So far so good.They were super nice.Great prices and excellent choices. I highly reccomend them.
Great place to buy your vehicle. High quality vehicles for good prices . Klaudia is very friendly, helpful and honest . Highly recommend
Very professional and polite service. We purchased our car and they delivered 2 hours away. Everything was perfect! Thank you!
I bought my work van here, great deal and pain free transaction. Great people.
The workers were very polite and helpful. They helped me pick out a car that fits my needs and I left satisfied with the car I chose. I highly recommend checking it out!!
It was a great experience with Grand Lux Auto buying a car. The car was delivered to my driveway at North Terre Indiana, The whole thing was amazing and easy. I highly recommend Grand Lux Auto for all your buying needs. They fit every budget. Thank you Sammy .
This is by far the best dealership I have been to. Sam and Ozzie are some of the nicest people Ive met. They worked with me and made sure I was happy and they are very professional and I would definitely come back here!
I purchased a Ford Transit connect.The dealership was great, I recommend this dealership Im very pleased.
Great Dealer!! Sammy and ozzie pretty cool peoples helped me even though I have bad credit! I will highly recommend this dealer. Thank yall again for yall help and kindness
Good service!! Very nice people. Definitely recommend.
Great place to shop for work truck friendly staff great deals. Got just what I was looking.
I came here for my first car, I loved the people were so nice and I left with a beautiful car 🥰🥰😭
I bought a prius from Sam over the phone in Seattle! I was nervous to do such a thing, but he was extremely clear, communicative, and available. I had a great experience, and the car was exactly what I was looking for. Love Sam.
Highly recommend. These guys were a pleasure to do business with. The prices are reasonable. They were very accommodating. Next time we need a car this is where we will look first.
Excellent experience, great people, very helpful. Im very happy with my purchase. Thank you guys for all your help
Nice people, great deals. Though they have limited number of vehicles, you gotta keep checking their website if you want awesome car deal. Sammy is really nice. Got second car from him.
Very happy with my purchase, nice car overall, clean, and affordable. Not to say they delivered it to me from Chicago to Hammond Indiana, Thank you all in lex auto 🙂
Very good service. They fought to make shore I left with a car for a good price. Very nice I recommend it to everyone. They will help you get driving today!
I’m a first time buyer and honestly I was getting denied at many places mostly because of the fact that I am a first time buyer but when I walked in here I was greeted with so much respect and I felt so welcome, I didn’t wait and they started checking my status in no time, they were able to tell me what I could do and gave me all the information I needed, they approved me on the spot and were more than helpful, patient and welcoming. Sammy was the first person I spoke to and he automatically welcomed me and I felt really good, then Claudia was so understanding and PATIENT most of all... I cannot thank them enough.. I needed a car for this winter and my baby and they made it happen fast, easy and with a lot of respect. I would definitely recommend this place to anyone...
Outstanding individuals to work with!! Ive worked with GLAuto for over 5 years and I couldnt ask for more from a team committed to serving their clients and vendors!! Huge huge thumbs up!
Great customer service. Knowledgeable sales men. Great prices and good clean cars. I would definitely come back and shop here again for another vehicle in the future. They took care of me well and I left very happy. I would highly recommend this dealer! Very friendly faces and staff....
Had an amazing experience with Grand Lux ! This is the second car I’m purchasing with them. Claudia and Sammy always ensure I’m getting the best deal and help make all the paper work smooth and clear & that I leave the lot with a safe and ready to drive vehicle. Would highly recommend this dealer for anybody who wants wants a great deal !
Very professional, yet personable!! Sammy helped me find my son his first car...and he loves it!! Great people to do business with!! Thank you Sammy!!
Bought an F250 here today. Couldnt b more pleased with the truck or the transaction. Top notch operation. Super quick paperwork. Informative sales. Awesome price. Found on car gurus.
Amazing dealership. Everyone is super friendly and the cars they have are fantastic with great prices. Highly recommend coming here. I will most likely come back to buy another car in the future.
Loved it! Went in nervous because it was my first time getting a car. They made me feel comfortable. Never thought getting a car would be so easy. Highly recommend it.
Sammy & Ozzie are wonderful, from the very start of the first phone call, they were very honest, polite and friendly, excellent knowledge on and about the vehicles, our process was so easy, it was like sitting talking to family and we were done. Thank you guys so much for our 2017 Nissan NV200, we really appreciate your way of business, Best that we have encountered.
My family and I had a wonderful experience at Grand Lux Auto! Sammy was extremely helpful in answering any questions we had regarding the Toyota Corolla we were interested in. We will definitely be coming back to do business with them again. Amazing customer service, very welcoming, and very honest! Had nothing but good things to say about this dealership!
Ive dealt with several dealers over the years, but Grand Lux were the best at exemplifying honesty, friendliness and helpfulness. Truly felt that my needs came first. Highly recommend!
From the very beginning Sammy was there to answers all of my questions. Now I am out of state so the entire transaction may not be appealing to most but let me know tell you I do not think it could have gone any better then what actually happened. Any questions I had about the vehicle day or night Sammy was there to answer them. If he did not know the answer he would find out and get back to me with it. There was no BS or trying to beat around the bush and give me false information. Now being from out of state you would think most dealers would be able to get away with a few things but not this one. They were honest about everything up front to make sure that I was satisfied before making the commitment. Once I purchased the vehicle it was out of my hands and Sammy did the rest. He organized shipment of the vehicle to my current location and was dropped off at my front door! Next time I am in Chicago I will have to stop by and personally thank them for their services.Additionally the vehicle did not come with a owners manual but guess what this man Sammy is doing? He is ordering one from the Jeep dealership and having it mailed to me at no cost...UNREAL!!!Thank you Sammy and Grand Lux
After 3 or 4 dealerships that tried to scam me, I called Grand Lux Auto to inquiry if they had a vehicle still available. From the beginning Sammy was honest and extremely intelligent about the vehicle on his lot. He never tried to hide anything and told me everything right then and there. I scheduled an appointment for a test drive and Sammy came outside his office when he saw me coming and greeted me, talk about a first good impression! Sammy worked with me the entire process and was easily the quickest no hassle purchase of a car I purchased. Grand Lux Auto is by far the best car dealership in Chicago, hands down. If anyone is searching for a car dealership, go to Grand Lux Auto, you wont be disappointed. Thanks Sammy.
Grand Lux Auto is the best! I purchased a 2014 Toyota with such ease! The owner has exceptional customer service and went out of his way to make sure all of my questions were answered! Highly recommended!!
Claudia shes a great helper. Thanks so much. It took no time and got the car the same day excellent service thanks for everything i would come back once i finish paying this car. Thank you
I love working with this dealership. The people there are so nice and always so helpful. Sammy and Ozzie answered all my questions, and Claudia is absolutely the best. I would definitely recommend this dealership to anyone looking for a great car.
MOG the best I have ever seen my life these people are amazing 😉 I went to a car dealer next door to them and I was not treated like a customer so we walked away. As we are walking my wife saw another dealer next door and said to me do you want to look at cars in in this dealership and I was already mad 😡 from the 1st so I debating if I should go in or not I was worried 😦 I will not be treated as a customer.Ones we walked I saw this guy with a big smile 😀 on his face after talking to him and his brother I was amazed on how much these guys knew about 🚙 We spent about 1 hour we got the car from them and went home so happy 😁.Thank you guys you are the best of the best and forget about the rest.
Sammy, Ozzie & Claudia are wonderful. EXCELLENT customer experience.
Amazing customer service! They are completely honest with you about your trade in and prospective car and want to help you as much as possible. Family owned, you’ll even see a sweet little boy washing the vehicles! I could not recommend this place enough, thank you guys so much!
Great service. Great price. Not complicated or felt like I was trying to be sold on something. Found exactly what I was looking for my business vehicle. Sam and his team will take you just like they took care of me.
Grand Lux Auto offered me the BEST sales and Customer service experience. Sammy and Claudia were very honest and direct with the sale and negotiation process. Sammy described the 2016 Lexus ES accurately over the phone and gave me his word that he will keep the lexus for me till i flew in from Maryland to Chicago to buy the car and he will not sell it to anyone else :)
Had a great experience with the crew claudia and sam will take care of you to the fullest great customer service
Great people nice affordable cars they work hard for you to walk out with the car you want Claudia and her sidekicks made my experience worth the time highly highly recommend
Extremely nice staff! We went in for one of their used trade-ins. They let us fully check the car on the lot (husbands a mechanic), were very straightforward with any issues and how the car came to their lot, and were willing to work with the price. When we can do something newer, I will definitely be considering them.
The staff is very friendly and helpful. I was looking for a car, and I was on a time crunch because I was going off to college. They were very helpful from providing me many options to speeding up the process. I left the dealership with a nice Nissan Sentra with plates, and insurance the same day I went to check it out,.
I’m am in love with this dealership 💗💗. They set me up with my first car brand new Toyota Corolla 2014 Very low mileage and very low down payment I couldn’t be more happier. I HIGHLY RECOMMEND THEM TO EVERYONE ‼️‼️‼️
I love the staff!! Sam, Ozzie and Claudia have the best customer service Ive ever received in the car business ever! They work with you to find the best deals and a car fitting to your needs! Love Grand Lux Auto❤ Would definitely recommend them to anyonr looking for a car and a great deal!
Best dealership in Chicago to purchase a vehicle . I bought a car with no hassle or problems in under a hour with tags and registration included
After having a horrible experience when I bought my previous car with a big dealer, I was prepared for battle when I was searching for another car. Found a 2014 Ford Escape online and contacted Sammy. Believe me buying the car was as easy as buying any stuff online. We went to see 2014 Escape but Sammy showed us another 2015 Escape model. He gave us the details of the car and took us for a test drive. We were given the cost and no extra charges were applied to the final price, only the regular taxes and plate fees. He also helped us getting the car insurance cost lower by 50%. Overall had a really wonderful experience and would recommend everyone to purchase a vehicle from him.
Love it very helpful and great customer service.. they made it easy to do .for my first time buying..
Great vehicles and good prices. Awesome caring lovely people. Honest truthful owners. Great place to purchase a car or truck.
Very friendly and helpful. Process was a little slow, but I went during a very busy season. I would recommend this place to others looking for affordable cars
These guys are very professional and they sale dependable high functioning cars that wont break your pocket book. They are willing to work with you. To get you rolling. My experience was a excellent one and I will definitely be back again. I strongly recommend them.
Ive always hated going car shopping because of the whole dealership problems and obstacles that you are presented with before even getting close to buying a vehicle. But this family dealership was way different, I spent less than an hour there(thats fast if youve ever been to a dealership) and I also got the deal on the truck I wanted at the budget I needed. Sammy was the one helping us, giving my wife and I advice with loan lenders and such, really great guy. But Ozzie was also great. Im stoked to pick the truck up today and take it home. Overall best experience Ive ever had while buying a vehicle. Dont be afraid to go to this place, they will help and treat you with the utmost respect that a customer deserves.
I highly recommend this place ! One of the only dealerships I’ve been were they cut the b/s out of buying a used car ! They make everything so simple and easy to understand and work with top banks to get low A.P.R s . Claudia was our sales representative and did an amazing job closing the paperwork . Have already bought 2 cars here and plan to buy more in the future .
Thank you so much. I’ve sold my 2010 Acura mdx to them and they gave me the best deal.. The best service what I have ever seen.
Great dealership company. Very efficient and professional. Will recommend the company any day
Honest, professional and best prices in town.....sales rep worked an amazing deal for me with easy financing process. I really recommend this place.
There great 👍🏽 they get you in and out!! If you’re having problems getting approved from other banks or car lots look 👀 no further. They try their hardest to get you driving 💯%.
This is an amazing dealership. Cant say enough good things about them. They are HONEST. Felt like I was treated like family. And Im very happy about my Nissan NV !!!!!
Best car dealership experience ever, two brothers Sammy and Ozzie don’t BS they are what every car dealer should strive to be, I’m really happy with my 2014 GMC Savana Cargo van. Their selection of cars is small but great, thanks again guys best of luck to both of you
This place is best when it comes to work trucks as in my situation Sammy was very helpful and answered all my questions and to my surprise gave my a work truck at a price I can afford and did not even try to eat me up on the price like most car dealerships would do.BEST CAR DEALERSHIP THAT DONT ROB U.
The best experience Ive had buying a car. They are very professional, knowledgeable, honest and patient. I recommend Grand Lux Auto with 5 stars.
No pressure, professional, great deal, great vehicle. Will be back for my sons first car.
Had the best experiance. I finally was able to get my car after 2 years trying.. thanks everyone
Great Dealer. Great Team.I financed a 2014 Nissan Altima back in January and the process was amazing. Loved the car so much that I came back a week or two ago and took a 2014 Nissan Sentra off the lot for my wife to be.Thank you to everyone at Grand Lux Auto.I recommend this dealer to anyone looking for a reliable car at a good price.
I purchased my Audi from Grand Lux. These guys are top notch! Sammy was a straight shooter and helped me find the car I wanted at a reasonable price. Nothing but praise for Grand Lux Auto!
Very polite and professional team. Thank you so much.
Love this dealership. Very helpfull.
Great customer service, very friendly people, informative and honest. Great prices!
Sammy was amazing in helping make sure the car was exactly what I wanted. Better customer service than any of the large car dealerships I was shopping at, with even better prices!
Great group of people working there!
Great!!! Friendly really needed a car and they helped us meet our budget. Would definitely recommend to friends and family.
My experience with Grand lux auto was very pleasant. Fantastic service, easy sale.By far the best experience Ive had at any dealership. Servicemen were very freindly and had excellent knowledge of what they sell. There was absolutely no pressure, just honest answers. Their prices are low, and they tell you from the beginning the best deal they can offer- it makes for an easy sale, and easy comparison. Weve now bought two vehicles from this dealership, and will be back for the next one when we need it. Thank you for your service :)
EXCELLENT SERVICE!!!!Claudia & Ozzie are greatI really do recommend this dealership, just bought a 2018 Santa Fe Sport
Great service thanks claudia for all your help
Very nice people works there! Im very happy with my new car! Thank you !!!
Very good customer service and after purchase support.
Best place highly recommend my family & I have gotten cars here and very satisfied 👌
This place is great.. good people, great service and very affordable I highly recommend you to come visit Claudia at Grand lux auto
The best car buying experience I’ve had so far!!!
Just bought my second car from these incredible guys best customer service I have ever experienced by far
Im very pleased with my car they have really good cars at really good prices they even Gave me a 6 month warranty if your looking for a car you should definitely stop by and ask for sammy
If you want a great deal you should buy your car here.
Great place to shop,Great customer service with and honest staff,best experience i had thanks for your service!
Professional people!Bought my 2013 Jeep Grand Cherokee and I could not be happier with my purchase.By far the best dealer in the Chicago area!
Super kool peopleGreat priceGreat service5 star
Great person. Have lots of good Suvs and Nissans. If you are not only looking for a good car but also a pleasant and trust worthy deal, this is your choice.
Claudia is really a great person to work with..,she will get you in what you want & will get the job.... #TeamClaudiaForPresident 🤣👍👏
Check out their prices best prices in town I love the car I purchased from these guys
I will recommend them to family and friends.
Had a great experience at this place to get my car thank u u guys...
Claudia, Thank you for your great Service and the great deal in my new Vehicle...Great place to buy a car... Thank you....
Nice people hard to get to
VERY GREAT CUSTOMER SERVICE AND EASY TO WORK WITH
Ive bought all my cars from there, high quality vehichles and honest people, nothing better than that.
Me and my fam were there for les than 2 hours. We got a 2014 Jeep grand cherookee . The guys over there is asewsome and very helpfull. Thank you
First off let me start off by saying I filled online the application for a Jeep Wrangler for financing (which my score is pretty good since I got pre approved at another dealer for 40 grand vehicle) but found this one I liked way better for the price of 22 grand. I also did the inquiry....and I had to call to see what is up? The guy that answerred my call said sorry that one has been sold this Saturday which I called Monday two days later to ask why I have not gotten a call? And that is what he said...I did not believe so kept going onto web page for several days new vehicles added and that one SOLD was still listed....hmm not right...so after couple weeks its listed at THIRTY SUM GRAND! why did you have to lie!? And why could you not sell me the vehicle or explanation kept ignoring my emails...BAD COMPANY
Great service, super friendly people, and very affordable cars!!
Great place to get a vehicle process was fast and the staff is amazing they really helped me out a lot and got me into a beautiful car with a great price
Havent been there