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Lexus of Clearwater
27547 US Hwy 19 N, Clearwater, FL 33761, United States
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Lexus of Clearwater
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ka
Review №1

Third time back to purchase a car from this dealership; that should say it all! Brian was awesome and stayed late until I pulled off the lot with my Lexus. Was nice to see Dahlia who stopped to chat. This time Renee, instead of Dahlia, handled the financing. Just as nice! Tyler too! This dealership is so friendly, and non-pressuring, that that is how it stands out. Every employee that walked by me while I waited either smiled or joked with me. Free car washes? What??? Yep, best dealership ever!!

Cr
Review №2

I bought my new car from Lexus of Clearwater with Brian as the sales rep. He was awesome!!! Very friendly and knowledgeable. He helped us every step of the way. We also had the pleasure of speaking with Renee in finance and she was such a sweetheart and very knowledgeable and helpful as well. I highly recommend this dealership. The staff is wonderful!

We
Review №3

I hate car shopping, mostly because I’ve had awful experiences at car dealerships. But Lexus of Clearwater was a gem!! It changed car buying for me. Brian was amazing, he was patient through the litany of cars we looked at and exerted no pressure at all. We ended up buying one and he made the process easy and friendly! This place has amazing cars at great prices! If you need a new car, go see Brian because he will hook you up!!

Na
Review №4

I traded my Acura for Lexus Rx 350. They gave me the $25k I wanted for my trade six years ago.Yes, I would use them again for another purchase.However, I am really looking for a four door sedan convertible. I’m narrowing my search to Lexus, Toyota, and Crown Hyundai. Low mileage is more important to me than the year of the vehicle. I would want to buy a certified vehicle.

Ja
Review №5

I bought my first Lexus ES 350 from Lexus of Clearwater. I must say the experience was amazing. The staff was professional, and they make it happen. I would highly recommend to anyone!!

Je
Review №6

Great experience with the sales team at Lexus if Clearwater. I came in knowing what I want and what price I wanted to pay and they made it happen. Brandon was a great point of contact and was available anytime I needed. Appreciate the help and service!

Da
Review №7

I had a great experience with the service department today. My tire light was on for the second time this week and I asked them to investigate…..turned out to be A very minor issue which they fixed on the house. Shelly the service advisor was very helpful and helped me gratis…..great service from Lexus. I can recommend their service department.

Sh
Review №8

I couldn’t have asked for a more seamless and transparent experience purchasing my next SUV. Everyone from Zach, Tyler, Bo, Dahlia and Josh were very engaged in making my experience not only amazing but easy. I couldn’t commend this team enough. Kudos to Lexus of Clearwater!

Mi
Review №9

Went to get a new battery for our car. They have everything from ease of making service appointments to a very relaxing environment to wait. Complimentary water, soda, snacks and the facilities were very clean and maintained.We were especially pleased with Anik! He was patient with me and all my questions regarding new and upcoming Lexus vehicles. Very professional and knowledgeable!Price was great and they wash the car after work is done. Definitely will be back for ALL service needs.

Je
Review №10

Had an oil change performed on my car with a new air filter. I was told that I needed over $3200 in repairs so I got a 2nd opinion from another local shop. My car was not even in the bay for 5 minutes when the technician came in and wanted to show me something. You guys completely forgot to attach the air box lid and vacuum hose after replacing the filter. And for the $3200 you were trying extort from me the car only needed a new timing belt, the struts had no signs of leaking that was stated. The 2nd opinion shop provided me with pictures and showed me what was really wrong with my car.

De
Review №11

Ed and Renee were a delight to work with. The process of leasing a car was super easy, quick, and straightforward. The car buying process can be daunting and exhaustive, but I felt like I was in-and-out while working with Ed and Renee. Not to mention, I love my new car!

St
Review №12

I have bought 4 new Lexus before my new 2021 RX350 and I must say, this is the best buying experience to date. Steve M. my sales associate and Tyler my sales manager went way and beyond to satisfy me from the negotiation to the completed sale and purchase of my vehicle. I have received several communications since taking ownership to insure that I am satisfied with my purchase. The car is perfect and exactly what I wanted. My wife and I are very happy and would highly recommend Lexus of Clearwater to anyone looking to purchase a new or certified pre owned car.

Su
Review №13

Just bought a new 2021 ES300h. Robert Lee was an excellent salesperson. Process was very smooth and easy. Slight glitch was how long it took to pay and I didn’t even finance it.

Li
Review №14

My experience has been amazing and smooth from start to finish. Eduardo communicated with me throughout the entire process and when my car came in he walked me through every bell and whistle! Even after driving off the lot he has remained in touch with me, making sure I didn’t have any further questions and that I was still happy! Renee was also amazing and very helping, making the experience easy and stress free. I have always owned a Lexus and will continue my car buying experience with Lexus of Clearwater in the future!

KI
Review №15

This is normally my “Go-To” location because service is always on point and timely, but my normal service tech was not there and it showed! I was told my service should take no longer than 2.5 hrs when the appointment was made and I was there for 4 hours for an oil change and tires. I had a very important appointment that day that I had to reschedule. Because I had to now rush to get back to my office 45 minutes away, they hadn’t completed the courtesy clean on my car, no explanation of the warranty information - signed the bill and I was out the door. Just wasn’t too happy at all. I gave a 4 instead of a 2 because my normal service tech, Alex would have never let this happen and she’s awesome.

ta
Review №16

The staff is extremely helpful and goes the extra mile they make you feel special and listen your needs I can wait to get my next car from there we will be back for sure what a great car buying experience

Al
Review №17

A great remote car buying experience! Jill was very helpful in making the process as smooth as possible and provided multiple pictures and a video. Renee was great with getting the paperwork sorted. My car arrived the next day after shipping! Thank you!

Em
Review №18

We bought many new cars at Lexus of Clearwater. Super patient, professional, and listens and helps you get the car you want and pricing. Doesnt pressure you. Highly recommend! Bought from Ed Burke a few times and Renee was awesome with the finance part. Cant go wrong with a Lexus.

ja
Review №19

I have had bad experience with Dealerships before today. My experience AutoNation Lexus of Clearwater was different. Customer Service was a 5 out of 5. Edwardo Hernandez was our Sales Rep. He made our experience pleasant and easy. He took his time and listen to our needs and with that being said he found us a Vehicle that meets our needs. He was Honest, Kind and just so pleasant to do business with. He also called us to make sure all was well with us. Overall this Dealership Customer Service is on point and I will be back in the near Future with my Daughter to purchase another vehicle. If anyone is looking for a Vehicle please go see the BEST SALES REP THERE, MR EDWARDO HERNANDEZ!!!

De
Review №20

Michelle Sofarelli is always a pleasure to work with as a service advisor! The dealership waiting area is large, clean & very roomy, so waiting while the car was serviced was very comfortable. The service was performed in less time than they estimated & no problems were identified. Great experience!

fr
Review №21

It was such a pleasure purchasing my new suv from Lexus of Clearwater. Everyone was great to work with and I love my new cat!

Li
Review №22

The Service that I receive from Lexus has always been excellent. My Service Advisor is Eric and he explains everything that I needed to know regarding my 5,000 miles maintenance service, tire rotation and complete inspection to make sure all is in order for full performance and I truly appreciated that.

ky
Review №23

Great experience in this location, Zachary Wilson and all staff very friendly and help me to make the process easy as possible.

Ba
Review №24

My representative was attentive to my requests. My usual service place in Winter Park was equipped with a few more amenities and miss that but this dealer at least makes attempts to achieve. Just wish they did as much as my previous service department.

Te
Review №25

Had amazing customer service from Jami! Bought the first car we test drove and I LOVE it!!

ru
Review №26

Brandon (sales representative) was great! Made me feel comfortable and no pressure. Just a comfortable feeling where the experience of shopping for a new vehicle was great! Awesome staff.

G
Review №27

Kevin was very helpful, timely, and informative. He also followed through on everything we spoke about in our first conversation, which demonstrates his attentiveness and listening abilities. I also appreciate that he gave recommendations without being ‘pushy’ like I’ve experienced at other dealers. Job well done, thank you!

CH
Review №28

Made an appointment for the 60k service on my RC350. Taylor was awesome getting me in and out ahead of schedule and giving me an IS300 loaner for the day. Would highly recommend Lexus of Clearwater if you need anything regarding your Lexus vehicle. Experience Amazing.

Br
Review №29

Service was great and done in a timely manner. Staff is outstanding and Nick was right on top of everything. Just moved from California and this is just another great experience here in the beautiful state of Florida!

Ch
Review №30

Had a GREAT experience! Ed Burke was incredibly helpful explaining the lease buy-out process and he answered ALL of my questions with honesty and integrity. Michelle Sofarelli had my car, Carol, fully inspected to make sure she was running at her best. And lastly, the finance manager- Lex Rosa, made the final purchase easy and stress free! Thank you all for your hard work and dedication! Once Carol decides to retire, I will be back to purchase my next Lexus from you all!!

Q
Review №31

I would like to thank John R. in sales. He was absolutely a pleasure! His professionalism and mannerism was above and beyond. He made us comfortable throughout the buying process. I couldn’t be more happier with my car purchase. My husband and I are pleased with our purchase. We will be back for our next year, hopefully soon!Huong was awesome also! Very knowledgeable and helped me navigate the technology of my new car!2 wonderful people of Clearwater Alexis!

Je
Review №32

The Lexus dealership in Clearwater has gone above & beyond. They first picked up my car from my home for service. They left me a loaner at no charge. The car had some warranty work, so I kept the loaner longer. They delivered my repaired car back to me. I had a check engine light the week after. Again they put me in a loaner until my car could be checked & reset. I have compared prices with 3rd party “discount “ providers that do not offer the service and value the dealership offers.

La
Review №33

We had a great experience at Lexus of Clearwater. Everyone was very friendly and professional. No stress! And I love my new (to me) car.

Ci
Review №34

Michelle is the best. I was made to feel like family and the work done was convenient and thorough!! Thank you Lexus for always giving me a wonderful experience!!

TO
Review №35

The entire staff was very friendly, helpful and professional. My kudos to Brian our sale person. He was very informative and courteous through out the process of aquiring my new vehicle.

Pa
Review №36

As always, the service department at Lexus of Clearwater was top notch. Joey took my car and organized a loaner for me. Thanks all.

Sh
Review №37

I recently bought a 2020 Nissan Altima and traded in my 2013 Camry! I admit I was extremely nervous, I didn’t think I’d actually be able to get the car, but with the help of Eduardo the sales manager I did. He is AMAZING. We test drove the car, went over all the details, and he was very informational! I really had no questions to ask because the process was thorough! Thank you Eduardo for helping me purchase my new car, I love it, it’s amazing! Big shout out to Josh who works in finance he was super laid back, helpful, and made my process as a buyer pretty smooth as well! These two will without a doubt help you find what you’re looking for! If you’re looking for your next car, please visit! Thank you guys so much!

Ch
Review №38

Traded in my truck and bought a jeep. Felt everything went quickly and everyone was very nice. Would recommend buying a car here.

Mi
Review №39

Ive been taking my cars to get serviced at Lexus of Clearwater for over a decade. Always great service, friendly, professional staff who will go out of their way for you! Very satisfied customer!

Ja
Review №40

Always get the best service here! Dropped my car off @ 9am & was driving off in a loaner at 9:15am. Nick stayed in contact w me throughout the day on car progress & when I returned Alex was there to hand me my keys, get a signature & I was on my way home in a flash. The new layout of the building is so much better than before too. Thanks guys see Ya soon, @jim_isf

Jo
Review №41

Excellent experience overall. I new exactly what car I wanted and they did not waste any of my time. Helped me get an amazing rate. I flew in from out of town and drove away in my new car same day. Thanks to Ed Burke, and the people who work at this dealership.Joseph

Ne
Review №42

I’m glad that i find this level of professionalism and “Zero Zero Zero lies” clearly up front and best deal on Florida. Worth it every single associates there. Incredible service! Highly recommended! 10 stars!

Pa
Review №43

We purchased a Lexus this weekend in spite of an approaching tropical storm and business closings. All went exceptionally well! Eduardo Hernandez and his team were very thorough and professional. I knew the service department was exceptional and now am glad to include the sales department.

ro
Review №44

My husband and I recently leased a Lexus RX 350 2WD from Lexus of Clearwater. Mr. Eduardo Hernandez was the incredibly patient and competent salesperson who took us through the process and had the patience to show us the best options for us. He speaks Spanish so that made it an even more pleasant experience. He was very knowledgeable and accommodating in every way. And when it came down to choosing between the car from the Lexus dealership and another car We had found elsewhere, it was our experience with Mr. Hernandez that led us to choose the car at Lexus of Clearwater.

9l
Review №45

The worst service I’ve encountered at a dealership no less Lexus Dealer. From waiting to receive my loaner to getting called back. I had to call numerous times to find out the status of my vehicle. I was told my consultant was on vacation and was forwarded to 3 different people. My car was dropped off on a Tuesday I finally received a call Monday night. Car is still not fixed correctly. I will be driving to Wesley chapel Lexus from now on and will be giving them the deposit on the new IS500 as well.

Ch
Review №46

Overall, excellent experience. This was the best car shopping experience I have ever had in my 45 years of life. This staff was beyond impressive. My salesperson was Eduardo and by far is the best. The finance manager Josh, is a one of a kind. Josh was able to work his magic and place me in a car of my choice at the price I wanted. The crew as a whole was remarkable. I just want to say, that I felt very much at home at Lexus of Clearwater and I can honesty say I will be purchasing all of my auto needs from this establishment. Thanks again crew, you have a buyer for life!!!!!!

Ch
Review №47

The entire team at Lexus Clearwater was superb and we would recommend anyone who wants excellent customer service to buy from this location.Everyone from our salesman (Jill) to the finance folks (Lex and Josh) and the trading department (Jerome) were excellent. This team is the perfect example of how a car buying experience should be.Thank you Lexus of Clearwater, we love our 2021 IS.Ron and Christine Foster

Da
Review №48

Worked with Zach Wilson, he was great and made every effort to accommodate me. And amazingly delivered the car the same day. I reached out in the morning, test drove it in the afternoon and had the car in my garage that same night!. Great customer service, thanks Zach!

Br
Review №49

Super fast and very easy to just get in and out. The service department continue to impress us every time we service our car. Keep up the good work.

Ha
Review №50

We couldnt be happier with our experience at Lexus of Clearwater. We had an excellent salesman Steve M. He was helpful, friendly, knowledgeable, and very laid back. He made the experience of buying a car extremely pleasant and not forced. The weather was horrible the day we came in for a test drive. Steve ran out onto the lot to grab the car and pull it in the dry dock area for us. He walked us through all of the amenities of the car and we were very impressed! Jerome was also very helpful in actually getting us the car we wanted (it happened to be located at another dealership in Tampa). We very much appreciate him going to bat for us and tracking down our dream car. He worked with his GM and they had the car delivered to us the very next day. Paperwork was painless and the car was spotless/gorgeous when we picked it up (I didnt want to drive it it was so pretty!). We are pleased to have joined the Lexus family and we would highly recommend the dealership, Steve, and Jerome any day of the week! Thank you Lexus of Clearwater!

Go
Review №51

I have never been to a dealership that was so considerate and helpful and took care of all my needs. Joseph my service writer at Lexus of Clearwater took complete charge and took care of a problem that my warranty was not able to help me with. He did that because he wanted me to be completely satisfied with the service from Lexus of clearwater. By the way I have never owned a used Lexus I am finding they are wonderful vehicles.

Ba
Review №52

Eric in Service was very friendly and informative. Robert in Sales was amazingly patient and explained everything about how all the bells and whistles in my new hybrid worked. He is the best!

An
Review №53

Great dealership nice to work with. Lets home there will be as kind and courteous if we have any issues with our SUV. Ed was awesome ! Very pleasant to talk to but still professional . Great SUV so far !!

Sa
Review №54

I purchased my car at Lexus of Clearwater through the Costco Auto Program. Eduardo Hernandez was a real pleasure to work with in sales. He was honest, did not push the sale on me, and answered my questions promptly. I also appreciated his thorough explanation of all of the features in the car I purchased. The financing team at Lexus of Clearwater was also very easy to work and got me a great rate on financing. I would highly recommend working with this dealership.

Je
Review №55

I can’t say enough good things about my recent leasing experience with Eduardo Hernandez! He made everything so incredibly easy even when I changed my mind last minute and chose a different car! If you are in the market for a new car, he’s your guy!

La
Review №56

Two last times our experience at the Lexus of Clearwater specifically for service was horrible. About a month ago or so we brought our Lexus ant wait 3!!!! hours just to wash a car!!! Than no one cannot find where our car is. Service representatives were not even trying to help only one person (dont remember his name) was trying to find where is our car. He find our car parked up front of the entrance with the keys inside. Not acceptable service. Than we were looking to purchase one more car and brought our bad experience to the management. So, recently just had a regular service and NOTHING CHANGED. My husband was waiting 2!!!hours and the same thing no one doesnt know where was our Lexus. Is that seriously Luxury cars dealership?! Plus, person tried to sell in addition 2 tires because according the diagnostic 2 or the tires need to be replaced. Why? The tires had 2 nails and couldnt be fixed just replaced the estimation of $730. We declined this service and decided to check at the Tires place, who simply diagnofor us, took these nails out, checked everything and everything was fine, we dont have to replace any tires. The Tires place has not charged us a single penny for it. What is that going on with the Service Department at the Lexus of Clearwater. Sorry, but it is not Acceptable customer service. Very disappointed. P.S. Cannot complain about the sales person Steve-he is always great and we referral several people to him, but please pay more attention to your service department it is terrible.

Gr
Review №57

Had a great experience purchasing my new RX450h. Zach and the team were very professional as well as knowledgeable about my vehicle and all its features. Thanks for making this a pleasure to do business with you.

Sh
Review №58

Great first service experience here. Nice waiting area where I could work while I waited for my vehicle, they also have a courtesy shuttle. Thank you Nick!- hes my new service advisor. ❤️

Jo
Review №59

Scheduling and getting my vehicle serviced at this location has been a pleasant experience. The service advisor was good to work with and delivered the car promptly within the indicated time frame.

Ph
Review №60

I have a bad impression of this dealer when I spent a lot of time running here to see the car and said someone else bought it... although I have an appointment.. please note this point.

Ca
Review №61

Very good experience with this location. They do everything they can to make it happened. Professional friendly. Need a lexus Clearwater is the place to go.

Li
Review №62

I had gone out to go to work that morning and my battery was dead. Eric my service advisor at Lexus got me in that day and serviced my Lexus put a new battery in and had me out of there by noon so I could go on with my day. The service at Lexus of Clearwater has always been impeccable and I attribute that to Eric and the great staff. Would not buy a Lexus anywhere else.

Ch
Review №63

Steve M was terrific was 5-star on competence and courtesy, He sold us a Lexus 4-years ago, and he was just as good then. We also had a good impression with the new hire Michelle. She was a learning sponge and earlier had jumped in to help when we arrived. Both are good representatives of LEXUS.- Chuck and Elaine Hawkins

Vi
Review №64

Alexandria is my service advisor and she is the absolute BEST! She is very helpful and always explains things thoroughly. If you need service at Lexus of Clearwater she’s the one to go to!

Ja
Review №65

Ed Donini was the sales person that assisted me. I was looking for a used car after mine was totaled in a car accident. I had a fairly good idea of what I was looking and Ed found it - with a higher quality trim, very low mileage and a very good price - only it was in another location. Ed moved quickly to secure the vehicle for me and had it delivered to the Clearwater location. It was exactly what I wanted. Excellent experience working with Ed and Lexus of Clearwater.

Au
Review №66

Working with Justin Garcia and Josh in finance was a breeze. He went above and beyond to make sure I was happy with the vehicle I was getting into without having an uncomfortable car payment. Even though I changed my mind 5 times they stuck with me until I got the right car for me.

Ke
Review №67

Jami Bordner-Gibes was truly fantastic from start to finish! She made the entire process super easy and was very thorough and helpful. The Finance department was very helpful as well, we were surprised by the numerous well-priced options for warranty, maintenance and protection packages that AutoNation offers through their extensive network of dealers - this gave us added peace of mind. We were in and out in less than three hours and on a Saturday of all days. Lexus of Clearwater was truly a pleasure to work with. I would highly recommend them, Jami Bordner-Gibes specifically.

Ti
Review №68

Very helpful, quick to answer all of our questions, and I think we got great deal.Either way my wife is very happy with her new car.Brian Troch was pleasure to work with, thanks Brian

Bo
Review №69

I phoned the service department and asked about an oil change. I was told we can get you in the afternoon it looks open So I drove 45 minutes to get there only to be told that it’s a three hour wait for an oil change I highly suggest you do not use this dealership for anything

Ma
Review №70

I have always been happy with the service at Lexus of Clearwater. There new showroom and service center is beautiful! My Service Lane Manager, Michael Alola has been taking care of my ES 350 for the last 7 years and I trust him. I would recommend this dealership if you are looking to purchase a Lexus or you need to have your Lexus serviced.

Sa
Review №71

Overall excellent experience. Very calm atmosphere and professional staff, no pressure at all. Sales rep Eduardo took the time to walk me though every detail of the car and answer all my questions. Very smooth transaction with the finance manager. My first Lexus and the best car buying experience Ive had.

Ro
Review №72

I had a fantastic experience with this dealership. Eduardo Hernandez was wonderful to work with. He was professional, considerate, and expedited the process since I was under some time constraints. I got a fair offer on my trade in and the used Lexus I was acquiring was in great shape and exactly as advertised. The rest of the team: Justin Garcia, Lex Rosa, and Jerome Harris were all friendly, professional and alleviated any concerned I had. The dealership building itself is band new, clean and very modern in design. In short, this team made a normally painful process enjoyable. Thank you.

Pi
Review №73

This was service on my 5th Lexus from Lexus of Clearwater since 2001. I was very pleased with Service Consultant Michelle S. I will certainly ask for her in the future. The RX350 runs great, was washed and cleaned inside and out. Thanks Michelle.

Do
Review №74

The service experience was perfect. Michelle was prompt and informative. A loaner car was made quickly available. Thank you Lexus of Clearwater.

Ra
Review №75

The gold standard at Lexus. The folks at Lexus of Clearwater could not be nicer. The dealership is beautiful, super clean and like a hotel. I was greeted upon arrival, a service tech took the car and I was escorted tot he waiting area. WiFi and drinks available. The service was completed in the time frame scheduled. The price was more than fair, the car was returned to me super clean both inside and out. 5 stars to the crew at Lexus of Clearwater and thank you.Ray G

Hu
Review №76

Very helpful staff and excellent service. Gave me a Lexus loaner and completed the work as scheduled.

Ce
Review №77

Russell and team have been servicing my car from the beginning. I appreciate one team having overall responsibility for my car. The team is excellent and have earned my trust. The same for my sales team, Ed is the best.

Jo
Review №78

Alex, the service rep was very friendly and helpful with my dash and door panel issue. Now, just waiting to hear back on the recall replacement.2nd vehicle with the same issue, hopefully lexus can do right this time around.

Ri
Review №79

With the help of Eduardo Hernandez & Josh Foster I was able to find a SUV that not only fit my style & taste but my budget too.Both gentlemen were extremely patient,polite,knowledgeable & professional toward me.They made my car buying process very seamless & for that I would recommend these guys to anyone! From the receptionist to the Salesmen, everyone greeted me with smiles and respect.I can honestly say Lexus of Clearwater is a class act.Truly a top tier company with top tier employees.

Vi
Review №80

Great buying experience. Peter and Brian were awesome. They are the 4 stars. As far as finance, go in with your own pre-approval. They came at me with over a 10% rate! Ended up at 3% with pre-approval. That was the only bad experience.

Ta
Review №81

Mike helped me prioritize which services to do first with my LCertified free services. Much appreciated, and will save me a lot of money in the long run. Offered a loaner. Was done in less than 2 hours.

Cl
Review №82

My wife and I have been faithful Lexus owners for well over a decade (actually we’re approaching two decades, but that makes me feel too old to admit). We recently moved to the Clearwater area, and I have to say Lexus of Clearwater is next-level. Our service cost was below the initial estimate and the service itself was second to none. Michelle, our Service Consultant, was not only extremely helpful, but also warm and inviting into the larger Clearwater community. It is service (and personalities) like this that makes my wife and I want to continue buying Lexus vehicles and Lexus of Clearwater has earned our ongoing business. Keep up the great work and please continue to hire great warm people like Michelle—she is unquestionably a customer service rock star.

A
Review №83

I’d give 10 stars if it was an option. Anik, Dalia, Josh, and the entire team at Lexus of Clearwater are the best in the business! Their superb customer service makes the the car buying experience second to none. Excellent quality in every aspect. I highly recommend Lexus of Clearwater, be sure to ask for Anik when you call! A++++

Ta
Review №84

We were treated like Royalty ....I got a very good deal and they made sure dealing with of Clearwater was an experience not a transaction. I WOULD RECOMMEND CLEARWATER LEXUS FOR YOUR NEW CAR NEEDS.

To
Review №85

By far the best dealership I have ever taken a car to. They went beyond expectations to take care of a problem on my Lexus. Thanks to Joseph.

To
Review №86

Six month service on our new IS300 went very smoothly. Appointment made with the service consultant of our choice at at a time and date of my choice. Checked in on time and given a time of two hours to complete, and work was completed just as stated. Additional request to change default start up settings also completed just as requested.Lexus of Clearwater also provides a great waiting area, with a spacious lounge for watching TV or an area for quiet working, and with guest wi-fi.Overall, a good service visit.

Ch
Review №87

ED DONINI, as our Salesman, was a pleasure during the acquisition of our new SUV. He not only helped us decide among a few models, but also helped us for our first-time leasing. Excellent customer service including DALIA SHAKER in Finance and Tyler Newman in management. This Grade A treatment promoted confidence in our decisions. . .and we love our new LEXUS (our third)!!

Ed
Review №88

I feel like they didn’t care if I was there or not. Not really focused. All communication with management went nowhere. (Thanks for your reply, but I left a detailed voicemail for the sales manager and called three times attempting to share feedback directly and waited a week for a response prior to writing this review. You need to treat customers as important before the review)

Ph
Review №89

The staff was friendly and welcoming. Alex my associate told me I’d hear back in one hour. Not only did I hear back, they’d already corrected my issue and washed my car. Best in the Bay Area!

Ja
Review №90

Taylor was amazing at Lexus of clearwater. He kept me up to date on my car, and made getting a loaner stress free. Lexus has always treated us right, and our sales person Jamie and our service advisor Taylor is the reason why we keep coming back. The customer service is outstanding! Thank you!Jason Weiss

Vi
Review №91

Excellent service. Michelle explained what I need, why certain additions were beneficial, and what to expect in the future. She is great at her job and you can tell she loves what she does. Keeps my RX 350 humming!

Bo
Review №92

As I reviewed the results of my recent service with Eric, my service coordinator, I remembered a small piece that had fallen off some months in the past and went out to the car to get it. Neither of us knew what it did, but Eric had the car put back on the lift and the service tech figured it out, reinstalled it, and I got on my way with mystery part safely back in place. An example of the extra steps these folks take to make sure all is well.

ka
Review №93

Russell is the best. He makes sure your car gets only what it needs. Best service around for me.

Ke
Review №94

Brought in for a fuel pump recall. New service area is much larger now. Nice and clean open space where you can see your customer service reps. In and out quick with a loaner. Gave me a full tank of gas. Kevin my service rep is professional and personable. He does a great job.

Ta
Review №95

Brian Troch was very professional! Went over and beyond to make sure we were happy with our decision and purchase of our beautiful pre owned Infinity. Will definitely return and purchase from Brian and Autonation of Clearwater again!

Sh
Review №96

Great service. Prices for repairs are fair. In most cases my oil changes are done within an hour or less.

Fe
Review №97

Lexus of Clearwater has the best service technicians. We recently dealt with Michelle. She was awesome. She realized that the dashboard on our Lexus was due for a factory recall that needed to be done asap and before the recalls expiration date. She quickly set up our appointment and scheduled a loaner for us. The Lexus factory didnt work as expeditiously as Michelle and our appointment date kept getting pushed back and delayed, but Michelle contacted me right away every time the factory pushed back the delivery of the dashboard. Michelle was awesome and the service team at Lexus of Clearwater was equally great! Thank you Michelle and all the service techs at Lexus of Clearwater. I will now request that Michelle be my service rep.

I.
Review №98

In my hunt for a new vehicle, I decided to try out Lexus of Clearwater due to the recommendations from relatives. I am glad I did! This is a first for me and the Lexus brand. The entire staff is awesome! Big shout out to Tyler, Steve & Alaa who were instrumental in helping me select and secure my vehicle of choice.Thanks again fellas! Overall, I am pleased with my purchase and I do plan to return to Lexus of Clearwater when I am ready for my next vehicle!

Ka
Review №99

I love this dealership. Tyler took great care of me in Service and it was fast and easy. The whole staff is dedicated to making your visit effortless.

ga
Review №100

Great service they took me home fixed my vehicle and picked me up the next day keeping me informed of the progress. Nick M great service advisor.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:27547 US Hwy 19 N, Clearwater, FL 33761, United States
  • Site:https://lexusofclearwater.com/?&utm_source=local&utm_medium=organic&utm_campaign=*000012248*GMB
  • Phone:+1 727-231-1443
Categories
  • Auto parts store
  • Lexus dealer
  • Auto repair shop
  • Car accessories store
  • Car dealer
  • Used car dealer
Working hours
  • Monday:11AM–5PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–6PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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