Comments
Bu
Review №1

Bought our first car from here! Everyone at the dealership is so nice and they make you feel so comfortable. They work hard to meet your expectations and price point. Joseph took care of us and he is AMAZING! Very patient, kind, knowledgeable, and so funny! Very down to earth people who want to get to know you and your story so they can make life even better. There was never a dull moment while we went through the process. You can just tell everyone there cares about each other and especially you. We even got to tour the facility and were offered complimentary drinks and snacks multiple times. We left with a practically brand new car and new friends. Will absolutely come back and refer to anyone looking for a new ride.

Br
Review №2

I would highly recommend this dealership- Joey in particular. He helped me through the entire process and made it a pleasure to spend almost all day there. You won’t find a better or more genuine salesman! Also, I love my car 😍

Te
Review №3

I bought a CPO VW Passat R-Line yesterday with the help of Joe H. at Lokey VW in Clearwater, FL. Joe and the team bent over backwards to get me thru the process and it worked out very well. I love the car.

Se
Review №4

Had the most amazing, knowledgeable, honest, down to earth Product Specialist at Volkswagen Lokey! If you want a honest deal and easy limited pressure deal then come see my guy Tim Barron… you will not be disappointed!!

Le
Review №5

I want to let everyone know Mike is the man to go to. He is super friendly, professional, and listens to his customers. Helped me with the pricing of my new car and gave an amazing price for the car I traded in. I want to thank Mike for making this all happen of finally owning my dream car!

An
Review №6

Joseph S. was my salesman and he did a great job and was extremely helpful. He even got me an upgraded vehicle when they couldn’t get the color combo I requested. Really smooth experience and couldn’t be happier .

J
Review №7

Strongly recommend this place for any car purchases Our sales guy was Chris and we will definitely come over for future business .Professional caring and efficient they listen to our needs and we end up with a beautiful Atlas car.10 start from me ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Thank you Chris for everything!!!

Va
Review №8

Mike was amazingly helpful and didn’t pull any typical salesman games while working with me on this purchase! He helped explain the safety features, which was my number one priority in making a new purchase. He was great with my toddler, as wild and terroristic as she can be. He made the process feel as stress free as it can. I honestly can’t speak highly enough, not only about mike, but the whole team at Lokey VW. They made me feel as if we were good friends and not prey. They were respectful and honest, two things I value so much. Such a night and day experience from the other VW dealership I initially had visited. If you’re in the market, check them out. I know when I eventually need a new vehicle, they will be where I go first.

Fr
Review №9

Joseph Swiger is the best sales professional. He was great with us and very professional and friendly.

ke
Review №10

Tom Suggs and the team at Lokey VW made the process up buying a used car really transparent & painless - would highly recommend them!

El
Review №11

I worked with Jason and he is great. He made the entire car buying experience seamless. Highly recommend doing business with him.

Em
Review №12

Mike is fantastic! He was not pushy at all, super helpful, fun, and a pleasure to work with. He helped me get a little more than for my trade in, filled up the gas tank, and even sat inside the car with me to help me learn how to use all the features and connect my phone to the Bluetooth! This vehicle came with free oil changes for life! The dealership itself is very nice! The sales and approval part was speedy, but financing took a bit to wait for my turn. I also want a super fan of all the add on packages that pumped the price up, but I’m not an add-on kind of gal. My husband is happy I did add on the package though! I also felt a little pressured to make a decision on those packages more quickly than I like to make decisions, but he Chad slowed down to explain and cut me a better deal once he sensed my tension. :) be prepared to spend 2-4 hours for your purchase if they are busy. Lokey is a great family run dealership and I look forward to buying our next car here again especially if Mike is there!!

Am
Review №13

Our experience with Lokey Motors was excellent. Chris Symonds was personable and a great salesman. He explained everything well and we are super happy with our experience with Lokey.

Za
Review №14

This was our second vehicle purchased from lokey within a year. The team at Volkswagen was very helpful and professional. Joseph our salesman was great. Very knowledgeable and helped us get a great price on our new vehicle and trade in. Would definitely recommend to anyone in search of a new or used vehicle

Al
Review №15

Eric in the service department at Lokey Volkswagen has been so helpful and accommodating! Ive had several issues with a used car I bought elsewhere but Eric has more than understanding as Ive brought my car in numerous times. He is very descriptive when telling me details of what needs to be taken care of first. Ive had a great experience and wouldnt take my car elsewhere!

A
Review №16

We had a wonderful experience from the start to finish. Jason Ryndak was very knowledgeable and friendly. Purchasing a vehicle from here was stress free and enjoyable. We would definitely come back again and would recommend them.

An
Review №17

Awesome experience at Lokey, very happy with these guys! Deal with Mike first desk on the left as you enter the showroom. The VW Atlas is a great car!

Ta
Review №18

Love my new tiguan, got a great deal with a lease for my family. Jason Ryndak did a great job and walked me through the whole process. Very nice person, much better than my previous experiences with other sales people.

Pr
Review №19

I bought a Passat in July 2021 and my salesperson was Tim Barron. He was excellent, professional and efficient. I got a great deal on the car. He even picked me up from a car rental place. Overall, was very pleased with the experience and highly recommend Tim.

St
Review №20

Michael Moceri is stellar! He followed through with every detail that he promised. Friendly, hardworking, and reliable. I would do business with him again, and I have never been able to say that with a car purchase ever. I highly recommend Michael!

Sc
Review №21

Bought my first car from here! Everyone at the dealership is so nice and they make you feel so comfortable. They work hard to meet your expectations and price point. Michael and the team took care of us.

Pe
Review №22

This morning could not have gone any smoother. I was greeted by friendly Eric N. and scheduled for a speedy oil change, check-up and thorough courtesy wash. The best staff makes the visit a pleasing experience, this being the reason we bring our cars back for maintenance.

Sh
Review №23

Bought my Jeep last week & Tim was awesome to deal with. Gave me everything I wanted without any haggling, definitely made it impossible to pass up such a smooth & easy deal! Would absolutely recommend Lokey Volkswagen & make sure to ask for Tim.

Sa
Review №24

Joe Haig is a fantastic salesman, and took care of my new car purchase smoothly. Was well educated about the car and honest about the mechanics. Not to mention the great service during the car buying process. Highly recommend!

Ju
Review №25

Jason Ryndak got me in my dream car and i could not be more happy with the expertise and professionalism that he showed me during the whole process. We’ve been in contact trying to find a passat gt and when he contacted me about one on the lot, i was there signing paperwork within an hour and drove off with my new car the same day! Jason earned a life long customer!

St
Review №26

Search for slightly used car. Friendly salesperson. Attempted to negotiate pricing before I brought my trade-in there. They have thought of a new charge called reconditioning by dealer which jacked up the price by $1700.00. They are not the only dealership that does this but its a hidden charge. Ive purchased three cars in the last two years, this is a new one. Could have made a deal but this torpedoed it.

El
Review №27

Mike was wonderful to work with. You could tell he genuinely cared to provide me a deal I was comfortable with, instead of taking advantage of me like the other dealerships I had been to previously. He invested the time to get to know me, show me all the features of the car, and listen to my questions and concerns. He also never made me feel pressured or rushed to make any decisions. Tony, the sales manager at this location, was also such a pleasure to work with. Unlike most sales managers (that you normally never see unless youre getting ready to leave or make a deal), he took the time to get to know me and understand where I wanted to be in terms of making a smart financial decision. This dealership is unlike any Ive been to in the past. I felt completely comfortable and enjoyed the entire experience. If youre looking to inquire about a car at this dealership, ask for Mike. I would 10/10 recommend going to Lokey VW!!

Ki
Review №28

Thomas Suggs was great! He was able to get us into a new Taos & I love it. He answered all of our questions and stayed late to make sure we were completely satisfied. Everyone we dealt with was really friendly and helpful. Highly recommend!

Av
Review №29

Joseph was a great help! He traded in my vehicle and got a nice new tiguan for a deal! Appreciate them!

Ka
Review №30

Let me start by saying that the process of buying a car is usually pretty awful… From finding the right car, to the salesmen taking their time, to haggling with the price, I usually would rather do anything other than buy a car. With that said, Mike from Lokey VW made this process the complete opposite!! He was on top of the car search from the beginning and made it possible for my husband and I to afford my dream car. He wasted zero time which was incredibly helpful. We went there for a used Atlas and left with a brand new one. This was by far the easiest car purchasing process I have experienced. Thank you Mike for all of your help!

Fl
Review №31

Such a great experience!Thank you Joe for your professionalism and kindness.

Am
Review №32

Marcus and Damian are the best. We have purchased two vehicles from these guys now I the last month and love them both 💪💕

Mi
Review №33

Lokey is a family name in the automotive sales and service business that goes back to my childhood (and I’m 58!). Our Sales partner, Tom Suggs, was top notch - professional, easy-going, attentive, knowledgeable, accommodating, and a great negotiator - Tom listened to our needs, walked us through what our best options were, and allowed US to determine what was our best course of action. We never felt pressured or coerced, nor did we feel like we had to “settle” for something other than what we wanted. Sales Manager Kyle Childers, Finance Director Chad McIntyre, and even the folks in Service and Detailing went out of their way to make our experience one of the best we’ve ever had. With the industry the way it has been with delays and shortages on inventory, Tom and everyone saw to it that we left the dealership with exactly what we wanted. Thank you Lokey VW. We’ll definitely be back!

Ri
Review №34

Thomas Suggs was great. He helped us find the right car that my wife loves. You should stop by and see him.

Mi
Review №35

Recently bought a new VW Taos at Lokey and had a great experience working with Michael Moceri. Michael was very efficient and made sure the process went very smooth. Michael had everything super streamlined, was very pleasant to deal with, and had me out in no time. Probably the least amount of time Ive ever spent at a dealership when buying a car. I also highly recommend the service department at Lokey. Ive been bringing my Tiguan and Jetta here for service since 2019 and the service is always top notch.

BG
Review №36

I consider Lokey VW to be very dishonest and to completely misrepresent their advertised price. They advertise on Cars.com one price, then when there in person state that theres an additional $3942 addendum, ON TOP OF tax, tag, title, + dealer prep. None of this is mentioned over the phone when discussing the specific vehicle by stock number and the advertised price. When there in person, the salesman directs you to the fine print of the dealer website. Its as if you were to go to Publix to buy toilet paper and would be told there is a market adjustment fee of say almost 20% on top of what the listed price indicates. And no, not everyone is adding an addendum markup; I just called around for the same make/model at another dealer, and its selling for roughly the same advertised price without the markup.

Al
Review №37

I have been coming to Lokey VW Clearwater for a few years and they always make me feel right at home. Everyone is so generous and my recent sales consultant Michael Moceri did a fantastic job of making sure everything was a smooth process for me.

Al
Review №38

If I could leave Zero stars that would be most appropriate! What a huge change since three years ago. Me and my two daughters leased cars from this dealership. Both daughters bought out their leases. I went back to check out some new cars and update my lease with a new VW. I have never, ever been treated with such DISRESPECT! I though I was in the Twilight Zone or being punked.......just not possible for a service based industry to be so degrading and difficult to work with. I since have herd the same story from two other lost customers. I have been referred elsewhere and will continue to let anyone and everyone know to stay away from this dealership!

ta
Review №39

Unfortunately this dealership had the car I was looking for. We asked why there was an alert on the dashboard and were assured it was a feature that was disabled for our test drive and that they can easily enable it with the touch of a button. Come to find out after leaving the lot that this is not the case and the car actually needs maintenance. Also was looking to finance with a specific lender to which I was told we dont work with them they are too hard to deal with. If this was the case and they dont work with them then why would they have that lender run my credit!! On top of that they ran my credit 4 other times to create 5 hard inquiries on my credit. This is the only dealership that has ever done this. Definitely dont go here. They smile to your face and want to help you so that they can lie to you long enough to get you to sign on the dotted line so there is nothing you can do. Very disappointing that there is ZERO integrity at this dealership.

Ch
Review №40

Marcus Carter (with the assistance of Andy) took great care of us over the last few days as we changed our mind three times over the vehicle we wanted to purchase. He was flexible, accommodating, and just an overall great guy to work with. Knowledgeable and able to answer all our questions. He’s a great asset to this dealership. Chad in Finance gave us great information about our options, was not pushy, and got us in and out quick. Will definitely recommend Marcus, Chad, Andy, and Lokey to family and friends.

Ta
Review №41

Quickest car buying experience Ive ever had, which was appreciated. Very laid-back atmosphere. Took about a month to get the second key to my daughters bug, but service has always been quick and efficient otherwise. Would definitely use again!

Ra
Review №42

Bought a new VW from Lokey VW during September 2021. During the pre and post sales experience I have dealt with Tim Barron - Sales Associate, and Kyle Childers - Sales Manager. Both have been at another level of excellent. I personally drove from the Orlando area to buy the car, and it was well worth it. My next vehicle purchase, which should be very soon, will be from this guys! Thanks Tim and Kyle!

Ka
Review №43

We had a great experience with Mike. No pressure, gave us time to consider our options and worked with us on a deal for our vehicle. Looking forward to continuing our services with Lokey.

Co
Review №44

This was easily the best experience Ive ever had at a dealership. Andy was amazing to work with when it came to getting the car I was searching for.He was so patient, incredibly nice, and answered all of my questions. It was super sweet of him to help me weigh out my options instead of talking me into something that I didnt want to do.He also got into the car with me & invested extra time to talk and show me all the features it consisted of.Never once did I feel pressured to make a decision and I am so thankful for that.Andy was such a blessing, especially with getting me such a good deal on my VW Tiguan.I highly recommend him, a truly genuine person.

Ry
Review №45

Lokey VW has been great to work with. I bought my daughters car there. Got a fair price. Sales person was easy to work with. I also have the car serviced there. Been a good experience so far.

Sh
Review №46

Their service is amazing! They go above and beyond for customers, and they are very friendly people! The employees are extremely respectful, as well as helpful. I would totally recommend coming here, as their service is one of the best that I’ve seen!

Ki
Review №47

Lokey VW Service Department is Above & Beyond 5 Stars.Thanks to Eric, Chris, Danny, Emerson & Josh!My 2013 VW CC Sport has never run better.You Make A Great Team!

Br
Review №48

I just bought a VW Tiguan from here and I couldn’t be more satisfied with that decision! They were absolutely amazing here. Thomas Suggs was a tremendous help in the process and I’ll definitely be buying my next car from him. I highly recommend this place!! Everyone seemed very genuine and customer service is definitely 5 star!!!

Ed
Review №49

Experience with Joseph at Lokey was great from start to finish. Were new to VW and his knowledge and experience with this brand was extremely helpful in helping us make our decision with the Tiguan. We are very happy with our new vehicle. Thank you!!

HN
Review №50

The good: Several verry good sales people, ……. Know your fees: new license plate fees in Fl $400, documentation and efile fees $57 and 6% taxes, Any extra fees like market upcharge are NOT required.

Pa
Review №51

As always, Lokeys service was outstanding. They identified the valve and gasket, and did a superb job fixing it. We are now 2,000 miles into a 5,000 mile trip, and my Touareg has performed like new

Ch
Review №52

I can’t guarantee you that you will have the same experience as my wife and I did, but our experience was exceptional. I have to give a huge shout-out to Tom, our cars salesman, for few reasons. 1. For getting us a trade In offer higher than our trade in value. 2. Finding the exact car we wanted even if it meant taking it from the owner, thanks Matt! 3. The hospitality, customer service, and overall pleasant car buying experience. If you choose to buy from Lokey Volkswagen you will be in good hands, but to ensure that I would ask for Tom.

Je
Review №53

Mike Moceri was the absolute best salesman I have had the pleasure of working with. By far the best experience buying a vehicle thus far! He worked hard and gave us great yet competitive prices and just had an overall positive and energetic attitude! As a woman, I never felt pushed or rushed for one second, and he was extremely efficient and honest, which I appreciated! I would recommend Mike to anyone looking to buy a car, again he was an absolute pleasure to work with. Thanks guys!!

Tr
Review №54

Great customer service. Dave C. Is the best and I will be back for all future service.

Jo
Review №55

Sold my car to them thinking I would get a check in two days… (was told Monday or Tuesday which would have been 2 days) never happen and was told it would take two weeks….. Very disappointed.

Ge
Review №56

Recently had the good fortune to work with Tom Suggs and Andy Vasquez to make a car purchase. These guys were professional, knowledgeable, and helpful every step of the way resulting in a VW Tiguan purchase that Im completely satisfied with. i recommend Lokey to anybody looking to purchase a car...!

Ri
Review №57

Lokey Service dealership did a fine job .The vehicle needed to be reset, in software for 2019 vw jeters.Every went smooth.

Ma
Review №58

I love my new car! Marcus was fantastic! Great customer service and process was seamless.

Ri
Review №59

Came in for a new battery for my 2008 Beetle and was charged $258. They charged $80. labor. For what takes 10 minutes. Maybe. Not sure what it was they had to reset that they didn’t the last time- on the same car. I’m all for getting paid for performing a skilled service- I’m a hairdresser. This was just plain nuts.

Am
Review №60

Beware of the $4,000 addendum. The price you see online is not the price you get at the dealership. Our salesman was great, but we ultimately bought from a dealership that gave us a great price for our trade and didn’t add an addendum.

Br
Review №61

What an awesome team! Ask for Taylor!Great customer service through the whole sales process! Matt Lokey (owner) personally took the time to shake my hand and talk with me about my experience. Chad (Finance Director) took great care of us and answered all of our questions. Fantastic

Ma
Review №62

GREAT customer service at the dealership. Eric was very competent, professional and friendly. Very good experience because of his customer service. Five stars.

Ly
Review №63

We had the pleasure of purchasing a Volkswagen from dealership LokeyVW. Our salesman was Tyler Torti, what an amazing person he is. He was professional as well as sincere with his sale. He knew what we wanted for trade-in, and went to bat for us to get it😄. We feel he cares about his customers as well as having us happy when we walked out the door.All of the staff were very nice and will say Lokey is lucky to have Tyler as one of their sales people!

An
Review №64

We had the absolute BEST buying experience at Lokey Volkswagen today. Geneva (our sales person) was extremely knowledgeable, attentive, authentic and supportive as we bought our daughters first car (a 2019 Tiguan SE). I also want to give a shout-out to Chad, the finance director, for giving us some great advice.With the free oil changes for life, I am thinking (and hoping) we will get to see Geneva when we come in for service.I would highly recommend this dealership!!!

Al
Review №65

This place is awesome. I had Alex R as my salesman and he was amazing. I couldn’t have asked for a better experience. They were knowledgeable and helpful but not pushy at all. Phil in Finance was also excellent. Highly recommend!

Ca
Review №66

Old car ended up breaking down one too many times so I came here to get a new one. Saw on their website a 2019 Jetta SE with low mileage for $19,500 (discounted from $22,500). I went in the next day to look at it and take a test drive. Was informed that they spent $2250 (“reconditioning fee”) to “completely overhaul” the car’s reliability & interior cleanliness. Went to sit in car for test drive & immediately noticed a nickel sized brown stain in the driver’s seat, as well as many other stains & what looked like dried water droplets on the dash. Drove the car around & once we parked it back on the lot, the salesman stated we could take our $19,500 Jetta off the lot for $25,994. Incredibly inflated with unnecessary fees. Tried talking salesman down, ended up getting the vehicle to a fair price. Manager stated that the discount was FALSE ADVERTISING & not the real price, it had only existed to get buyers in the door. I was going to come in this afternoon to buy it, but when I asked about it, an employee handed me his personal cellphone to speak to his manager, Joe Haig. Mr. Haig then proceeded to guilt trip me for coming in after he had left today, as well as guilt tripping me for coming in the previous day which was apparently his day off. I had an extremely unpleasant experience at Lokey VW & I advise everyone planning on coming to this establishment to find a better dealership that doesn’t use deceit & guilt tripping in order to get you to cough up thousands of extra dollars.

Sa
Review №67

Excellent sales and management team. very fair and honest.

Pe
Review №68

Michael Moceri is very professional, he will own the car buying process from start to finish. 5 star service

Al
Review №69

Marcus and damian are awesome and were very patient to work with us on a Saturday night!

Jo
Review №70

Very good overall. Purchased a vehicle on internet through Truecar and had shipped to me. Car came in as described and in great shape. My salesperson Joe Haig did an incredible job and went above and beyond.

Ma
Review №71

Not sure why 0 stars isn’t an option. I don’t know if I have had a worse experience in the sales world in any capacity.At first, I was VERY impressed with my sales person - he wasn’t pushy, seemed knowledgeable and personable, listened to my needs.Turns out I was sold on aspects that aren’t even true. “We will clean your car inside and out for life. We will make it look brand new.” Never have I left there with even the outside looking clean - and the inside hasn’t been touched EVEN with explicit requests upon arrival.Additionally, there are many features of my car that I was never advised of when the sale was completed.Here’s what happened: I was researching cars - new to me but not necessarily brand new - and came across Lokey. Called and heard about the deals, car washes whenever I want, oil changes for life... turned down other dealerships for these perks and purchased the (brand new) car April of 2020, happily choosing to have the dealership register the car on my behalf.In June I called to schedule my first car wash! Instead, I was vaguely advised to return to the dealership for some “paperwork” with no details... only to find out that it was because they had literally sold me the wrong vehicle - meaning if I were to have been pulled over for any reason, (although I have correctly done my part, been paying for insurance, etc) I would have been in possession of a stolen vehicle UNINSURED. So I took time out of my day to drive there, got my car “washed” while I signed papers, and thought all issues were resolved.Flash forward to April of 2021, while I’m just being an average consumer attempting to renew my registration, I am advised I can’t due to the fact that there are toll violations from dates prior to my ownership and that my name isn’t even on the title in their system. So I call the dealership (who so far has only compensated me with a few tanks of gas and some fake smiles) and I’m told “we’ll take care of this.” Annoyed car owner, unregistered car... I call the toll company repeatedly to think of a way to convince them I own the car and need to pay the (March 2020) balance - only considering this since the manger (new guy cause all of the managers I knew left... I guess turnover there sucks?) agrees to “cut me a check to cover the balance if I get more information.”Well, since then, my numerous calls have been ignored, and “management is too busy” to help make things right. At this point, I feel I need official legal guidance and am currently researching attorneys. This dealership owes me a lot, but at the very least I need compensation for paying their bills. Who knows what’s next!I have worked in the service industry since my first job at 16. I take pride in writing good reviews, giving the benefit of the doubt, remembering we are all people (see my first review of sunshine and butterflies before these storms occurred). But as a consumer who has been plenty patient, it’s only fair to let any future customers know that this dealership does not have attention to detail during the deal or time to spend on any individual as soon as they leave the lot.10 out of 10 would not recommend.

St
Review №72

I recently traded a vehicle that I was having issues with. I bought the car new but at a different dealership than Lokey.I talked with Tom Suggs about my problems and made an appointment to see what if anything Tom could do to help me out.I ended up trading my vehicle on a different vehicle that Lokey had on the lot.I have to say that my experience with Tom was the absolute best car buying experience I have ever had. I would highly recommend to anyone that is looking for a new or used vehicle to talk with Tom Suggs at Lokey VW.Thanks Tom for a great deal and a great car buying experience .Steve K

Ja
Review №73

Customer service over the phone upstairs was the worse experience I ever had with a dealership. I repeated why I was calling about 4 times long hold times apparently Jessica was new thats ok. Then Linda comes on the phone and has me repeat everything I was saying, Instead of asking Jessica who was the person I was talking to. I proceed to chuckle in my frustration in having to repeat myself and Lynda ask me why I was laughing and got upset saying that was rude instead of understanding my frustration and everything I was going through. I was trying to explain why i chuckled and couldnt get a word in so I mentioned calling back and speaking to management and she hung up on me. What a great way to escalate a situation and to give a horrible customer service experience. Ashley was not much help either refereed me to VW credit and she took the side of Lynda. I asked her do you think Lynda responded correctly? Ashley is Lyndas manager and she advised me that she would have done the same thing. was very disappointed in this location and this company as a whole.

Ni
Review №74

I had a great experience with Tyler Tori, I would highly recommend him. He was patient and showed me a couple of vehicles without being pushy.

Je
Review №75

I don’t normally write reviews but I was so impressed I had to. I have NEVER had an easier and more pleasant time buying a car than I have at Lokey VW!!! Geneva in Sales literally took care of everything for me from her first phone call until she waved me goodbye as I drove off the lot in my new car. She listened to what I needed and delivered!! Geneva went above and beyond, made me feel like VIP, explained everything along the way, and even helped me learn and program my new vehicle. Caleb the General Sales Manager and Ken in Finance took great care of me too, made everything stress free, got me a better apr than I was expecting, and gave me more for my trade in than I asked for!! Brian in Service has always taken great care of me with my former Jetta!! That’s what made me want to purchase with Lokey and I am so glad I did! I am beyond pleased with my whole purchasing experience and I would highly recommend Geneva, Caleb, and Ken to anyone looking to purchase!! And Brian to anyone needing service/maintenance!! I will definitely be a repeat customer!

Ca
Review №76

Excellent service by family/ staff. We own 2 VWs -- nuff said?

ch
Review №77

We had Jason Ryndak as our sales representative and he was amazing!!! Helped make the transaction smooth and seamless. We would highly recommend him to anyone in the market. Lokey dealerships give you a competitive price and excellent customer service. We will be buying our next car from these guys!!!

De
Review №78

Taylor and Mr. Fong at Lokey made my dreams come true! I was able to buy my dream car as my first car purchase ever!! Taylor made the entire experience easy and extremely positive. It was 100% hassle free. I will always recommend Taylor and Lokey VW to all of my friends and family. I can not thank Taylor enough for this wonderful experience and his EXCELLENT customer service!

ca
Review №79

AMAZING! I got a 2018 Volkswagen Tiguan SE and I love it. The customer service here was amazing. My sales representative Marcus was very nice and helped me pick the car that was most comfortable for me. Definitely would recommend here to a friend.

Co
Review №80

Professional knowledgeable courteous minimal time to seal the deal well satisfy would recommend Lokey VW

Li
Review №81

Totaled my car Wednesday of last week. Was so stress.looked for two full days at dealerships to find a suv or truck to drive. Lokey Volkswagen was our last stop and I have to say.... out of the 20 dealerships we went to the customer service there was the best. Thomas Suggs was our salesman and he really put me at ease. I bought a 2020 Volkswagen tuguan and love it. Thank you so much for helping me through this tough time.

Ba
Review №82

Impressed would be an understatement. HIGHLY RECOMMEND! The Lokey VW team took the time to work with us and showed real care during the entire process. Taylor Khatibi was genuine and didn’t just sell a car, but built a relationship with us. We got a fantastic deal on the vehicle we wanted and came from Montgomery, AL to do so. The staff was incredibly professional through each step of the process. Their in-house financing options put us into a great position. Don’t go see anyone else! Shout out to Caleb and Kyle!!!!

Ju
Review №83

Tim was amazing! He did everything and more for us to get the deal we needed.

Jo
Review №84

I had a great buying experience at Lokey VW! I directly worked with Tom on finding the right vehicle and Aj on the financing side. They were both very knowledgable and professional through the entire buying process. Im very pleased with my new 2018 VW Tiguan purchase, I highly recommend!

je
Review №85

Geneva Carr was wonderful. She made the car shopping and buying experience fun and not stressful at all. Everyone was very friendly!

Ma
Review №86

Excellent experience buying a vehicle from Lokey Volkswagen! Joe Haig is fantastic! He is extremely knowledgeable, not pushy and aims to please the customer.

Sa
Review №87

I had the best experience with Lokey VW this week. Thomas Suggs was extremely professional and made me feel at home during the process. I never felt like I was being pressured to buy anything and I ended up getting a brand new Atlas and love it! The finance manager worked with me and discounted some more for me even though I was already getting the car. Great company, great people. Thanks guys!

Ty
Review №88

This dealership is horrible, they lied on pricing trying to bait and switch me. Also they lied on my trade in value...DO NOT BUY a car here unless you want to get ripped off! Then they held the key to my car to try and force me into purchasing that night...plus they had a fake pep rally about their sales goals for this particular weekend...what a joke Lokey VW, I warned everyone I know in the St Pete area to stay away from you crooks...

Li
Review №89

Mike was amazing at getting me in the car I wanted at a great price. He made sure I was in and out with my time constraints! He was very knowledgeable and friendly! Always followed up with my questions!

Jo
Review №90

Marcus and Andy were great! We love our new Atlas! This place went beyond expectations and we will be return customers! Thank you Marcus, job well done!

Ar
Review №91

Mike Dravenstatt-Moceri was a delight to work with. I had an amazing experience all around. He truly went above and beyond. I even drove to Clearwater from the Orlando dealership (where I live 5 min away from) to buy the exact same car from him. He was honest and gave me the best deal possible. Highly recommend if you are in the market for a new car!!!!

Ri
Review №92

LOVE LOVE LOVE my new Tiguan r line! Tom (Thomas) my sales guy was great! Highly recommended both Tom and Volkswagen!

br
Review №93

I bought a 2018 Tiguan from Lokey last week. Joe Haig was honest, funny, straight forward and not salesy to work with. It was an amazing experience front to back. this is where you should buy your car.

Ka
Review №94

Joe Haig was excellent to work with. I initially spoke with him on the phone regarding vehicles on Lockeys website and he located one for me to see in person. It turned out to be exactly what I wanted and Joe proceeded with the sale in the most professional and efficient manner. Joe is very patient with questions, very knowledgeable and provided excellent overall customer service. Without hesitation, it was a 5 star experience. Hope you sell many cars Joe and many thanks to you! Katherine

Ka
Review №95

I had an amazing experience purchasing my vehicle. The associates in the sales department were very professional, transparent and worked with me to get the car I wanted. I definitely recommend!!!

Jo
Review №96

Worst customer service ever. In there for 45 minutes and I kept asking for numbers and they would never supply them. On top of that, they went into my car without my permission and would only talk to me about trade in. Then the manager comes over and states, I dont want your car slams down a quote on a car I never even talked about. Absolute joke

Ro
Review №97

Just purchased a car for my wife, Zack was our salesman. Awesome experience! He put the deal together to fit our needs, went above and beyond to make our deal happen. Need a car ask for Zack...👍👍👍

j
Review №98

5 stars is tops but I would give 10 stars! Walked in test drove 2 cars decided on a 2017 vw jetta. Couldnt ask for better salesmen,not pushy. Very pleasant to deal with. Do not make the mistake of going somewhere else for a vehicle! Why go elsewhere when you can drive out with a car still under bumper to bumper warranty for 2 years and free oil changes! They also filled gas tank. Awesome bunch of salesmen!

ma
Review №99

Great place to buy a car or truck. The sales team was great and the parts department was top notch.

Li
Review №100

We recently purchased a VW from Lokey and had a great experience with our salesman Tom S. He understood our wants and needs and got us in the perfect car. Thanks Tom!

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