I had heard nothing but good things about this dealership, so I thought they would be better than most. But to say the least, Im disappointed. The salesman was very kind, but didnt inform me of the pre-existing problems the vehicle had before I bought it. Both emails and calls went unanswered and were ignored. Ive had to pay a ridiculous amount of money to have the issues fixed. Because the issues were already there (Beknownst to me) the warranty didnt cover it. To say the least, I will NEVER recommend purchasing a vehicle here.

Grasshopper and Bailey helped me get a good truck. They said they would take care of a couple of little things that needed addressed on the truck. I took it to service a week later and they took care of it. They kept their word and for me, that means a lot. For that reason, I will recommend Mtn View 153! Thanks guys!

We purchased a 2016 Ford Mustang from this dealership. We were not happy with the price based on the condition of the vehicle, the dealership did agree to negotiate which was great as most dealers don’t negotiate at all. However, after we got the car home we were swarmed with ants from a soft drink that was spilled in the back floor board of the driver side that was never cleaned just covered up with the floor mat. I was rather surprised to find that the dealership would sell a car that was infested with ants and not even fully cleaned. Even though they just got the car from auction, it seems to me that they would have offered to get it cleaned before we took it home regardless. After dealing with the ants, bombing the car, spraying the car, shampooing the car myself, and detailing it all over again. I think our beloved ant issue is over.The dealer did call, but the work was already done. Respectfully, three hours worth of work and all you can offer is to fill up my gas tank and clean it after I’ve cleaned is rather insulting.

Great friendly dealership. Ive bought 2 vehicles from them. This time around I sold my vehicle to them. Easy process and service.

Logan Killen super nice cool guy he dont push any thing on you he help me and my husband I would recommend him to family and friends

Bailey was great love our new car. This was the second vehicle we have bought here awesome both times.

I regret buying a car from here so bad. The check engine light came on the second day after purchasing a 2018 Chevrolet Cruze. The light went on and off for two months, and one day the car just would not start at all (battery was not dead, as the lights were working) and the key wouldnt come out of the ignition, which made me miss an entire day of work. We made an appointment with the service center a week and a half away, and when we showed up we were told they could not even look at it, and it would be another 4 days or later before they could even look at it. What was the point in scheduling the service? And then it would cost $130 to even see what was wrong with and we would be responsible for 100% of the repairs. Which would be fine, but we literally JUST bought this car, and had trouble within two days of having it. I wish more than anything we went somewhere else, and now Im stuck with a car that randomly decides to not turn on. Go to a real dealership, and avoid giving your money to these frauds that dont sell junk cars anymore. Their words.

I purchased a truck sight unseen so I was a bit nervous at first, but these guys made it very easy. I was never pressured into making a quick decision and Travis sent me all the information and pictures that I wanted to make sure it was the right truck for me.

Travis was a huge help, very informative, outgoing, and prompt. What a wonderful crew to help me get my wife in a newer family friendly vehicle! The quality of the vehicles is absolutely exceptional, you will be pleased! If they dont have it they will find it! So many options to choose from, as well as they are out to help you and fit your budget! Highly recommend!

I came here because my girlfriend swears by them, and she was right to. Josh got me in a new car and was accommodating beyond all reason. Granted, this was my first vehicle purchase, but this man let me take the car to my tattoo appointment and come back afterward to finish the paperwork and that, to me, seemed above and beyond.

Never did like carmax. Great selection but if I cant at least feel like I just negotiated a good deal, I dont like it. I like to negotiate. I dont like being told that this is the price, like it or leave.

Logan was super nice and walked us through the whole thing. Thanks to everyone who helped us buy our new to us car. We love it.

We have bought two vehicles from Mountain View at 153 and we have had such a pleasant experience each time!! Cherise has helped us with both vehicles and we couldn’t be happier with her!! Everyone is always so polite and helpful. We love it!

I was with my sister. She had made an appointment, so they knew what she was looking for and almost everything was ready when we got there. Very efficient and time saving way to buy a car.

This place was amazing. Very good customer service and they did everything they could to get me in the truck that I wanted that day! Would recommend to anyone looking for a vehicle. You will not be disappointed!

I bought a Car from them. 6 months ago. The key was dead . Could not get a call back to resolve this so I bought a battery and had it put in. Service contract that I thought I was getting as explained to me covered oil changes for 48 months . In our conversation I told the fin person I had trouble that involved electrical issues. So he very happily said ok well let’s up grade you to the gold package. Which he did. I was charges 2300 dollars and no oil charge is included in service. Watch what they sale you when the warranty part comes in to play. The best thing about this sale was Josh the salesman was very nice. I will never buy from them again after being falsely lead on what the warranty covered. Hope I didn’t have to spend my 2300 out in deductibles . He got me watch out.

A joke of a company. Went and purchased a vehicle from them. The vehicle was supposed to have been inspected and in perfect running condition. They showed us the carfax and maintenance history to prove that. Less than 24 hours after getting the car the headlights stop working and the air stops working. We contact them regarding this and just get a run around. When we finally hear back they send us to the same place it was inspected at for them to keep it a week and say that they cant find whats wrong with it. So we have to go back through them to get them to look into the car and show them proof that its not a road worthy vehicle. Now after dropping it off a second time they tell us they will fix it but the dealership wont return any phone calls to the service center to cover the costs of the repairs since its their fault and they falsely advertised a road worthy vehicle. Now we are sitting without a vehicle and have attempted to call both the dealership and service center several times and they will not answer or return our calls. Beware this company and their shady tactics and have the attorney General and better business bearue on speed dial if you do deal with them.

You were great and I love my truck.thank for everything.allan

Been working here since 2010 and thankful for the opportunity. Great staff and wide selection of cars. Thankful to all of our customers. Come see the Grasshopper :) Thank you for considering us to all new customers. Come be part of the family.

Great experience all around!! Found the car I’d wanted forever and the sales and finance employees were total rock stars!! My daughters survived without a meltdown!! Efficient, pleasant, and offered a deal I was comfortable with!

The entire staff is extremely friendly, helpful and welcoming. Bailey was my salesperson and she was incredible, from the moment I met her we felt like family. She was so patient and kind all while being the consummate professional. I would and will recommend everybody I know to check-out Mtn. View @ 153, in particular Bailey. Be patient though because obviously Im not the only one that feels this way about her. Bailey N., you rock girl!!! Loving my 2017 Ram 1500 Bighorn. Thanks again Mtn. View @ 153 and most of all, thank you Bailey.

They sold me a car that pretty much broke down a few DAYS later. Didn’t last even a week. Highly dissatisfied and disappointed. I reached out to them and was just told they’d get back at me and so far they have not. Honestly regret making business with them

I will not recommend going to this place. One they are not a Wholesaler, but a Used car lot dealer. There is a huge difference. Manufacturer then.....Wholesale is before Retail sales then Resell for used. Always has been, Always will be...Was lied to about this right off. Not smart. I will also not recommend going to this place because of the failure with the sales department. They failed to communicate when needed...I waited 15 minutes, more than enough time to wait to get any and all my questions answered. RUN, DO NOT STOP, RUN. I will not do business with any company that will lie just to make money and ripping the people off with their prices also.

I have purchased 4 cars from Mountain View @153 and they have always taken care of me. Theyve always had reasonable prices and good cars but my last experience has been a nightmare. I purchased a 2017 Nissan Maxima in January 2020 and a week later it started having engine issues. They sold me a worthless extended warranty for about $1,300 under the guise that it was a bumper to bumper warranty but that was a bold faced lie. They sold me the car as is and thats fine I knew what I was buying but thats why I purchased the warranty. What good is a warranty if they decline every claim? My car has been at the Nissan dealership for 2 weeks and thats 2 weeks Ive been without a car. Do not ever buy a car with an extended warranty funded by Wynn. My car needs a engine replacement and Wynn is requiring them to tear down the engine at my expense which costs $2,200. Why would I pay $2,200 just for them to tear down the engine for an inspection? Theres no guarantee that they would even pick up the claim if I did. I was sold a garbage car with a garbage warranty which has left me screwed. Now I have to surrender my car back to the lien holder and figure out a way to buy another car.

Fantastic experience at Mountain View, Cherise was very helpful and friendly! This is our third purchase from there, and we will continue to recommend them to our friends.

I was hesitant about purchasing a truck after so many years of driving the same truck. Jace Flatt made it easy and an experience i dont regret at all. My wife and I enjoyed the service and couldnt be happier.

I had high hopes of having a great experience at Mtn View@153. My sales gal, Cherise, sent me a video introduction with info on the car I was interested in -great customer experience.Once I had decided on a car I was immediately asked for my pre-approval paperwork (my first red flag), low and behold even with a $2,000 down payment, trade in, etc.... my loan amount was 15 cents below my preapproved amount. I should have gathered the paperwork at that point and walked out. That is on me.But I’m a single mom with a severely autistic son with Down Syndrome. I was having to drive an expensive rental because my 13 year old car had finally died.I needed something quick.Even though they final decision was mine- the financing tactics at Mtn View are the reason used car salesmen have their bad reputation. Stay well clear, or at least be willing to walk away when they try to pull that stunt on you.There are more honest used car dealers out there to choose from.I only give a 2 instead of 1 because Cherise was great.

Great deals with cars and trucks and the process was very fast. Ask for Bailey

I purchased a 2019 Kia Optima and I love it. However, when I purchased my car, the battery was dead and had to be jumped. My consultant promised me he would fix the battery if I purchased that car, so I did. Made my down payment, signed the lease and drove off. A week later I can not drive my car from a bad battery. When calling to ask when my battery would be replaced I get “ it’s cold weather.” The battery is going to cost me $300 and they will not fix it because “it was not in contract.” Do not take their word, get it in contract. Siting around with their pants on fire. Very upset and disappointed. I do not like being lied to and treated like I’m stupid.

Logan Killen is KILLIN’ it at MTN View @ 153! Great service, great staff, great deal!!! Logan went above an beyond to find the car we wanted within our budget. Happy, happy, happy!!!

Gave me the run around on a truck payment

I made a huge mistake buying a suv from your dealership. I bought a car there once before never again. This Buick encore has been nothing trouble.i did call. Got nowhere. I have no trust in your dealership.

Staff was great to work with, made sure I was taken care of. Thanks again Race!

Horrible service purchased cars here usually need to be fixed in a day or two of purchasing with no help from the place u bought it. Even tho it just came out from shop getting checked out.

Best of the best! Ask for Jace or Bailey! ❤

I really didnt think that Id have any luck finding another car. But, I met with Mr. Fletcher Sherlin...and and he told me that he told me that he would help me. He was able to get me a decent deal. Im happy with my car.

I DO NOT recommend this place. I just bought a 2014 VW Passat on March 30th. They sold me the car with a bad heater core, which I didnt find out until the next morning when it was cold. They told me to bring the car in to be looked at where they kept it half the day, to tell me the heater core was bad. Ya I told you that when I called. I know ts bad. I need it fixed. Now Ive missed a days work and still have a bad heater core. So Im assuming they arent going to fix the car they sold me broken. Like they should.UPDATE: They agrees to fix my car after haggling and trying to get in touch with them for 3 days. We dropped it off on Monday morning at 8 am, they repeatedly assured us we would have the car back that evening. So we rented a car. Monday around 3pm they call and say the car wont be done until Tuesday. So now we have 2 days of rental fees. Now its Tuesday and no one will answer the phones or return our calls. Im generally not one to leave negative reviews, check em. But the unprofessionalism this place has displayed leaves me no choice. Very unsatisfied. Extremely unhappy with the service we have received. Very Very unprofessional. Its no wonder there are so many negative reviews of this place.

Test drove a vehicle, salesman was super pushy trying to sell it. Said the price on the sticker was as low as he could go, and said the original price was $2000 above that. The sticker price they had advertised was actually a little higher than average price for the market, so they could have tried to adjust it some. After the salesman couldn’t convince me to spend more than I wanted, he had someone else come try as well. I will not be going back there even if they get exactly what I’m looking for at a price lower than anyone else.

Initially I was happy with the service my husband and I received. After receiving the paperwork from the finance company the interest rate was not what was promised & there were many extra charges tacked onto the price we agreed to pay. My husband gave them $7,500 cash and they supposedly gave an $8,000 credit for my 2014 Ford Taurus. The end total was not what was agreed upon. The dealership waited until the very last minute (and phone calls from me) to send the paperwork to my county’s tag office. The cleaning and detail job was not even worth the time spent. They did get the dents and dings out as promised. Their clean up crew did not wash and detail my vehicle as promised. I know this because I have detailed many vehicles. I will not do business with this dealership again and will not recommend their services to anyone I love.

Even though I did not purchase a car from here, (my own fault) I would have to say the customer service is some of the best Ive experience. Ethan was very knowledgeable and understanding and all together GREAT! I would highly recommend him if you need a new car. Thank you Ethan for your hard work! It did not go unnoticed!

Do not do business with this location unless you want to pay cash for your vehicle. The sales guys are fine but the way they handle the finance back end of pay offs and trade ins is terrible. I have bought 4 cars for this company but after a weird issue on the 3rd car and then I figured it was an honest mistake went back and purchased a 4th car then they messed that up to. I will not be back and would recommend that you look elsewhere.

**No hassle car buying experience**I went in to trade my 2019 Altima for something a little more affordable, fully expecting to downgrade. I was pleasantly surprised when I walked outside to see a beautiful black on black 2017 Explorer with bells and whistles! You guys hit the nail on the head. Expectations exceeded!

My dad purchased a 2012 Lexus RX 350 and an extended warranty for me from here at the beginning of September. The car looked good and ran well on the short test drive I took it on. For the past few weeks, it has progressively made more and more grinding noises on the front driver side and when going over small potholes and bumps it was making loud giggling type noises like something was loose. I took it to a shop today and was told it was missing two caliper bolts. They sold us a car they said was “inspected” that was actually missing bolts. Additionally, the supposed comprehensive warranty that was purchased doesn’t cover “nuts and bolts.” The bill to fix it was only $117, which isn’t that much, but they shouldn’t sell inspected cars missing easily identified parts or carry any lenders that sell warranties that ultimately don’t cover anything. Very dissatisfied with our post purchase experience. The service leading up to the time we signed on the dotted line was great, but the moment we were done in the finance office the service stopped. My car didn’t get washed as promised and they had to be reminded to go put gas in it. All in all, they just wanna sell vehicles, whether they are road ready or not. I also still don’t have my tags and will need my 3rd drive off sticker on Monday.

Bought a car here 4 years ago and came back for the customer service! The whole team is incredibly helpful. Cherise and Jace helped me this go around and helped me find exactly what I was looking for. Ive recommended them in years past and will continue to recommend them to anyone looking for new vehicle.

Jase was great! Very trustworthy. He listened to what I wanted, what my car needs were and then solved my problem quickly and efficiently. He reassured me that they would take care of me and they did! I will 100% recommend Jase to my friends and family!

I bought my 2015 Sentra in 2016. I am very pleased with its performance to date. The only problem I have is finding the lever for the gas tank! I always have to open the drivers side door to see it. If not for that, Id give it 5 stars.

Jace gave me a good deal on a used truck. He wasnt pushy. It was a good experience. Took me three year old with me. Staff was very kind to him. It was a painless experience.

SEE JASON !!! Before you go to a buy here pay here SEE JASON!!! HE help my daughter get a nice car. REALLY nice good caring people. color of our skin didnt make a difference!!! The whole place gave much real LOVE!!! They kept it $100!!!

Bailey was amazing!! The entire experience was so good!

A very pleasant experience, honest process and enjoyable.

Great experience. Very satisfied with the entire process from start to finish. Everyone I dealt with through the process was very helpful and did a great job helping me make the purchase. Look forward to doing future business with Mtn. View @153!

Outstanding and engaging team in the office. Technicians professional and as well very engaging.My 3rd visit to this location for service, even though I was running late to the appointed time I requested. I was promptly taken care of even though the service department was extremely busy at the time.My questions of future service needs were answered to the needs of my vehicle not as I have experienced in past visits to other service centers to just up sale services not actually required or needed at the time.I sincerely appreciated the team and all my vehicles will be serviced at the Mountain View @153 location for now on.Great job, sincerely appreciatedScott Rambo

It was a great experience today when I negotiated acceptable terms for the purchase of a good automobile. Nice atmosphere and friendly attendants . Glad to do business there.

I bought this car a year ago, and when I drove it off the lot the brake light were flashing . They “fixed” the problem . Now, my car is still under warranty and they are saying they cannot even look at the car until Feb. 6th . My brake lights went out, my windshield wipers will not turn on, and my sun roof will not close . I was told they will not give me a rental or anything and pretty much it will just have to wait for almost 3 weeks until they can fit me in . I cannot drive this car for safety reasons and they are not doing anything about it . Very disappointed and was hoping for better service considering how much I paid for this car . I was also told it’s a “bulb” that’s causing all this and it’s not wiring which is not true .

Awesome experience. Worked with me on getting the deal done... Highly recommend and will be back

We called earlier that day on a Jeep advertised and was not exactly what we wanted. He ask me what we were looking for in a Jeep and we told him. Later that day he called us back and said we just got a Jeep in exactly what you are looking for. We went to look at it and absolutely loved it..Now we have what we wanted.They were great to work with!!!

My husband did his own review but I thought mine needed to be heard as well. I bought a 2017 escape. I bought it with a chip in the windshield with the promise it will be taken care of. We bought on a Saturday like 3 weeks ago and told me they messaged the windshield guy and I will know something Monday. Monday came and went with me calling daily and always told the person was busy and I left a message. I mind you the person I needed to talk to was never the same person when I called. The poor girl who did keep answering my calls finally gave me the windshield guys number. I called him and he had no idea about my car. I get that fixed and then my front end is popping, has a sound out of the air vent, had a bad oil leak and when my car gets turned off from driving it whistles. For the past 2 weeks trying to get this taken care of with the run around again. Now my car has been at the shop since Last Monday and I still have no idea what is going on with my car. I have a license plate no car. I will never recommend this company and will never do business with them again. JUST SO EVERYONE IS AWARE I CALLED THE MANAGER AND LEFT A MESSAGE IT HAS BEEN A WEEK AND STILL NO RETURNED CAR. I GOT MY CAR BACK AND WAS TOLD AFTER i HAD TO PAY 209.00 THAT I DID NOT HAVE A OIL LEAK. I MOST CERTAINLY DO THE PUDDLE DID NOT FORM ITSELF.

Went with my daughter to purchase a car. Her salesman Logan was the absolute Best!! He went above and beyond to earn her business!!

Very friendly staff! Jace Grasshopper Flatt goes above and beyond, never giving up on me even when I was ready to give up on myself! Thanks to the entire staff!

I would put zero stars if I could. This place has a tail light warranty, no matter what is on paper. When asked to fix the HUGE list of everything that was wrong, not even half got fixed. While in the lobby, another customer was complaining about the same thing. The mechanics are kids and clueless. The vehicles are auction pieces of garbage and they’re lying about underlying problems to their customers. (Not informing them is the same as lying)

Horrible customer service after purchasing a vehicle from there.

The service here is great! Josh was my sales person and did an awesome job!! Highly recommend getting a car from here they have a big inventory and clean cars.

Logan made this entire process not only quick and efficient but comfortable as well. All my questions were answered (genuinely), he was in no way “pushy”, and was extremely transparent from start to finish. The whole staff was welcoming and friendly.

Most fun l have had buying a car in a while. Everyone was very helpful. Nice inventory and decent prices.

We bought Kia Sedona 2011 and were really happy with the car. When we were talking to the dealer Cheries, we asked if there was an oil leak with the car and she said there isnt. We chose to buy the car even though my husband suspected that there might be oil leak. We trusted what she said. Next morning we bought the car, we noticed a huge amount of white smoke coming out from the back of the car when we turned the car on. I dont understand how they could have missed this issue with that amount of smoke. We took it to a mechanic close to our house and he said there is oil leak and it would cost 2-3000 dollars to get the problem fixed. We called Mountain View and explained what happened. They offered to give us dealership discount to get it fixed at their service center even though they lied about the oil leak when we specifically asked about that problem. I was expecting them to fix the car with free labor cost and we just need to pay for the broken part. Their service center said it will cost about $3000 to get it fixed with the discount. The manager Ethan said they do not have any responsibility regarding this issue and said they dont make much profit because they are a small business. He said once out of 500 good cars, these things happen. So I asked him if few unlucky customers like us need to take the blame. He said unfortunately yes. They dont care about customer satisfaction once they receive their money. People buy cars with their months worth of savings and its a big decision. I am deeply sad about the car issue and so frustrated that we have to pay $3000 to get the car fixed even though the problem existed the moment we bought the car. They clearly lied to us and dont care after they get your money.

I just have to say I am happy with the van we purchased but very unhappy with their service at their dealership. After getting our vehicle we called with certain issues we had and they could have cared less. So, once you sign the dotted line they are done with you. Be prepared if you buy a vehicle from them that you are COMPLETELY satisfied. My husband left a review and had a call from them but they never followed back up. If you are looking at purchasing a vehicle from them DON’T. If you do, don’t say I didn’t warn you. Just this weekend I removed their sticker from the back of my van because I do not want to advertise them.6/21/20I did call the Manager that they told me to and left a voicemail. That was on June 13. I have yet to hear from them. Imagine that. So, I still stand behind my review. I was going to give them a chance to redeem themselves but not going to happen now. Plus I will say their response to me initially is a “canned” response they say to anyone with a negative review.

Patient, courteous, thoughtful. I had to drive home with an almost dead phone. & Travis gave me a USB charger so I would have a phone on the way home. Good experience!!

All of the sales staff and Finance manager treated me well. John Queen my sales person and the sales manager kept my purchase within my particular budget. No high pressure and I love my new to me used Mustang! Thanks Mtn. View @ 153 for a pleasant experience.

I recently bought a 2003 corvette an was ensured it had been looked over and was a great car.I put less than 50 miles on it and the harmonic balancer fell off.that was a 700 dollar repair.I checked the oil today and its already burned up a quart of oil since I picked it up at the shop on sat last week.Im very disappointed and thought since mtn view had such a good reputation these issues wouldnt be there.Im stressed and disappointed.my 1st payment is not even due yet

These folks are honest and helpful. Race Henderson couldnt have been any more helpful. Hes a great guy, very professional who made sure we were well taken care of.

Pretty bad you buy a used car from them then drive it off and the ac quits working and they wont fix it and she bought the extended warranty for the car I think they should stand behind the cars they sell instead of saying they are not going to fix it it i will be telling people not to be dealing with this ripp offs

I hardly ever give reviews but this was needed. I flipped a coin when it came to dealers and salesmen but Travis was relatable and professional. Upon arrival the car was waiting and I really didn’t want to wait. I was able to perform a test drive and then the administrative stuff only lasted maybe an hour. I will say, I have owned 5-6 cars but this was the smoothest/ easiest transaction ever. If you do not feel like wasting time and want a quality product, this is your place. So thus far, I will hands down always recommend this dealership. From pre approval to signing, everything was easy.

Had a great experience again as we got another car 🚗 very helpful place.

This is our 3rd vehicle from MtnView@153 and I have had the pleasure of the same great salesman each time. Jace Flatt (aka Grasshopper) will do everything he can to get you in the vehicle you want at the payment you want and Im so glad he is my Salesman. Very funny guy that works extra hard for his customers and makes them feel more like family. I definitely recommend MtnView@153 for all your vehicle buying needs as i will in the future. Thanks again Jace for another great car buying experience 👍

Cherise went above and beyond to get me in a car. She was helpful throughout the entire process from my initial inquiry to helping me find good insurance. The entire staff was pleasant. If my son decides to get a car we will definitely be back to mtn.view @153

We were trying to find a car for our daughter within her budget and Bailey was very eager to help with that. Bailey was able to find one that wasnt even on the lot. She arranged to have it delivered in short time and it was perfect. Bailey and the Mtn team were so relaxed, cheerful and just one of us. I would recommend them to anyone. Thanks guys your awesome!

This is the third consecutive car that I have bought at Mountain View @153. They have a great selection of used cars in great condition. I got a 2017 Kia Soul today. Looks almost new outside, and definitely looks new inside. Sales people there are great. This is the second time Ive used Bailey Nires as my salesperson. Shes very friendly and knows her stuff. Also very fast on the computer so it all goes quickly and smoothly. Next time I need a car Ill go back to Mountain View @153 as long as I still live within reasonable driving distance. I cant recommend them enough.

We came recently and bought a used car for myself. Its like any other car dealership, as soon as you open the door of your vehicle, someone swoops in to ask if you need help. (Happened within thirty seconds, my foot hadnt touched the ground yet from opening the door. lol)Luckily my husband and I had been looking online and knew which car we wanted to look at and didnt bother with the chatter and simply asked to see it.We took it for a drive and liked how it drove and decided we did want it and once we got back from the test drive, we started reading the car sticker which has the list for everything thats included on the car and noticed that a lot of things it said it had was missing and we brought it up to the salesman and he told us it was just a mistake printed, and we were still interested in the car, however not at the price. It felt like we had to argue to get it reduced and there was apparently only one person who could do the loan application, even though our credit was perfect and we had to wait a good hour before we went in and only took 15 minutes.I felt like if we hadnt noticed the car hadnt matched the details, we would have been paying more for the vehicle and not been told otherwise, and as always theres pressure on you to spend money on warranties and gap insurance, and although we love the car, the rest of the aspects could use some more help.

Everyone worked very hard for us on getting us into a car.. you all were so wonderful. I honestly didnt think I would be financed with my credit score. You all did it . Thanks for all youve done for us . God bless, Rose and Janet

My wife and I dealt with Bailey Nires. We were interested in purchasing a used F150. We had one particular vehicle in mind. Bailey was very knowledgeable and professional. She knew the vehicle in great detail and even allowed us to test drive without her coming along. My wife and I were able to check out the vehicle without any pressure from Bailey. She explained Fords warranty in great detail and made the whole process enjoyable. Unfortunately, we ended up purchasing a vehicle from a private individual. We highly recommend anyone interested in purchasing a used vehicle to ask for Bailey. Her knowledge, professionalism, and personality make buying a vehicle a pleasant experience.

I have NEVER had a better buying experience in my life. Every single person in this dealership was sincerely friendly and handled every detail quickly and with the utmost care.They go out of their way to make sure you’re satisfied with your purchase and go over and above what you would expect from a dealership.Jase and Bailey are absolutely AWESOME!I would recommend Mountain View 153 to absolutely ANYONE!

This time the service was not what I expected. My sons car actually sat on the lot for almost a month due to some kind of miscommunication. Finally not really understanding why no action had been taken I called to be told by the advisor they were waiting on my son to complete some pre-approval for payment of services. Why would he need this if we dont know what is wrong with my car. After calling and being treated very rudely, the car was diagnosed and fix within 24 hours. The receptionist was very nice when I called but the advisory was initially rude to me because of his miscommunication. We will be taking our car to another place for any other service .

Applied for financing and my co-signer made a mistake on the application, and once realized the same person began to completely ignore me as if I was committing a crime. I ended up going to Mountain View Chevy didn’t need a co-signer and got a very nice car. However the young ladies there were very helpful

Race at MTN View @ 153 was incredible. He knew just the type of vehicles I wanted to look at from a phone call and helped guide me through the process of comparing and considering options I had not considered before. In the end both my first choice and his first choice for me was the perfect fit and I couldnt be happier with that decision. I will definitely see him again for any future car needs!

I had a great car-buying experience with Mtn. View @ 153! My salesperson Jace Flatt made sure I got the car I was looking for and the rest of the folks there were friendly and professional. Im telling my family and friends who are looking to buy a car to come to Mtn. View @ 153!

It was the end of the month so I understand that this was a busy time for the dealership.I also understand that we were in the middle of a world wide pandemic and I was very disappointed and uneasy with the lack of protection or even awareness of the “social distancing” guidelines that should have been in place. This is a very small office and there were way too many customers and sales people walking in and out with no guidance.I think someone should have been “Manning” the door to limit the number of people inside the office at one time. I also feel the sales staff should have been wearing masks at least.Anyway, my daughter got the car she wanted and she’s happy.

It was a great experience. The salesmen were very nice and attentive and overall just a wonderful time shopping at mtn view 153

I was greatly pleased with the experience. I was needing a vehicle meeting some specific requirements within a very tight budget and Bryan Lane and his manager were able to find exactly what met my needs.

I want to say thank you to everyone @ Mountain View @ 153. I had the best experience..They helped me to purchase the vehicle that I wanted & I am so grateful..Thank you again.....

Everyone is so friendly and professionally! Made the experience excellent!

My name is Mandy and my family and I have bought four or five cars now from them. Chase Flatt is absolutely the best ever. He has sold us all of our cars and always makes us feel right at home here. He makes sure we have everything we need and always tries to make sure that we get what we want... We literally do not go anywhere else if they don’t have it I don’t want it.... Thanks so much for not just selling us a car but also making sure we have the best car for us.. Thanks so much for all you do....

Everyone is always professional and take good care of my car.

In and out in no time. Courteous staff. Great location. Highly recommend!!!!

We only get our cars from here! We used Bailey this time and Wowwwwww she went above and beyond and found me the perfect car!!!!

Race and finance team did a great job putting this deal together.I know how tough it is doing business over the phone.

I bought a vehichle In December 2020, they were very helpful until they got my money, then it was like I didn’t exist, they were suppose to mail me some parts that was in the deal, guess what, they got my money, I didn’t get my parts, they won’t answer or return my calls, will you Bailey ?

Had a wonderful experience here today! Logan took great care of me and the rest of gang did too. Very relaxed atmosphere, so I actually had fun while working on paperwork and all the joys of buying a car. I highly recommend making a visit for your next car. Thank you, Logan!

Their Dealership is housed in the middle of a row of other dealerships. Pick any of the others and you’re likely to be much happier. If you’re on foot runaway, if you’re in a car, floor it, how ever you do it, stay away from these folks.

They sold a lemon to us 2018 Ford Edge. A month after getting the car the check engine light came on so we take it back up there and they misdiagnosed it and now it out of the factory warranty and they don’t want to help to fix it. Talked to Shawn finance manager he said he would help us get into another vehicle and wouldn’t be able to pay the Edge completely off cause we had negative equity. When we go up there he changes his story and then when you get upset with him he doesn’t want to talk anymore cause he knows they sold a bad vehicle. They took advantage of young adults.

Jace was absolutely amazing. He was very nice and was able to help me get an amazing car. I absolutely recommend this place. Everyone is super nice. I think everyone should go here.