I recently had my hair done by Miss CC and was blown away! 10/10 would go again! This was my first time meeting her and she blew my expectations out of the water. I told her I needed a new mom haircut and color. Nothing too hard to upkeep and she did not disappoint. The cut still stays in a ponytail as well! I highly recommend CC. She has a great personality as well which made the appointment almost as if one of my girlfriends was doing my hair! What a nice little treat! ❤️

I tried twice with two different stylists. The first time bad cut and the whole tiny room I was in was filthy, the second time bad highlights. My hair the day after the second visit with Lee in the picture. There was a lot of the blotchy highlights on the sides...

You have to ask for Eile she is beyond talented!!!She made me feel so beautiful after leaving her chair let me tell I walked out of that salon feeling like a million bucks. She really took her time consulted me the whole time what she was doing and making sure I was satisfied every step of the way. I’m a mom of little people and work and have a demanding career.Eile made me feel like i was 20 again I got so many complaints just walking around the store after my haircut and style. Eile was also very funny and I loved hearing about her love life down to earth person.Thank you Jcpenny salon for having Eile you made a customer forever and will tell everyone to go see Eile!

I walked in and they had someone available in 10 mins. I got my bangs trimmed, this service was free but the hairdresser was so good & professional I gave a good tip.I recommend this place, I will be changing my normal hair dresser for this place.

Zoe was the hairstylist we used for our teenage daughter ! She cut it so short in spite of us reminding her multiple times . She was least bit apologetic for this . Never will we ever go back to this salon, especially to Zoe .

I went to a new stylist, CiCi. She did a nice job coloring my hair, highlights and cutting it. Thank you CiCi!

They were very nice, but the back of my hair is shorter than the front of my hair and that is NOT what I wanted. I told them excaly what I wanted in full detailed and they told me they understood me and gave me someone that worked there for years. I wont be going back there to get my hair cut ever again. And they took way too much of my hair off.

It was my first time doing my hair there, I loved my stylist her name is adeta, she gave me a very nice hair cut and styling and she very patient doing my hair . I enjoyed it and I will be coming back.

Always happy with my experience. Jodi is awesome

The stylist cut my hair wonderfully! My best haircut so far 👌.

Cc is the best!!!! You won’t be disappointed

Michelle Shelley Grossman. Master stylist. Awesome hair colorist!!!!!

About to drop $100 +/- for my Fiancees hair bleaching. Just rude in asking for a basic necessity if using the restroom. Basic decensency ya know

Christy is very meticulous ... my hair color and cut was perfect !

They are always busy so make an appointment before hand. They are quick and do a good job and not too expensive. My daughter got her hair washed, cut and (mostly) dried for $20 including tip.

Went in for a partial foil and haircut. Asked for blonder highlights to be added in ( already had existing ones), including some framing ones around the face. Wendy manhandled my head and neck the entire time and my neck/shoulders are still sore. She basically grabbed and pulled my head back to where it was at a 180 angle and if I tried to move or sink into the chair to not be at that odd angle she just yanked it back. I am a grown adult and never had this happen and Its not like I squirm. Washing the dye out of my hair - I ended up with water down my shirt, in my ear, up my nose, in my eyes - basically I got a face wash as well. I dont know if she didnt care or what. The highlights I asked for ended up dulling the ones that I already had in and I didnt get blonder or face framing. Haircut is decent and is similar to the pictures but its not going to grow out great.

The stylist that cut my hair named Sonja talked so much of how easy n beautiful she would do the hair cut I requested and she literally chopped my hair that I am still crying. Worst experience ever; they shouldnt even have her working there. I had also requested a shine enhancement which I had the coupon for and she said no its only with color and again wrong information given she needs to get her license taken away if she really has one. BEWARE OF STYLIST SONJA.

Julie did an excellent job with my mother. I also had my hair trimmed too. We will be back.

Excited experience! My stylist Beth knew exactly what I wanted- delivered and exceeded expectations! My preconceived notion was that the salon at pennies was where older ladies go for a perm....admittedly I was off! The stylist was trendy, friendly and reasonable!

Brought my boyfriend here because he wanted to go blonde (he has had blonde highlights before). We sat with the stylist to discuss hair color. She said, “just show me a color and I will do it for you.” So he showed her a dirty blonde. When we were all done, his hair turned out completely orange. I’m talking carrot top. I was especially upset because this is not what he had asked for and the stylist was so confident in giving him what he asked for. She rushed the entire process, even leaving the toner is for 10 minutes. I explained to her this is not at all what he showed her in the pictures and she should fix the problem or someone else in the salon should. She argued that this was equivalent to the picture. I couldn’t believe how unprofessional she was to argue with me rather than to say, “okay let’s see what we can do.” I’m choosing to keep her name anonymous for her privacy; however, I would not recommend this salon to anyone, unless you want to leave highly disappointed.

As always, Jodie is at rescue! She is amazingly talented stylist! Always listening on what I need and always delivers above my expectations! Always leave feeling more beautiful!

I arrived at about 5 pm. The stylists were lined up at the counter helping customers ( no one hiding) I asked if I could get my hair highlighted, the stylist said Yes!! Can I get pink?? Yes!! Can we do peacock?? Yes!! If we have it. I was thrilled!!! I explained I had been to three other salons that day. One I had actually made an appointment for the day before. And at each salon I was told no color for today. My stylist was wonderful!! She sat down with me asked what I wanted. Triple checked to make sure I wanted the colors and then began. She was friendly, cheerful and a fantastic stylist!!! Love my hair!! They took pictures!! Awesome experience!! Clean shop!! I booked my next appointment before I left!! Wonderful staff!!! I would highly recommend!!!

What an asset to JCPenneys Salon, Karen is! She is very talented, personable and works miracles with my hair! Give the lady a big fat raise and an excellent vacation on the house! Thank you Karen for making my hair beautiful!

Lee rescued my hair today!! I had a very bad cut from a different salon. She knew just what to do to fix it. She was pleasant and very helpful. Thank you Lee!

Lynette to the rescue!So I love to play with new things when it comes to my hair. The thing is Im not always, actually never, safe with it when I do so. So its no shocker that when I bleached it at home I fried the frig out of it. Lynette was so straight up with me about what Id need to do to get it looking healthy again all without making me feel like a child that needed scolding. She gave me a great sassy short cut and got rid off all the damage she could. Its like night and day! Im in love with this place!

I was excited to get my hair done for my first mother’s day and my original stylist moved away so I was recommended to come here by a friend. I had to get a babysitter and I drove a 25 min drive just to hear the answer “no”. First of all I got there 15 mins early and my phone was dying and considering I had a babysitter I really need to charge my phone so I thought I would ask the girl at the desk if there was a possibility anyone could lend me a charger just for a little and her response was “sorry we a have a charger just not for the public” I thought ok that was really rude considering I’m just trying to check on baby. So I said ok? Well I guess I’m going to have to go around the mall to buy one and the first place I saw was Verizon and I think we all know they’re expensive. It was $40 to buy this but hey I needed it so I bought it and went back to the salon and sat in the chair explaining to the stylist of what I wanted and all for her to tell me she couldn’t do it? I think I sat there for 3 mins and just completely shut me down. Mind you all I asked was for bleach color hair (and I already have blonde hair )which my other stylist has done numerous times so I was pretty upset. So not only was the I think her name was Sandra up front rude about a charger but I scrambling around the mall for a $40 charger to get back to sit down and not receive a service as well as having to pay for a babysitter so you could say I’m highly disappointed. Big waste of time for me I wouldn’t go back nor recommend anyone to come here and quite frankly I am more upset about Sandra and how rude she was over a charger then the stylist herself.

I have had three cuts at the location in Westfield Mall and my stylist, Kristie, has done exactly what I wanted each time. I wear my hair quite short and without a great cut, my spiked style just does not work. Kristie has done a great job each time. I recommend her highly!

Excellent service, great stylists, reasonable prices. I highly recommend this salon!

I cannot understand how it can be so difficult to cut straight across on long straight hair. Normally, I just touch up what everyone misses. However, last night I asked for my bangs to be cut back in, I showed her the picture of my bangs and they were already there growing out, we just needed to trim them up. HORRIBLE. HORRIBLE. HORRIBLE. They arent straight and they are way too short. I am so embarrassed to walk around, they have to stay in bobby pins until they can grow out and someone can fix them. So embarrassing, they are bangs, I had a picture of ME and they were still there just too long.

Phenomenal experience both times Ive been here.

Adit did my brows today and was amazing!! Will absolutely be back!!

If I could give it 0 I would, they have messed up my hair not once but twice

Ciara is a wonderful stylist