Called ahead and needed a large cake for a party and they did not disappoint! Ready quick. Went to pick up and needed another one due to more coming to the party, staff was friendly and assertive. We got 2 large cakes and it was so nicely decorated and very very fresh! 😊

Literally sat on 2nd floor overlooking this establishment, watched the young lady thats the employee answere phones, write down things, touched multiple things, WITHOUT gloves, didnt wash hands in between or anything and have the nerves to touch the food, specifically cookies. Very unsafe especially during the pandemic we are facing. More needs to be done by management to ensure theyre employees are practicing safe serve. Small area in disarray, trash just everywhere. Things cookies are in are just there with the door open. Wow. Unbelievable

I absolutely love Great American. Our last cake (New Years) was perfect!! Before that we had a few that were decorated incorrectly but the manager was helpful. One dry cake out of the last 5 occasions... overall will continue to order.

The cookies here are really good and the staff are too. The decore leaves something to be desired, however, it means nothing when compared to the cookies sold here. I highly recommend this establishment and hope that others try this cookie place.

Great prompt service, the Birthday cookie cake couldn’t have turned out better!

The wrong name was put on our cake it was an online order so no room for miss communication. We tried to call the store and costumer service no answer from both never again will we come back. Its bad enough to mess up the cake but on top of that you cant talk to someone. Ill be stopping by the store tomorrow.

Yummy