Water hours of trying to get help with our Mercedes sprinter in Cody that would not go into gear we were hooked up with Eagle towing and Roman. This young man was so kind and professional and troubleshot what he could to make things work and then dealt with us and our dogs and hauled our RV to Billings Montana! He was the man and was professional and kind and we knew we were in good hands...our con fidence in his knowledge and what had to be done was what we needed for a stressful situation! We want to thank you Roman...you have an incredible work ethic and that is lacking these days...thank you Roman...so much ...you made it so much less stressful and got us there and we appreciate all you did...godspeed...
We met the team at Eagle Recovery by accident, literally. We are on a business trip from Missouri to Montana and were driving through to overnight in Yellowstone. An elk decided to try and join us. This team is doing everything they can to make our impromptu stay in Cody an enjoyable experience and get us back on the road.Friendly, professional, and wonderful with communication - they are terrific ambassadors for the city of Cody. They are the reason we want to come back and spend more time exploring this place in the future.
Excellent service! They showed up promptly got us to the shop. Awesome people to work with.
I walked away from an accident that couldve been a whole lot worse, totalled my rental car. Thanking my lucky stars for many things, including everything Eagle Recovery did. The entire process was a breeze, and everybody was amazing, including my driver, Dennis, who helped ease my mind after narrowly escaping death.I lived in Cody for a few years and heard great things about Eagle, but this was my first time having to use their services. They lived up to the hype, and then some. Thanks guys! Im forever grateful!
Pretty shocking that someone said their rates are reasonable!!! I daresay $100 for a jump IN TOWN is hardly reasonable. They DID respond quickly however, which is why I gave them a 2 star.
Fast, friendly, and less expensive than I expected!
Thank you Mike and Carissa and everyone at Eagle Recovery & Repair! Thanks so much for your quick response! Your professionalism and expertise is outstanding! Kudos to Alex, Ashley, and Josh! Thank you for getting back “on the road again”!
Eagle has helped I and my buisness many times customer service is awesome
They came earlier than expected which was awesome. Towing charge and repair charge were less than expected. Thank you for the fast prompt courteous service. I’m 600 miles away from home and if I ever need to use the service from Eagle recovery again I will.
Mike and Carisa are great people and go above and beyond. Great shop and service. Great staff. They will take great care of you and for vehicle.
On a road trip from Indiana, I got stranded outside of Yellowstone. The tow driver was great- calling ahead at a hotel that I stayed at for the night, made sure I had their information, and knew where to locate food/groceries while they worked on my car the next morning. The service was incredibly priced and fair. When needing to drop off my rental car, the staff followed me and gave me a ride back. Couldn’t have asked for a better experience with great people! I would recommmend this service to anyone who needed work done on their vehicle or a tow when in a bad spot!
Good people. Good crew. The best. Always there to help when you need it most.
I would like to give employees, Ashley (front desk) and Dylan high praise for their assistance and expediency in which they assisted me on 7/28/20.My only complaints (which is why I’m only giving a 3 star review) was the two hours me ant the state trooper had to wait for the tow truck to arrive. We both felt this was much too long of a response time from Cody to my Incident (32 miles west of Cody)Then I was quoted three hours of labor for the tow response which I argued was unfair because it took the tow truck two hours to arrive and I was going to be charged for the time I had to wait. Fortunately the owner took an hour off the bill which was generous but it should have been an hour and a half removed from the bill. Since it was at most a 45 minute drive to the scene and 45 minute drive back to Cody and I assisted in the loading and tie down of my sons motorcycle.After the day we had, I was just appreciative of the hour removed and the ability to rent a U-Haul truck from Eagle Recovery.Thanks again to Ashly, Dylan, Roman (even if you took two hours to get to me, I still appreciated your kindness and professionalism) and to Mike (the owner) for doing the right thing and reducing my bill.Jeff EavensonSurprise, AZ
This place us very friendly and helpful.
Like all towing companies it pricey. But they are worth it. I called a 5am I was 35 miles out of town. They had to call and wake the guy up he had to drive to there yard to get the truck then out to me . it took just over an hr and I was loaded up. Great job John. You are appreciated.
Excellent!! We were on our way to Yellowstone from the east coast and the transmission shifter cable clip broke. Luckily we found them. They had us back up and running in 5 minutes. They didnt even want anything for the repair. We insisted they take a cash tip. Great guys. Great place. Highly recommend!
Need something fixed or towed? This is the only place I’d choose in park county !!
The team at Eagle Recovery checked out my sons vehicle before we bought it. Just for piece of mind. They were honest and upfront. Ashli set everything up in a timely manner. I think she has great customer service!
We were on vacation from WI when our exhaust fell off in WY. We were able to wire it up but the issue caused a leak which luckily we were able to get fixed at Whitlock Motors. They recommended we stop at Eagle Recovery to see if they had time to fix our exhaust. They fit us in right away & fixed us up so we could continue with our trip within a couple hours! The receptionist & mechanics were very friendly and helpful. Also (as a side note) the lobby was decorated very nicely. Very grateful to the great service and fair pricing!
$89 dollers to tow a car six blocks thats outrages
I have to express my feelings of gratitude towards employees Ashili and Dylan for going above and beyond trying to get me the right parts for my vehicle at the best price. Not only that but they made me feel fussed about and supported while doing it. Thanks again both of you are the best
Had a tire that was going flat. Alex Sherman showed really fast, checked tire determined that I needed a new one. I took car to shop Alex brought me back to hotel. ALEX was professional and courteous. Best service I had in a long time.
We have used Eagle Recovery many times now for our personal and business vehicle recovery and repair. Mike and Carisa are professional and prompt. Ashli in the office also did a fantastic job when it comes to scheduling and billing. We highly recommend this crew if you need vehicle assistance anywhere in Northwest Wyoming. They simply are the best!
AWESOME! Cant say enough good words about this place. Had a vehicle that needed repod and Cody is very far compared to us in Sarasota, FL. They were able to get the vehicle fast and with no damage. Gave us detailed pics and Ashley was a pleasure to work with. I would highly recommend them and will use them again if I ever need.
Had really nice experience with them. I had to tow my car from Cody to Billings. Alex, the driver was really professional. Once he arrived, he took care of everything and ensured that car reached in no worse condition he found. Had good conversation on the way as well.
Returning to Pueblo Colo. from Yellowstone we had a flat 7 miles south of Cody. Alex showed up sooner than expected. HE had us fixed up and on our way in less than 30 minutes. He was prompt professional and great at his job. Thanks for your great service.
Eagle Recovery has done lots detailed work on my husband car and has been wonderful! And hands down Ashli the receptionist is absolutely AMAZING and very friendly and help in any way possible! Great place, great staff, great service!!
Mike, Ashley and the whole team have been amazing to me. I dont know anything about tire choices for Wyoming weather, but this amazing group of people did. My car is safe for my son & I and I am so deeply thankful!
Recently bought a set of tires for my truck, Eagle Recovery offered quick service and competitive pricing. When I got an unfortunate flat (picked up a bolt on the highway) days later, they fixed it promptly without any hassle. Ashli was great to work with.
These guys are awesome! Helped my company get a vehicle back after a customer jumped state. Cody is NOT an easy town to get to either. These guys got the car and helped arrange everything for me. Would not hesitate to use them again in the future! Thanks guys!!
We were traveling from GA on a two month trip in our Chinook RV. We thought, it being built on a Ford chassis, it would be easy to get repaired. But the local Ford dealer said they couldn’t work on it. We had a transmission fluid leak and couldn’t continue our trip until it was fixed. Mike and his team were crazy busy that week in July, but they gave us an appointment, a fair estimate and completed the work when they said it would be done. Our trip was saved!!! We can’t say enough good words about these folks. Highly recommend!
Eagle Recovery has worked on all of our vehicles and motorcycles. Weve had everything from a lift on our Suburban to exhaust on a Bronco II. From basic maintenance, to upgrades they are always professional and knowledgeable. The work is done in a timely manner, and their rates are always reasonable. We recently had a flat tire on one of our dirt bikes and needed a tow back to town. The driver was prompt and polite. And the gals in the office were friendly and efficient. I would recommend Eagle Recovery to anyone, local or visiting.
I couldnt believe the service. Travelling from Billings to Cody, and ended up getting a flat tire. Super quick service to get me back on the road. Thank you so much Ashley, your customer service doesnt go unnoticed, we appreciate you!
Ashli helped make my entire experience when dealing with the insurance claim painless. The team at Eagle Recovery is top notch. I wont go anywhere else again. EVER!!
Just recently brought my car in the have the engine replaced. Ashli was fast friendly and made sure all my questions were answered. Highly recommend!
We hit a deer late in the evening while on our vacation. Alex was great and really went above and beyond. He was very friendly and even helped secure our family of 5 a place to stay for the night. He made sure we had what we needed and even gave us recommendations for our surprise stay in Cody. He really helped us make the best of our interrupted vacation.
Amazing company and everyone that works there is honest and professional. If you ever need a tow or service work done call these guys. Alex is extremely professional and quick to respond to a call.
Simply outstanding. Josh, our tow truck driver, was extremely courteous, professional, and helpful. Some of the first words out of his mouth were no problem, Im here for you. His service was nothing short of excellent. He drove us to the location of our rental vehicle and later to the repair shop. Additionally, he provided details on the local area and ensured my familys needs were taken care of (my wife and I were traveling with out 1 year old and our dog). Josh made this company a 5 star company.
We broke down as we were headed to our next destination while on vacation. Our tow truck driver Josh, was incredibly professional and friendly. Once back at the shop, they very quickly diagnosed the issue and went above and beyond to get our car fixed so we could continue our vacation. Everyone was courteous, knowledgeable and helpful! Excellent experience!
Excellent tow service, prompt and a very helpful tow truck driver.
Great service! Josh towed us from Yellowstone to Cody. Friendly and a great driver. Drove us to our hotel and gave us good tips on stuff to do in Cody.Mike was awesome and got us a part by working some magic for us. Fixed us up and got our rv on the road asap.Good service, good work and very reasonable price.
Was having a very rough day and needed a tow. Called and spoke to Ashley and she was very friendly and helpful. Would Highly Recommend!!
After an accident, Eagle Recovery was there within 15 minutes of the call, the employee was quick and efficient loading my vehicle (what remained of it) and gave me a ride back to their office. The company worked with me when I came to pick up the vehicle and even helped load it!Excellent customer service and great employees!
Locked my keys in my car one day. Alex from Eagle came and helped me out. Was there very quickly and was super nice and cautious about the way he did his job! Highly recommend these guys!
That was too high really hope I never need to call them again you neither
Quick, professional, and extremely helpful! We had to call Eagle Recovery when we were stranded on a back country road early in the morning. Their staff answered the phone promptly, were gracious enough to take multiple phone calls from both us and our insurance company, and they made sure we were well taken care of getting back to town. Very reasonable rates and a pleasure to work with!
Cody was the operator that we worked with, he got to us quickly, assessed the situation, got the truck loaded up onto the flat bed and got us to the mechanic shop safely and sufficiently. He got the truck unloaded and placed where it needed to be and was very friendly and great to work with, especially considering the circumstances! We will definitely be using Eagle Recovery again if the time occurs and would recommend them to anyone looking for a tow!
Loved the great customer service! Ashli was the best!!! Ill definitely recommend and re visit. thank you eagle recovery and ashli for a great experience...
While up in the mountains, on a Friday afternoon, the radiator on our truck busted. We called Eagle Recovery 24 Hour Towing and they sent a truck up to get us right away!I called several mechanic shops in town to have the radiator fixed. Unfortunately for us, no one would be able to get the part in until later the next week. Eagle Recovery ordered the part and had the truck ready to go by Sunday afternoon! They were amazing! And they didnt charge anymore than the other shops would have if wed waited for the part to come in. They took great care of us and the truck runs perfect. Im hoping not to have many more accidents like this, but if we do we wont call anyone but Eagle Recovery!!
Ashli was very professional and extremely helpful when I called with questions about setting up an appointment to get my truck fixed. I would definitely recommend eagle recovery to a friend
This is Dre. Eagle Recovery was very professional and the two truck driver, Josh, was very nice and friendly. The owner Mike is a true professional and adept at what he does, he knows how to handle everything from towing to dealing with insurance companies. If you are in Cody or Yellowstone area and you need a tow I suggest you use Eagle Recovery they are very helpful!
A great experience! Alex picked us at the Yellowstone east entrance and called ahead to Mike to talk with him about repairs we needed. Mike in turn spoke directly with me and addressed my concerns. The entire team went above and beyond my expectations. Even though I was from out-of-state, Eagle choose a technique that saved us a lot of time and salvaged our vacation. Everyone else in Cody was saying a couple of weeks and Mike and his team completed in a couple of days. Pricing was very fair and was same as quote.
Excellent service! They came in minutes when I had a flat tire along the highway with my kids in the car. I appreciated how quickly they came and changed the tire and kept us safe in a dangerous spot for a flat.
We just had our truck in for a new windshield and new tires and service,, Great Services and Very nice Sectary Ashley :-) Highly recommended for Any Services you need on your Vehicles .
Amazing Service history. Great people to work with. Definitely a must for towing and mechanical needs.
We were broken down and stranded coming back from Yellowstone Park last night. AAA sent Taylor from Eagle and he was a life saver! Picked me up from a mid-point location as we had no cell service at the broken down truck, loaded us up and took us to the dealership in Cody, then was nice enough to drop us at our KOA. It was a late night and we appreciated his service, knowledge, skills, professionalism, and friendliness! Awesome experience in a bad situation!
Professional, competitive prices and clean!
Took my car in this winter to get my heater looked at this last winter, Ashli was very friendly and answered all my questions. They got my heater fixed quickly for a reasonable price.
Toured the Tetons and Yellowstone National Park and descended into Cody, Wyoming. Was pulling into the parking lot with loaded pickup bed camper to watch the Buffalo Bill Wild West shootout at the Irma Hotel when I heard a loud bang as I parked. Watched the show and got in to leave. My dodge 3500 dually would turn left but not right. Climbed under the truck. The steering linkage looked good so I suspected my gearbox went out. I also heard air leaking from a tire. Found a bolt had gone through the front drivers tire. My wife called Eagle Recovery and Repair. I told them I thought it was my gearbox and the owner said he should have one. It was after 8pm so my wife and I camped in the Bank of the West parking lot. Actually it couldn’t have worked out better considering where we had been. I’m thankful it didn’t happen on the 10% grade dropping into Jackson Hole or the many other grades we had descended between Oregon and Wyoming.Alex the tow truck driver arrived on time at 8am. Loaded and off to the shop 2 miles away.Dropped off the truck. Talked to Mike the owner about a heavy duty gearbox I researched the night before. He said he knew all about it and that would be the only way to go. Mike said they could take care of the tire too. Didn’t have an estimated cost but said it should be done by around 3pm.Visited the Buffalo Bill museum as we planned to do it anyhow. Didn’t bother calling til 3pm when I had not heard anything yet. Started wondering if we’d be stuck another night in Cody. Our next camp was in W. Yellowstone and we planned to take the Beartooth Hwy into NE Yellowstone entrance. Went to the shop and found they were just pulling in with my truck after the test drive. It was ready to go. My dad was thrilled and as a veteran Mike gave him an extra 10% off for his service. It ended up being really fare.Eagle Recovering and Repair saved our vacation. They got us to their shop, ordered the parts, repaired on time and at a cost that was worth every penny. Thanks Mike for the great service. I just got home back into Oregon and the truck ran awesome. Highly recommend this shop. Mike, Alex and the crew are great. From one family business to another, thanksJason Hougak & Steve HougakSteve’s Pump ServiceDamascus, Oregon
Broke down and needed help so I called eagle and they towed me to their shop, started working on it right away, both justin and Ashley communicate with me very well about the issues at hand. They also told me about issues I was soon going to experience so I could start working on those also. Thank you guys!
After a person backed into my bike at the east gate at Yellowstone N. P., breaking my front brake rotor, Eagle Recovery was called to tow it to Cody. Brian showed up with a trailer and told me that the Harley dealer in Cody didnt do repairs. He took me to Cody Custom Cycle but it was late, getting dark and I didnt want to leave it outside all night. He took me to a motel then took the bike to their shop for the night. He picked me up the next morning and took me to drop off the bike. Then he dropped me back at the motel. Cant ask for more accommodation than that. I greatly appreciate the service and attitude of Brian. He took a lot of the sting out of a bad situation.
Alex is awesome helped unlock my car no problem, best place to go
We were stuck in the mud and this company was great. Was there fast and very friendly and did a great job.
After a devastating accident driving in Yellowstone, Eagle Recovery was not only the cheapest option for towing but they also were able to get my car damages assessed, parts ordered and got me back on the road in less than 3 days. I knew what the cost would be roughly for parts and I had an idea in mind of what the average shop would charge and yet it was less than I ever could have anticipated. One of the only shops Id ever recommend, especially if your traveling across the country and have an accident. Be advised towing charges from Yellowstone to Cody WY are not cheap!
Eagle Recovery rescued us from the east gate of Yellowstone Park and took us all the way to Cody, Wyoming, and beyond to the rental car agency at the Cody airport. Very polite, very knowledgeable, and kind. Thanks guys and gals for your service. We appreciate you!
Thanks All. Great service friendly and Efficient 🤘😎🤘
Great company with a great crew. Anytime I need there services they are prompt and get the job done.....doesnt matter if its a tow,jump,or pulling out a stuck excavator. NO matter the size of the job they have the trucks to handle it.
Wife and I were on vacation in Yellowstone when our vehicles transmission went out. We thought our vacation was ruined we called numerous towing places in the area and it seemed like such an inconvenience to them.However, once we placed a called Eagle Recovery in Cody, Wy they understood our situation and were very caring and courteous. They came to pick us up on the side of the road and the driver even gave me and my wife fishing tips on places to go while we were enjoying our stay in the Yellowstone area. I can not say enough good things about Eagle Recovery...Friendly, Professional.
These guys are the absolute best! Best customer service by all! Best for tows and amazing at mechanical work!
Alex exhibited great customer service and flexibility on a tow we required on a holiday-Sunday end to our Yellowstone vacation. Highly recommend this outfit!
Polite, professional and willing to go the extra mile for customers. Came to our rescue on a Saturday when everyone else was closed and saved the family road trip when it looked like missed reservations etc would cost us $$$.Thank you to Roman and the team at Eagle.
Super fast and friendly. Car broke down while I was moving across country. Cody the driver took me to my hotel, cheered me up and even dropped me off at my motel door. This company obviously employed the best in customer service.
They got me in quick and did the best job I’ve seen in a long time.
Bye far the best and most reliable tow/mechanic shop in north west Wyoming, always willing to go above and beyond!
On a recent vacation to Yellowstone Park our car broke down. Eagle Recovery was our tow to Cody. Brian our driver and Mike the owner made our unfortunate breakdown more bearable. They had us up and back on the road the next day. Great service. Thanks guys!
Lets you know what is wrong and checks other things that is not on the list thanks again
Alex Sherman is the coolest and most bad@ss driver in your fleet plus I saw him driving a Subaru and not vape in it. He is literally the next dalai lama
I was in a bind with low tire pressure and Alex helped me out even though he was here for a different customer!
I have been a AAA member for longer than this company has been in business. I have never been denied a tow by a AAA provider until attempting to do business here. Upon learning where we were having our car towed they denied picking us up. We were left stranded in between Meeteetse and Thermopolis Wyoming in a desolate area with very little cell phone service. Having travelled through Wyoming multiple times in the fall we were very lucky that the weather was decent otherwise we could have been in serious danger all due to this companys choice not to go to their shop where they would make more money off of the repair. Upon being picked up 2 hours later by Western Collision out of Powell, who was wonderful and more than helpful and towed us to where we wished to go, we learned that this company has a habit of refusing tows to other repair shops. This is in violation of Eagles provider contract with AAA and a complaint has been filed with AAA as well.
This is the only towing company to use (if you have to) in Cody WY. I crashed in Yellowstone Park disabling both my motorhome and the car I was towing. The car was essentially totaled. The motorhome bashed up. Waiting for my insurance company to send an adjustor a nightmare. BUT, the people at Eagle Recovery made sure my immediate needs were being met. All of the drivers went out of their way to help despite their busy and strenuous schedules.The loved it comment with the 5 stars is not mine. No one can love their vacation plans suddenly terminated, being on their own in a strange environment with difficult decisions to be made. Eagle Recovery came to my rescue in more ways than one!!
My friend and I stick on Chief Joseph Hwy, Cody, WY because we went off road by 2 WD and the soil too soft, that it is my bad.at 1st time, they sent 4 WD to help us but 4 WD stick on that same way,so finally they sent 6 WD to help us with their boos, the 6 WD is so power, it can help all of usThanks,
10/10 Would let fix a crash again. Josh is the go to guy.
Ashli was very helpful when I broke down and needed help getting my car towed. Thank you ashli
Locked my keys in my car AGAIN. No one has been more helpful than Alex. Did the most and went the extra mile to help me out as soon as he could
Amazing people!
Professional, great service, kind. Wouldnt call anyone else!!
Wow did they help in a jam! Broke down heading to Yellowstone. Alex got out there in no time to fix the motorhomes tire.The owner went above and beyond to help us out and is super friendly. Thank you!!
Great food and service
Great staff, honest, smart, gentleman.
Thank you Mike Wood at Eagle Recovery for rescuing a Mom and her 2 sick children at Dr. Js office today when her car wouldnt start. You were there in a flash and couldnt have been any nicer. Paying it forward is what its all about.
Josh came quickly and was polite and helpful!!
Call for a lock out service and they said it would be 1hr and so I called back at the 1hr mark, the driver never even left his house yet
Keep this company phone number in the phone. Never know when you need them. There hasnt been a place too out of the way. Been in the middle of nowhere in the Rocky mountains and they pulled my truck out more than a few times.
Outrageously over-priced tow for our semi tractor and trailer. Trucking companies, think twice before using this service.
Great folks hard workers