user
Appearance
Comments
Da
Review №1

I prefer Rock Auto and ORileys.But advance was close by and they were helpful.Note: AutoZone is also a go to place for me but lately,their staff has changed and their knowledge is seriously lacking.(corner of Forbes & hwy 92)

M
Review №2

Great team of people inside that have always been helpful anytime Ive come in over the years! Very consistent and their selection is broad.

Ge
Review №3

Let me start off by saying the female that works at this Advanced Auto is very rude obnoxious and swears that the money that we are saving is coming out of her pocket. like she owns the store.and FYI FOR THOSE THAT DONT KNOW THEY PRICE MATCH WITH ROCK AUTO.shes been an employee since 2005 and isnt aware of this.makes me only think of the management training.she needs a refresher in customer care service and note that we come first.other then i got no issues with advanced auto love you guys and you definitely come in on a time of need

Se
Review №4

Ive never been in a store where the employees are so consistently miserable and rude to the customers. Auto zone and Napa are both right down the road. Seems like an easy choice to me.

An
Review №5

Very nice people, they help you fine what youre looking for

Le
Review №6

Generally speaking, Im not a huge fan of auto parts stores, but Im liking Advance lately. They have an excellent order online - pick up in store option, and the people that work there are friendly and accommodating. Great oil change package options and pricing helps, too!

Ca
Review №7

Thank you James for going above and beyond to help me out. Where another cashier wasnt willing to help, james took the initiative when he saw that I was struggling. What would have taken me ano hour took him 15 minutes. That shows more than good service, it shows good character. Thank you James.

K
Review №8

Great, fast, friendly service! I placed an order online and it was ready in an hour. The service rep changed my wiper blades in a couple of minutes - he was awesome!

Da
Review №9

Got help, got both items quick, very friendly

Jo
Review №10

Great stuff every single one of them were helpful

an
Review №11

Gotta have it!thx.

We
Review №12

I needed a battery, and within 10 minutes it was installed. Great service.

Ch
Review №13

Wow what a great looking store!! The staff is super friendly and helpful and they always have what I need.

Je
Review №14

We had a minor inconvenient auto issue pop up during our drive down from Chattanooga. We werent sure what to do, except call our insurance company and derail about half of our vacation plans. We walked in and explained our situation, the guy looked at our car, and sold us what we needed to fix it ourselves. He saved our vacation!

Gy
Review №15

Sawesome service!!!Went for a new battery and the cashier Colling M. Was so professional and did a great job installing the battery in my car.

Pa
Review №16

Puchased new car battery with free installation installed

Mi
Review №17

Super helpful staff.

An
Review №18

Very helpful.answered every question i had. Great customer service

Co
Review №19

Got new windshield wipers and they put them on for me. I was in and out on no time.

A
Review №20

The gentlemen were very helpful. I was looking for a UPS dropoff.

sh
Review №21

Tested battery...was honest and told me it only needed a charge. No pressure to buy something I didnt need.

Ra
Review №22

The people who serve me doesnt know what their doing.

Ma
Review №23

Great place and excellent customer service

Ea
Review №24

Quick in and out staff were fast professional, friendly & helpful. Couldn’t ask for more.

Pa
Review №25

Great bought a battery for the CRV. They put it in for use in the parking lot. Battery went bad two years. They gave us a new oneThey gave me information on led headlights for my truck and helped get the good onesGreat Customer service and they stand behind their products

DI
Review №26

I visited this store today to replace the old battery on my 350Z. Stuff was very knowledgeable and professional. But I have been most impressed with Mark. He threat me as a valuable customer, and extremely carefully, professionally and in timely manner replaced my battery and made sure that everything works perfect. Employees like him makes people a loyal customers and being a face of the company that you can trust. I would promote and reward this kind of employee without doubt. Thank you, Mark, and thanks to all stuff of this store!

Fr
Review №27

Not to attentive to customers. Had my part in stock

To
Review №28

Advance Auto Has Alway Had What I Needed And At Competitive Prices

Da
Review №29

My trip to this location was surprisingly successful! The guy at the counter knew his trade and was able to take me to the part I needed. We even went out to the car and installed the part. Through further exploring I needed another part. The counter guy was able to quickly get that part too. Very happy with the service and knowledge I received.

pa
Review №30

Jb weldLife saver!

Te
Review №31

My Advance is one of the best Ive encountered, at least when the A team is working. Dante, and an Asian gentleman, whos name I can neither pronounce OR spell, are top-notch parts finders, and go the extra mile to make sure a middling do-it-yourselfer like me can actually finish the job we start. Im lucky to have them right down the street.

Je
Review №32

Excellent customer service

Sh
Review №33

The staff here are super helpful and informative.

Me
Review №34

This is the best auto parts store I have ever been to. Kevin and Eddie are amazing! They go more than the extra mile to make sure that you get the right part. They are extremely knowledgeable, honest, and helpful. Its almost like having your own mechanic. I love this place and wouldnt go anywhere else!

ab
Review №35

Staff in this store are really rude. IF they are out of a product they will not look if they have any and back stock. I Usually don’t have a problem. With Advance auto parts. But this store needs to change staff. Mangers are rude. They seem to to care of customers much. Since they didn’t care about looking.

Sy
Review №36

Kyle R. Was fantastic he helped me pick everything out that I needed for cleaning my Jeep Im getting it back to its normal color can not Thank him enough for helping me on what I needed.... Kyle R. Definitely needs a raise he loves his job you can tell..

El
Review №37

I do a lot of my own repairs and this place is where I go. The prices can be higher than others but the people are helpful. They walked me through my last repair and were a big help. Good to get free diagnostics and battery checks too.

Br
Review №38

Always nice staff, super helpful and good prices. They can get you pretty much anything.

Co
Review №39

Great service. Wonderful products and prices.

Be
Review №40

A great one stop auto parts shop. They always have what my car needs at great prices. The staff is always well informed and very helpful.

Jo
Review №41

Everything was great, all the associates were kind polite,and knew what they were talking about

Ro
Review №42

Above and beyond great service! Randy J helped me find the correct light bulbs I needed for my vehicle and didnt try to up-sell me on more expensive bulbs. He was extremely knowledgable and very helpful with advice about some other issues I was having with my vehicle. I will definitely be back and I would recommend this store to anyone that needs help with anything related to automotive. Ask for Randy J you wont be disappointed.

Ma
Review №43

First time visiting this business. I needed my ac recharged in my vehicle and a neighbor offered to do it but we needed freon. We stopped in here and found excatly what I needed for a very reasonable price. My guess would be much less than a mechanic would have charged. The store was well stocked and clean. Fast and friendly service. I would do business there again.

do
Review №44

I went to this store to purchase new LED globes for my car. The service was really fast and the staff were incredibly friendly.This store is close to my home so they are convenient for me.I will definately make use of them again. They carry most spares required for vehicles and also accessories.

De
Review №45

The young lady who tested the battery in our car I have to say is the best one in the whole storeBeen to quite a few Advance Auto Parts Stores and She knows her stuff about cars & her customer service is just Amazing!! Manager material.She out does anyone in any of their stores..

ma
Review №46

Went in because I had a bad battery.The young guy brought out the machine to test it.Need to replace my battery.He said he couldnt install it because I had to take my tire off.I called my husband and he said you dont need to take off tire.I told the young man.He talked real mean to me and said we dont mess with PTCruisers.The sign outside says.FREE battery installation.I went to my bank to get more money.I was upset being disabled how he talked mean to me.I called some other places.I went to another place and they treated me with respect and dignity.They promptly installed my new battery.Very polite young men .I will not be ever going to Advance Auto Parts.

Ro
Review №47

Great experience, in and out. I stopped to pick up a new battery and they rang it up and installed it in minutes. Thank you!

Ch
Review №48

They gave good advice but didnt have enough employees to do a battery check

su
Review №49

Very helpful with getting my 16 quarts of oil recycled. Thanks guys

is
Review №50

Wish their was more spray can options but overall it was a okay trip to the auto store

ro
Review №51

Its the only place I buy auto parts.Join there rewards program. It is well worth it.

Ca
Review №52

Lousy customer service. Would not help a woman put a bulb in for her tail lights. Went to another part store and they put it in no problem. Will never go to advance Auto parts again

He
Review №53

Its an Advanced Auto Parts. Been there before, and they had what we needed.

Ja
Review №54

Went in for a battery test, it was low on power, nearing end of warranty, received new battery install in less than 15 minutes, excellent staff, will continue to recommend Advance Auto Parts to everyone I come in contact with, Thanks

Jo
Review №55

I was in there to return a part which I was told had a 30 day return on it as well as a one year warranty however the man at the counter refused to accept the part back saying that it was purchased nine days ago and that it was my problem now, no returns .Ive never had such a Negative experience with Advance Auto in the past in fact its usually rather positive experience with good customer service however I was so upset by this individual that I didnt even bother asking for the manager and and now Im out $100 for a part that I do not need.Because of this I will never be returning to Advance Auto Parts and I will from now on be taking my business to both OReilly Auto Parts and AutoZone.

Ro
Review №56

Super awesome folks helping out when needed a battery checked. Thank you!

Da
Review №57

Employee Mark at the Missouri and Belair store was very rude and needs some proper customer service training. The customer in the store is far more important than some inner company issue on the phone. You cant treat customers with disrespect as if youre doing them a favor, we pay for your salary by buying there. I suggest he may be better suited for a cubicle job in Iceland.

Ri
Review №58

I stopped into Advanced to grab a wiper for the rear window of my Montero Sport. Rep went out and got a look and went in, got the right blade and put it on for me in a jiff. Quick and friendly. Great job!

Ch
Review №59

Its okay

To
Review №60

Fairly pleasant employees and helpful. Knowledgable and treat people fair. Offers almost anything big or small for parts or pieces of electronics.

Mi
Review №61

I bought a battery and in one month it stopped working. I went back and they replaced it right away and in one week it stopped working. I called triple A and my car works fine. No problems. Their batteries are no good.

To
Review №62

Great knowledgeable guys that are more than willing to help and answer any questions I have either regards to my SUV to the best of them knowledge

Pa
Review №63

Amazing! Dante did and excellent job. Super quick!

Da
Review №64

This is the only place to buy car parts/accessories at the best price. Sign up for there perks program to save even more. The staff is very knowledgeable and friendly.

Pa
Review №65

My car battery wasnt due day,he sold me new one, dishonest person works there and I came home I find my receipt and I saw I still have one and a half years to buy new, he got my old battery and then I went there I told them what he did to me, they didnt do anything very dishonesty you cant trust this people,do not car battery from this place, they selling used battery..it happens to me three times, finally got from Walmart and working for 5 mouth now,no problem..Advance Auto sold me used,every two weeks I go buy another one..they told me My car has a problem,,, I checked my car, theres no problem.. Walmart battery never gone .. work very good.. I will never buy anything this kind small store again. They just robbery people, they have no shame. Please dont go there, dont waste your time and your money.

Bi
Review №66

Always have the parts you need, and their loyalty program has great discounts would advise joining immediately. Also, Google for coupon codes. I usually find one for a 15% discount on the purchase . That way you can save twice.

Tr
Review №67

I was driving a few days ago and I noticed my engine light was on also another one. I drove to the nearest Advance Auto Parts went in nice guy came out looked at my lights and said Im going to give you a number at for your engine light I take it to your mechanic and he will look it up and tell you exactly if there is anything wrong with your engine and needs to be fixed and then you go on from there. And then you said the other light is for your tire Gage, he said I need 30 lb and all four tires and go as soon as I can and get 30 lb in all four tires and its a light doesnt go off within a few hours and then you might have to go in and have it checks or might be something wrong I went to Wawa cuz they have free air and hit everybody and put exactly 30 pounds of air in each tire and as soon as I got back in my car cranked it up put it in gear the light went off immediately! Thank you again Advance Auto Part in advance auto check I think youre both in within the same company and I just always go there because everybody there are so helpful and they will do anything they can to help you no matter what it is. Thank you Advance Auto Parts this was in Largo Florida off of Seminole Avenue in the Largo Mall area.

sm
Review №68

Went in for a battery. Dante was the one who helped me. I put my battery in within 5 min and gave me alot of great tips.

Ra
Review №69

The employees make me go far away to change the battery because they said than I have to change in the store than I get it from, but when I definitely change at the store I asked about and they said that I can change any store.

K
Review №70

This location is good but not the best and the only reason is because their staff at this particular location is constantly being moved to other locations due to employees not getting along or harrassment amongst the employees. Every time i visit this location i wait to see who is in a good mood that day and who is willing to help. Not a very friendly place to visit but still has what you need. If you go for the parts then youre fine but if you look for an experienced professional staff dont expect much from here.

jo
Review №71

Great service always fast, I live right down the street i didnt even know it was there,the owner needs to trim those damn trees, i would of been there every friday for the last 3 months, i love fixing my car.

C
Review №72

Sweet, guys very helpful....great place to visit for car troubles !!

Te
Review №73

I buy all my auto parts here. I prefer to order online and pick up in store

Ka
Review №74

Easily visible from street. Great staff always willing to help.

Fr
Review №75

The folks at Missouri and Bellaire really want to help. Every time I go in they do their best to get what I need.

Ch
Review №76

Great service fast and they will go the extra to get you what you need polite and friendly

Ja
Review №77

Customer service was great! The store looked great very clean and organized

Ja
Review №78

Clean store,helpful staff and reasonable prices. Will definitely be back for more of my truck needs.

ir
Review №79

Great service. The staff is polite, useful and very nice . they have good prices!

Ge
Review №80

Help me figure out why my computer light went on I appreciate the help so me the product to cure it took care of it happy

Ke
Review №81

I had my battery tested and replaced by Sherrie. She was very friendly and knowledgeable. Thank you for the great service!

Do
Review №82

Had to buy a battery for my truck got a pretty good deal more than I wanted to pay

Ty
Review №83

Had some issues with my battery and they guided me through it. Decided it was a bad terminal, and Sharrie fixed it for me even though its not included in their free services. She gave me some great advice. Excellent customer service.

Gl
Review №84

Tall thin guy, Collin 👍🏽 nice and helpful

Wa
Review №85

Theyve always had the parts Ive needed and Id say its at a competitive price not outrageous not cheap just in the middle

Ji
Review №86

Helpful folks...in person...on line....

Pa
Review №87

Theyre totally awesome really big help.

Pi
Review №88

Good People, Good Prices, just pretty much like another. Everybody carries that one part. You know what Im saying.

Ba
Review №89

Pouring rain and I am disabled I called inside the store told them my wiper just flew off and I need need wiper blades. Told them info on vehicle and they brought them out and put them on for me took money went in did transaction and brought me an receipt. That is going above and beyond for a customer. Thanks so much😎

Di
Review №90

Aok

Ro
Review №91

Staff is always helpful and friendly. Got the correct items I needed for my project and was out of the store in minutes...

Tr
Review №92

Very nice and knowledgeable staff. Will find best prices for you and offer options

Dr
Review №93

Ive been many times and each time was helped out. I am happy with professionals working there and their willingness to provide the service.Best location of what I know.

Je
Review №94

Always friendly and professional. Knowledgeable and helpful too. 9 times out of 10 I get what I came for.

Ma
Review №95

Needed a new battery for our vehicle- I called in and was given several options to choose from. Joel delivered the battery to our house and helped me install it- he volunteered to help. All in all, a fantastic experience- would highly recommend!

Ch
Review №96

Collin was very helpful as was the co worker who helped with a warranty issue.

Le
Review №97

Staff is very helpful

Da
Review №98

Great staff- very friendly & helpful

Br
Review №99

Took awhile to get someone to help me but as soon as I found someone Dave was very helpful.

Jo
Review №100

Went with father in law to diagnose a charging issue. The staff was very helpful, wasnt able to find the issue, ended up having to take it to the mechanic.

Information
28 Photos
100 Comments
Rating
Similar organizations