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Sports World
3555 N Clark St, Chicago, IL 60657, United States
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Sports World
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Li
Review №1

Buy here regularly even customized but today guy in the back with a hat on sincerely the rudest person ever even other customers made faces of how he spoke to us. Makes no sense why youd buy a jersey and customize it for $150 but a baby jersey gets extra $40 fee for customization and if that werent enough the guy stood there until we were done like if we were going to steal something. Like Wowwwwww great way to treat loyal customers.

RI
Review №2

PLEASE DONT BUY FROM THEM! YOU WILL REGRET IT! The worst online buying experience in the hundreds Ive made. Customer service for this company should be renamed to Nobody here cares department . There are so many online store better, Well any business whos been online for 5 minutes is better. Buyer beware!

Ja
Review №3

This place has horrible customer service! I ordered two t-shirts on July 2nd and still havent received any information for my order other than it is awaiting fulfillment. I attempted to cancel my order and they stated they cannot cancel and orders take up to 14 days to process/ship. Well, its going on day 18 and my order still hasnt shipped. I will never do business with them again!

Mr
Review №4

I LOVE sports world! Every single jersey my wife and I own came from here! Amazing staff, amazing prices, amazing store!! If you are at wrigley...this is a place you NEED to go to! We love it so much qe even order some stuff from them online.

Br
Review №5

If you visit Wrigley, this is the best place in Chicago to get official gear. Check out the website too for lots of great gift ideas for the fan in your life.

Jo
Review №6

Greatest place in Chicago to find Cub gear, along with Hawks and Bears... Cant beat the location!

Jo
Review №7

Only place that still had the Cubs City Connect hat. Also got the Rizzo City Connect shirt which was available for pre-order. Both items arrived very quickly and in perfect shape. Would absolutely order from them again.

KE
Review №8

Ordered a Christmas gift Nov 23. It hadnt shipped by Dec 10 so I emailed them and was assured it would ship and arrive by Christmas. It finally ships Dec. 15 and of course doesnt arrive by Christmas. I keep emailing, they keep saying its not their problem they shipped it. Finally get notified its delivering Jan16!!!! It shows delivered but it never arrived. Will never deal with these people again! Do not recommend!

Ry
Review №9

The best selection of official cubs gear hands down, dont waste your time elsewhere. Staff was very helpful as well.

Er
Review №10

I live in Georgia, but every time I come to Chicago I pick up Cubs gear from Sports World. I have purchased hats, t-shirts, hoodies, and jerseys. Service is always friendly, and prices are reasonable.

Za
Review №11

After and order got mixed up, they made things right at a cost to themselves. I compared official apparel between SportsWorld, the official cubs store (at the stadium) and MLB.com. The jerseys are all the same, but SportsWorld had the best selection (only store carrying womens blue customizable jerseys) and the best price. This will be the first shop I look at for all things Cubs.

El
Review №12

If you manage to be in the Chicagoland Area and are looking for mainly Chicago Cubs, Chicago, even White Sox or Yankees, this is the SPOT. They also have a big and tall section. Great deals, most affordable. Definitely stop by

Gl
Review №13

We ordered a jersey for my brothers birthday. We were able to have lettering done to the back. It came out fantastic!! He loved it! Thank you again!!

MA
Review №14

Best place ever. Across the street from Wrigley Field. And the delivering and the system is great!

Am
Review №15

I ordered a jersey online weeks ago for a Christmas gift. I sent an email requesting an update on the order information as it was a gift and received an email with a refund for my purchase. They did not give me any explanation, nor ask if I were willing to wait. I would NOT recommend purchasing from this company. The owner says they wrote me twice and refunded me a week ago. The ONLY email I received was for the refund and it was dared TODAY. I have a screenshot which I posted on Facebook. Feel free to look at the date. I stand behind my review. Have a nice day.

jo
Review №16

Overpriced very rude employees

K
Review №17

Possibly the worst online order experience. Four weeks since I placed my order and still havent shipped. Called and email several times but could never get a straight answer. Finally got a refund after almost five weeks. Will never order from this place again.

Th
Review №18

Absolute worst customer service, communication, and help I have ever had at a company. I bought four products on September 29th with the guarantee that it would be a 10 business day wait before shipping. It is now November 1st. I have called five times sent three emails all with broken promises. I was told I would receive a refund and call back each time I called due to the time that has passed. Today I get an email stating the items have shipped and they aren’t giving me a return. Like I explained to them it’s been way past the wait I was told, I was told I’d receive a refund, and the items were presents the our kids coaches. Which the day has come and past. These people are money scammers. Don’t waste your time or money there. I will be emailing the owner of the company as well.

Jo
Review №19

My favorite place to stop at on game day!

Cu
Review №20

Ive buying Cubs merc from here and the jersey quality is great. Customer service could have been better!!

Ch
Review №21

Nice selection!

Sh
Review №22

Horrible customer service. I ordered three shirts and received one. Im not holding my breath that I will receive the other two. Sports World sent me an email that the USPS tried to deliver it to me on Dec. 24 at an address somewhere in Illinois. Thats great, but I live in Pittsburgh. I wish I had read reviews about this company prior to ordering. All I can say is buyer beware.

Ma
Review №23

I Do not recommend buying from this company. The product took about a month to arrive. I was fine with that but I was not given any notifications about when it shipped or what was going on with my order. I had to message customer service multiple times to finally get a response. The product I bought was packaged well. Im not buying from this company again.

Ni
Review №24

Never got money for my return. I ordered a large sweatshirt as a Christmas gift. The sleeves were too short and I had to return the item. In the mean time I ordered a different sweatshirt that worked out fine, no exchange, just a new item since I didnt want to wait. So lucky I didnt wait or I would have a gift for my future father-in-law! I sent my return USPS, had the tracking number, and when it arrived waited to be refunded. Nothing happened so I contacted customer support. They asked me for the tracking number, I gave it to them, and that was the it. Nothing after that. I contacted them again and they just asked what I would like them to do.... I wanted my money back for an item I dont have!They also send me e-mails everyday and it doesnt matter if I unsubscribe they just keep coming... DO NOT BUY ANYTHING FROM HERE

He
Review №25

Ive been purchasing Chicago cubs merch from this site since a long time now. These guys never made me question about the quality as all the Jersey Ive purchased are of exquisite quality. Keep the good work up. 😊

Jo
Review №26

Purchased a jersey online and it was a size too large. It was a custom order, we went to the store (we live local) and they were able to exchange same day doing the custom work in the shop. Highly recommend this store (in store or online)! Best selection of cubs gear we have seen since being in the city!

An
Review №27

I’ve shopped here for about 5 years, they have a great selection sure to please any cubs fan. They have a limited selection for other Chicago sports teams as well but being across from Wrigley, the Cubs are paramount. Very helpful and friendly staff. Get jerseys lettered while you wait!

Co
Review №28

My daughter took a trip to Chicago and brought me a Cubs hat. She didnt notice a broken clasp and we live in Alabama. I called and spoke with Tony, who was more than helpful and told me I could return it for an exchange. Couple of months go by, tracking receipt for insurance is lost and by last resort hope I call and speak with Tony again. He assured me that they would take care of me and sent another hat that day. Each interaction with the entire staff was such a pleasure. Everyone was as so incredibly helpful. Tony is an incredible asset to their company and is the sole reason that I will be ordering from SWC for many years to come.

Ga
Review №29

This is the only place to get your exclusive Cubs gear at a better price. They also have Hawks, Bulls, and Da Bears gear. The staff is amazing and the prices are great. You can get custom made jerseys and limited edition gear too! Next time you are in Wrigleyville I highly recommend stopping by and getting something!

Ja
Review №30

Love this place. Definitely my go to for Cubs gear here but do not be fooled, this place has other Chicago sports as well! If you are looking to save some money and not break the bank check out the clearance rack here!

Ve
Review №31

Worst customer service!! Youd think theyd be friendly and willing to answer questions being that theyre obviously catering to mostly people visiting Chicago. The two guys at the back register acted as if we were bothering them when we asked for merchandise from behind the counter. Didnt even get a thank you for shopping there....Go into the actual stadium store. Same merchandise and same prices, but friendlier people.

An
Review №32

Have contacted the store FOUR times (two online and two on the phone) for assistance with a return from beginning of November. Each time promised a response back from sales team and gotten nothing.I will give a pass for original issue in which I was given wrong product. It was probably the busiest day of their existence (parade day).However, simply needing assistance in returning an unused hat due to not receiving itemized receipt (did get credit card receipt) should not be this difficult. I have worked retail before so I understand the time of year can be hectic. I have been nothing but polite and patient with those I have talked to.I am actually posting this so that someone working there may see it and assist me. Nothing else seems to work. Will follow up if I receive assistance. Wont hold my breath. Probably out $50.Go to Wrigleyville Sports if you must buy near the stadium. Especially if you do not live in Chicago area and may need to make a return. Never had a problem there.

Pa
Review №33

Better then the Cubs store and better prices too! With great service. Dont bother with over priced stuff at the park, go to Sports World Chicago!

Ma
Review №34

Love this store! Such a great variety and cheaper than online stores. Go cubs go!

Da
Review №35

Ive both shopped here while in Chicago and just ordered a custom 2015 authentic on field cool base jersey online as the flex base ones look like they have a diaper attached to the bottom. They have last years authentic cool base jersey still in stock. I saw a lot of iffy reviews about shipping and customer service. Let me tell you. I ordered my Jersey on a Saturday and it arrived less than a week later. The person I spoke with via email was pleasant and professional. I am very happy with my purchase and the service I received. If you want a custom pinstripe jersey and dont want a flex base diaper jersey order from here while they still have last years in stock. Dont get me wrong the flex base is nice just not the pinstripe ones unless you tuck it in. Thanks sports world chicago. You all are awesome.

Ja
Review №36

Great Products and Great Service. I dont buy my Cubs (or any Chicago sports team) paraphernalia anywhere else. I also send all my out of town friends to this store. Amazing selection. Awesome gear.

Ke
Review №37

This store is so convenient. Much better selection than the surrounding stores. Always plenty of courteous help to find what you want and able to navigate quickly thru including the checkout. Even when crowded, I never leave disappointed!

Lo
Review №38

As good as it gets for merch. Great selection and great people

dj
Review №39

Wonderful, friendly staff! I loved the selection of merchandise! Great value and awesome location. I cant wait to go back!

Me
Review №40

Thanks Sports World.... Just got our order. Everything looks great and just in time for Fathers Day. Dad and Grandpa are going to love everything. Thanks again. Will stop in before our next game.Bob GLisle, IL

He
Review №41

I Love the selection at this store. I can always find what I need and want. Always has my size and the people are very helpful!. When Im not able to get to the store, I shop online only at sports world chicago.

To
Review №42

Their service is useless. They all want your money and they will not communicate with you for your order upcoming or exchange or whatever it is. BEWARE! please make sure your order is correct because if you change your mind after you received the package and you will have to pay both shipping. They will not provide you a shipping label for return. Whats more, they has attitude on the phone. I will not order there anymore and this is my first lesson. Their service is zero star, their prices are rip off, and greedy business.

Ca
Review №43

Always helpful! Great quality. Generous selection. Pretty much the go-to place for anything sports related for kids, babies and adults. Awesome!

Ja
Review №44

Absolutely love this store. It is a must stop every time we come to Chicago winter spring summer or fall.

Ro
Review №45

Spent over $200 in their store, and I felt like I was interrupting their day to be purchasing what they were selling. Staff was neither friendly nor appreciative. Not sure I even got a thank you after paying. Find somewhere else to buy your Cubs gear. Someplace that appreciates your business.

Ke
Review №46

Customer service is ridiculous and absolutely horrible talked to the manager Shaun told him my predicament and that I spent 400 dollars at the store and that their computer messed up the size and the number on the back of a Jersey that I wanted for my wifes anniversary gift when I called to exchange the Jersey they told me it was custom and they couldnt do that but they said theyd be willing to Place another order for Jersey!!! When I try telling him that the computer Messed it up he told me it was user error and that he wasnt going to take the Jersey back when I explained to him that he already told me he wasnt going to do that he told me I could go somewhere else HORRIBLE CUSTOMER SERVICE DO NOT GO HERE !!!!!!!

Gi
Review №47

TERRIBLE PEOPLE WORK AT THIS STORE. Ive bee to this store a few times this year and every single time the workers have been beyond rude (I dont know why I went back) but I purchased a good amount of overpriced world series gear and specifically asked what the return policy was. I was told 30 days with a receipt....I asked multiple workers at the store. I went to return a few items and was told no returns on world series gear and the man pointed to the worlds smallest sign that I guess had been posted, but the day I bought the clothes there were about 200 people in the store it was chaos. I explained I was told I had 30 days the man proceeded to be completely rude to me and said they had new people working that day..... Im sorry I dont see how thats my fault. Beyond this the workers were just so rude and could care less. Absolutely no customer service. I ended get a store credit but the thought of even going back there makes cringe because this people are the ABSOLUTE WORST. My advice is to shop ANYWHERE BUT HERE. They dont deserve your money or your time. Other store owners in the area are super nice.

Ch
Review №48

Absolutely terrible. Went here after a Cubs game and bought a $25 shirt. However, they told me the price they were charging me AFTER they swiped my card. They charged me nearly $40 for a single shirt that was supposed to cost $25. Upon returning home I thought about the price of the shirt vs. the price I was charged and called the store to inquire as to why this happened. They said that their sales tax is 9.25% (even with that included, I was still overcharged about $13) and that they couldnt do anything about it because I had already left their store. Unbelievable customer service. Even though the official Cubs store across the street is busier, Im sure it is a heck of a lot more reliable. Wont ever be shopping here again, and I advise you save yourself the hassle and do the same.

Ry
Review №49

This website is awful. I was trying to buy a gift for a family member. i ordered a hat that was in stock. A few days later I get an email that says you have been refunded. I guess it was not in stock. Against my better judgement I picked another hat and made the purchase. A few days later, I get an email again, stating I was refunded for my item. I guess they dont have that hat in stock either. I took my business elsewhere and will never use this website again.

Ma
Review №50

Ive shopped at the store for decades, but their service and integrity have taken a huge dive in the last year or so. Ive ordered items that have never arrived, had to dispute payments over orders that just plain disappeared, and have found their stock in the brick and mortar store to be lacking.Its a very sad thing to see a once great business deteriorate, but this store has definitely become much less of a destination for Cubs apparel and other items that it used to be.

Za
Review №51

Best apparel and merchandise selection in Chicago. Excellent customer service! The online store is easy to navigate through and perfect for any last-minute purchases.

Ba
Review №52

Be very careful with this store. We purchased a Jersey and the price tag showed $119.00, my son and I debated if we should pay that much or wait until we got home to find a lesser price. We decided to buy it and when we got to the register it was $129.00. I told the clerk that it was $119.00 and showed her the tag, but they scratched the sticker off. Not a very ethical company, and I would not buy from there again. Just be careful.

Je
Review №53

Ordered a jersey on Amazon ~3 business days before Christmas, and it arrived on the 23rd. Realized I ordered the wrong size and emailed them asking about an exchange, seeing as I surprisingly live about 5 miles from them, I drove to the store today and exchanged it for the correct size with no issues. Not sure whats with all the negative reviews, the service I received was amazing. 5/5.

Er
Review №54

Seriously amazing customer service. They were incredibly helpful and genuinely nice people. Would definitely recommend and plan on shopping there again soon.

JR
Review №55

I order a hat and ordered the correct size but received a kids hat which was cheaper than the one I order, after contacting them on Facebook messenger and explaining them the situation I asked to send the correct size and charge me the difference because the first hat fits my son; they said they will get back to me and never did.Also sent them an email and have not yet contacted me about the issue, they charged me for an adult size hat; sent me the wrong one and kept the difference in price. Just ridiculous, I will never buy from them ever.

Ta
Review №56

Best customer service, product selection and location in Chicago. If you are a sports fan, you must shop at Sports World!

Ta
Review №57

The customer service/overall experience here can be summed up like this:1. They are ripping you off.2. They know it.3. They dont care.

Wa
Review №58

The store and Internet products are simply the best around. Service is timely and prices couldnt get better. For the best selection of baseball gear, especially Cubs, go to Sportworld in person or on line.

Ju
Review №59

Although the product was good, when contacted about the wrong size being ordered and wanting to exchange it was pointed out that a simple New York Yankee jersey is considered custom and can not be exchanged or returned. Will not be shopping on this site again.

Ro
Review №60

Terrible customer service.Before placing an order I called in to confirm the item would be delivered on time for a birthday. When I was assured that it was I went ahead to place it online. I got a confirmation email and then nothing for another week. When I called in again I was told the item was scheduled to start production and would be shipped in 3-14 days from the order date. They insisted that this language was on the website, but Id never seen it and it was not mentioned by the employee I spoke with.Not only did they refuse to refund, cancel, or do anything to expedite my order, but when I mentioned potentially disputing the charge on my credit card they simply hung up on me.

Ti
Review №61

They Like To Accuse You Of Stealing There Products If You Come In With Something They Sell

Ma
Review №62

Terrible. I placed an order for two jackets online with them. They stated it was in stock and ready to ship in 4 to 5 days. After two weeks I noticed item never shipped. I contacted them and they told me it was a custom item. I sent them a notice to explain to me who the jacket I ordered is a custom jacket, when there is no customization and many others sell the same jacket. They never replied to tell me how it was a customized item because they know it is not. After four weeks the item still hadnt shipped and I requested a cancellation. They refused and told me I have to wait to receive the item and return it and pay a restocking fee. But they never even shipped the item. After multiple attempts of trying to get them to cancel the order and no luck, I got a third party involved. The third party manage to get them to cancel the order after a month and the item never shipping, if you read reviews on this company you will find a pattern of them never shipping items. Keep away from these people.

Ch
Review №63

Great selection and friendly and helpful staff. A must stop if near Wrigley Field whether for a game or just to shop.

DA
Review №64

DO NOT ORDER FROM HERE - SAVE YOUR TIME AND YOUR SANITY. Placed the order on 6/15/15 (HAWKS WIN!!!). Money taken through PayPal immediately. Its now 6/18/15 and I have received no email confirmation from Sports World Chicago. I have called their customer service department on 6/16, 6/17 and again today, 6/18 and supplied my order number each and every time, my phone number and my email address. I have spoken with Diana, Suzanne and the best cs rep was Rhoda. I have been advised by all three ladies that Julius will call me back because he is the only person who can give me a status on the order. What?! Are you kidding me? Why would you have a customer service department in place if they cannot give an order status. Well, Mr. Julius Murda - you are serving the people of Chicago and surrounding areas a horrible service and experience with your company. Dont like the review for your company, give me a call. You have my number. Maybe this will get your attention.

La
Review №65

My experience with this facility has been on-going for a month, as I have yet to receive my orders/purchases. At first I thought this was a great site, with excellent deals, and I was hoping to make more future purchases. But all I am aiming for now is to receive my Christmas purchases and then not use this site again. Even with the Christmas rush, and the UPS/Fed-Ex back-up, this does not excuse the poor uninformed non-autonomous Phone Customer Service, this area of business has great room for improvement. I am awaiting to see how the email Customer Service responds. Who knows, I may come back and change my rating to Its okay or I hate it.

Sa
Review №66

Amazing sports store, top of the line products, first class service. Hands down the best in the business!!

Th
Review №67

Sports World is awesome. Great selection and everyone is super helpful. Best place in Chicago for all your teams wear.

De
Review №68

This place is the best for Cubs gear and tons of other Chicago sports gear, would recommend, will be a loyal customer for years to come.

Jo
Review №69

They dont even deserve 1 star. First they double billed me. Then I received a player jersey with the wrong number on it which I returned. Now they wont cancel my cc transaction. I have talked to customer service numerous times and get the same run around that they will get back to me but never do. Save yourself a headache and dont deal with these scum.

II
Review №70

Huge selection but the employees are worse than Wal-Mart employees. They literally look at you as if you are bothering them and are annoyed because they have to stop looking at their phone. I will take my business to Wrigleyville Sports every time from now on.

Ki
Review №71

Ive emailed a few times with questions and theyve always responded quickly and eager to help. Shipping was pretty fast, selection is good and prices are very reasonable but sports world chicago won me over with their great customer service!

Al
Review №72

I live in the neighborhood and I’ve been in their 3 times and every time the employees act rude and just like they don’t care to be there. Not helpful at all and the last time I was told to go leave my Starbucks on the side walk if I wanted to shop there. So I left and bought my $120 jersey down the street (where I was allowed bring my coffee into)

Ma
Review №73

Caveat emptor! Read reviews before purchasing and read the fine print prior to checkout. It could take weeks to have your custom order made and another week (or more) for shipping (depending on how much extra you are willing to pay for shipping). Customer service is all too ready to cite the fine print if you have questions regarding your order and the employee I spoke with (who sounded either gay or very immature) repeatedly hung up on me because I asked for his name. Ultimately, I filed a complaint with PayPal and they canceled/refunded my order shorthy thereafter.

Ri
Review №74

Love the new site. Very easy to use and they ship fast. Very fast.

Jo
Review №75

Does all my kids jerseys. great quality and a fast turn around!!!

Ca
Review №76

DO NOT ORDER ANYTHING FROM HERE!!! I have been waiting 3 weeks for a jersey to come in and they still havent shipped it. I called them and they were not even apologetic. I am still waiting of the jersey. Horrible! I know the owner of the blackhawks and I am going to be in contact with the organization in hopes to get this scam website closed for good!

an
Review №77

I LOVE THIS PLACE ANYTHING CUBS OR ANYTHING CHICAGO THIS IS THE PLACE!!!!!!GREAT SERVICE EVERYTIME IM IN TOWN VISITING.ALWAYS HAS THE BEST CUBS GEAR BETTER THOSE OTHER KNOCK IFF STAND BY WRIGLEY.GO CUBS GO!!!!!

La
Review №78

Had a great experience. Selection, products and service are excellent. Very satisfied.

Mi
Review №79

The place is no good. Manager I spoke with was useless and ignorant. A complete waste of space. They sell me a $208 flawed jersey and wont allow exchange. F this place and the loser manager with the s****y attitude. Ill never buy from there again.

Ka
Review №80

I love this store! The selection is awesome and the customer service was excellent! 5/5

Ge
Review №81

HORRIBLE CUSTOMER SERVICE!!!I ordered two jerseys, one was fine the other had patches falling off after being washed (both were washed at the same time). I understand sometimes crap happens and mistakes are made. I called for a return label; waited two weeks without one before calling again. The man who called was extremely rude and argumentative from the first words he spoke. I was even told that he didn’t want to do business with me.The customer service at this place is beyond ridiculous; I will purchase Cubs gear anywhere else but here from this point on (even when I’m at Wrigley).

Br
Review №82

I love this place and the staff is very helpful

Sc
Review №83

Went in to buy one hat. Guy behind the counter was nice and helpful. Walked out with two.

Er
Review №84

I just purchased my Cubs gear from sports world and my experience was great. The staff was friendly and very helpful.

Je
Review №85

A real classic Chicago style online and retail store. Great customer service, tons of good products, shipping is fast, guys in the store are fun.

Ja
Review №86

This store has everything and eveything for a sports lover. If you are looking to buy a new jersey or some team apparel this is the place to go. Also a great place to shop for gifts. The sports lovers dream.

Th
Review №87

If I could give less than one star I would.My complaint is pretty much the same as a lot of others ... customer service is absolutely horrible. I exchanged a shirt (via mail) ... they cashed my return shipping check and I still dont have my shirt. I called 4 times in the course of 2 weeks and was told, let me get Julius for you, only to have him step away from his desk. And Julius would promptly call me back ... which no one has called me back.The service reps I did speak to were absolutely friendly and apologetic (Lisa, Rob, and Sue) ... but that doesnt do me much good since I put up $37 for a shirt I still do not have.Absolutely horrible experience and I will never buy from them again.

Li
Review №88

This is the only Chicago sports store I will shop at. Prices are always great and they have the largest variety of clothing, hats and souvenirs.

ma
Review №89

This place is horrible! I went in with my girls to buy a jersey and my two friends already had there jerseys on! I was trying on jerseys and I went to pay and the guy at the cashier said I could wear it out I asked for my receipt and he gave it to me on my way out I was not only embarrassed but harassed by two big guys talking about I did not buy my jersey I had showed them my receipt and they still didnt believe me! I had to walk to the cashier with the guy that I checked me out and he said I was okay I paid and he even said sorry but the other guys no then they wouldnt let my friends leave because they had jerseys but no receipt so they had to go on snapchat and show these guys pictures we took at 7 pm just so they could let us go! When they didnt even buy the jerseys from there! It was so embarrassing they made a big deal in front of everyone I am definitely calling the manager today I want a refund! So upset with this service!

Je
Review №90

Great selection and buying experience. I have bought numerous items here and always receive what I ordered and on time.

sp
Review №91

Best place anywhere to buy CUBS GEAR !Best selection and choices anywhere.

Mu
Review №92

Sports World Chicago is perfect store with great customer service! I highly recommend.

Za
Review №93

DO NOT BUY FROM THIS SELLER!Once you place an order, you are basically enslaved to this company. You cannot change your order or cancel it for any reason. I ordered a jersey on the 18th of December. I was informed that the jersey would arrive just after Christmas, on the 28th. The order had not been shipped, and I called and asked about the shipment and was told that I would receive it by the 2nd of January. On the 3rd of January I contacted them again and was told I could not change the shipping address or cancel the order, although it still had not been shipped.Now, I have to have my parents (Who I was visiting for the holidays) ship the jersey to me when it arrives in North Carolina after I have left. I contacted this company multiple times and their customer service was very far from helpful. I was told that this was my fault (although I was deceived by this company multiple times) and I just had to deal with it. I will never buy anything from this company again.BRIGHT SPOT:All of that being said, Jenna from customer service was extremely helpful and resolved my issue (I contacted her from their website in the Live Chat function). If she had her own company, I would surely buy from her directly, but sadly I cannot support her company in the future.

Ch
Review №94

To say that ordering from them is a nightmare would be kind, and based on the other reviews I am not alone. Just read them and you will understand (be sure to read past the convenient flurry of sterile, fake positive reviews after this one). Go to Wrigleyville Sports and save yourself the aggravation. SWC could not care less about the customer and their star ratings prove it. If I could give them negative stars I would.You can send 100 jerseys, if they are not what was ordered no one will accept them. Sending a defective jersey, sending the wrong player, replica numbers on an authentic jersey .... Add the pathetic customer service experience of being completely ignored when trying to resolve the issues, then being charged 25% restocking fees for their screw up? READ THE REVIEWS... 25 /58 reviews (at the time of the post) are 2 stars or less, so this is not isolated to one customer. Maybe change the focus to fixing the serious customer service issues rather than defending, or making excuses, or worse, blaming the customer for their problems.

Ri
Review №95

DO NOT BUY from this place, they sell knock offs and RIPE you OFF, they will sell you anything SCUM BAGS period.

Ha
Review №96

Extensive choices. High prices

Mi
Review №97

I paid 80 bucks for 2 hats and the same hats were on the website for 22.00 less. I had to exchange one for a larger size 2 days later and he made the mistake of telling me the one I was returning was only 25.00. I said whoa. I paid 80 for both, how much was the one I am wearing. He said, that one is more. I was very vague, didnt offer an itemized receipt and was a little shady. The products are good quality but be careful when ordering. They may try to rip you off. It was really my fault for not asking why much.

Ch
Review №98

Fast shipping & amazing service! I would HIGHLY recommend Sports World!

Be
Review №99

Great range of products and sizes. Helpful staff.

Am
Review №100

EXTREMELY DISAPPOINTED! We wanted to custom make T-shirts for good friends of ours as a wedding present that stated their new last names with Mr. and Mrs. on the back. This was all clearly outlined and confirmed in the order form we filled out online. We instead received Mr. and Mr. shirts. We had to call the company, were then directed to fill out a return online, and then it took another phone call to confirm the incorrect shirt. We then waited almost 2 WEEKS for the other shirt to arrive, only to find it with the back stating Ms. and printed on an incorrect shirt size all together. Our friends are to be married in 4 days, I only hope we are able to give them their present that has taken us over a month to try and have in hand. I would NOT recommend this company, and they will not be getting our business in the future.

Information
100 Photos
100 Comments
3.4 Rating
  • Address:3555 N Clark St, Chicago, IL 60657, United States
  • Site:https://sportsworldchicago.com/
  • Phone:+1 773-472-7701
Categories
  • General store
  • Baseball
Working hours
  • Monday:10AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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