The staff is very pleasant and professional, they are organized so you’re not waiting a long time to get your car evaluated/fixed, and they do dealer quality work. I recommend this location, have told all my friends to go there, and I will definitely be back.
Tony Castillo manager at the Rhode Island ave 8900, College park MD 20740, was great and helpful. He described very well what was the issue with my exhaust. Expeditiously took my car in, around 11:30 a.m. and by 3:00 p.m. called letting me know that my vehicle was ready. I thank him for his understanding, care and professionalism. Tony Castillo and his crew is a true asset to your organization. God Bless him and his crew. Sincerely Georges Jr. Nicolas.
This location has been servicing my vehicle since 2018. I truly appreciate the honesty about repairs that are needed. The manager and techs are awesome!! Thank you for the continued service!
This store is excellent. Pep Boys told me I needed new pads on my rear brakes. I went to this store for a second opinion. They checked the pads and advised the pads were OK and did not need replacement. They also confirmed my suspicions that I needed new front tires . I checked at several locations for the install price with an alignment. This store was cheaper by at least $60. I had them install new tires with an alignment. The install was timely and professional. I recently relocated from New Mexico and had been looking for a new go to auto maintenance shop. This is it. Steve and crew are old school with their work ethic, professionalism, and value.
I used to come here to get my car checked since I lived close by. I’ve moved and tried the Meineki near me. The service was horrible. So I decided to come back here. The service is excellent. Every time I have something wrong they always fix it with no problems. I would recommend this shop always. Thumbs up!!!
Can’t remember his name, but I assume he’s the manager but they were really nice and professional! He fixed my brakes and also made sure I was comfortable with the price and handling of my Vehicle. Would recommend this place to anyone reading this!
The reception was professional, pricing clear and affordable! The work looks and feels correct! I’m so very pleased with all aspects of my experience at the location!! Thank you. 🙏🏾
I originally took my car to Passport Toyota for 90/100,000 mile service. They told me that my brakes were completed worn to dangerous levels (0-2mm) in both the front and back. They quoted ~$500 to fix the brake system. I dont typically get brakes replaced at the dealership so I asked them to hold off on replacing them.I took my car to Meineke in College Park, MD and asked for a brake inspection. They took all the tires off my car to access the brakes (Passport did not do this which should have been the first red flag), and determined that all of my brakes were at healthy levels (6mm+) and did not need to be replaced except one that rotor that needed a cleaning for $45.I truly appreciate their honesty.
Good service..... And they do a good job on your car their diagnostics are if the diagnostics are impeccable they always know whats wrong with the car..... And theyre pretty good when it comes to fixing it as well
They were as great as people said on line that they were! I will always come here for my car and send everyone I know to this location! They address trustworthy and that is rare in a mechanic shop
Always happy with this place. They take care of multiple vehicles for me. They have earned my trust.
Tony at the front desk is super good: courteous and answers every question respectfully and with great detail. He knows autos. And doesn’t fix something if it doesn’t need to be fixed. Good man.
Throttle body warning light came on and engine would not go above 20 mph. Got towed to Meineke (Sunday) to avoid engine damage as it was closest. They found the problem by noon Monday: debris in the manifold. Cost? Under $75. Quick, professional service; recommend.
I’m a new used car owner so I wanted to get it wchecked out and make sure everything is running smoothly. I brought it to this Meineke on Rhode Island Ave and he was willing to do a diagnostic check for everything I asked. He didn’t try to take my money and sell me services I didn’t need. He explained everything in detail and made me feel comfortable. He gained a future customer, trust is the key!
Guys were amazing! Took my car in within 1 min of me walking in the door. They were honest and helped me save a ridiculous amount of money! Coming back here everytime and bringing my wifes car here too!
I had my car towed to this location due to overheating and leaking engine coolant. Tony and Jose were quickly able to identify the cause of the leak, replace the necessary components, refill the coolant, and test drove to ensure the temperature was level.Ive been to other Meinekes in the past, but this location excels in providing customer service, keeping clients informed and are honest in affordable prices.Id strongly recommend this location to anyone.Although I eventually traded the car in for a newer car due to other maintenance concerns that exceeded what the car was worth, Id definitely go back for future service. Tony and Jose will exceed customer service expectations and have a strong work ethic. Both are very knowledgeable about different makes and models.Thanks for your assistance Tony and Jose,-Travis
AC issues on road trip to FL. They were super helpful. Got us back in the road in no time. I recommend to All. This place will be your last stop, hell take care of you.
Steve got the job done smooth,fast and most importantly on time. This will be my place car repair shop now.
I go to this mechanic over going to the dealership. I can always trust that the are going to be honest and fair. The owner and Tony give great car advice as well. I havent met the other workers extensively, but they are always courteous.
Everyone here is incredibly helpful and upfront about what kind of work your car needs, and what they recommend. Ive never felt they were pushing me into services that my car didnt clearly need, and they have always been good about presenting me with a range of options to fit my budget.Theyve been excellent in my every interaction here and I can only recommend this place.
They took about a half hour to do diagnostic about my car check engine light and also a test drive and didnt charge any money! So Im very happy about their explanation and I recommend this car care center to any one who want an honest mechanic service.
Excellent service! My daughter’s car was towed here near the University, and I wasn’t sure what to expect. Steven and the team were extremely professional, did not try to upsell me, and kept me informed throughout the process. Very happy with my experience.
Took the car in for an oil change and to fix and replace some lights. The job was done very well and completed quickly. I was expecting to have to do some maintenance since the car was coming up on the 100k miles, but Meineke did a 24 point inspection and didnt find anything that needed repair. Great work and honest friendly mechanics at this Meineke. I will return again and highly recommend them for your auto needs.
The manager is so nice. I thought theres a nail in my car and it would cost me a leg. but the manager let me the price upfront which is clear and straightford. No need to wait at all. Turns out theres no nail in my car. They checked my car out for free. Definitely start going to this place from now on.
Excellent service! Very honest. Will be bring my vehicles to them from now on.
Recently I heard noises coming from my brakes which usually indicates some brake damage or wear. I took the car into Meineke for an inspection and oil change. The staff was very professional and reported no brake damage. In fact they mentioned my brake pads were in good shape. They gave me some reasons that could have caused the temporary brake noise. They only charged me for the oil change. An unscrupulous car mechanic could have easily “Trumped” up some lies about my brakes and bilked me out of my hard earned cash. It is refreshing to find honest and professional mechanics. Kudos to this Meineke shop.
Excellent communication with whats going on with my car shown on the car, problem areas and when these problems should be addressed. In and out in a couple hours. Very good work so far in replaced parts. Issues I was having have been resolved. Planning on taking my other car in to be looked at.
Perfect impeccable service. Straightforward and polite attention. You will get what you need for your car and will be given the options you can take and how each one will work out. Just got my car back and its the smoothest drive Ive had in it for a while! I trust them, when needed, I will come back here. My husband now has decided to bring his car here as well when needed.The prices are the right prices. They do things right from the moment you ask for a quote. I fully recommend them.
I’ve been going to this Meineke for at least 10 years, always satisfied.
Steve was incredible! He helped in an emergency situation while I was traveling to see family. My brother recommended them. Thank you!!!
I’ve been here twice now and they’ve done good work for an awesome price both times. Highly recommend.
Very friendly and efficient. They did not take long at all. My car was ready when they said.
This place is great! I was recommended this specific location by a neighbor because they are known for their excellent service! The first time I came here was because a mechanic at another place lied to me and said I had pitch black brake fluid and wanted to charge me an arm and a leg to flush it out. I then decided to go to Meineke for a second opinion and turns out my brake fluid was perfectly fine/new and they informed me that my previous mechanic lied to me and tried to trick me into spending more money. I was so appreciate that the guys at meineke were so honest and helpful. They also helped me by realigning my hood because I had been dealing with a long term clicking sound. These guys are extremely knowledgeable, honest, and I can honestly say they are the most female/teen friendly mechanics because other places will try to take advantage of customers who are new drivers. This is the only place where I feel comfortable to ask questions about how to maintain my car with the fear of being upcharged. I also watched them help other customers in the same manner and was happy that their awesome customer service is consistent.
Ive been coming to this Meineke location for upwards of 4 years, and theyve always provided quality service. Tony and his guys run the shop in a time efficient manner and explain issues before moving forward with the work. I trust them to give me a fair price and complete the work in a reasonable timeframe, something that I cannot say for other repair shops that Ive been to in the past. Keep up the great work!
After having my vehicle for three years I never got a chance to do a complete brake job on the rear as I did the front. Being that its cold and my brakes feeling spongy I decided to have somebody else do it so I called Meineke which was very close from my home got an online appointment got there a half hour earlier they took me almost right away. Conclusion, brake system is very tight now and the price was perfect couldnt ask for a better service they worked on my vehicle non-stop until it was done. Thanks Tony for the Automotive info I asked about.
Great service here! Speedy and very nice to work with.
I like how they talked me through the diagnosis of my 2003 Vibe. Had to replace the starter and battery units. Although appointments before mine seemed to be more extensive, they were done with the work before I left the shop! I’ll be back.
I had a great experience at the College Park Meineke! I came in thinking I was going to need one thing done and ended up only needing something else done that saved me a good chunk of money! As you can imagine, I was very happy. The staff were all very kind and explained everything very well. As a young woman, it’s hard to find an auto shop such as this where you’re comfortable with the service and the information being explained to you and not being cheated at the same time. Very pleased with the car service, fair pricing, and overall great customer service. This will definitely be my go-to auto shop from now on!
Very professional people. This was my first visit to this place, and got my car servicing done without any issue.
I been going to the College Park location for over 10 years now (I live in Arlington). I been taking new and old cars and the work has always been excellent, and they are accommodating to their customers. I trust them because their diagnosis on the cars is always honest. I’ve referred many people and they’ve also had a great experience; many of them became regular customers as well. I’ve tried going to other car shops closer to my house, but either the work wasn’t the same, or they tried to add unnecessary work.If you need car repairs I would highly recommend Meineke at College Park.
The staff was friendly, thorough, and helpful, they were attentive to all of my needs. This is an honest and trustworthy place. I am going to be honest they thoroughly checked my car and I kind-of already had some idea about what was wrong with my car, but I did not say anything up front, because I wanted to hear their assessment to see if it matched with mine and it matched perfectly. Then the shop went above and beyond and gave me so very valuable advice so I can make a decision about what I should do next. Thanks so much for proving to me again and again why this is such a good place to do business! It’s difficult to find a decent car shop these days and I’m so glad I found it, you’ve restored my faith and mad dealing with my car so much easier.❤️
Every one of the guys that work at this location are polite, honest and know their jobs, I am very satisfied in every aspect.I have had several things done to my Subaru wagon with about 200,000 miles and they have done an excellent job. Tomorrow I have an appointment with them to finish up my suspension project and this time will be the struts assemblies .Last week I stopped by Meineke in College Park for a small welding job on the engine guard of my motorcycle which several shops had backed off from..Tony Castillo tackled it in less than 15 minutes and when the time to pay my bill came, IT WASS FREE!I am very thankful to them in all regards, good people, good work and great knowledge, I am happy to bring my wagon to them tomorrow for one more job.Thank you guys!Roberto
I’m going to start off and say I have an older car, which usually results in shops trying to tell me I need to replace things that are perfectly fine. I took my car to 3 different places to get estimates on what needed to be repaired, to make sure I wasn’t getting ripped off. Meineke provided the most accurate estimate, the cheapest costs, and they didn’t try to sell me on fixing a bunch of additional items.I mainly interacted with Tony the manager. He was very nice and patient with all the questions I had for him. They had my car ready earlier than expected. I would definitely recommend this shop.
Everyone was honest and straight to the point- diagnosed the problem and gave the cost of the parts and labor- they will order the part for me, call me when it comes in and then I will drop my car off to do the work
Tony and company have been servicing my families cars for 7 years. I used to Only go to the car dealership to get my cars service, but ever since I’ve found this team l, I haven’t found a more trusting, affordable, and professional team of folks to do car maintenance.
The prices were very reasonable and the staff was very friendly and knowledgeable. The service was excellent
I love coming here since its close to my house. Tony is my favorite cashier/mechanic he is very knowledgeable and polite. Go Meineke!!!
Scheduled appointment online the day before. Had originally planned to drop it off, but plans changed so had to wait. Arrived about 25 min early and Tony said he would pull my truck in next.The whole thing took 30 minutes and I was done 5 minutes after my scheduled appointment time. The guys at this shop are hard working, reliable, and perform great work.
I was pleasantly greeted. Both the mechanic working on my vehicle and the manager thoroughly explained what my car needed and I felt enabled me to make a well informed decision for my repairs. I highly recommend this shop. They had provided services for me in the past and because of my positive experience I came back. Thank you!
Tony and his team have always done a great job for me. Even though all Ive really come for is my regular oil change, I appreciate their proficiency and ethics. They inquire if Id like to rotate my tires Everytime (I would do the same, if someone came for oil change), and dont try to sell you on unnecessary services.
Fast service but did not check over car to tell me what else need to be don for future service. This is what they do at New Carrollton location
My experience was pretty good. They were very professional over the phone when I needed to make an appointment. They were efficient when I arrived. I appreciated that their chairs for customers were spaced out due to COVID precautions. They took my car for a test drive and a mechanic thoroughly explained all the problems I had with my car. It was a relief to have someone knowledgeable work on my car. I believe the price was fair for my work and my car seems like a new lady. I will definitely go again if I’m in the area.
They were really Professional and quick! The guy even took the time to try to adjust my bumper which was falling off! I will definitely be going back for more services!!!! Thanks guys!
Great and quick service. Very knowledgeable and professional staff. Came in for an oil change and they were able to assist with an underlying noise my vehicle had for months. Offered other services as well after a courtesy inspection which I plan to return for in the future.
Bunch of thieves, gave me a tire with nail puncture, and framed me for it when the tire was destroyed and I went back to them for the warranty so that they don’t replace the tire for me. Rude manager and terrible service. Don’t go to them unless you enjoy losing money.
This is my go to place for regular maintenance of my vehicle. Really like this place. Steve and Tony are really professional and took good care of my vehicle every time. Always on time and been very clear of the condition of my vehicle. Would definitely recommend them.
The guys at the shop know what they are doing. They are very knowledgeable and trustworthy. They give you a honest diagnostic of what should be done to your car. They dont try and sell you something you dont need. They will even allow you to bring your own parts for repairs.
The guys at Meineke are great! We trust them with all of our vehicles and they are in tip top shape thanks to them. They are always willing to make a repair right, even if it means doing it a second time at their own expense. We appreciate them greatly!
They were very professional and ok time. The first time I walked in they didn’t have any open time so they scheduled me for the next day. I had an issue with my tire and they fixed it right away.
Very knowledgeable and friendly.
Most important I trust this establishment.
I walked in during this pandemic and I was immediately serviced and they were able to to take care of my issues right away. The work was done the same day and completed within 4 hours. Job was done and they fixed another issue i had with my headlights. Excellent service. And they called before doing the work with what needed to be done. Price was very reasonable.
Prompt servicehonest labor ratesquality workThanks Tony ! u da man
Their service is very good. They are professional and they also perform a 360 degree check on your vehicle. Great value for the cost of oil change.
Had to make appointment, shop was dirty, but the did recommend Jiffy Lube, I an oil change in ten minutes, and they had great customer service!!!!
They are very professional and do excellent work. I have always received excellent service in a reasonable amount of time. Been a customer for 5 to 7 years.
This is probably the best auto shop I have ever been to. They really know their stuff! And the service is wonderful. 5 star recommended!
I have been coming here since 2016. These guys are professional and always do the job perfectly. They do not try to sell you things you don’t need like other places. A+++ for value and service.
As always, Tony is great. Very informative and up front about costs and necessary repairs.
This Meineke is the best mechanic Ive ever been to. Staff are professional, good at their work, everything is fairly priced, and I never feel like Im being conned into anything. I keep going here even though I dont live nearby anymore.
We have 5 vehicles, and I have brought them all to College Park Meineke for at least 8 years. Our Vehicles have only been here for maintenance, nothing major, even thought I know they do it all.First I brought my TT for a muffler hole, dealer wanted to change the whole muffler line.I was like, are you kidding me, change it all, for one little hole!!!!So, to make the story short... This shop repaired it, I was in and out... because they have a welding machine in the shop, so they saved me a lot of money by repairing the little hole instead of changing a big line from front of the car to the back.... crazzzzy.just yesterday, they did an oil change, tire rotation on my sons Civic, so they sent me this page to review .... all I can say, I trust the College Park Mineke, they have taken good care of our cars, my brothers, my parents car, their prices are much lower than other service shops that We used to take our cars before We discovered Meineke does more than mufflers.We also like that, they give us a choice to buy our own parts... it save us some money, but I should also tell you, if you do that, they WONT WARRANTY the parts you bring.Having 5 cars, We usually take our own parts like brakes, rotors, and so on,Ohhh, also Meineke is a Franchise... like McDonald, Sub way.... I like that they have some one to be accountable to.We only have taken our cars to collage park location, so this review is only for college park location.
Very good service and I will recommend others.
I had check engine light it was a P0420 so I went to Meineke from college park my brother recommend me and a guy name Jose help me alot he fix my car I pay a lot money but it was Worth it to fix my car thank you Jose for help me and fix my car I give ya guys 5 stars
Great service and performance
Great service, very professional.
Very pleasant staff. Very short waiting time. Highly recommended.
The Tech was very polite and helpful. They are also very thorough.
Jose is very professional and knows exactly how to deal with customers, and find the solutions to many problems. I went to Midas and a gas station only to find them unmatched in diagnosing and fixing my car. A problem they said was my rear ended and transmission....turned out to be motor mounts and a transmission mount. Thanks to these guys I saved myself thousands of dollars. I will always take my car here now. No time for amateurs. Oh and let’s not forget Jose’s brother who is mechanically sound and dove my van. Thanks to them both.
Tony provided through professional and honest service. Highly recommend this location.
The crew at this Meineke have never let me down. I can count on them to get the problem diagnosed correctly and fixed the first time without unnecessary delay. I’ve been using them for years. It’s reassuring to know you have a team of professionals you can trust to oversee your auto needs.
Friendly staff but the quality of work was disappointing. At $65 Id expect the fix to last more than 2 days.Update: I have sent feedback with the form linked by the response below. I will provide another update if I get a reply.Update 2: I got a cookie cutter format reply from Meineke about how they are sorry my experience wasnt good, but they did not even mention my specific concerns, not to mention address them in any way.
I made an appointment, dropped my vehicle off in the morning and it was ready when promised. AC is working just fine. Price was fair and reasonable. I will use them again for other repairs.
Great customer service!
Great service,good and honest people. Went for a second opinion because I got a very high quoute from a dealership. It resulted that nothing needed to be replaced and the dealership was trying to scam me.
The staff are so Professional and good at what they do. 👍👍
The Manager Tony Castillo was very professional, honest and informing. He educated me on brake parts and their function.
I had another outstanding experience with Tony and his group and I would absolutely return and recommend to everyone I know. Thank you! 🙏
They were great! I had a nail in my tire and they plugged it up quickly. The owner works his tail off and they really do a quality job.
Professional and straightforward customer service. Tony Castillo is no nonsense which I appreciate.
The staff at this Meineke has always gone the extra mile to ensure my satisfaction. I regularly go to this location for al of my automotive needs. They have done all my breaks and rotors for a very reasonable price. I have also gone in when my check engine light came on and they ran diagnostics as well as added coolant at no charge. Can’t recommend highly enough.
This place is great. I’ve been going here for a while, and every time they do a good job. It can be difficult to find a car maintenance company you can trust, and I certainly feel well taken care of at this Meineke. The people there are easy to talk to, their prices are fair, and their work is solid. While I remain in the College Park area, I’ll surely continue coming here for all my car maintenance.
Have brought my car (2008 Nissan Versa) here a few times and have always been happy with their prices and service! They also are always very fast and always keep you up-to-date on anything going on with your car.
Everyone was nice, professional, and honest. Made me feel valued. I greatly appreciate that, and will be returning for more business. God bless them
Great place. We have been coming here for about 7 to 8 years. Meineke guys have been great and honest since the first time we need car work, and that is why we kept on coming back. They are very professional and helpful. They never overcharge and they always work with you with different options if you cant afford what they suggest. We never had any issues with them. They always call and give an estimate before they proceed. They always finish in a timely manner and are very good with communication. We moved from College Park to Laurel and we still come here and will always do. The only issue I have is that during the summer the poor workers dont get any AC at all and it s so hot I have no idea how they do it...i wish Meineke cared a little more about their workers...
The reps at Meineke we’re very helpful in finding the best tire for my needs and were incredibly patient with my questions!
They were on time, professional, and resolved my problem at a great price. Highly recommended!
Place is fantastic-great customer service, didn’t have to wait at all. I even showed up about 5-10 min early and they took my car right away for an oil change. When you need something come here-they’re honest and get the job done quick. Don’t waste your time going to pep boys and having to wait 2 hours after your scheduled appointment time, come here instead. Very reasonably priced and an overall great experience.
I snapped a rear brake line on my “06 Chevy Tahoe. Jose’ took my information over the phone at open of business and I had my truck towed to the shop they inspected my truck told me what I needed and by close of business same day my truck was complete. Thanks 🙏🏾 Guys you all were AWESOME!
We have been bringing our 5 cars here for almost 5 years.The College Park Meineke again today saved me money, and fixed my murranos AC.They said, it was just a loose seal and now the AC blows cool air.And thanks to them, My beloved 2001 TT has 286,000 miles.before I found the college park Meineke, another mechanic was going to charge me over a thousand to change the hole muffler line, because it had a small hole,I cant remember How much exactly I paid at this meineke, it was hundred something to repair it, not replace it like the other place.I am not related to anyone here, i am just a very satisfied customer.Thanks God I dont have worry about where to take the cars anymore.
Great price on oil change and they have never tried to up sell me on any items like Jiffy Lube does. I have never been disappointed at this location (College Park, MD).