I called first to make sure that they could change the oil and fuel filter in my truck. They assured me they could do it so I went and waited in line. When they got to the fuel filter they looked at it for a while, then went to the mechanic side and said he would have to do it. Unfortunately they couldnt do it while I was there. They told me to bring it back the next morning between 8:00 and 8:30 and they would get me right in to get it done. I told them I had a 9:00 appointment down the road to get my tires rotated and needed to make sure it could get done right away, and again they assured me no issues. I showed up at 8:15 and was told I was going to have to wait a while and what I just want to drop it off. I told them what I was told the day before and they said they were too busy. Finally they decided to go ahead and work it in. I was there for an hour to have a fuel filter changed that had easy access. Then when they went to check me out they charged me too much money that had to be verified and redone. This then made me late to my next appointment so my easy morning has now turned into all morning. I gave them three stars because the guys working there are really good, I understand though that the ones who tell the others what to say are the ones in the wrong, not the guys who actually worked on my truck. Dont know if Ill ever use this place again,

These guys are fast, friendly and informative. They didnt push me to do things but gave me a list of things I could do.

Wonderful place for oul changes. Very helpful staff.

The staff are helpful and friendly. They get your car taken care of quickly and efficiently. They will treat your car as their own.

Good people there who do good work. One of the few mechanics/auto shops that havent tried to sell me on a million different fluids and operations just to make a buck. I get all my oil changes done here. Ask for Jake.

Didnt do all the work I asked especially trusting that they checked my brakes.

Made sure my truck had correct oil oil in it. I had asked for conventional (my fault), they made sure I got dexos. Good looking out Express oil change and Tire!

Quick service. They were getting slammed when I went but they were still easy going and friendly.

I brought my car here because of several good reviews. I’ve been in Cleveland for years and should have been using them all along. My brakes seemed fine but I’ve put a whole lot of miles on my pads since last change and assumed it was time to change them. I dropped my Durango off and tech said he would do a brake inspection but I said go ahead and change the front pads. When they got it on the lift and checked out all four brakes and pads, they found brakes were far from needing new pads or anything. They did recommend an alignment. I appreciate this type of honesty. Plus they were very professional and certainly earned my business.

Very nice guys that work there, I had an issue with my drain plug they were able to get it off and replace it for me and had me in and out fast. Not to expensive either, its about the same cost of doing it myself..

Jake was very professional and it is a nice friendly place. Everyone seemed to get along.

Will never return here! Went for an oil change because I was about to go on vacation and couldnt get in to the Honda place in time. They didnt replace my engine skid plate correctly so it has been scraping the road. Has completely messed up the plate and now Im going to have to pay to get that completely replaced. I would recommend to go somewhere else unless you want to spend more money fixing what they messed up.

The guys here are pretty friendly and usually are up for a good laugh. They have for the last 3.5 years taken care of my oil change needs and my tire rotations.

The fellas here were sooo beyond helpful! They were kind and patient. They were knowledgeable and efficient. This is definitely MY garage now.

Wow! I did not even have to get out of the car. They were fast and were profe6

Those guys are awesome!! Ive taken my car to then for years and they always take good care of me!!

Fast and friendly. The last oil change I had both kids with me. The staff did a great job getting my oil changed so quickly.

12 minutes from the time I was sitting at the red light waiting to turn in to the time I was out the back garage door. 12 minutes. These guys were AWESOME! This is the only place I will get my oil changed from now on. Thank you!!!

Trust worthy and knowledgeable. High marks for service. And fast too! Have used them for oil changes and major car repairs for years. Never been disappointed.

I appreciate the workers . They are very helpful and care about their customers.

Arrive at 4:30 today, a saturday, and ask if they can just pull a screw out of my tire and plug it. The younger guy i asked walks to a room and as he is coming back i hear another guy tell him “just tell em we are about to close” they don’t close till 5. Apparently the two or so guys just sitting in the one room one guy outside smoking and only one car in their bay can’t plug a tire. First time ever pulling into this business and I will NEVER use them and advice others not to as well.

This time, they failed to check my lights (or didnt care that a headlight is blown) refill my wiper fluid, didnt check tire pressure (or didnt care that one only had 25psi), and didnt reset the service reminder..... so with that, I have no faith that they even did anything correctly.Went in for tire balance, rotation and oil change. All things mentioned above were marked completed on the check list.

Great place and great service. The technician (Andrew) was very nice and I would recommend anyone needing an oil change to go here.

Great ppl always a pleasure

Took my truck in on a Friday afternoon to have tires rotated and balanced if needed before a trip. They rotated and I believe they put everything weight they had except 2 on the drivers side, some even overlapping, and the other 2 Went on passenger side. Did I mention the truck drove perfectly fine before I took it? It was just time to rotate. Left there and immediately got on interstate (because its took much longer than the quoted 20 min) my truck rode like a logging truck on the train tracks! No time to turn back I had to continue on with my 150 mi journey due to family emergency. Then 150 mi home. The ride home it felt like my wheels were going to wobble off and the last 50 mi it started pulling to the right. Monday morning I called before they even opened to tell them of my experience. He tells me I must have bad tires, they can rerotate. I assured him my tires were not bad at least not before I brought truck in and proceeded to tell him that Im sure the problem lies with all these unnecessary weights because its drove perfectly fine before!So I pulled up and theyre telling me my tires are bad they can put it back the way it was. NO MY TIRES ARE NOT BAD!!! Ok they say and take it back. An hr later a new guy Ive never seen brings me my truck and apologizes telling me it had slung some of the weights off a couple of tires !? :/ just because I have breast doesnt mean I do not have a brain or eyes. They left the 2 weights on passenger side, took off some on drivers side and separated the rest so they werent overlapping. Yet they are sticking with that story that I slung some weights off? If that be the case why didnt you have to put more on? And even if that was true why werent they put on better? They have yet to show me a bad tire because they are not bad. Today I am still left with it pulling to the right over this ordeal but I promise unless they do it correctly for free. EOC wont touch it! The saddest past of this experience is that the manager Jonathan Patterson is the one who screwed it up! And now after 300+ mi being incorrectly weighted I do need weights NOW!!! Still not as smooth as it was before they ever touched it. But at least I can drive it one handed again.

Decently expensive for the services provided... Necessary evil I suppose

Went to Walmart and bought tires. Walmart refused to put them on. These guys had no problem. Excellent staff, quality work.

Very good polite, not pushy trying to sell you extra stuff

I am currently on a long road trip helping a friend and his family move. Got in the truck this morning and had my alternator go. I came to express oil and tire change and met Gerald. He took us right in upon hearing our situation and how far we had to go under a time crunch. These guys really helped us get back on the road.

Fast, professional, they have you stay in your car for safty/ covid.... love this feature.

Had an appointment to have transmission flushed and the guy didnt know anything about where to start on my Ford. Also couldnt look at my car because he didnt have a open bay. Thats what the appointment was for.

Very helpful and courteous..I will be back..very friendly

Service tech was friendly and polite. I asked for an oil change and tire rotation. Oil change was done & then I was told that they couldnt get to the tire rotation. I have to return for that because they were closing in an hour and a half. A basic service that costs 63 dollars & change is going to cost me over 80 now because they werent done at the same time. I would have gladly gone in tomorrow morning and had both done at the same time, saved myself time & money, had they simply told me.

Respectful team and do there best to get you in and out as fast as they can.

Ive been going here for years now, and the mechanics are always nice and knowledgeable, and they price very well.

The only place in Tennessee that will do an oil change on my Texas car

The people at Express Oil Change were super helpful and kind. They took car of changing our serpentine belt that we were having trouble getting the bolts off to loosen the tension. They were affordable and fast.

Always receive great service from this outfit.

Always fast. Always good service. Always friendly folks. I take my familys vehicles here.

Pulled in and was able to get my oil changed right away.They did not try to sell me anything that was not needed (oil filter).The tech showed me the oil stick and I agreed it was time to change the oil. He also explained time that my tire pressure was off.Overall, I highly recommend them especially since he gave me an idea of the cost upfront!

Excellent professional service. The staff was pleasant and I didnt even have to wait. Highly recommend.

Super friendly staff! Very affordable and convenient. Brandon was extremely helpful. I will definitely use this location in the future.

Sent my wife there to get her oil changed 02/19/2021 full synthetic on a 2014 camaro they charged her $100 that’s sad cause Don Ledford Automotive Chevy dealership does it for $49 with his coupon promotion and $70 without highway robbery when your that much higher than dealer price they lost my business and all the word of mouth people I’ve sent

Great business. Great crew. $5 Tuesday for ladies😊

These guys are AMAZING! I got an oil change and a filter change in less than 15 minutes. They were friendly and didn’t pressure me into any decisions about my car that would run up cost. As someone who knows very little about my vehicle, they were kind in explaining and showing me what they would recommend but I didn’t feel like I was being forced into buying anything like I have felt at some other locations. Also, I got to stay in my car during the oil change which was great! Highly recommend!

I came in just needing air in my truck tires. Kris kindly waved me in and and got right on it. He quickly finished and waved me out of the stall. When I inquired about paying he said there isnt a line item in the computer for just billing air. I offered to pay a $10.00 labor charge and again he said dont worry about it. Thanks for taking the time to do that. Kudos to Kris.

I would give 0 stars if I could my first time ever stepping foot in there they tried to charge me $600 for a tire rod and ball bearing and over $100 In just labor charges for each part with me still paying for my parts worst place to go

This place is great. Ive been using them for around 7 years and they have always done me right.

I went in to have air put in one tire that was showing low & ofcourse they checked the others to make sure they all had the same pressure.....💯

Great service and fast!

Do not go if u own 16 jeep renegade trailhawk.. They cannot change fluid. Must remove tire. Friendly staff.

I had a full service oil change and an engine check. TP was very professional and thorough with my vehicle. Nothing took long or was complicated. I highly recommend.

The people that work here have always taken care of us. Fast and efficient work and respectful prices.

The only thing lacking in our story from Friday night was that we didn’t have Aunt Edna strapped to the roof of the car. Picture this, family vacation was set to begin. Husband departed Thursday by car, with dog onboard. He drove a few hours and collected middle child from college after an overnight stay with him. He continued on, driving 5 hours to pick up oldest child at an airport. The trek continued to another airport to pick up yours truly, youngest, sister, and niece. Twenty miles from the airport, late a night...car breaks down. Power steering was gone. Nothing is open in town. AAA tow truck driver to the rescue. He suggested Express Oil. He stayed with half the fam while the first half took an Uber to a local hotel. AAA towed the vehicle to Express Oil while the Uber driver ran the second half of our party to the hotel. I should say, I’m using the word hotel very loosely, as it was quite different than anything I have ever visited. AAA driver called to say the vehicle arrived and explained where the key was kept. We set an Express appointment online for 8am the next morning, a Saturday. Express Oil communicated their findings right away that morning. They located an idler arm and serpentine belt. I thought this would be tricky since it wasn’t a super common vehicle, a little older and foreign - 2011 Mercedes GL450. The job was done by Gerald. He finished by 11:00 and he picked my husband up at the hotel, driving him back to the shop to square up. Under $250 and we were back in business and on the road again to Wally World. Seriously though, a great experience. Gerald rocks! Thank you!

Quick lol yeah right... I had an appointment for 11am today and they talking a couple of hours until they get to my ride. How about you get more than one guy to fix on the vehicles. Thats the purpose of an appointment to hold your spot not prolong your wait. And two this is called an Express for a reason meaning.....FAST! If I have to make an appointment Im going to with the dealership I got my car from at least they are on time and more people may cost more but, For great service the money is worth it.

Loved the service

46.63 got my windshield cleaned all my Fluids checked and topped off and my oil changed in a timely manner as long as I got get no leaks im a very satisfied customer

Fast and friendly service! Only problem I ran into was that nobody wore a face mask.

Fair and quick service with friendly staff.

Awesome place! First time customer & I couldnt be more impressed!Quick, Easy & friendly service. I will be back

First time coming to this place and had a great experience. They were very professional and timely in getting to my car. Travis was my tech today and I was very pleased with his customer service. Awesome guy!

My husband and I use this location for our oil changes and any other needs that may arise. We are always greated the moment we pull in the parking lot. Oil changes are quick and the guys here do an amazing job at checking for any other issues. We always recommend this location to anyone looking for quick, reliable, and cost efficient services.

I will only go to Express lube to do anything to my car they are wonderful people theyre very knowledgeable and Christopher is just the sweetest thing in the world

Im new to the area, so I gave this place a try 2 years ago. The service and price where great Im a regular customer now!

Super helpful and went out of their way to help a guy out. Good people!

I will be going back to get my oil changed thanks guys

Always bring my cars here. For oil change and mechanical problems. Great mechanics and always quick and done right.

Really friendly and fast service.

Dylan is the best! I always stop by here when I cant get an appointment with Hyundai.Yesterday, Dylan was the one who had my car, and not only did he tell me everything he was doing, but he was also super friendly and pleasant!He had me in and out in no time, and honestly, Express Oil charges the same as Hyundai. The only thing they cant do that Hyundai does is check my transmission fluid, because new cars have it all sealed.Thank you, Dylan!! Youre a true asset to this company!

A lot of great people work at this location. It was a great experience and they get the job done in a timely manner. 10/10 place to get your car maintenance done or even mechanic work done these guys know what their doing.

Best place and the most friendly staff they are the best hands down

Let me just say, they stay busy...need to bring your vehicle in early to have work done in a timely manner. They are friendly, very helpful, personable, and very experienced. The business as a whole charges fair prices so it really helps when you are low on funds and looking for competitive pricing. They will let you know if the price has to change do to previously unknown parts or labor and will make sure you want to continue the job. They are my most trusted mechanics and not just for oil and tire work. several years ago; they even put a whole engine in one of my vehicles. I cant stress enough or say enough about how AWESOME these folks are. Every auto place should strive to be more like them.

They are fast fast, effecient & honest. Any time I try to have something fixed that dont need it, they let me know. Ive never had any issues with any repairs Schylar does. Schylar is the only mechanic Ive allowed to touch my car. Good mechanic is like a good hair dresser, you cant have just anyone do the job.

I was sent here by a local auto parts store. The manager Herald was super. They did a top notch job at a great price. Thank you so much.

High priced! Just wanted basic oil change, when done, something oil upgrade? 17.00?? Wont be back...

5 stars. Best establishment Ive went to. Not I ly did my car get done earlier than they quoted but theres been a problem with my car thats been driving me insane and every place Ive been to has told me to ignore it but they fixed it. Will cow tongue to go here every time.

Fast friendly affordable

Very good service

Very fast, friendly service. Showed up with no appointment and got a full synthetic oil change (5.5 qts) for $75 in about 15 minutes. Didnt try to sell me on a bunch of extra junk, and they offer military discount. Highly recommend.

Fast service not over priced

This is my go to place in Cleveland for my oil changes. Service is always very thorough and the employees are always very friendly. 10 out of 10 would recommend.

Great service. Very fast and knowledgeable. They check all your fluids and fill up whatever is low for free while changing oil and very friendly

Their mechanics are incredibly knowledgeable and very courteous and professional. They saved us money on our car repairs. We will definitely use them again!

They helped us know that theres a leak in our engine and what we need to do to fix it until we get the money to fix it. Been hard since the pandemic for funds.

Great service!

Really nice guys, super fast service.

Been twice and they have treated me great every time!

Great service

Awesome service Nick was amazing

Good customer service. Knew what they were talking about.

Amazing service and our car is running great!

Always the nicest technicians, fast, considerate, and reliable

I went here for a few months just to get a basic oil change. First I was charged over $70 for it, this past week I started car trouble so I took it to a mechanic. Turns out, the guy the that changed oil (I dont remember his name) took my transmission fluid plug out and didnt put it back in all the way, so for the past couple months, Ive had a slow leak of transmission oil. Thats caused me to break down and when I was able to get my car towed to the mechanic, they told me that I was very lucky that my transmission didnt blow because if I tried to drive it any further, it would have. It cost me $200 to get it fixed and they had to put 4 full quarts of fluid back in my car. Not only that but when I was there to get my oil changed, they were so incredibly rude and treated me like I was an idiot. Never going back and if I was able to put less than 1 star, I would.

Quick honest work. I was impressed. A little more expensive than other places however.

I go here for all my car maintenance. Schylar always does an excellent job fixing my car. He doesnt bs me. If I think something needs to be replaced, he lets me know if it does or doesnt. He always does great work & I never wait long. They are a very honest people. They dont give me the salesman pitch nor try to get me to buy a bunch of other car stuff, like a lot of places do. No one else touches my car, not even for an oil change.

They great as always and done a great job

They fixed our brakes and rotors and did such an amazing job and that was after squeezing us in. Thanks so much guys!!!

Perfect as always.

Great because they are certified auto repair also. Quick diagnosis of what was wrong with car. Always fast courteous service for oil change. Always willing to read diagnostic code from car and explain if its nothing to worry about or something to fix right away,

Good service, good price