Guys are super helpful and always willing to help me find the rights parts for my Frankenstein vehicles.Always seem to be happy to help and are willing to go out of their way to make things happen.
The experience was horrible. Extremely rude staff who acted like they are better than you, not to mention theyre so much more expensive than their competition. Stay far way folks.
Professional, helpful service. Great auto parts store
Always love napa great service with smile
Good store can get most car parts
Incredible staff. Joe the commercial manager is fantastic. Very helpful.
Bought a radiator here 1 year ago with a 2 year warranty. Its now leaking after just one year.They dont keep what customers buy on file so with out a recipe from a year ago they wont honor there warranty. This is BS OReilly, auto zone and all the other parts stores can just look it up by my phone number . Come on Napa get with the times its 2020.Napa Cost me $800 . I would not recommend buying parts here.
Ive been here a few times and I think of it as the auto parts store of auto parts stores. Its where I prefer to shop for parts.
Just parts no real accessories for your car
Manager better mind his business manners if he wants customer. Was extremely rude.
Always ready and willing to help
Awesome customer service. Knowledgeable staff. Always have the parts I need.
Suzie was extremely helpful and saved me a lot of time with some helpful advice. I was ordering and oil gasket deal which I plan on picking up soon!
Stopped in today to quickly grab some windshield wiper blades. The assistant manager (I believe his name was Jay) was at the counter and no other customers in the store. He was fiddling around with the computer and chatting it up with other employees and it took him a half an hour to get me blades and check out. I politely asked if they could install them since every other NAPA has done it. Nope. Too busy. Unfortunately I didnt know how and they were too busy giving atrocious customer service so I got to leave and head to Denver without what I needed. Extremely disappointed in the lack of any service given. Next time Im headed to Auto Zone.
Quick and friendly staff
Really great store! We called ahead to see if they had a part for a Dodge. Dealership wanted $900 to do the work for a part that cost $100 and some change. José had it and put it aside for us. He was worried we wouldnt make it in time to pick it up. He was so nice and made the drive worth it. Well have to go out of our way when we need anything in the future :)
The one place that had what I needed customer service is off the hook went above and beyond for me thank Guys
These guys are always willing to lend a hand.
The staff and manager we very helpful. Had to have a hydraulic hose repaired on a Sunday. I was in and out in 45 minutes. Thanks guys!
I took my 86 Chevy Blazer in to get the transmission checked and they did a great job. Their customer service is top of the line and the turn around time is what you would expect. I definitely would recommend this establishment!!
Napa always has had Quality Parts. They have changed manufacturers or suppliers. I think thats what I heard. But the parts still seem to be high quality. I recommend their parts.
EXTREMELY KNOWLEDGEABLE, PROFESSIONAL, COURTEOUS EMPLOYEES . IF THEY DONT HAVE IT THERE, THEY GET IT QUICK .
Usually good. No one answered the phone and it seems like its closed ....?
In general, not being a Colorado Springs native, I tried all the discount auto parts stores. NAPA in the past has always been a higher end parts store in regards to price. After waiting for the other stores to order and deliver for pick up at the store, 90% of the parts I recently bought from another store did not fit or were the wrong part. So far, without exception, every single part has been the correct part, the fit and finish of the parts is noticably higher quality. I am rebuilding older cars and trucks on a regular basis, for myself and others, and I will not even consider returning to the other guys! Value for the money was easily seen in the NAPA parts vs the other stores. Being completely honest, the price of the parts recently purchased were less expensive than their counterparts. I have spent hundreds in the last month or so and Im happy to report that I found the staff knowledgable and helpful, parts I had to order were available for pickup precisely when the staff said they would be ready. I am proud to buy all my parts from NAPA now....Well done NAPA!
These guys always try so hard to help me. Im a long time NAPA customer and every experience for 25 years has been wonderful. Even if they dont have what I need they always have suggestions on where to find it.
Great parts with a delivery system that just works!! Our company purchases many repair parts in a week, and we really appreciate their willingness to help.
Very helpful crew. New to the area appreciate the kindness and help!
Awesome crew in here. Needed starter for my big truck and they ordered and got it for me same day.
Every time I have used this NAPA they have been incredibly courteous and helpful. I couldnt figure out a fuel filter leak and the guy behind the counter figured it out in 2 minutes.
Friendly, knowledgable staff. High quality parts, and things you can find at other stores like automotive grade fasteners.
Salesman was very polite and helpful
I have been buying NAPA parts for years and years theyve always had the best quality parts
I take it back. Napa has always had parts needed !! I found the stuff I thought I left on the counter. Sorry.
Absolutely..Amazing..Napa Knows How!
Fast & knowledgeable service and reasonable prices.
For the most part they always have what I need
Great selection, good service, KNOWLEDGABLE PEOPLE working at the counters.
Ok place but hard to get into and tho knowledgeable not the friendliest of workers
Friendly knowledgeable and very helpful.
Best service, knowledgeable, great attitude and helpful staff
I went into Napa Auto parts with a piece that fell off my cat, they knew what it was and directed me to the closest place that had the part since they didnt at that particular location, the other location was just as helpful, kind and considerate and I was in and out in only a few minutes
Have an old International Harvester that is nearly impossible le to find parts for. These guys manage to find so many of the things I need! Not all granted but any little bit helps!
The best parts with the best warranty available internationally!
Very knowledgeable staff, super helpful.
Great place if you really have to have the part
Best experience buying parts for my subaru!!
Better than going to the dentist.
The manager there was very helpful
Very nice people
You ask, they have anything and more
Always has the most helpful staff!
Good customer service
Great store, nice staff
Always great service.
Very good service.
Very knowledgeable sales crew
Good guys, very helpful
Worst customer service of any parts store!
Great people to work with
Very helpful
Very helpful
Had the part I needed
Will not help to replace the part
Nice people
Grate customer service
Quality products
Always has what I need