When you find an honest mechanic, stick with them. Tom has a customer for life as far as I’m concerned. Excellent quality work at very fair prices!
Outstanding job, great people. They both were very personable and professional.They left my car in good hands and were very helpful! I will definitely be going there for future use and recommend them to anyone!
Tommy is a very amiable character. His shop is clean and he is very transparent with his prices.
Amazing service they were able to work around my crazy work schedule and even stayed later to finish my car for me. I have a mercedes so its very difficult to find good mechanics to work with for a reasonable price. They were able to get the part from the dealer and put it in that night. I will definitely be going back to A to Z
I came to A to Z with a broken lower ball joint and axle. I was quoted almost $900 by the dealership and A to Z gave me a quick and affordable repair. Only $500 and a day later, my car is back on the road, feeling fully fixed!
My 2018 BMW 330i started leaking coolant and left my on the side of the road multiple times in one day. The next day I made an appointment after searching “Best car shops in Lakewood, OH” and A to Z Auto Car did not disappoint.I handed Adam my keys and within an hour and a half called me back with nothing but good news. Not only did he identify the problem accurately (oil cooler housing), but he also managed to save me $1300 on repairs by calling his connects at the BMW dealership!!I’m forever grateful for Adam for the amazing job that he did. I’ll definitely be back for more minor things like alignments and oil change because now I know, and can trust, that they’ll take care of me well.
I absolutely appreciate the work done on my car!!! They really went beyond. I only came for an oil change and check engine light issues but… What a relief! Drove in my little SUV with an ignition issue for over a year and these guys fixed it for me!! I didn’t think it could be done! And the sense of humor was the best part. I thank you guys for your help! I will be back! Thank you guys!
Love Love Love. Great service, no bs, quick, and affordable. Extremely clean shop. They explained everything in terms I could understand. Car was ready when they said and they even went above and beyond by fixing my exhaust pipe saving me $$$. I HIGHLY RECOMMEND. THANKS A TO Z
Return customer tommy always takes great care of me!
Tommy the owner is awesome! Outstanding customer service and conversation. Not only did I leave with a fixed tire but I learned about vintage cars and left with great movie recommendations. I truly enjoyed my experience here.
Simply the best auto mechanic service you could ever find. Staff is highly skilled, professional, and down to Earth. I was walked through all the procedures and shown each and every secondary issue down to the minute detail, making sure I was aware of everything going on. The work they do is straightforward and so are the costs. If youre not mechanically inclined but want the best for your car, this is the only place to go.
If your looking for someone to fix something inside your car ASAP (dealing with fuel pumps, engines, etc) call A&Z auto they towed my car when it was stuck the same day n fixed right up on it.. I had my car back within no time 😩 thank you for providing such good services to me I have 2 kids n everything’s running better than before I’m not worried anymore. n If I have any problems or questions or concerns I know they’re willing to help ASAP. I hope your business continue to receive blessings n I hope you stay blessed ❤️
Visiting from Florida this place is amazing. Tommy hooked me up in and out the same day no appointment needed. Will be back when in town. Thanks again
Highly recommended!We got a very good deal, which was exactly half of what we got somewhere else. Not only that, our car was left in good hands.Tommy was amazing. Very professional and also very nice.He realized we didnt have money and helped us get the parts with no fee, or with low fee.Kindness still exists in America.Thank you Tommy! We would definitely come again.
This was my 3rd time visiting this business. Yes visiting is the right word because you feel like you are hanging out with friends. Great pricing great service and great humor. Highly recommend.
From my first point of contact I knew the experience with A to Z would be exceptional.I called around to a half dozen places looking for a simple service and finally found A to Z. They were respectful and courteous and made time for us to come in the same day. They finished the work right away for a nominal charge. Our experience was so positive we decided they will be the only service provider we allow to care for our Jeeps!Tommys team at A to Z is courteous, professional and knowledgeable, everything you could look for at a reasonable price.I highly recommend!
Owner is awesome and the whole shop works hard to make things right. Without a doubt Tommy is great to work with. He explains everything that is easy to understand and the atmosphere is awesome! The best thing is that whenever you call they are always there. You never have to wait days or hours for someone to get back to you! The best in the city! I recommend them 100%. My Volvo was problem after problem- instead of telling me to go somewhere else, they were patient and worked with me.
Came here for the first time got a diagnostic test and the same day they helped me get everything done. Veryyy professional and good place 10/10
Took my Rav-4 there for water pump job they hooked me up wirb a great price lifetime warranty and fast service. Tommy the owner was a very nice guy ans looks after all your needs. Will be back for sure. Hia place is immaculate also.
Everyone was very helpful and kind. They were upfront about the time, pricing, and what issues could be causing my engine light to turn on. I would definitely recommend this place to anyone needing car help!
Mechanics were very thorough, excellent customer service, and very professional.
The environment wasnt very professional. The owner used profane language in front of me and disparaged a woman actor on the TV while I was waiting for him to finish another deal so he could get to me. After I got my vehicle back, there were noises. Id had the brakes replaced so I assumed they were wearing in. Im not a car guy so I didnt know if this was to be expected. Later I had more noises coming from the back brakes. So I looked and saw the pad was completely worn down. They only replaced 3... So I took it to another dealer to get that fixed. They found that the other rear brake was installed correctly. So that needed fixed and they fixed the pad and rotor that hasnt been replaced.Now I wonder what other stuff is messed up in my car due to this company. Its bargain bottom pricing and thats why I went with them. My bill was around 1700, but thats a lot less than the 2500, Ford quoted me. Now I wish Id just gone with the Ford dealership because I can trust them.Dont go to this company. It is likely to end poorly.
I Just wanted to say thanks for the quick turnaround time and your professional service
Really good service call him with in hour and he put my battery in very honest you dont fine service like this these days sheria..
Tommy is awesome and his team is very knowledgeable. They will work with you regardless of your situation. 9 highly recommend them to anyone n matter how big or small.
Old school. They dont make em like this anymore.
Great service and highly recommend! Went in for a basic battery/alternator checkup for no cost and walked away with a needed sunroof fix at a low cost. Will for sure return due to Tommys awesome service.
A to Z saved me a window regulator and they got me in and out within an hour! I am so thrilled with my experience and the pricing. They were the friendliest staff... Tommy was very honest and professional and the technician Adam was awesome!Thanks guys, I will be back!
Been going here for years, they are great. I love the atmosphere, also very clean place, fair pricing and fast service.
Awesome place He explained everything careful cause I am a women and don’t know nothing about cars. A definitely a recommended place for good service
I had a retired Teacher refer me to A to Z. Willie gave me an A to Z Auto care card because he heard me discussing how i was worried about taking my jeep to a shop. I was in dire need for repairs. I took my 2007 Jeep Commander to Tommys, A to Z Auto Care Shop. They handled the situation with my Jeep and got me in quickly. Tommy was very honest and the price that was quoted was better than 3 places I got quotes from. I felt I was treated well and I was offered a ride to where I needed to be and picked up to get my jeep back. I rely on my vehicle and they took care of me to make sure I was happy. I recommend Tommys shop to everyone and will tell friends and family to take there vehicles there to be treated fairly with best price and free quotes!I am so happy I got my Jeep back and didnt break the bank!Tommy is cool and makes people laugh!Thank You!!!!
A to Z auto went beyond my expectations. They did a great job fixing my car and fixed two other issues and didnt even charge me. I would highly recommend.Thanks guys.
Thanks Tommy and A To Z Auto Care mechanics. My car runs great and stops with no noise.. A to Z fixed my car fast along with a great price. I would highly recommend..
This place is more than amazing. My jeep has had so many problems. And it is running brand new !!! This place will be my new go to for any of my auto care !! Thank you guys!!
I’ve been going to A to Z for quite some time now. Hands down I have yet to find a better owner, team, or price anywhere around Cleveland/Lakewood. The amount of patience, quickness, and care they deliver is the reason why they have a 4.8 rating. Top it off...I DONT EVEN LIKE THE GUY lol, jp! Go see him though, prove me wrong if you can
I came straight from work 4:30 and left with finished car the same day bonus: Tommy is awesome everyone was friendly will be back for next sevice
I love these guys. They came out and diagnosed my vehicle I was stuck on the highway. My alternator needed replacement. They were very fair and honest plus they gave me a ride home. This place is so immaculate also. They take pride in their shop. Ask for Tommy he will hook you up. Thanks guys again.
This place is so amazing. There very people and my car works perfect. He fixed my brakes and rotors all away around and my car is working great. Tommy really took care of me and his prices are really fair I definitely will be back if I got any issues again..
My boyfriend and I have been to this place several times since moving to Cleveland and weve received excellent service and great prices. We would never go anywhere else. Tommy is great. His entire staff is incredibly helpful.
Tommy, thanks for all your help with the replacement of the transmission on my Cadillac. It sounds and drives perfect. I would recommend A To Z Auto Care to anyone.Thanks again
Tommy is the reason. He makes it happen. Great mechanics and fast service. Great place!
I had my brakes fixed at this shop last year, and they did a great job for a great price, but my most recent experience is what makes them really stand out. My car died and I got a jump, and took it to AutoZone and they thought it was my alternator, not my battery. It happened the night before I had to fly to Seattle at 6 am the next day. I called up A to Z, and Tommy told me to have my car towed there and he would take care of it. You can imagine how stressful it is going clear across the country, not knowing what kind of repairs need done to your car. Not only did he fix it in a day (just a new battery), but he let me keep my car there until I for back into town. Fast forward to the day I need to pick it up, and I go to drive it, and my transmission light came on, and I ended up being stranded on the side of the road. Tommy sent his mechanic, Mike to come get me, and then, while they looked at it, he drove me to the gym so I didnt have to wait to get errands ran and such. Tommy even offered me to drive his car if I needed so I wouldnt be in a pinch while they figured out what was wrong. Turns out, it was a minor repair, and they didnt charge me anymore than I originally paid. Great customer service, and Tommy has a great personality to boot. Go see them whenever you need an honest opinion and work done quickly! Great place!
First time costumer def will be back . Fast and honors warranty insurance tommy really should do stand up I couldn’t stop lauGhing the whole time there . Very affordable and fast too shouts to Tommy
These guys are amazing. I got my exhaust replaced and got new tires wile I was there. Service was fast and the price was right. Thanks again.
The service was great. They offer life time warranty and they actually do it.
I’m return customer been bringing all my vehicles. Best place in town. I will never go anywhere else. They are super friendly and honest. Highly recommend them to all my friends. Just got brakes done in less than 2 hours at a very fair price again.
I found A to Z online. They have fixed 3 of my cars. I would recommend them to anyone. Great prices and professional service. Thanks Tommy!
This shop and especially Michael is amazing! Super helpful. And by helpful I mean, Michael took the time to jump my friends car while my car was in the shop! They go above and beyond to help. 10 out of 10 would recommend!
Great experience with A to Z Auto Care this past week. The best part about them is that they are honest, which is a dying breed in todays auto care world. I had a crack in my transmission and they straight up told me they werent the place to fix a problem this big - I was barely charged anything for a full diagnosis from multiple mechanics (who were also great and professional), plus they added transmission fluid and kept it for over a week so I could still drive it to a dealership. The woman I dealt with in the garage was also very nice, so I will definitely be using them for future service.
Very good service. Friendly people
Great experience on time and efficient and on top of that never a dull moment in there tommy was excellent highly recommended
I needed work done on my car and was looking for a place that was close, reputable, and efficient. i did a google search of places in the area and chose a to z based on reviews.had my car towed in and was dreading the price of repairs (a year prior i dropped $2500 at another place so was expecting something in that area)...1.5 - 2 hrs later, a simple fix, some maintenance performed, and a very, very reasonable charge which i gladly paid.a to z, you have no idea how much you saved me in price, stress & time. i was able to get back up and running in no time. additionally, everyone there was professional, nice, and treated me as if they knew me for years when that was my very first time there.i would recommend a to z for anyone needing work done on their vehicles, and i’ll be back for some more repairs soon. thank you again.
Car shop is awesome! Whole crew works hard. Timely, and fair pricing!
These guys are excellent. I had my BMW in for a water pump replacement and they had it done in record time. I would highly recommend them... Very professional too!!!!
Thanks Tommy for figuring out what was wrong with my car. I will recommend you to all my friends. Great price and fast repair.Thanks againDoug Jones
Ive been here to fix 3 of my cars. Always honest and gives me a fair price. I will recommend A to Z Auto Care to anyone .
My boyfriend and I come to A to Z we love it. They are the most honest and helpful people in town. The nicest place inside too. Very good prices and fast service. The only place I will ever take my car to. They do tires now too.
Great experience working with the folks at A to Z Auto Care. Fair price, good communication, and quick turnaround. I will be back when I need something done again.
Good mechanicsNot expensive
Loving going to these guys. Always fair, always transparent, and willing to teach.They fixed my VVT solenoid, engine oil change and filters.Adam and tommy are always very helpful
This place is great! Will never go anyhwere else! These guys do a great job and Tommy took care of me, very fair and honest and extremely funny which makes it even better!!
Great service. Tommy even picked me up from work and took me home!
Very nice people and great prices! Felt very comfortable bringing my car there and would recommend everyone I know. Glad to have a mechanic I can trust in the area. Michael is awesome!!!
Came in at 5:30 with my Audi they took care of me put in a sensor in no time. Very fair. Nice place too. Tommy is a funny guy. Thanks again.
You guys are #1 as far as Im concerned. Thank you for the fast repair on my car. I drooped it off this morning and it was fixed in 4 hours. Tommy great job and thanks again.
Absolutely the BEST auto repair shop Ive used in YEARS! Tommy and Miguel are really stand-up guys: very personable and good natured, attentive, HONEST and genuinely concerned to your needs. I was a walk-in, in desperate need of having my dead car running again. After explaining my problem, Miguel immediately came with me to my car, gave it a jump, diagnosed the problem, and I drove it directly into A to Z Auto Repair. I needed a new alternator. After LESS than 3 hours I get a phone call your car is ready. Talk about service! And at a very reasonable price. (Miguel even repaired my broken hood latch, gratis). Ill never go anywhere else!! Gregg A.
I took my care in as they were closing and the workers were very friendly and fixed my car for me with no complaints. While I was there they were very funny and made the experience there so much better. I would recommend this garage to anyone with a car!
Was walking down the street and saw them asked them if they could do my brakes and not only did they say they could get done today, the price they quote, it way below what the others had said and I walked in at 4pm. While I waited I was very well entertained also by Tommy the owner I wasn’t expecting that either. The mechanic that worked on my car, Michael was respectful and new his stuff. I’m very happy that it was a great experience. Will be back and will tell my friends and family.
Tommy and Michael are awesome! Every time I come in they are welcoming and friendly (also hilarious) and make sure that my car runs fantastic, they help me out whenever I stop in whether I have an apt or not. Thanks guys!
Good quality care and good pricing. Trusted these guys with what needed to be done and won’t try to rip you off. This will definitely be my go to auto shop from now on! Thanks again!!
Ive been coming to A to Z since its opened Tony the owner have been giving me reasonable prices with all of my vehicles. i live around the corner and he offers to pick me up and drop me off Im a pregnant woman. So Thank you for helping me when I need you.
I get my oil changes at A to Z including any major repairs that I need. They are very relatable and honest. The cleanest auto repair shop in Cleveland. Fast service and affordable pricing. I tell all my friends to come here.
Just did a water pump.job for.my 2008 Outlook. Very fair price and fast service. I will be back for sure. The mechanic and owner are very friendly and knowledgeable. Clean shop and nice waiting room.
Tommy is the reason. He really helps people.out. Very fair prices and fast service.
A to Z did a great job replacing my battery. They installed the battery (labor, materials, and tax) for less money than the battery by itself from AutoZone (which they wouldnt install). If that wasnt enough, the entire job was done in less than 30 minutes and right before closing. So they were cheaper and faster and friendly too. Thanks Tommy and Miguel for exceptional service and unbeatable prices!
I’m very satisfied with A-Z Auto Care during the time my Vehicle was being repaired I fell ill for two weeks. The Owner Tommy was very understanding and kindly allowed me to keep my car there for duration of my hospital stay. With no extra charges. I’ve now found my permanent mechanic.
I’ve been coming here for years They always take care of my vehicles. They are very honest and fair. Ask for Tommy he always goes above and beyond to take care of his customers. It’s the nicest garage in Cleveland for sure.
Love the work these guys do. Very honest and helpful. Lots of laughs and jokes.
Amazing! Family Owned! Best place in Lakewood! Friendly, Fast, Affordable, & Honest! They will check your car right in front of you and show you the issue!
They were very professional,reasonable pricing and they got me in and out in a timely manner.
I’ve been using A To Z for all my go to mechanical needs for a few years now. I often get my oil change at the dealership and diagnose service needs. I head to A to Z to have those services completed at much better prices. The staff are friendly and competent and get the work done fast.
Best in auto repair shop in town. I take all my cars there. They actually do what they say unlike other places Ive gone to. Highly recommend them to anyone who needs an honest mechanic.
If you want to do a timing belt maintenance repair then you came to the right place. Great service, good prices and amazing follow up and guaranteed work. Highly recommended!
Simply put.... gave me a quote, completed on time, and price was fair and kept to their quote. Service was great and will continue to take my car there and refer my friends and family there
I like to shop local and support local businesses. This shop fits the bill. Good Service, affordable prices, quality work. Whats not to like? The owner is always there and approachable.
Thank you so much for your quick service. Im glad to know if I have car problems A to Z auto has got my back.
Ive been to A to Z over ten times in the last2 years. They do excellent work. I recommend then to all my family and friends. They have the best mechanic and owner in Cleveland.
Great prices, Thank you for the fast service on my truck..
Did.my brakes right before closing with my own parts. Great price. Fast service. Will be back. Thanks Tommy.
Would highly recommend. They fixed my car at a great price.
The mechanics here are really nice. The prices are good. The service is great. I love these guys.
A to Z diagnosed and fixed my car the first time. I had a problem that others could not fix! I would highly recommend.Thanks Tommy for all your help.
I cant say enough about these guys, great job, great price and job completed on time. I would highly recommend them....Thanks guys!
The service is fast and amazing.Would definitely recommend this place! They are very friendly and know what they are doing. Plus clean restroom too!!😁
My friend referred me to A to Z. These guys took care of me. They towed my car for free and put a new starter in my car at a very affordable rate. Will go there for all my automotive needs from now on.
This repair shop is not like any other auto repair I have ever been to in 40 years. I was really surprised. And you can believe Tom will get all my and my familys business when our cars are in need of any repair. His friendly staff fast service and up front pricing with out having to sell my sole to the devil to pay for the work. I didnt feel taken advantage of at all. Every thing was explained before work is done and he talks to me not down to me because I am female. Clean and relaxing waiting area. Exceptional service from beginning to end.
Cadillac runs great! Thanks again for the fast service.
Great place! I go here every time I need anything done to my car and they help me with everything. Customer service is 10/10 and they’re super quick and efficient.
Brought in my own parts they gave me a fair labor price. Fast service. Nice people.