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Boot Barn
5625 N Academy Blvd, Colorado Springs, CO 80918, United States
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Boot Barn
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Ka
Review №1

Limited options for womens jeans. It has an amazing selection of mens everything though! The store is clean, and the staff was very friendly. The jeans were not organized by size, so I had to dig through to find what I think is my right size. I could only find Wrangler and Shyanne brands for jeans, and even then there were only two choices of Wranglers. I would have appreciated more in-store options, but oh well!

JC
Review №2

Good selection of work clothing and boots, I buy all my gear here!

Ja
Review №3

Didnt find what we was looking for this time but the sales person went out of her way to see if she could find it for us. Bought a dress but really wanted a different one. Waited to long and they had sold out. I would highly recommend this store. Thank you for your help!

Li
Review №4

This was a good visit this time. All employees that I encountered were very nice and helpful towards me. I was able to exchange my boots with no hassle! And I got a purse and wallet!!! Im a happy camper 🤠

XO
Review №5

I love this store. Meets all your western clothing needs. I had ordered online to pick up in store. Whole process went smooth beginning to end.

Cl
Review №6

Had a great experience, the lady who help me was extremely informative, explained everything I needed to know perfectly. Totally earned my future business. Thank you guys for the great experience!

Al
Review №7

Huge selection of boots and clothes! Took my daughter in to get a pair of toddler boots and was not disappointed! Also great customer service!

Ex
Review №8

Fabulous variety great selection and very friendly Service

La
Review №9

For the prices, I wish the boots held up longer. The selection is good & employees really nice.

JE
Review №10

Always find good jeans here and theyve got a great selection of boots.

T
Review №11

Excellent staff and selection. Great prices and atmosphere

Ro
Review №12

Staff was very friendly, however they had limited selection of my size, and nothing fit well enough to purchase.

ka
Review №13

My daughter tried on three different pair of boots..the associate at this location was so nice and helpful! We got the boots and now have a wish list..lol

Do
Review №14

Good service an good quality boots an clothing

yo
Review №15

It was awesome. The staff was very helpful. They didnt rush me and were very friendly. Jason and his coworker were very knowledgeable about what I would need to treat and care for the boots I purchased.

Ks
Review №16

The selection is incredible! The staff are wonderful and are ready and willing to help with any and all questions, no matter how odd. Bailey (hope Im remembering her name correctly) was especially helpful! Thank you so much!

Na
Review №17

Great people and awesome selection of footwear and other clothing related products

Ky
Review №18

The customer service here was excellent, I was greeted immediately by a gentleman. I went right over to the boots and started trying on the few I had my eyes on, I have a hard time making decisions, so the gent who greeted me offered assistance. He was far from pushy but was extremely understanding and had encouraged me to try them on side by side. Overall I couldnt settle with a decision but really appreciated the experience and the way I was treated when I visited this store. I will be returning to check out some of the other awesome merchandise they have to offer here.

da
Review №19

Customer service was excellent. Jess was amazing and knowledgeable. Their selection of boots is the best around. Prices are very fair. I got 2 pairs of work boots for less then 500. I will definitely return when I need a new pair of work boots. I highly recommend this place

Bo
Review №20

I gotta SHOUT OUT A WHOOTwooOOoo to the BOOT BARN on N academy blvd.. :D the wall of childrens boots behind us is about 1/6th of the childrens boots they have IN STOCK

Ma
Review №21

Great selection of work boots! The customer service was awesome. Truly appreciated the help we received and the information on proper fitting boots. Thanks for all the help!

Ji
Review №22

The only negative of Boot Barn was they didnt have a great selection for womens size 6 boots; fortunately they did have a 6.5, which the wonderful staff took time to use inserts and the steamer to make fit.

Li
Review №23

Very nice customer service, she was very patient with me as I tried many boots on. Definitely would go back and buy my boots there again.

Gi
Review №24

You didnt have my size. In pants that I liked. Didnt have my size in shirts.

br
Review №25

Fantastic service, not pushy but very helpful. Great selection. I will definitely go back.

Aa
Review №26

Good selection, high prices.

Ll
Review №27

Nice place to find Western and workwear

Al
Review №28

A superb place where I bought a hat and a pair of shoes, salespersons were super nice and welcoming. Ill come back!

Lo
Review №29

Spent $160 to try on one boot, bring them home, try them on with my clean carpet and realized I needed a size bigger, called in to see if I could exchange, was told yes it would not be a problem and then get there and they said I couldn’t exchange because they were worn. Thanks for wasting my time leaving work early enough to get there in time so I wouldn’t be a hassle a half hour before y’all closed. And there is nothing wrong with the boots, dust on the bottom from people trying it on. Ridiculous. Waste of money and time.

Ri
Review №30

The ladies in the shop were very helpful, fairly extensive selection, especially in western boots.

De
Review №31

Always good to buy here.

Pa
Review №32

Decent place for boots and Western wear service is really good and prices are decent

Br
Review №33

Theyre all very welcoming, and this place is packed full of awesome stuff.

ch
Review №34

Decent selection, significantly better than most big-box stores. The staff are attentive but not overly so. Good place to find long lasting work boots.

Ke
Review №35

Great service! Very friendly staff. Jenny did an excellent job helping us find the right boots.

Du
Review №36

Great customer service as soon as you walk in the door. Got a very nice pair of Ariat boots for a good price. Had an issue and the store manager was very understanding and took care of it without hesitation. Will definitely shop here specifically in the future.

De
Review №37

Love the boots and place...but dont get there instore credit card cause they dont tell that it hits your credit score...mine went down 18 point...I think they should tell you this when they asking if ur interested in the card...I wouldnt have gotten one if I knew..I will never use that card again..pay only cash..

Me
Review №38

Dont expect a lot of help. I have wide feet and was looking for boots, ok with ordering them if I had to and I was told.... Well this is what we have. Unfortunately I know they can order because Ive done it in Arizona. 🤔

Ce
Review №39

Good customer service. little pricey, but ok.

L
Review №40

Great customer service and an overwhelming selection of boots. They also carry western style clothing, jewelry and hats.

tr
Review №41

Great steel toes for women

WE
Review №42

Great Service Great price

Ma
Review №43

Great selection

Da
Review №44

Very helpful and friendly staff

De
Review №45

Customer service via both employees was fully caring, respectful, intelligent, thoughtful. My needs are simple and I knew specifically what I needed which they had. They - the employees could not have been more considerate and appreciative. Thank you!

Mi
Review №46

Very knowledgeable staff and got me the right work boots

Ca
Review №47

Friendly staff great selection of boots and clothing

Sh
Review №48

I wanted to return my boots as the stitching was unraveling. The boots are 5 months old. A bit disappointed in the service as the manager stated he could only help me if it was within 90 days. The warranty is supposed to be 1 year on Justin boots.

Da
Review №49

Friendly staff. Good selection of work boots, both safety toe and other. Easy access.

Ni
Review №50

Great place, very helpful staff also friendly. Ill definitely be going back

Mo
Review №51

Great place for boots. Always great service.

Ba
Review №52

Great service helping me find a great pair of jeans with a smile

Da
Review №53

Excellent service and great boots for decent price

La
Review №54

Good selection.

Ra
Review №55

Good service from stuff wasn’t my experience. We asked for a specific type of work boots. One of the girls walked us to it and neither of the 3 girls there came back to help with the boot sizes (they did see us)We were not invisible, however to the lady coming out of the office ( My guess is that she was the store manager) and with excellent customer service and professionalism, helped us out to finalize the purchase.1 pm 8/28/19

La
Review №56

Staff at Boot Barn was very helpful and informative.

Ti
Review №57

It was awesome. Thanks

Am
Review №58

Its inexpensive experience but its worth the money they have a good selection of mens work boots and have stuff for the ladies to if youre looking for a car Hart this is the place to go

Re
Review №59

I like this Boot Barn just fine. I wish it had some more heritage boot styles such as Red Wings, Wolverine, or the like, but its more western, I get that, just a little unfortunate. The staff is nice enough, but I personally didnt find them that helpful or attentive; I just walked in and they say hi and then I walk around and leave and they say bye. Nice place if youre looking for western boots, I pop in every now and then to see if any new styles that I like have shown up. Prices are fair, selection is solid, and they other things theyve got like clothing and hats are pretty decent too.

Sa
Review №60

My husband was able to find a pair of work boots but their selection is very small, then to top it off, my husband wears a size 12W so the selection was even smaller. Were used to the Fort Collins store which surprisingly is much bigger with way more selection. The staff was very friendly, knowledgeable, and helpful though.

Na
Review №61

This store is a joke. I had boots that are two days old that they won’t exchange for a larger size for me because I walk from my pickup into the building I work in. So I guess I’m just out 184 dollars. Definitely would recommend cavenders over them they actually care for the customers they have.

Me
Review №62

Very helpful staff and great selection!

Sa
Review №63

Small store but decent selection. Very helpful staff. Went to three other stores looking for a western vest before finding the right one at Boot Barn.

la
Review №64

Lots of staff on hand to help you

Pa
Review №65

Extremely helpful staff

Pa
Review №66

Clean. Ok prices . Normal boot barn. Friendly and helpful Staff.

Pa
Review №67

Very helpful staff. Stretched, shaped, and cleaned my hat free of charge.

Mi
Review №68

The hours listed online don’t match actual store hours and the store on north academy is currently closed. It’s annoying to make a trip to a store that you thought was open, but turns out not to be. Waste of time and money

Am
Review №69

It was only this year that I discovered the store, because I didnt think it would be the store for me considering the name. Boy was I wrong. Great prices great clearance and great staff. I love the store.

Gr
Review №70

Extremely friendly staff and helpful with boot selection.

Jo
Review №71

Great service Jessica took the time to show me a ton of work boots. I will definitely return for my next pair.

Go
Review №72

Excellent service! I purchased a Cody James neoprene vest (in black) that I wore only a couple times in a few months. At about the 3 month mark I wore it for 3 days in the sun and it started turning a pink purple. I explained the situation to the 2 managers on duty and they explained that customer satisfaction comes before a 30 day return policy. They happily refunded the entire price as long as I used the credit in store which I happily did. Customer satisfaction comes before a buck at this store is what I learned and I will definitely be back to give this store my business.

Iv
Review №73

I went into boot Barn this morning did were two young ladies working in the store, they were very helpful to me. They offered to take their time and help me Tryon jeans I told him that I would come back another time but they answered a lot of questions I had on various close boots styles and jeans. I would recommend the store to anyone they really take their time and really give you the red carpet treatment as a customer.

Ch
Review №74

Great place to shop. They are a mid-priced western & work wear and boot store. The best place to shop for deals is the clearance items that are in each department. They often have clearance sales about every 4-6 weeks. The clearance sales range from 25% off the lowest price to Buy 1 get 1 and everything in between. They have a large selection of boots. Boots are something that you really need to try on. Yes you can buy them on line, but you take a 50/50 chance of them not fitting correctly. The staff is very knowledgeable, friendly and will make sure your boots fit correctly.

Br
Review №75

I found a pair of boots that I love! While they didnt have my size, they did offer to have they either brought down from another store or shipped to my house. Plus! Got some jewelry on clearance!

jo
Review №76

Awesome! Went in looking for some new boots. Im a bit of a redneck rocker. Kind of old school rebel country you might say. I had an idea of what I wanted out of my boots but not really sure how to find em. I told them what I wages l wanted and she showed me how to find them and they helped me find several pair to choose from along with some shirts, and new belts. Awesome awesome service. Ill definitely be back.

Gr
Review №77

For Cowboy gear this is my one stop shop. Neena did a wonderful job taking care of my clothing needs quickly and without any hassle. Thank you so much for your time and effort as I do not like to shop!!!

sa
Review №78

Super high prices. Went to find Chippewa boots, And they only had two pair in stock. The selection was horrible. I went to Big R and was impressed with the selection and pricing.One other thing, this placed felt cramped and small. Not a good vibe from the staff. The older lady was the only one offering help and she really seemed to care.

Ca
Review №79

Nice selection of Boots, clothes and accessories

Ke
Review №80

Great service. Attentive employees. Very helpful.

Da
Review №81

Best Store ever.....

fr
Review №82

The ladies here were so helpful, definitely recommended this location. Thanks boot barn

Ap
Review №83

Low selection of work boots and the staff wasnt very helpful. I asked specific questions if they had certain items in stock and I was told to look in that corner but probably not. Extremely shocked they carry such little actual workwear when its a western store. Clean store with plenty of cowboy boots you can go dancing in....not really work in. Next time Ill be visiting the other Boot Barn in town that are much more friendly the times I have been there.

Ed
Review №84

Decent selection of boots, but little choice for wide feet, and EE selection not separate so real pain in ### to find what they do have. Ended up with nada!

Sa
Review №85

Stop by to see if they had tall pants for females. They didnt have much of a selection. But that is normal. But they did carry some which was amazing. The female that helped me was very helpful.

mi
Review №86

One of the employees was unnecessarily rude.

Cl
Review №87

Only gave ya one cause I couldn’t give you none! Like you deserve BOOT BARN! Zero starsI ordered those pants on 27 December and they didn’t even get to your place until 8 January bad service holiday or not bad service then when my son went in there to exchange them for a pair pants that would fit him you didn’t have them in stock and then return policy sucks! anyways this is a cluster and from now on I will let everybody know on social media what kind customer service you have their zero! disappointed very unhappy customer will never shop there again did you hear that I will never shop there again! Then you gave my son a hard timeUnacceptableOh yeah I’m going on yelp toBringing my business to Cavners on carefree and powers !

li
Review №88

Had to get out of there because I loved everything!

CA
Review №89

Nice and friendly staff but very very small selection for my size 14 so I decided not to buy guess Ill try somewhere else

Jo
Review №90

They have great products, good people too. They are extremely proud of their products, the prices prove it. I got a pair of boots that I saw in their store for under half the price elsewhere. All I had to do was look around.

Ja
Review №91

I like this place more then the counterpart huge store across the way. The staff is super friendly and helps you with everything in a way that is welcoming. Anna was the young lady who helped us during our visit. Hands down, I would shop here based on pure principle in the future. Selection wasnt an issue, anything that wasnt in stock could be ordered. So when it came down to it, the shopping experience is what made the difference here! Thanks!!!!

Gu
Review №92

The lady was really courteous and she respects a lot military people... the place was super clean and organized...Love it

Mo
Review №93

Great place friendly people good prices..

Ma
Review №94

Good selection of boots.

Me
Review №95

Not a good experience here. I was really excoted to look for some boots here, but the person on staff wasnt helping me find other options. Just because you dont have the pair I saw on your website, doesnt mean you dont offer me something else. It was for my wedding day and I felt like the lady on staff just didnt care. I ended up going to the Boot Barn on Bass Pro Dr. and had an AMAZING experience. I highly recommend that location but maybe the lady was just having a bad day. Either way not going back to this location

Da
Review №96

Hello, what can I talk you into today? greeted the owner, a cool military man. Although I found a nice pair of jeans, take note that the selection here is nearly all Western/cowboy, aesthetically speaking.

Ch
Review №97

Huge selection of boots and the staff is super helpful. Highly recommend buying a new pair here.

Ma
Review №98

Next Barn there theyre very friendly people their supply of merchandise is beautiful the boots are great will be back

Ka
Review №99

Found an excellent comfortable pair of boots. Staff was friendly and helpful

Ta
Review №100

Friendly staff!

Information
47 Photos
100 Comments
4.3 Rating
  • Address:5625 N Academy Blvd, Colorado Springs, CO 80918, United States
  • Site:https://bootbarn.com/
  • Phone:+1 719-593-7875
Categories
  • Boot store
  • Clothing store
  • Western apparel store
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:11AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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