These guys are great. Fair prices, good work and friendly. What more do you want. π
These guys have done a fantastic job with my car! Iβve had A LOT of work done on my 2008 KIA Rio. It has over 211,000 miles on it and it sounds wonderful.Iβve had Midas replace the Transmission, Timing Belt, Brakes, Control Arm, Fan, etc etc etc. And every time they have shown me the problem explained it for me to understand, and have sympathized with me and offered solutions I could afford and offered payment plans on the more costly parts to make sure the car could get back on the road.To sum it up, they have taken a car with a failing transmission (with TEETH from the machine spilling out into the transmission fluid) and turned it into a sound, reliable car with a gentle purr. A car ready for the junk yard turned into a car that could easily run another 50,000 to 100,000 milesMIDAS ON BRIDGE STREET HAS A WONDERFUL, RELIABLE TEAM, AND I CANβT THANK THEM ENOUGH FOR THE WORK THEYβVE DONE!!!
Quick service - they were able to squeeze my vehicles in the next day for oil changes and general maintenance. Friendly and professional staff and good pricing. Highly recommended.-John
Traveling across the country ainβt nothing better than awesome service. These boys took care of my tire patch. Got me going again in 30mins. Thank u fellas.
The tire on my 2019 Honda CRV went flat on a trip. When I returned home, I dropped my flat tire at the Bowling Green OH store so they could figure out if it could be repaired. My tire was not repairable, so they special ordered the one I needed, to match my original tire. Once the tire was mounted, I got a phone call to return to the shop and it was installed. I felt the staff was very helpful, explained everything to me, worked to get me back on the road. The customer service at the BG store is 5 stars and more. Thank you.
They helped us out for FREE on our trip from Michigan to North Carolina when we got stuck with car trouble on our road trip! They were all so nice and friendly! Everyone else was too busy to help us, but Midas helped us right away!
I have been putting off getting my car maintenance done because I have a new baby and I was worried how they would act in the waiting room. The staff was very kind, informational, and patient. I will definitely be back.
Staff was very friendly and professional. All maintenance was done in a reasonably short amount of time.
They did a great job on my truck. I would definitely recommend this place especially on your exhaust!! Great job guys.
I appreciated the service I got and they fixed the issue and were very helpful!!!
Very pleased with the service at Midas. Our technician (sorry, I only know the number 081) was kind and efficient. Kyle Nuchols, the manager, went out of his way to ensure we received our US Veterans discount, saving us $35. Thank you for the positive experience.
Excellent customer service, I had a small mechanical issue that I just couldnt figure out and even though the shop was extremely busy, one of the mechanics promptly fixed the problem. Would highly recommend.
Friendly and fixed my Jeep quickly. They were recommended to me when I couldnt get into a local mechanic in my home town. They scheduled me same day, found the problem quickly, and charged the lower end (for the average I googled) for the repairs. Will definitely go back to them again.
Absolutely appreciate the service both Kyle (the manager) and Lee did for me today! I stopped in a little while before they closed needing my brakes changed asap...and they both were so helpful, honest, and truly helped me when they could have easily just said they were closing soon and told me to come back another day (like most places around here would).Huge thank you to Kyle and Lee for going above and beyond for me!
Great place, very professional I took my car there for all around work and oil change and we scheduled an appointment for the next day, I got there early and they took the car in, not a very long wait time even know they were busy. They talked to me about an estimate then when the work was finished the estimate wasnt too far off at all. They dont lie and try to make money off of people that cant work on their vehicles them selves whither or not if it due to no knowledge of vehicle maintenance or if its just not having the time or space to do it. They fix what is needed and/or asked to do. They took their time and thoroughly inspected the vehicle without taking all day. I will be returning for future oil changes and any vehicle maintenance needed for as long I am in the area.
These guys at midas are great group of guys. They are committed to getting your vehicle fixed and back on the road safely. I highly recommend using Midas for any of your needs. Thanks to the crew at midas for being great.
They were going to charge me $525 plus tax for four 165 / 60 16s with 30,000 mile warranty and a wait of three hours. Went down the street, got same size including tax $460 with 90,000 mile warranty, roadside hazard, lockout and emergency gas (3 gal) service included. Got the tires installed and out the door before midas could even start the change.
I was in town for the Southern Ohio Forest Rally and found I had a hole in one of my gravel tires. I found a new set but needed them mounted ASAP. I pulled up and they got me right in and taken care of immediately. I had my doubts because not many places can mount gravel tires but these guys have the touch. Service was great. Prices were great. All the employees were great. If I could leave more than 5 stars I would! Highly recommended from this car guy!
Great service people. Answered all our questions and speedy service for all the work we were having done. A/C and brakes.
They helped me get back on the road safely. I went in for a oil change and was told about a serious brake problem because of their free brake inspection. Going above and beyond to find an interior part I want.
Good for small jobs. But too pricey!They quoted me $647.00 to replace a CV axle! Which is a 30min job thats really not complicated at all!Took it to Action Auto on High street in Chillicothe... They did it for under $250.00!!Ill get my tires and oil changed at Midas, but thats about it;
My wife took our vehicle for an oil change. Was quoted 45 mins. After 1 hr and 15 mins they finally got the oil change done. Was told that one tire was out of balance 1 oz. and they could fix it for $50. $50?!??! When she left, the dash started lighting up like a Christmas Tree. Check engine light, stability contol light, Towing light...took it right back and the representative said he forgot to put some air cap back on??? When she left the check engine light was still on. Will be taking it to a mechanic to see what they actually did. HORRIBLE experience. DO NOT USE MIDAS!!! ZERO STARS if I could!
Nice and thorough. Plan on returning in the future
Theyre very thorough and up front with you on what you need. Little pricey but they dont put junk parts on and theres a warranty of some kind on them. Manager is why we kept going here with his honesty.
Went for a front-end alignment and tpms set and got a large scuff on my gas lid and some scratches on my new wheels so I called and left a message for the manager and no response so I will not recommend any service there and I will not go there for any further service 10/22/21 posted
They are soo nice! I love getting my car done here! The wait time wasnt bad either!! There waiting room is comfy too! A lil cold but, I recommend getting your car done here! They even did my alignment i wouldnt trust anyone else but this place π€so thankful!!
Was able to do everything I needed all in one day and was helpful definitely recommend over a standard mechanics shop very nice people
Great service, great customer service, in and out. A lot better than other big chain places in town!
My car had a rusted brake line that was leaking. I didnt feel like doing the repair so I took it to Midas. After 3 days and no communication I went to their shop. They said they were unable to bleed the brakes. Really? A brake shop that cant bleed brakes! I took the car home and bled the brakes myself and a few weeks later the same lines Midas had repaired were leaking. I ended up taking it to Tims Tire and they corrected the issue, Midas had use the wrong fittings and cross threaded them on. Tims also bled the brakes.
Made appointment for the same day, took me a little early since I showed up and was done with in the hour for brake service. Would highly recommend.
Service was great! I appreciate them fixing a brake issue created by another business.
They were great fast and they fixed the problem I was having with the alignment after I change the tie rods
Kyle & crew did a great job on my alignment. Place was clean and well kept. Super friendly. Timely service at a good price. Would recommend.
I wish i could give them more than 5 stars! The crew was polite and very professional. The lobby was very clean and well organized. I was a walk in customer and they got my tire fixed as quickly as possible! Thanks guys! GREATLY appreciated!
For the last 7 years I have had both my Fords serviced at Chillicothe Midas, both routine and major. Repairs. I do not go anyplace else. The Manager, Kyle and assistant, Ernie are great as are the techs. They tell me what is urgent care needed and what can wait. A great place for car care.
I went to get my tires balanced and from start to finish on took 45 minutes. Staff was very friendly and didnt try to upsell me on anything else. Price was very reasonable.
Came in for a used vehicle inspection and got the most detailed rundown of a car Ive ever gotten. The guys took the time to price out maintenance and service prices the car would need in the near future. Definitely the best experience Ive had at any auto shop.
Although I once got the service that I needed & it didnt cost me very much, this store has more than made up for it.On 10/05/16, I took my car in for a soft pedal & a possible brake line leaking on the L/R (as well as an exhaust heat shield rattle). By the time I got the car back, they had replaced the front brakes & rotors, the master cylinder & a foot of exhaust pipe. I paid $921.45. As I drove the car off the lot, the brake pedal was still as soft as it was when I brought it there. I returned & informed Tammy & she had the mechanic look at it again. Within a few minutes, it was determined that the wheel cylinder on the L/R was bad & leaking. Tammy said that the problem would be fixed with no further charge. Eventually, I got the car back & it appeared better than it was.I didnt drive the car much over the next 11 months because I drove my other car. My daughter needed to borrow the car, but she soon had problems with it. The L/R wheel was making a loud, grinding sound. It was taken back to Midas ten (10) days short of a year when it was there for the same problem. (9/25/17)This time, it was determined that the rear brakes, drums & wheel cylinders needed replaced. I had the work done because my daughter needed the car. After trying to get some consideration for the supposed repairs from the previous year, they gave me about $20 off. I talked to Tammy & Adam, but both said that there had been no complaint, discovery of a problem or repair of either wheel cylinder on the vehicle when I was there in 2016. I tried to show them my paperwork, but they still denied it. I paid another $580.21.The car traveled 1951 miles & I paid $1501.66.What was once a great shop & a place I (sadly) recommended to others, is now very different than it was. I thought that Id found a place that I could trust, but now I must seek out another repair shop because theres NO WAY that Ill return to this Midas, #223.(They also recommended an additional $764.16 worth a repairs/replacement parts, plus tires, during the 2016 visit, but I had no more money.)
Employees playing around in Bay like in high school Management uncooperative Disrespectful An Tire blew out very next day due to employees and competence
Management is out of control Cursing at customers while other customers are in the building Having machines break off in tires destroying tires without compensating Having machines break off in tires destroying tires without compensating customer
They will rob you blind charge you for services you didnβt even ask for took my money without tell me it was refundable it was even the part I need
All around great service and great employees. They got me in ASAP did the job well and in a timely way. I will be returning for more vehicles maintenance and would highly recommend checking midas out! Thanks for the great work midas crew!
Went in for a lug nut replacement at 2 left at 545 and cost me $230.
Yes your team is the best see you soon
Kyle is very professional and always so nice. This is the second time Ive brought my car in for service in the last 6 months. I like his honesty about issues with my car and I like that they dont rush to get the cars done. I know most people want it done within an hour. But to me that shows they take time to do each car and not rush through it. I will keep coming back for sure!!
Kyle is great he helped me out alot the whole staff is wonderful
Fixed our car in a timely manor would recommend to anyone thanks!
Kyle and his team were incredible, helpful, and professional. They got my tires on discovered a problem and figured out an affordable but quick solution.Cant thank them enough!
Great service and the manager was professional and friendly!
Lets just say we will never go back there again. Yesterday we got our radiator flushed which was clogged our heating units. Now they wanna sit there and argue with you over how its suppose to be and not listen what the customer is saying. Rude and Unprofessional behavior They claimed that the car is actually heating up but the time when we drove it and while driving had no heat and this is what we were trying to tell them and they dont wanna listen. So i went in with them listen to the conversation and i was floored. The Mechanic said well its working when it really isnt working at all. We called another mechanic from another city to give us advice of what needed to be done. I think we are going back to our mechanic thats 3 hours north from chillicothe ohio at least they will listen not what MIdas wants. What happened to the rule of CUSTOMERS ARE ALWAYS RIGHT
I was visiting the area and found out that one of my rear brakes was grinding. My nephew recommended them, so I called and they had my car in/out and repaired in about an hour and a half. Nice work and professional.
Very friendly and knowledgeable. We go here all the time.
Dont go there
Ernest is great. He took time to explain everything to my elderly father & I. The manager & star are friendly, knowledgeable and try to keep costs low for customers but fix the problem, not mask it
Ive had nothing but bad experiences at midas! They misdiagnosed my vehicles and was going to have to pay for something I didnt need and that was over priced. Do your homework dont just believe what they tell you.
Very knowledgeable and professional. Courteous also.
These guys are seriously great. The manager, Kyle, always takes car of me and my husbands cars. Anytime we get an oil change they let us know if something else should be done. Theyβve helped us keep our cars is great shape so when we had an accident and totaled one, our insurance gave us a great review of the car and helped get so much more money back than we were expecting. Thanks Midas!!
Called and got in same day. I had them install aftermarket wheels and tires. I did not know I needed aftermarket lug nuts also. They was able to catch that and inform me about it, could have been very easily been over looked. (that shows their attention to detail)They had new lug nuts delivered in Less than 10 minutes.All staff appeared and carried themselves in a professional way representing the company well.I will return when I need additional work done. I have no problem referring people to the Chillicothe Midas store.
Drove over an hour to get my car serviced. Well worth the drive. Thanks to the manager for having great customer service! Will be back for future car services! Thanks to a great team at the Chillicothe Midas Store.
Best service I have ever had!
Everything youβd want in a repair shop. Great staff willing to work with you, speedy repairs, and trustworthy. I will only trust Midas with my future repairs or even just an oil change. Manager will show you in the garage the issues with your car and give you affordable quotes so you can fix them. Kyle, the manager has worked with me and helped me understand my car better.
I always get my oil changed here. Great price and great service! The people are really nice and always explain what needs done with my car.
I just wanted to say how professional Kyle Nuckols was to work with. He was short staffed and very busy doing a lot of multitasking. The air had gone out in the shop as well and he still continued to smile. Hats off to the workers for a great job! I will come back!
Excellent customer service and two specific employees went above and beyond for me. Kyle and Matt specifically were the two I interacted with. Im sure the others are just as great to work with!
My girlfriend had an oil change appointment for 11am and they didnβt get her car in the shop till noon. we are still waiting and Just for an oil change. But Kyle usually makes up for it by being professional and nice.
They went above and beyond when several other shops were unwilling to help. They did everything they could to get me back on the road in a timely manner. They are knowledgeable, helpful, and professional! Will definitely be returning!
These guys got me in and got me taken care of. Did a four wheel alignment in about a half an hour and I was out the door. Staff seems eager and knowledgeable.
Stopped in for an oil change and tire rotation today and the service was excellent. The new manager is very polite and helpful. He definitely has this location headed in the right direction. North bridge street location store #223. A much better visit this time over the last time.
Great service, friendly staff, knowledgeable, fair prices. Mail in rebates. Fast service. Definitely recommend to others.
I will forever bring my vehicles here, Kyle is very knowledgeable and takes great care of me. Very pleased with the pricing.
Great team, great service and great price. Chillicothe team does and awesome job...even the one with the broken rib. I trust them so much I even had them do the brakes on my daughters car. I appreciate the level of service. Keep it up Kyle and team.
These people are AWESOME!!!!! They squeezed me in for work today and the manager told me when I left that since it was customer appreciation weekend all the customers today were being entered for a chance to win a free oil change. I got a call this evening saying my name was drawn in the drawing... I will be bringing my car back for everything.
My car takes synthetic oil and tried to put regular oil in it. They didnt do any kind of check the other fluids like every other oil change place does. The only thing they did do was rotate my tires for free and gave my free wiper blades.
A very pleasant experience. Everyone was kind, the service was quick and painless, and the prices were great. Plus my truck sounds better than it ever has!
Best oil change and cheapest Iβve had. They did a quick inspection and told me what was wrong with my car. Thank God it didnβt need a lot but thanks again for telling me! I will definitely be back or something.
Fast and thorough. Too expensive unless you have a coupon though. Seems like prices went up all over town since Walmart closed their auto center.
Wonderful customer service. Kyle, the manager, and his team have been taking care of my vehicle as well as my families for a few years now. He has always made sure our experience has been top notch.
They took care of me in a very timely manner and made a rough situation I was in much better. Staff was friendly and highly recommend them.
Friendly & great service
Called Midas at 4:30pm to see if they could take a quick look at my car due to a unusual smell coming from the heater and when starting and I was worried about an unusual gas with me transporting my kids. They were able to get me in and look over the car and determine it was just a wet catalytic converter from the snow/ice. Didnβt charge me anything. So thankful! Would recommend!
What a great Midas! Friendly and fast service along with honest answers to the questions asked. An absolute pleasure to conduct business here and have issues fixed right the first time!
Just got a flat tire on Highway brought it to Midas in Chillicothe. Cody was awesome and patched my tire and got me going within 10 minutes very appreciative and great job
The manager works hard to get everything done right for his customers. This has become my go to place for auto services.
Great service and nice people manager was very nice and smart. Prices are hard to beat.
Great staff and very friendly. I was just there with my Jeep. Thank you Kyle for the help, and thank you guys for the work you do!
Did a good job, but was very expensive
Amazing place to go at reasonable prices. I was impressed with the friendliness of the staff.
Easy same day online appointment. Very friendly and quick. Job well done.
This place was great. Mark the manager was very considerate of my issues. Fast friendly service. Great pricing. Checked everything plus. Will NEVER go to walmart again for my car. Will definitely be returning to Midas for future car work!!
Time management is the biggest problem I have, had an appointment for 8am did not leave untill 945am. All just for a oil change.
Stopped by today to address an issue with a low tire pressure problem on my wifes Honda Fit The staff was friendly and extremely helpful in resolving the matter to my satisfaction. The problem was identified and corrected quickly at minimal cost. Kudos on a job well done!!
Outstanding and timely service! We were 9 hours from home when we stopped for gas and my truck wouldnt start. With some starter fluid I managed to get it running to get it to the nearest Midas. We were seen immediately and given the diagnostics results along with an estimate within 15 minutes. The maintenance was done well and was done quickly so we were able to get back on the road. These guys were life savers!
GREAT car care! Very professional attitude from the shop manager. Also I was in and out! I give this location a 10 out of 10. I most definitely will return. Thanks Chillicothe Midas Crew!
Excellent service. Kyle and crew took care of me. In and out and fair prices on a brake job! Thank guys. You got a forever customer!
Fast friendly service and very nice place and clean and kyle nuchols is very kind
Great staff. Very professional!! Did a great job on my van!! I will suggest that place to anyone!
Ive been coming out to this shop for over a year now and they have always fixed anything and everything that dealer ships have either said was messed up or that the dealerships service depts have messed up themselves. Or anything that breaks or goes wrong period. These guys are exceptional workers, mechanics, and all around human beings. I 1,000,000% suggest going to these guys to get your car fixed if your looking for true honesty and professionalism when it comes to your daily driver. Not only are there rates dramatically cheaper than other places, but the true best part of these guys services to you is there Honesty about your vehicle and there ability to get the job done professionally. Corporate you really need to pay these guys more. Amazing customer service like this is truely what makes customers like me a fellow mechanic and now, my friends, and family want to bring there vehicles into to your shops. This one in particular. Huge thanks to Kyle the Manager at this shop and Mick the Technician that worked on our vehicle. Thank you guys. You will see us all again, you have dedicated customers out of us. U