They got the work done quickly and efficiently. They did a great job!
A+++. Thank You! Keith really understood me and what my car needed. His communication with me throughout the entire repair process was top-notch. Barbara was patient with me and knowledgeable. The team at Maaco had my car restored as if the accident never even happened. The service and quality of work surpassed my expectation on every level. I am very grateful, thank you!!
Absolutely wonderful people, I came here after getting into a wreck and when I got my car back it looked like it had just driven off the lot of a dealership. Great service and great people. 10/10
My car was damaged while I was away at work and the team here made my car look brand new. Barbara at the front was very helpful and kind and Keith did an amazing job thank you all so much
Excellent body work AND job paint! My MR2 hasnt been that pretty in a long time! :-D Attention to detail and car was done when they said it would be!Tom is as helpful and knowledgeable as he is fun and witty and a pleasure to talk to...Very reasonable price, after shopping around three different places, I had to come back to them! Here is a before and after pic of the car.
Amazing customer service. Highly recommend for all your fender benders and bumper cracks. Keith is very helpful
They havent called back yet after my car sat in the weather they paint other cars pretty good
This shop got me in for service within a couple of days of my phone inquiry. They completed the work quickly and perfectly. They are honest and worked with me to keep costs down.
Affordable and great service
Keith did a first rate job! I was rear ended pretty badly and when I got the car back, it was not only fixed to perfection, but he even buffed out a couple of scratches on the sides that I didnt even ask for. Car was in better shape than even before the accident. Thanks, Keith!
The price was fantastic and the truck looks brand new Again ! Great job on the paint and body work ! Highly recommend. Only thing was follow up with things that were supposed to be completed but no big deal.
They definitely do the job right, it takes time but then you get the best work no rush jobs. Best jobs.
Our minivan was scratched in transit from Carvana and we were sent to this Maaco by Carvana. They told us initially less than a week because it was 3 very small scratches. it’s now been over a week and each time I call to check the status, it’s a shock to them that I’d like a time estimate on when my vehicle may be done. “It’s a body shop” they say, as if that excuses them from performing service in a timely and professional manner.Meanwhile, the rental is only covered for a week, and they have thus far, refused to call SilverRock to update them on why the vehicle is taking longer than planned.DO NOT use this body shop if you have a choice!
Dan did a fantastic job putting my bumper back on my Toyota for a great low price. He was professional, very nice and got the job done in a timely manner. Thank You so much I will definitely be back if I ever need body work again. I recommend to everyone! Salute from an Army Soldier. God Bless!
Went in to schedule a time to get my car repaired. Tom looked at the car and gave us an estimate on how long it would takw. Very friendly service. We will stop by tomorrow to drop off our car and get a rental. Lobby was clean and the receptionist was very nice.
For the second time, they took care of me. Didnt try to rip me off. Great prices n work
I had a great experience at Maaco. I have an old pickup truck with its fair share of dings and scratches. The top of the cab was also showing the 2 decades of colorado sun damage. I dont want nor need a show worthy truck, bit I dont want it to look like junk either and Im getting a new topper for it and didnt want the difference to be painfully obvious. The Maaco rep and I discussed the issues and my needs and came up with an approach that made sense. The price of the work was reasonable and the truck came out looking near new again.
Mike made my car look brand spanking new all over again! He even went out of his way to do more than expected and accommodated my every need! And he got my AC working again!!!!!! 🙌🏼 I would recommend anybody needing repairs to bring their vehicle here!
Had my jeep painted here and it came out looking amazing. my estimator Dan was very professional and I got my jeep back fast. I definitely recomend this shop.
We used Maaco to fix a bumper on our car - worked with Tom as our representative. This was a great experience for us. Tom was helpful and fair with explaining the repairs needed and searched for the best prices. The car was done in just a few days, and when I picked it up - the job was fantastic - and it was returned to us clean....love that!! Thank you!
Had my bumper repaired recently and it was done extremely fast and the work done was great, you cannot even tell it was ever hit. Very nice staff and great work
While I appreciate their car estimate for a paint job I didnt think it would cost 1800 for a 2 door car to get a paint job. So for that, I will paint it myself, time maybe money, but paint alone for my house cost that much, so thats a no-go from me.
The staff was so helpful in assisting in my needs to getting repairs done on my car. I elected to retain to own my car even tho insurance company wanted to write the car off as a total loss. But I paid the cost if repairs and this company repaired the car to safely drive on the road. I really liked the staff and their great christain concerns towards my needs. Many thanks and God bless.
I would highly recommend MAACO, they were very helpful throughout the entire repair process and kept me up to date on the status of my vehicle. If need be, I will definitely be coming back in the future.
I had taken my car to another company for a repair estimate, and they said it would take 3 weeks to repair. I came to Maaco they repaired my car in 3 days at a cheaper price, and my car looks beautiful, you cant tell that it was ever damaged. Also, their customer service was amazing, they made sure I had a rental car equivalent to my car, when the car insurance company tried to give me an economy car. I highly recommend Maaco.
They took good care of my car. The work was completed for less than estimated.
Customer Service of any kind is a so hard to find these days. Well, I found it. I wanted to repaint my car from the time I purchased it. Maaco did such a wonderful job with my car. I came in explaining that this was going to be out of pocket, and I had a budget to stick to. Rob was my service guy. Never once did he pressure me for something more expensive, nor did he try to talk me out of my decision. I knew what I wanted and would not settle for anything less. The entire staff is so pleasant to deal with. Especially the very nice Lady at the front desk. After pick up my car, I didn’t notice until the weekend, that some kind of adhesive was stuck on my front headlight. I stopped back by to just ask them what I needed to buy to get the adhesive off. Before I knew it, they had my key and not only removed the adhesive, they polished both of my headlight and washed the car for me. Never once said I ask for that. They know what good customer service is, and we will definitely be a return customer. I can not say enough about this crew and how wonderful my experience was.
I would recommend this bodyshop to anyone needing work done. Dan and the crew at Maaco definitely went above and beyond on my black Dodge Ram. I will definitely be back in the future.
My experience with Maaco located at Garden of the gods was time consistent and convenient. They helped through any questions I had and gave me a good quote on my damages to my vehicle and helped accordingly. The most helpful in regards to damages and quotes was Mike Reece. Very knowledgeable and knew just how to help. I hope he sees this and knows what a great job hes done.
Maaco over the years was known for inexpensive middle of the road paint jobs. That has dramatically changed and nothing could be further from the truth from my own experience. The owners Joe Ambul, his family and his manager Mike, were amazing. I was in a bad accident with a 2015 Toyota 4-runner as the entire front end was completely smashed back to the engine block. They not only did a flawless body repair, their paint job was amazing as this vehicle is white with a pearl finish. A clear pearl is difficult stuff to work and many body jobs do not have the talent to do it right... it was perfect. They were always in communication with me. They sent me progress pictures, asked me to come down and look at it as it was being repaired and did a few extras that were not asked for, but made all the difference. All parts were OEM and Toyota and was very impressed with their body work. I used to only go to high end custom body shops but if you want a high end repair, excellent custom paint work and extraordinary customer service, you need not look any further. The entire Ambul family are wonderful people and I highly recommend anyone wanting the best quality work for their auto body repair to go here. Robert Smith
Mike and the crew repaired both of our cars after accidents. The paint matches perfectly; both cars look like new. Fast turnaround time and great with insurance companies in both cases. Highly recommend this shop.
They did a great job. Fast And good work.Mike was great to work with. Car looks great.Bout at all happy with USAA insurance.I wish i had asked maaco for their military discount. I forgot
Rob Wian did an AMAZING job. He handled all of the logistics with a terrible insurance company to get the check. The guys in the shop got my bumper on perfectly. They even washed my car by hand at the end. The front desk was extremely helpful.If you need ANY body work or detailing done. Maaco can help you.
Dan is awesome! He got me in quickly and the work was done well and professionally. They fixed the driver’s door of my full size cargo van but they cleaned the whole outside of the van and it looks great. Highly recommend!
I took my old 1987 suburban in for a paint job after I did the sanding and some body work and Maaco did a fantastic paint job for me.They even complimented me on the sanding job I did and did a free touch up of one dent I just couldnt get out properly. Rob was my estimator and was extremely courteous and helpful in helping me decide what paint package to choose. I ended up choosing the urethane/clear coat option and it only cost me $900. The truck looks fantastic and Im continually getting complements on it.It really looks like a new truck. If youre thinking about putting new life into that old car or truck then take it down to Maaco on GOG/Nevada and theyll make it look new again.
Happy with the customer service and paint job on my vehicle. Very fair price and friendly staff. The paint job looks very nice on my vehicle, my only concern is how long will it last.
Maaco has worked on our cars due to hail damage a total of 4 times. They have been professional, fast and detailed. They were informative and kept us in the loop the whole way. High recommended!
They did a very nice job.for a fair price.
Went into Maaco not knowing exactly what I needed. The guy who helped me, Mike, was super awesome and gave me an amazing deal on my paint job. I recommend Maaco to anyone who needs body work done. Thank you to everyone who helped make my Lexus sparkle!
Excellent service and great quality of workmanship. Would highly recommend this business.
My Malibu was wrecked by a negligent driver. Dan and his staff had me back to my car and have it looking good in a good timely manner. Dan even texted during the process to update me 👍
I realize that there has been much work at all autobody shops due to the recent hailstorm, but I was told by Tom that within three business days I would have a quote. I have called two different times since then and it’s now been two weeks. They all claim they’re going to send my quote but never do. However I did notice that they consistently ask if this was an insurance claim or if I was paying out-of-pocket. Why does that matter? I guess it’s a guarantee that they’re going to get paid when it is an insurance claim, since their guys are on commission which incidentally, Tom attempted to charge me $150 to get “an accurate estimate“ and as he put it, since his guys were on commission. So why now are they trying to charge for a quote?? I’m not so sure I would recommend this place. If they were going to be later than three working days then they should tell me that instead of stringing me along and then trying to charge me to quote the damage to my truck. Very unprofessional.11/14/18 - never received my quote.
The folks at Maaco Colorado Springs were very prompt at answering my questions and letting me know what was happening with my car. Unfortunately my car was totaled but they were very understanding and helpful when I needed to clear the rest of my belongings out. I appreciate their empathy.
I had a dent in my truck and they repaired it in a timely manner as well as did a quality paint job. The customer service was also good. Thank you!
They were so incredibly helpful, courteous, and efficient. They got me in Very quickly and went the extra mile to complete the collision repair on my truck. I highly recommend them for their quality of work and customer service. Thank you Maaco!Second visit: MAACO MADE MY MISHAP MAGNIFICENT! 2 Superbowl Sundays in a row my vehicle got smashed (by drunk drivers) and 2 years in a row the team at Maaco made it better. Words can not express how amazing, considerate, professional, accommodating, efficient and superb they are. This year my vehicle was totalled and, thanks to their master craftsmanship, you cant even tell! I was absolutely amazed at the results. 1000 GOLD STARS, 4 THUMBS UP, A HIGH 20, AND THE BIGGEST THANKS EVER!!!!! THANK YOU MAACO ON G.O.G.!
Had to have the side of my truck bed repaired and repainted. Job was done on time and came out perfectly. Very nice job, paint looks brand new - all signs of the damage gone. Very happy with the price, too. Would recommend, and will definitely go back for future bodywork.
Kept up to date on progress and received the car back in a timely manner. Car looks as good as new! Very nice people to deal with and very professional.
My car looks wonderful! Maaco did a fabulous job. I feel like I have a new car 😃
First time to use Macco location on East Garden of the Gods- Colorado Springs, CO. Very professional, kept me updated on the progress of the repairs. Did a very good job for me. I recommend this location for automotive body repair and painting.Jim R.
Came in for an estimate for paint and body work I was assured they could do. Could never get a call back despite repeated messages so I had to stop in unannounced.The guy doing the estimate acted like he couldnt get me out of there fast enough. Told me none of the work I had asked about was something they would be willing to do. I understand if your shop isnt capable of handling some work, but how about using a little professional courtesy and telling a potential customer the truth. Dont lie to them just to get them in the door. All this did was guarantee that I will never consider your organization for any work in the future and I will refer people to a different shop.
GREAT JOB!!!! Ive had several vehicles repaired at the Garden of the Gods location and have always had great service. My Suburban was hit hard in the right front door. Maaco fixed the fender, replaced the door and was $500.00 less than the other body shops. The paint matches perfectly and they gave me a lifetime warranty. I would recommend them to everyone.Thanks, Maaco
Great job!!!Thank you for taking care of my car. God Bless you. Sincerely, Connie Sanchez. 🤗😀
The Good:Lady at the front desk is very nice.The technician handling my car was friendly.The Bad:No calls/updates... I had to call to figure out what was happening.Noticed the following problems there and pointed them out to the technician:-Contaminants/dirt in paint (15+ pointed out)-Paint runs-Peeled paint from under taillight in front of him-Bumper was not blended well-Swirl makes all over-Scratch in spoiler-Clear bumper guard had contaminants underneathWhen I first arrived, the technician assured me he went over my vehicle with a fine tooth comb. I found all of those issues within 5 minutes. The technician stated that most of my issues would go away within a month or so, and if not, I could bring it back since its under warranty. Also, he stated that the insurance company doesnt usually cover spoilers.I was annoyed, but I took my car and left without him offering to look over any of my concerns. Upon arriving home, I happened to stumble upon another issue, which lead me to do my own fine tooth comb inspection.-Clear coat over spray on my ENTIRE car-Sanded/non clear coated lip on roof of car-Scratched my car logo and put the old one back on/logo not stuck on good-Paint over spray on trunk weatherstrip and front cowl-Scuffs/scratches on side skirt from them getting in/out of my car-Scuffs on my roof... no idea how-Rubbing compound dripped on my speaker... no idea how-Scratches in my trunk liner-License plate light not snapped in/dangling slightlyWhen I find more things wrong, I will update my post. AFTER I called insurance and an estimator came out to look at my car and see everything I claimed, Maaco was willing to take my car back in, but I refuse to let them touch my car again. Not that it should matter, but this was a brand new car with less than 1000 miles on it. My car will be taken to another shop.
They do a really great job and help offer ideas and input on different car troubles as well!
Maaco has excellent customer service and had the best priced estimate in Colorado Springs. My Honda looks awesome and I got amazing service from Mike Reece and Barbara at the desk. Thanks guys.
They were very helpful and did a great job on my car! Mike P. finished a day early and was very friendly as was everyone else there. I would recommend MAACO for repairs!
Maaco does a perfect job very classy. Had 2 cars done by maaco and my wife and i enjoyed the experience.. Thank you.. P.s. ask 4 rob.
Barb at the front desk was very nice, professional, polite and helpful. Mike was my main contact and he was absolutely outstanding. He went above and beyond in order to help me and make me happy. The hail damage was completely repaired and the paint is outstanding. Lifetime warranty makes it even better and no worries. They estimated 4-6 weeks and I had my truck back in 3 weeks. Granted, I think I was lucky with some parts being available for my 2016 Dodge Ram 1500 Laramie. Either way, I had no issues at all and am very happy with this location and my experience with them. Update: I had to take my truck back to them a couple days after I got it back because someone tried to trick me. I had passengers in my truck at lunch one day when the drivers side passenger said the seat belt fastener came out from under the seat. It was never bolted back down, but they set it there to make it look like it was. Had I not had any passengers, Id never have known and had we not found out as quickly as I did, it could have been very bad if I had an accident and someone in that seat. Mike was very prompt in repairing it and apologized. Now we have to take my wifes Subaru back because after this last snow, she took her car to the car wash only to find her sun roof leaks. Just wonderful. I havent done that in my truck yet. I took 2 stars away for the last 2 incidents. I pray nothing else goes wrong. Jan 14th, 2017 - VERY IRRITATED! Now we have to take my wifes Outback to them AGAIN for the SAME problem of something near the sunroof leaking after they said it was her ski rack before. Minus 1 more star for this and they better get it right this time or Im seeking legal advice.
I work here, so objectivity may be lacking...but we do a very good job!
These guys are awesome. I brought in my car with a dented fender shortly before Christmas and Dan helped me out in a professional, courteous, and kind manner. Instead of charging me to replace the entire fender he readjusted it for free, allowing me to get back on the road quickly. Ill definitely be back!
Top notch service without the top notch price. Rob was great & easy to work with. I highly recommend them.
Took care of us same day after a big snow storm. We just needed to bend the left front bumper about 3 inches on my Dodge 2500 so it would stop rubbing against the left front tire. We were in and out within 45 minutes. Thanks again Maaco.
The service was great, I was told exactly what work would be done to fix my trucks bumper. MAACO handle the payment with the Insurance company. And my new bumper is great.Thank you MAACO.
I had a small fender bender. They were quike to get my car estimated and fixed it while i was on vacation. All other body shops i have used dont get things done as quikly as they did. Great shop.
Do not go here! Even if they are the cheapest, go where they will do the work right and treat you right. Barb at the desk had great customer skills, other than she cant remember you. After that, it is used car salesman feel and poor work. I had a topper painted and the topper looked good, but they scratched my truck taking it off to paint it. I was essentially told that I cant prove they did it, but if I would like it painted they would gladly charge me and take care of it. I was in uniform, so tactfully told them that was garbage and they certainly werent taking care of their customers. If I wasnt in uniform, I probably wouldnt have been so nice. Anyway, they are all about the money and could care less about the customer......find somebody else!
Was happy with the price and overall quality of the job, but very disappointed in the QC for the work that needed to be redone. Should have been caught and fixed to save me a wasted trip
Good service. Stayed below quote. Great front desk support!
I was dreading getting my car fixed after someone hit me. I decided to take it to Maaco where I was helped by Rob. He made the process easy, and I had my car back in no time. Definitely recommend to anyone.
Went in asking for a price to repaint my truck. This guy comes out of the back and was just completely rude. The price jumped what what I was told at the front desk of 599 with an extra for a truck to 1400 outside when he looked at the truck because they would have to sand the truck. Sanding and prepping a vehicle for paint needs to be done on almost ever vehicle. I walked from the deal because of the managers attitude and the fact they would not even put a coat of clear on it for that price.
Didnt find answer to my question
Thanks for the great service! I really feel you guys went above and beyond to be sure everything was to my satisfaction. I love my new paint job!
Took my BMW M3 in to have them put on a new bumper and fender. I received the car back with the tint completely scratched due to them shoving parts in my car over night. My headlights were not hooked back up no my turn signal lights. My fog light was not unplugged but actually ripped off. I now have dangling wires underneath my car. My interior lights do not work now. It just so happens that my hood shocks that keep the hood propped open somehow blew out and are not working anymore. Basically I paid hundreds of dollars for my car to come back worse than when I took it in. Never in my life have I had this experience. Please PLEASE do not go here.
This place is fast..Shout out to Thomas..
Not a trustworthy shop, sold us on bringing our car in because of how fast they could do the work (we live over an hour away). Major hail damage...looking at 4 weeks in the shop. Maaco tells us they could do all the work on our car except for one item. We set up the rental car and work with insurance to get the check ready. All that was smooth until we walk in the door and they are only going to fix our window...tell us to ask our insurance to pay them for atemporary fix (which State Farm claims has never heard of). They scheduled to do th full job then backed out and wouldnt reschedule our job. They wasted hours of my time and didnt care one bit of the lies leading up to that. Do not use
Mike at maaco was so helpful, friendly, and knowledgeable. I would definitely suggest going to see them
Brought my daughters vehicle in for paint job. Turned out great and for a great price also. I will send everybody to Maaco.
Mike was very knowledgeable and helpful. Great customer service, I would use them again and again. Thank you!
Did a great job fixing and repairing my vehicle with very reasonable return times. Impressed!!
I have used Maaco for years, they are always professional, punctual, and make share you understand what’s going on every step of the way. High quality work!
I have used Maaco for all my auto body work and repairs. This time there was some confusion on parts, but Maaco came through as usual. I would highly recommend them.
I was in an accident and they took great care of my car. They communicated through the process, took pictures of every single thing that was broken to show me, and had it back to me as soon as they could.
The employees were extremely helpful and polite. They even vacuumed up all the broken glass!!.
I had to take my vehicle to the Colorado Springs Paint and body after having my car painted by Maaco in Pueblo. I was hesitant because in Pueblo from day one, it was not a good experience, my molding blew off on the highway, they had cut my electrical wires so the new headlamps I ordered,did not work they also broke a piece off and the headlamp could not be installed properly, it blew off on the highway. I kept going back to complain it was stressful and eventually by the time my paint was all peeling off which was two months later, they were tired of me complaining about their shoddy work they flat out said they weren’t fixing it the truck looked worse than when I took it in. I end up calling their corporate office they tell me to take it to Colorado Springs, which I do, I’m nervous and stressed I just want what I paid for and am expecting the worse. Omg from the first phone call they were so kind. Every employee that I dealt with, was over and above what I expected in the customer service department. So then I talk to the owner he came out takes pictures, and sent them to the home office my truck was painted within three days, and he put things on it that Pueblo office left off, which I was not expecting . I was super impressed by the work my paint job looked beautiful, I couldn’t believe it, and the kindness all of the employees, and the owner omg what a difference! I will definitely use their services again they were great the work was so nice, I was very pleased !!! When I was getting ready to leave the owner asked me to wait because he wanted to check and make sure all my light worked properly, it was getting dark and I had to travel a distance. I think any customer would definitely be pleased with this business. Their customer service was excellent and so was their auto body skills!
Dropped a buddy of here. He said they were good and took care of his car.
Really great customer service and quality of work for the price.
Its ok pretty cheap
Im pretty sure no ones suppised to smoke while working on vehicles yet I just watched no less than 3 guys doing it.
Amazing place. Love the staff
I took my Mustang to this shop and they painted it and the color did not match.. I took it back a second time and they messed it up even worse.. It was still not only the wrong color, but they painted the rubber around my light, around my back window and there was paint spray all over my car.. On the windows, lights, and tail pipes... then my back bumper was loose where they did not attach it correctly and my roof molding came off, because they broke the clips on it... I WOULD NEVER take a car here to be painted again!!! Also, they are dishonest.. I paid them extra to fix a spot that had pealed and was not part of my insurance claim.. But they still billed the insurance again for the repair I already paid them for...I have now taken my car to Boussers to be repainted and fixed.. And they said they are having to fix a lot of things wrong that Maaco messed up...
I got in a car accident with another person at fault. State Farm recommended Maaco and I decided to try them. I took my Vehicle in for service, the front right side was smashed. Dan Ambuul and the team showed me tremendous respect and integrity throughout the process. I would reccomend anyone to use this location
We took our car there to be 2 toned and the paint job was horrible. I mean there were spots that were not painted. the paint ran so we have lines in the paint. It just wasnt what we expected. I could have done a better job if I had done it myself!
My 1960 Thunderbird needed new paint. I am extremely pleased with every aspect of the job. They are very professional and the vehicle looks great. I definitely recommend this family business.
STAY AWAY!!! I would have given them 4-stars when the service was originally done. The truck was not on time nor was all the work done. But the end product looked nice. BUT...What defines a company is when things go wrong. This MAACO provides the worst customer service imaginable in my opinion - both locally and with their corporate offices in Charlotte, NC. Paint began failing after only two years. The entire truck, with the exception of exactly half of the cab roof, began to develop faded spots. Within another year it became so bad I reported it. They dragged their feet - said theyve never seen anything like it. So I called to corporate who also dragged their feet. Finally got BBB involved who lit a fire under them.After having it in the shop for three months while they evaluated it, the entire truck was eventually repainted. By that time it was year 4 of 5 year warranty so I had to pay prorated share. They tried to prorate based on 4 years but I fought it back to 2. Corporate said warranty would be extended. Sadly, even THAT paint job failed in 12 months! Will try to post pictures. Trying to resolve AGAIN but same story. Its been 5 months already. No resolution and poor communication!Names of those I attempted to communicate with: Joe (owner!), Mike Reece (mgr/estimator), Jacqueline Woodson (corporate customer svc), Katherine Ortiz (corporate customer scv), and a half dozen others in a call center outside the US.I filed a complaint with BBB again. I contacted my State Farm who covered part of the original repairs. In January I will take MAACO to small claims court.Noticed that Mike Reece gave MAACO a 5-star rating on Google. Is this the same Mike Reese who I dealt with?!? Wow! Can you say conflict of interest?!?STAY AWAY!!!
My car got done fast and everyone was amazing.
I am extremely pleased with the work this body shop performed on my SUV. The paint match was perfect, the job was completed sooner than estimated, and of course the staff was very professional and friendly. I hope I dont have any more incidents with my car, but if I do Ill definitely be bringing it back to this shop.
Friendly staff and manager. Good people, great work, and gives back to the community helping out other locals businesses.