Service here was fantastic. Brad at the service counter was excellent and handled my car through the whole process of a tire replacement. Communication was frequent to keep me posted of progress and get me back on the road as soon as possible. Will definitely bring my BMW back and highly recommend to anyone looking for customer service that is hard to find these days.
Best European Repair facility in Tampa Bay, hands down. Randy runs a real tight ship. Honest, upfront and transparent service. They fix it right the first time and even offer a 3 year/ 36,000 miles warranty on any service they complete. If you are new to the area or looking to try and find a trusted repair center, this is the place. Give them a try, youll thank me later.
Excellent direct diagnostic.Fast good service.Nice educated employees.Keep good communication and follow ups with the customers.Work great so you wont have to return with the same problems.I deal with Raymond and Peyton.Tks. For your great employers, experience, and great job.
Long story short, take your car to Gulf Coast European Automotive...fixed my car after I was told to get a new engine. Thank you Kenny. My car is running better now than 5 years ago. I am so pleased all around with this company. Thank you.
I’m excited based on the reviews. My 17 year old son has a 2012 750Li. He suspected he had rod knock and changed the rod bearings. Now the car is misfiring on some cylinders and has a rough idle not sure if I need a new engine but would like to explore options!
The team here was very professional and friendly especially Tobias. I just moved to the area and was looking for a reliable place in town for my Mercedes. They were able to take me same day and very communicative throughout the process. Did a quality check of everything and provided me with all my options. I appreciate their stellar service and accommodations. Thank you.
I just love having my car taken care of at Gulf Coast. It’s like having family. They really take care of me. Abs they really keep me on the road.
Nice people to deal with from start to finish. The work was done quickly and correctly at a fraction of the price of the dealership, which didnt perform previous work correctly. We even received a thank you card in the mail afterwards and a follow-up call a few days later to check how things were going with the car. This is customer service done right!
Gulf Coast European Automotive did an awesome job repairing my A/C compressor. They quoted me a price much lower than I was anticipating and were very straight forward about what needed to be replaced/fixed. It makes the process of dealing with major repairs easier when you know you can trust the mechanics and what they are doing and pricing you for. They finished in the timeframe they said it would take and now my A/C works better than ever! Thank you to Randy and Tobias, I highly recommend anyone in need of maintenance or repairs use Gulf Coast European Automotive. You will be in good hands every time!
I waited a little bit to write this review after getting service there because Ive had bad experiences in the past with mechanics working on my finicky Euros, and wanted to make sure I was not going to have the same issue here. Suffice to say, I did not. I ended up having to do a second trip in after my serpentine belt failed, but all told, I felt very taken care of here, and I trust the work theyve done. Professional mechanics in a clean environment (not having to detail grease stains out of my interior was great), and a professional and friendly front office staff.While I hope I dont have to see them again soon, I know that the next time I have a repair issue on my Jag (and lets be honest, we know there will be a next time), its nice to have confidence in a specialty shop that they will treat my baby as good as I do. Thanks yall.
These guys are great! Got my car in and repaired it fast! I had also compared price to several other mechanics and Gulf Coast was the best.
Adam and Peyton were super helpful! The vehicle was serviced and repaired in a timely manner.
I tried to start my car on August the 28th as it was sitting under the carport in my condominium complex but the battery was dead. I called 1-800 battery and they sent an agent out to change the battery and two days later it was dead they came out and change the battery again but two days after that it died again.My car was broken down in downtown Clearwater on Drew Street at the 7-Eleven I looked at a few mobile mechanics and priced them out to come to my location and to replace an alternator which is what I thought it was no one could come on Labor Day weekend until Saturday or Tuesday so I began looking for the nearest shop in proximity to where my car was broken down.Gulf Coast European Auto was 2.2 mi away I had my roadside assistance at Geico finally pay off by giving me a tow to Gulf Coast European Auto on Thursday, September 2nd.Gulf Coast rent a thorough diagnostics on my electrical system for my car and determine it was an alternator.They quoted a price to replace the alternator with one that would have a 3-year warranty included and I decided after reading some of their excellent online reviews that I would go ahead and let them do the work.I let them know to go ahead and start around 3:30 that afternoon Friday and I was thinking perhaps I wouldnt have my car finished and ready for Labor Day weekend but they called me about an hour and a half later said Mr Tucker come and get your car.I came and got the car it looks fantastic they gave me a free coupon for $18 car wash at Sunshine car Wash on Court Street in Clearwater they did a fantastic job washing the car and the car has been starting perfectly since.Id like to say from my very first phone call that was answered by Adam that each of the three different employees who took my calls, answered all my questions, and easily explained Gulf Coasts repair process and warranty both thoroughly & professionally .But it was the patience and care they responded with as I voiced my numerous objections about repair costs I couldnt afford after recently paying a stack of unscheduled bills and my objection to a mandatory diagnostic charge and test to get a correct diagnosis of what exactly needed to be fixed.They keep a clean shop, have a nice customer waiting area, greet their customers in a very respectful manner, provide a detailed receipt, and throw in a free $18 car wash.And finally, Alan found my Honda Accords security code for my radio / CD player in my glove box and entered it so I would not have to drive off and possibly mess it up again as I had 2 day prior.Nice touch Alan.Most Sincerely, Jim TuckerGeorgia Bulldog Fan
I absolutely love this place! The team is extremely professional and skilled. They made my experience there very pleasant and would recommend this business to absolutely everyone!! A million thanks for finding you!!
The team at Gulf Coast European did a great job with our Sprinter Van B service. Randy explained all of the items that were addressed and provided timely and clear communications.The vehicle service was done as promised and on time.We will definitely use them for future service needs.
They texted me for an appointment which I took. The next day when I arrived they had not written down my appointment. They squeezed me in. My car had a B mechanic notice on it which was to change rear differential fluid. They told me I needed an oil change and tire rotation. I said ok. Then They couldn’t do the differential because they didn’t have The fluid. Then it made me wonder why I needed an oil change. They just changed my oil in June. I sat there for 3 hours for and oil change and tire rotation I didn’t need. Felt ripped off since I didn’t really need the oil change. Seemed disorganized they hadn’t scheduled my appointment they made. Sad because I liked this place. Debating if I will go back.
Out of all my years of using mechanics no one comes close to the this place there customer service is amazing! They saved me lots of money and got the job done quickly and smoothly. I will be using them for the rest of my life!!
I could not be more pleased! These people are amazing! The absolute best customer service I have ever received from a automotive shop by far. I have a 2010 Audi A5 convertible that the top quit working on. I took the car to the Audi dealership in Va. where I lived at the time and they said the top had to be replaced. $7000 estimate. Wait, it gets worse! Moved to California, took it to the local Beverly Hills Audi and was given an $11,000 estimate. Jack and David were able to fix the issue for less than $600. They took the time to actually access the issue instead of just saying it needs to be replaced. As long as I live anywhere close to this area, I will bring my cars to Gulf Coast European Automotive!
This was the most professional experience I’ve ever had with an automotive shop.I had just been dragged through a months-long experience at a different shop locally that did not resolve the issue, despite paying over $4500 in useless “repairs”, hundreds more in car rentals and Ubering daily ($$$), very slow service and communication. It was extremely frustrating.My car was stalling intermittently and sometimes not starting for hours or days.I met Randy at Gulf Coast European Automotive through a neighboring business and told him my story. He jumped right on it. Did a full diagnostic, found the problem and had it fixed in 24 hours!!! If I had just gone with him and his team to begin with I would have saved almost $5000 and so many weeks of frustration without my car.I HIGHLY RECOMMEND this business. They will get all my future business and referrals.Thanks again, guys!!!
Great service. Very Fast and affordable. I only take my car here.
They are the European Whisper! They repaired my bmw 535i m sport and the bill made me smile!!! The lowest price I have ever paid for a repair on my bmw, and the most quality work and Tobias (co-owner) is the nicest guy I’ve ever met in the car repair field. This is absolutely a place to go to have your European or foreign car repaired!!!
I must concur with the other five star reviews for Gulf Coast European Automotive. Their staff is highly professional and courteous. You are treated as a valued customer from the moment that you enter the door, even upon your first visit.They successfully diagnosed multiple error codes from my 3 Series to one single sensor. They replaced it and I have had zero issues since the repair. They even followed up with me a few days later to ensure that I was satisfied with their work!The price comparison between these folks and the dealer isnt even fair (for the dealer). If you have a European car that requires work that is either out of warranty, or not covered by warranty, you are doing yourself a disservice if you dont bring your vehicle here!I will be returning to Gulf Coast for any future work or maintenance on my car.
So glad I found Gulf Coast European auto repair centers. You serviced my 2017 corvette in a timely and thorough matter. Tobias was very helpful in explaining everything. I would fully recommend this repair center! A+ Rating !!!
I am not one to typically write reviews, but in this case it is warranted due to the exceptional service I received. In addition to needing routine service on my Mercedes, I also had a number of issues that needed to be addressed. I received a detailed summary of what my car needed, everything was explained to be, and all of my questions were answered to my satisfaction. The price was reasonable, I was able to drop off and pick up my car around my work schedule, and received my car back sparklingly clean! I would highly recommend bringing your car here and will continue to bring mine back from now on!
The staff at Gulf Coast always are very upfront and informative. There are no hidden fixes or surprises when I go in, and I am very happy with the quality of work they do. Their shop is always clean, and organized another big plus point in my opinion!
I highly recommend Gulf Coast European Automotive! I recently had an issue with my cars cooling system. I know a little about cars (probably just enough to be dangerous) and I though it was a thermostat issue. I told this to Gulf Coast, but they tested my cooling system and found a massive leak in my radiator! They also tested my thermostats (my car has two) and they were working fine. This was a huge value to me, because another shop might have just replaced the thermostats, then tried to refill the system and found the radiator leaking, which would have cost me time and money.Super happy client here! :)
I love this place! The staff is friendly and very accommodating.
Exceptional ! A ‘10’. Nice and honest. All services performed to my complete satisfaction. Reasonable price, and they cleaned up my car without asking!!! I highly recommend Gulf European Motors and Repair !
The staff was friendly so Ill give them 2 stars. However I was quoted 1600.00 dollars for a valve cover gasket, plugs, and service. I took my car to get a 2nd opinion. I only paid 632.00. I am a single father and I panicked a bit amd considered financing the work. After I calmed down....you see, I used to work on my own vehicles, so I knew the price was off. Especially since they neglected to itemize the bill which was a red flag.
I found out about Gulf Coast European while searching for an alternative to the dealer in order to service a 2003 Jaguar X-Type. Very good customer service and willingness to get me in the next day despite it being a relatively big job (besides a regular oil change/routine checkup, an auto transmission flush which does take some time). Some issues were encountered, as an unnecessary part (transmission filter kit for a different transmission) was ordered by mistake and this extended the time required to perform the work. However, thats really the only reason why I give them 4 rather than 5 stars, because otherwise its easy to tell that these guys do quality work, and it justifies the prices. Good oil, filters and other operating fluids are used here as well. Ive owned several different european cars and can immediately tell if something has not been done correctly. In this case, there was absolutely nothing to complain about. Highly recommended, and Ill be back here for maintenance in the future. Best regards.
I have been to a few local mechanics for my Mercedes and Gulf Coast is absolutely the best. I had a serious engine problem. They fixed it quickly and at a fair price. I have already been back for an oil change and some minor repairs.
If there is one firm in the entire state of Florida that cares about their reputation, their customer satisfaction and is hands on.THIS IS IT -Look no further.I am highly impressed with this business and their integrity.It is no wonder they have 5 STARS from every client.Do not hesitate to trust them with your SUPERCARI took my BENTLEY ARNAGE and they took great care of me.Thanks Guys -
They are very Friendly and professional. I called them on Tuesday afternoon and they got my Audi in first thing Wednesday morning. Diagnosed the problem and gave me a couple options (with estimates)on how to go about taking care of it. They fixed it that day for the exact estimate they quoted me and I was driving it home later that afternoon. Car runs great and I couldnt be happier. Very highly recommend them.
Excellent work and customer service! Extremely pleased with all aspects of my visit! Have never felt so at home and well taken care of at any automotive facility I have ever visited! Strongly recommend servicing any vehicles you have here for your family and friends!!
Always excellent work and they lassoed a tech late on Friday night to finish the job!
Excellent customer service! Repairs were all finished quickly and efficiently. I will definitely return for any future needs. Thank you!
Very happy with the work on my RAV4. Great service and attention to details.
All staff are super friendly and they have the greatest customer service! 😊David explained exactly what happened, what is happening and what could happen in the future in terms of the condition of my car, so I was able to fully understand it and make the right decision! 😁😁😁They treated me with tremendous care the entire time 💖I highly recommend this shop for anyone with confidence 😊😊😊👍🏻👍🏻👍🏻
Great customer service, I will make this to be my place of choice to service my car
Tobias, Randy and team were amazing. I was originally referred by a friend. We drive modified jeeps. I was having several issues including brakes and suspension. The business name implies Mercedes and BMWs etc. Wel the service is of the level you would expect when owning luxury vehicles. I can attest that I was treated as though I was their best customer, even made to feel like I was the only customer. That said the mechanic bays were plenty full and busy.Tobias took my jeep for an appointment 1 day after calling. They took the time to resolve issues that I have not been able to resolve for quite awhile. The jeep need to be there for several days, it was stored safely and securly. Every day I receieved calls and text messages with status reports. the pricing was very fair and resonable. I believe Tobias and team respect their reputation and relationship with their customers. It was nice to have a person empathetic to concerns for the jeep to be right and enjoyable.I will be using Suncoast and Tobias for all of my vehicles. It is not an easy chore to find a mechanic shop that you can consider a trusted advisor and know you can count on. jb
I was going to take my car to Fitzgerald and made an appointment, but I had a few questions and I did not have good feelings about the receptionist. I googled Subaru mechanics and found these guys wearing Hawaiian shirts. And when I called, the receptionist was so sweet and authentic. Not only did they take very good care of my Subaru Impreza and taught me important tips about my car’s past, but they also corrected the clock in my car which has not been right for at least three years. Thanks guys
Replaced a water pump and all 4 brakes on my BMW Everything seemed fair and honest and the work seems to be well done! I would definitely return in the future.
I brought my 2018 AMG here to get a second opinion about my brake pads and rotors. The car was about 1 year old and had maybe 14,000 miles. I was told that I need to change my brake pads and rotors as soon as possible. (Never took the car to a racetrack. I use it as a daily drive) You can probably imagine how expensive the quote was. I had a hard time believing it. After reading a lot about it I decided to go to a 3rd place. I received a full report of my car at Mercedes Benz of Tampa. Not only my rotors were fine but also I had sometime left on my brake pads. I replaced the brake pads 6 months later and my rotors (almost 2 years later) are still good.It breaks my heart to see how some places try to take advantage of others. I will never come back here and would not recommend this place :(
Very professional service. Had to do my service and they did it very good and called me what was going on. Price was good and Jake was very friendly. Highly recommended.
Just an update to my review 5 months ago. These guys continue to impress me as they take the mystery out of car repair (for me anyway - not a car mechanic in any way). Jack is great at explaining what is going on and gives me options that I am comfortable with so that I can make a confident decision. Their work is excellent. Highly recommended.
Amazing knowledgeable Staff. Felt comfortable here like i wasnt being taken for a ride. Great honest repair facility.
Excellent service and quality. Excellent communication. Easy to work with. Very professional and clean operation. Highly recommend.
I I never write reviews but what I experienced was the worst costumer service I have ever had and they are overrated and expensive plus the work they did on the car had to be taken down the road to a real mechanic who fixed their mistake at an affordable price. Their lack of experienced mechanics and poor customer service is why they get negative stars if that was an option.
This shop is great! They did a great job fixing my Mercedes! Its better than before! They are very customer-service oriented.They are extremely friendly, knowledgable and skilled They do all the routine maintenance as indicated for a new car, just like at the dealer ... but for a better price and they get you in-and-out more quickly.The shop itself is the perfect mix of casualness, cleanliness and professionalism.They are my go-to mechanics from now on.
First time I have used them on my wife’s MB 2004 CLK500. They diagnosed several problems that I was aware of before. We have put on about 1000 miles and car is running flawlessly. Most professional auto mechanics I have ever dealt with. Nice that they have financing options.
I have dealt with over 12 mechanics that I can remember. Never before had I met such an honest, professional, and ethical mechanic like David and Randy here. All my admiration!
I felt well cared for. Was given a free inspection and then a specific work order was shown to me of what would be done and the cost. That is exactly what got done and exactly what it cost. I was scheduled and handled rapidly. Everyone I spoke with was friendly and helpful. I will go back whenever I need work done on any of our vehicles.
UPDATE: 11/2019 I recently had a problem with opening my hood, I just didnt know how to do it on my car, so I stopped by to ask. The owner, Randy, came out and not only helped me figure this out, but took the time to properly clean and lube the hinge that was sticking and causing the problem. Such a nice man and I really felt well cared for, even with this silly problem that he took the time to address and then sent me on my way. Such great service!!! I am a loyal customer for sure!Its Florida, with an exceptionally rainy summer happening right now. I brought my new to me used car into Gulf Coast European to have some minor repairs done and to have a safety check. Not only did I receive amazing service from the staff, but the technician who helped me was very clear on the condition of my car, the things that he would choose to fix if he were me with my budget. It was honest and made sense to me. Its important for me to feel that the vehicle Im driving is one that is reliable and wont break down in the middle of nowhere or in the middle of a storm. My car is running well now. Very happy with my experience at Gulf Coast European!
I’ve been taking our vehicles to Gulf Coast European Auto for around a year now. The guys there have always been courteous, pleasant, reliable and honest. They have kept us updated on progress through repair jobs and have always worked with us on the schedule. Just recently they replaced the fuel pump, valve cover gasket, battery, air and cabin filters in my wife’s van - all in one day! Dropped it off Monday night after hours and drove it out of the shop Tuesday afternoon. Amazing!
You wouldn’t believe how amazing this place is. I called in and spoke to David, who got me in right away despite my crazy schedule at the time...so accommodating. ❤️They are very reasonable, HONEST, and do NOT push sales or other services on you.They did an excellent job and I haven’t had a single problem since. I wouldn’t bring my cars anywhere else.Thank you so much!
Always an awesome experience.Very professional and honest, these guys fix your car and dont guess what you need done and thats hard if find.
Randy and his team of highly skilled technicians are incredible to work with. They can truly FIX ANYTHING. I would refer anyone to them, including my mamma...
Gulf Coast European Automotive was very professional, kept me in the loop at every step and provided flawless service on my Porsche Cayenne S. Highly recommended and will be bringing both of my vehicles to them in the future.
Great! Excellent team and great customer service!
Very fast and convenient maintenance. They even cleaned the wheels of my car for me!
I had been quoted over $2,000 worth of work from another car repair shop. I ended up coming here to get another look at the work that was sill said to be done. They ended up telling me that my car was fine and that I didn’t need half of the things repaired. I am going to continue to take my car here for everything. These guys are extremely professional and great at communication.
Clean well organized shop. Was very happy with the work (a very fortunate experience for Clearwater).
The entire team are fantastic to work with! David and Allen made sure that I was taken care of in all aspects. I came in having issues with my Audi. They were able to resolve to get me back up and running. They also provided me with additional info for upcoming maintenance and projects that I would like to start with my car. I highly recommend this shop!
I had went to this auto repair show for my Mercedes years ago and for my Porsche. Jim owned the shop back then. I was concerned about new ownership but man they deliver on service and speed of service! You dont usually get that with quality and I received that too. Took my Porsche to get battery changed, took it back to get AC Fixed. They did that the same day. My girlfriends brake lights were out and they fixed that for her complimentary while we were at lunch. She plans to go back and get her truck serviced there for sure. The staff are super professional and the garage is CLEAN. My dad was a General Manager for R-Angus Caterpillar back in the day and he prided himself on a clean garage even if you were working in grease. Professionalism all the way.
They had my car for 10 hours for brakes, rotors and a tuneup. To tell me at the very last minute they have the wrong rotors. And can’t do my brakes. Literally held my whole day up.
This is the best place to take your car. I am a big car lover and this is the only place I will go. And being a business owner I know how important customer service is and the are top of the line.
My car was recently repaired by European Automotive on Myrtle Street in Clearwater. I found them to be very professional and extremely accommodating of my needs. The car was serviced quickly, they vacuumed and washed it for me and the prices were competitive and exactly as quoted. I will definitely use their shop for any future repairs to any of my cars. I am encouraging my friends and coworkers to use European Automotive for their car repair needs. Thank you guys 😃
I took my 2013 ML350 Bluetec for a check engine light because the car was running on very low power and wasn’t shifting good, and they checked for the problem the other day they found the problem, and got if fixed that day. Car runs perfect as of right now.
Worked with me on price, finished on time, great work reasonable prices.
Gulf Coast is the right place to take your vehicle! I needed an oil change in the middle of a long road trip and Gulf Coast took care of me quickly and personably. They also took care of a couple of other factory-recommended service points, ensuring my newer vehicle remains in top-notch condition.
Great staff and very friendly. My BMW was experiencing major problems while out at the beach with my family. A quick fix and our beach getaway went very good. Would highly recommend them to anyone in the area.
Very friendly but beware their prices are 30% higher and their quality doesnt represent that at least in my three experiences with them
I was in Clearwater, visiting family and had an issue with my Audi. I drove it in that morning and the team at Gulf Coast European Automotive was extremely professional to deal with. They took the time to explain what was wrong, what parts were needed to be replaced and kept me informed on the progress of the repair. I got the car back in minimal time and am extremely satisfied with their work. Cant recommend them enough!
Fair pricing, great service! Relief from the dealer repair. Im happy with all areas of service!
Knowledgeable, professional, responsive and on time
Excellent work. They did a complete inspection and took the time to explained the findings to me in detail. All the work was done right the first time with no return visits. My car is running Great!
Super happy with the great service!
The guys at Gulf Coast European Automotive are friendly, professional and efficient. They helped me find affordable tires and replaced them without taking a lot of time out of my day. Thanks guys, I’ll be back in the future!
Excellent and professional service! The team was very quick to diagnose the issue with my VW and I had my car back the same day. Thank you all at Gulf Coast European Automotive! I will be recommending you to my family and friends.
They are extremely fair and honest. My car purrs like a kitten now, and I couldnt be happier. Thank you Jack and Randy and everyone at Gulfcoast.
Great place!
My Benz had an issue and it wouldnt start.They were very professional to fugure out what was the problem and fix it.Honest and detailed price too.Definetly they will be my mechanic shop for long time and for both my cars.I recommend them if you want somebody who knows how to take care of European cars. FIVE STARS!
Professional, courteous, fair priced & dependable service. Highly recommended!
This shop has been upfront and honest and outgoing to make sure that my bmw 528i is properly maintenanced. Ive had a lot of unfortunate complications with my car and david has made sure that I got all of the issues addressed. This shop is honest and reliable and you get a sense that they really want to help you when you call or stop by the shop. Id recommend gulf coast European auto to anybody that has a european car youll get great service. Thanks gulf.coast staff!
My car worked better but also felt better when I got it back. Ive never had that happen anywhere else before....
Timely and great service on my Bentley GTC. I will bring my other vehicles here for service (BMW i8 and MB CLS 63 AMG). Keep up the good work and great customer service. David was awesome!William
I love their customer service! They are reliable, good on turn around time & their knowledge is great.
Staff if friendly and the service Excellant..going to use them for my BMW 65pi
Great customer service, quality work was done in a timely matter at a great price. Very professional!!
Good service good quality work
Best team ever!
Friendly and great service.
Good attention