Unbelievable - can’t get parts for Shark or Dyson vacuum cleaners???

I am extremely disgusted at how my father was treated in this store. My father isnt as fluent in English and asked a worker (some guy who was old and tall) for help. The worker misheard the item and when my father tried to tell him, the worker yelled at my father and mistreated him. My dad was very dumbfounded and shocked so he just let it go and purchased whatever he needed to purchase and left but I am deeply upset and no one should ever be treated that way.

THIS STORE IS UNDER NEW AND POOR OWNERSHIP. It is now called ALL TYPE VACUUM. I have been bringing my 2 Oreck Vacuum Cleaners for 15 years for the free annual maintenance included in the Oreck 21 guarantee and warranty. I have always had great customer service and a good experience until recently. The new ownership last year did my annual maintenance but said there were now charges involved for a vacuum bag as well as other things that were not any charge before. This year Joe the manager said your vacuums are disqualified because 16 years ago you missed a maintenance visit. The new ownership is looking for ways to make money on free Oreck past warranties and disqualify Oreck warranties in any way possible. Do not purchase a New Vacuum from this store based on the past stores reputation. They have horrible customer service and its clear there just there to make as much money as possible even if it means sacrificing promised and guaranteed warranties.

Had an clog with my Oreck Xl. The lady efficiently and quickly resolved the issue.

Great service

Not helpful, not respectful

Fixed vacuum on the spot. No waiting at all! She was awesome!

The guy who helped me get the bags was helpful. But i am unable to get a refund because i live in atl and the nail salon next door brought the items back to the store. I was on a business travel and wont be there within a year. Lady refuses to ship the bags or allow me to go to another store for pickup. She said she will write a note and the bags will be there whenever I come back...WTFUDGE you mean when i come back....

The lady at this peck was absolutely great at her job and very nice too!

Helpful staff and got exactly what I needed to repair my vacuum.

Lady here was very helpful. Needed replacement wheels for our vacuum that we’re shot, in 2 min and 4.50$ later I was out.

Superhonest and very helpful

I brought my vacuum into be serviced and they were closed for LUNCh - a 4 hour shift on Sunday.