Its not too often for me that a place lives up to my expectations, but Fischer Evans was everything Ive always thought it would be. Ive lived here for most of my life but had never visited the store. An online search for a gift led me here, so I finally made it in. The jewelry is downstairs here and the gifts, china, wedding registry and stuff like that are upstairs. Rachel took great care of me in the gift department. How nice in this day and age to go to a business and get old-fashioned great and friendly service. Rachel wrapped my gift in Fischer Evans wrap to complete a quintessentially Chattanooga gift. Cant beat it. Will be back soon.
I took a watch to Fischer Evans on the afternoon of 12/28/20 to ask them to please remove some links. Upon a very brief inspection, the Fischer Evans representative informed that my watch was a fake. I began to explain how I highly doubted that IBM would have given my grandfather a fake Rolex in 1981 for his 25th year anniversary with the company. I was also able to produce the original packaging, serial number, and paperwork for the watch. This watch has since been serviced, authenticated, and adjusted at Finks.Please also know that the reason I have this watch is because my grandmother recently passed. This was a way for our family to keep special pieces and history maintained. I was shocked to have been met with such accusations, with little tact, and distrust by what I thoughts was a highly respected Chattanooga business.Overall, my concerns are the way in which the representative communicated with me (a customer), the lack of empathy, and the inability to identify and service a very well known brand. Upon further research, I see that Fischer Evans is not an official Rolex retailer, and I would caution anyone against allowing them to service such a piece.
My fiance had my ring custom made with Fischer Evans. There was a mix up regarding the size but the owner, Clarke, reached out to us personally to make sure we were happy with the resolution. The ring itself is beautiful and I will be proud to wear it for the rest of my life. We were both really impressed with Fischer Evans commitment to service.
They made my engagement ring buying process a breeze!!! Will definitely be back to pick out wedding rings.
Every visit to this store has been a wonderful experience. From new purchases to repairs the staff is incredibly helpful and knowledgeable. I had a blast walking around the store with Nicole while shopping for a gift, and had an even better time shopping for something for myself. Highly recommend stopping by! You will be pleasantly surprised by the unique selections and gorgeous traditional pieces. They do amazing custom work as well!
If you’re looking for a custom piece, Fischer Evans should be at the top of your list. The customer service and communication throughout the process is top notch. No doubt your piece will leave you without words.
I couldn’t be happier with my experience at Fischer Evans! My salesperson Jenna worked with my budget to find the absolute perfect ring I would never have found myself. Very helpful and professional! Will be returning in the future. Highly recommended!
I love this place! There are many pieces and each one is very unique. They have something for every style and budget! The staff is super friendly and knowledgeable and will help you find what you are looking for! Go to Fischer Evans and splurge!!!! :)
Friendly environment that helped me find a great watch.
Great local business what excellent customer service! I’ve had two items repaired here and each time the staff was helpful and friendly. In addition my repairs were reasonably priced!
Fischer Evans is the place to shop for jewelry. The individualized service you receive is unmatchable. The quality and service are exceptional. You wont find a better jeweler.
Came here for jewelry repair. Did a good job with the repair but the staff each time was not very friendly and I had to call them to see when my jewelry was done.
Great selection of new and antique jewelry, and the service is absolutely awesome.I have had two large repairs done free of charge because of a mistake they made while cleaning my wifes ring. I would recommend them to anyone.
I can wholeheartedly and without reservation recommend Fischer Evans as one of the finest establishments in town that will cater to your needs with not only the highest quality, but also with great knowledge and care.About 12 years ago, I walked into the store as an overwhelmed bride-to-be. I was needing to figure out wedding invitations. Not only did the staff at Fischer Evans guide me through the process of selecting beautiful invites, but they also paid the utmost attention to detail and were well-versed in the etiquette traditions that the event called for.Since then, they have been my go to choice when it comes to directing young brides or anyone looking to treat themselves with jewelry or a gift.You are guaranteed the finest quality with every purchase! Check them out, you will be so happy you did!
Our family is always taken care of at Fischer Evans. Jewelry is always classic and the selection is wonderful. Jewelry repair is quick and easy and they offered me same day service.
Great experience every time. Friendly and knowledgeable staff. Highly recommend.
Nicole from Fischer Evans offers the best customer experience with in depth knowledge of jewelry. You must visit this gem in Chattanooga!
As a “import” to chattanooga I was not able to find a jewelry store that I could compare to anything I was used to up north, not until I found the quality, professionalism and friendliness of all at Fisher Eveans Jewlers. #Newlifecustomer
Went to have remove one link off my citizen watch!! Great customer service and the dog is hermoso!
Beautiful Jewelry and great selection!
Wonderful selection with excellent customer service!
One of a kind jewelry, for the one of a kind you.
Wonderful selection and incomparable service.
Great place to help with jewelry repair
Fischer Evans values quality and customer satisfaction.
Experienced people