Love love their service. These people are awesome! Doug Yates of Yates Towing actually gave me a mini tour while we were on our way to discount tire. Hes an awesome guy and so is discount tire personnel. What was wrong with my tire wasnt worth a payment and the guy told me that I was all set and I didnt pay one dime! I was shocked and elated! Thank you discount tire for your fast service and awesome personality. Thank you all for your kindness and professionalism. I will never forget you guys!
Very reasonable prices and excellent quality. Great customer service. Also the best warranty on their products and you can find them all over the US.
The only thing I did not like is how I cannot give them more than 5 stars. This is the second location I have been to and their businesses are just amazing. The way they treat their customers is exceptional. Most likely the best customer service I ha e ever seen in my life. If you go anywhere else, you will never get this good of service.
My wife knew discount tire from texas. They are the nicest shop ever. Very clean shop, they even have window and seat to see the work down on the car. We got help from Michael and that was a hell of a service. Very professional, knowledgeable and helpful. Four tires change was done by the time we finished lunch next door. 80$ a tire and for a bill of 500$ with taxes, installation and warranty certificate. The cheapest around and the widest selection available in the shop. Also last detail, we just walked in, no appointment.
Nicest staff do accommodating. Needed me trailers for our camper. They provided quick service they are so helpful awesome store
A big shout out to Steven (or Stephen), we came in from out of State and had some serious issues with the tire we bought from another Discount tire store. Steven was super nice and helpful and managed to get us a new set of tires within a couple hours with no notice.
Alex and Sean were super helpful and very friendly! They really made the whole experience much less of a hassle. I will definitely be back for tire needs in the future.
Kade was super sweet! Helped me get my car checked in.. and then they changed out my tires. Great service! These guys always go above and beyond for me when I come in there!💜
Just came in for a tire rotation and they were very nice and explained options for new tires when I decide to get them. Alex was very helpful. I’ll definitely be back to purchase tires here.
Very nice staff that is eager to help. Help find me some tires no one else would.
Staff is always friendly and they do great work!
Cleanest shop I’ve ever been to. They had the nicest guys and without a doubt the BEST PRICES!!! My wife said she stopped by for an air check and was immediately greeted by the friendly staff as they even shined her tires too!! I will not go anywhere else for my tires. The Discount Tire on Gunbarrel road was the best customer service experience I’ve had in years!! Josh that helped me find tires was very knowledgeable and answered every question I could think of for my Dodge Durango R/T, while still getting me a great deal on the tires I wanted!
Out shopping for a new set of tires and decided to stop at this easy to find location. Looks like a brand-new building service was very friendly helpful and knowledgeable. The tire prices were very good. Im going to shop around but I have a suspicion I will end up going back to this particular location. Maybe a little premature to say, but I would definitely recommend this place.
Michael and the team were fantastic to work with. Haven’t had a customer experience this good in a long time.
These guys are friendly and very helpful. Had a slow leak and they got me patched and out in just a few minutes. Needed a spare tire replacement and they found me a good fit for a spare and it didnt break the bank. Highly recommend.
Not sure Im happy with the certificate program. You might as well be buying a new tire from scratch. Also, after buying high performance tires I wind up with a nail in my tire and I am told its not safely repairable. These are expensive tires by Michelin that are virtually new and youre giving me the its in the shoulder nonsense. That rubber is way too hard to just explode on the road. Went somewhere else and had tire repaired. Been driving ever sense. Something doesnt set right with me with the interaction with these guys.
Young gentleman was very kertious and very helpful.
My company car right rear tire hit a nail. Unfortunately, the location of the nail(at the edge between sidewall and tread) which make it not repairable.Good/great:1. The customer service. Just about every members of the discount tire team were super friendly.2. Price match. They will match anyones price.3. Thoughtfulness. The accident happened on 2 days before labor day, and I had to drive 10+ hours on labor day. Discount tire did not have the specific brand & model in stock. They install a loaner tire on my car (FREE) so that I can complete my trip. I came back 2 days after the labor day and they installed the tire I ordered.4. Facility is clean. Waiting area has water bottles for customers.5. Wait time is minimum as all discount tire team members are efficient. (Sorry, @ Walmart, you need to improve).Opportunities for improvement:Perhaps you can install a TV with some basic channels for customers while they wait.
The friendliest people I have ever dealt with! Speedy service and great prices. Scott and Ethan are angels. Will definitely be coming back and sending every one I know in their direction.
Good prices and these guys can change tires faster than anyone Ive ever seen.
Service, friendliness and efficiency sets them apart from their competitors. Drew and the crew were great to work with and assisted in making a tough scenario into a positive outcome. Highly recommend!
Did a great job balancing and rotating my tires and they did it quick. Quality work+free+quick. They say you cant get all three but Discount Tire delivered.
I think we often hear about horrible customer service! So, I want to tell you about an AMAZING experience I had with Michael Morgan at Discount Tire on Gunbarrel! I pulled up this man came to my car, got the tire out of my truck(the tire was for my princess), provided awesome customer service, and got me the best deal on a new tire. I was in and out of there in less than 10 minutes! Mounted tire and all!Go see them!
Still no other tire store can beat the service, selection, warranties, and prices. Even a name brand said they couldnt help, but Discount Tire did and then some.
Best of the best. Service, friendliness, quality, price, speed... everything is smooth and great deals. Recommend it to everyone
I had purchased two tires from Discount Tire Chattanooga several months ago and the price was fair and the service was wonderful. Today I had to go in after work with a large screw stuck in one of the tires. I had the tires insured and so there was no cost for a new tire other that 12 dollars and change to insure the new tire. The service was once again so great and very fast. I highly recommend Discount Tire Chattanooga.
Very impressed by the service Chris and his team provided. I would highly recommend.
Absolutely above and beyond my expectations. Amazing crew of people and outstanding customer service. Ive never been treated so well at a tire place in my life. Not only this location, but EVERY discount tire Ive ever stopped at. Ill never go to another place for tires again! 10 out of 10 would recommend! Plus the guys at this specific store, ROCK!!!! Thank you guys so much for getting me in and out so quickly and for taking me in so close to closing time. You guys are awesome and you made my day!!!!
Excellent staff and service. Very knowledgeable and friendly. I shopped around and they are the best value and deal. They will price beat and offer plenty of additional values. I will be back.
Great friendly service and knowledgeable staff. Free water and outdoor seating was a welcome bonus.
Very professional and knowledgeable about what they do, and a honest group of people
I had an amazing interaction at store with Manager Michael. Not only did he beat the pants off of @pepboysauto tire price but when he made a mistake Michael admitted it and corrected it immediately without me having to say a word. Plus they don’t try to gouge you with all these added charges after quoting the tire price.I will definitely be back.
Great experience. These guys had the best prices out of the 3 places I checked. Kade was incredibly professional and greeted me in the parking lot with a mask before my appointment. Excellent experience. Will definitely use them again.
Excellent service! Fast friendly and painless. Great warranty service as well. Love this place!!-
The staff at this place are beyond exemplary! They helped me even though I just had 200 bucks and could only afford one rim and one tire. One of the associates, Ethan, even went as far as buying me an extra tire and surprised me while they were installing it. They didnt have to do that for me but they did. In times like these its been real hard for everyone but their kindness shined like a beacon of hope for humanity. This was the store on gunbarrel in Chattanooga if anyone wants to go support a company that helped a stranger. I will be back to this place and I will pay it forward. I will be bringing those guys lunch or something one day, even more I hope I can repay them for their kindness. Thanks guys!
Ive been going to discount for 30+ years. Usually its a good experience. Now they have too much business and you need an appointment to get anything done.
Went this morning to get tire rotation. They were so friendly and helpful. There was no charge for this even though I didn’t get tires from them. They even replaced a bad lug nut at no charge. When I need tires I will be back to gunbarrell rd Tire Discounters. 6 stars
Our experience here was wonderful. The staff was extremely helpful and thorough. They gave us options and answered all of our questions. Since the tires were in stock, they got them put on and us out of there is less then 30 minutes.
Had to make an emergency stop to fix a low pressure tire only to find out there was a screw in it. They was able to patch it up and I was on my way.
Clean, quick, well run store
Been a Discount Tire customer for years. Great service and they stand behind their warranty.
Best service anywhere
Wanted over 300 dollars to mount and balance four tires on a 19 Ram 1500. Lured me over with promise of quick turnaround only to try to stick it to me with this exorbitant price. Will never go back
Michael and his team are fantastic! I bought tires from there a few months ago and my truck continued to vibrate. After taking it to another location 3 times to get them balanced I took it to this location and Michael immediately ordered me a new tire and personally balanced my tires to make sure I was satisfied. Michael and his teams customer service is great!!
The best place to get tires and rims. Michael and his team are amazing. I highly recommend them.
Got me in and out reasonably quick when I had a traveling emergency
I have been to this location multiple times. The staff is always friendly and courteous. They all really work hard and try to get customers on the road quickly. It shows that this place is well trained and managed. They have continued to earn my business.
Customer service was some of the best I’ve ever experienced! Joshua and Michael were very welcoming from the moment I walked through the door. Very knowledgeable and helpful! Fast as well. I purchased two new tires and the guys were done within 35 minutes. I can not recommend this place enough!
Very Nice and helpful
Very nice people. They worked fast to replace my busted tire.
Great customer service. Always friendly and quick while doing the job correctly
I get my tire service her. They are friendly and reasonably priced. Had a tire plugged here and they didnt charge me. I highly recommend these guys.
Very good. And the service wonderful.
Pulled up to get tires rotated. Rep came out to greet me in short while. Waited inside and in minutes, they were done. Everyone wore masks. Very good experience.
This place Is always a 10/10 but only the one by the mall across from golden corral the other locations arent a recommendation at all. Amazing friendly fast service here
Love the extra service and prices.
They immediately got me in and were curtious. They gave me a good deal on the tires I was trying to trade in and got me out the door in less than an hour.
Most places listed the tires I needed as something you could order, they actually had what I needed on site. Went ahead and replaced all my tires, pretty good set up with replacement coverage. The fee for actually putting the tire on is also pretty good.
Awesome experience, super friendly service and free puncture repair!!!
Great service. Good looking and honest workers. Hard workers too.. Will be back
Alway the best deal
Customer service was great Scott and Ethan was very professional and helpful. I would definitely recommend this place to everyone!
The entire process was smooth and easy. The staff was extremely friendly, courteous and professional. The entire time we were there, we were all smiles. Never thought buying tires would be so painless. MICHAEL was fantastic. He explained the entire process and really showed quality leadership amongst the staff. Would definitely recommend paying them a visit!
Professional, friendly and knowledgeable team. Keep it up.
We had a wonderful customer service experience at this store! We were traveling from Indiana to Florida and realized that we had misplaced the lug nut key for our rims. We wanted to have one in case of any emergency on the road. I called my son who is a manager at a Discount Tire in Indiana and he told me the only place to find one was at a Discount Tire. So we stopped a this location and Joshua helped us out immediately and found us exactly what we needed. He was very friendly and got us on our way in no time!
Tire was leaking air- they said it was chrome peel.. I insisted it was something else.. they checked the tire and claimed to found nothing.. it was leaking fast and quickly.. I made it to atlanta almost.. and stoped at another discount tire and they told me they found a problem with the stem and associated parts and replaced it and leak stopped.. so this location highly not recommended cause they didnt want to do a simple check .. ended up costing me hours for nothing and this location where the other location actually found the problem and had it resolved and me back on the road in an hour!
The process from start to finish was east and quick! They acted like a pit crew to get my new tire on my car! Michael was super nice and it was a great team effort to get me out in 15 mins. Quick and fair service overall.
Over the top thankful for Michael and his team. They are so welcoming, personable, and worked quickly.
Very professional and helpful. Have been getting all of my tires and tire work done here for a while now. Great group of people! Shout out to Joshua Pearman for going above and beyond today! Will def be back!
Great tire. Service
Great service
Great team! Discount Tire is consistently excellent no matter what store you go to.
Fast service, excellent prices, and friendly salespeople. Saw the technician torque every lug by hand....extra nice!
What an amazing staff!!!! I stopped in yesterday due to a flat tire caused by Express Tire on 58 Hwy putting a VERY OLD tire on my car! These guys at Discount Tires were so fast, professional AND courteous that I was in and out in less than 45 mins! KUDOS to this place!! I WILL be back!!!! ☺☺☺
Friendly, helpful folks at this location. Joshua met every question with detailed information and kindness. The bonus services offered by Discount Tire are only surpassed by the attitude of their employees. Getting tires rotated is not an ideal way to spend 40 minutes, but these guys make it painless. Comfortable waiting area with coffee and water, and again, some of the nicest service pros Ive ever encountered. Highly recommend.
My son stopped by here and was satisfied with the service. They were fully packed when he arrived but was able to get his done in less than 1 hour and a half.
Discount Tire on Gunbarrel made it SO easy to order tires. I ordered what I wanted online, they called me within hours and they had them in stock. I went the next day and was in and out in 30 minutes. They were kind, helpful and knowledgeable. I would definitely recommend to anyone needing new tires!
My husband took my car in because one of the tires was consistently losing air pressure. As soon as he pulled in Josh came out to greet him and take his information. In 15 minutes the tire was fixed (had a screw in it) and as a regular part of their service they also replaced the valve stem - all for free. Thank you for your excellent customer service and attention. We will definitely be repeat customers.
I was extremely impressed with the service there!! Joshua completely worked with me. Was very attentive to what i needed. Went over and above what most service people do. Probably the best overall attention to all aspects of a business that Ive experienced in years. Will be using their services for ever. Recommend them to all my friends and family.!!!
Friendly honest service with decent prices and a lifetime guarantee
Staff was friendly, knowledgeable, and professional! Thank you DISCOUNT TIRE GUNBARREL ROAD!
I wish I could remember the name of the two gentleman working the front of the store today, they were both fantastic! Very quick service and the cheapest tires I could find by a wide margin. Ive been to several tire places, and I wouldnt say any of them have been a bad experience but this place is just great. Got my back tires done and Ill be back for the front.
These guys are top notch. They genuinely care about your safety and getting the right tires for you. They did everything they could to get me the best deal on the set of tires I wanted. Their shop is spotless and they are well equipped. They took excellent care of my 350z. All the employees I spoke to were friendly, knowledgeable, and professional. I would happily recommend this place to anyone looking to get tires. 10/10 will continue business with these guys.
Great customer service. They helped me on my travels from Atlanta to Nashville when my tire went bad and my car was shaking before my tire had a blow out. They were attentive, pointed out the issue and helped change my tire quickly before heading on my way.
Michael was extremely helpful and knowledgeable and found what I needed. Allowed to sit in my truck while they changed the tires. The perks of free rotations on all the vehicles in the house made getting tires here a no brainier.
Awesome customer service from start to finish. I had to buy 4 new tires and Joshua helped me make an informed decision that was also best for my family’s budget. He is knowledgeable, professional and extremely helpful. Mike on the installation end was professional, friendly, and provided extremely fast service. I highly recommend this company/staff.
Michael and his team were amazing! I was moving and making a 10 hour drive. 1.5 hours into it I got a flat tire which happened to be two minutes before Discount Tire closed. I called and Michael let me know they would stay open late and get my tire changed. It was a very stressful situation and the team helped me relax and took care of me in less than 10 minutes. My day would have been so much worse if it wasnt for them. They were my heros. Thank you!!
Came in to fix a blowout on a tire. Upon their tire inspection they let me know how bald my tires were. Ended up just replacing all the tires. Had that done in about 35 minutes. Then my car battery was dead. One of the employees went and got their car with jumper cables and jump started my car. Really great staff. Professional and friendly. Would recommend to anyone needing some tire service.
As soon as I made an online appt, they called to make sure I knew how to get to the store.(Impressive) Once I arrived the customer service was excellent! The staff is very friendly and knowledgeable. I bought 4 tires and I was in and out in about 45 minutes. (Very impressive! ) I highly recommended this store and the staff. Would love to give them more than 5 stars!
Cant say enough about Michael and his staff. Found a nail in my tire this morning, headed straight to Discount tire. Arrived @ 813am on a Saturday morning, Michael met me at my truck, he and his staff jumped right on it. At 826am I left with nail removed and a tire rotation. First class all the way. Dont hesitate buy from Michael and his staff.
Really good deal on tires and good service
The customer service is awesome
Best prices and best customer service anywhere! There is no tire place that will treat you better than Discount Tire. Ive been using them for my tires for over a decade and no one beats there service and prices. They are committed to doing the best they can for you!
I have nothing but exceptional things to say about these guys. They went above and beyond on multiple levels to maintain excellent customer service. It would take me a long while to type out how well they treated me, as it is a somewhat long and confusing story. Just know these guys exhibit the highest levels of integrity and you are in good hands.
Excellent service quality work their employees are very professional prices cant be beat for the quality of tire you will purchase
Fast and great customer service
I had a nail in my tire. Dakota got me set up and took care of me thanks everything
Great prices, very friendly staff, great service!