I had my motobecane reassembled here and they fixed the brakes and gear shifting.Week later, my bike wouldnt shift to higher front gear and I had it brought in again. They were happy to fix it for me for no cost.
If I could give them less than 1 star I would. I brought a cassette and chain from this bike shop in April and they are already worn out by August. I took them back to the owner today and he tried to deny they did the work. When he checked his computer and realized they did do the work he continued to try to blame me instead of admitting he’d sold me shoddy parts. I would advise anyone considering this shop to avoid them, quality control is questionable at best there.
I’ve recommended this shop to all of my friends. Always very happy with their service!!
I have stopped at Small Shop two times in the last month and have had great service and reasonable prices. When my bike was having a problem, they looked at it and fixed it when I walked in. When my front wheel was stolen, they helped me get a replacement in no time.
Great for walk ins & they have a walk-up window. Quick service and a bench outside to sit while you wait.
The process is simple, the price is very reasonable, the service is great
Its a small place but great location by three blocks away from my my home and the guys in there trying to repair things as fast as they possibly can but its a nice place
Fair price, immediate and fast service.
It was a quick fix nice customer service. A good bike repair/sales shop is a jewel in the community.
This shop accommodated me and my mother flawlessly cut straight to the chase didn’t try to sell me anything I didn’t need and didn’t overcharge
Awesome guys! Support local businesses.
I just bought a Schwann Taff 29er from Walmart and right out the box the rear gears didn’t have spacers and was loose not holding the chain while switching gears. So I had an opportunity to visit Small Shop and they took care of me within 30 minutes!! They also gave me advice for a few upgrades to make my bike a solid MTB. I highly recommend this business.
Awesome staff and patient. Thank you Small Shop. My son is very happy with his Retrospec bike.
I love this bike shop, always available to help you out with any kind of issues. COVID19 means only one person in at a time, but he tries to move fast. Right on cottage grove with easy access. They have a lot of supplies for your bike. Please support this shop, he trains a lot of young teens to do bike repairs.
Service and advice was excellent as I expected thanks
Very fast and efficient service
This is my favorite bike shop. The workers are so nice and laid back. Their prices are reasonable and they have, not a huge inventory (hence SMALL bike shop), but some really nice bikes for sale. The store has all sorts of cool accessories for bikes. It is so nice to see a bike shop on 43rd and Cottage. And just a short ride down lovely Drexel Ave from Hyde Park.
I was hoping for a great quality bicycle repair shop in my are and that’s just what I found. The service and quality of work was/is superb. The staff was friendly and the store was clean and well stocked. I recommend you give them a try.
Chris and his staff are amazing. I have been buying bicycle accessories and recently a bike from them. Their attention to detail and customer service is outstanding. Highly recommend!!!
Horrible service. Had 4 people in the bike shop but none could not fix my flat tire until the 13th. Smh. Had to buy my own stuff and fix it
Relied on this place for my bike countless times.Great owner! Very kind. Mentors/trains youth. Honest.Always get 2 things when Im here, reliable service and great cost!
Quick service, very reasonable prices and friendly boss! I had a stripped bolt on a pedal and instead of changing it and charge me the fee for a new pedal, he redid the thread and it cost me less than half the price. I still use the bike and the repair is holding on. Very satisfied client visiting from Montreal. He even spoke a few words of french!
Excellent service and expertise. I would highly recommend this shop to anyone looking to invest long term in a quality bicycle. They also provide service and maintenance for all bikes as well. Knowledgeable staff and a space out back to test drive.
I can’t tell you how much I appreciate the folks at Small Shop, they made my bike a joy to ride. I bought a new to me bike two years ago and had it refurbished by another shop (my mistake), and it was frustrating and things were done incorrectly. Since the original refurbishment, I had it repaired at another shop that was slow and did shoddy work. I took it into Chris’s shop two weeks ago to get it tuned up fully expecting to sell the bike because it was not enjoyable to ride, but their extensive (and reasonably priced) fixes have made it so much fun to ride. I didn’t think this bike could work this well or be so much fun. Want to know the best part? They are extremely considerate: they gave me an estimate of how much it would cost to fix, and when they found something else wrong, they called me to make sure that it was okay to go ahead because it would raise the cost slightly (less than $20). Seriously, they are the best.
Great addition to the N.Kenwood-Oakland neighborhood!! $75 spring tune up has me ready for the biking season (I think they might have actually washed my bike too!) Thanks Chris! -Eric
Awesome shop and best service in like ever! We got a flat while riding by the lake and Google the closest shop. This place is a hidden gem. Called ahead and when we got there, we were greeted by the owner, Chris, who was very friendly. Fixed up our bike in a jiffy and it was cheap too! Super glad this place is around the area! Highly recommend it!
Can’t say enough great things. Quality work done honestly at an affordable price by an owner who lives and cares for the neighborhood. A great business to support.
Great bike shop. I came there looking for a used road bike. The owner and the other employee were very kind. They were both very honest and professional, and it felt like the right place to buy my bike. I Highly recommend it.
Super personable reasonably-priced service! Come here first. No reason to go north to face high-priced aloof bike-snobbery. Come once: youll love it.
Today was my first visit pleased to say it was a great bike shop. Very courteous and knowledgeable staff. Prices were excellent. Customer for life.
Bought a refurbished bike from Working Bikes a few miles north, and the brake cables were essentially falling apart after 2 months. Chris at Small Shop repaired them in 10 minutes, answered all my stupid questions on how my bike works (so I can avoid further things falling apart) and charged the very reasonable price of $20, much less than what I wouldve been charged elsewhere.Ive never written a Google review before, but felt compelled to do so because this place was so damn good. Conveniently located, efficient service, cheap, and friendly, couldnt recommend it more.
Helpful, friendly, and very neighborhood oriented. I dont know a ton about bikes, and got great help without a hint of condescension. I will definitely be back.
The most awesomest place to be for a bicycle enthusiast. Well stocked with the most updated equipment, gear and accessories for biking. Service is excellent and prompt with knowledge based, skilled management.
Service is great. Lots of information.
Today was my 1st time here at the Shop it is very friendly environment knowledgeable people Who are willing to work with you And can get you in and out fashionable time also they are Reasonable with their prices. Ill definitely back again
Chris assembled an online order bike for me. He did a great job fast and I also left with a few goodies. Highly recommend and will be back.
Great store. Friendly people, efficient repair.
Just happened to find this place...so glad I did! Its small but cozy... excellent service.
Great local bike shop. Friendly, timely and reliable service.
Efficient, affordable, friendly repairs—thank you!
Reasonable pricing and fast service. Try him, youll like the workmanship.
Competant and friendly service. Highly recommended. And I never write reviews. Seriously - great bike shop in the neighborhood.
The owner, Chris, is extremely knowledgeable and will take time to answer all of your questions. They do outstanding work here!
Talk about mediocrity and intergenerational laziness! Came in to spend $$$ on a few nessisisary items and left as I came, empty handed, and a seat replaced that made my ride to a much better bike shop extremely difficult and uncomfortable. There appeared to be no urgency to serve my needs or even concern and know how. I left with heartburn feeling in my gut and will not be returning.
Very nice shop
As someone who knows nothing about bikes, I appreciated the detailed explanation on what my new (to me) bike needed in order to run smoothly! This is an amazing shop!
Knowledgeable helpful staff with a small selection of quality bikes and some used ones.
Great shop, nice people. Very helpful and informative. I recommend this place for any bikers!
Excellent customer service...Owner and staff very friendly and helpful....
Pleasantly surprised! Found them on Google Maps. Very Friendly, Fast and Efficient!
Great shop. Real service. Smart owner. Super glad they are in the neighborhood.
Love this place. Broke a derailleur and a bent the chain. This place had me back on the road in 30 minutes.
Super nice and went above and beyond to help me fix my bike!
Chris, the owner, was very helpful. Carlos, his assistant mechanic, was very helpful as well. Support your local bike shop here in Bronzeville!
I went if for repairs and came out with a NEW bIKE. tHIS SHOP HAS EVERYTHING THAT YOUR LOOKING FOR AND SERVICE IS GREAT. I WILL BE A REPEAT CUSTOMER WITH A SMILE
Chris did a great job on my bike. Awesome local shop.
Excellent customer service! Very knowledgeable and super patient with my kids!
Great shop and prices. Owner was very helpful Ill be back.
Great service and prices, with a good selection of accessories in the store. Ill be coming here often.
Best service, friendly, knowledgeable, neighborhood-oriented, very reasonably priced. An asset to the neighborhood.
Great Service
Great addition to the neighborhood. Live long and prosper!
More than fair prices, I do not trust many people to work on my stuff, but this place is ok in my book.
1st time there today. Purchase cycling gloves. Will be back for some service on bikes soon. Thank you Chris!
Its a very good shop
The most awesomest place to be for a bicycle enthusiast
The owner and staff are knowable and friendly. I will be doing business again!
Good repair prices
Good service.
Awesome service.
Excellent service!
Very informative
Great service!!!
Prefect addition to the neighborhood