Amazing Ladies,Allie and Ashley were so welcoming, friendly, and helpful. We appreciated the way they made us feel that they were truly interested in meeting our needs. They made suggestions and helped us find the perfect bed for the grandma of the house. They gave us many options and worked with us on understanding the differences and how each bed functioned. They were good listeners and patient with all the questions and ideas we had. A good sense of humor and enthusiasm made this a fun experience. They made us feel free to call back with questions that might come up for us later. We intend to continue a business relationship with Mattress Firm because of them.
We showed an hour before closing and Jordan was still extremely personable, professional and able to find us something in our budget in no time! Great selection and even better staff
Jordan was so awesome and super helpful we were able to find exactly what we wanted with his help! Definitely the best experience I’ve had at a mattress store!
Nice people. Competitive pricing. A pleasure to do business with them
Jordan was very helpful throughout the entire process and was very honest and met my expectations! He listened to my budget concerns and helped me through different bed options with pros and cons! He definitely made this investment a lot easier!
Excellent service and Provided everything I needed over the phone. Experience in products, gave me and my family a great deal. Happy I called help me right away. Alot Better than furniture row.
Nice people I dont have no problem when I had a issue with my bed they help a lot
Nathan helped me choose the right mattress for my medical needs. So pleasant!
This isnt a clearance center. This is a mattress firm with a value corner.... kinda looked like one of those comedy shows with the pretty product out Front and then beds stacked in the corner with a small value corner sign above them.
Nate was very helpful and quick! He explained everything very well and communicated excellently!It was a much shorter process that I had thought
I give the delivery of my over $6000 purchase 2 stars.1 star for showing up, 2nd star for actually getting the bed set up. In my mind thats a D...barely passing.They ran out of my house saying that their boss at the warehouse told them they were behind. They literally ran out of my house, and didnt take the old matress or box springs which was part of the delivery agreement. They did not work with us to adjust the bed to our satisfaction, and if I had not said...what about the remote, that would have been a problem as well.That said, the people at the store itself, were amazing in working with me, Jordan in particular. Matress Firm really needs to contract with a better, more customer friendly delivery service. That should be easy to find.
Very knowledgeable reps. Helped me choose the right mattress just for me tailored for my specific needs.
The employees were very knowledgeable and personable. Made the whole process easy and fast. Won’t buy a mattress anywhere else.
Chris was great! He was helpful, answered all of my questions, and put together a great package that met my needs and my budget. When one thing didnt work, he tried another and got an even better price. Also, delivery in 2 days (others said 4-6 weeks due to COVID). This was the 2nd time Ive purchased from Mattress Firm and will do so again!
We came in to buy an affordable mattress and told the person working there, Chris, just that. He was very respectable and helped us find just what we needed. Didn’t try to talk us into buying something we didn’t need. Overall great experience.
We had a great experience while at the showroom. However, the nightmare began after we received delivery. Miscommunication with Chris regarding the leasing as well as our sheet package delivery. When I spoke to him about the miscommunication, he belittled me insinuating how can I not understand that he made everything clear. Well Chris, you lied to get a sale and then belittled me. Perhaps you are prejudice and think all us latinos are ignorant.The truth will soon be exposed. You know how to sell but cant carry it through.
Great service. Chris listened to us as we tried out mattresses and adjusted to our likes/dislikes. He had a no pressure sales pitch and got us a great deal.
Chris gave us exactly what we were looking for with no hassle. Took the time to listen than delivered. Great experience!
We needed a platform frame immediately. Chris checked inventory across the city and reserved one at another store. He then made it simple for us to pay and pickup quickly. Awesome service.
Chris was super helpful. He made sure that I got the best deal available. He was also very friendly and made buying a new mattress easy.
We narrowed our choice down to 3 and then down to 2, things went very well. We ended selecting the top of the line mattress.
Chris was very helpful, patient and kind!!! I feel he went above and beyond to get us a mattress we could afford and be happy with. Thank you Chris for your hard work and kindness.
Great customer service. No pressure and patient with us. They gave us as much time as we needed to go back and forth deciding between beds and trying them out as much as we needed. All of our questions and concerns were addressed. Definitely a great place to get your next bed.
I went in there looking for a mattress and I was in and out and got one for a good place.... verrrrry satisfied!!
Best experience I have had looking for a new mattress. They treated us with respect, didnt act like sharks attacking us trying to sell, and were very knowledgeable on their products. A big shout out to our sales rep Chris Pollard for giving us a great experience and ensuring we walked out happy and on a bed that we will love for years.
Experience was awesome. The sales associate that I worked with, Chris was totally amazing, totally efficient, and totally on top of his game! He was super friendly and super easy to work with and I will seriously be coming back and recommending mattressfirm to everybody
Chris was amazing! Very knowledgeable and friendly, was able to answer all of our questions. Great experience!
The wait for my matress has cost me the pain of sleeping in a recliner with arthritic bad back.
Chris was super helpful and easy to work with. Definitely think we got the perfect mattress at a great price.
Perfect sales person, wonderful service, i really appreciate it, Thank you Chris Have a nice day.
Randy was very knowledgeable and helpful. He took the time to ensure we were getting exactly what we wanted for the best price possible. He was polite, professional, and accommodating. Thanks Randy!
I really appreciate Chris Ps help in finding me a great mattress and a great deal! He made this experience quick and easy.
I haven’t bought a mattress in about ten years, so times and gadgets have changed. Kayla J not only answered all of my very many questions, but went above and beyond by answering questions I didn’t know I should be asking. She is truly a professional and I highly recommend working with her if you need anything mattress related.
Awesome service! Lawrence and Siri really were professional and kind. They helped my husband and I order a new bed frame as well! 10/10 would recommend!
Chris was a great help! highly professional, easy going, and honest! Would highly recommend!!!
Absolute VERY BEST hands down! Aaron was AMAZING and knew exactly how to help me get the mattress and adjustable base at a great price and delivered/set up 2 days later! You CANNOT put a price on a great nights sleep....this is not a purchase...its an INVESTMENT into better health and a HIGHER QUALITY of life!! Thank you Aaron....we will NEVER go anywhere else!!!
Bob at the Colorado Springs location was wonderful! I called him before I went in to tell him what I was looking for, and he had done research on available stock before I even arrived! I was in there less than 30 minutes having found exactly what I was looking for, and at a great price. I highly recommend this place.
Kayla was more than helpful and knowledgeable on the different mattress. She was very nice and able to direct my husband and I to the perfect mattress that fit our needs . She even stayed late helping us with everything. Kayla got everything we needed with out any sales pressure
Kayla was very professional over the phone, unfortunately I didnt get a chance to meet her. However, her Manager Nate was very professional as well. My price match was as promised. Customer service was exceptional! Thank you!
The sales associate was very helpful, and knowledgeable about the mattresses we looked at.It was a very good experience, and would recommend this store.
These folks helped right away, explained all the different types of products and were a pleasure to deal with. Will be doing business again as the need come up to upgrade.
Worked with Chris Pollard, he was fantastic through out the buying experience.
Just bought a new mattress from Bob the other day. Not only am I happy with my purchase, but Bob was one of the best salesmen I have ever worked with. He was knowledgeable, respectful and was never pushy. I will be back to buy from Bob when it is time for the next mattress!
Young man was very helpful, professional and knowledgeable. Showed me several options with various prices and there was no pressure at all.
Aaron was super helpful with finding something comfortable and in our budget. Even pulling mattresses out multiple times so we could compare. We left happy and came in under budget.
I came in yesterday and was helped by Aaron, and he was AWESOME. Full disclosure: I ordered a bed in a box from Amazon, and it got lost in the mail (thats a whole different legend that I wont get into here). So I came here frustrated and just needing a bed quickly, Aaron talked me through what was best for how I sleep based on different coil / foam options, he was funny, super helpful, super informative, and best of all... I was out of there in like half an hour, with tracking info for my delivery (two day delivery, quicker than Amazon!) He was great, this place is great. Screw Amazon, YAY AARON!!
Nathan was super helpful from the moment we stepped inside the store. I never felt pressured or rushed, and he made the process of choosing a mattress enjoyable. Highly recommended.
Store was clean, well organized and presentable. Sales associate Nathan Caron was outstanding, knowledgeable and helpful. Thanks!
Awesome place! Aaron and Kayla were awesome. Aaron was professional and listened to what I wanted. Definitely not a pushy sales person or place. I told him my limit and he showed me options in my price range. Great service and I got the adjustable bed and mattress for a great sale price!!
Got a comfortable mattress and delivery at a great price, great people.
Excellent service from both storesUnderstood our need and didnt try to oversell usEven laughed at my corny jokesThank you
We just purchased a mattress and adjustable bed frame from Aaron. He is very knowledgeable about all the products in the store. No pressure, made our decision VERY easy. Cant wait to use our new items. Ethan was also very helpful when I came in the day before. He was the reason I came back. He was not working today, would like him to be included in this excellent customer service experiance. That you Aaron and Ethan!!
Had a wonderful experience with Aaron buying my new mattress. He is knowledgeable and friendly. He made sure I got just the right mattress for me. They even took my old mattress when delivering my new one. Thank you so much. Happy customer!
Great group of guys here. Bob made sure we found a mattress that worked for us while helping us stay within budget.
Excellent customer service!!!
Recently purchased 2 King sized Hybrid Mattress sets plus accessories and pillows from a VERY friendly, patient, attentive, and knowledgeable gentleman named Bob. My sister went into the store and met him in person as I have been a bit under the weather and he put everything together over the phone and internet for me in a short manner of time. He reminded me about a much needed mattress cover to protect my investments, which I was very thankful of- but was not an overly pushy sales person. He made the experience easy and personal. Just how it should be anytime a person is spending a lot of money on an item they will be using every single day of their lives. If you need a mattress, I recommend stopping by Bob’s Mattress firm location. He will help you find what you need to help you sleep better and feel good about your purchase!
The customer service person was awesome. Very helpful and knowledgeable. Went out of his way to help us and make buying the mattress set easy and stress free.
This was the best mattress shopping experience I’ve ever had. Aaron was extremely helpful and definitely cared about his customers. The deals were already great, and he even worked to improve the deal for me. I highly recommend starting your mattress shopping here.
It was a great one. The sales person was truly helpful and just awesome to work with. I came out happy and and feeling I got a great deal.
The manager helped us to find the perfect mattress to fit our need. He was very informative, friendly and professional. He was able to sell us an excellent mattress at a great price and we didn’t feel pressured at all. Overall in every way it was a great experience and I would definitely recommend this store for anyone looking for a new mattress!
Aaron was great. Polite - knowledgeable - organized - pleasant. He pointed out which mattresses matched my criteria and shared the pros and cons of each. 10 minutes later, I had a new mattress with delivery within 2 days.
Came in to purchase a queen frame. I had additional questions about mattresses/pillows and they were very helpful and knowledgeable. I was pleased with the quality and I will certainly be back when I’m ready for a new mattress!
From start to finish Aaron was helpful and informative. Never pressured my husband or myself into something more expensive. He listened to our needs and wants and was simply a pleasure to work with. When we had a hiccup on the delivery day date we simply called the store and Aaron was able to get the date moved. I would highly recommend this store!
Good experience with Aaron. We got what we wanted and he helped get us squared away even when inventory was interesting. Very personable.
READ THIS - I came to Mattress Firm Clearance today and worked with Sally, Mike was also kind and helpful. I have been to the other Mattress Firms in the area, but Sally found me a better deal than anyone else. I saved over $1500 at this store. I was comfortable working with Sally as she was not a pushy, and was very knowledgeable and personable. She worked to find me the best deal. I am VERY happy with everything and I will definitely be returning.
There is only one word in the entire English language that is able to possibly explain how reliable, helpful, friendly and professional Mattress Firm Clearance really is. And that word (rather name) is Aaron! This gentleman was able to demonstrate his endless knowledge regarding the stores products, inventory and promotions. He was able to succeed in this in a manner that made both myself and my pregnant wife at ease and 100% stress free.It was not only due to Aaron and his dedication to not only his career, but his positive attitude towards the needs of customers that we wound up purchasing a mattress as well as the bed frame directly from this location.Delete all the other Mattress Firms from your Google Maps, directories and contacts. This is the only one worth spending your time at and that is only because of the greatest customer service salesman...Aaron! Would rate higher than 5 stars if I could.
Great customer service! We walked in not knowing what we we’re getting. We just had a budget and did not go over. Tested several mattresses to see what we needed. In matter of an hour Aaron got us a great deal on a mattress.
I had a very great, but I never have had a bad experience with mattress firm. Bob is who I sealed with this Time and he was the best and gave me a great deal. Thanks to all at Mattress firm.
They are very friendly, super helpful with assisting us, and the process was super quick and simple. I was very surprised!!
Great prices and awesome service!
Bob was thorough from the beginning. Committed to checking his inventory for my desired product and another stores if necessary. He found it. I bought it. Great sale and salesperson.
This is a great place to pick up a mattress, we went there and looked at the huge selection that they have. The salesman were very nice and knowledgeable and helped us to find a very comfortable mattress for us. I would definitely recommend this door to anybody whos looking for a mattress you can find great deals there so be sure to look for those great deals, and salesmen are very good at your job and they can show you some great deals for you
Kayla was awesome and helped us out a ton.
My boyfriend and I had never been mattress shopping before and had absolutely no idea what we were looking for, thankfully Aaron was working because he was really helpful and extremely nice. We went home very satisfied with a wonder mattress that day. I would recommend anyone to him.
After checking out several other stores, I found Mattress Firm to be the best on prices for an apples to apples comparison.
It was an easy process and we thank you for your time,I cant wait till we get our new mattress
Aaron was amazingly helpful, ensuring I was able to transport mattress safely in my vehicle! Went out of his way to get us the best mattress for our needs! Thanks so much Aaron!
Aaron is awesome! His knowledge and expertise helped us find a solution that fit our family needs without breaking the bank! We appreciate his customer service and he is definitely an asset to Mattress Firm.... you have a customer for life as long as he’s around!
Aaron was amazing! Very knowledgeable and helped us out in buying our new mattress. Looking forward to sleeping on it tonight! Highly recommend this place to anyone on a budget.
Keison was a great advisor! From helping me expand on mattress knowledge, to helping me with price.I thoroughly enjoyed working with him and I appreciated what he did for me!
Aaron was very helpful during our family’s mattress-finding experience. He showed plenty of options and led us towards the best choice/value he could give us. We now have a great king-size tulo for our guest bedroom when family visits!
This is the second time we have purchased a bed at this Mattress Firm. Today Aaron gave us excellent service. We’ve always been treated fairly and with respect.The Mattress Firm brand of bed is impressive. I’m a dedicated customer of Mattress Firm and especially the staff at this convenient location.
My fiance and I came here to buy a mattress and we were met with the most professional service and a wonderful friendly salesman. Nicholas was knowledgeable and so helpful with helping us pick a mattress and a frame. He also made all the ins-and-outs of warranties, delivery and purchasing so easy. Thank you for such great service!
Make sure to see Aaron. He was very kind and extremely helpful in finding the right mattress in our price range. He made sure to show us several options and help us narrow it down to the perfect mattress.
Aaron was very helpful and let us try whatever mattresses we wanted to try! He even took us to see the bed in a box brands because we were intrigued by them. We ended up getting a great deal with their black friday deals. Definitely check them out!
A few months back I called for information and knew then when I was ready to buy, I wanted them to have my business. Caring...goes a long way. Wow, was I right! Yesterday with my purchase came real people. With todays crazyness going on around us, love shows up, making a simple getting out of the house to buy a mattress...A BIG AWESOME DEAL...to a lil ol lady!!! Thankyou thankyou thankyou
The salesman greeted us when we came in. After asking some questions he guided us around the store helping us determine which mattress was best for us. He was very knowledgeable about the products and helped us find our mattress. Very pleasant experience.
Quick, easy and Quality products.
Excellent customer service, great prices! Incredibly helpful staff!!
Aaron was extremely helpful with showing us a range of options, getting us the mattress we wanted, and keeping us within our budget. An excellent shopping experience.
Aaron helped us out and did an outstanding job. We came in looking for a specific mattress, when we found it wasnt the right mattress for us, Aaron was able to make suggestions to find us the one we needed. Couldnt recommend this store more and couldnt recommend working with aaron more also. Thanks guys.
Another great experience purchasing a matress. Helpful without being pushy. This is the 5th replacement mattress Ive bought in last 2 years from them. Highly recommend
Best place to get mattresses
Nicholas was beyond accommodating when helping me find the perfect mattress. I was sleeping on a sleep number and was satisfied but it was time for a new mattress. He guided me to a 3000 blue something soft foam mattress and it turned out to be the most comfortable bed I have EVER slept on. However with the nine inch box spring I had to get on my tip toes to get in(I’m 5’9”) but as I age I’m 71, I thought that obstacle might be a problem. Once again he solved it by sending a 4 3/4 inch box spring. I will highly recommend his store to all my friends. Superb customer service.
Going to Matress Firm was a good experience. The man who sold us the set listened to are needs and worked with our budget. He was very knowledgable and helpful not pushy.
Aaron was super helpful! Listened to what we were looking for and helped us find a good deal. I’m looking forward to my new king mattress!
Jamie and the manager of this location were so helpful. It was my first time purchasing a mattress and they made it so easy to find my perfect match. The prices are unbeatable! I compared to Denver Mattress and Mattress Firm Clearance was significantly cheaper with the same high quality mattresses!
Aaron helped give me a amazing price on a queen size bed than you are a amazing sales man great clean store great looking beds yes do stop here you won’t forget it I feel I won something at the Fair 🥳
I will be honestl I cant even remember the last time i went bed shopping and the salesman did his jod excellently.