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Perillo Collision Center
681 N Green St, Chicago, IL 60642, United States
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Perillo Collision Center
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Lu
Review №1

A+!! The customer service, performance, and process was superb. I took my X3 in for the pre-paid full service package and was greeted by Dan Carden. Dan walked me through all the things they would fix and explained the process. I hadnt even noticed some of the dings Dan pointed out! He followed up with me periodically to let me know how it was going and finally that my X3 was ready. When I arrived Dan was there again to greet me and showed me the results. Amazing!! I cant thank Dan and everyone at Perillo Collision enough for the great work. Definitely looking forward to my next visit.

Ki
Review №2

So professional!! They did an awesome Jim on my BMW X6 !! They even removed a dent from the hood of my car that wasn’t even part of the collision!! I can’t even tell the dent was there no it was nice size dent and it’s completely gone! Aldin was so nice and professional he kept me informed on the status of my vehicle through the whole process! I never had to call and check . They even had my car ready before the date that was given!!! I wouldn’t go anywhere else!! This place is the best!!!!

Ca
Review №3

This collision center is a 10 in my book. HIGHLY recommend!!Ive had my fare share of bad experiences with car shops in the past. I do not want to generalize but as a woman, most of the time I feel very insecure when visiting car shops. I feel taken advantage of when it comes to what the car really needs and the price. Dan and his team were honest, friendly, respectful and very knowledgeable when it came to what the car REALLY needed and how it could be easily fixed. I was in and out in 15 mins. They assessed the damaged and realized it was minor and easy to fix.So happy I finally found a car repair shop I can trust in Chicago for my BMW!Thank you so much Dan Carden and team!

Cr
Review №4

Great work. Dan was wonderful to work with. I purchased the wheel guard service. I’m so glad I did. My hub caps are like new. Rust stains from my garage were removed and a ding was fixed. My 2016 looks brand new. Thanks for the timely, professional service. I would highly recommend!

Kr
Review №5

From start to finish Perillo was very professional friendly with the fantastic customer service. This was my 1st visit there.. I couldnt be happier with the service and work they have done to my Suburban ... I would definitely recommend this place to anybody... Special thanks to Pat Nick And Dan...Great Job Boys😁

R.
Review №6

Pat and his team did an A+ job on my Monaco Blue 2010 e90; he was extremely diligent in keeping me updated on the vehicles progress and went the extra mile to ensure that I was completely satisfied with the final result.His team took care of some old body work that I previously had done; they blended the paint beautifully and fixed all the gaps that where slightly off from the previous shop. If you are looking for the best body shop in Chicago go no further than Pat and his team at Perillo.

Vi
Review №7

Professional and precise! Car was looking perfect after I dropped off my car with Earl at Perillo collision center.

Ju
Review №8

Top notch quality and service is what you’ll get at Perillo. I’ve brought several cars here and Pat Gavin has always done a great job helping me out. Pat made the process of getting my truck fixed very easy. Got the truck done quickly and kept me updated throughout the process.

An
Review №9

I had a horrible experience with this body shop. The paintwork didn’t match the original color. There was overspray on other parts of the car that they refused to accept responsibility for. Some trim was damaged by them when they removed it and they reinstalled it without telling me. One part literally fell off on the drive home! I gave them several opportunities to redo the shoddy work to no avail! They were not interested in “making it right”. I cannot recommend this shop to anyone looking for quality workmanship. Their lack of customer service was quite astounding. A complete fail all the way around!

Ch
Review №10

I purchased the ding/dent protection plan when I bought my X3 last year. I was hesitant about whether or not it would be worth it and how convenient it would end up being. Sure enough, we ended up with plenty of dings from the car door that parks next to us at our condo parking spot. I scheduled a morning to drop off the car at the center on Green and was blown away by how smooth everything went. Dan greeted me as I pulled in and helped me get the dings identified with the technician. 4 hours later my car was done and looked great. Extremely friendly and great communication. Everything about Perillo is high end professional. Highly recommend. ASK FOR DAN!!!

Ju
Review №11

I fell in love with my car even more after Perillo.My Aston Martin DB11 had a few rock chips, nothing major. But before I put a clear film on, it only seemed proper to fix the few minor imperfections before sealing them in. I inquired with a few different shops, including the Aston Martin shop that was local. But it took all of one conversation with Kevin Daly to know my car couldnt be in better hands than his. I dont regret that decision for a second. He was very intuitive and knew exactly what the car needed, and in our in-person meeting he took the time to explain everything in near-obsessive detail. The follow ups were great, albeit, unnecessary for me. Again, I cant stress how much I just trusted Kevin and his team from the get-go. I knew his expectations for the finished product probably exceeded mine, which wasnt something I thought possible. This is Kevins passion, and it shows in the end product.It wasnt the most convenient shop to get to for me, but it was by far the best decision. If anything unfortunate happens to my cars in the future, or if just for minor repairs, Perillo will be my future go-to.

Da
Review №12

From the minute I walked into Perillo, Pat Gavin and the entire staff treated me like family. Pat made me feel at ease and kept me in the loop throughout the entire process. The final result was excellent and at a great price. I would not bring my car anywhere else.

Ha
Review №13

It’s the BEST BEST BEST body shop I know so far. I would recommend this shop to every BMW owner I know as long as I’m still in Illinois and Indiana, and I’m not bragging about this at all. I thought the dents couldn’t be removed, but my car turned out looking perfect just like factory new. Being a materials science major student who studied a lot about metals, I can’t believe how well the repair has been done, even the steel and aluminum have experienced some degrees of inelastic deformation. The guy who repaired my car has over 30 years of experience. 200% satisfactory. Even the cleaning job is done better than any place I’ve been to. Exterior, interior... I felt like I bought a new car. My car hasn’t been washed so meticulously like this since it was built in factory two years ago. I’ve been connected to Aldin. We communicated through messages instead of emails over the past two weeks. He’s also a good friend. He picked me up from the Union Station when I came to pick up my car all the way from Champaign. Thank you so much again, and I hope every single body shop can be like Perillo on this planet.

Te
Review №14

Simply fantastic! Perillo Collision has done work on my car after an accident as well as some touch-up work after rocks have hit my car, etc. Each time Ive been in, my experience has been outstanding! The work is very high quality and the staff and custom service is great. Would highly recommend!

Mo
Review №15

This is the second time i have used Perillo Collision Center. They are the best, Patrick is so friendly and professional. My car was repaired after i was rear ended. They handled all the insurance and cost of the repair.I would 100 % recommend them.

Co
Review №16

Dan is the man! You can always count on him keeping you updated on the progress. I would recommend Perillo Collision to anyone without a doubt! Very professional and reliable. Quick and efficient with the best customer service!

Za
Review №17

I had the rear bumper of my BMW 320i refinished. Dan was my main point of contact and he kept me informed throughout the process and was very professional. The refinished bumper looks fantastic Excellent quality work, my car was detailed and finished ahead of schedule. Perillo Collision center is my go-to place!

El
Review №18

I took my BMW here to be professionally cleaned, polished, have door dings removed And buffers shined. Dan Cardon was our service provider. He was very nice, knowledgeable and professional. I got my car back in even less time then they promised . Highly recommend

Do
Review №19

Without a doubt, the management and staff at Perillo are of the highest quality. We cant say enough good things about them. In our experience, Pat Gavin goes above and beyond for his customers, not only in service, but in hospitality and sincere care. There is no better place for you to take your car than here.

Da
Review №20

I brought my bmw in for a professional detail and cleaning last week. I had a few extra issues I hoped they could mange for me as well. Somehow I had a quarter sized piece of concrete that had attached itself to the passenger side door under the window and some small scuffs on the bumper. They did an amazing job removing the concrete and touching up the scuffs. Car looks brand new inside and out and was all done on time and within all agreed upon parameters. I would highly recommend them for any detail work you may need. Go see Dan, he was amazing!

An
Review №21

Cannot say enough good things working with Perillo Collision. I worked with Pat on multiple occasions and he has gone above and beyond in assisting me with all of my issues. Highly recommend, and will not even consider another BMW dealership!

Er
Review №22

I’ve been taking my vehicles to Perillo for years and they’ve spoiled me to the point that I literally can’t fathom ever going to another repair shop. The service I’ve always gotten from Pat is top notch. My Range Rover is 10 years old and I just had it in there for some bumper repairs. When I picked it up today he returned it to me looking as good as the day I bought it. There is no better spot for repairs in the city, plain and simple.

Ca
Review №23

I had damage to the rear passenger side of my car and got an estimate done with Pat. He and his team did a great job repairing the damage and the detailing of the inside and outside of my car was amazing! Highly recommend Perillo Collision!

Ti
Review №24

Dan is the Man!!! And the entire Perillo Collision Center ROCKS!!! From the moment I made the initial phone call to schedule an appointment, they were extremely helpful and attentive to my needs.Not only did they deliver on the service BEFORE the allocated time frame, Dan followed up with several phone calls to check to see if I was satisfied with the services. Thanks Dan for your help and professionalism.

Sn
Review №25

They did a great job. Mr Ish took good care of CJ_ON_32s_. We as #32Gang & #Stuntsquizzy appreciate it sincerely.

Jo
Review №26

Fast, courteous, and friendly. They did an excellent job on my side mirror housing on my VW Atlas. Pat is a gem of a guy and kept in close contact with me the whole process. Although I hope to never have to go back, I would definitely come back to this shop.

Be
Review №27

Ive gone to them twice with the bump/dent/tire package I had with my BMW lease. This last experience before turning in my lease was great! The rep we were working with texted us with updates as he said he would until the car was complete. Once we came to pick up, very quick and easy and walked us through what was all done on the car. The car also looked brand new! I was able to turn it in with no additional issues or cost. Highly recommend!

Je
Review №28

Perillo Collision Center has provided me and my family with outstanding professional and personal service for years. Pat Gavin, in particular, stands out for his acumen, honesty, and willingness to go the extra mile - whether it’s dealing with your insurance company having a rental car delivered to the shop or answering questions. I have sent neighbors in for non insurance work- and they are invariably pleased with the workmanship, and delivery in accordance with the schedule. A+

Je
Review №29

The Perillo Collision Center is the best in the city of Chicago without question. They do a great job and make it easy working with your insurance company.Thanks Pat for the fantastic job You guys did on my car!!!

Ti
Review №30

Dan really took great care of us. The bumper and wheel guard services we took notch. And the detail has the car looking brand new. Highly recommend.

Ri
Review №31

This is the third time I take the car to Perillo Collision Center. It has always been a very professional experience. This last time I was greeted by Dan Carden. He took care of my car and did a great job! Thanks! Car looks great

Bi
Review №32

The GM Pat and all the employees madesure my experience was excellent!Highly recommended this outstanding facility.

Je
Review №33

Dan Carden is the man! Dan took great car of my car and even had it finished early. He gave me updates every step of the way, and I couldnt be happier with the result. Thanks again Dan!

Al
Review №34

I worked with Dan Carden to get my wheels cleaned up and a dent taken care of. The estimated time for completion when I scheduled the appointment was 5-7 business days but Dan had my car ready in a day. Will absolutely go back!

Ti
Review №35

I worked with Dan to have my bumpers and wheels repaired. The entire process was very smooth, and everyone was incredibly professional. The work they did was impeccable and the customer service was amazing. Thanks so much, guys!

am
Review №36

Fast, friendly, professional service! Dan Carden greeted me immediately when I arrived, assessed my scheduled repairs, and had my car back to me in a fraction of the time I anticipated! (Less than half a day for minor ding repairs as part of the pre-paid protection plan). Great customer service is so important to me, and they delivered. Thank you Dan for the great experience!

Ma
Review №37

We brought our BMW X5 for a yearly detail and couldnt be happier. We were treated like royalty at the dealership, and that obviously flows into the Collision Center as well. Big shout out to Dan Carden and the team who made it look brand new again and made sure they got it done on time and really shows that he cares about the customers.

jo
Review №38

I needed bumper scratches removed from the front bumper of my 2018 530e. I was able to get a quick appointment and the work was finished ahead of schedule. Dan Carden took good care of everything and kept me posted along the way. The bumper looks great! They washed the car and it looks brand new! I’ve gone there once before and will continue to go back if I need to.

Ma
Review №39

Patrick Gavin and his Team are amazing, I’ve come here several times over the years, and service is always best in class. I’d strongly recommend Perillo Collision to any family and friends. Took my car in today for SAME DAY body work and chipped paint rear bumper got the job done in 6 hours!

El
Review №40

THANK YOU PAT!These guys are awesome, I did some price check, they are in the right price.As far as the quality and customer service they are above everyone I know! Communication, smile, punctuality 10/10Thanks again(This is my 5th time there over 7 years (my wife ;)))

Ja
Review №41

Dan and team were very responsive and delivered as promised. Great job, with a couple little ‘extras’. Highly recommended.

Wi
Review №42

Perillo Collision did a great job on my 7-series. They did bumper, dents, scratches, wheels and a detail -- the car looks brand new. Dan was incredible -- he communicated with me every step of the way and got me my car earlier than promised -- I would ask for him when you go.

Ka
Review №43

I took my car in to get bumpers repainted. Dan Carden was professional and called to keep me informed on the progress of my car. It was clean and the hand off smooth and easy.

Fr
Review №44

Pat and the team are amazing! The work is flawless and the customer service, even better.

Ni
Review №45

My friend Dan was super helpful and kind. He updated me throughout the whole process, detail and bumper guard. Did a great job in the end too!

Ka
Review №46

Honest, upfront, and doing their best to do good work. This place services high end cars... Lamborghinis, BMWs, and Ferraris. But, I had just bought a new subaru impreza and it got a huge dent/scrape ALL along the passenger side.Perillo didnt make me feel stupid or insignificant. They treated me and my inexpensive subaru very well. They even put up with my attitude when I had trouble picking my car up on time.This body shop is a well run, fair, and polite. Highly recommend.

Sa
Review №47

Ive always a had great experience taking my car to Perillo Collision. From the quality of work to dealing with the staff, everyones great. Pat, Aldin and Dan are pros and a pleasure to deal with. Hands down, the best body shop in Chicago.

An
Review №48

Dan Carden and his team at Perillo Collision center deliver a quality service. Moreover, they proactively communicate and provide updates making the experience seamless. Thanks Dan & Team!

Za
Review №49

Backed into a pole and was worried it was going to cost a fortune to get fixed brought here and they got it in done so fast and at one of the best prices in Chicagoland can’t thank Patrick and his team enough really turned out way better then I thought! Best in the Chicagoland

Am
Review №50

Worked with Dan at Perillo to fix some damage on my front and rear bumpers. He was prompt and very responsive during the whole process. Had the work finished earlier then expected and kept me up to date every step of the way. He even went out of his way to contact me on his days off with updates. Car looks like new - thanks Dan.

je
Review №51

I highly recommend! Great customer service, high quality work and excellent attention to detail. Easy online scheduling and quick check out. Thank you.

Br
Review №52

Great service. I had to have the lift gate and bumper replaced after an accident. They were extremely accommodating and even helped me upgrade my rental car with the connections they have with Enterprise. Repairs took only two weeks, if that.

Sh
Review №53

Amazing service, thank you Aldin

Fr
Review №54

Great group of guys! Always a pleasurable to work with them. The best body shop in Chicago!

To
Review №55

Patrick and the team aced customer service and did spot on work at a great price! Will definitely be back.

M.
Review №56

So I had some work done a few YEARS ago and needed PCC to take a look at it. They took me right in and took care of it like one does an old friend. Do yourself a huge favor:1) Come in2) Ask for Patrick Gavin (Shop Manager)See for yourself

Ji
Review №57

I bought a demo BMW in December and the rims were pretty beat up. The dealership set me up at Perillo Collision Center to fix the damage. I got the work completed this week and rims look brand new! And BONUS, the shop completed the work a day earlier than estimated. But the primary reason I am writing this 5-Star review is the leveland quality of the customer service I received. From my first contact with the shop’s Client Liaison, Dan Carden, he was professional, accommodating, and extremely tImely to respond to my textsand calls, often after business hours. I would definitely be categorized as a “challenging” client as I had to reschedule numerous times on Dan, often with little or no notice at all. Every time I texted or spoke with Dan, he was empathic and kind. He made the whole experience easy and stress-free. Thank you, Dan!

Ro
Review №58

This is place is great!Pat was the man behind fixing my Chevy Avalanche. Pat from start to finish worked with me to make sure I received my truck in a timely manner. Pat and his team gave me a ride to work after dropping off my truck in the shop. He was also very diligent in calling me and providing updates while it was in the shop. When I received my truck, it looks like its straight from the factory. Overall great experience and highly recommend Pat and his team.Roberto Moreno

Ry
Review №59

Dan, and the entire team at Perillo Collision are fantastic. Extremely friendly, and responsive via phone calls and text messages. If you need work done on your car, bumper touch-up, dings removed, or collision repair, reach out to Dan at Perillo Collision.

Li
Review №60

I brought my bmw x3 to Perillo Collison and received excellent service. They finished the repair (scrape on back door) within the time frame they told me and called me when it was finished. They handled all necessary insurance submissions as well.

Le
Review №61

Great service. I took off my driver side mirror, completely. They shopped around for me to find a replacement mirror and had the car back within the same week. Thank you.

Ra
Review №62

Actually it was my BIG mistakes that I didn’t carefully read the review from the other reviewers, even the Better Business Bureau before I took the car to this body shop .... it was my nightmare...after I took my car to this body shop “ Perillo Collision Center “I was so disappointed after found out that they didn’t do the job like it was promised .Even damaged your car !! They lied to you many times and not professional service at all.BEWARE!! This place is not worth it if you love the car, please go somewhere else. Otherwise They will damage your car and they not responsible anything .

Gr
Review №63

Patrick and his staff are the best. I would highly recommend this place to anyone that needs their car repaired!!!

Jo
Review №64

I took my Maserati Quattroporte here and they did an excellent job. It took a little bit longer than expected to get the parts, but thats expected from an Italian car. Besides that, I worked with Alden and he was awesome Im working with my Insurance carrier, Progressive to get my car fixed with minimal hassle and practically no paperwork being involved.

Ka
Review №65

Amazing service and my car looks like new!!!!

Ch
Review №66

Simply the BEST! Patrick, Oleh, Jaz and the team really know how to take care of their customers. My 335i has never been treated better! The Bldg is stylish and comfortable, the service is 1st rate, and the leadership Patrick provides keeps the shop running smoothly and on-time. This is the ONLY place Ill ever take my BMW!

Th
Review №67

I had my 535xi repaired and painted. I kid you not I have nothing but swirls where they painted! When the sun shines and you look I swear I see drips. 🤬

Ka
Review №68

I got a detail on my car here....and to be COMPLETELY fair and impartial, its important to mention that the first time I came, I was not completely satisfied but I have to leave and pick up my son. I DID, however, let them know and IMMEDIATELY got an email AND call back so they could fix the situation. I own a business myself, and they should PHENOMENAL customer service. PHENOMENAL. BOTH times I came in actually. They wanted to not only make my car PERFECT, as I wanted it, but they really wanted me as a customer - and I APPRECIATE THAT! When I brought my car in they asked if there was anything special they wanted to pay extra close attention to - again - I SUPER APPRECIATE THIS! I was able to tell them that there were a lot of moving seats in my Volvo xc90, and I wanted to make sure UNDER each seat was taken care of (I have kids!!). And it was all done PERFECTLY. Not only did I get my car back IMMACULATELY, but two hours early! I got a CALL and email saying my car was ready. I am in meetings a lot - so I appreciated this! The center is GORGEOUS btw. Whats critical here - at least to me - IS the customer service. They WANT you to leave happy - they dont care about ANYTHING else. Take advantage of this - they have a great group of guys working here - its a pleasure to know you will be taken care of!!!!!!

Mi
Review №69

Such great service & people. Not to mention, its a fun, but comfortable place to wait, for whatever it is.

Ti
Review №70

Pat Gavin and Sarge always take care of me and my family vehicles. Friendly professional service

ye
Review №71

Let me start by saying bunch of lairs!!WHEN I GOT THERE THERE IS NO SIGN ON THE OUTSIDE OF THE BUILDING THAT SHOULD HAVE BEEN A FLAG...I own a mb cls. My brother in law recommended this place, after my wife was in accident but he told me that they do very good work but he also told me that they might take longer than 30 days to complete the job but your car will be back to perfection. I called juan which is the manger and told him that he has 30 days to fix my car because the insurance wont pay after that for rental he said no problem and it will be done with in the 30 day period. Took the car there and never hear from them I call and juan disappeared oh he is out the office oh he is out for training I go there after 35 days and my car hasnt been touched there waiting for parts I asked for a loaner and they tell me even if I own a bmw they wont give me a car. Now I went nuts and the body shop manger PAT tells them to get me a rental and he will pay for 2 days I said what are you talking about this car easy take another month to put together and it sure did my car was by them for almost three month and their excuse was that because my insurance adjuster did the first estimate at my was thats why they didnt know what the car needs.Every week the same lie oh your car will be ready on Friday they call my Thursday the part didnt or I didnt come in they had to pay for the rental and I should be glad that their pay for because Im the one thats not doing my job. They charged the insurance 22k for the job and they told my that they fix Bentley and Lamborghini so my car didnt mean anything to them. I told them that I was done talking to them and my lawyer will Handel from her on and they put my car back together in 1 week. I called the owner and sent him text messages he opened them and didnt even take the time as a business owner to acknowledge the problem. No Im thinking the car will be in good shape after my wife picked it up while I was out of town. I drive the car once I get back and there something wrong, I took the car to Mercedes dealer and they came back with a bill for $10,000 in repairs in the same area from the accident and I sent to the body shop and respond was that stuff was wear and tear and it had nothing to do with the accident. LONG REVIEW BUT WANTED FOR EVERYONE TO SEE WHAT KIND OF SCAM THERE RUNNING OVER THERE.These guys are scam and liars dont waist your time!!My other Mercedes had a much bigger accident and I costed 14k to fix by euro collision!!THE PICTURES ARW AFTER 35 DAYS SITTING IN THERE SHOP!!!wow

Pa
Review №72

Great Job on my car !!!

To
Review №73

Great and efficient repairs

Information
53 Photos
73 Comments
4.7 Rating
  • Address:681 N Green St, Chicago, IL 60642, United States
  • Site:https://perillocollision.com/
  • Phone:+1 312-291-7342
Categories
  • Auto body shop
  • Car repair and maintenance
Working hours
  • Monday:7AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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