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Advance Auto Parts
725 Cheyenne Meadows Rd, Colorado Springs, CO 80906, United States
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Advance Auto Parts
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av
Review №1

Ty is really a good worker. Great customer service skills. He is the man for.the job

Ri
Review №2

I would like to personally thank Christiana and Ty they were absolutely amazing and super knowledgeable. They helped me get my car back on the road and I would like to personally thank them!!! It was an amazing experience!!

ma
Review №3

It was my first time here and it was the best customer service I ever experienced at an auto parts store. Thank you both very much crew of 4/23/21 @2:13pm and extra thanks to Ramon for installing our windshield wipers. He was fast, friendly and awesome.

Jo
Review №4

This is becoming my go to store to pick up miscellaneous auto parts.

De
Review №5

Always got the parts I need, found a slaphead ratcheting wrench, too bad it didnt fit in the replacement fuel pump spacing for the application I wanted it for... may e theres a refund at the end of my rainbow. On the plus side this 400cu FORD is back on the road. Idk how long, however I kinda like it out here

Ly
Review №6

After leaving Phil Long Ford where I stopped in for an oil change and received questionable service, I stopped into Advance Auto Parts to get the many questions Phil Long Ford left me with answered by Christina. Christina answered all my questions for free and she was knowledgeable and friendly. Thank you Advance Auto Parts and Christina.

jo
Review №7

The sign and the website say open til 9pm i went to the cheyenne rd store colo spgs at 730 and CLOSED i need connectors n ended up stuck overnight

Ki
Review №8

Usually has what I need if not they get it in the next day

Ca
Review №9

Helpful and knowledgeable. Came out to my car and made sure I was purchasing exactly what I needed.

St
Review №10

Got what I needed and off I went

k8
Review №11

Hands down the best auto parts store in the neighborhood and I have been to them all. Tom is the star of this shop so if you need any help he is your man. I have been to every shop within 20 miles and none provide the expert advice these individuals offer. Thank you all for helping me out in bind after bind.Dave

Ry
Review №12

Awesome service! Everyone seemed very friendly. Getting our battery changed out was quick and I appreciated the help. Ill definitely be back to this location anytime we need something

Au
Review №13

Had everything I needed was able to pick it up quickly efficiently and the staff was great. The manager there used to work a different store and its great to see him again.

Da
Review №14

99.99% of the time theyll have exactly what I am looking for or need in the store. If they dont usually another store in the area does. If they need to order a part for me it never takes long and always get the correct part the first time. The staff is extremely helpful and are always in a good mood.

na
Review №15

Katrina and Britt helped me find some odd parts quick to get my truck back on the road...emergency status! Awesome crew here.

Je
Review №16

Very nice guy lots of sales

Su
Review №17

Wouldnt get my auto supplies from and other store only advanced auto always has the lowest prices and no matter which one you go to the staff is friendly and very knowledgable

Em
Review №18

Today I went in because the hose under my hood broke that sprays onto my windshield. When I went in the first time, Kat (?) helped me find the right parts I needed for that piece. Afterwards, she kindly helped me find a replacement key remote. I left and came back a few hours later and asked for help putting the piece on my car that she sold me because I couldnt do it. Jon assisted me by completely fixing the hose under my hood, encouraged me to try the spray multiple times to make sure I was satisfied. After that was fixed, I went inside for windshield wipers where Kat helped me find what I needed exactly for my make and model and then Jon placed them on my car. Both Kat and Jon were extremely helpful and nice! I highly recommend this store.

Ch
Review №19

The manager, Kat is amazing ❤️❤️ and Sean was fantastic! Thank you so much guys you really saved a girl today

Mi
Review №20

Judy is awesome. She deals with me alot so shes already got my info up just waiting to hear the part(s) I need. Always extremely courteous as well

Ch
Review №21

Sean is a great employee, worked hard to make sure everything was right with all my stuff, took extra time to do research for me. Thank you Sean for making everything easy and stress free.

Ri
Review №22

I had a voltage warning light on my jeep. I thought it was a faulty battery. Eric and Corry ran a diagnosis that showed the battery was fine, saved me $198. Very conscientious staff. Highly recommend.

Mi
Review №23

It would be easier if they just turned the screen around and let me find my own parts.

ID
Review №24

Helpful folks. I picked up an online order. It was waiting for me on a cart ready to wheel out to my truck. Ding a star for prices, but when you need it, you need it.

Al
Review №25

Amazing staff. Extremely knowledgeable. Always have helped me and never pushed me into a sale I wasnt comfortable with.

Th
Review №26

Ive bought several pieces of equipment here for my car. The staff are helpful and knowledgeable. They even helped me install a new battery.

Bl
Review №27

Good deals on the parts Ive needed

St
Review №28

Rude and unknowledable woman. Had an attitude and didnt seem to care to help looking up parts information. This has happened on multiple occasions, not just a single bad day. I give everyone the first one or two times, but after 3 to 5 times of the same bad attitude and lack of knowledge and caring to do the job right, is a pattern and deserves to be known. Also there have been plenty of times when there is only 1 person helping customers while 2 or 3 are standing around talking, laughing, and watching customers wait in line to be helped/checked out by a single employee. Unacceptable.

Ta
Review №29

Marc took over and now there is no such thing as customer service.

Je
Review №30

These guys have been super helpful to me without trying to sell me more than I need and answered my questions without making me feel like I was a girl (even though I am) that doesnt know anything about an engine.

Pr
Review №31

Helped me today with my spare tire great customer service and will always come back for parts

th
Review №32

Excellent service nice guys God bless them

St
Review №33

Friendly staff, military discount, and offer free installation on batteries. Prices are about the same as other nearby auto part stores.

Ti
Review №34

Everything you expect from an AAP. Staff is friendly and helpful. Varying degrees of experience/expertise, but answered all my questions and got me what I needed.

To
Review №35

Fast and quick. Good customer service. Military discounts to boot.

To
Review №36

All around good place for repair and/or replacement parts, the only problem that is not controlled by the employees who work there, is that some parts are only an online order and ship to your house.

Am
Review №37

The staff know my husband and I very well. If I have questions they always do their best to advise or help me.

K
Review №38

I am ONLY writing this review because of the excellent service from a gentleman named Q BUT need to write a review also for the terrible employee named “Judy”. She was so disrespectful to Q in front of many customers and disrespectful to customers. Her attitude was awful!!!!!!!!!!!! And apparently was the manager!!! Yikes. Q was unbelievably polite, patient and hardworking! Thanks, Q! You turned a bad day into a good one!

Th
Review №39

Very helpful to diagnose a check engine code. I was fixed with a new gas cap.

Ch
Review №40

Great expert service and everything you need for your car

Ch
Review №41

Not all the employees are as knowledgeable as you would like but they will admit right away if they are unsure, which is nice. Great prices and inventory.

Da
Review №42

A little pricey but good service

jo
Review №43

Dont go here, Ive been disappointed the three times Ive gone. Either rude staff or they dont have a basic part

Kr
Review №44

The store has a limited stock otherwise it has a good location & good customer service

La
Review №45

Went into get a part they didnt have it but ordered it for me and got it next day. They also called to let me know it was in and explained to me how to put the part in. They were great

Ra
Review №46

The manager was all over it. We got what we needed and all our questions were answered... it was great!!

Jo
Review №47

So these guys are not only stupid but ignorant too. Rich didnt know what a PCV Valve was and when i gave him a part number he laughed and said that didnt go to my car. I was looking at the part on my engine (idiot). So after he laughed and said i didnt know what i was talking about, i decided to call Napa Auto Parts; which they had the part and reassured me that Rich and Advance are full of idiots. Save yourself sometime and go anywhere but OReillys and Advance.

Am
Review №48

These guys are always helpful, prices are decent

Ja
Review №49

Very nice staff, and helped me with my Warranty on my car battery.

Jo
Review №50

Staff is great. Store is very well taken care of.

An
Review №51

Military discounts, helpful employees and theyll install your battery for free!

Re
Review №52

Staff are very helpful and you can dispose of used motor oil at this store. You must take the container back with you, but no disposal fees.

Mi
Review №53

Had what I needed at a decent price. However, the customer service could have been better.

Mi
Review №54

So impressed with their expert knowledge and helpfulness! Professional staff.

St
Review №55

Did not have basic rental tools like a brake piston compressor and was told they “never had those” after which the representative tried to sell me the tool.Drove to oreilly auto parts 2 mins down the road and received the service and loaner tool I was looking for.

So
Review №56

The service was good and were willing to help in any way. They even took the time to check other things in my car!

Br
Review №57

Very helpful staff, always willing to help out with parts and tips.

Ha
Review №58

Knowledgeable and quick service. They where the only ship in town to have a sub $200 altinator for my truck in stock

Me
Review №59

Great selection of parts & staff!

Do
Review №60

The best quality, customer service for your buck!

La
Review №61

Its close to where I work and the employees are friendly and know me by name if they dont have what your looking for they let you know where to go or what to look for.

Da
Review №62

Always has the part I need in stock

An
Review №63

Friendly and knowledgeable staff always willing to help.

Do
Review №64

These guys are awesome. Tom is the best!

ed
Review №65

Purchased a battery 2 years ago (auto craft) battery went bad and thanks to Carl he got that replaced for me at no charge . Great warranty and a great guy .

Da
Review №66

Every time I walk in there they are very nice and always willing to help

J
Review №67

Had a caliper i bought fail, they replaced it and the rotor it tore up no questions asked. If the staff doesnt know, they know where to get an answer for you at.

Er
Review №68

Cody helped me to check on ac free. As he checked ac charge needed just a little of charge to continue having ac on my audi. Thanks Cody for saving me.

Ji
Review №69

Helpful staff. Prices are a little higher than other places but not by much.

Ga
Review №70

Friendly as always just didnt have what i needed and i had to go to 3 other stores to find it

NA
Review №71

Shitty place shitty service and some shitty cashier who doesnt know what a pcv valve is. What a dumbass.

Su
Review №72

I liked it. Good store.

Ch
Review №73

This crew has customer service figured out. Sean went out of his way to get me taken care off. This store also has some dealer specific items that I was certain that I couldnt find. Two words. GO HERE.

Mi
Review №74

Meh ... no public restroom, no restroom for customers.

Jo
Review №75

Always have what Im looking for or can order it an have in store in couple hours

Ho
Review №76

Had what we needed at reasonabke price

Ro
Review №77

The staff is very helpful

Ci
Review №78

Horrible service. Was rushed out of store before closing.

Go
Review №79

Rude not very helpful FOUNTAIN store us way way bettet

Da
Review №80

Staff is nice people are very helpful

Je
Review №81

Almost always have what I need

Me
Review №82

Very fast & friendly!

cr
Review №83

Had wheel bearings I needed in 5 minutes.

Je
Review №84

Always ready to help.

Lu
Review №85

Helpful

mi
Review №86

Friendly associates outside of the store manager. I dont know what her problem is

Ch
Review №87

Thanks to Katrina and her sales associate, they saved us from having to buy a new battery. We are visiting from out of town and our battery died and they loaned us a jump box to get our jeep up and running!! They definelty saved the day for us!!

Er
Review №88

Excellent, friendly, and assistive employee.

He
Review №89

Staff is very helpful.

Ch
Review №90

Somewhat of a rip-off but had no choice in the matter since they had the tire that I required

Sa
Review №91

Very helpful staff.

Wh
Review №92

Great customer service

Jo
Review №93

Always good, always helpful

Ma
Review №94

They like helping

se
Review №95

They speak english

Te
Review №96

Good store, informative stall

Tr
Review №97

Very friendly and helped to change my headlight

Pa
Review №98

They werent very helpful!

Be
Review №99

Great for car parts

Ma
Review №100

Took care of everything on the spot!

Information
16 Photos
100 Comments
4.2 Rating
  • Address:725 Cheyenne Meadows Rd, Colorado Springs, CO 80906, United States
  • Site:https://stores.advanceautoparts.com/co/colorado-springs/725-cheyenne-meadows-road?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 719-579-9633
Categories
  • Auto parts store
Working hours
  • Monday:8AM–7PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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