Gotta hava Wawa.... Very nice and clean location. Honestly I only stopped in here to pee. The other gas station close to where I was didnt have a public restroom. I had already eaten and didnt need another coffee, although Wawa is definitely top of that list.
They have hot food cold food coffee gas and sodaTea a little of everything and staff is very friendly
Just waited 35 minutes for a curbside pick up order before having to go in and get our food.
Fantastic overall experience. There was no holiday blend coffee brewed when I came in (I came in around 2:30 am so this was understandable) but the girls behind the deli counter said they could get one brewed. By the time I came back in after getting gas, it was ready for me. I also got some subs while at the store and the service was fast and friendly as well! 10/10 great Wawa experience. Thank you to everyone working the night shift!
I work night shift so I decided to go into wawa around midnight on May 12th. I ordereda cheese burger with extra cheese as well as fries and a side of cheese sauce for them. I did not receive my extra cheese for my hamburger and not only didnt I receive my cheese sauce for my fries but the fries were hard and reheated from earlier. They were horrible. I couldnt eat them. Maybe if the staff wasnt too busy talking to people standing off to the side of the counter about how bad the government is and gas shortages and prices then maybe... maybe they would have paid more attention on just how horrible their customer service was.
Awful experience everytime I visit during the day. Awful wait, understaffed, and then have to return due to wrong items being put in bag.
I ordered hamburger, fried potato near it and besides ketchup in a plastic cup. Employees showing me the ketchup pocket station, i know it, but i oerdered my ketchap in plastic cup beside to my potato fried. A few times i have to tell them i need my ketchup near my 🍟 in a plastic cup. They dont understand my order or they are not reading orders from the screen. They need a better trainings.
I need to call out the employees of this Wawa store #693 for exemplary behavior! I was in the store for a few drinks for our long trip home with my granddaughter. She tells the cashier that today is her birthday. And she is 7 years old now! The cashier makes a big display of giving her the slushy we were paying for, for free. Other employees and customers overhear this exchange and join in on telling her Happy birthday! As we were headed to the exit another employee waves us over to the donut display and opens the doors and tells my granddaughter to pick her gift of a donut! She made her choice and thanked the lady with a huge smile!I have to say, the employees from all over the store were shouting happy birthday to her along with most of the customers joining in. My heart was overflowing! What a wonderful way to make a 7 year olds birthday one she will never forget! THANK YOU!
Absolutely love this store. I basically go every day. Everyone that works there are so friend and so professional in all situations. Thanks guys
The best convenient store in Col-Hights 😁🥤🌭🥯🌯🥪🥗🥨🍩☕🍺🍨🍪🍲🍫
The last 3 times I’ve ordered a sandwich from wawa all 3 different locations got my sandwich wrong. This time it was a Wawa gobbler Hoagie, which was supposed to be the exact same as the wawa recommendation: only turkey, stuffing, a little mayo, and cranberry sauce. But there is absolutely no stuffing at all on this sandwich. SoI have a Turkey, cranberry sauce, and mayo sandwich.... 🤦🏼♂️
It horrible in the deli area. No body order is ready on time door dash the manager deli associate take white people berfore black been waoting on door dash for and hour and half Manager kept avoiding my order on purpose fire her right away waste of time
The parking lot is FILTHY. NOT SHOCKED THOUGH. VIRGINIA MANAGERS AND CORPORATE SEEM TO HAVE LOW STANDARDS¡¡
The way they are enforcing the 6 foot rule is rude and highly disrespectful here. They keep raising their voice too everyone in here. The 6 foot rule is too prevent people from touching each other. Germs do not usually jump on people they become air born and in this case anyone in the area can get it, the area being more then 6 feet. The 6 feet rule is good but no need to become verbally abusive about it. I can see the voice rasing if one is touching others and so on or with in a couple feet but in between that and 6 feet be nice about it.
Gone to wawa for years this new girl jordan works there she’s beyond sweet and helpful. Makes my morning whenever I see her and the other staff members are amazing as well. I’m just glad they keep hiring people like her
Ordered a turkey club sandwich and one of the people who made my sandwich dropped their eyelash extension in my sandwich which wasn’t discovered until I started eating
We stopped at this Wawa for coffee on Sunday evening on a long ride north. I am extremely fond of Wawa stores for their convenience and particularly for their coffee. However, I must say the employees of this store even surpassed the coffee. Everyone I encountered was happy, friendly, and courteous. What a pleasure.
Its a busy store. But the staff is usually friendly and efficient. I go here alot.
Brenda on day shift and Robin on afternoon shift are wonderful. They always greet you with a smile and always willing to help in anyway they can. I pass three Wawa on the way home from work and I always go to this one because of them.
This place maybe busy but what Wawa isnt. I love the selection of the good. The deli is my favorite. I also love their coffer. The staff is friendly and inviting!
Im definitely biased when it comes to Wawa. I worked at the Wawa on the Blvd., by VSU. I loved my customers, most of my co-workers and definitely the coffee! I tried to make every customers experience a good one. Ive moved on for personal reasons but, I still frequent my Wawa!
This wawa is always slammed packed they have great customer service and cashiers are pretty fast that just need to get the parking situation in the back fixed cars from car wash couild blindside you when leaving other than that 5 stars for having everything in stock always
Normally this place is awesome and I stop by on Wednesdays for late dinner, tonight, not so much. I ordered a veggie sub, just tomato, spinach, avocado, pickles and cheese. Got all the way home to find they did all that.. but also put on a TON of their roasted veggies. This made the bread SOAKED to falling apart and being allergic to onion...I couldnt eat it. I attempted to call numerous times since Im not exactly close by and it just rings and rings. $5 and my trip wasted. Please make sure staff checks the orders.
I frequent this Wawa often. It is usually quick, and the employees are friendly for the most part. The food is not very good, but the smoothies are awesome. This Wawa closes early on Saturday mornings, around 1 a.m., and does not reopen until around 5 a.m. This is supposedly for safety reasons, because the store has had issues with students from VSU loitering and causing problems for other customers.
Friendly staff and quick service.
Unpleasant
3 days this week they didnt have the rite cigarettes. Tell you trucks coming in tonite so I come back next morning and theyre out again. Either the manager cant properly stock up or someone who works there is getting them all. Thanks for nothing wawa
Prices are good. Food is good. Staff is the main problem they need customer service training!
Clean, the cashier was very nice & courteous
Late nights would be awesome.
Good food. Although they are always busy, the service has been polite and the wait not too long.
Food is good and there are lots of choices. Coffee is great and its convenient to my office.
I would have given them a 5 because I loved this was until this morning. I paid for my coffee on my wawa app while my coffee was getting made I paid for my gas then went to pick up my coffee. I talked to a worker for about 5 minutes then heading to pump my gas. I realized my gas wouldn’t pump looked at my app and the 10 dollars was back on my app so I preceded to go find out why now this is where my experience turned.......I go back in to find out the young girl that rang me up had canceled my gas because she was watching me in the store and saw me walk out with a coffee I did not pay for!!! First I had ALREADY paid for my coffee second why was she watching me?!?! So I got my gas canceled and accused of stealing a 2.63 cup of coffee th no form of an apology FROM ANYONE! I talked to a manager and he was the one who told her to cancel my gas!!! I thought the app was suppose to help me not get me accused of stealing, I have never been accused of stealing before and for the first time to be over something I ALREADY paid for is absurd!! I don’t Know if I will ever be back to the wawa I use to go to 2 or more times a day and EVERY SINGLE DAY FOR MY COFFEE!!! Thanks for making me feel like a valued costumer wawa employees!!!
Free water an ice when its super hot outside and also great deal on gas prices I love you wawas
Cashiers are always friendly.
I wish they would put WaWas in NC. This place is better than Wal-Mart! Their food is great.
This wawa is always busy . The staff is quick so you never have to wait but definitely busy.
Service is always fast and friendly here. During the busy mornings, the wait is never too long!
Store has turned more into a poor house more than anything. Just people bumming, guys that have no swag tryon to pull girls, 6 people get out of a car and all they get is one drink and its just like really keep your grown a** in the car, okay hell be okay. Cashiers tlk like 3rd graders, I still dont know what ight mean. Just going down hill in 2 yrs. Youll have druggies all over the place.
Love all of the food. Great variety
Very big and cleanly. Staff is really nice.
They keep things stocked and pretty clean.
I just love my Wawa coffee I got to have my Wawa
Clean and courteous! The way wawa should be.
The food bar is awesome & has great variety including drinks & the employees are always friendly.
The worst location ever one employee is so rude and nasty i refuse to visit there again for any reason. The gas pumps stops so much my car started to make a thumbing noise everytime i used there gas. Theres always a large mass of crowds hanging out and the entrance and exits are unsafe. People driving reckless through the parking lots with police sitting there doing nothing about it. Ive spoke to management about these think and they seem to only be concerned with money mass. So i choose to drive 10 mins further to Sheetz for better service and safety.
Good selection and good price for gasoline!
Always hot coffee and friendly staff
Hit or miss. Ive come here for years. The normal staff ia either nice or just plain rude. High turn over with vsu but there close early beacause they dont want drunk black kids from vsu. There normally a group of local creepy guys standing around a trash can put front. This wawa is way better than petersburg and hopewell but the other in colonial heights and all thru chester beats this one. Improvements on cleaning can be done allng with unwantwd guess outside. Customer service retraining for certain staff would be recommended. Overall not bad location.
Respectful staff, Great service.
I went there to get lunch and there was a hair in my sub. I called there to tell them and whoever answered the phone was very rude when I asked for the mgr, she said the mgr wasnt there, I said can I speak with the asst mgr or whoever is in charge she said hold on, very rudley. But who ever I ended up speaking to did apologize and told me I could come get another one. Personally Id prefer my money back.
Wonderful customer service always brings me here plus they always have my coffee that i like to drink😉👍
Best and cheapest place to buy Newports.
Everytime the people are always nice.
Close to home. Always fresh coffee brewing 😊
A quick pick me up
Staff is usually nice. Good times.
The best wawa in the area
There closed @ 3 amhad to walk to other wawa near the mall
This location is in desperate need of upgrade. The employees are starting to look as unhappy as the store
Convenient Cashiers Very Nice
Close to home..Lots of variety of different items.
A lot of eye candy
Sometimes because it is near VSU it can be very crowded.
Just good lol
Love me some Wawa
Gas, hot foods, sandwiches, drinks
Great gas station
Not the best wawa there is.
My place to go ... 1 stop shop
Good place to ate☺☺☺☺
Crushed ice ..... Yassz
Disgusting.... Wasnt no toilet paper in any stall..dirty restroom.
Always slow long lines
Good food
Great place
To many collage kids
Only place i get gas
Always very busy.
Addicted to the ice!
What I needed
Horrible and extremely RUDE
Great
Clean store
Friendly staff
Great food great customer service. I got an croissant that had been warmed too long on a Friday. They were happy to replace it Monday morning!! I appreciate your service.
Cant say enough good things about this location. Always open when they say they are, always get online orders correct and always have at least two cashiers working when theyre busy.Whoever is in charge of this location knows what they are doing. Thank you to the employees that work here as well, your hard work is hopefully not going unnoticed.Well done, best Wawa ever!