fairly priced. They gave me a discount too!

I was so happy to find a place that could relace my screen with out me taking out a loan!! They were timely getting it fixed and did a beautiful job! What convient location at N carefree off powers! They were friendly and helpful.

They were very helpful, and informative. If I the need ever arises,I will certainly use their services.

Needed a screen repair on a newer phone. This was the least expensive option locally, and also offers warranty renewal and a new battery. VERY great service, and very happy with the results! Phone looks brand new! Will definitely return if services are needed again!

Really good customer service. Did an awesome job fixing my sons phone screen.

They fixed my phone 10 times love you guys there works are very nice

Fantastic customer service. Was quoted 3 hrs to fix, was done in 1 or so.

The staff were absolutely fantastic. They were on top of my claim proactively within 15 min of me filling my claim and kept me updated through every step of the process. They proactively answered any questions before I even realized it would be something I would ask. They were very professional and I couldnt give them a better review. Hands down, best repair experience Ive ever had.

Knowledgeable and great employees! Great work done and speedy repairs! Keep up the great work!

Best price to fix my Note 10+ That i could find in town! They were very friendly, helpful and communicative. They got my phone fixed in 2 hours, other places told me it would be a whole day. Definitely recommend!

Not very happy with my service. We had an issue with our Nintendo Switch, likely something internal and motherboard related. We dropped off the console for a diagnostic. Which most would assume they would “diagnose” the issue. And per there procedures and practices, would CALL OR OTHERWISE CONTACT us with what they found, what can be done, and most importantly the price associated with the repair.Instead to our surprise we received no correspondence whatsoever, and just got a message a few days later, “your device is ready for pickup!” So they completely skipped getting any authorization from us to do anything to our console, and they just did as they please and threw a price at us of $150. Granite the repair and quality of the work is not the issue (at least not yet, we have not picked it up yet) the issue is the fact they didn’t include us on anything and when we called to question there practices, we were told “we can put the broken parts back in” and upon speaking with the owner (I’m assuming the owner) he stuck to the fact that “no we received verification to complete the repairs”. That’s where I have An issue cuz not only is that a lie, but I’m looking forward to them showing me phone records or anything to support the fact that they received proper verification from us to do anything to the Switch.And it’s even more upsetting that when questioned about this, all they can say is, well we didn’t do anything wrong, and we still have the broken parts and we’ll gladly put the fried motherboard back in if you don’t want the repairs. It just feels like being backed into a corner, and not presented with any options and not walked through any part of the process.This is far from a simple diagnostic that we expected when we dropped off the console. The only correspondence we have is a confirmation text when we dropped it off; kinda the basic “we have your device”. Then two days pass, and we get another automated text saying “it’s ready! Come and get it!” Like what?? Just seems not a very wholesome way to do business, and then to take zero responsibility for what’s ultimately a misunderstanding if they had handled it properly, but instead put the blame on the customer, I must have “forgot that they called and told me about a $150 repair”But don’t worry they have the fried motherboard lying around somewhere they can slap that back in if I don’t want what they have done… just frustrating to say the least.As mentioned I have yet to pick up my switch. Intend on doing that today, and if they to my surprise take responsibility or do anything to smooth this interaction over, I will gladly update my review. But I’m not going to hold my breath, like I said the tone of the person in charge was very determined to shift blame and close it out as just a confused customer that is so confused I must of forgot about a phantom phone call. Again I’m looking forward to seeing any sort of call records or messaging supporting there argument. But I know they won’t produce such proof, I’m curious to see if that is my fault too.Again, there work may very well be good, but the business practices leave much to be desired and don’t really speak to me wanting to be a returning customer.Just a shame.

The 2 people I spoke with were very personable and knowledgeable. When I left my switch I knew what was being done, and how much it would be in the end. No surprises or anything. It got done ahead of schedule by 2 days, I received several texts along the way and a phone call when it was done. Would absolutely recommend them!

Amazing customer service. ubreakiFix takes the time to walk you through every step. Fast, quality service at the right price. Will not take my electronics anywhere else from now on. Thank you!!

Absolutely recommend! I dropped of my Nintendo Switch and they were able to fix it very quickly and at NO charge! Definitely appreciate the amazing service!

Fantastic service! Friendly, personalized and professional.I was quoted 3 hrs and it was like one hour.Very happy with this!!

Wish more than 5 stars was an option. Matt and John went above and beyond. I wish my employees showed the same level of customer care that I received today. Will probably break my phone again just to go back.

The 2 young men were extremely helpful and efficient. I was extremely pleased to have worked with them. GREAT experience.

Much quicker turnaround than I was expecting. This business has their act together!

My phone was having issues with the mic on my phone and they were able to get it fixed within a couple hours. Since the phone was under warranty, and theyre an authorized Samsung service center, it was fixed at no cost to me. Everybody I talked to was very friendly and professional. I will happily come back even if the next repair is on me

UBREAKIFIX did an amazing job with fixing my cracked screen. They were very fast I was able to get it fixed within a couple hours and was on with my Day! I would take my phone back there anytime for a repair. 👍🏼

Good people and prices. They where quick efficient with my repair.

Amazing service my ps4 had never been cleaned in 5 years and it looks and runs like its brand new. They were honest up front never gave me the run around to make a buck. I will definitely be be referring my friends and family here.

For what I was inquiring about, given I didnt have an understanding of cost. The clerk gave me very knowledgeable advice. Too pricey for what the value is of each item.

Amazing service! Steven is awesome! They were very friendly and fast with their service. Highly recommend!

Needed a disk drive for a PlayStation 4. They were able to get a new one relatively quickly and install it. The first one didn’t work, so they put a rush in a second one. I appreciate the work they did. Works great now

Tom was extremely helpful and kind last night. Definitely went above and beyond for us

They did the thing that i payed them to do. No issues.

Walked in, told.me how to get ahold of insurance, dropped my phone off all in 10 minutes. Told me to come back in 2-2.5 hours or they will text another number to let you know its ready. They text me just under 2 hours and its ready fixed and Im using it to.leave this review for them. Great work.

Great people very courteous very professional, they get the job done

If you havent tried thier bacon wrapped cheese stuffed shrimp, your missing out SO DELICIOUS

Guy named Todd made a great taco salad for me, even tossed in guac for free 5/7 would eat here again.

Excellent service and great prices.

They did a great job advocating for me. My phone wouldnt run the diagnostic test because of a program on my phone, but they took the time and effort to petition Samsung for an exception. Plus, they did a full repair and it looks great!

Great service! Super quick glass replacement on my Note20 Ultra! High quality fix!

They are great, was able to get in the same day and they are quick. Only took like an hour for the screen of my phone replaced. Nice staff and easy process. 👍

They take care of your phone and great customer service

My phone is only 3 weeks old, and the sound stopped coming through the microphone. I took it to T-Mobile to find out what was going on with it and they told me that my phone was corroded with water and Id need to purchase another phone!!!!! I have not had it around any water and was absolutely baffled by where they got that. Anyway, we stopped at uBreakiFix after leaving T-Mobile. I almost purchased another phone. But at the last minute decided not to. Took my phone to uBreakiFix, and he said there was absolutely no corrosion in the phone and all it had was a tiny piece of dust and he took that out in about 10 seconds. My phone is perfect now! I am very discouraged and disappointed with T-Mobile, but VERY EXCITED about finding uBreakiFix! John was so kind and such a great employee to encounter. Will now go to uBreakiFix before ever going to T-Mobile.......no words for what almost happened with a brand new phone!

Took our switch in to be repaired as it was no longer turning on. We did all of the tricks so we needed the pros. $163 later it was back on,awesome, but the microSD card reader was not reading our microsd card. We didnt have time to bring it back in since we were leaving for vacation. Get back from vacation,bring it in and are told we need the microSD card slot replaced at $120. At this point Im close to spending as much money as it would cost to buy a new one. I gave in,put down a deposit and went home with the switch to wait for the part. After doing some googling I found out I could do this fix myself for WAY less than I was being charged. I called the store to cancel my order which they did. The part I ordered came in and my 13yr old son showed me how the current microSD card was not even connected to our switch. How could that be?! I find it very suspicious that this particular part was disconnected but I have no doubt in my mind that whoever was in our device last had either mistakenly or deliberately disconnected the readerI really hope it was a mistake. Either way my gut said do it yourself and Im glad I did. Our switch microSD card reader works fine since all I had to do was connect the reader to the switch. I implore this establishment to double check their work before handing devices back to their owners as they could be costing unsuspecting customers hundreds of dollars for something that was most likely the stores mistake. Customer service is great btw everyone I came across in the store was really nice.

Guys were quick, fair price.

I took my ps4 in to get it stuck outta safe mode it took a few days but they fixed it and granted they had to wipe the whole ps4 so I lost my accounts and gams but no biggy. And my ps4 is faster then before cause they cleaned in!! I’ll definitely keep them in mind if I need anything electrically done again

My daughter dropped her iphone and they fixed it super quick!! Very efficient hope I dont have to go back anytime soon but appreciate being able to get her phone fixed so quick.

Matt and his team were fast and efficient! I highly recommend this location they have great customer service.

Called for a quote and they asked me to come in to give an accurate quote. After driving the 25 minutes to get there they told me I owned the one model they could not fix. That would have been great to know before driving all the way there. Or at least that it would be a possibility they could not assist.Update: the response from the company is not what occurred. There is much more value in simply apologizing for a mistake instead of being dishonest.

Theyve handled both of my screen repair claims so far, and everything has been perfect.

They called and said it was done when I showed up it wasnt but Im glad they caught the defect in the new screen before they sent it out the door so I had to wait for them to put a new one in but I have patience and they were very nice

Fast and courteous personnel. I will recommend it to friends and family. People that I know for sure

Great service. Quick service.

Got my iPhone 6 screen fixed for $87! They said how much time it would take and it didn’t take a minute longer. Definitely gonna go to them for all my electronic needs.

Last night my Xbox One just stopped working. Wouldnt even turn on. Ive used uBreakiFix in the past when Ive had issues on my other devices. They quoted me a couple of days to be able to properly diagnose and see what the issue was. I got a call no more than a couple hours later saying that my power supply was the issue, said it was ready to be picked up! They offered a new replacement of the power supply and the diagnostic was free. Couldnt have been more happy about this outcome! Thank you!

Fixed my crack screen and it looks amazing!

I was referred here by AT&T who could not fix my phone . I was immediately impressed by the professionalism and knowledge of the staff when I took my phone in to their store. I picked up my phoneToday and the cost was very reasonable. And my phone works. Like ÷new!!!

Quick service. Good parts. Little expensive. I didn’t NEED a new battery, but I won’t complain about it in a year when the original battery starting acting up. It w probably save $100 though. Data privacy on work consent is a little laissez-faire in saying “we are not responsible for any data breaches” when they ask for your password and it is in their account profile for you (hopefully encrypted at rest), especially when Work profiles are involved. It would be a better policy to have owner there once repair is to that point (if needed), but I understand the trade offs involved there as well from doing IT and PC repair myself.

Super friendly and very helpful! Wish I could give 5 stars. I went in for a cracked screen and had it replaced. When the new screen gave out on me for no reason they happily fixed it without charging me extra. However, a few days after getting the good screen, my facial recognition has stopped working and my phone says that its no longer available on my phone.

They were super quick to respond to the claim I made through my cell phone carrier and had it done quickly. The store is extremely clean and the employees were extremely respectful. Second time to ubreakifix and it was just as good as the first time.

Absolutely the best experience, stayed in contact with us when it turned out to take a little longer to find the source of the problem. They wanted to give us the phone back the next day but two days and a working phone later, Im one happy customer.

The screen repair looked nice but the amount of time it took to get it done seemed a bit long.

Excellent customer service and the repair was done quickly.

Super great, very fast:-Noon: Drop phone on sidewalk. Screen cracked, phone seemed to be working otherwise.-1pm: Call and ask for a quote. $130 for just a broken screen for my particular phone. Ask if if it can be fixed same day as I need it for work. Told, Yes probably, but you need to get it here sooner rather than later if you want it back today.-2pm: Drop off phone, estimated time of completion 4:08-4:30pm: Text phone is done-5pm: Pick up phone. Nice new screen(seems a bit thicker maybe? Works perfectly). $130 and some changeThe ONLY thing I dont like is that you need to give your passcode or they have to factory reset, and they refuse to do the diagnostic in front of you, so you have to trust they wont snoop on your phone. If youre concerned about your privacy AND your files are not backed up, consider another option first perhaps.

They fixed water damage at no charge! Of course, this might not always be the case, but theyre very honest and responsive. Theyre my new go to spot.

Matt was extremely helpful and professional!

Great service!

Recommend this place to extend the life of your phone. Screen, battery, & tempered glass replacement is much cheaper than a new cell phone.

Samsung had me go here for warranty service, the technicians were nice and professional, completing the repair in two or so hours, I appreciate the quality and expediency of the service provided. Thank you

Quick repair!

They were able to do my repair within the afternoon. There price was good and they use oem parts.

These guys are professionals at what they do. Replaced the screen on my Galaxy S9+ on the same day. They did an awesome job. Affordable prices and excellent customer service.

Greate place to get your electronics fixed.I had a cracked screen, they fixed it in 3 hours. It works like new.

Responded quickly to my inquiry best price I found, treated me very professionally. Fixed my phone in the time promised!

They staff was friendly and very knowledgeable.

Very thorough and great customer service.

Fixed my phone in a couple hours.

Great service and they get stuff done super fast

Brought my phone in that had a cracked screen. It was fixed same day in about an hour and a half. Great experience. Matt was helpful

Very good service ..recommend. this shop to everyone ..treated well ..

The best customer service ever! I originally went in for a screen repair for my phone. I received my phone and the screen was in perfect condition, but my phone unfortunately wouldnt connect to my Verizon network anymore. I brought my phone back to the store and after spending all day trying to figure out the problem, they called me and told me they were unable to resolve the issue but will provide me with a brand new phone at no cost. I was given a loaner phone until the new one came in. Im a satisfied customer and would 100% recommend their services! And thank you for supporting us Frontline workers!

Fantastic experience overall! Quick repair at a great price.

My Sim card was not working took my phone in and in 2 hours they had it fixed and working

Expensive, though reliable, cant say any thing negative.

Awesome service! It took my phone a little longer because of the Local Heroes promotion going on, but Matt kept me updated every step of the way. Quick and awesome service! Greatly appreciated especially in a time when everyone is so stressed. Way to go guys! Keep up the good work! Thank you!!

Thought I needed a new phone but nope they fixed it for $100 and in 15 mins. Pros with good prices.

Poor quality productsGot my phone screen replaced. It broke the next day. Should not have broken that easy...Now touch screen doesnt work.Very unhappy with the service.Nancy vick

You told me 2 hours to fix it took 5 not very happy with your being productive. If its going to take longer than expected then dont tell them an expected time.

Took a little longer than expected but they were helpful and fixed my issues with my laptop. I will always go to them for phone service, top notch!

I have used 2 different locations.The customer service is the best. Everyone listens, making certain they understand your problem.Friendly atmosphere is an understatement, everyone likes working here.Repairs are fast, fairly priced.When all is added up there is no one else to consider with your important electronic.You wont be disappointed.

2nd time here. I need to stop breaking my phone. Thank you so much for your help today. It was a very tough day and your kindness meant a lot. Thank you.

Very friendly and knowledgeable

This place is amazing! My Mom locked herself out of her phone and the gentleman (Matt I think) was so kind and helped her get all the way back in. He spent plenty of time and answered all her questions. Thank you so much!!!

Great service! It was quick and easy!

The gentlemen that helped was very pleasant and fixed my phone why I waited it was great. Very pleasant great Customer Service. Thank you

This place is AMAZING!!! We were having trouble with our android phones with software issues and were referred here by a big box retail store. I was skeptical as I had already been to another local uBreakiFix with no luck. I had spent HOURS on the phone with the manufacture with no avail and poor customer service.The staff was extremely friendly as we were greeted very quickly by Alex, who happens to be from corporate. Alex worked with us and then asked Loren to assist since he knew some of the details of our particular phones. Loren spend a great deal of time with us and was incredibly patient with all of our questions. Loren was far more knowledgeable than even the brand specialist at the big box retail store.As we were waiting, we met the owner, Matt who was also very pleasant and we told him how incredible Loren and Alex were and what great customer service they had provided. Loren spent a significant amount of time with us, graciously even staying late, to make sure we were taken care of and our phones were working. They saved us well over $1000.All places are not created equal. I would HIGHLY recommend this specific business. A+++ rating all the way around.

Great work and half the price of the other place in town - fixed my Pixel 3a screen quick and easy! Will be back again!

They werent able to resolve my troubles but they were nice.

Friendly service, fast repair and reasonably priced.

Nice and professional staff. Work is also great quality and fast! Thanks guys!

A+ Service and same day turn around, I couldnt ask for more, they where some cool guys as well.

Great place and helpful staff

Easy and quick service.