I came through friday afternoon I believe. Gabe was very helpful and had the best prices.i will definitely be selling my scrap gold with him once again. Thanks for the great exchange.see you soon.

Very nice customer service! They let you know exactly how they break the price down and give you the best for your buck! Highly recommended! Very nice ambiance

The owner, Gabe, was very professional, nice and helpful! He made my experience great and I will definitely be back to do more business.

Very professional and I had a great experience when I tended to my business. I would recommend this business anytime.

Gabe was the best, kind, trustworthy and paid best price for my gold. You know when you are getting ripped or meeting a shady character. Not here. Rest assure, have peace and sound mind knowing you came to the best place in chicago to sell your gold. May the Lord Jesus Christ, bless him for his patience, honesty, professionalism and great service. I recommend him to everyone.He took time to inspect my gold, told me the days rate and how he prices. He was very knowledgeable in what he does.Thank you for your kindness, expertise and business,God bless you

Very clean environment. Greeted w hand sanitizer upon entering. Worked with Gabe to evaluate some jewelry. He was transparent in what the best options would be on reselling certain items. Gave a very fair price. Will come back w more business and recommend to my network. Left very happy w the sale. 10/10 recommend

I dont typically leave reviews but I was compelled by Gabes superb customer service, expertise and care. Specifically Gabe took me through the process of assessing my items and carefully explained how he arrived at his pricing. He even suggested I sell an item on Ebay; that I could get more than he could offer. He even offered to help! Few people understand that building relationships in business nets more business. I appreciate your help Gabe.

I went to West Town Jewelry & Loan having done my homework and determined not to be taken advantage of when selling a gold ring that I had. Gabe, the owner inspected it and gave a quick rundown of current market value & how much he was able to offer. I was pleasantly surprised that his offer fell into the higher end of what I hoped to get for the piece. On top of that, he was friendly and pleasant to interact with. This was my first time selling any type of jewelry and I expected the experience to be akin to dealing with a car dealer - a shell game of numbers and fees. Glad to say that it was transparent & without any stress.

West Town Jewelry & Loan gave me the BEST prices for my bullion. The prices they pay are much more than other competitors in the area. When places say, we pay the most for your gold, West Town Jewelry really means it! Gabe is an extremely nice man who helped explain everything to me in detail. I would highly recommend visiting this place to buy/sell jewelry, bullion, etc.

Gabe was very professional and make the process very easy. I have been to other pawn shops before and the experience at West Town Jewelry was the best! The process was simple, quick, and I felt that Gabe provided the best value that he could have for the items. I would highly recommend going here before you go elsewhere because you wont be disappointed.

I researched places to sell jewelry and landed on West Town. I went in today and Gabe looked over my pieces and gave me great info on what my items were worth and a great payout. I kept some of my favorite pieces and he suggested what to do with pieces he thought I could do better on by selling online. His open and honest manner of business will bring me back.

Went to west town jewelry after looking at lots of different sites and reviews. Was met by Gabe the owner and he brought me to the back and went through all my coins and a few pieces of jewelry i had to sell. Explained what everything was and its worth. Made me an offer that was more than i expected, the whole experience was great and quick. Also brought my watch collection in and he installed batteries. Very professional, as well as friendly. Highly recommend West town jewelry for all your jewelry, watch, pawn or selling needs. Would give 6 stars if i could. Ask for Gabe, for honest, friendly service.

These guys were super friendly and knowledgeable! They appraised my jewelry right in front of me and transparently explained what I had and its value. I had one ring that they couldn’t give me a lot for, so they told me how and where I could sell it online myself to get my money’s worth. Definitely recommend!

So i live in the south burbs, I did some checking and this place had 5 star review after review. Everyone said that Gabe and Mike were pleasant to work with, so I decided to go and check it out. The reviews are true. Gabe and Mike were very transparent about the whole process, explained the prices of what everything was priced at. So if you live in the south burbs, north burbs, west burbs. Its well worth the drive to come here, youll be treated with respect and you will get the best service and prices for your coins and jewelry.

Today I visited the store for the first time and it made a very positive impression on me. Gabe, the owner, was transparent, professional and very friendly. He generously shared his evaluating process. It was a fair smooth transaction and his offer surpassed what I had been offered in two other locations. I highly recommend the store!

I was looking for a buy and sell Jewelry store as I didnt have good experiences of other places in Chicago, so when I read all the great reviews, I just had to check this place out. I called and spoke to Gabe (the owner) and indicated that I had some misc gold jewelry, old watches, and other oddities that I was looking to sell that if he bought any of these items. He told me to bring them in and he would give me a fair evaluation of my items. To make a long story semi-short, a family member and I checked out his store about an hour after I called. Its no lie, this man is a great. He is very down to earth and explains the worth of your items and the techniques he uses to give you the best value for your items. It was quiet when we first arrived, and soon after customers started coming in and it got really busy. Since we were not in a hurry and had several items for him to review, he attended to his other customers first then came back to us very quickly. He was very thorough in checking the items and told us what each item was worth. He also gave us some really good tips that others in this business dont do at all. I was able to sell my gold jewelry at a great price and received more than what I was expecting. He made our experience so pleasant, that we are going to dig for more items to go back and support his business. Thanks Gabe!!

I never post anything, but had to share my experience. The shop owner Gabe was a real expert and he educated me in regards to how and what the prices are. I read all of his 5 star reviews on yelp and google and they are true. I sold him all of our families estate jewelry and all of our family coin collection. I was really impressed with Gabe’s knowledge and fairness. He took his time and went piece by piece. When I came in the store it was clean and was greeted with a smile and enthusiasm, unlike the last place I went to. I felt comfortable and almost a sense of friendship at my visit. Gabe then had a bunch of customers come in and they knew him by name and all said how much of a great guy he is. That helped me make my decision and sell everything as well as the great cash price I received. Can’t wait to tell everyone about you. Keep up the great work!

This was my first time going to the store. I was astonished with the customer service. The owner Gabe is very understanding and very professional. If I could give this store more than 5 stars I will. I will highly recommend West Town Jewelry and Loan for your jewelry and loan needs.

Today I went in with a small amount of gold and was able to get a great loan for what I had! Mike was exceptional and let our deal go smoothly and welcoming! Highly recommended if your in need of good customer service when handling these kinds of transactions! Thanks again and will definitely be a returning customer!

Highly recommend this shop. The owner was transparent about what the real value was for jewelry and offered helpful ways for me to get the most out of my inventory.

Didnt end up buying or selling anything but that happens. I was skeptical of all the good reviews since sometimes its fake. True to his reputation he was very helpful and very transparent in all he did. He doesnt buy the stuff I was trying to sell but spent lots of his time helping us and giving phone numbers and names of who to call. Great Guy!!!

Gabe was very knowledgeable on the subject of precious metal even appraised and old ring i had from dubai gave me a great price almost super close to spot price on gold going back to sell my other items

Based on the great reviews I read on google and yelp I decided to go to west town jewelry. The owner Gabe greeted me with a smile and was very happy, inviting and enthusiastic. I did my research so I knew what Was going on and I knew all about the gold market as I am investing personally. Gabe really showed me that he is an expert in his field. He showed me the exact market price of gold and even showed me what he gets for it. By the way it is what I thought it should be. He has an ex ray machine that is very cool. The machine shows you the exact carat and also shows silver and anything else the jewelry is made of. He then shows me the scale. I have read of businesses not showing you the scale. He added everything up and then checked out my diamonds. I had a lot of jewelry that I sold him. I am not a person that usually like going into shops to sell items, but it was an amazing pressure free experience. I truly felt like I’ve known him for years. Great business, great customer service and great location. I will be back with my aunt next week.

I came to west town because of the great reviews. The owner Gabe treats his customers like family and makes you feel happy and pressure free. The store also looked amazing, inviting and very warm inside. Gabe explained and really educated me about jewelry appraisals. I ended up selling my jewelry for a great cash price!! I like his approach and how he takes his time to explain why a piece of jewelry is worth what it is and not just throw prices out at you. I will definitely be back to pick his brain about coins. Gabe is a real expert and collector. I already told my neighbors To come to your store. Thanks again!!

Just came in for the second time, and for the second time I’m leaving very satisfied. As a college student, Ive been worried about getting stiffed, but they walk you through their entire process and make sure you understand the logic behind any offers they give you. This is the only place to go for selling jewelry and gold.

This place is the BEST!!! Im a college student and have a lot to pay for on my own, therefore decided to come here to pawn a ring I owned to make a few ends meet. They were very down to earth, understanding, and treated me as an individual rather than another customer. They are honest, yet willing to work with you. Im very happy that I came here. They also have such a beautiful selection of jewelry with great prices! Highly recommend.

The reviews are correct! I did my research on all pricing of my Rolex, antique sterling flatware set and old jewelry. On my way I stopped at a estate buying store to see what they would appraise my items at. The price was fair, but not what I wanted. I went to West Town Jewelry this Saturday to see what price they were willing to pay. When I arrived I was greeted by Gabe the owner in this beautiful store. The store has nice Jewelry and a wonderful winding staircase. Gabe greeted me with a smile and was very enthusiastic and excited to appraise my items. He was very low pressure and explained everything in great detail. Gabe himself is a Rolex collector and fan. He gave me the the prices he was willing to pay. I was extremely happy because besides getting an education on Rolex watches, he gave me more money than I had in mind. Gabe was very professional and made the whole process easy and stress free. Gabe even gave me a referral of an art dealer and told me to deal directly with them. West Town Jewelry is definitely the go to place to sell your valuables. Thanks Gabe!

Oh my goodness, this is the place to go if you have coins to sell! From the instant you meet the owner, Gabe, the experience of selling your items is completely positive. Gabe is knowledgeable and beyond fair. In addition to his patience with evaluating my collection, I observed Gabe helping a young couple with a jewelry question. As a result, I would not hesitate to recommend Gabe for jewelry needs as well.It can be daunting when you are trying to find a reputable dealer, look no further than West Town Jewelry & Loan. The absolute best!

This shop makes me wish I had more of a need for pawning and selling old jewellery. The space is so welcoming and has a high-end boutique feel with beautiful pieces on display. The owner really does treat you like and old friend and the prices are unbeatable. Definitely recommend.

Very satisfied and happy with transaction from A to Z! Thank you Gabe for your kindness, help and professionalism !

The place is in a great location. Gabe is a very polite and the customer service was great.I went by to sell gold and Gabe asked me if I knew the Karat of my gold and I didnt know. He tested it in front of me and said it was 14K. I ended up going somewhere else to have a second opinion. The second place tested the gold in front of me and said it was 18k. They used a machine to test and after the machine they did the same method that Gabe used with consists in scratching the gold and using some drops to check the purity.Be aware if you are interested in selling gold everybody can make mistakes, hopefully this was the case. Besides that the place seems to be a good!----------------------------Now you are making a real mistake. First my intention was never to hurt your business. Im just writing this review because I think its important to help customers and also the places, so they know how they can improve their business. I was being 100% honest. I also said you could had made a mistake.Second, Ive NEVER sold you anything. Also, the second place I went paid almost twice the price you offered to me.

Great experience! I brought a few pieces of old jewelry that I don’t wear anymore to West Town Jewelry and Loan to sell after reading the good reviews. Gabe was incredibly friendly and helpful, and walked me through all of the steps of evaluating and pricing the items with total transparency. The prices were fair and based on the up-to-the minute market value of the metals, and I was pleasantly surprised by the outcome of the transaction. Additionally, Gabe generously took the time to appraise a set of antique silverware so that I could put it up on eBay, and wrote out a sample template of the way that he would approach posting the listing. Gabe is super professional, is really contentious about establishing trust in the transaction, and I would certainly do business with him in the future.

I am one of those people who does a lot of research when buying anything (I do admit Im really picky.) In this case, I did just as much research before deciding on where to take some of my old jewelry, and I am extremely glad I went to West Town Jewelry & Loan.The phenomenal reviews are spot on; Gabe is incredibly kind, knowledgeable, and explained every detail I needed to know (cost of gold and silver, the way it is tested to see if the material is real and what carat weight it is.)If you are like me, and hesitant as to where you should take jewelry items to sell, go and see Gabe because you will be really glad you did. Oh, I must also mention that the amount Gabe provided for my jewelry was awesome. Im going to look around and see what other items I want to sell and then Im heading straight back to West Town! Thank you so much, Gabe!

I go to west town jewelry and loan for all my jewelry and coins. Gabe is really a great guy to go to. He is friendly and very honest, unlike many other pawn shop businesses. I wouldnt trust anyone else or any other shop. If youre looking for a trustworthy and reasonable place to go this is it! I would recommend this place to everyone. The business is wonderful!

Carla and Gabe were fantastic to work with. I needed a Crucifix for my daughters Confirmation that was different. They took the time to actually show me what I was looking for and helped me make the best decision. It turned out gorgeous and my daughter absolutely loved it. I will definitely use them again and refer them as well. Heres to great customer service. something we dont come by very often these days!

This place is 1st CLASS! The fantastic owner Gabe greets you for the first time as though he has known you for years. My transaction with Gabe was comfortable, educational and financially rewarding. Gabe is genuine and in todays hustle and bustle he gives you time and important information regarding your transaction. Priceless! His merchandise is breathtaking and he also designs custom jewelery. I look forward to working with him in the near future on some great designs.

I started going here last year to sell some scraps and have been going back ever since! Very professional, friendly, and fast. Best rates I’ve seen thus far!

I just want to start off by saying what a wonderful experience I had when shopping with Gabe at West Town Jewelry and Loan. He had a wide variety of exceptional pieces of fine jewelry for me to choose from. When I received the piece, it was delivered in pristine condition. Gabe, being a small business owner, provided outstanding customer service and was a pleasure to work with. Bar none, he exceeded all of my expectations. Thanks Gabe! Cant wait to come back.

I know the owner, Gabe and he helps me out with all of my coin and jewelry needs. If he can’t help for some reason he will tell me places to go that can better help me or to look it up on eBay and put it there. He does this because he wants me to get the best prices and or help me learn more about my coins. Over all this is an amazing store. It’s like a really fancy pawn shop with great service. Gabe is the only worker There.Amazing job⭐️⭐️⭐️⭐️⭐️

Gabe (the owner) was great! I sold a ring that my ex boyfriend got me. The transaction was super quick. Gabe was very professional and gave me a good deal. The shop itself it’s super clean and looks practically brand new.

I came to west town jewelry this Saturday based on all the terrific google and yelp reviews. I wanted to see for myself if it was true or not. I had my mother’s sterling silver flatware and tableware and also a lot of my families old jewelry. I came in to the store that was really nice and clean and waited as there was a person that was a regular customer in front of me. I sat down in this comfortable leather chair and listened. Gabe as on a first name basis with this regular customer and they were done with the transaction and talking about their kids. I really like what I heard because it was like a real family operated shop that paid attention to detail and remembered names. Gabe explained everything up front and put me at ease. He explained value and how he was paid. He has been in this business for over 20 years and as I could tell was a real expert. I stayed for over an hour! The man educated me on current market conditions and also told me what my items were worth. He was upfront, not fake and was honest. I ended up selling all of my items. I will definitely be back! He paid me very close for my jewelry, but the reason for this review is because of he unbeatable customer service and expertise. I wish there was ore businesses like this.

This was my first time visiting a buy/ resale shop. Mike was very nice and professional. He made me feel at ease. He spoke to me throughout the process letting me know what he was doing and why. From what he explained to me I feel that I was treated fairly and respectfully. There was only one thing that was probably my fault. I asked about the stones in one of the rings, but I got caught up in the conversation that I forgot to ask about the stones in the other ring. Just make sure you stay on course when you are conducting business. I would recommend this shop to anyone.

I absolutely love this place! Great location, great jewelry and amazing customer service! The owner is so knowledgeable and works to fit your needs and budget. My husband got my engagement diamond from here and it is beautiful! I even went back and bought all my bridesmaids gifts which all the girls loved. I definitely recommend this place! Ask for Gabe hes the best!

It is always a pleasure doing business with Gabe. I look forward to it! He is very down to earth, honest, and clearly explains whatever deal we are doing. A nicer guy you will rarely meet. He is straight forward and his pricing whether if Im selling or buying always seems to be the best deal out there. I always feel I get a good deal from Gabe and that is why I keep coming back!

I had an excellent transaction with Gabe and Mike. They were extremely fair, and I felt taken care of. The store is very nice and professional. I highly recommend West Town for any of your jewelry needs. They had my watch fixed and cleaned days before originally quoted.

I decided to go to this place because of all the good reviews. They are not exaggerating, Gabe is a great guy. He is very fair and honest. He doesnt try to cheat you when it comes to the value of your items, like other pawn shops often do. Ive made many trips to this business in the past three months and I will continue to come here in the future. I would defeinitely recommend this place to everyone.

Gabe responded to my email promptly and the transaction of selling some of my jewelry was smooth and professional.I knew what I had paid and his offer was reasonable. His suggestions for pieces he was not interested in was a reason for that fifth star.

I stopped in West Town Jewelry & Loan for the first time this past week. Ive never been to a place like this so I didnt know what to expect. The store was upscale with a wide range of jewelry. The people there were very friendly and helpful. I had a ton of questions and the owner took the time to answer all of them. I would recommend this place to others and I will definitely be a returning customer.

Wonderfully easy and comfortable experience. I had no idea what items I had of value and Gabe did a fantastic job explaining and walking me through everything. Transaction was smooth and I personally think he was very fair and honest.He is also very professional and personable; my 3 year old was stoked because he had complimentary chocolates. Even found out we share the same birthday. I definitely will return in the future. 100% recommend.

I have visited a few jewelry and loan places in the past and have left dissatisfied. I decided to check this place out when I ran a Google search. As soon as I walked in the door, I was greeted with a warm welcome. The staff is very courteous and knowledgeable when it comes to their inventory. Gabe and Carla are the most sincere and honest individuals you will ever meet. They will not scam you like most places do. They are the definition of customer service. I will most definitely return and I highly recommend this place to anyone.Did I mention that this business is family-owned? Most people tend to overlook small businesses and forget about the amount of time and effort put in to make ones experience worthwhile. Support small businesses!!

Gabe, thank you so much for the excellent, speedy, and professional customer services. You now have a loyal customer.

Gabe and West Town Jewelry were a pleasure to work with. I had three older pieces of jewelry that I was interested in for appraisal/sale, and he made the process much easier than expected. He quickly and honestly evaluated the pieces without any pressure to sell, and provided fair market value without hassle. I recommend Gabe for anything jewelry related!

Awesome place, Gabe is great. He is professional, knowledgeable and honest. He will not pressure you for any sale and explain everything in detail. You will not feel like you will get ripped off here. I had old jewelry I brought and sold as well as had an appraisal on a ring done. Both experiences were smooth and quick. I highly recommend this place for anyone looking for anything jewelry related.

This place is the BEST!!! Ask for Gabe (the owner), he will treat you like family! I took my grandmas engagement ring for some much needed work and he made it look beautiful, while still keeping its vintage look!! Great location, beautiful establishment! You definitely will not be disappointed!

Do you want the best price, exceptional and friendly service along with supporting a wonderful family owned business at the same time?? If so, then visit West Town Jewelry & Loan! Ive shopped around the area and West Town really did give the best price on items I wanted to sell. Im glad I found them. I will return in the future and I suggest you check them out. It is definitely a plus when you can support local family-owned businesses.

Friendly, easy and quick service. The staff is very knowledgeable and explained everything to me. The store is very clean and nicely decorated. I’d definitely come back in the future and highly recommend checking them out.

I couldnt be happier with this place, and will definitely be returning here in the future! 28 years ago my mom lost the marquis diamond out of her engagement ring while cleaning the house. She was devastated! She has always wanted to get a replacement diamond for it, but with 3 daughters in private school, the price was never right and eventually it just became a dream to get it taken care of. She recently expressed to me that its still something she would like to do, so I thought we should look into it. I heard good things about west town jewelry, so I thought Id start there and Im so glad I did! Gabe, the owner of this place, was so helpful and knowledgeable and ended up finding an excellent quality diamond to go in my moms ring! The clarity was impeccable and the price he quoted was extremely reasonable. My mom was thrilled that she may actually finally have her ring taken care of! She decided she wanted to adjoin her wedding band and engagement rings as well as get both of them stretched. There was also a small diamond missing from her wedding band which she wanted a replacement for. Gabe said this was no problem at all, so we brought him her bands, sized her finger and he handled the rest! The turnaround time for all of this happening was very quick too and Gabe was very attentive to her situation and made sure he handled her rings with care and that she had them back as soon as possible. When we got them back they looked brand new, as he cleaned them really well for her too! After 40 years of marriage her wedding band was looking rough and kind of tarnished, but its back to its original glory! I should also mention that my mom is disabled and in a wheelchair and it was not an issue for her to get in and out of this building. I would highly recommend this place to anyone for their jewelry needs.

Not that GABE needs another good review but I literally feel obligated to tell everyone what an amazing guy he is. Not only is he DIRT honest, but he is a genuine person and will really help you out. If youre looking for an engagement ring, selling something go to him. Not only will he educate you, but he will also get the job done. A+++++. Thank you Gabe!!

This is a true family-owned operated business. Meaning you get personal service with great pricing.My wife LOVED the ring I was able to get her at Christmas. We cant recommend them enough.Just go in and ask for Gabe and/or Carla (yes, you are on a first name basis with them).Chicago needs more businesses like this!

Gabe was an awesome help! He help me identify each jewelry piece and was extremely friendly. His store was clean and had a great atmosphere. Everyone should go here!

Great place. Very knowledgeable and caring owner. Received a better price than 3 other places I went to before. Will definitely do business with again...

Top notch customer service! Welcoming atmosphere and youre dealing with honest people who will pay best price for merchandise. They also have a beautiful selection of jewelry. Owner, Gabe, treats his customers like family. Not like other places where they make you feel like youre bothering them. Staff is extremely knowledgeable and friendly and they make one hell of a cup of coffee! Great place to go for all your jewelry and pawn needs.Biggie from the AG family

If ever you need a reliable and honest place to go pawn your valuables I definitely say come here. Walked in and the 1st thing I noticed was how clean and neat the place was. Met Gabe the owner and he was very professional and nice. I had other experiences at pawnshops that were not as welcoming as he was. It was hard to part ways with my chain and pendant and he gave me a very generous deal on it. Very understanding and honest about my pieces and situation. If your tired of looking around for pawnshops or jewelry spots definitely come here you wont be disappointed. Thanks Gabe appreciate your business.

I shopped all over the place to get the best price on my jewelry. I checked out west town jewelry & loan and went there because of all the great reviews. The reviews were true!! Gabe the owner of west town appraised each item using the latest in professional tools and technology. He was able to pay me based on my items and not just for scrap gold. I will always go back and everyone should make this their go to place. Gabe was honest and made me feel comfortable. I definitely got that small family run business feel that you don’t get anymore. Thanks Gabe I will be back and I will tell everyone about your business.

Super impressed by these staff and selection. No intimidation just friendly reliable staff with great pricing and great trade in values. The owner is always around and is super knowledgeable. Thanks WestTown J & L - we love our new rings!

The service here is wonderful. I brought Gabe some family heirlooms and he was so knowledgeable and honest about the value of every item. They had an amazing selection of unique items as well. I will absolutely continue to do business here.

I brought my watch in for a new battery and my wedding ring in to be repaired as well as resized and appraised. The owner, Gabe, provided outstanding customer service. In addition to the requested changes, the ring was also cleaned and polished and looked better than when I first got it almost 19 years ago! I will definitely use this business again! Thank you Gabe!

Owner gabe provided excellent service highly recommend going to West Town Jewelry for service and insight. He really does provide best possible service or will help point you in the right direction. I will definitely return

I actually shopped around for the best price for some coins and jewelry that I had to sell. West town gave me the best deal BY FAR! I would absolutely go back there and I would recommend anyone to go West Town jewelry and loan!! Thanks Gabe!

Went in for the first time today to sell a few gold coins. Gabe was very friendly, and the entire process was clear and informative. Would absolutely recommend, and the next time I have to sell any coins this is the place I will be returning to!

Honest and welcoming- Gabe was extemely thoughtful and took his time to price a bracelet. He is also dedicated to customer service as he checked in with me multiple times to make sure I knew that he was making sure to quote me correctly as I waited in the comforting lobby. This is the most trusting pawn shop Ive been too. No need to go anywhere else. +1 for the chocolates in the shop.

Gabe was awesome! Transparent, polite and professional. I would recommend this establishment to anyone.

Gabe gave me around market value for my gold and silver whereas most places around here will try and make 30-60% interest off your sale. Very polite and friendly. Will definitely recommemd

Gabe is awesome. Very honest, personable and friendly. Doesn’t take advantage or rip people off. If he can’t help you in one way, he looks for other ways to help. Will continue to use West Town for sure!

Gabe is the man. I bought a fake watch and he checked it out and even wrote an appraisal stating it was fake so that I could get my money back. Ive even sold him some silver and some coins and hes been very up front about what hes willing to pay based on what he gets paid when he sells your items. Clean shop, would not hesitate to return.

I cant believe how much money I received for my gold and silver jewelry! I had small diamonds in my earrings and and pendant charm that the the owner paid for. I did my research and went to TWO other locations. One of the locations that I went to said that they dont pay for small diamonds! Gabe made the transaction painless and stress free. He put me at ease and he said that he would be appraising my items, and that there is never any pressure at his store. He was very welcoming and I would recommend West Town Jewelry & Loan to anyone who would want the most for their valuables!!!

Upfront and honest, explained the value of everything and we left pleasantly surprised.

West Town Jewelry & Loan is by far my first and only stop when buying or selling jewelry. Gabe and the staff are extremely knowledgeable and fair and truly make customer service and satisfaction their primary goal. Gabe is honest and is always willing to work with me and my family. I know I can put my trust in West Town Jewelry & Loan.

I live in the neighborhood and needed a few watch batteries changed. After calling to confirm that they replace watch batteries, I stopped into the store and was pleasantly greeted by Gabe. The turnaround time was incredibly quick and Gabe was incredibly welcoming as I entered the store. I will be back in the future anytime I need a watch battery changed.

Great selection of jewelry & friendly customer service. Im looking at engagement rings right now & will definitely be bringing my boyfriend back here to buy one. You wont be disappointed!

My first time going I felt very comfortable thats how Gabe the owner made me feel. He will work with you and u will leave out satisfied and hes always smiling. Definitely recommend....!!!!!!!

I have had nothing but great experiences dealing with Gabe at West Town Jewelry and Loan. He makes sure you understand the processes of buying and selling jewelry and he’s EXTREMELY knowledgeable. I won’t go anywhere else to buy and sell Jewelry and coins.

Gabe was very helpful and accommodating. He knows his stuff and a pleasure to work with. Glad I found him in Chicago. Nice office, beautiful rings, great location and plenty of parking.

I needed an appraisal done quickly and professionally; Gabe saved the day. I highly recommend him. He masters his skill, is professional, and works with efficient tools.

Great experience with owner Gabe. I was helping a friend to sell items from an estate and went to another place first, which quoted me significantly less. Gabe showed me everything he did (weighing, scanning) and calculated the amount he would pay based on the current market.

I learned of West Town Jewelry from a friend so I decided to stop in to see what they were all about. The people here were extremely friendly, knowledgeable and trustworthy. I am not a jewelry expert, but they made me feel comfortable and took the time to talk to me rather than Sell me. The selection was better than any other place I had been.

This place is great! Just left with money and a smjle!! Go here to sell!! Pet friendly. Gabe is a great guy! Will definitely be coming back!

Outstanding staff, beyond knowledgeable and generous. I was behind on bills so I brought in almost all my jewelry. They offered me top dollar which was amazing cause I didnt have to sell all my stuff!!! Real people who understand.

I had a bunch of gold and platinum jewelry that had been in my family for years. I went to West Town Jewelry and they paid me 25% more for my stuff than a reputable place I always went to. In my opinion if you want to get the most for your valuables go see Gabe at West Town Jewelry. Hes very knowledgeable and your treated like a friend.

I purchased some ear rings for my wife at West Town Jewelry. Gabe and Mike were great to work with and the price was unbeatable. I will defiantly be back again!

What a great experience. I have known the owners for many years. They are very trustworthy and fair... I would only go to West Town Jewlery and loan. I recommend it to anyone!

I just wanted to give a quick review to say the owner, Gabe was so easy to work with! His store is so clean and inviting. No pressure to sell or purchase. It was like talking with a friend!

Friendly and fair value of what I pawned. Super easy to work with! Would recommend

Couldnt be happier with my purchase at West Town Jewelry & Loan. Gabe, the owner, goes out of his way to make sure every customer is 100% thrilled with their purchase. My fiancé and I love the ring and cant wait to go back for our wedding bands

Came in wanting to sell my mothers watch. Gabe took his time to explain my options and ultimately recommended Id sell the watch on Ebay as Id get more for it. He even took 30 minutes to explain the Ebay protocol, measure the band length and provide certain details of the watch I wouldnt have been able to come up with myself. Would recommend to anyone looking for a fair transaction.

Was there a little over a week ago, it was my first time selling anything at a pawn shop, so naturally I was a bit nervous, the owner Gabe was AMAZING, he explained to me the whole process, patiently took the time to show me how he arrives at the price he offers for every single item I brought it, & I think what struck me the most was his honesty, I brought in a Pandora necklace, that he suggested I hold on to, he even suggested I try selling it on ebay, because I’d get more money for it on there. I will most definitely be returning!!

West Town Jewelry and Loan is a wonderful establishment operated by wonderful people.Best prices and services.Was a pleasure to deal with this company.Very nice work!

Very knowledgeable,welcoming, and friendly. Very clear and transparent on fees charged.

I went in and found some really nice jewelry. They had great customer service too. I would highly recommend this jewler.

Great Place run by great people! Everyone I know who has gone here has been very satisfied. Highly recommended!