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Diadem - A Better Way to Buy or Sell a Diamond
1132 S Wabash Ave Suite # 204, Chicago, IL 60605, United States
Comments
Ph
Review №1

I had a couple of diamond rings I was looking to sell and besides walking into a local shop I wasnt particularly sure where to start. I reached out to Chris for help and from the first call he was very patient and helpful with explaining the process from start to finish. He helped walk through every step and was very communicative with providing updates along the way. He was never pushy and secured a great price for the diamonds and settings that I was looking to sell and got it done quickly. The entire process went very well and I will be sure to refer any friends or family to Chris when an opportunity arises.

Ja
Review №2

Chris is absolutely fantastic. He is an absolute professional in every aspect of the word. I thought purchasing my fiances engagement ring was going to be one of the toughest and most stressful decisions of my life, but Chris made it easy!I would recommend Chris to anyone in the market for any sort of gorgeous diamond (as his inventory is truly remarkable). He is kind, knowledgeable, and extremely easy to work with.Thanks again, Chris!

Ry
Review №3

Chris is one of the best guys my wife and I have ever worked with. The knowledge Chris has is second to none. Also the integrity and professionalism always makes us confident working with Diadem! Lastly, Chris has a calming presence and always give us more than enough time when working together! Highly recommend Diadem and Chris!

Jo
Review №4

If you are looking to sell your diamond, your best option is coming here to Diadem and working with Chris. Having shopped around rigorously (more than 5 different appointments), Chris got me a price far above what his competitors could offer. As an added bonus, he was a gracious buyer who took the time to teach me about the industry and made me feel 100% comfortable throughout our interactions. Consult with Chris before you try to sell your diamond and I guarantee, for what it’s worth, that no one will beat his offer. Thanks so much Chris for all your help.

Gi
Review №5

Wonderful experience!! The consultation was perfect- giving us an education on diamonds, jewelry, and beautiful options to match our budget. Top notch operation. Great communication and the nicest staff.

An
Review №6

Chris is spectacular to deal with. Hes more than fair and a true expert in his field. He got my family much more money than previously offered for diamond jewelry and was the perfect advisor for the purchase of an engagement ring. I cant recommend him enough.

Br
Review №7

I had the pleasure of working with Chris at Diadem recently and could not be more satisfied with the outcome. A client contacted me about a large fancy shaped Diamond of exceptional color and clarity they no longer wanted and asked if I would be able to sell the Diamond for them. As longtime clients, the thought of telling them I would not really was not an option, but the Diamond was a stone I knew I could not resell to my client base and was doubtful I could even find a buyer in the trade.I have known Chris Latrobe at Diadem for years and have relied on his knowledge and expertise in the Diamond industry on many occasions. I know when I work with Chris I get honest and reliable advice, and his willingness to share information is invaluable. We had spoken earlier in the year about a program he had started to bring previously owned Diamonds back into the market and thought this may be the perfect solution for my client. I contacted Chris and we discussed what he felt would be the best direction to take. From images to certification of the stone, he laid out every detail necessary to sell the Diamond and his opinion on what the stone may bring when everything was finished. I discussed the process with my client and with their approval submitted the stone for certification. When we received the preliminary report, I sent a copy to Chris. The following day we had an offer to buy which I presented to my client and they agreed to. The next day I received the wire transfer and my client was paid. I could not have been happier with the results and if not for Chris’s involvement, I am certain the stone would still be in my safe.

Ro
Review №8

I have been a client of Diadem and Chris Latrobe for years and can attest to the professionalism of Chris in dealing with customers. His knowledge of diamonds and jewelry, as well as his honesty, transparency and thoughtfulness in dealing with customers separates Chris from many in the industry.Given the knowledge gap that of us have in this industry, it is refreshing to know that the integrity of Diadem and Chris put the customer first.

Ri
Review №9

Chris purchased a diamond of mine. He exhibited a very professional decorum throughout the terms of the sale. The payment came in like clockwork, prior to us shipping the diamond. It was an absolute pleasure to work with Chris.

Jo
Review №10

We have had the opportunity to Work with Chris and the company Diadem numerous times over the last 2 1/2 years. We have sold a customers 4.87ct Radiant cut diamond at a price well above any offer he had received before Diadems efforts to sell it, the price was double the previous highest offer. We received a great price and the transaction was completed in less than a month. were my customers exact words. We have sold a 1.25 round brilliant, a 1.33ct. oval, along with multiple diamond cluster rings. We have also used Diadems resources for loose diamonds for stock. Chris and Diadem have always been responsive to our customers questions, along with timely sales of the customers product and at prices they were all very pleased with. We look forward to a long relationship for our customers, our store and for the opportunity to offer the public an avenue to sell their diamonds that they no longer have a need for, and receive a FAIR price. We are able to do a service for our customers that has been sorely missing in the industry. It is a WIN, WIN situation for all involved.

jo
Review №11

I have had a successful jewelry wholesale and retail business since 1975. For more than 25 years Chris was always honest and fair representing his diamonds and himself to me. I can not say that about countless others I have met within the jewelry business.Now, as I am closing out my career and inventory, Chris is proving again to be my best friend in the diamond business, honest and fair.Work with him, you will not be disappointed.John M.Duluth, MN

Le
Review №12

“Chris himself is a true Gem. He is honest, compassionate, caring and patient in addition to being a true professional. I met Chris through an appraiser, Kurt, in Chicago. I can’t thank them enough for everything they have done for me at this difficult and emotional time in my life. They made me feel comfortable and confident through the entire process making it transparent in its entirety and with ease. I am truly grateful and appreciative.”

Mi
Review №13

Working with Chris was a joy! Chris is a consummate professional who attended our queries patiently, communicated the requisite procedures with clarity, and who accommodated our difficult timelines. Our family was directed to Chris by referrals from jewelry-industry professionals we’ve done business with for decades. We don’t simply recommend Chris at Diadem, we look forward to doing business with him again in the future...~ Pietri Family

Ed
Review №14

Amazing customer service and awesome knowledge of the diamonds. Highly recommend for any diamond or jewelry work!

Ma
Review №15

I first met Chris through a recommendation from my local appraiser, and Im so glad I did. Chris designed and created my absolutely stunning ruby and diamond engagement ring which I love love love! I initially had a little trouble with the sizing and he worked patiently and diligently until we got it just right. Chris made the entire experience fun and easy, and now my family member is designing a ring with him. He has definitely become my go-to for fine jewelry!

To
Review №16

Please, please, please come to Diadem if you are even considering selling your diamond or wanting to purchase. He’s made it easy, safe, and transparent by setting us up with an transparent appraiser. He even made sure we were given our money before we left in our only visit to him. We were shocked at how much we received. He’s the most honest and helpful person we’ve encountered in this industry and we’ve had our share of difficult situations where people had been dishonest.

Al
Review №17

Chris was very helpful and made the process very smooth! He was a pleasure to work with and we will definitely seek out his services again.

Ca
Review №18

Chris was a pleasure to work with from start to finish. We felt very comfortable throughout the entire engagement ring/ wedding band process and never felt pressured. We would recommend Chris to all of our friends and family!

Ch
Review №19

We decided to try Diadem to market a pear cut with high color and clarity. We had attempted to find a buyer for a year in our 250,000 person market area and found that Diadem expanded the market nationwide as well as internationally. Once we turned the diamond over to Diadem it sold in less than 2 weeks. Very satisfied and would highly recommend Chris LaTrobe and Diadem.

Lo
Review №20

Chris has been very informative and helpful with my purchases. He is courteous, professional and never pushy. I have recommend Chris to all of my friends and family, and they have had great things to say about him.

an
Review №21

Chris was amazing. Incredibly helpful, straightforward. incredible integrity and great to work with. Certainly glad i found him. Highest recommendation. You won’t be disappointed.

Mi
Review №22

Such an effortless process! Have been successful in listing and selling five diamonds.They make it so much easier 👍

Au
Review №23

Escrow payment system made me feel much more comfortable.Thanks for a great experience!

Pa
Review №24

Chris is a consumate professionalThe trepidation that a lay person has about a decision like this is enormous. Chris walks you through the entire educational process of the stones and what it all means.No pressure or sales in ANY way. Could not be happier and referred my Nephew to him as well!!!

Ma
Review №25

I have referred many clients to Chris over the years and will continue to do so.

Information
25 Comments
5 Rating
  • Address:1132 S Wabash Ave Suite # 204, Chicago, IL 60605, United States
  • Site:https://diademco.com/sell-your-diamond/
  • Phone:+1 312-809-9040
Categories
  • Diamond dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:10:30AM–4PM
  • Sunday:Closed
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