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Lains Auto Services
9104 Baltimore Ave, College Park, MD 20740, United States
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Lains Auto Services
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Mo
Review №1

I was on my way to work this morning got a flat and I was lucky to be able to pull in to these guys at Laines they helped me out in an event that was critical for me and had me on my way In no time thanks guys I’m coming back for my abs next visit. AD

Ro
Review №2

They work on Smart cars! Who knew? Ive lived in and around College Park for many years, and never really gave them a second look. Now that I know I have a reliable place to take my Smart car, theyll have all of my business. Am very happy with their honesty and excellent work. Great folks to deal with! 5 stars!

Ce
Review №3

Great service. If you need something well done, Jared your guy. Hats off to Lains 🙌🏾

El
Review №4

I brought my car into lains for an oil change and Jared took good care of my car and quickly got me back on the road.

te
Review №5

Recently had an alignment preformed on my terrain by one of there services providers jared great work at an efficient speed and reasonable rates

Fr
Review №6

Showed up with a flat tire on Friday @ 3:00. Mckayla ( her hair color changes all the time she says ) and Tyler ( I think thats his name ), were extremely kind and plugged my tire right then & there. Being from out of town to catch the Terps game, I am so thankful for their phenomenal service and help. Absolutely fantastic. Thank You !

Pa
Review №7

I can’t say enough good things about lains! I was running an errand one the block over from this shop when my car battery died. I walked over, and the owner walked over, gave me a jump and explained some of the issues my car may be having super professional and willing to help. It was a great experience and if I need anything done in the area I’d come to them in a heartbeat!

Ra
Review №8

Cant say enough about these honest, knowledgeable mechanics!Service done in a timely manner. Good administrative staff, and they followed up after my service to make sure everything was still ok!

Gr
Review №9

They came through for me when no one else was available! Great service and a low price! A rare find plus theyve been there for years and years.

Ka
Review №10

Lifesaver. I had my tires replaced elsewhere and found out the wheel studs were badly damaged, just a day before I was set to go on a road trip. Richard not only squeezed me in at the last second, he put a rush job on my car so it could be finished way ahead of time.You bet Ill be coming back for any future vehicle work.

Jo
Review №11

Best shop, bar none. I couldnt recommend these folks enough; they were very helpful with inspecting and repairing our cars when we moved to the area. This place was actually the fifth shop I went to, but Im glad I ended up here. If you live anywhere east of Capitol Street, its worth the drive for the service.

De
Review №12

I have a hardtop convertible Volvo that needed the check engine light diagnosed. I dropped the car off before Labor Day and when I didn’t hear from them I called to ask about my car. No diagnose for the light and a hundred dollars later, I picked the car up Tuesday this week and tried to put the top down on Friday. The contact points for the upholstery were undone for the front portion of the roof. It’s impossible for that to happen on its own. Of course Lain’s said they didn’t touch it. Can’t be true. I won’t use them again.

An
Review №13

I took my car over for a MD State inspection and oil change. Folks at the shop are calm, organized and don’t beat around the bush. Rich did a great job! He took the time to explain what I needed to do next to keep the car running and in good standing. Don’t hesitate to give them a call if you ever need any repairs done on your car! They’re great at what they do and the repair costs are reasonable.

Cl
Review №14

Professional good service! Appreciate how well they take good care of me and my car 🚘!

li
Review №15

An appointment for the state inspection, friendly service and on-time inspection, so that I can go to work on time.

Vi
Review №16

I was from otta town and my ac compressor was locked up not allowing the pulley to turn freely and the belt was melting. I was quoted 1500$ and at the end it was 2375$. I was lucky to have found this shop because he got me in and out but on my way home to ga less than one week later my ac was blowing hot. My guy at home said it was a leaking shrader valve and a vacuum leak. I was happy with the service time just wish the quote was a lot closer to the price and that I didnt have to spend more money on the ac when I just spent 2375$!

Mi
Review №17

Just moved here from Colorado and by far one of the best services I’ve received to date. Awesome staff and they really do take care of you. Would recommend to anyone in the area! Thank you

E
Review №18

I have been going here for over a year. They are friendly and knowledgeable. I appreciate how they spend time explaining the details about the services and discuss upcoming services.

Be
Review №19

They did a very good job on the inspection of my car. They were quick, affordable, and professional. They even pumped up my tires for me for free and made sure all of the inflation was even, after the Toyota dealership screwed up and pumped up one tire super high and deflated all the others. Overall, Im very happy.

Bo
Review №20

LIKELY SCAMMERS, BEWARE!They tried to charge me $360 for a 1998 Honda distributor. I Looked up the price online and it was $60 max. So I bought the distributor online and confronted them about the price, they denied hiking up the price even with convincing evidence.I tried to install the distributor myself but was unsuccessful, so I asked them to just replace my old distributor with the one I bought and Ill pay labor fee. A day later I get a call saying that one of my new distributors metal notches broke off because I had install it wrong.Looking at the physical shape (picture attached below) of the notches, and knowing how its attached to the engine, I cant fathom how that could have happened. And if that really happened, why it was only one of the notches that broke off. Considering how they straight up denied hiking up the prices, I cant help but imagine that they broke my new distributor on purpose to cover up their own lies.Besides the absurd inspection fee and the blatant lies, they at one point, after I had confronted they about hiking the price, called out all of their employees to crowd intimidate me. I would NOT get any type of service here.

De
Review №21

Took my car in for a Maryland Inspection and I was very pleased with the level of service I received. Rich was extremely professional and knowledgeable - and the customer service was on point. I highly recommend Lains Auto and I will definitely let them take care of my auto needs.

CE
Review №22

I went here to get a State inspection to work for Uber. They were very nice and efficient.

St
Review №23

These guys REALLY know cars! Heck of a lot more economical than anywhere else I have went over the last 20 years

Mr
Review №24

Fast, friendly service. Fair pricing and knowledgeable staff.

Cr
Review №25

Greedy and potentially dishonest. Won’t be going back.Can’t speak on their quality of work but took my car there for inspection and was failed on a few little things and brakes. Price for repair was way more expensive than what was listed on the KBB recommended price range. Also told me that if I got the repairs somewhere else, I would have to pay an added $60 re-inspection fee.Got my car inspected at Shell down the road and they did not look for things to fail like Lains did and also gave a much better quote on the brakes.Lains showed greedy practices and I definitely won’t be going back for maintenance, inspection or anything else.

Ry
Review №26

Great people and service! Nice to be around. Ask for Rich!!!

Ty
Review №27

Excellent service at a fair price. They tell whats actually wrong theyll take you in the shop and show you everything.

Ro
Review №28

Its hard say you enjoy a trip to the mechanic. But I have yet to visit Lains and leave with a pit. My couple of visits have been great experiences. They havent done unnecessary work. They havent over charged me (for a mechanic shop, their labor isnt ridiculous). They have good hours and nice staff. Always got a quick turn around time. And of course, everything has worked when I left. No returns bad work or faulty parts.These are my mechanics :).

Th
Review №29

I am so glad I found this place! They do excellent work at a fair price. Finding a shop I can trust means everything. I highly and enthusiastically recommend Lains for any mechanical work from oil changes to transmission problems to brake work and everything else. Smart people work here, and they will figure out the problem, explain it clearly to you, and let you know the price before you agree to any work.

Wi
Review №30

Excellent service. They really took care of me! Helped me find a trailer tire and rim. Then helped me install it. I was in a real bind. Working far from home is hard. Its nice to see there are people out there that really care. Thanks again guys! On my way back to New York with my TRAILER!!!

D
Review №31

They appear to be very knowledgeable… They were kind enough to spot and automatic failure for my Maryland inspection without charging me. They are very honest.If ever I need work done on my truck I would return to get a quote from them first.

An
Review №32

I have been bringing my car to this shop ever since we first moved to the DC area back in 2014. Brian and his team are absolutely outstanding. Routine oil & filter changes are done in about an hour and I typically wait with my kids at a local diner. I like to work on my cars and as such am very particular about who works on them – I’ve trusted Brian since Day 1 as he never tried upselling any additional, unneeded services and is straight-to-the-point, don’t-fix-it-if-it-ain’t-broken kind of a guy. What I particularly care about in this day & age of retail chains and mega dealership is a small, family-owned business that puts its reputation for customer satisfaction at the TOP of their priority list. And Brian & his team do exactly that!There has been some turn-over lately, which is just the nature of the business unfortunately, but I have recently noticed an attempt by the new personnel to squeeze in an extra flush here & there or replace parts on an accelerated maintenance schedule, so keep an eye out if you truly need these items and check your owner’s manual about whether the recommendations agree with your cars’ maintenance schedule.Overall – I would still HIGHLY RECOMMEND Lain’s.

Se
Review №33

I am glad that they went along with these guys! They checked on everything that was being done with my vehicle. Very fast and will definitely be bringing my car back! 100% recommended!

Br
Review №34

I woke up on a Friday morning and was greeted by the loud sound of metal grinding on metal coming from somewhere under my car, with a suspicious smell to go with it. Im a student at UMD and live near campus so i was too far from home to go to my usual trusted car shop, and did not have anywhere to safely lift my car up to check it out for myself.When i called Lains Auto Services the employee on the phone took the time to carefully listen to my problems, which is a hard level of service to come by when youre a younger college student. They said they would be able to diagnose the problem a soon as i could get there, and when i arrived they had the bay waiting for me with a mechanic that was eager to get right to work on it.From that point forward, Lains went above and beyond. They offered me some fresh coffee, and the mechanic and i had a cup while talking about my car and its issues. I told them about how busy i was and they could see i was stressed, so they set me up in their lobby with a nice area to do some school work while i was waiting. In one hour they fixed my issue, let me go into the shop so i could see what went wrong for myself, taught me how to analyze my brake pads/rotors for ware so i would know when i needed replacements (which i didnt yet, they just wanted to make sure i wouldnt get taken advantage of in the future in case i had to go to another new shop), and fixed another small issue i had with my ignition coils that had to do with me improperly doing my own repair in the past. Oh yeah, and they only charged me for the diagnosis.Lains Auto Service made me feel like i was in good hands while away from home and in a desperate situation, so for that they made a life long customer.

Bu
Review №35

Efficient and professional

Br
Review №36

I try to patronize local businesses whenever possible, so when one comes along who is doing things right, the online community needs to know about it. The auto service experience at Lains is very refreshing. You will get friendly service and honest pricing every time. Bryan and his team are very professional. Keep up the good work!

Em
Review №37

I cannot recommend Lains highly enough. They are honest, treat their customers with respect, clean, timely, and personable. They will always explain something to me if I dont understand or know anything about it and do so without making me feel stupid. Over the years theyve serviced five of our cars and have led me to make good selling and buying decisions, whether on purpose or simply as a matter of course. As long as we live in this area, Lains - and Brian in particular - will have our business.

Ja
Review №38

Came here to get a Maryland state inspection. They were very flexible and easy to work with. I liked how casual the interaction was. The location is also pretty convenient; I was able to just go down the street to Starbucks to work for awhile while they did the inspection. They have coffee available in their small lobby as well, and you could work there, though I dont know if they have wifi. I recommended this place to my wife to get her cars inspection.

Ja
Review №39

Excellent and honest service. Their charges are awesome as well. I cant hesitate to recommend their services to my friends and relatives.

Ja
Review №40

I owned and operated a gas station with repair bays in the area for over 25 years. Lain’s always had one of the best names for service and quality repair work. Top notch and ASE certified mechanics always on the payroll.These guys aren’t part replacers their certified mechanics. Competitive prices for excellent quality work.

bi
Review №41

My daughter brought her car there because she had problems with power steering which had just been fixed when she was home from school! They couldnt have been kinder to her. Fixed the shoddy work by another mechanic. Done same day and reasonable cost! Very honest, friendly and trustworthy!

Je
Review №42

Super legit mechanic shop. I had to take my LS in for an alternator change, head gaskets were leaking oil on the alt. Price was very fair. Most importantly, very responsive and comprehensive. While I was waiting to pick up my car a young lady was getting a price to have her car Maryland inspected. Dana was very honest with her and let her know everything that needed to be done and reccomend she just dump the car instead of investing the money required to bring it to inspection status. Not often you hear that kind of honesty! Ill be back for sure. Thank you to all the mechanics and Dana!

Ja
Review №43

Prompt, polite and professional service. Have been entrusting my car to them for years.

Br
Review №44

Ive taken two cars at two different times. Both times I received the best service and outstanding professionalism. I would recommend this place to anyone needing anything done to their car. I received my car back before the time quoted and at a cost much lower then I would have thought. I never once felt as if they were trying to get more out of me. If I were staying in this area I wouldnt allow anyone else to touch my car other then Lains.

sa
Review №45

The guys at Lains are truly wonderful. I have had the misfortune to need a few semi-major repairs this year and the folks at Lains have been so welcoming, accommodating, sincere, and honest. Each time I have had my car in for repairs they communicate with me every step of the way, give me a clearly explained estimate before any work is done, and not once has the final bill been more than the initial quote, on one occasion it was actually lower because they were able to avoid an unnecessary repair. I am so happy I found this shop and could not more highly recommend them.

Pa
Review №46

Great shop. They always give a fair price and do good quality work. Been going for years and will continue to go even though I have moved.

Ra
Review №47

Came in for my car repair and although the problem seemed difficult, these guys were able to correctly mend my car in about one hour! Thats amazing customer service that everyone is looking for. Keep the good work up guys!

El
Review №48

Excellent, affordable, and trustworthy. These guys have been taking great care of my car for a couple of years now. Theyve always done a great job and Im always surprised how low the bill is. I totally trust them.

Na
Review №49

Recently moved to MD so I needed a new mechanic. I was told right before I moved that I needed to have my tie rods replaced. Just couldnt do it before I moved. I read reviews for numerous auto repair shops near my house and selected Lains. They let me know that I also needed the ball joints replaced. They were great keeping me informed about how long the repair would take. It wound up going into the next day, but they did finish before 9am the next morning. When I arrived to pick up my car, they showed me the parts that had been removed. I was happy with the service and would go back again.

yo
Review №50

Great guys. Bryan and his guy Rob are doing an excellent job.I had an annoying hard to find electrical problem with my work van was looking for a car electrician, got to Lains Auto Services with all those good reviews it took them 10 minutes to find the problem and another 20 to fix it and i can say found my mechanic.professional honest affordable.

Jo
Review №51

I really appreciate the high level of care they put into their work. I am never given the impression that they are trying to up sell me, unlike when I take my car to the dealership. Mike and Brian are great to work with and make what is usually a very stressful experience much more manageable.

Na
Review №52

Lains is great! They are honest, reliable, and extremely knowledgeable, which can be hard to find in terms of mechanics these days. Their customer service is excellent as well. Highly recommended!

Ja
Review №53

Hands down greatest experience with Ive ever had with a repair shop. Bryan is like Superman!!! Short handed for the day and still got me in and out same day. Definitely going to Lains for any thing I need done to my vehicle. And Im sending all my friends!

Mi
Review №54

Excellent service

Ma
Review №55

Honestly trustworthy explain everything thats need to be done very polite

Jo
Review №56

Ive been getting my car serviced here and Ive never been ripped off. They are top notched guys besides being very friendly and honest.

El
Review №57

The owner was in constant contact with me to let me know how everything was progressing and when an issue arose what the solution would be with an estimate for both time and cost. Originally went with another shop for an electrical issue they said they would fix but just ended up wasting days in the shop knly for them to make it worse. Lains got it right the first time.

Ch
Review №58

There is a new owner and he is also one of the mechanics. Work was completed in a very timely manner and the estimate was spot on. Great job. Definitely found my mechanic for all future needs.P.S. They even have Saturday hours

Ka
Review №59

I stopped by Lains Auto last Saturday (March 29, 2014) to get a quote on a mechanical repair. They were closed. Apparently the owner Brian had something more important to do. I checked the website the night before and the hours were listed as 7am - 2 pm. I was there around 11 am. If you are running your own business and want to take time off, hire a manager to run the business.

fe
Review №60

Great mechanic, been going for years. Bryan, the owner, is an incredibly reliable, honest person who always works with your needs. Best mechanic I have ever found.

Ed
Review №61

Excellent service! Bryan and his team are knowledgeable, honest, friendly, and hardworking. They have great AC service here. He fixed the AC on my 2006 Infiniti G35. They will not overcharge you.

Jo
Review №62

Great customer service. Efficient and accommodating! Highly recommended!

Ka
Review №63

Very professional. Mike kept me informed through every step of my vehicle’s electrical repair. Informed me of other issues and advised me the best route to take to correct them.

T.
Review №64

Stopped in because my engine light was on. They did the diagnostic and gave me an honest answer and honest cost to repair my vehicle. Looking for an honest mechanic with excellent customer service come to Lains. Oh by the way they do tire repairs.

Ky
Review №65

I had a lot of problems with my vehicle that needed my and they got everything done in a timely manner for a great price. Highly recommend them!

Mi
Review №66

Expertise and quality go hand-in-hand at this shop. I chose to do my MD inspection here based on customer reviews.

Ga
Review №67

They do great work, very courteous, knowledgeable and professional. Called to see if they would have time to do an oil change and at first they werent sure but called back five minutes later to let me know they could do it with minimal possible wait time.

Ev
Review №68

Our family takes all five of our vehicles to Lains. Bryan is something very hard to find...an honest person and a master mechanic. He wont sell you things you dont need, and if they can wait a little while before you need to bear the expense he will tell you that as well. His prices are reasonable, and I am very glad that I found him.To the person that rated them a 1 because they werent open one Saturday when she came in, let me tell you that they work very hard in this shop and that would have been a major aberration. Ive taken cars there on many Saturdays. This isnt some big corporate store (which I love about them). It is a small business owned by a very hard-working person. Ive owned businesses for years. Occasionally, you get sick and someone cant cover, or you have a bona fide emergency. It happens to just about any small business. You give the impression that this shop is lackadaisical, and you couldnt be more wrong.

Jo
Review №69

I came in with a simple tire issue and they were able to identify and solve the problem and get me back on the road in minutes. Incredible service and very pleasant staff.

Ta
Review №70

Best auto service in CP! Completely honest, and reasonably priced. Only place I would ever take my car!

Ja
Review №71

Honest, straightforward, friendly, and fairly priced. They have always seemed very knowledgeable and are one of the best places in the area in my experience.

Ha
Review №72

Man one of the best shops and guy to work on your car. FAIR price and will not over over work your service you need.

PI
Review №73

Friendly service, professional work.I definitely recommend their service.

Ed
Review №74

I give them a five stars rating electrical work on my corvette they did a parasitic draw test and found the problem on my 2001 corvette with end 2 days was surprise to get my car back the next day i recommended them the place to go for good service good job Lains Auto Service in college park md. Thank you

Lu
Review №75

Showed excellent customer service...I strongly recommend any and everyone to come check this spot out

MA
Review №76

So - I actually went to Lains based on other Google Reviews.The place is clean and friendly.I had an electrical problem which my regular mechanic wouldnt touch on my 2004 Jeep Grand Cherokee Laredo.Not only did Brian get me and out while I waited (1.5 hr), but he did so without having an appointment. Not only did he fix the problem (left rear tail-light and right rear turn signal being out), but he also showed me how the problem happened. And explained that its a known problem in Jeeps (go figure!).He also showed me how to fix it the next time it happens so that I DONT have to go back to the mechanic or Lains for the rather simple fix.

Kr
Review №77

Friendly stuff and fast service

Di
Review №78

I had a lot of problems with my vehicle that needed my and they got everything done in a timely manner for a great price. Highly recommend them!

Jo
Review №79

I truly wish I found this shop years ago!I will return!

PG
Review №80

The worst mechanics I have ever encounter. They charged me $100 to tell me that I needed a new transmission and they wanted another $100 to diagnose the engine because they took 3 hours to diagnose the transmission just to tell me that I needed a new transmission. I am sure they were going to tell me that I was going to need another engine too. This guys can not even read the codes in your car maybe they can but after 3 hours. Be warned this guys are worthless.

He
Review №81

The staff at this store is very unfriendly. Dont come here!

ca
Review №82

Great service they are the best

Je
Review №83

Great and fast service,and manager is also kind and helpful

Dr
Review №84

Terrible service. They failed to diagnose an engine problem, but charged me anyway. They sold me a battery with a dead cell which would not hold a charge. They took apart under the dash and failed to put it back together.

Al
Review №85

Deb did a great job

Ad
Review №86

Always a good experience. Professional and to the point. I will always use these guys.

an
Review №87

Great service Dependable work and honest

Id
Review №88

Good customers service.

Ro
Review №89

Provides great service and advice

La
Review №90

Good but expensive.

Ro
Review №91

Great service!

lu
Review №92

It is always worth traveling to Lains although I now live in NoVA because it is the only place where I feel 100% sure that the price and diagnosis are honest. They always tell me about everything that devours areglar and that should be a priority. They always work fast and contact me at every step to keep me informed. Thank you Lains for a service that I trust a lot !!Its always worth it to make the trip to Lains even though I moved to NoVA because its the only place Ive ever felt 100% sure the price and diagnosis are honest. They always tell me everything I should fix and what should be a priority. They always work fax and keep me informed at every step. Thank you Lains for a service I trust so much !!

Information
9 Photos
92 Comments
4.6 Rating
  • Address:9104 Baltimore Ave, College Park, MD 20740, United States
  • Site:http://lainsauto.com/
  • Phone:+1 301-441-2500
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Car service
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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