This could had easily been 5 stars if we hadnt had to wait another hour after our appointment just to get oil change and tires rotated. First time there, they did deduct $20.00 off the bill but, I would rather they kept the money and get me in on my appointment time.
Great service by competent people! Ive used quick lane as my service provider as long as the dealership has been at its current location. I wouldnt think of taking any of my cars or trucks anywhere else.
Great experience as always! Quick service and a great price. Will definitely be back again! Thanks guys
Loved this place! Got a flat on our way to pigeon forge from KY. We got in & out very quickly.. they had snacks to keep the kiddos preoccupied & they were very friendly & quick! Couldn’t recommend this place enough!
Will never use again .Went in for tire rotation and fuel and oil filter changes. Was told 4hrs on tire rotation the lady working Saturday morning acted like she didnt even want me there. Bought my truck new there was planning on buying a new one this fall that want happen. Very unprofessional at the quick lane. Had tire rotation done by a competitor it took 1hrnot 4. Bought tire there too never again.
I was traveling in the area on January 4, 2021 and experienced transmission problems. JP took my truck in at a moments notice. His service techs opinion was correct and valuable. The service was perfect. I would give JP ten stars if I could. I spoke to his boss and communicated how superior their team was in assisting me on such short notice.Hats off to JP and all of the team.Karl L
EXCELLENT CUSTOMER SERVICE!! Truck broke down on our way to South carolina and the closest mechanic to us was this place. Thank goodness it worked out that way because there couldnt have been a more nicer and honest and cost effective place to take our vehicle. Workers were friendly and interacted and held conversations with us while we were waiting, the mechanic was quick and knew exactly what was wrong. He helped us to stay in our budget for our trip and make sure we were safe to get back on the road. Would reccomend this place 100% to anyone that needs mechanical work!!
Great place for quality work
J.p is awesome.ray Varner will treat you right.
Was after obsolete parts for my bronco and they helped me find them
Fast oil change service
Great people. Ive been coming here for routine maintenance for 5 years and feel like they really care about me and keeping my car in good shape.
Friendly staff and quick service!
Professional and exceptional service
Good people knowledgeable....fast
I wasnt able to get an oil change here because I didnt have my childs wheelchair and you cant stay in the car for that service here. This review is because they were kind enough to send me to another business with a pit so we could stay in our vehicle. Its the little things sometimes that make all the difference. I will be posting another review soon as Im going back to them for a brake change.
My husband and I were on our way from South Carolina to Ohio when we hit a nail on I-75. Sure enough we had a leak in one of the tires and needed to get it fixed asap. We called up Quick Lane and they said they were available. It was only about a 10-minute wait before they were able to see our car. They were able to patch it and get us back on the road quickly. As if that were not enough, they did not charge us. I believe it was Terry we talked to who said that its stressful enough to deal with a flat on a road trip, if she could help ease some of that stress she would. My husband and I are so grateful for their help and kindness. Thank you, Quick Lane!
Great top of the line service as always thank you.
Awesome quick service for my truck. Staff was very nice and the price was awesome!!!
Always have great service experience here. For quick repairs like oil change, filters, or tires it is fast and no appointment needed.
Need better chairs in the waiting room theyre too low and hard to get out of
Excellent service with knowledgeable staff.
They are nice when you take your car in and you dont have to stay there all day
The Sweetest, and most precious hardworking people!
Great experience. There drink machine was out of order. They did have good coffee. I will use them again. Thx, Terry Martinez.
Melissa is fantastic, hard working, and will make sure that leave happy with your experience. Melissa and Brandon have both helped us numerous times with vehicle issues and been very straightforward about whatever issues we were facing with our car and given excellent customer care.
Fast, efficient, great prices, friendly people
Fast and friendly.
Really great people and they always take care of my truck
Quick service, friendly staff.
They do a great job, thats why I keep coming back... but they should drop the quick from their name. It doesnt matter what day/time you come in, expect to be there for 2+ hours for a routine oil change. Ive been going there for 10 years and it hasnt changed... so, just bring something to occupy your time..... stopped in again, next visit. Random Tuesday mid-morning - only guy in the waiting room - STILL took an hour and a half!!!! Been coming here for a long time, I think its time to find a new place. Any recommendations?
Customer service is great. Friendly.
Great fast reliable service as always.
Wasnt very busy this morning. Got in and out in about an hour.
Great customer service,outstanding mechanics
Be sure to compare prices around here. They do a great job with oil change pricing, but I went to get brakes replaced and they said I had one bad rotor. Okay that is fine but its a problem when they try to charge $140 (without the labor) for 1 back brake rotor when you can buy one for $36 at autozone. I showed them the link to where autozone had it for $35.99 and they said the cheapest they can get is $52. Big jump from $140 to $52.... they will try to get money out of you so do research before going here.
Fast reasonable service.
Great!! Thanks
Great people, great prices, they always take our cars there and it get taken care of quickly.
Great place to get your vehicle serviced. Friendly people.
Jack Brady thank you Very nice very very nice
My experience with them is always friendly and fast service.
Great service excellent experience by professionals
Good service at the Quicklane. My oil change is only 26.95 with semi synthetic oil.
Awesome. Great folks, great service - been going there for years. Pay for 4 oil changes get the 5th for free.
Fast, Friendly and honest service center!
Slow Lane and they let dogs spread germs all over you
Excellent service and friendly staff
Awesome place great service good people
Very slow
Excellent and fast service
Never know it matters who is working on the vehicle
Quick and friendly service.
Nicest people around 😁
Love Ray Varner Ford & their Quick Lane service
Fast and friendly
Very good
Good work quick work
Quick service 😊
Always fantastic service
Had oil changed and tires rotated in 30 minutes. No appointment necessary. Very friendly folks too!
Always great
Its ok
People were rude.
Great service
Grate