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AutoZone Auto Parts
101 E 9th St, Chester, PA 19013, United States
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AutoZone Auto Parts
Comments
Wi
Review №1

Corbin and his team went above and beyond today. They were having problems with their phone systems and reached out immediately on personal devices to make sure customers got what they needed. Excellent customer service all around.

Da
Review №2

Excellent service when getting our battery changed

Sh
Review №3

So I come in here often enough and the customer service is good but today, the female associate with cornrows in her hair for some reason felt the need to sing and sing loudly. Which wouldn’t be a problem if she could hold a note!! Like a band of cats would sound better. I don’t see how the staff can listen to her voice!! If i was then i would change the station to songs that she didn’t know! Thank God I wasn’t in line that long because i seriously considered putting my stuff back. That ish was annoying. And that’s on mary had a little lamb!!

He
Review №4

Very helpful mostly always has the parts!

Ki
Review №5

Ive been here a few times for minor car trouble. Today I visited this place for a new battery. I needed a new battery so I chose AutoZone. As long as they can get to the battery easily they will do it for free, otherwise youll have to go somewhere else. They were fast sufficient and courteous 👍🏽👍🏽I was out of there in no time. You may also get $18 off if they take your old battery. That, I didnt know. They are boarded up for reasons I dont know but yes they are still open.

Ka
Review №6

Very nicely placed

Tr
Review №7

The cashier had a nasty attitude when we called they said they had part in stock got there n they couldnt find it so make sure you have them actually put hands on ur item

Co
Review №8

They checked my old battery and replaced it with a new one, thanks AutoZone !!!!

Sa
Review №9

Melissa was single singlehandedly manning the drive thru at 5 am shes a beast

Un
Review №10

The employees here are nice and helpful.

an
Review №11

I live LOOOOOVE and work there💯💙👌🏾💪🏾💣🙏🏾

Si
Review №12

Found everything I needed.

me
Review №13

Good prices,freindly employees

Ev
Review №14

Very helpful and nice staff

Ca
Review №15

Service be on the money

Ke
Review №16

Went in for a check emissions light. They helped me free of charge as advertised. Didnt have much of a wait time either. They let me know the part I needed and the cost. I actually went and purchased the part from somewhere else for cheaper. The staff were friendly and knowledgeable, and the location is pretty convenient, right in the middle of the city.

La
Review №17

My second home. Lol

JA
Review №18

Friendly courteous staff had what I needed in stock. Unfortunately staff did not present a competent degree of knowledge about auto repair. Also read the signs carefully because sale items will show a good price but the fine print says mail in rebate for an Auto Zone gift card. Not the same😢

Ca
Review №19

Love the employees very helpful. The atmosphere is great. Fast service. Will install small parts, like lights and windshield wipers with no problem.

Kr
Review №20

I just witnessed the store manager of this location get asked to help a gentleman whose car had broken down on the main street right out front of the store and without hesitation he was out the door to help him. He helped push the car off the busy road and into a empty lot. With all the negativity going on it was nice to see something positive.

Ya
Review №21

Got the parts i needed and and what they didnt have i ordered and Now just waiting on a call to pick up the wires for the truck that werent in stock.

Na
Review №22

Good shopping experience, I dont have a clue in a auto shop but they were very helpful and knowledgeable on the part i needed for my car and that made me feel comfortable. One of the employees even offered to help me put the part in my car, which i thought was really great. Store was clean and the employees were friendly.

St
Review №23

Never enough staff & whenever I go in looking for the orange bottle of rainex Im told they dont have any in stock. How is that possible every time I go in looking for it? Id suggest using a different Auto Zone.

Ki
Review №24

Great service!!! Each member was so helpful!!

Tr
Review №25

Very helpful and friendly staff. Easily seen from the road with plenty of parking. Recommend joining their rewards program to increase savings and receive news letter with upcoming sales.

Sh
Review №26

The customer service has always been 4 out of 5 stars. Now what I dont like is something at this location isnt working. The check engine scan, cant take cards, and today we cant take cash. Three times in last 45 days. Store broken service wonderful.

Ca
Review №27

The staff here have neutral attitudes; they are not inhospitable nor are they hospitable. They wont welcome you with service or dissuade you from approaching. Theres definitely room for improvement.

Ja
Review №28

Always there to help in any way. They were helping a senior who was concerned and they made him feel comfortable. Great job.

Am
Review №29

Great help by store manager. She was very helpful and not at all condescending like most men are. No patting my hand, implying everything will be ok, Little Lady.

La
Review №30

Good prices.. A little understaffed though, I waited in line forever. But the staff that was on was friendly. Store could use a good cleaning too!

La
Review №31

I needed things for my car and I stopped by to check out the prices. Not only did I find good prices, the lady who works at the front is very knowledgeable about her job. Should I have a need for oil, windshield washer fluid and the like, if I were in that area I would go there again.

Ro
Review №32

Great 👍

ce
Review №33

Good service decent prices

Br
Review №34

Service is good and will help u with ur car needs.

Da
Review №35

Always a good experience

Wa
Review №36

Awesome people great service

Mi
Review №37

Its good to get auto parts.. they do help.. remember each Auto Zone is different.. not all has good customer service.. cant say a lot about this........... may be..

Mi
Review №38

This place can get busy, but the staff is helpful. Even when it is clearly busy and they have stuff to do, they try not to brush you off of you have a problem.

Pe
Review №39

Always good customer service. Also a quick stop to get what i need.

Li
Review №40

Today my husband went there with a friend. This girl who work there refused to take their order because my husband and his friend are Puertorricans or Hispanic. Even they were speaking English very well and she said that she can’t talk with people like them. Never happened before also I like the service that other employees give to us but dear employee let me tell you something if you’re black like us and you refuse to give us the service we deserve only because we’re Hispanic you’re wrong we’re the same blood. Also we Puertorricans have 3 races in 1, Africans, Indians and Hispanic. We’re humans beings like you. Get some education, I need you’re in the wrong job!!

Ch
Review №41

Got me the parts I needed when I grabbed the wrong ones the first time

Li
Review №42

Its a good Auto parts place never had any issues.

Ja
Review №43

Rude workers

Fr
Review №44

Its a nice place the workers are very attentive they are very helpful and have Nice manners.

Bi
Review №45

Super friendly attitude and a sometimes not so friendly area. The employees their are definitely trying to make a difference.

St
Review №46

Never a problem girls know there parts here

Sh
Review №47

Jonathan was great!!!Really got me what I needed quickly and was such a great help

Na
Review №48

Good people! Good neighbors! Great environment! :)

Ch
Review №49

Well stocked and fast

Al
Review №50

Very pleased they help me big time all I asked for the vehicle was in stock.

Cu
Review №51

Had the part we needed

Mi
Review №52

There very helpful and nice staff and like all AutoZone they have everything .

Ni
Review №53

Staff is helpful and knowledeable. Most of the time its ALWAYS A WAIT😳

jo
Review №54

Awesome guys work there! Best AutoZone around

Jo
Review №55

Everybody at the store was very helpful, I don’t know much about cars and they remained patient with me while I describe what was wrong with my vehicle.

Er
Review №56

They sell auto parts here.

Sy
Review №57

They were very helpful.

Da
Review №58

They more better than some auto store

mr
Review №59

Great

De
Review №60

Best prices around when u own a Cadillac

Ca
Review №61

Slow service dump employees that dont know car parts

Oc
Review №62

Always helpful just take too long

La
Review №63

The sales associate was very helpful and knowledgeable.

Au
Review №64

Prices are insane don’t bother trying to get parts

Di
Review №65

Open on Sundays. They have good sales

Ti
Review №66

Everything for my car, and great talk about tech!

st
Review №67

Great staff. Found a hard to get part

ke
Review №68

They are more than willing to help you!

Sh
Review №69

One of lady was so rude other 2was so nice

Ar
Review №70

Ok store with ok selection, staff could be more attentive...

Ha
Review №71

Gave me all the wrong parts

Ju
Review №72

Nice service...helpful...good Mrs.

Re
Review №73

Very nice, helpful and knowlegable staff

Ki
Review №74

Bad customer service

Je
Review №75

Helpful, knowledgeable staff, clean store.

Ke
Review №76

Had a female employee tell me my car battery had to be 12 volts to charge it lol wow if it was 12 volts i wouldnt need it charged.

Do
Review №77

Good price on auto parts and services

La
Review №78

Good vibes good people

Po
Review №79

Sashay was very kind and helpful

b
Review №80

Good

Al
Review №81

They had everything for my 2 Mustang

st
Review №82

Service is slow they dont answer phones worst place ever

ab
Review №83

Good customer service

CJ
Review №84

Theyve got everything you need!

Eu
Review №85

Helpful and friendly staff.

Ji
Review №86

Very nice employees.

AL
Review №87

People are allowed to work on cars in their lot

Eu
Review №88

They usually have any auto products you need in stock...

Al
Review №89

Helpful friendly staff.

be
Review №90

Not helpful at all my tire was going flat they could not helped at all🙄🙄🙄🙄🙄🐧

St
Review №91

Not the best visit I had but, I got what I needed.

Aw
Review №92

I never been here but seems like a regular car place.

ke
Review №93

Order online and save 20%

He
Review №94

My favorite place for car supplies

De
Review №95

Not enough employees to service customers in timely fashion

De
Review №96

Great for auto parts

la
Review №97

Very helpful staff

Ke
Review №98

Fast friendly service

Ch
Review №99

Friendly, helpful staff.

Ha
Review №100

Great for what u need

Information
10 Photos
100 Comments
4.1 Rating
  • Address:101 E 9th St, Chester, PA 19013, United States
  • Site:https://autozone.com/locations/pa/chester/101-e-9th-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A4601&y_source=1_MjQ3MDY4MS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 610-490-5181
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:7:30AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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