Great sales service, however I have to give the service department big F. I have tried for 5 months to get my car fixed for a problem I had at time of purchase. Got the big run around and even went in when waiting a month for appointment and was mistakenly not on service schedule. STILL WAITING ON YOUR CALL ROB!! Normally dont complain to public forums, but Im at my wits end.
So very friendly and helpful. Mr and Mrs Whitlock are so sweet and Hanna is AMAZING. ❤
Great place to buy a vehicle. Nice people. No pressure!
What a great experience!! Driving cross country from MD in the middle of summer and AC and generator were not working. I stopped by Whitlock Motors while we were staying in Cody and had the pleasure of meeting Clyde, a top notch RV mechanic. We were on a tight schedule and I came to him on a Friday afternoon. He stopped what he was doing and tooked at my problem. It turned out to be a simple reset of the generator that you had to access from under the vehicle! Problem fixed! I woudl not have been able to even get an appointment until Monday at any others RV business. Can only imagine how much Clyde saved us in time and money! Truly grateful to Clyde and Whitlock Motors for letting us continue our vacation!!! Thank you!
Wow! Whitlock Motors was by far the best car buying experience I have ever had! Everyone is extremely nice. They will take care of you, work with you because everyones situation is different. They are interested in you as a person Whitlock Motors is the only place I will buy my car from.
Brett and his people do a great job. Friendly and helpful. Went out of their way to help us.
I hardly ever write a review, but Whitlock deserves one. You will not get better service than Whitlock. From buying a car to having it serviced. They are the best. I will not buy from anyone else.
You can deal with them. They didnt act like i was wasting their time. Service dept was quick and efficient kept cost down. And was able to explain what they needed to do.ive bought 3 vehicles from them.
Nice people and accommodating to what you want.
They are great to work with! We we will definitely continue to shop with them for our vehicles! Thanks guys!
We were there in June 2019. Had a problem with my truck shift cable. These people were the most gracious people we met on the trip. They were helpful, they squeezed us in when no-one else had time. The service manager was amazing, the mechanic was top notch. It has been working seamlessly since they did that work. Prices were reasonable. I cannot really say enough, other than to say that if I lived closer (from NJ) or was in the market for something.. these people would be where I would go! Thanks again.
Just traded a 2006 Ford F-350 and bought a 2017 F-150. Mike was my salesman. Very pleased with service. Honest and straightforward. I’m planning on doing my service for F-150 and my old Tundra here.
Fast and they are always willing to help with a smile
Friendly no pressure customer service. Hanna put together the right deal for me.
We had an appointment and upon our arrival the vehicle was ready to go. Our sales person Tyler Stonehouse was very friendly and didn’t force a sales pitch and was patient with us while we made a decision and listened to what we were looking for price wise. The super awesome finance guy Tim (a.k.a. Jack Black) really crunched numbers and worked with us to get us exactly what we needed and answered every question we had. This place is very transparent, nothing hidden, and super friendly. We noticed a bad sound our first day owning the vehicle, however, received a call from Whitlock asking how everything was going just doing a follow up and offered to fix the problem right away. Outstanding service.
Adam and Tim are very friendly. They try to help you fund just what you need.
I worked with Chad and his team... They absolutely made this the best car buying process of my life... I would do it over and over again the way these guys did business. What a breath of fresh air. Thanks guys. Hope to do more in the future. Thanks for making it easy.
Needed an oil change after traveling cross country. They got me in during my short stay in Cody. Excellent service, very professional. I wasnt sure what to expect being from out of town, but I can say they were top notch! I would definitely go back for service.
Great sales team would send Anyone too work with them
This is a review just for Whitlock Motors Service Department.I met Rob, the Service Manager to schedule a tune up for my small Class C RV. Rob was very professional and scheduled me just two days out.They took my vehicle at the scheduled time and completed the work in much less time than I expected.While waiting, I had the use of a comfortable waiting room with vending machines and free coffee. (The ladies room was nice and very clean. Always a plus!)I was pleased with the cost of the tuneup as it was FAR LESS than their local competitors.I would highly recommend Rob and Whitlock Motors Service Department for all your service needs.
Very friendly service staff. Were great to work with and treated me very good!
I have dealt with Whitlock Motors many of times in the past! They have always have gone above and beyond with their customers. I have always been a satisfied customer with them. And the best part is their new addition to their team, Kellen Whitehead! He is the best car salesman you could ask for. Kellen is willing to go the extra mile for his customers and will do anything in his power to get what you want. Kellen is honest and straight to the point he will not sell you something you dont want either. I have bought several vehicles from Kellen and never have I once been dissatisfied. Kellen works for you and not just when you are buying a vehicle he works after your purchase too. You can count on Kellen to be following up with you after your purchase to make sure all questions are answered and that you are still happy with you new or used vehicle purchase!
Auction cars marked over retail in a lot of cases that cant pass a car fax. Buying a vehicle from Whitlock motors is one mistake I wont make twice. They burnt us pretty good on the last one.
I use Whitlock Motors for their service/repair facility. Rob and his crew are outstanding. Very knowledgeable and super fast. I can always rely on them to quickly diagnose and repair my vehicles for a fair price. Thanks!
I bought a 2015 Ford Escape. Everyone at Whitlock went above and beyond our expectations. Thank you Flint for selling me a nice vehicle.
It was great very helpful
Love Whitlock Motors, helpful people, wouldnt go anywhere else!
We were about halfway through our vacation in Wyoming when our car started leaking coolant & overheating. Checked with several auto repair shops in Cody and none could get us in until a week out. We were referred to try Whitlock, and we were leaking bad so it was sort of our last hope- thank God we stopped there!! Even though they were also booked up, they were kind enough to take a look. Turned out to be a hose leak- they still took the time to fix the issue and get us back on the road within a couple of hours. Serious lifesavers and such friendly people! So grateful to these guys!!!
The people who work at whitlock motors, are amazing easy to work with as well as answering any questions you might have, or finding out the answers for you. If I had a choice I would only buy my vehicles from them great prices great quality.
Took the service department my truck for a fairly serious engine issue. The repair was done quickly and professionally. I will certainly be coming back. Thanks everyone at Whitlock Motors.
I had a very great experience and l would return.
We worked with our sales person Jake along with his finance manager Tim and the process was amazingly easy! The truck was exactly what we were looking for, they got everything together quickly and delivered the truck to us the following week. We werent aware that it had a broken windshield so I called Tim upon delivery, he made arrangements and had it replaced at their expense in just a couple of days. It could have been a lot more stressful buying a used vehicle sight unseen and they made it a snap. Top notch service, very nice people and happy customers. As always - kudos to USAA for making the financing part a breeze. Thanks guys! Great job!
Great buying experience from ppl that care about what you want. Locally owned by great folks who care about the community.
Honest and well stocked..glad I found them...🇺🇸
I was referred to Kellen Whitehead, and he got the inital paperwork going, as I knew the exact car I wanted. He was fabulous- great attention to detail, patient with my questions and incredibly accommodating with meeting me at 7:30pm at night because of my crazy schedule to pick up the car.Thanks very much to your team, was a great experience, and I LOVE my truckSincerely,Ken
Was calling every dealership I could think of to see what they had available didn’t even realize I was calling Whitlock. asked to talk to the used car sales guy was not very receptive kind of rude and after all that I tell him by the way when I realized it was talking to Whitlock motors I know someone that works there he laughed at me will not be buying a car from them
Warning all now that they will sell you vehicles and lie about pre existing issues claim theyll make it right only for there mechanic to tell you nothing is wrong with the vehicle. Make sure you look at every single piece of there vehicles and make sure to have them checked out by a professional before buying.
Needed a car hauler trailer. They had one in stock with a competitive price.
Great service, as is where is no warranty but when my car broke a few days after buying it they fixed it no questions asked for free. Fantastic will be returning!
Took a chance on a couple with bad credit these people are very caring people . Definitely worth going to them for your next car
The salesman was very patient and not pushy. They promptly fixed one key issue that came up after the purchase.
PJ helped me and was excellent to deal with. Great service. Will be back again.
Had a couple of minor mis -cues but was contacted by owner who promptly resolved them. Good people good outfit and I look forward to doing more business there
Wonderful folks that treat you lime family. 😃
Very good customer service, extremely helpful, they will do anything to earn your business without being high pressure, highly recommended!
Friendly service. Great prices.
I purchased my Subaru here. They were terrific
If you don’t have credit but need a car good luck. They denied me and sent me right out the door with no other options.
Sales people are a bit too busy to get a straight answer from. They talk around what you ask instead of answering your questions.
I have bought my last 2 cars from Witlock. I was alway treated very well. I would buy from them again.
Love the people great service
Excellent service
Always great service!
Typical used car lot leaches.
Always a great place
We broke down on our way to Yellowstone and our vehicle was not fixable, they helped us find the perfect ride to get us there and home! Thank you!!!!
The people are very nice
I will make this my car place!
Very good people
They are awesome!
Great folks!
Good