Grateful to support a local business! I was able to walk home after dropping the car off. However, the estimate did not include labor which was a little concerning because the final cost was much higher than anticipated. Most places do not charge fordiagnostic services when you get the services completed at their business, but Santos does ((shrug)). Overall customer service was great and the car seems to be running well. I just recommend clear estimates of ALL costs when calling customers about recommended services.

Literally couldn’t find another repair shop that could fix the electrical issues that I was having in my 1985 Saab 900. Worked with Rob and Becky and they were both super professional and friendly. Fixed my Saab and cost was very reasonable. Many thanks!

We have been taking our vehicles to Santos Auto for YEARS!!! Over the years, weve had everything from a new engine installed to oil changes. Tony and his staff are knowledgeable, professional and honest. Recently, we took a new car (used) car over for inspection to make sure the purchase was a smart one and they were very thorough in their diagnostics. Santos Auto is timely and reasonably priced for their work they perform and always upfront and honest. I HIGHLY recommend this local, owner operated business!

I was recommended Santos by a friend. My car had suddenly become dangerous to drive so I had it towed on a Sunday night. By Monday morning I was in talks with them on options to help my situation. Not only were they giving me a steal on prices(easily save 200+ on this repair), but they were extremely honest. They were so quick and responsive, especially when their car lot looked full so I know they were busy. They have a customer for life now.

My dad took his car here to get his engine replaced a couple of weeks ago and they caused more damage than they did to fix it. When we picked up the car after a couple of days we started noticing the AC in our car was not working which had worked prior to our visit with them, and to be able to get to the engine you have to disconnect the AC lines. We called and they said they had forgotten to charge up the AC so we took it back down to them to get it fixed. On the phone they told us they had to put gas in the car and it would be $25. My dad went to pick up the car and to ask why he was getting charged gas for bringing it down for something they should’ve done in the first place. They then tried to say it was going to be $50 when on the phone they told us a different price. We didn’t pay them because we found that wasn’t fair for how much we had already spent with them and I’m glad we didn’t because later that day it stopped working again. We then took it down to Land Rover and they told us we had a cracked AC pipe and Santos had put dye in it to check if it was a leak, when they said all they had to do was charge it and never told us about a possible leak. About a week ago radiator fluid started leaking from our car and my dad couldn’t tell where the leak was coming from. We then saw radiator fluid sitting on top of the engine and other damage Santos had caused to our car. While we were checking where the leak was coming from we saw missing screws where they were rushing and an expensive broken piece that they had tried to glue back together, but the glue came loose later. I would not recommend Santos to anyone, they are very shady and it’s clear how they try to rob their customers.

Santos Auto Repair did a excellent and speedy job in replacing the steering rack and front brake rotors and pads. I took my car in early on Monday morning and I was picking up my car before five the next day. They even had a loaner car for me to use. I have used the BMW dealer for my repairs in the past and, in the future, I will be using Santos as often as possible. They change my oil and replaced the seat belt part that was causing my dash air bag light to come on. Always excellent-timely service.

They finished my car with no problems. They went above and beyond and reasonably priced. I would refer to anybody, they know they stuff. Well worth it and I would come to them in the future!!!

Great experience and repair. They were honest and fair with their price. I know automotive repair quite well, but just had surgery and couldnt do it myself, so I know when I am being lied to on this subject, and these guys are as honest as you can get.I cant recommend them highly enough.

Santos is awesome place! Great communication on issues, they work hard to save you money if they can and they usually have the work done same day. Highly recommend them for all your automotive needs!

Our Audi threw a check engine light. For a low cost Joe and Tony determined the cause, contacted Audi for the solution, determined the out of pocket cost for Audis fix was $1400 and informed me that the problem they found would not affect the normal proper operation of the engine or the car. Audi designed a preheating mechanism for the catalytic converter that operates only on startup. It is known to clog with carbon. The $1400 cost to clear it is unjustifiable. Tony and Joe gave me a workable solution without having to spend an exorbitant fee for no real benefit. They also confirmed that the problem was not the valve but the channel to the converter. Audi apparently treats 3 or more cars a month for this known problem, but replaces no valves. Can you trust your mechanic to be this forthright and trustworthy? I know I can. Ive been doing so for over 40 years. Tony and Joe have never let me down. Never.

Always excellent service! Very hard to find a mechanic you can trust.

Santos did their normal excellent job of maintaining my vehicle. But what they did for my daughter was over and above. They let her know that it was not going to be a good idea to pour any more money into her current vehicle. Then did a complete check of the car we were able to find. They let us know what issues should be handled first and gave us prices. They were extremely helpful.

I had my Santos repair my radiator core support by welding in a fabricated piece of metal. the weld was done decently however when I got my car back there was dried coolant all over my engine bay and damage done to my radiator, it leaks from the top. Just discovered this after hearing grumbling noises under my hood and the smoke from burned coolant seeping out from under my hood. Very disappointed, this will cost me a lot of time and money. Would NOT recommend.On a separate occasion Santos tried to charge me over $400 for a 1hour job they will try to get over on you and shrug it off when you call them out on it. Take your car elsewhere

We had car problems while out of town during our family vacation to Cincinnati. Rob, the service advisor, took great care of us! He provided a loaner car while our car was worked on, the repair was done in a timely matter, and the car runs great! Not only did they provide excellent repair, but the customer service went above and beyond! Rob even gave us tips on things to do and see while were were on vacation in the area. I highly recommend Santos Auto Service - 5 stars!

Santos is professional, on budget and if you can believe it, enjoyable to work with. Services are done quickly and at a reasonable cost. My family has used them for decades!

This was my first experience with Santos Auto. It was the best car service experience. The people were authentic, kind, honest and reasonable. I will definitely go back and recommend Santos to my family and friends.

Took both of my Lexuses there for years and they serviced them correctly. And they got it right the first time!. The price was fair and a bit lower than the dealer service, plus you can walk down to the Half Day Cafe whilst they work on it :-)

Quick diagnosis and excellent service

Fast efficient service always. Tony and his knowledgeable staff go the extra mile for their customers. Problem solved when the dashboard light comes on.

If 10 stars was an option, this place would get them all. Had a thudding sound from the rear, filled out a night drop, and the next morning Tony called me with a diagnosis and cost. 3 hours later he called with a job done.Very pleasant, well priced, definitely will come back if Im in the area and need car help.

Excellent service. Quickly diagnosed the issue in the right front axle and had it repaired within hours of receiving the parts. I will be back for all my service needs.

Excellent service on my 2006 Ford Ranger. I would recommend Santos to everyone. Santos now has my business. The free loaner cars are a great help to the customer. Thank you Tony for everything!

They always hook me up with good service.

Friendly, hardworking straight to the point service

Fair and honest shop that wants to do what is best for the client and their vehicle. At the same time, they take into account the long-term value of the repair (i.e. yes do brakes for safety but slowly leaking power steering fluid is a lower priority). The team clearly has a passion for cars and loves keeping them moving. I especially like that they have loaner program so I can be on my way and not have to wait on the repair.

We had a repair that was done well and Rob was very helpful. Thank you!

Superb quality and customer service. I have never seen an auto repair shop be so kind and conscientious about repairing vehicles. They have been in business for a long time and you can tell why. This is the only place I will take my cars because they are so honest.

Good, reliable work done at fair prices.

Good guys. Great work. Fair pricing.

Had what appeared to be a major problem on the way to work. Called Tony and he said to bring it right in. They gave me a loaner and then called me back in 2-3 hours to say the car was ready. When I picked up the car, they said no charge because the pcv hose issue didnt take them long to fix. There are very few auto repair shops who wouldnt charge for this. Santos has treated me perfectly for over 3 years now. I highly recommend them!

Very negative experience with Santos after being a loyal customer for over a year. A failure to find the axel problem with my car, cost me valuable time and money on my road trip. Joe, the mechanic hung up on me when I called about the problem and the owner further wasted my time by arguing with me instead of apologizing for the error and correcting it by refunding the money for the inspection. Very disappointing how some local businesses treat their loyal customers.

Santos is a friendly and helpful place to take your car. They explain what has to be done and honest in their assessment.

The service that you receive is very thorough and professional. Every contact is well done and there is personal commitment that sends you home with the sense of excellent customer service. There is also a clear commitment to maintaining a clean and professional appearance.

Phenomenal service! These guys are honest and will take care of you every step of the way. Only place my family takes our 5 cars.

I love Santos. They are honest, hard working and fairly priced. I have used their servcies for many years and have always been satisfied with their professionalism. They are simply outstanding.

They did good work on my car i would recommend

I have been taking my car here for 10 years and always received great service

This use to be my favorite place of trust with my Mercedes. But after a couple more visits, I really notice they had no clue as to fixing anything major with my SL55 AMG. My transmission had gave out on me, and instead of just sending it to their transmission specialists at Highland Transmissions, Mr. Tony charged me a hefty $600 dollars for enabling my car to run another 24hrs then right back to the same thing. He knew the trans was shot when he diagnosed it the first time and should have sent it off! But no... they knew I had the money and rather make a buck off of me and THEN knowing I’ll be back in less than two days later and recommend I allow them to send it to their guys down the road. Smh!! My warranty covered the cost but I feel Santos robbed me of $600! And the last time I took it in for a hydraulic ABC fix, they made it worse than what it was from the beginning! The chassis no longer raised and lowered as its designed and suppose to. It ended up sagging on the rear passenger side rubbing the wheel well within a week. They charged me over $4100 for a job they didn’t even fix only to make it worse. And because of it, I traded my most favorite car in, being too scared of any further issues that would have me HAVING to seek the dealers handling. Thumbs down on Santos for a Mercedes of high value and hydraulics. Maybe these guys can fix a Toyota.

06 VW Jetta Suspension RenewSantos did a super job of replacing the rear shocks, front struts, performing a 4-wheel alignment, replacing a worn sway bar link, and mounting and balancing 5 tires. The car rides like new. An annoying rattle is gone, the steering wheel is at the proper angle, and there is a lot less roll and bounce on turns and bumps. Everything was done right the first time, so no going back for rework.

Brought my car in for the 3rd time in less than a month.Was told I needed things that I was told I didnt need 2 weeks prior. When questioned the guy in the phone became defensive and said I wasnt understanding what he was saying.I hate I have to take my business elsewhere because Mr. Santos is so nice when I come and I was referred by two people but Id rather pay someone else who can talk to me like a normal person.So unfortunate!!

Always take my Benz to this spot A1 service

I think the best review is that while I have had several cars in the last 30 years, I have only and always taken them to Santos for service. Both their service of cars and customer service are always top-notch.

Took care of my Mercedes fairly priced.

They are excellent in excellence. I trust them with my BMW. Good service.

Fast and nice people service. Coool

Great service, honest and a pleasure to do business with.

Best place to take your vehicle

Service was excellent! I trust THIS mechanic

Needed front brakes, and they turned it around in 2 days. I was expecting longer. Thank you!

Perfection