Poor Customer Service - Didn’t get the opportunity to use the service based on poor customer service… Called about my headlights over a week ago and they said not sure when we can get you in… ok?? They said call back next week and we’ll be able to set something up within a few days… I call back and they turned down my business as they couldn’t tell me when they could fit me in… They didn’t even take my number down to call me back and I had to call them back… That’s poor customer service… If I told customers that, I wouldn’t have a business and they just lost mine…
Brothers Automotive is the best. Your car will be repaired by great mechanics. Honest people great service.
Our family’s trusted mechanics! Best place in town to get honest work done on your vehicle without a headache! Friendly expert advice.
Amazing people! 10 outta 10 would recommend to anyone. Definitely the place to go!! Great pricing and quick service. Willie is the best mechanic around!!!!!
Excellent service as usual ! The best around.
Work done on time at price quoted. Problem corrected first time.
Always taken really good care of my car. From a new transmission to a new thermostat to an oil change. Awesome service.
This is the only place I’ll take our cars. They don’t just plug your car into a machine. They check out what’s wrong and use their knowledge to solve the problem. They offer quick service and are great at what they do.
If you are looking for a SAFE place that provides HONEST SERVICE at a FAIR PRICE. This is it!!! I have been going here for years and because of my whole experience with these guys have referred multiple people to them. (And I kind of shy away from referring people bc my experience can be different from the person I referred) Ryan is who usually helps me, he (and the others) are consistently good. If you have been looking for “that place” to build rapport with your mechanic and it be the same person working on your car each time this is it. Way better then a “hit or miss” with a new person each time at a chain or franchise. Thanks guys for all of your help!!
Fast service, extremely knowledgeable, great prices, amazing customer service. The level of professionalism you will receive from these guys at the prices they charge is a very rare thing in the world today. I would trust them with any vehicle and I would pay them more then they ask. They support our service members and have made considerable donations too them behind the scenes. Good men. I highly recommend this to be your first stop for repairs.
What great guys, and consistently excellent service at reasonable prices. We moved to Chattanooga three years ago and got Brothers name from a neighbor who had decades of good experience with them. Weve had the same as well. I recently needed a catalytic converter and shopped it around. The muffler chain store was the priciest by $300 (quoting six hours of labor by the book), Firestone came in second highest (by $200), and Brothers was the best price while using quality parts (not a cheapo, one-year warranty converter).If youre looking for experienced diagnosis, right-the-first-time repair, good prices and management with integrity, look no further than Brothers Automotive.
Great shop
Good, honest, fair repair shop. Very knowledgeable and well equipped. They take great care of all four of my vehicles including my prized 1972Barracuda
Weve been customers of theirs for 25 years and wouldnt think of taking our vehicles anywhere else. They are extremely knowledgeable and have reasonable prices for all makes and models. We have a Chevy truck and 2 Mercedes and they keep them in top condition!
Fair price
Excellent service they know that they are doing flat out Good folks alround would recommend to anyone!
Great people to work with
These guys are the real deal!. Honest, quick turnaround time and very knowledgeable about automotives of all kinds, makes & models. From domestic to foreign, these peoole KNOW CARS! Plain and simple. Pricing is hard to beat and the free assessment is done exactly as discussed---(or, if something different becomes apparent while working on your car, you WILL be called before they continue) meaning no surprises at pick up time! Cant say enough good about Brothers Automotive!
Those guys are awesome.
Good Good people and good Prices an they will work with you
Great quality of work. Ask for Ryan, hes the best
This guy knows his stuff
I took my car to the, Volvo dealership, and they totally took advantage of me. Gave them $3000, engine light was still on when I got the car back. Took it to brothers, found it was a major part that was not done. Brothers seen my agony with what had happened to me. Brothers fixed the problem and only charge me for labor, should have charge me few hundred. Been going to them ever since.
Willie is one of the best automotive repair mechanics in Chattanooga
Fair. Honest. Reliable.