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The Plug T-Shirt Store
3652 W 111th St, Chicago, IL 60655, United States
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The Plug T-Shirt Store
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Review №1

Amazon canceled my order. So frantically I had to find a good T-shirt store to customize my boys birthday shirts last minute! It was totally worth it & reasonable. I just picked the shirts up today! My boys & everyone else loves the detail. We’ll be shopping with you guys again. Great 10 & 8 years old birthday shirts.

Ge
Review №2

Awesome service! I only ordered 1 customized shirt but I treated as if I had ordered more. I got my order fast. My first visit was post pandemic and am hoping that that is why the shirt selection was limited. I look forward to doing business with them again.

Co
Review №3

I really enjoyed working with this company, but it seems like the customer service for the last thing I wanted done was just a miss. When you walk in to the shop, it seemed like the only person greeting you were the girls at the front desk- everyone else just sat there without saying anything. I also tried asking a couple times about an order and just didn’t get a response back. I liked the quality of work, but moving forward I think I’ll be giving my business elsewhere.

Wi
Review №4

Love this place they can make anything

Re
Review №5

The PLUG IS THE PLUG ...amazing people to work with, very helpful and patient....the owner is ALL THAT TOO...he gives classes and helps with anything you need if he has time. Please support. You won’t regret it!

JC
Review №6

These guys embroidered mine and my groomsmen’s pocket squares for the tuxedos perfectly! Love supporting small hometown businesses and will recommend them to anyone and would love to use their services again!! Thank you guys so much!

Pa
Review №7

I JUST STARTED GOING TO THIS PLACE AND BY THIS BEING MY FIRST EXPERIENCE GETTING WHAT I WANT DONE...I WAS DEFINITELY SATISFIED....IN ORDER FOR ME TO GIVE YALL 5 STARS...I WILL HAVE TO BE HONEST...YOU WILL HAVE TO DO A LIL BIT MORE....YALL SEEM TO TAKE FOREVER ON THE ORDERS.

Jo
Review №8

I went in to have lettering applied to a soccer jersey, Stephanie did a great job and very fast too! Couldnt be happier with the result

aa
Review №9

Very good prints, also did a screen printing class very helpful learned everything and all hands on

Ge
Review №10

I chose this place to do an urgent and time limited job, I was treated with respect, understanding, and with patience’s even with all the demands I had placed for my job. The product I order turned out just like I wanted it, beautifully! and the best part within the time I needed it for. I will continue to bring my business to them and refer them to friends and family :)

Ph
Review №11

Great service, quality products, and good pricing! I highly recommend The Plug. Ive ordered T-Shirts, hoodies, and other products and have been extremely happy with all of my purchases.

Ro
Review №12

I know these owners and all of their team. They are the kindest and most generous people in the community. They give so much and are extremely respectful. Just because you lost your job doesn’t give you the right to tear down a small business. Indefinitely recommend The Plug if you need any shirts made. Please see through the terrible lies this one person is trying to portray.

Ni
Review №13

Just picked up my shirts today for my 21st birthday trip in glitter and I am OBSESSED with them ❣ we custom made the shirts based off some samples I found online and they turned out 10x better than anything I couldve ordered online❣ and they were really well priced ❣ 21/10 would recommend 😉🥳Will defines add a picture once we take our trip!

Ed
Review №14

The place doesnt do bad work. However Ive never seen employees treated with such disrespect. The owner, big guy, bald head, bit overweight. Acts like his employees are beneath him. Ive overheard him make lewd comments, and treat them like they are good for nothing. They help run the store and make sales. You wont get far treating people like trash. I dont care how decent the work is. Ill take my business else where knowing how he treats others...

Ca
Review №15

We finally found a perfect one stop shop for our clothing line printing! They have Great quality printing on the shirts, fast turn around time, and top notch customer service. Respond to all of our design needs without the hassle. Super friendly and helpful staff. We Will be going here from now on for our clothing line needs!!! If you’re looking for the best of the best shirt/clothing printing services, the Plug T Shirts is where you need to be!

ma
Review №16

Had a big order and all the t shirts came out great! Great customer service never had a problem w the owner or employees. Will be continuing to support this small business 😊

An
Review №17

Good place and polite people

Ma
Review №18

The workers there are extremely helpful and nice but the owner has a really bad attitude and surrounded by negativity. He is the overweight guy who throws his attitude around the room as if it is a frisbee. He treats all the Caucasian and Hispanic customers with kindness and majority of African Americans with anger and disrespect. They do quality work but there is no reason that when people are spending hundreds of dollars that you have a attitude or be rude to them. I usually don’t do reviews but this is about the 12th time I’ve been to the place and had enough of the disrespect. If there is somewhere else to go and spend your money please do it’s not worth the headache.

Ke
Review №19

Great selection, great staff, Very friendly, And very knowledgeable

ja
Review №20

I have order from this shop several times. The owner does the most amazing work, he pays great attention to detail. It this show is my number one pick from now on.

Ka
Review №21

If I could give a negative star I would. The establishment in itself is not terrible but the manager has a TERRIBLE attitude, bad customer service and does not know how to talk to people. He not only mistreats his customers but he mistreats his employees as well. 10/10 would not recommend. If there is another t-shirt store in your area i would suggest that is where you go because this place is bad for business.

Gr
Review №22

Great customer service and was able to get my job completed the same day! Check this place out

Ju
Review №23

Fast and friendly service. Always have the supplies that I need.

Sh
Review №24

The staff has a wealth of knowledge and is patient to help you bring your ideas to life. The quality of work this establish does is unmatched! I highly recommend this business for all your apparel personalization needs!

Ma
Review №25

Amazing!! I sent them my designs and they had my four shirts done (3 diff designs) same day! They followed my exact instructions and the shirts are perfect. Thank you all so much!! Y’all snapped. Stay open forever lol

St
Review №26

I love everything about this company. My wife went for the first time to get her high school reunion jersey and was well please with the outcome. The owner was very polite, reasonable and professional, with my wife customer service is key. She will be making plenty purchase with this company just know you guys have a loyal customer thats going to bring you more.Thanks again PLUG

Ar
Review №27

Its a nice cozy store with great costumer service. My friends and me were unsure on what kind of design to get for our next concert t-shirts so they show us different designs and gave us ideas. They were patience with us and very helpful until we were able to decide on the design.

My
Review №28

They usually have what I need but the owner/manager whoever he is has the WORST attitude and customer service if you have questions... I’ve tried several times just thinking it was a bad day but today hanging up on my son in mid sentence was the last straw. No patience whatsoever. So if you’re new to making your own stuff just go someplace else.

Fe
Review №29

I have came to this establishment on three different occasions and the fat mexican man is very rude and disrespectful, he treats his customers as if they need him. I will never do business here again

Aj
Review №30

The owner is very nice and does awesome work in a very fast time I will be coming back here everytime I need Some work done.

jo
Review №31

I would give them zero stars if I could. We purchased some materials through here, and when we went to use the material, it was completely unusable. I went to return it, and he claimed I had melted it. I melted yards of material on purpose apparently. This is a dishonest company. If it works perfectly the first time for you, great. But don’t expect him to actually back his product if something goes wrong. Don’t go here.

Te
Review №32

Lots of materials to choose from for vinyl supplies & rhinestone needs. Classes are excellent too!

Ma
Review №33

Always a great experience going to this store. I come here all the time to purchase HTV. The employees here are very friendly and helpful. I highly recommend this place !

Fr
Review №34

Great customer service, a lot of products to choose from.

Ka
Review №35

The Plug T-Shirt Store is a great place to get your t-shirts made. The staff is so helpful with designing the exact t-shirt you have imagined in your mind! This place is awesome!!!!

ta
Review №36

Had a few shirts I needed done, easy to deal with and had them finished within 24 hours.... you need shirts or items printed... go here!!

Cl
Review №37

We needed last minute same t-shirts and they were able to accommodate us. Great Job & Service. Thank you

ke
Review №38

Treats employees very bad and bad customer service 10 out of 10 would not recommend

Lu
Review №39

The way this company operates and treated me completely lost my business in the future with this store. Very unfortunate that a local business would treat a customer the way I was treated, would not recommend and will not be returning.

Pu
Review №40

Place is great!! Came right when they opened and they knocked out 5 shirts in a half hour!! Highly recommended!!! Thank you!

Ni
Review №41

We were in need of having some soccer shirts printed for a tournament last minute and they were able to accommodate us quickly and did a beautiful job on our shirts! I will definitely be back in the future!

Gn
Review №42

Great prices! Great product! I highly recommend

AL
Review №43

Best place to buy high quality HTV. Lots of vibrant colors.

Wo
Review №44

Terrible customer service.Take your business somewhere else!!!!!

Es
Review №45

Always has the things you need. Great family

Li
Review №46

Dave is very detailed and professional about the quality of his work. One day turn-around and he now has a repeat customer.

Qu
Review №47

We called a day before to see if they were going to be open and they said yes, they were going to be open from 12-4. We got there around 12:30 and we still waited for another hour. They were not open and were not answering the phone.

Ju
Review №48

Great job, a lot of variety

Da
Review №49

Great products, prices and customer service 🥰

La
Review №50

Very nice and professional...my new vinyl store!!

Xe
Review №51

Excellent service and extremely helpful!

De
Review №52

Great shirts with a wide variety of designs very creative and great prices. Couldn’t ask for more.

hi
Review №53

Great staff,great prices, great work & fast turnaround

Se
Review №54

Friendly service, great quality Tshirts

Ju
Review №55

Order was ready the same day

Ph
Review №56

Great quality shirts

Ms
Review №57

They got it Right...

Ad
Review №58

Cheap prices

ro
Review №59

Awesome!

Information
31 Photos
59 Comments
4.1 Rating
  • Address:3652 W 111th St, Chicago, IL 60655, United States
  • Site:http://theplugt-shirtstore.com/
  • Phone:+1 773-980-1108
Categories
  • Custom t-shirt store
Working hours
  • Monday:12–4PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–7PM
  • Sunday:11AM–6PM
From the business
  • Identifies as Black-owned:Yes
  • Identifies as women-led:Yes
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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