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Fette Kia
1137 US-46, Clifton, NJ 07013, United States
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Fette Kia
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ba
Review №1

Great customer service from Fette Kia. The sales person Chris Prado was very helpful from start to finish. I bought 2022 Kia Carnival. Chris showed me every single detail about the car. He was very professional, very knowledgeable. He took care of all the paperwork, without any delays. I have never had such a smooth car buying process before. Everyone at the dealer, from Chris to the Sales Manager were very helpful. If you are looking to buy a Kia, I strongly recommend that you visit Fette Kia.

Vi
Review №2

Kristopher Ax was absolutely incredible. The best car buying experience I’ve ever had. Given the market right now Kristopher went above and beyond to ensure I left there with a great deal. I really appreciated his hard work and dedication to make sure I left satisfied. Highly recommend!!

Je
Review №3

Kristopher Axe was fantastic to deal with. Hands down one of the best experiences in buying a car to date. He was informative and really supportive. He tried to get us the best number and feel most comfortable with making such a big decision. I will advocate for any friend buying a car to go straight to him. I recommend you do the same!

Ni
Review №4

Chris Prado is the MAN! The best consultant I worked with in my car leasing process. He was friendly, funny and help me get to the price I needed. I was able to walk away with a brand new 2021 Kia Forte GT! I am so happy. Please go to him! You will leave satisfied. Thank you Chris!!!!!!!!!! I will refer you:)

La
Review №5

Christopher Prado is the man to be with at Fette Kia! Extremely fast and efficient with the process and got us into a new 2022 Stinger hassle free! He is extremely professional and will work with anyone at any price range. I would highly recommend requesting him! Thank you again Chris!

Ke
Review №6

Chris Prado at Fette Kia provided an excellent car shopping experience. He did not mind taking his time to provide me with options and explain with extensive knowledge all that my Kia Storage had to offer. As paperwork was being handled, he took his time to explain and show me all that the SUV had to offer and he made sure I left with what I looked for in a new vehicle and more! He did not just serve as a Kia salesman but a KIA AMBASSADOR. Impressed to say the least! He also was very friendly and I enjoyed his down to earth conversation as things were being finalized. Be sure to ask for Chris at Fette!

al
Review №7

Chris Prado was sooooo helpful and really took the time to explain everything in detail. He even memorized small details about the car which caught our attention and eventually led us to purchasing it. He did an awesome job with us and we’re extremely grateful!

Ri
Review №8

Another terrible experience at Fette Ford, I wonder why I do not come to service here, however I decided to give a try again, except for Christina, wonderful agent, Ryan and the manager Steven failed delivering the Fette brand promise, from customer service skills to body language, instead the manager look for me I had to look him even when he was advised I’m trying to talk to him, short story, I came for a recall and came out with an engine light on, I remember clearly looking at the dashboard when I was asked for the mileage no engine light on, they are telling me that is was there, did anyone from Fette tried to reach me and advise? letting me know about the situation, they return the car to me with paperwork that will not state anything related about it not even verbally and no wash, now that trying a story they hand wrote it. Sounds more like a fabrication from Fette end, now they are doing me a favor by checking the car and no admission of any wrong doing, this is not the first time that Fette Ford somehow take advantage of honest customers, Ryan you need to take a course in customer service, Steven you should follow that too, at least 101, I want to keep the business local but episodes like this will not help.At the end did the check and something wrong with the transmission they will take care of, however damage is done, wrong body language, wrong approach, wrong procedure.

Il
Review №9

This was our second time leasing from this location and it was once again a very pleasant and stress-free experience. Kristopher was great - super nice and honest salesman. Give them a visit!

Ly
Review №10

This place is the worst dealership I have ever seen. Lazy salespeople, filthy sales floor and bathroom. Drove all the way from out of town to help my sister look for a vehicle. Reps were standing around uninterested in assisting customers. They were on their phones, standing around doing nothing. We were assisted by (will provide name with callback) who was the rep assigned to us by their online scheduling service. He started out ok, but the conversation took a turn when asked could they come down off of a $10K mark up on a Telluride. He wanted to know immediately what her credit score was (profiling). He immediately became rude and rolled his eyes…as to say how dare us ask to come done on a vehicle that shows $44K on the sticker price, but a rouge handmade sign beside it that clearly says $10K mark up. She was willing to purchase today, but wanted to see what could be done. They wouldn’t budge one cent. Avoid this place, they are rude and clearly uninterested in making a sell. I felt that he did not take us as serious buyers. Only do business with businesses who want to do business. His unprofessionalism at the end, is when I advised her to go someplace else.

Ti
Review №11

Chris Prado is the man to go to!! First car sales man to make me feel at home. I don’t feel like just a customer. I feel apart of the Kia family with Chris. He gets to know who you are as a person, what you like, and then exceeds your expectations with the cars he sells to you. There’s no force on what to buy and best of all, HE STUCK TO MY BUDGET! I am leaving this Kia dealership with not only the car of my dreams, but money still in my pocket. I did not want to go broke buying a car, Chris will make sure you don’t! Thank you Chris! I truly appreciate the amount of love shown to me and my wife. We can’t wait to tell everyone we know about this dealership and you!

ju
Review №12

My experience here was very efficient and amazing. I was purchasing my very first car on my own. Straight out of grad school. I got the Kia Forte GT 2021. The young man Adam Hindi helped me. He was great. Very honest and helpful. This was by far the quickest car experience I ever had, I appreciate that it didn’t take long. The process was very simple, organized and straight to the point. I came here for a specific car and Adam was nice enough to get it from the other lot because it wasn’t on the Kia property. He was very professional and he knew all the car details. I’ll be telling all my friends and family to purchase from this Kia location when it comes to getting a new vehicle.

Ro
Review №13

Just started looking for a new car Fette was the first place I went to. Found a K5 that I liked and started with Daniel Fette, no pressure set me up for a test drive and passed me on to Adam Hindi, really liked the car and decided to purchase. Both guys were very accommodating and approval was quick. Financing paperwork took a long time. Daniel and Adam were great

Ja
Review №14

Buying a new car can be an exhausting experience but the sales rep I worked with made as smooth as possible. Kristopher Ax was a stand up rep and helped as much as he could to have me come home with the car I wanted.. I got the 2022 Kia Stinger and overall happy with the full experience. Only downside if I had to give was a different rep tried to say the car I was there for was on hold for his “cousin” and tried to have Kristopher sell me a different car. But at the end I was able to go home with the car I wanted.

Ba
Review №15

Great support all around from the minute we entered the showroom, to the minute we drove off the lot with my new Kia Soul. Our salesman was Kristopher Ax and he was absolutely the best. There was no pressure to get into a vehicle that I didn’t want to just to make a sale. He made sure to not go a penny above my budget. One of the best car leasing experiences I ever had.

Na
Review №16

Chris Prado at Fette Kia in clifton was very professional and very easy to work with. He was also very kind and patient with me. He took his time to explain everything in details. In the past I have dealt with other car dealers and I would get very stressed out with the whole process. Chris made the car buying process stress free.

Je
Review №17

Chris prado is the best of the best when it comes to sales reps…he made it very fast and easy and he’s the most genuine person I met in this business…he’s really not about the profit margin Of it…he truly wants the best for his customers…and thank you forgetting me outta Hyundai!…😁❤️

Lo
Review №18

Chris Prado Amazing Sale Elite Representative. Keep the good work, blessing for you and the KIA team.

Ma
Review №19

Chris Prado took care of us and he was great! He was very personable, honest and diligent. He was also very knowledgeable about the car, the market and process. He made us feel completely comfortable with this purchase.

Sa
Review №20

I’ve been going to this dealership for a couple years and honestly one of the best dealerships in NJ and NY area! This year was the first time I get a lease and it was the best experience ever! Ramy the manager helped me with everything and gave me the best experience and the best prices ! Love this place ! I got a Kia Sportage for myself and a Kia K5 for my wife, Thank you for everything and god bless your souls 🙏 special thanks to Estella Bernales that helped me too and walked me through everything!

De
Review №21

Best experience I had when looking to lease my new 2022 Kia K5 highly recommend coming here for any new Kia vehicle. Left the place extremely satisfied in my new car. Speak to Adam Hindi he hooked it up for me!!!!

Ch
Review №22

An absolute perfect car-buying experience! Adam and Rami were fantastic from start to finish. We were searching high and low for a Kia Telluride at a great price and was given some absurd numbers from other dealers clearly trying to rip us off due to the high demand for the truck. Other dealers all tried to pressure us to come in to “work things out”. Not here! I was given a great price over the phone. We walked in signed all the papers with no changes or added in fees at the dealership and drove out with our amazing new telluride in about an hour. We could not have asked for a more hassle free experience. I give Adam, Rami and Fette Kia as high of a recommendation as I can and will be referring family and friends here. Thank you guys so much!

Ar
Review №23

Kris made my purchase experience a pleasure from beginning to end. I’ve probably bought 10 automobiles over the years. Today was the first time I could say I actually had fun. Thank you!

Jo
Review №24

Just had an amazing time with Ax,was extremely helpful,courteous and knowledgeable of all my questions.left the lot very happy with my Kia Soul purchase.would recommend anyone who goes to ask for Ax

Cy
Review №25

Chris Prado was excellent to work with and got me into two Kias. A Soul and a Carnival, a lease and a finance. We came to a great deal and he was super helpful! Love Kia and really glad I came to Fette Kia.

Ca
Review №26

I decided to request a price on a Kia Forte GT. So I chatted with an internet sales rep. She said someone will be in touch and that all the info I gave her she would pass it on. Within minutes someone did reach out. But first thing that sales rep says is what car you trying to get? So I go ahead and rewrite all the info again. Good thing Im not holding my breath. Cause I have yet to get a reply. Seems like almost all the Kia dealerships have horrible customer service. I guess I wont be getting a Kia.

Ju
Review №27

I was helped by Kristopher Ax who was fantastic! I could really tell he was doing his best to get me the best possible deal and along with that, he was incredibly courteous and easy to talk to while negotiating for my car. Will definitely recommend him to friends/family!

Am
Review №28

A WONDERFUL EXPERIENCE!!! Chris Prado assisted me throughout the process of buying my new, beautiful 2021 Kia Forte and I could not have asked for a better experience. Chris provided excellent customer service, was very professional, extremely nice and courteous and highly skilled and intelligent regarding the whole process. I would highly recommend Fette and Chris Prado!

Po
Review №29

Kia in Clifton, NJ is THE WORST. ZERO ACCOUNTABILITY. ZERO CUSTOMER SERVICE. they are nice to you to get your money. As soon as the contract is signed, you dont exist. No one assumes any responsibility here. They pass the blame from department to department. They never follow through on expectations and then have the nerve to blame the customer. DO NOT EVEN WASTE YOUR TIME HERE. AWFUL. Also pay attention to how their responses to negative reviews are automated... they simply do not care.

Ch
Review №30

I went in for service and ended up trading. Chris made the process so easy. Thank you Chris so much for the outstanding Service. I will definitely be recommending him.

Ko
Review №31

Adam gave me excellent polite thorough service. Very impressive. I really sensed that he cared.

Ha
Review №32

Amazing service at Fette Kia. Ask for CHRIS PRADO. He provided 5 star service at every step and made the process smooth! He was very knowledgeable about the Telluride, kind and knew just what I wanted. Thanks Chris!

El
Review №33

Christopher Prado is the most elite consultant ive ever apeles with in my mide! He put me in the most amazing vehicle at the best price possible! Great service and very happy!

Ja
Review №34

Consultant Chris Prado provided excellent customer service and went above and beyond to make my experience at Kia a worthwhile one. My car was totaled a few weeks back and I came back to this dealership and was very please I did. The process was smooth and efficient. I felt like Chris treated me like a member of his family. He was very knowledgeable about the Kia cars and comparable cars on the market. I felt like I made the right decision. I’ll be recommending him to all my friends and family.

Ju
Review №35

If you enjoy being ignored and then having to beg for service then this is the place for you! Ive been here twice and both experiences were exactly the same. I felt completely invisible, it was almost surreal. Lots of people working there walking around but nobody seem to be able to help me.

St
Review №36

I purchased a 2020 Kia Soul last June. Recently theres been a recall on the engines and mine was replaced about 2 weeks ago (or so.) This morning I started the car, the check oil light came on and the engine sounds like a mixture of angry bees meeting up with a sewing machine. Ive had it with KIA.UPDATE - Ive reached out to Mr.Ciresi 3 times already with nary a response.

Sy
Review №37

I worked with Christopher to get my very first car (Stinger GT1!!!!!!!!) And he was super helpful and truly helped us get the best deal possible. He took the time to go through all my options and I was able able walk out with a car!

Tr
Review №38

Service was unmatched, they more concerned that I got the car I wanted and best suit me over his own commission checks or just to make a sale. Young guy around 22 at the Kia dealer off 46 named Adam provided the best service and made me priority.

Sa
Review №39

Chris Prado was so great! He really helped us find our dream car for our growing family. He really helped break down all options to pick the best one for us! Thank you!

An
Review №40

The service took longer then expected due to a technician injury. Brian in the service center was very accommodating with providing updates along the way, which was helpful since the circumstances were out of his control. Overall the people are very nice, just unfortunate I had to wait 2 1/2 hours after my expected time. Had I known I would have got dropped off later. Thanks to Brian for making the experience more bearable!

Mi
Review №41

Thanks so much Adam Hindi at Fette Kia for helping me reach a great deal!Ive been a customer of Kia since 2015 and the last deal I did at a different dealership left a pretty bad taste in my mouth. To my pleasant surprise it was a different story this time.Adam Hindi was honest, communicative, and personable. I highly recommend him!

Ke
Review №42

I recently purchased a Telluride from Chris Prado at Fette Kia and it was a great experience all around. Chris provided excellent customer service, was very knowledgeable, responded quickly to emails and made sure to follow up with me after my purchase. Highly recommend Chris and Fette!

Al
Review №43

I purchased a Kia Sportage from Fette Kia on Friday. The experience was WONDERFUL. Adam Hindi was the salesman who worked with us. He was courteous, energetic, and extremely helpful. Above all, he completed the sale in under 3 hours. That included returning the previously leased car, doing the paperwork, and getting me into my new car. Adam was excellent!

Je
Review №44

I am a first time buyer. I am very please with Estela’s service and how everything was explained. She has the customer’s best interest. I recommend this place. Thank you again Estela!!!

Ju
Review №45

This Kia dealership in Clifton was the best car buying experience I’ve ever had. Frank got me a great deal with a new 2020 Kia Forte GT in the color I wanted (space grey) and with a sunroof. The customer service was fantastic and the deal was transparent as we were able to lower my monthly from a good credit score. I recommend all my folks to go see Frank!

Ch
Review №46

Just purchased our first New car/suv. Chris Prado our salesman and was great. Very knowledgeable and showed us the ins and out of the vehicle. Dealership provided great service and we left very happy. 2021 Black Telluride nightfall edition

Va
Review №47

Thank you Darshan Shah for all of your help with my Kia service. Your professionalism went above and beyond for me and Fette is very lucky to have you. You explained what and why the work was needed, did not make me feel unintelligent and provided me with security and confidence that the work would be done accurate. Awesome.

As
Review №48

Just had a great experience purchasing a Kia from Chris Prado! he was kind and helped us make our decision. My fiancé and I are expecting a baby, so we wanted to make sure we had the best car for our baby and he helped us make sure of that! I would recommend Chris Prado to family, friends etc. Will 100% go back here and work with him if we need to purchase any other cars, and definitely recommend others to do the same!

Jo
Review №49

Chris Prado was our salesperson. He was very knowledgeable and very personable. He made the whole experience very pleasant!Not one consultant in the tri state can compare! Thank you Prado!

Ca
Review №50

I want to thank Chris Prado for making my first car buying experience comfortable, easy going, and enthusiastic. He went out all the way to make the experience as easy, fun, and did everything he could to find the best deal with patience and support. Highly recommend him to have as an associate to buy a car. To my fellow Taino, thank you for the amazing experience!

Tr
Review №51

Visited the dealership last Saturday, 1/16/21 and met with Chris Prado. Chris spent ~2 hours with me, explaining the features of the vehicle I was interested in, discussing my needs and finding the best fit for me. He was super knowledgeable, patient and a pleasure to work with. His manager was quick to jump in and provide additional insights when I needed a bit more info. Neither ever made me feel pressured. They were upfront with the numbers, fair on my trade in value and made me feel at-ease when working together. I would highly recommend Chris and Fette.

GK
Review №52

This is what I just posted to their Facebook page: FYI - Youve lost a customer, due to your staffs failure to respond to repeated phone calls/voicemail messages and emails related to a mistake that YOUR technicians made during my last service there back in February. Why did it take me so long to post this? Because Im a busy working professional who just doesnt have time to keep following up to get someone elses errors fixed...so I just gave up around mid-March, knowing that Id eventually go public about my experience once I got around to it. In sum, one of your techs wrote up a summary in my service report that contained incorrect insinuations about the circumstances under which I chose not to replace two of my four tires. They said theyd change it to reflect the correct history of my conversation with the service advisor, but they never did so despite multiple follow-up emails and phone messages from me. This is actually the second time this sort of thing has happened...and now itll be the last. The last time it happened, when a subsequent problem came up they said that due to the history in the records (vs. what actually happened) there was nothing they could do. Ill take my business elsewhere, and will also advise others I know to do the same. The funny thing is that I repeatedly get letters like this one, requesting a response. Yeah, I requested a response too...but never got one.

Ki
Review №53

Had a great experience at this dealership with Chris Prado. He was able to get me out of my lease early and get me into a brand new K5. Took into consideration everything I wanted and made the whole process extremely smooth. He made sure I was happy with everything and was very thorough in explaining all the features of the car. Very knowledgeable. Will definitely return in the future.

Bo
Review №54

Had a flat tire first thing in the morning, and had it towed to Fette on a whim. Brian took the car in immediately, and on a busy Saturday morning, I was in/out with a new tire in a hour and back home to my family. Thats just great service.. This is the second time Ive been to this Service center having just moved to the area, and for the 2nd time in a row am incredibly happy with a level of service. I never feel like they are finding things to fix or upsell, and as Ill be in the market for a new car shortly, they are definitely on my list of potential shops because the service is so good. Well done.

ju
Review №55

I just left and Acura dealership as I currently have of an Mdx but was interested in getting a second car. However, I saw the stinger online and the telluride so was curious to test drive and lease one. I walked in to get a sales rep. Immediately the sales rep was rude I was showing my wife via video chat the car as she could not be with me. The sales rep did not introduce himself just said, hey you are looking for a car. I said please give me one second was showing my wife the car. Kept talking without care, and just said what price are you looking for? I said well based on your online pricing around 550. Then he said I cant do the stinger or the telluride. Im like uhm you didnt even try to get me interested in the car I just came from looking at the S type acura. The first kia dealership I have ever gone to and what a horrible experience. I never right reviews but I definitely discriminated against and it was just a joke.

Kr
Review №56

Thank you Chris Prado for an easy and smooth experience getting our new car!

Ma
Review №57

Bought my third Kia from here and absolutely love it. Michael Higgins Helped me through the whole process and made it quick, easy and efficient. Their remodeling is amazing and the quality is night and day from my first one. Thanks you Michael and Bob.

di
Review №58

Thomas Lake was the man! I went in so scorned from dealing with Route 46 Jeep/Dodge and he turned my car shopping experience around completely. Had me laughing and smiling the whole time. He really made me feel good about my deal and the choice I went with. The service center is HUGE. The place is organized. The vibe was just on point from start to finish. Highly recommend and dont forget to ask for Thomas!

Ru
Review №59

Called to see if I needed an appointment to go see the cars was on hold for ever. At one instance got a hold of a sale rep for the kia department and was asking questions and since I wasnt looking to buy that day I got hanged up on extremely rude behavior

Mi
Review №60

Chris was an excellent rep. Helped me from the second I walked onto the lot to the very end. Super nice and very knowledgeable on the cars.

Al
Review №61

My husband and I just came in to pick up our plates and also had some questions regarding a recall, getting the plates out on, tire pressure and a few additional things that hadn’t been taken care of when we first took home our car. Vidit Desai, who was already technically off duty for the day, was so incredibly helpful and without hesitation offered to help answer all our questions and fix all our outstanding issues. Just wanted to send him an extra thank you as we truly appreciate him helping us out

St
Review №62

Brought my car in today for a recall service. Darshan was excellent and got the work done very fast. Very pleasant customer experience !!!

je
Review №63

First time ever stepping in to a Kia dealership so I didn’t know what to expect. This is my 4th car in 3 years but this was by far the EASIEST and QUICKEST I have ever been in and out while buying a new car and doing a trade. Chris made it all happen and if you come here you’d be making a mistake by not going to Chris!!

Ny
Review №64

After a horrible experience dealing with a broker to get a car .. I found this spot that had the Kia Seltos EX in Neptune Blue and I immediately inquired. Chris helped me out in less than an hour and was able to deliver beyond my expectations... couldn’t believe it was this easy! Chris is super friendly, welcoming and he knows his stuff - I’m so happy to have found him and will definitely recommend anyone to come here and see him. Remember the name... Chris ! Thank you a billion!!!! !

Ti
Review №65

Working with Estela from beginning to end purchasing a used Kia Soul. Was a pleasure. She made a usual painful experience purchasing a vehicle a piece of cake!Everyone at the dealership was extremely nice. I was on my way in less then 3 hours.I will definitely be back. I have recommended the dealership to all my friends and family. Thank you Estela your the beatest! 😁

Ca
Review №66

Mr.Prado worked with me and it was an unbelievable experience. He is literally the number one consultant in the tri state. No better place or person I ratheher work with! Thank you Chris!!

Br
Review №67

I bought a K5 this past weekend and Adam Hindi was my sales person. He was great to work with - easy going, not pushy, pleasant and worked with me to get a great deal on my new car. If youre near Clifton and are looking to buy a new car, ask for Adam!

Li
Review №68

Terrible service! Neither I nor my husband will ever buy or rent a car from this store or company! They are very kind to sell or give you a car for lease, but when you need them for help, they hang up on you, dont answer messages. Besides, they lie about prices, say one thing, and then want more money! Disgustingly impudent!

La
Review №69

Highly recommend working with Adam at kia fette. After meeting with him and telling him what car we wanted, he kept us in the loop and alerted us as soon as the one we wanted came in stock. Adam was informative and easy to talk to without feeling pressured. While I wish the overall car buying process didn’t take so long, I would definitely work with Adam again!

ro
Review №70

Worked with Chris who was great! 1st salesman that could get me a Kia Stinger for a decent deal. Ive bought 3 Kia cars from this dealership and was always treated well. Their service department is good also...they work fast.

lu
Review №71

Great and fast experience w/ Christopher Prado. Very friendly, charming and knowledgeable.

Ch
Review №72

Never have I experienced buyers remorse until I bought a car from Fette Kia. Worst experience ever. Rude and inexperienced sales people that dont know how to build rapport. They would rather push to sell one car than build a relationship for long lasting loyal customers. I could rant on and on about a list of things I endured, but not even worth the time. I hear Jack Daniels Kia is way better. Will be sure to bring my business there next time. Save yourselves the headache and hassle!

Br
Review №73

Bought a Telluride back in April on the 13th to be exact. To this day i still do not have my registration or license plate. Been contacting my salesmen through text and email and am not hearing back. So in May right around the 13th l contacted my salesmen and asked him what the status of registration and plates were and was told he needed a copy of my insurance card. Its my understanding you cant leave a dealership without giving them an insurance card to drive the vehicle off the lot. So we are now over 2 months and no messages/emails have been responded to to find out where this stuff is. I am not happy with the service and wouldnt buy a vehicle from there again. It should not take over 2 months to get your registration and plates.

Ja
Review №74

I was in the market for another car and I specifically wanted a Kia Optima. Since the Optimas are being replaced with K5s, it was difficult finding dealerships with Optimas in their inventory. After doing a search for all local Kia dealerships, I came across Fette Kia and they had 5 Optimas in stock, all in the trim and color I wanted. They were also promoting a $0 down lease deal with a very attractive monthly for the Kia Optima. I clicked the deal button on the car in the inventory list and I was soon contacted by Estela. Over email she informed me about their easy lease process where I fill out the credit application online. This had to be the easiest lease deal I have ever completed. Estela was straight-forward with pricing. There was never any pressure from her. She was completely helpful and honest. And this was all over email. Fette Kia ran my application for credit approval. Estela then asked when I could come in. I was there the same day and all I did was sign some papers and I drove the car home. Really easy. Thank you Estela for making the process so transparent and easy. You have a new faithful customer.

As
Review №75

This is my second time buying a Kia off Lance! He provided excellent customer service. He gave a detailed walk around explaining all features in the vehicle and also let me go for a test drive! By far the best dealership in the area!! Even a couple month later after buying my vehicle lance never fails to give a follow up to make sure my vehicle is running great! Highly recommend Fette Kia!

Cr
Review №76

After shopping around for nearly 6 months, I finally found the vehicle for me! I was determined to get into the new 2021 Kia Sorento and after going to over 5 dealerships from Northern jersey to as far as Atlantic City, Chris Prado over at Fette Kia in Clifton got me the Sorento at the price I never thought I could get it at! I was use to hours of negotiations but considering I showed up as a walk in, on a busy day, in the beginning of the month, this was probably the fastest I have ever gone in and out of a dealership. Chris and the crew were great and Im happy I stopped in and Im under contract with a great group of people!

Ca
Review №77

Adam took care of us and he was absolutely amazing to work with! Very easy going and straight to the point in getting us the best deal! 5 stars! Thanks for the great service!

Br
Review №78

I worked with Chris P. Who was very patient with me and gave me exactly what I was asking for with my terms and conditions that I could afford! Not once did I feel pressured or intimidated which happens often at dealerships.... GREAT Experience !!

ir
Review №79

I bought a Kia with Michael Higgins and the experience was amazing from start to finish. Never dealt with a salesman who made the process so quick and simple. Thanks Michael!”

Am
Review №80

Had a great experience working with Mike Higgins. Very friendly and professional salesman! Highly recommend going to see him for a new vehicle.

Ro
Review №81

I purchase my second Kia today from fette Kia,cris was my salesman and he was very professional,walk me tru the whole process with out a glitch.I would highly recommend fette Kia.

cr
Review №82

I’m currently on a the tail end of my lease program now and I’m starting to look around for other cars. I had the pleasure of Meeting with Frank Escobar (one of the salesman) at this location. Not only was he professional but very helpful. I would recommend him to anyone looking to purchase a vehicle.

Va
Review №83

This is the second time I bought a car from Fette. First was used and the second was a trade in upgrade. First time service was great, but the second time was even better Alec was amazing! It was such a short time we were there. He did not beat around the bush. Him and his team worked very hard and quickly to get it done. I would recommend anyone, even if you think you don’t qualify, to see Alec. If there is anything that can be done, he will go out of his way to make it happen.

Mi
Review №84

Adam made the process extremely smooth and easy with trading in my car and purchasing my 2021 Sportage. If you want a great experience and questions answered, Adams the one you wanna go to!

Ni
Review №85

What a great experience, from start to finish. Not only did Estella provide exceptional service, but she made the dreadful car buying experience easy from start to finish. Covid- precautions were in place.I love my gray K5 and would recommend Fette to anyone looking for a new car. Thank you again Fette and Estella!

Gl
Review №86

I went to Fette Kia on Memorial day because they had an ad for a lease on niro ev for $200 month. The price they quoted me was $300 per month. I showed them the ad from their website (not kia national site) and looked at me like I was insane. That is actually illegal.

De
Review №87

Chris was amazing he went above and beyond to make sure I got the car I wanted!

Ad
Review №88

Adam was very professional and knowledgeable in helping me pick out my new Kia K5. There was no pressure or sales tactics used to get me pick out a car. Would recommend using him for picking out a car that you know you’ll love.

Ar
Review №89

BEST experience here. I had a budget and they worked with me to get me into the car I wanted for the right price. My salesman was Sal, and as he told us he was fairly new to Fette Kia but he really took the time to explain all the ins and outs of the new car I was leasing as if he was working there for years. I would 1000% recommended anyone to Sal AND Fette Kia.

Er
Review №90

Just leased my new Kia K5 EX, my 3rd with Fette Kia. Had Adam Hindi as my salesman and he was great. He reached out to me as my lease was about to end. He assisted me prior to going to the showroom, unlike other dealerships. Went in for a test drive, came back and spoke to the sales manager Daniel Fette, who worked with us on a deal. Very satisfying, safe experience, especially during Covid. Would recommend Adam Hindi and Fette Kia. I will definitely be back. Thanks so much.

ge
Review №91

I want to thank Michael Higgins for his charismatic and helpful personality. I’m in love with my new car and all the cool gadgets . One of the best sales person on KIA :)

Ca
Review №92

I had a major problem with my Kia account. And Rami Zeidan the General Sales Manager listened to my problem and helped me out. Thank you so much for all you did....

Ca
Review №93

Bought my SUV at Fette Kia 3 weeks ago and I honestly couldn’t be happier with my purchase. My overall experience was amazing from the moment I got there, til the moment I walked out the door with my brand new car. I have absolutely no complaints. The process was fast. The salesman Adam was very professional. He was patient, honest, friendly and welcoming since the moment we got there. Adam, thank you once again for your outstanding service. Such a great car buying experience! I highly recommend this dealer. You won’t regret it!

Pa
Review №94

My experience with Adam Hindi has been very helpful especially during this pandemic. He was transparent with pricing and the process of buying my new car.I would highly recommend.Update: May 18Customer service is horrible. Once they received payment, they became non existent. I have been waiting over 2 months for my license plates. Which is super inconvenient to say the least. However that wasnt the problem, no one world respond to my calls, messages or texts. Basically I was in the dark the majority of the time until the manager called saying there was a problem with the insurance 1 month in. I corrected the problem in 5 min. Didnt hear from them again another month later, now theres a problem with the registration. Again corrected with in minutes. My temporary license plate expired April 6th didnt receive my plates until May 15th. They are beyond unprofessional.

Do
Review №95

I leased a 2021 K5 Gt line AWD in wolf gray, red leather interior today, I couldn’t be anymore happier with the car but it was the service that stood out. Estela was beyond amazing, she knew I was set on that specific car and she was set on getting it for me! Some cars sales people just want the sale but she strived to make sure I was happy on top of helping Multiple other customers at the same time. If you want a Kia go see Estela at Fette kia, she will take care of you and make sure your perfect before you leave. 10 out of 10!

Jo
Review №96

I was interested in the new Kia Seltos that just came out for 2021. It was hard to find the trim I wanted and after visiting two other Kia dealerships, I found it at Fette Kia. I called ahead to confirm it was there and spoke with Estela Bernales, sales person. I was going to visit the next morning but decided to go that same evening. I called back to Kia to let them know, and Ms Bernales was swiftly ready to get the new vehicle from their other lot (the vehicle just arrived and was BRAND new). I was able to drive it and confirm I wanted it. Ms Bernales worked with me and the manager on lease price and it worked out well. I picked up the vehicle the next day and she went over details of the Seltos. She also followed up with me a week later in case I had questions of concerns. (She also followed safety protocol, wearing mask gloves and hair net). Thank you!

An
Review №97

We had the worst possible experience returning Kia which we leased out of state to this dealership. We were told over the phone that it’s fine and we can return it, however when my wife got there to return the car first she was asked to wait for about an hour and then the sales manager- Daniel Fette said that they don’t take cars which weren’t leased here in the rudest manner possible.These guys are not trustworthy. Save your nerves.

Th
Review №98

I leased 2 cars in the past couple of months. The salesman lance Laino was wonderful. He was helpful, attentive and very professional salesman. He even called us to make sure we were happy with our cars. I would definitely recommend Fette Kia if your interested If buying or leasing a car

Gi
Review №99

Great person and he gave me a good deal.

Jo
Review №100

After a long search for a car, I was greeted by Adam Hindi at Fette Kia who was very inviting and honest which made the whole process comfortable. I would recommend anyone to come to this dealership and ask for him. Now I am happy to be leaving with my used car.

Information
67 Photos
100 Comments
4 Rating
  • Address:1137 US-46, Clifton, NJ 07013, United States
  • Site:https://fettekia.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 973-779-7000
Categories
  • Kia dealer
  • Car dealer
  • Car finance and loan company
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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