I really trust this store. They take good care of my car and I feel like the prices are fair for the services Ive had done. Ive recommended them to friends and co-workers. I wouldnt want to take my car anywhere else, they have a great team here.

Great place for auto service. I have been taking my vehicle there for years. Friendly and helpful employees.

I have been coming to this location since I first had to manage my own car maintenance at 16. Year after year, the manager, Jayson, has been kind, personable and honest. They are extremely patient with you and will take time to show you the issue and explain the repairs needed. They do a multipoint inspection every time they change the oil, allowing you to budget out any repairs like brakes or tires that are coming soon. They tell you the truth about when to expect the next repair. Theyre efficient and fairly-priced. I have never had a bad experience in my over five years of coming to this location for work.

This Union Cemetery Rd location has always given me good service. They have been helpful and informative and Ive never felt that they pressured me to do repairs or recommended unneeded repairs. They have also given me advice if I could not afford a repair at the time. I have also taken my vehicle back if something was unsatisfactory and they remedied the problem, no question. I am a kind, patient person and I believe this is a factor in receiving great service and attention. TIP: If you are angry, arrogant, distrustful and/or corrupt then I imagine youd not be satisfied with anyones service or reaction to your demeanor.

I’ve been coming here for perhaps 15 years, for tire work and other mechanical repairs. Always professional, honest and timely service (along with fair pricing). Jayson is absolutely a pleasure, every time.

COVID precautions and social distancing practiced. Got a serpentine belt installed quickly and for LESS than originally quoted. I was skeptical at first but convinced in the end. Thumbs high! 👍

I got a flat tire a couple blocks away and drove straight to AAA Bob Sumerel. Thankfully, they were able to repair my tire in no time! The gentlemen that helped me were incredibly friendly and made a stressful situation feel a little bit easier. I will definitely be returning for future routine maintenance. Thank you so much!

Our car was repaired on time and at the quoted price. The car runs better than ever! Nelson is a wonderful store manager with a customer centered attitude. I highly recommend their excellent service.

The people were friendly and made sure that I understood about the price and how long it may take on my truck being fixed.

This location deserves more than five starts. Jayson Crespo runs a very thorough and professional shop. Jayson and his team: stayed late to finish (we were late which was our fault), they checked all tires, recommended alignment but left it up to us, and gave us a discount. He was very knowledgeable and clearly runs an efficient, ethical shop so I had no worries completing additional work he recommended. I would feel very confident going back to this location as long as Jayson was the manager. He really bent over backwards to make sure we were happy because of a bad experience with another Summeral location which was in no way his fault or responsibility. (Blue Ash location: replaced wrong tires, left damaged tire on, when brought back because still flat tried to charge us for 3rd tire, agreed not to charge for 3rd, but had torqued to over 100, specs are 66-86, didn’t rotate so different tires on drive axle. Taken to Blue Ash 3rd time and told to rotate and correct the torque, all 3 tires were still left under inflated.).

Honest and FairI have a 2014 Jeep that I take to this location for service. On a recent problem with my car, Nelson, advised me of the situation, advised me to check for any recall notifications or warranty coverage. There was no pressure or hard selling. I had my car repaired there and was told to return if any issues or problems. Both the technician and Nelson were respectful and made sure that I understood the problem and solution.I would definitely recommend this location.

I have taken my car here on two separate occasions. One time my brakes completely stopped working, and since I had AAA and called a AAA tow truck I just said to take it there. They fixed the brake line that busted.Before my brakes went out, I had noticed my pads were squeaking the last several months beforehand, so I asked them to replace them as well even though they said there still was some life left on them. They fixed the brake line (what I needed) and brake pads (that I asked them to replace) at a very affordable price. I also went there for a front wheel bearing and the price was pretty average compared to what I have read/heard other people pay. Overall I would say their prices are decent/average.. which is good. I dont think they have the BEST prices but they also dont charge an arm and a leg. BUT the one thing that wins me over is their turn around is very quick, in fact, in both of my cases it was a few hours/same day turn around. Very good communication on both jobs and pricing as I said was accurate and fair.

They aways put us in the correct tires and their tire protection plan fixes the nails and screws holes/flat tires promptly.

I got my truck from my father after he passed away. I knew the truck needed a lot of work so I took it to a friend to change out a few old parts and help me do a tune up. About a month after I started to feel a little vibration from my engine. I took it this AAA site and set up an appointment with Nelson at his manager Jason. They tested my engine for me and instead of charging me they told me it would be best to go back to my friend so that we could go back over the work that was done. Im here to say this location has the Most Honest workers in this industry. I was worried it would be expensive during COVID times but at least these guys understand the value of a good mechanic, even if my friend made an honest mistake with my spark plugs. If something more serious comes up I will use this facility for my needs.

Jason and Nelson were amazing to deal with. Awesome guys. Great customer service!

After an absolute disaster with the tire center at Walmart, I decided to call Bob Sumerel. It was an hour before closing on a Saturday. They could have told me they had no availability and sent me away. But Nelson told me to come right in and have the tires installed. They took care of business and did a good job too. Will be returning for future automotive needs.

Nelson spoke to me on phone. He set me up an appointment for that very morning to check my rear hubs. Technician stated both going bad. Randy the technician actually had to torch the old hubs off. Many thanks to the whole team for all their hard work. They were concerned, caring, polite, swift, and above all very professional.Thanks again. They will get all my business from here on out.****Five stars again. On 2 different occasions they have squeezed my car in to check things out(nail in tire and temperature reading hot). Removed nail and fixed tire and put new radiator cap.Had them flush out radiator and fill. Very happy with all they do.Thanks Matt for squeezing in my tire fix.Thanks Randy for squeezing in my radiator cap suggestion.Thanks Gary for the radiator flush.You guys are always there and willing to help.Excellent service and team.

Both Nelson and Randy were nothing but kind professional and very helpful i appreciate the great service and concern about whats most important to have done and i will continue to come back and i highly recommend this store 💯

Nelson, the Asst Manager, took care of my flats (twice in one month) as a walk in and got me in and out very quickly!

Worst mechanics I’ve experienced recently. Had rear pads, rotors, and calipers replaced a few months ago. Was skeptical about the diagnosis at the time but had no reason to believe I was being misled and didn’t have the time to get a second opinion. Was told the front brakes were in great condition.Oil change today and was told the front needed pads and rotors. Interesting to say the least. Complaint filed with AAA and getting a second opinion. I don’t trust these guys and their prices aren’t great to begin with. Customer service is poor (wife has indicated the manager is pleasant, I dealt with the assistant manager...wow)Save yourself the headache and hassle. Go somewhere (anywhere really) else.

Got an alignment on my Volvo!great service from Nelson Echeverria

I had to help my Mom with her battery, the employees were very helpful and patient with us!

Just got new tires put on... They went above and beyond to get me a good price on tires also they dropped my car back at my workplace and brought in the keys to me. Overall, great people to work with and excellent customer service!!!

I had some time off work late afternoon and needed brakes replaced. Nelson was friendly and great to work with, got me right in and out before closing.

Jason and his team are awesome!

The manager, Jason, is a very pleasant person to speak with. He has always gone well above and beyond to take care of me and my car. He and the mechanics are all very helpful and knowledgable. Most importantly, Jason is straight forward and honest. This is how business should be run! Ive been back 3 times now for basic oil changes and plan on going back for as long as I can to this particular location.

Had unexpected tire problems on a morning I needed to be somewhere but Nelson and his team got me in, repaired and on my way in a short time.

Friendly employees.

I bought my tires from Bob Sumerel and I got their over priced tire insurance. Over all it cost me over a grand. I come back in because I need air in my tires and I want nitrogen inflation. I even tell the clerk that I am a customer and bought the tires from them. I was there about 2 hours before they were going to close and the guy tells me he doesn’t have time. These people are a damn joke.

They take great care of you here.

Not always the best price, but Jason and the staff there have never steered me wrong in the 10+ years Ive been going here and have been sensitive to my need to keep things affordable. Most of the work Ive had done has been turned around pretty quick. Once or twice they took longer than expected to finish a job. They usually come in a little cheaper than the dealerships on some things (spark plugs) but theyve been way cheaper on others.

Great service and great price!

Worked with us to resolve problems with trailer tires when we were short on time. (Problems were with our wheels, Sumerel did not cause the problems, but helped us work through them.) Honest about tire price vs. quality. Reasonable labor rates. They were doing a good business.

Ive been here a number of times for different services over the past couple years, and its always been a good experience.

Great friendly knowledgeable staff. Went to a handful of tire shops before hand and they all said they wouldn’t be able to align the car due to ride height. Went here and they had it up on the rack with in 15 mins and gave me a deal on the alignment on top of that. Couldn’t ask for a better experience.

They offer free air, thats rite free air. It will actually fill your tire all the way.

These guys know what they are doing. Most places try to pull one over on you. Not them. Only want to give you what you need. Talk to the manager Jayson. He will take care of you.

These guys are great. Ive never had a bad experience with any of their locations

Very professional, reasonable prizes, great work!!!!

I went there to use the AAA free air service. I had difficulty operating the equipment and the very nice gentleman at the inside counter came out into the nasty weather and filled my tires for me. That was very good service!!!

Brought my car in to have the brakes checked. I was given an estimate of over $1400.00 for front and rear brakes, and told not to drive the car until fixed. Took my car to a Ford dealership... paid $500.00 for front brakes only. The rear were still in the green at 7mm. Will never go back to Bob Sumerel Tires!!!

Bob Sumerel is great tire store. They have a good selection of tires, never have waited long to get service, and their follow up service is the best. Weve purchased two sets of tires from them and they have repaired several flat tires for us.

This place treats you right ...they do great work at a fair price...

Great service, these guys work hard to make sure that everything is taken care of

On a short notice this Bob Sumerel quickly fixed my tire while they were extremely busy. Great job by the mechanics!

Jayson and the rest of the guys there did a great job and couldnt be friendlier. Highly recommended.

The BEST

Good service and honest about what you need for your vehicle

Good service and I love that they are associated with AAA. But quite honestly Costco beats their prices

Great place friendly people mechanics know what theyre doing very helpful

I have been taking several of my cars to this location for over ten years. The service is great and repairs have always been more than reasonable in price.

Very friendly service, but they tried to charge me more than what I was quoted online

Excellent work

Good people ....good service.... free air, even after hours

These guys are fantastic!! They deserve 10 🌟🌟!

Always receive great service and everyone is very courteous and honest.

Great service and good deal on tires. AAA discount as well.

I come here for the free tyre pressure check

I hit a big pothole and damaged a tire, it was late in the day but they were super nice and got me in with new tires and an alignment . Thanks!

Got valve stem repaired. They did good work.

Best tire prices around!

Good

Very thorough and attentive.

Fair and honest service.

Great service

Really great service

Great people

VERY GOOD !!!

Nice service