After my truck was damaged in a hit and run, I needed a good body shop to repair the damage. After doing research on body shops in the area, I came across DMI. I made an appointment for the next day for an estimate, the process was very low stress, with no pressure from them to do the repair work. Their primary concern was not for my business, but for the safety of my family. This sold me on DMI. I left my vehicle there to be repaired. Even though they had vehicles ahead of mine to be repaired, they were not ideal with work on my truck, they immediately began ordering/looking for parts. By the time it my trucks turn in the shop, they were able to get started with parts in hand. I was kept apprised of the progress of my truck at each step. The day came when I was able to pickup my truck, and holy cow, it didn’t even look like it had been in an accident. It looked brand new, like the day I drove it off the lot. There is no evidence it was damaged at all. I am extremely pleased with level of work done and attention to detail. I hope, I don’t need a body shop any time soon, but if I do, DMI is where I will be going.
Honest, guaranteed quality work. I highly recommend DMI Collisions Center. My car was leaking water into the front passenger floor. After two auto repair businesses failed to identify the problem, I went to DMI Collision. J.P. explained that leaks were difficult to find, that there was a labor cost associated to determine the source of the leak, and briefly explained what they would do to find the leak. I approved and gave the go ahead for the work. A couple of days later J.P. called me. They found the source of the leak and determined that there was a failure with some work they had done previously for hail damage. He stated that DMI would make it right and fixed the failed area of my car. He easily could have given me a repair cost and any number of reasons for a leak. Instead DMI stood by its work and it cost me nothing for the repair. I am so grateful to DMI Collision Center for their honesty and amazing concern for their customers. I will continue to trust DMI for all of our automobile body work.
Weve had 3 cars done here all with great results. No issues, Id recommend DMI for body and paint to anyone.
We have used DMI many times over the years. We have always been very satisfied with their work. Recently I needed some work done and JP advised me that he thought it was related to earlier damage. JP helped me through the process with the insurance company, as my car was not drivable at this point. He kept me informed as to what was happening and when it was finished my 10 year old car looked new! Not only did the exterior look perfect, but the inside was cleaner than it had been in years! DMI is the only body shop we have ever used, and the only one we will use! Sandi Titus
DMI Collision went so far above and beyond with how they handled my truck that it truly blew me away. They were accommodating, helpful, informative, timely, cost effective, and VERY friendly. Not only was everything done on time but the quality of the job was seriously impeccable. In addition to the quality of the job itself I honestly don’t believe I will ever find a business in the future anywhere that would compete with the quality of CUSTOMER SERVICE that this shop demonstrated. I am more than happy to heavily recommend this place to anyone and everyone who needs work done on their vehicle. Thank you so much for everything!
Amazing work! And great customer service!So happy with my repairs! They go the extra mile♥
This place is awesome! Great work, I had a rear quarter panel fixed and a bumper replaced and they look brand new! The staff is incredibly friendly and extremely knowledgeable. They know how to deal with insurance companies and offer incredible advice for future situations. Thanks again to DMI Collision for the work they have done.
Super nice, professional people. Clean and professional waiting area. Explained the necessary work and no pressure to have work done there. I havent had the work performed (yet) so I cant speak to the quality of their work. I trust them so that says a lot!
Had an errant rock from a gravel truck dent and chip the hood on my brand new vehicle. Based on Google reviews I visited DMI Bodyshop to see what my options were. Spoke at length with the owner, JP, and discovered this guy really loves cars and his knowledge base on how to care for and restore them is impressive. Decided to go with DMI and am not disappointed with the outcome. JP and crew check all the boxes; excellent customer service, quality workmanship, decent prices, and quick turn around. What started as a stressful event turned into a easy experience at DMI. Strongly recommend them.
JP and his crew did a wonderful job on my truck and in the past with my wifes Honda CRV. Friendly, professional, high standard of quality work and a wonderful job on both vehicles! I trust them with getting the job done and doing it right. Thanks DMI - we are very happy!
This is the 4th time Ive used DMI and they never fail to impress. They have done hail repair and a bumper repair on my Mercedes and it looks like brand new. I was going to have them detail the interior but they said wait and see how dirty it is after we fix the car (they clean it after they fix it). It was spotless inside!! Next time I need a detail Im going to DMI. They look after the customer, not just the payday.
Thanks DMI for a great job on my car. You can’t tell anything happened. When I go to a business like a body shop, I first do my reseArch. DMI came out as one of the best ( I am not fro here). Second and maybe more important I want to see what my feelings are when I make a personal visit. At DMI there was no calendars with scantily dressed women you see in so many places. Instead classical music was playing. I watched how customers and employees were treated. Thanks Mr.Prince and staff for making DMI not only a professional place but one that is inviting to the visitor
If only buying a house in 2021, doing my taxes, and figuring out how to use saran wrap were as easy as taking my car in to DMI. They handled everything. My insurance company, the rental car company, and I was never left in the dark about what was happening and when. Each and every time I spoke with them, they were kind and informative.These gentlemen are absolutely stellar and they go above and beyond.
The 2019 jeep grand Cherokee trailhawk looks great! Do recommend.
DMI Collision is one of the best places too fix your car . There are so punctual and friendly! They gave my Mazda a makeover and brought her back to me shiney! I highly recommend JP :) Will definitely come back if I ever need services
JP, Ralph, and Nate are excellent. I appreciate their communication and striving to provide the best results possible. Ive used them twice for cash body repairs. Beautiful results and they dont nickel and dime you. Keep up the good work! Cameron Perigo
DMI did a great job with my Jeep. I was rear-ended at 30~40 mph by a girl texting on her phone. They helped coordinate care with my insurance company, and worked hard to make sure I didnt get stuck as the middle man. ~2 weeks later after drop off, my Jeep is good as new. Throughout the process they were detailed, articulate and cared about our interactions over the phone. A real trust worthy bunch. Im brand new to Colorado Springs, so finding them was an absolute blessing. Thank you guys for all your hard work. This car wreck feels so good to have behind me! Yall are the best.
Used their services for the 2nd time and they did an outstanding job once again. They are very detailed, have talented staff, and exceptional customer service.
Excellent job repairing my car. It looks brand new inside and out. JP and Ralph are very professional and caring. Thanks!,
DMI was nothing but superb. My car received extensive glass shard damage from an accident on I25 (you can see the damage on the pictures). JP (the owner) was professional, competent and extremely knowledgable. In fact the entire staff was great. My insurance company sent me a list of preferred auto collision centers....problem was that the preferred centers couldnt fix the damage until 4 months in the future. I took a chance with DMI (their reviews and reputation were great) and I gotta say that I would give DMI an A+ for service and another A+ for getting the job done right.
I have found DMIs motto of professional, precise and passionate to be true. They provide high quality workmanship with superior customer service. They are honest and dependable. I received timely calls regarding their findings and they always asked for permission before doing any work. The service and quality of work are excellent! They are perfectionists. They even delivered my car to my home when everyone was in a stay-at-home situation because of the Corona virus. The car had been washed and shined. I will be referring your business to everyone I know!
I am so grateful for JP and his crew at DMI! They have such great, honest customer service. When getting estimates on my side mirror I was astonished to find out it was going to cost around $950.00. JP worked to find a way to replace my mirror for under $300.00. I can’t thank him enough for taking time and caring enough to shop around and help me find an alternative!
Couldnt be more pleased to have my vehicle repaired at DMI. This was my first experience there and Ill go right back to see them should I need further body repairs. Pleasant waiting area, nice owner and JP magically shoved a panel together with a strategically placed shove! I thought the damage would involve a whole new bumper but with his expertise all I needed was a new taillight assembly. Yea and thanks!
These guys have always done a fantastic job. They work with any insurance and warranty company to ensure Im taken care of. Ive taken four vehicles here from tiny dings to a full restoration from a t-bone. Everything theyve done returns the car to as new or better than new.JP always answers questions promptly and to the point. Im never left with any questions as to the status of my vehicle.
Don’t go here unless you want superior service with integrity at a good price point. Support this local biz. They do a great job.
Just picked up my 2015 Yukon from DMI. Looks brand new. They did a perfect job I could not be happier with their work. Also, JP and Ralph were both easy to work with as they made sure to follow through for a great job!
This is my 3rd car that DMI worked on and they did a great job. They have the best customer service I ever dealt with. They are very detailed on the process they going to do. They even washed the car and detailed my tires. Something I never experienced with other body shops. JP even waiting for me to pick up my car 30min after the shop closed again, I don’t see that happening with other body shops. I would highly recommend this company.
I want to give a special shout-out to DMI Collision Center and the owner, JP. My car was backed into in a 7-11 parking lot causing major damage. Big bummer! With everything else going wrong with the world and my life, this is the last thing I wanted to deal with...someone elses insurance. I live about two blocks from DMI Collision Center and had been driving by it for 3 years. What made me think of them immediately was the mannequins they have in their showroom window, always changing position and fashions, making me always look what was new when I drove by. Location to my home was a plus as well. I stopped in for an estimate and I want to say that I sure am happy I did. I felt welcome and in good hands from the very moment I stepped thru the door. JP, the owner, is a down to earth man and I felt I could trust him immediately. Very professional to say the least. He happily gave me an estimate and explained all that I need to know, giving me a copy of that estimate before I left at no charge. What made it even sweeter was him taking care of all the details with the other persons insurance company so I did not have to. And, to top it off, he even arranged with the insurance to have me a rental car ready on the date I was bringing my car in for repair. I literally did nothing, JP did it all. Whoo!...stress relieved. The icing on the cake was when I got the car back completely repaired. Great work. I could not find a single detail that had been overlooked. Even the paint, on the side of the vehicle that had been hit, matched all the way down the entire side with the panel that had not been wrecked. You could not tell it had ever been hit or that repair was done. They even took the time to detail the entire outside of the vehicle before returning it to me...including polishing the tries! It gave me the feeling that I was special, which is how every customer should feel when doing business in the world today. I was 100% satisfied and have given this company 5 stars for their overall professional and courteous attitude, service, and attention to detail, a rarity in todays marketplace. God forbid you are ever in an accident or need body repair, but if you are, do yourself a favor and experience for yourself everything I explained above. I am a 65 year old man who has been around the block a few times. I know good business when I see it, and DMI Collidion is all good business, and very deserving of my praise. God Bless! Drive careful!
I will highly recommend this place they are very customer friendly people
I was involved in a hit and run. I was very scared and incredibly stressed. As soon as I arrived to the shop, the owner and several employees were all very nice and helped get me settled. Over the course of them having my car, things got tight, in the terms of money. They helped me out when it came to paying for everything, which is something I’ve never experienced with other shops. All of the workers were also very nice and professional. The owner was incredibly nice. He was always open to talk about my car and how everything was going. I have my car back today’s nd I’m very happy with it.
DMI has superb talent in estimating and repairing your vehicle. Unfortunately, I have had one previous accident before, but DMI took care of me.Get with J.P. for all your needs. Their service is quick and friendly. You really cannot go wrong with DMI collision with all youre repair needs.
Best customer service Ive ever dealt with. They were so nice and very detailed about how the process worked. And they were able to hold onto my vehicle until i came back from training in California for a month. I would sincerely recommend to anyone military and civilian alike. Jp is the best.
Awesome family owned shop! In a world of corporate repair facilities with poor customer service and repairs, its nice to have a high quality repair shop with great pricing and amazing customer service. I worked directly with the owner and the final repair looked factory new! I was refereed to this shop by a friend and I will refer this shop to all mine, do yourself a favor and call DMI Collision and avoid being just some number to a large corporate shop!
Brought in my 13 pilot with extensive hail damage. Waited 6 months to get in to DMI. Worth the wait. Delivered in the time estimate and updated almost weekly as to the progress of the car. Thinking of having minor work done on my other car here. Would highly recommend. JP the owner was great!
Amazing company. Quality work but when I had an issue with my headliner rattling thats when the customer service shined. They made arrangements to come to my work and fix it there so I wouldnt have to take time out of my day to deal with it. Its when things dont go as planned that a company shows it true colors and DMI handled it great! I will definitely be using them again when I need repairs and will be recommending my friends/family to them as well.
We took my wifes vehicle to DMI with severe hail damage. Other places wouldnt even see it for an estimate until months later, but DMI got us in quickly. Everyone at DMI was incredibly friendly, helpful, and knowledgeable. They truly know what excellent customer service is! They worked with our insurance company so we didnt have to worry about anything, and the work was done very well!
DMI is definitely my favorite body shop in town! Very helpful, kind, prompt. But, the most important thing--their work. Clean, well done. Welds look like factory--paint is matched perfectly. If something is wrong, they will fix it. OEM parts. They can take a while to get your job in, but basically every body shop is like that in Colorado Springs right now.
Friendly welcome.Nice close relationship with Enterprise Car Rental provided seamless service.Easy access off I-25.Took the information without hassle.Repaired our Lexus so that the new paint job perfectly matched the existing body color.Guaranteed the work.My wife and I are delighted.I feel their integrity and honesty so I trust them.
I LOVED my experience with DMI! Throughout my entire time they went above and beyond to make my car beautiful! Sheila kept me updated and made sure I was aware of everything with my car. DMI dealt right with the insurance company and made sure that the company covered all of my costs! I really appreciated how DMI worked to be on my side! DMI made me feel very comfortable with my entire experience! I will be recommending DMI to everyone I know!
So far it’s been a rough ride, my vehicle has been in their shop for over 3 months. I was not getting any updates until I started requesting for them or calling myself. The completion date seems to change on a weekly basis and now I’m beginning to lose more money on vehicle rentals than my actual deductible itself. Hopefully I get good news soon.
This auto shop is the best I’ve been to... and unfortunately this is NOT my first experience at repair shops! JP and his crew are so great and wholesome—I recommend everyone going here. They treated my family and I with such dignity and respect, I’m happy to have given them my business.
I dont know of any place that would rather help me out instead of opting to go home on time... I came late, within the last half hour they were open, and John was out retrieving a car but came back and helped me out anyway. He only took a few minutes for a simple job, but I appreciated him so much for taking the time and on top of that not even charging me for it. I am so grateful to DMI Collision, will definitely come back in the future if I should need it.
I can only say that, if I ever need work done on the exterior of my car, I will be taking it to DMI. I had an incredibly wonderful experience there because JP and his staff went over options, answered questions, kept me informed, treated me with the utmost respect, and made my car look and feel brand new.In addition to the exterior work do, I also had the interior detailed. I FINALLY know where to take my car to get a first rate detail. I could not be happier with the results.I highly recommend DMI and their team of professionals!
The work on my car Is excellent. It looks as if nothing happened to it. The people were very nice. I didnt give 5 stars because it took 6 days longer than the estimated time. I took a loss on having to rent a car for longer than expected. I recommend this body shop because they really take pride in a job well done.
Damaged front bumper and windshield washer fluid container pulling out of garage. New to Colorado Springs. Checked with my insurance company for recommended repair facilities. In all cases the reviews were not positive enough for me. Drove by DMI and pulled in for an estimate. J. P. and his staff were welcoming and produced a very reasonable estimate...and they were able to do the work in a timely fashion. They cleaned and detailed the interior. It was like new! We couldnt be happier.
We dropped our truck off after it sustained hail damage. DMI was able to get our truck in right away. It looks great! Awesome customer service the staff was very professional. Im very happy.
I was in a fender bender on a Friday. My insurance agent recommended having it towed to DMI. After reading the great reviews I agreed. Unfortunately there was a huge hail storm that weekend and my poor car sustained hail damage on top of the collision damage. Everybody I had interactions with were so professional and kind. It all took longer than originally thought, but in the end my little “Ruby” looks and runs better than before. Thanks, JP, Greg, Mike and staff!!! I highly recommend. 😊
Unfortunately someone back up into my new 2018 Dodge Durango rt at sea world but the crew at DMI collision took care of everything. There was a small issue when I went to pick up my vehicle the first time but they stand by their lifetime warranty and they immediately took the vehicle back and made sure everything was in pristine condition. They are highly recommend, very humble, knowledgeable and their main focus is on the satisfaction of the customer. This is the ONLY shop you should trust with your vehicle.
If you need collision care in Colorado Springs, the best place in to take your vehicle is DMI Collision Care.My husband and I were visiting Colorado Springs in September 2017. While there we had what appeared to be a minor issue with the under carriage cover to our 2015 Hyundai Sonata. As it turned out the damage also included our front bumper. We had to locate our own body shop and were overwhelmed by the choices because we were from out of town. We found DMI Collision Center on a Google search. When we walked in we were greeted by the owner Jeff J.P Prince who introduced himself. We were met by Sheila and Casey (not sure how she spells it) who offered us a comfortable seat and a cool drink. We were grateful for both. Over the next three days we were updated along every step of the process by Sheila. She explained everything that was happening with our repair and the claims process with Geico. Her thoroughness put us at ease immediately. I feel like everyone there went above and beyond to get us back on the road. When the repairs were finished, we walked in, paid the deductible and left our rental car there. We were back on the road and very satisfied. Take my word for it: if you need collision care in Colorado Springs, DMI Collision Center is the place to take your vehicle.
I recently brought in my Toyota 4-runner to get repaired and wanted to share with everyone how happy I was to have DMI on my side. They carefully went over the initial estimate with me and then followed up with my insurance company to make sure all the necessary repairs were documented and handled properly. They made the process quick and easy and the car looked fantastic when I got it back. This was the 2nd time Ive gone to DMI and both times they were professional, on-time and thorough. I highly recommend them. Quality counts and they are the very best at what they do.
I very am disappointed in the level of misunderstanding between the staff members. The owner was contacted several weeks ago for hail damage repairs and I was given a date to arrive. On that day an older gentleman helped my mom and I but could not find record of my appointment. He then attempted a reschedule which I believe is unreasonable given we had email confirmation of our appointment. He reluctantly accepted the vehicle after attempting to delay the process further with an estimate. Again the owner confirmed that my third party estimate would be accepted. After two days a woman called to apologize for the confusion and explained that the gentleman had not read the books correctly. Then she attempted yet another reschedule stating I had contacted them about needing my vehicle back. No such contact was made and while I am willing to entertain the idea of mixing up client requests, I am suspicious that they had over booked themselves and were not ready to make repairs. The repairs also were not started at the time of this call and I was told they would take two days. This company needs a severe overhaul of their administrative practices. While I appreciate the polite treatment from the employees, I do not like the manner in which they attempted to delay my services when they were at fault. Most customer service workers seek to prioritize and expedite services for mishandled clients and I strongly suggest DMI do the same. I will not be treated as an afterthought or an inconvenience and I especially will not accept any weaseling out or dishonesty. If any further issues occur, DMI should expect BBB complaint.
DMI collision does it right ....ALWAYS! For those who are ol’ school, it’s called integrity. From the initial quote to the final quality repair, it is based upon customer service and quality workmanship.I have had 2 cars in for repairs in the last 2 months. Both experiences have been great as far as clarity in communication and quality work.I highly recommend DMI collision for your auto body repairs!
We had a an overall good experience with this auto body shop. The repair work they did looks very nice and was reasonable for the price. They even cleaned out the interior of the car for us before returning it to us. Our experience may have been unique, but they had our car about a week longer than they had anticipated and were not very good about communicating with us. We would always have to call about the status, even on the day we were originally going to pick up the vehicle. We also had to return for a small repair after the fact, but they were very helpful and fixed it right away.
Great experience! My car was involved in an accident during one of our first winter storms. I called DMI Collision Center and right away they dispatched a tow truck to retrieve my vehicle. As soon as my insurance company was able approve the repairs they began working on it. The kept in contact with me, my insurance company and the insurance company of the person at fault. They made time to answer every question I had during the repairs too. When I was able to finally get my vehicle back it was beautiful. My car looked as good as it did when I purchased it, it was so clean inside and out! It was a great experience under the circumstances.
I was impressed with the professional and kind service at DMI Collision! Their prices were lower than elsewhere in town for windshield replacement. They took the time to explain my options and did not pressure me into a decision. Very respectful. I will use them for all my body work in the future and would highly recommend them.
Great service! Very knowledgeable, helpful and knows how to work with a difficult insurance company. They did an outstanding job repairing the bumper on my car. You cannot tell it was ever damaged. Perfect. I will return if the need arises.
Fantastic experience!!! I highly recommend this business. From the moment we walked in until we picked up the car, we were treated courteously and professionally. Although I had other bids, they were not given with the same care and thorough questions. Our car looks absolutely brand new and all issues were addressed. Great experience.
From the moment I called to the point of picking up our vehicle, DMI was professional, gave us all the information that we needed, kept us up to date with what was going on in the process, and made every aspect simple. Our van was put back in perfect condition. The owner and staff are professional, honest, and they deal with the insurance so you dont have to! If an accident can be made stress free, they can accomplish it!
My Girlfriend And I Are VERY Satisfied With Our Service From DMI Collision!! We Got Into A Terrible Car Accident And Were Worried That Our Car Wouldnt Be Fixed Within Enough Time Of Us Having Our Rental. Casey And Sheila Were Absolutely Wonderful Calling And Giving Us Updates Every Tuesday And Thursday And Made Sure That They Got Me My Car Fixed Before My Rental Had To Be Turned In. My Car Was In The Shop For 29 Days But They Worked Hard And Got The Job Done! I Am Very Happy With My Car! It Looks Amazing ... Thank You Team Of DMI Collision For Taking Great Care Of Our Car!
I had my Hyundai Elantras front bumper and hood fixed from a little fender bender. They did an impeccably good job! This shop is so professional. The classical music and good selection of drinks while you wait (wait is never long) is a nice touch. Id recommend to anyone. Truly is the best body shop in town!
Researched this place before I took my car in for repairs. It was one of the most highly rated places, and I can see why. They went above and beyond what I was expecting for fixing the rear of my car. Based on my experience I would highly recommend.
EXCELLENT customer service! Everyone was super nice each time I talked to them. They were very helpful in getting a rental car for me, including giving me a ride. The work was great and I was surprised they detailed my car. I had to look to make sure it was my car when I got in. :)
DMI did a spectacular job of taking care of my girlfriend and I when someone backed into her car and pulled off her front bumper. We were in process of moving out of state two weeks after this happened and were really struggling to find anywhere in Denver that could get it done before then because of the recent hail storm. So I started looking around Colorado Springs and ran across these guys on google. After talking with them and explaining the situation they told us they could get the car done even with time to spare! I cant thank them enough for taking good care of us and making moving at least a little easier with not having to worry about a broken car. Thanks DMI
This is my third time bringing my SUV to DMI. As a businessman it is important for me to be able to trust another business. I have always put my trust with JP. Color matching has always been the best. I have had several cars done by other body shops in town and the color was not always exact. My vehicle comes back with the interior clean and detailed. JP always goes over everything and makes sure you are taken care of right from the start including arranging your rental car. All of the staff at DMI is always very helpful and courteous. They are the BEST.
DMI Collision is one of the best places in town to get body work done in the Springs. I have used them for years with my cars and they go above and beyond anything other body shops typically do. The last time I went there JP got the price down for the work down to what was necessary versus adding extra work (much less than several other body shops that quoted me a price). The workmanship by Jim and Greg were great and they treated me very well. They even add back the trim on my repaired quarter panel without charge since they value their workmanship. I am a loyal customer and intend to stay that way. Great jobs guys!
I have selected DMI to perform repairs to four vehicles ranging from minor scratches and scrapes to major collision repairs of a serious nature. The vehicles have varied from economy sedan to light truck to Luxury sedan and the results in all instances have been superior. The quality of workmanship is impeccable and the staff is friendly and responsive including periodic phone calls of the status and progress of repairs. It is evident the minute you step into their facility that customer service is their primary goal. I highly recommend DMI for your auto body repair needs.
DMI took awesome care of our 2011 Subaru Outback! It was done fast and looked as good as new! We loved the service and DMI took care of the rental and insurance. I have NEVER had a car repair go this smooth! HIGHLY recommend DMI for any car damage you have.
These guys are real pros. The staff is courteous and the quality of their work is superb. My car looks as good as new with the repair and slick complimentary detail AND there were free snacks and a plush leather couch in the lobby!
The repairs were impeccable. The staff was knowledgeable, professional and courteous. The repairs were completed within the stated timeframe. They dealt with the insurance company and supplementals efficiently and effectively. We would highly recommend this business and would not hesitate to use them in the future if needed.
Being new to the area we had no idea where to take our car after a fender bender, so we picked DMI due to the reviews written on Google from other consumers, and I am glad we did. We had a great experience with DMI. They worked tirelessly with our insurance company and called nearly everyday to give us the update on the progress with the car. The car was repaired better than it looked before the accident and the work is guarantied by DMI. Being a small business owner myself in an area that is full of people new to the area with Military folks coming in and out, we wanted to share our experience to help others in our same position in need of collision repair. DMI is quality service with an excellent staff.
My Nissan Xterra was recently fixed by DMI after my son was in an accident. My insurance company wanted to total it but I really wanted to save it as it is a great vehicle. John at DMI worked with Geico and was able to get them to repair it! The repairs look amazing, I am so pleased! John would call me every week and give me an update which I appreciated and it is great customer service. Thanks so much DMI!
I had the worlds greatest pickup truck. Another pick up ran a red light and hit my truck doing severe damage to the passenger side front fender, bumper and hood. DMI Collision Center did the repairs and made my pickup look like a brand new truck, It was a 2002. I then sold the truck for 25% over blue book price. JP and DMI Collision Center are the very best body shop anywhere.
My wife had chosen DMI for repairs on my truck based on the reviews she seen here, I had to go to the field for two weeks leaving my wife to handle the whole process....... They went above and beyond to make sure she was notified throughout the whole process and never once did she feel taken advantage of. My truck looks amazing and she cant stop raving about the customer service thanks again for all your hard work and basic honesty, it set my heart at ease knowing she was taken care of!
I needed to find a body shop to get a cosmetic dent repaired on my 2012 VW Golf. After a Google service I found DMI. I stopped by for a consult and they took pictures and were extremely friendly. At that point, getting the repair done was based on finances. Shortly after that visit, life went on until I got a card in the mail with a picture of my damage and the reassurance that they can make it happen. After that I was sold and made an appointment. I was seamlessly connected with Enterprise for a rental and didnt miss a step. I was called daily on the status of my car and when I could pick it up. When I picked my car up, the same friendly staff made sure I was satisfied and to my surprise, my car had been fully detailed on top of the repair. Mind you, when I brought it in was a heavy snow melt day. I would recommend DMI to anyone that loves great local service and a happy experience!
Really nice. Did an excellent job with our baby. Went above and beyond. Great customer service and great quality work!
DMI is the way to go!! They (namely John) did a fantastic job helping me sweeten up my 2016 Civic! They added a rear roof spoiler, a rear spoiler, side moldings, a hood scoop, interior colored lights and when helped fit my seat covers!! The price send customer service cannot be beat!!
I took my 16 year old car to DMI for some body work after receiving what I thought was reasonable estimate. They completed the work promptly and kept in touch every step of the way. My old car looked amazing, and pretty darn close to new when they were done, I was very pleased with their service and courteous staff. I would highly recommend DMI Collison Center to anyone in need of body work.
JP at DMI is wonderful to work with! The waiting room is very very clean, bathrooms are super clean and they have a stocked fridge full of good stuff. The shop was extremely clean and well maintained. The staff is great to work with and the job is done right the first time and done with a smile. thank you JP for taking care of our bumper!
Amazing staff!! This is the second time I have been hit in a year and DMI fixed my 2017 subaru crosstrek beautifully! Looks brand new again. Very communicative and always updated me on the progress. Will never take my car some where else to be repaired. Thanks DMI again for an amazing job!!
Went above and beyond any experience I could have imagined from an auto body shop. Friendly staff, that kept me updated through-out the entire process. My car was in and out and looks amazing! There is zero evidence that there was any damage in the first place. Highly recommended!
I had a bumper replaced on my Lincoln LS best experience I ever had with an auto body company. I wish they did all phases of auto repairs. I would recommend them to family and friends. Nice people, Quality work, and Great price, I couldnt ask for more.
I had a great experience with DMI. I had a door that wasnt sealing and wanted to get it fixed. They did an estimate, which was a great price, and then when my new door came in they did the work fast, and at the same price that they quoted me. There was no extra bullsh**. I highly recommend them if you are paying out of pocket and want to actually fix your car. If you are looking to get an overpriced estimate so you can pocket insurance money...I recommend someone else.
I wad looking to get the bumper on my Dodge Nitro replaced. I had already gotten another estimate when I drive past DMI Collision Center. I got the estimate and I knew right then and there they were going to be the one fixing my car. JP explained everything to me. Shelia was wonderful and my car is beautiful! !!!Thank you for giving me the best service ever and it really shows how much you all care about your customers! !!Karen
I took my vehicle to DMI for an estimate. I was told it would take approximately 15-30 minutes to complete the estimate process. After waiting approximately 30 minutes past my scheduled appointment time, someone finally looked over my vehicle. This process took nearly an hour to complete. Although I appreciate how thorough they were, be honest and upfront about everything so people can plan accordingly. I was then told that they would forward the estimate to the insurance company for review and I would be copied on the email. Two days go by and I had not received anything so I called the company. They did not answer the phone so I left a message (which was never returned). 3 days later I called again only to find out that they still had not sent the information to the insurance company. I would not recommend this place to anyone...take your car somewhere else to get repaired. They are horribly understaffed and nonchalant about their work at best.
Very dissatisfied. Gave me my truck back with a check engine light on. Paint job is bad.my truck was brand new and was told that an alignment would tell them if a rotor is warped. They just took 7000.00 and didnt do anything. The owner was never there when I needed to pick up and forced me to sign a paper to get my truck without testing it. Very poor professionalism from the owner. Do not know how to detail. Water damage on the headliner from spraying with pressure washer.
The customer service is beyond amazing! They fixed out suv from hail damage and it came back looking better than when we purchased the vehicle. We are VERY pleased and will definitely recommend DMI! They have a quality of excellence that is hard to find nowadays.
I drove my wounded 1999 Honda Odyssey to DMI after a collision, upon the advice of our favorite mechanic. The liability had yet to be established, not to mention whether the older van was totalled or not. Even though the van ended up being totalled, DMI was so kind to me, educating me on the entire process and helping me to avoid costly mistakes in dealing with the other persons insurance company. Ill recommend them to all of my friends and family, as they were exactly what I needed and much more than I ever expected.
Very traditional excellent customer service. Very regular phone updates. The work was excellent, also. My car didnt look this good when it came off the showroom. They interfaced seamlessly for me with the insurance company. Very little delay in doing the work, as opposed to long schedule waits at the other shops I got estimates from.
DMI Collision Center went above and beyond on the paint job on my car! I was dropped off and my car was also delivered to me since I dont have any transportation while my car is in service. It was a quick turn around and I was very satisfied. Thank you! I highly recommend DMI Collision.
Once I delivered my car to DMI for repair, they evidently felt comfortable in prioritizing my work below that of other cars in the shop. By the date they estimated completion, my work had not been even started. They finally completed the 2-day job five days late and offered no compensation. I did not receive the respect I expect from a business that depends on customer service, especially given their online claims. My experience with DMI has amounted to a strong endorsement for Maaco.
Overall I had a positive experience with DMI. I initially called them and decided to take my truck there due to the numerous good reviews on google. I am in no way disappointed about the decision either. They had my truck for about a month due to the work that needed to be completed. There were a couple times that I was not satisfied about timing issues but J.P., the owner, resolved them in a more timely fashion than I could have imagined possible. The reason for the 5 stars is the quality of the work and the customer service. Even when everything is not running smoothy DMI does everything in their power to make sure that you are a valued customer and you are taken care of and completely satisfied. I would take my truck back here in a heartbeat and try to be more understanding myself about issues that come up because I am sure that I was a hard customer to deal with as my truck is like my child.
The guys at DMI really took care of me and my car. It was more then I expected. They were able to get be right in, and they took care of all the insurance paperwork as well as getting me into a rental car. It was a very smooth process that I couldnt be happier about. They treated me like I was their only customer. My car was repaired quickly and looked like it rolled off the showroom floor. I would highly recommend DMI Collision to anybody.Thanks,Branden
Honest, friendly and affordable. These guys did an amazing job fixing my car. 100% pleased.
Chose to have my Subaru repaired here as a third party shop under USAA. They went above and beyond my expectations, called me everyday with updates, and handled everything perfectly. It honestly couldnt have been an easier experience, and the quality of the work was outstanding. Highly recommend them for any and all body work!
Excellent work! I had my front bumper assembly replaced on my F350, including a couple of bent brackets. The truck looks great, and they even washed it - it looks better than the day I bought it. Thanks, DMI.
!!! BUYER BEWARE !!!They are crooks. They kept parts that were mine and did a hack job on my hood. The owner is a.fast talking con man.
DMI is the only place I trust to take all of my vehicles to for any collusion repair. Their attention to detail & determination to make sure everything is done professionally is like no other. Thanks DMI team.
My parents were visiting from out of town, broke their new car and DMI was able not only to fix it quickly and professionally, but they took care of the insurance company communication, too. JP and his staff/family are so friendly and nice, its some of the best service weve ever received. I would recommend them highly.
I was rear-ended Christmas Eve 2014, and DMI came to my rescue! They took care of me and handled my insurance company as well as the other drivers insurance company from beginning to end. The customer service was unparalleled and I was frequently communicated with regarding updates on the progress they made with my car. Once they were finished, my car had been restored to its original shape and no one would have known that my car was in an accident by looking at it whatsoever. Sheila was the sweetest, most caring woman I have dealt with in awhile. I will definitely recommend them to other people. Thanks so much for your genuine care and excellent customer service!
We have used DMI collision center 2 times now and are very impressed with JP and his crew. Thank you for the quality of work.